Contact hypothesis
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psychology Psychology is the scientific study of mind and behavior. Psychology includes the study of conscious and unconscious phenomena, including feelings and thoughts. It is an academic discipline of immense scope, crossing the boundaries between ...
and other social sciences, the contact hypothesis suggests that intergroup contact under appropriate conditions can effectively reduce prejudice between majority and minority group members. Following
WWII World War II or the Second World War, often abbreviated as WWII or WW2, was a world war that lasted from 1939 to 1945. It involved the vast majority of the world's countries—including all of the great powers—forming two opposin ...
and the desegregation of the military and other public institutions, policymakers and social scientists had turned an eye towards the policy implications of interracial contact. Of them, social psychologist
Gordon Allport Gordon Willard Allport (November 11, 1897 – October 9, 1967) was an American psychologist. Allport was one of the first psychologists to focus on the study of the personality, and is often referred to as one of the founding figures of personali ...
united early research in this vein under intergroup contact theory. In 1954, Allport published '' The Nature of Prejudice'', in which he outlined the most widely cited form of the hypothesis.Allport, G. W. (1954). The nature of prejudice. Cambridge, MA: Perseus Books The premise of Allport's hypothesis states that under appropriate conditions interpersonal contact could be one of the most effective ways to reduce prejudice between majority and minority group members. According to Allport, properly managed contact should reduce issues of
stereotyping In social psychology, a stereotype is a generalized belief about a particular category of people. It is an expectation that people might have about every person of a particular group. The type of expectation can vary; it can be, for example ...
,
prejudice Prejudice can be an affective feeling towards a person based on their perceived group membership. The word is often used to refer to a preconceived (usually unfavourable) evaluation or classification of another person based on that person's per ...
, and discrimination that commonly occur between rival groups and lead to better intergroup interactions. In the decades following Allport's book, social scientists expanded and applied the contact hypothesis towards the reduction of prejudice beyond racism, including prejudice towards physically and mentally disabled people, women, and LGBTQ+ people, in hundreds of different studies. In some subfields of criminology,
psychology Psychology is the scientific study of mind and behavior. Psychology includes the study of conscious and unconscious phenomena, including feelings and thoughts. It is an academic discipline of immense scope, crossing the boundaries between ...
, and
sociology Sociology is a social science that focuses on society, human social behavior, patterns of social relationships, social interaction, and aspects of culture associated with everyday life. It uses various methods of empirical investigation an ...
, intergroup contact has been described as one of the best ways to improve relations among groups in conflict. Nonetheless, the effects of intergroup contact vary widely from context to context, and empirical inquiry continues to this day.


History

While Gordon W. Allport is often credited with the development of the contact hypothesis, the idea that interpersonal contact could improve intergroup relations was not a novel one. In the 1930s and 1940s, writers had already begun speculating about the outcomes of interracial contact. In 1947, sociologist R. M. Williams described interpersonal collaboration with goal interdependence as a worthwhile strategy to reduce intergroup hostility. Following WWII, social scientists examined the effects of desegregation on racial attitudes in the U.S. Merchant Marine, and in desegregated New York City housing projects. In 1951, as national attention turned to issues of desegregation in schools, ultimately leading up to
Brown v. Board of Education ''Brown v. Board of Education of Topeka'', 347 U.S. 483 (1954), was a landmark decision by the U.S. Supreme Court, which ruled that U.S. state laws establishing racial segregation in public schools are unconstitutional, even if the segrega ...
, Robert Carter and
Thurgood Marshall Thurgood Marshall (July 2, 1908 – January 24, 1993) was an American civil rights lawyer and jurist who served as an associate justice of the Supreme Court of the United States from 1967 until 1991. He was the Supreme Court's first African-A ...
, from the
NAACP Legal Defense and Educational Fund The NAACP Legal Defense and Educational Fund, Inc. (NAACP LDF, the Legal Defense Fund, or LDF) is a leading United States civil rights organization and law firm based in New York City. LDF is wholly independent and separate from the NAACP. Altho ...
, solicited expert opinions from social science. A range of social scientists, from Kenneth Clark to Floyd and Gordon Allport, weighed in on the psychological effects of desegregation, and conditions under which interracial contact might attenuate racial prejudice, including an amicus curiae brief filed in the Brown v. Board case. Other studies have claimed that contact hypothesis is a very simple and optimistic and that contact would most likely gravitate toward hostility rather than friendship if two competitive parties were involved. If groups with a negative outlook were brought together, it would lead to increases of negative attitudes rather than positive. Allport situated his formulation of the contact hypothesis in broader discussion of racial diversity—a precursor to interracial proximity and contact. While diversity more generally might foment conflict and prejudice, Allport suggested that contact, under four particular conditions, would facilitate intergroup understanding and consequently reduce prejudice.


Conditions of intergroup contact

In the years prior to Allport’s framing of intergroup contact theory, social scientists had already begun discussing the conditions of intergroup contact that would produce intergroup anxiety, prejudice, or other “detrimental psychological effects”. Wilner, Walkley, & Cook, two years prior to ''The Nature of Prejudice'', studied segregation and integration in housing projects, and also suggested four conditions under which intergroup attitudes would change for the better. Under the assumption that prejudice arises from racial segregation, they suggested that it would diminish when members occupy “the same or equivalent roles in the situation,” share background characteristics like education, age, gender or socioeconomic status, perceive common interests or goals, and when the “social climate is not unfavorable to interracial association.” Concurrently, Carolyn Sherif and
Muzafer Sherif Muzafer Sherif (born Muzaffer Şerif Başoğlu; July 29, 1906 – October 16, 1988) was a Turkish-American social psychologist. He helped develop social judgment theory and realistic conflict theory. Sherif was a founder of modern social psych ...
developed their Robbers Cave experiment, an illustration of realistic conflict theory. The Sherifs highlighted the importance of superordinate goals and equal status between groups, but notably, did not weigh in alongside other social scientists in their amicus brief for
Brown v. Board of Education ''Brown v. Board of Education of Topeka'', 347 U.S. 483 (1954), was a landmark decision by the U.S. Supreme Court, which ruled that U.S. state laws establishing racial segregation in public schools are unconstitutional, even if the segrega ...
. In Allport's own words, In other words, four conditions under which intergroup contact will reduce prejudice are: * Equal status. Both groups must engage equally in the relationship. Members of the group should have similar backgrounds, qualities, and characteristics. Differences in academic backgrounds, wealth, skill, or experiences should be minimized if these qualities will influence perceptions of prestige and rank in the group. * Common goals. Both groups must work on a problem/task and share this as a common goal, sometimes called a superordinate goal, a goal that can only be attained if the members of two or more groups work together by pooling their efforts and resources. * Intergroup cooperation. Both groups must work together for their common goals without competition. Groups need to work together in the pursuit of common goals. * Support of authorities, law or customs. Both groups must acknowledge some authority that supports the contact and interactions between the groups. The contact should encourage friendly, helpful, egalitarian attitudes and condemn ingroup-outgroup comparisons. Additionally, Allport specified that within intergroup cooperation, personal interaction, involving informal, personal interaction between group members would scaffold learning about each other and the formation of cross-group friendships. Yet, without these conditions, casual, or superficial, contact would cause people to resort to stereotypes. The largest meta-analysis of the contact literature suggested that the conditions are facilitating but not essential. However, more recent meta-analysis highlights that many configurations of the conditions have not yet been experimentally tested.


Psychological processes involved in intergroup contact

A number of psychological processes have been hypothesised to explain how and why intergroup contact is able to reduce prejudice and improve intergroup relations. Firstly, Allport (1954) argued that intergroup contact facilitates learning about the outgroup, and this new outgroup knowledge leads to prejudice reduction. Secondly, intergroup contact is believed to reduce the fear and anxiety people have when interacting with the outgroup, which in turn reduces their negative evaluations of the outgroup. Thirdly, intergroup contact is hypothesised to increase people's ability to take the perspective of the outgroup and empathize with their concerns. Empirical research has only found weak support for role of outgroup knowledge in prejudice reduction; however, the affective mechanisms of intergroup anxiety and outgroup empathy have accumulated extensive empirical support. The reduction of prejudice through intergroup contact can be described as the ''reconceptualization of group categories''. Allport (1954) claimed that prejudice is a direct result of generalizations and oversimplifications made about an entire group of people based on incomplete or mistaken information. The basic rationale is that prejudice may be reduced as one learns more about a category of people. Rothbart and John (1985) describe belief change through contact as "an example of the general cognitive process by which attributes of category members modify category attributes" (p. 82). An individual's beliefs can be modified by that person coming into contact with a culturally distinct category member and subsequently modifying or elaborating the beliefs about the category as a whole. However, contact fails to cure conflict when contact situations create anxiety for those who take part. Contact situations need to be long enough to allow this anxiety to decrease and for the members of the conflicting groups to feel comfortable with one another. Additionally if the members of the two groups use this contact situation to trade insults, argue with each other, resort to physical violence, and discriminate against each other, then contact should not be expected to reduce conflict between groups. To obtain beneficial effects, the situation must include positive contact.


Effects of intergroup contact

Social scientists have documented positive effects of intergroup contact across field, experimental, and correlational studies, across a variety of contact situations, and between various social groups. Pettigrew and Tropp's canonical 2006 meta-analysis of 515 separate studies found general support for the contact hypothesis. Furthermore, their analysis found that face-to-face contact between group members significantly reduced prejudice; the more contact groups had, the less prejudice group members reported. Moreover, the beneficial effects of intergroup contact were significantly greater when the contact situation was structured to include Allport's facilitating conditions for optimal contact.


Examples


Intergroup contact and prejudice towards African Americans

The majority of intergroup contact research has focused on reducing prejudice towards African Americans. For example, in one study, Brown, Brown, Jackson, Sellers, and Manuel (2003) investigated the amount of contact white athletes had with black teammates and whether the athletes played an individual or team sport. Team sports (e.g., football or basketball), as opposed to individual sports (e.g., track or swimming), require teamwork and cooperative interactions to win. Results showed that White athletes who played team sports reported less prejudice than athletes who played individual sports.


Intergroup contact and prejudice towards homosexuality

The contact hypothesis has proven to be highly effective in alleviating prejudice directed toward homosexuals. Applying the contact hypothesis to heterosexuals and homosexuals, Herek (1987) found that college students who had pleasant interactions with a homosexual tend to generalize from that experience and accept homosexuals as a group. Herek and Glunt's (1993) national study of interpersonal contact and heterosexuals' attitudes toward gay men found that increased contact "predicted attitudes toward gay men better than did any other demographic or social psychological variable" (p. 239); such variables included gender, race, age, education, geographic residence, marital status, number of children, religion and political ideology. Herek and Capitanio (1996) found that contact experiences with two or three homosexuals are associated with more favorable attitudes than are contact experiences with only one individual.


Intergroup contact and prejudice towards Muslims in Europe

Savelkoul et al. (2011) in their study from the Netherlands found people living in regions with high numbers of Muslims (i.e. those more exposed to unavoidable intergroup contacts) get used to and are more experienced with their integration and express lesser perceived threats. In addition, they also found that higher contacts with Muslim colleagues directly reduce anti-Muslim attitudes. Similarly, Novotny and Polonsky (2011) in their survey among Czech and Slovak university students documented that personal contacts with Muslims and experience with visiting an Islamic country associate with more positive attitudes towards Muslims. However Agirdag et al. (2012) report that Belgian teachers working in schools that enroll a larger share of Muslim students have more negative attitudes toward Muslim students than other teachers.


Intergroup contact with immigrant groups within the United States

Daniel J. Hopkins presented the idea that local conditions within a community or in other words changes in local immigrant demographics can affect the attitudes of people on immigrants. This can include the stereotyping of immigrants and/or a development of pro or anti-immigrant ideas. These attitudes may be shaped by experiences the non-immigrant population has with the immigrant population. He believes that this idea is not necessarily universal but that certain conditions play a role on the development of attitudes.


Intergroup contact and social robots

Evidence suggests that intergroup contact theory may be applicable to social robots. Exposure to a social robot under predictable, controlled conditions can lead people to feel more positive toward that specific robot than they previously felt toward robots in general. Additionally, research has shown that even imagining interacting with a robot can reduce negative feelings.


Indirect intergroup contact

One of the most important advances in research on intergroup contact is the growing evidence for a number of indirect, non-face-to-face intergroup contact strategies as a means to improve relations between social groups. While the benefits of direct intergroup contact have been empirically established, its implementation is often not practical. For example, in many countries, racial and religious groups are often residentially, educationally or occupationally segregated, which limits the opportunity for direct contact. However, even when the opportunity for direct intergroup contact is high, anxiety and fear can produce a negative or hostile contact experience or lead to the avoidance of the contact situation altogether. Indirect forms of intergroup contact include:


Extended contact

The extended contact hypothesis, established by Wright and colleagues in 1997, posits that knowing that a member of one's own group has a close relationship with a member of an outgroup can lead to more positive attitudes towards that outgroup. Correlational research has demonstrated that individuals who report knowledge that an ingroup member has an outgroup friend typically report more positive outgroup attitudes, while experimental research has shown that providing ingroup members with this information creates the same positive effect. In the 20 years since its proposal, the extended contact hypothesis has guided over 100 studies, that generally find support for the positive effect of extended contact on prejudice reduction, independent of direct friendship with outgroup members. In a similar vein, vicarious contact involves simply observing an ingroup member interact with an outgroup member. For example, positive media portrayals of intergroup interactions on television and radio (also known as the parasocial contact hypothesis) have the potential to reduce the prejudice of millions of viewers and listeners.


Imagined contact

The 'imagined contact hypothesis' was put forward by Richard J. Crisp and Rhiannon Turner (2009) and proposes that simply imagining a positive encounter with a member or members of an outgroup category can promote more positive intergroup attitudes.


Electronic- or E-contact

Fiona White and her colleagues (2012; 2014) recently developed Electronic- or E-contact. E-contact involves an ingroup member interacting with an outgroup member over the Internet and includes text-based, video-based or a mixture of both text- and video-based online interactions. Electronic contact has been empirically shown to reduce inter-religious prejudice between Christian and Muslim students in Australia in both the short and long term, as well between Catholic and Protestant students in
Northern Ireland Northern Ireland ( ga, Tuaisceart Éireann ; sco, label= Ulster-Scots, Norlin Airlann) is a part of the United Kingdom, situated in the north-east of the island of Ireland, that is variously described as a country, province or region. Nort ...
. In the context of sexual prejudice, research also has shown that interacting online with a member of the outgroup is a particularly useful particularly useful as a prejudice-reduction strategy among individuals who typically report ideologically intolerant beliefs. Additionally, in the context of mental health stigma, participants who experienced a brief interaction with a person diagnosed with
schizophrenia Schizophrenia is a mental disorder characterized by continuous or relapsing episodes of psychosis. Major symptoms include hallucinations (typically hearing voices), delusions, and disorganized thinking. Other symptoms include social wit ...
reported reduced fear, anger, and stereotyping toward people with schizophrenia in general compared to a control condition. In the
Latin America Latin America or * french: Amérique Latine, link=no * ht, Amerik Latin, link=no * pt, América Latina, link=no, name=a, sometimes referred to as LatAm is a large cultural region in the Americas where Romance languages — languages derived f ...
n context, recently Rodriguez-Rivas et al. (2021) demonstrated a positive impact on the reduction of stigma towards people with mental illness in
Chile Chile, officially the Republic of Chile, is a country in the western part of South America. It is the southernmost country in the world, and the closest to Antarctica, occupying a long and narrow strip of land between the Andes to the east a ...
an university students, following participation in a multi-component
online In computer technology and telecommunications, online indicates a state of connectivity and offline indicates a disconnected state. In modern terminology, this usually refers to an Internet connection, but (especially when expressed "on line" o ...
program that incorporated electronic contact (E-contact) via
videoconferencing Videotelephony, also known as videoconferencing and video teleconferencing, is the two-way or multipoint reception and transmission of audio and video signals by people in different locations for real time communication.McGraw-Hill Concise Ency ...
with a person diagnosed with
schizophrenia Schizophrenia is a mental disorder characterized by continuous or relapsing episodes of psychosis. Major symptoms include hallucinations (typically hearing voices), delusions, and disorganized thinking. Other symptoms include social wit ...
.


Criticisms

While large bodies of research have been devoted to examining intergroup contact, social scientific reviews of the literature frequently voice skepticism about the likelihood of contact's optimal conditions occurring in concert, and by extension, about the generalizability of correlational research and lab studies on contact.


Null findings and gaps in research

Though the general findings of intergroup contact research have inspired promise, Bertrand and Duflo (2017) find that observational correlations between intergroup contact and non-prejudiced behavior can be explained by self-selection: less prejudiced people seek out contact. Comparatively, fewer controlled experimental studies of intergroup contact exist; of those that do, few measure prejudice outcomes longer than one day after treatment, leaving a gap in the literature that investigates the long-term effects of contact. Furthermore, of these experiments, none measure the reduction of racial prejudice in people over the age of 25. Similarly, in a report to the United Kingdom Equality and Human Rights Commission, Dominic Abrams highlights "a dearth of good-quality longitudinal research on prejudice or prejudice reduction”. Gordon Allport himself suggested that in light of increasing racial contact in the United States, "the more contact the more trouble", unless scaffolded by the four facilitating conditions he proposed, distinguishing casual contact and "true acquaintance" or "knowledge-giving contact". In political science, Allport's work is often juxtaposed with V.O. Key's examination of Southern politics, which found that racism grew in areas where the local concentrations of black Americans were higher. In that context, absent the specific conditions of Allport, contact comes to produce more negative effects, namely increasing prejudice. Some social psychologists have converged with political scientists on this position. Daniel J. Hopkins presented the idea that local conditions within a community or in other words changes in local immigrant demographics can affect the attitudes of people on immigrants. This can include the stereotyping of immigrants and/or a development of pro or anti-immigrant ideas. These attitudes may be shaped by experiences the non-immigrant population has with the immigrant population. He believes that this idea is not necessarily universal but that certain conditions play a role on the development of attitudes. Agirdag et al. (2012) report that Belgian teachers working in schools that enroll a larger share of Muslim students have more negative attitudes toward Muslim students than other teachers. Other studies have claimed that contact hypothesis is a very simple and optimistic and that contact would most likely gravitate toward hostility rather than friendship if two competitive parties were involved. If groups with a negative outlook were brought together, it would lead to increases of negative attitudes rather than positive. Furthermore, ideologies when not motivated by prejudices or negative contacts and attitudes, such as
ethnic nationalism Ethnic nationalism, also known as ethnonationalism, is a form of nationalism wherein the nation and nationality are defined in terms of ethnicity, with emphasis on an ethnocentric (and in some cases an ethnocratic) approach to various politi ...
, the professed
religion Religion is usually defined as a social- cultural system of designated behaviors and practices, morals, beliefs, worldviews, texts, sanctified places, prophecies, ethics, or organizations, that generally relates humanity to supernatural, ...
or the political standings, do not simply change with greater contact. For example, ecumenism or political collaboration virtually does not operate any religious dogmatic or political ideal or principle change in any of the two rival sides.


Negative contact

Stefania Paolini, Jake Harwood, and Mark Rubin (2010) proposed that intergroup contact may have more negative than positive effects on prejudice, because it makes outgroup members' social group more salient during encounters, th
negative contact hypothesis
Recent evidence suggests that although negative intergroup contact is more influential than positive intergroup contact, it is also less common than positive contact in real world intergroup encounters, in five central European countries. Recent research also suggests that people's past experiences with out-group members moderates contact: people who have had positive experiences with out-group members in the past show a smaller discrepancy between the effects of positive and negative contact.


See also

*
Betsy Levy Paluck Elizabeth (Betsy) Levy Paluck is a professor in the department of psychology and the Princeton School of Public and International Affairs at Princeton University, where she also serves as deputy director of the Center for Behavioral Science & Poli ...
*
Brown v. Board of Education ''Brown v. Board of Education of Topeka'', 347 U.S. 483 (1954), was a landmark decision by the U.S. Supreme Court, which ruled that U.S. state laws establishing racial segregation in public schools are unconstitutional, even if the segrega ...
*
Desegregation Desegregation is the process of ending the separation of two groups, usually referring to races. Desegregation is typically measured by the index of dissimilarity, allowing researchers to determine whether desegregation efforts are having impact o ...
*
Gordon Allport Gordon Willard Allport (November 11, 1897 – October 9, 1967) was an American psychologist. Allport was one of the first psychologists to focus on the study of the personality, and is often referred to as one of the founding figures of personali ...
* Intergroup anxiety *
Intergroup dialogue Intergroup dialogue is a "face-to-face Facilitator, facilitated conversation between members of two or more social identity groups that strives to create new levels of understanding, relating, and action". This process promotes conversation around c ...
* Intergroup relations *
Kenneth and Mamie Clark Kenneth Bancroft Clark (July 24, 1914 – May 1, 2005) and Mamie Phipps Clark (April 18, 1917 – August 11, 1983) were American psychologists who as a married team conducted research among children and were active in the Civil Rights Movement. Th ...
*
Parasocial interaction Parasocial interaction (PSI) refers to a kind of psychological relationship experienced by an audience in their mediated encounters with performers in the mass media, particularly on television and on online platforms. Viewers or listeners com ...
*
Prejudice Prejudice can be an affective feeling towards a person based on their perceived group membership. The word is often used to refer to a preconceived (usually unfavourable) evaluation or classification of another person based on that person's per ...
* Realistic conflict theory * Stereotype *
Cross-race effect The cross-race effect (sometimes called cross-race bias, other-race bias, own-race bias or other-race effect) is the tendency to more easily recognize faces that belong to one's own racial group. In social psychology, the cross-race effect is d ...


References


External links

* {{DEFAULTSORT:Contact Hypothesis Group processes