Cognitive bias mitigation
   HOME

TheInfoList



OR:

Cognitive bias mitigation is the prevention and reduction of the negative effects of cognitive biases – unconscious, automatic influences on human judgment and decision making that reliably produce reasoning errors. Coherent, comprehensive theories of cognitive bias mitigation are lacking. This article describes debiasing tools, methods, proposals and other initiatives, in academic and professional disciplines concerned with the efficacy of human reasoning, associated with the concept of cognitive bias mitigation; most address mitigation tacitly rather than explicitly. A long-standing debate regarding human decision making bears on the development of a theory and practice of bias mitigation. This debate contrasts the rational economic agent standard for decision making versus one grounded in human social needs and motivations. The debate also contrasts the methods used to analyze and predict human decision making, i.e. formal analysis emphasizing intellectual capacities versus
heuristics A heuristic (; ), or heuristic technique, is any approach to problem solving or self-discovery that employs a practical method that is not guaranteed to be optimal, perfect, or rational, but is nevertheless sufficient for reaching an immediate, ...
emphasizing emotional states. This article identifies elements relevant to this debate.


Context

A large body of evidenceAriely, D. (2008). Predictably Irrational: The Hidden Forces That Shape Our Decisions, Harper Collins.Gigerenzer, G. (2006). "Bounded and Rational." Contemporary Debates in Cognitive Science. R. J. Stainton, Blackwell Publishing: 115–133.Gilovich, T. (1991). How We Know What Isn't So: The Fallibility of Human Reason in Everyday Life. New York, NY, The Free Press.Haselton, M. G., D. Nettie, et al. (2005). The Evolution of Cognitive Bias. Handbook of Evolutionary Psychology. D. M. Buss. Hoboken, Wiley: 724–746.Lerher, J. (2009). How We Decide. New York, NY, Houghton Mifflin Harcourt.Nozick, R. (1993). The Nature of Rationality. Ewing, NJ, Princeton University Press. has established that a defining characteristic of cognitive biases is that they manifest automatically and unconsciously over a wide range of human reasoning, so even those aware of the existence of the phenomenon are unable to detect, let alone mitigate, their manifestation via awareness only.


Real-world effects of cognitive bias

There are few studies explicitly linking cognitive biases to real-world incidents with highly negative outcomes. Examples: * One study explicitly focused on cognitive bias as a potential contributor to a disaster-level event; this study examined the causes of the loss of several members of two expedition teams on Mount Everest on two consecutive days in 1996. This study concluded that several cognitive biases were 'in play' on the mountain, along with other human dynamics. This was a case of highly trained, experienced people breaking their own rules, apparently under the influence of the
overconfidence effect The overconfidence effect is a well-established bias in which a person's subjective ''confidence'' in his or her judgments is reliably greater than the objective ''accuracy'' of those judgments, especially when confidence is relatively high. Overco ...
, the sunk cost fallacy, the
availability heuristic The availability heuristic, also known as availability bias, is a mental shortcut that relies on immediate examples that come to a given person's mind when evaluating a specific topic, concept, method, or decision. This heuristic, operating on the ...
, and perhaps other cognitive biases. Five people, including both expedition leaders, lost their lives despite explicit warnings in briefings prior to and during the ascent of Everest. In addition to the leaders' mistakes, most team members, though they recognized their leader's faulty judgments, failed to insist on following through on the established ascent rules. *In a 2010 ''MarketBeat'' study, German researchers examined the role that certain cognitive biases may have had in the global financial crisis beginning in 2007. Their conclusion was that the expertise level of stock analysts and traders made them highly resistant to signals that did not conform to their beliefs in the continuation of the status quo. In the grip of strong confirmation bias reinforced by the overconfidence effect and the status quo bias, they apparently could not see the signals of financial collapse, even after they had become evident to non-experts. *Similarly,
Kahneman Daniel Kahneman (; he, דניאל כהנמן; born March 5, 1934) is an Israeli-American psychologist and economist notable for his work on the psychology of judgment and decision-making, as well as behavioral economics, for which he was award ...
, a Nobel Laureate in Economics, reportsKahneman, D. (2011). Thinking, Fast and Slow, Doubleday Canada. in a peer-reviewed study that highly experienced financial managers performed 'no better than chance', largely due to similar factors as reported in the study above, which he termed the "illusion of skill". There are numerous investigations of incidents determining that
human error Human error refers to something having been done that was " not intended by the actor; not desired by a set of rules or an external observer; or that led the task or system outside its acceptable limits".Senders, J.W. and Moray, N.P. (1991) Human ...
was central to highly negative potential or actual real-world outcomes, in which manifestation of cognitive biases is a plausible component. Examples: * The '
Gimli Glider Air Canada Flight 143, commonly known as the Gimli Glider, was a Canadian scheduled domestic passenger flight between Montreal and Edmonton that ran out of fuel on Saturday, July 23, 1983, at an altitude of , midway through the flig ...
' Incident, in which a July 23, 1983 Air Canada flight from Montreal to Edmonton ran out of fuel 41,000 feet over Manitoba because of a measurement error on refueling, an outcome later determined to be the result of a series of unchecked assumptions made by ground personnel. Without power to operate radio, radar or other navigation aids, and only manual operation of the aircraft's control surfaces, the flight crew managed to locate an abandoned Canadian Air Force landing strip near Gimli, Manitoba. Without engine power, and with only manual wheel braking, the pilot put the aircraft down, complete with 61 passengers plus crew, and safely brought it to a stop. This outcome was the result of skill (the pilot had glider experience) and luck (the co-pilot just happened to know about the airstrip); there were no deaths, the damage to the aircraft was modest, and there were knowledgeable survivors to inform modifications to fueling procedures at all Canadian airports. * The Loss of the
Mars Climate Orbiter The ''Mars Climate Orbiter'' (formerly the Mars Surveyor '98 Orbiter) was a robotic space probe launched by NASA on December 11, 1998, to study the Martian climate, Martian atmosphere, and surface changes and to act as the communications re ...
, which on September 23, 1999 "encountered Mars at an improperly low altitude" and was lost.
NASA The National Aeronautics and Space Administration (NASA ) is an independent agencies of the United States government, independent agency of the US federal government responsible for the civil List of government space agencies, space program ...
described the systemic cause of this mishap as an organizational failure, with the specific, proximate cause being unchecked assumptions across mission teams regarding the mix of
metric Metric or metrical may refer to: * Metric system, an internationally adopted decimal system of measurement * An adjective indicating relation to measurement in general, or a noun describing a specific type of measurement Mathematics In mathem ...
and United States customary units used in different systems on the craft. A host of cognitive biases can be imagined in this situation: confirmation bias,
hindsight bias Hindsight bias, also known as the knew-it-all-along phenomenon or creeping determinism, is the common tendency for people to perceive past events as having been more predictable than they actually were. People often believe that after an event ha ...
, overconfidence effect, availability bias, and even the meta-bias
bias blind spot The bias blind spot is the cognitive bias of recognizing the impact of biases on the judgment of others, while failing to see the impact of biases on one's own judgment. The term was created by Emily Pronin, a social psychologist from Princeton Uni ...
. * The
Sullivan Mine The Sullivan Mine is a now-closed conventional–mechanized underground mine located in Kimberley, British Columbia, Canada. The ore body is a complex, sediment-hosted, sedimentary exhalative deposit consisting primarily of zinc, lead, and i ...
Incident of May 18, 2006, in which two mining professionals and two paramedics at the closed Sullivan mine in British Columbia, Canada, all specifically trained in safety measures, lost their lives by failing to understand a life-threatening situation that in hindsight was obvious. The first person to succumb failed to accurately discern an
anoxic The term anoxia means a total depletion in the level of oxygen, an extreme form of hypoxia or "low oxygen". The terms anoxia and hypoxia are used in various contexts: * Anoxic waters, sea water, fresh water or groundwater that are depleted of diss ...
environment at the bottom of a sump within a sampling shed, accessed by a ladder. After the first fatality, three other co-workers, all trained in hazardous operational situations, one after the other lost their lives in exactly the same manner, each apparently discounting the evidence of the previous victims' fate. The power of confirmation bias alone would be sufficient to explain why this happened, but other cognitive biases probably manifested as well. * The
London Ambulance Service The London Ambulance Service NHS Trust (LAS) is an NHS trust responsible for operating ambulances and answering and responding to urgent and emergency medical situations within the London region of England. The service responds to 999 phone cal ...
Failures, in which several Computer Aided Dispatch (CAD) system failures resulted in out-of-specification service delays and reports of deaths attributed to these delays. A 1992 system failure was particularly impactful, with service delays of up to 11 hours resulting in an estimated 30 unnecessary deaths in addition to hundreds of delayed medical procedures. This incident is one example of how large computer system development projects exhibit major flaws in planning, design, execution, test, deployment and maintenance.Mann, C. C. (2002). "Why Software is So Bad." Technology Review, MIT, July 2002. *
Atul Gawande Atul Atmaram Gawande (born November 5, 1965) is an American surgeon, writer, and public health researcher. He practices general and endocrine surgery at Brigham and Women's Hospital in Boston, Massachusetts. He is a professor in the Departme ...
, an accomplished professional in the medical field, recountsGawande, A. (2010).
The Checklist Manifesto ''The Checklist Manifesto: How to Get Things Right '' is a 2009 non-fiction book by Atul Gawande. It was released on December 22, 2009, through Metropolitan Books Henry Holt and Company is an American book-publishing company based in New York C ...
: How to Get Things Right. New York, NY, Metropolitan Books.
the results of an initiative at a major US hospital, in which a test run showed that doctors skipped at least one of only 5 steps in 1/3 of certain surgery cases, after which nurses were given the authority and responsibility to catch doctors missing any steps in a simple checklist aimed at reducing central line infections. In the subsequent 15-month period, infection rates went from 11% to 0%, 8 deaths were avoided and some $2 million in avoidable costs were saved. * Other disaster-level examples of negative outcomes resulting from human error, possibly including multiple cognitive biases: the Three Mile Island nuclear meltdown, the loss of the
Space Shuttle Challenger Space Shuttle ''Challenger'' (OV-099) was a Space Shuttle orbiter manufactured by Rockwell International and operated by NASA. Named after the commanding ship of a nineteenth-century scientific expedition that traveled the world, ''Challenge ...
, the
Chernobyl Chernobyl ( , ; russian: Чернобыль, ) or Chornobyl ( uk, Чорнобиль, ) is a partially abandoned city in the Chernobyl Exclusion Zone, situated in the Vyshhorod Raion of northern Kyiv Oblast, Ukraine. Chernobyl is about no ...
nuclear reactor fire, the downing of an
Iran Air The National Airline of Iran ( fa, هواپیمايی ملی ایران, Havâpeymâyi-ye Melli-ye Irân), branded as Iran Air, is the flag carrier of Iran, which is headquartered at Mehrabad Airport in Tehran. As of 2018, it operates schedule ...
passenger aircraft, the ineffective response to the Hurricane Katrina weather event, and many more. Each of the approximately 100 cognitive biases known to date can also produce negative outcomes in our everyday lives, though rarely as serious as in the examples above. An illustrative selection, recounted in multiple studies: * Confirmation bias, the tendency to seek out only that information that supports one's preconceptions, and to discount that which does not. For example, hearing only one side of a political debate, or, failing to accept the evidence that one's job has become redundant. *
Framing effect In the social sciences, framing comprises a set of concepts and theoretical perspectives on how individuals, groups, and societies organize, perceive, and communicate about reality. Framing can manifest in thought or interpersonal communic ...
, the tendency to react to how information is framed, beyond its factual content. For example, choosing no surgery when told it has a 10% failure rate, where one would have opted for surgery if told it has a 90% success rate, or, opting not to choose organ donation as part of driver's license renewal when the default is 'No'. *
Anchoring bias The anchoring effect is a cognitive bias whereby an individual's decisions are influenced by a particular reference point or 'anchor'. Both numeric and non-numeric anchoring have been reported in research. In numeric anchoring, once the value of ...
, the tendency to produce an estimate near a cue amount that may or may not have been intentionally offered. For example, producing a quote based on a manager's preferences, or, negotiating a house purchase price from the starting amount suggested by a real estate agent rather than an objective assessment of value. * Gambler's fallacy (aka sunk cost bias), the failure to reset one's expectations based on one's current situation. For example, refusing to pay again to purchase a replacement for a lost ticket to a desired entertainment, or, refusing to sell a sizable long stock position in a rapidly falling market. *
Representativeness heuristic The representativeness heuristic is used when making judgments about the probability of an event under uncertainty. It is one of a group of heuristics (simple rules governing judgment or decision-making) proposed by psychologists Amos Tversky and Da ...
, the tendency to judge something as belonging to a class based on a few salient characteristics without accounting for base rates of those characteristics. For example, the belief that one will not become an alcoholic because one lacks some characteristic of an alcoholic stereotype, or, that one has a higher probability to win the lottery because one buys tickets from the same kind of vendor as several known big winners. *
Halo effect The halo effect (sometimes called the halo error) is the tendency for positive impressions of a person, company, brand, or product in one area to positively influence one's opinion or feelings in other areas. Halo effect is “the name given to t ...
, the tendency to attribute unverified capabilities in a person based on an observed capability. For example, believing an Oscar-winning actor's assertion regarding the harvest of Atlantic seals, or, assuming that a tall, handsome man is intelligent and kind. *
Hindsight bias Hindsight bias, also known as the knew-it-all-along phenomenon or creeping determinism, is the common tendency for people to perceive past events as having been more predictable than they actually were. People often believe that after an event ha ...
, the tendency to assess one's previous decisions as more effective than they were. For example, 'recalling' one's prediction that Vancouver would lose the 2011 Stanley Cup, or, 'remembering' to have identified the proximate cause of the 2007 Great Recession. *
Availability heuristic The availability heuristic, also known as availability bias, is a mental shortcut that relies on immediate examples that come to a given person's mind when evaluating a specific topic, concept, method, or decision. This heuristic, operating on the ...
, the tendency to estimate that what is easily remembered is more likely than that which is not. For example, estimating that an information meeting on municipal planning will be boring because the last such meeting you attended (on a different topic) was so, or, not believing your Member of Parliament's promise to fight for women's equality because he didn't show up to your home bake sale fundraiser for him. *
Bandwagon effect The bandwagon effect is the tendency for people to adopt certain behaviors, styles, or attitudes simply because others are doing so. More specifically, it is a cognitive bias by which public opinion or behaviours can alter due to particular act ...
, the tendency to do or believe what others do or believe. For example, voting for a political candidate because your father unfailingly voted for that candidate's party, or, not objecting to a bully's harassment because the rest of your peers don't.


To date

An increasing number of academic and professional disciplines are identifying means of cognitive bias mitigation. What follows is a characterization of the assumptions, theories, methods and results, in disciplines concerned with the efficacy of human reasoning, that plausibly bear on a theory and/or practice of cognitive bias mitigation. In most cases this is based on explicit reference to cognitive biases or their mitigation, in others on unstated but self-evident applicability. This characterization is organized along lines reflecting historical segmentation of disciplines, though in practice there is a significant amount of overlap.


Decision theory

Decision theory Decision theory (or the theory of choice; not to be confused with choice theory) is a branch of applied probability theory concerned with the theory of making decisions based on assigning probabilities to various factors and assigning numerical ...
, a discipline with its roots grounded in neo-classical
economics Economics () is the social science that studies the production, distribution, and consumption of goods and services. Economics focuses on the behaviour and interactions of economic agents and how economies work. Microeconomics analyzes ...
, is explicitly focused on human reasoning, judgment, choice and decision making, primarily in 'one-shot games' between two agents with or without perfect information. The theoretical underpinning of decision theory assumes that all decision makers are
rational agents A rational agent or rational being is a person or entity that always aims to perform optimal actions based on given premises and information. A rational agent can be anything that makes decisions, typically a person, firm, machine, or software. ...
trying to maximize the economic expected value/utility of their choices, and that to accomplish this they utilize formal analytical methods such as mathematics, probability, statistics, and logic under cognitive resource constraints. Normative, or prescriptive, decision theory concerns itself with what people ''should'' do, given the goal of maximizing expected value/utility; in this approach there is no explicit representation in practitioners' models of unconscious factors such as cognitive biases, i.e. all factors are considered conscious choice parameters for all agents. Practitioners tend to treat deviations from what a rational agent would do as 'errors of irrationality', with the implication that cognitive bias mitigation can only be achieved by decision makers becoming more like rational agents, though no explicit measures for achieving this are proffered. Positive, or descriptive, decision theory concerns itself with what people ''actually'' do; practitioners tend to acknowledge the persistent existence of 'irrational' behavior, and while some mention human motivation and biases as possible contributors to such behavior, these factors are not made explicit in their models. Practitioners tend to treat deviations from what a rational agent would do as evidence of important, but as yet not understood, decision-making variables, and have as yet no explicit or implicit contributions to make to a theory and practice of cognitive bias mitigation.


Game theory

Game theory, a discipline with roots in economics and system dynamics, is a method of studying strategic decision making in situations involving multi-step interactions with multiple agents with or without perfect information. As with decision theory, the theoretical underpinning of game theory assumes that all decision makers are rational agents trying to maximize the economic expected value/utility of their choices, and that to accomplish this they utilize formal analytical methods such as mathematics, probability, statistics, and logic under cognitive resource constraints. One major difference between decision theory and game theory is the notion of 'equilibrium', a situation in which all agents agree on a strategy because any deviation from this strategy punishes the deviating agent. Despite analytical proofs of the existence of at least one equilibrium in a wide range of scenarios, game theory predictions, like those in decision theory, often do not match actual human choices.Wright J. R., Leyton-Brown, K., Behavioral Game-Theoretic Models: A Bayesian Framework For Parameter Analysis, to appear in Proceedings of the 11th International Conference on Autonomous Agents and Multiagent Systems (AAMAS 2012), (8 pages), 2012. As with decision theory, practitioners tend to view such deviations as 'irrational', and rather than attempt to model such behavior, by implication hold that cognitive bias mitigation can only be achieved by decision makers becoming more like rational agents. In the full range of game theory models there are many that do not guarantee the existence of equilibria, i.e. there are conflict situations where there is no set of agents' strategies that all agents agree are in their best interests. However, even when theoretical equilibria exist, i.e. when optimal decision strategies are available for all agents, real-life decision-makers often do not find them; indeed they sometimes apparently do not even try to find them, suggesting that some agents are not consistently 'rational'. game theory does not appear to accommodate any kind of agent other than the rational agent.


Behavioral economics

Unlike neo-classical economics and decision theory, behavioral economics and the related field,
behavioral finance Behavioral economics studies the effects of psychological, cognitive, emotional, cultural and social factors on the decisions of individuals or institutions, such as how those decisions vary from those implied by classical economic theory. ...
, explicitly consider the effects of social, cognitive and emotional factors on individuals' economic decisions. These disciplines combine insights from
psychology Psychology is the scientific study of mind and behavior. Psychology includes the study of conscious and unconscious phenomena, including feelings and thoughts. It is an academic discipline of immense scope, crossing the boundaries between ...
and neo-classical
economics Economics () is the social science that studies the production, distribution, and consumption of goods and services. Economics focuses on the behaviour and interactions of economic agents and how economies work. Microeconomics analyzes ...
to achieve this.Kahneman, D. "Maps of Bounded Rationality: Psychology for Behavioral Economics." American Economic Review (December 2003): 1449–1475.Mullainathan, Sendhil, and Richard Thaler. "Behavioral Economics." MIT Department of Economics Working Paper 00-27. (September 2000).
Prospect theory Prospect theory is a theory of behavioral economics and behavioral finance that was developed by Daniel Kahneman and Amos Tversky in 1979. The theory was cited in the decision to award Kahneman the 2002 Nobel Memorial Prize in Economics. Based ...
was an early inspiration for this discipline, and has been further developed by its practitioners. It is one of the earliest economic theories that explicitly acknowledge the notion of cognitive bias, though the model itself accounts for only a few, including
loss aversion Loss aversion is the tendency to prefer avoiding losses to acquiring equivalent gains. The principle is prominent in the domain of economics. What distinguishes loss aversion from risk aversion is that the utility of a monetary payoff depends o ...
, anchoring and adjustment bias,
endowment effect In psychology and behavioral economics, the endowment effect (also known as divestiture aversion and related to the mere ownership effect in social psychology) is the finding that people are more likely to retain an object they own than acquire t ...
, and perhaps others. No mention is made in formal prospect theory of cognitive bias mitigation, and there is no evidence of peer-reviewed work on cognitive bias mitigation in other areas of this discipline. However, Daniel Kahneman and others have authored recent articles in business and trade magazines addressing the notion of cognitive bias mitigation in a limited form.Kahneman, D., Lovallo, D., Sibony, O. (2011). "Before You Make That Big Decision." Harvard Business Review, June, 2011. These contributions assert that cognitive bias mitigation is necessary and offer general suggestions for how to achieve it, though the guidance is limited to only a few cognitive biases and is not self-evidently generalizable to others.


Neuroeconomics

Neuroeconomics Neuroeconomics is an interdisciplinary field that seeks to explain human decision-making, the ability to process multiple alternatives and to follow through on a plan of action. It studies how economic behavior can shape our understanding of t ...
is a discipline made possible by advances in brain activity imaging technologies. This discipline merges some of the ideas in
experimental economics Experimental economics is the application of experimental methods to study economic questions. Data collected in experiments are used to estimate effect size, test the validity of economic theories, and illuminate market mechanisms. Economic expe ...
, behavioral economics, cognitive science and
social science Social science is one of the branches of science, devoted to the study of societies and the relationships among individuals within those societies. The term was formerly used to refer to the field of sociology, the original "science of so ...
in an attempt to better understand the neural basis for human decision making.
fMRI Functional magnetic resonance imaging or functional MRI (fMRI) measures brain activity by detecting changes associated with blood flow. This technique relies on the fact that cerebral blood flow and neuronal activation are coupled. When an area ...
experiments suggest that the limbic system is consistently involved in resolving economic decision situations that have
emotional valence Valence, or hedonic tone, is the affective quality referring to the intrinsic attractiveness/"good"-ness (positive valence) or averseness/"bad"-ness (negative valence) of an event, object, or situation. The term also characterizes and categor ...
, the inference being that this part of the human brain is implicated in creating the deviations from rational agent choices noted in emotionally valent economic decision making. Practitioners in this discipline have demonstrated correlations between brain activity in this part of the brain and
prospection In psychology, prospection is the generation and evaluation of mental representations of possible futures. The term therefore captures a wide array of future-oriented psychological phenomena, including the prediction of future emotion (affective fo ...
activity, and neuronal activation has been shown to have measurable, consistent effects on decision making.Spreng, R. N., Mar, R. A., Kim, A. S. N. (2008). ''The Common Neural Basis of Autobiographical Memory, Prospection, Navigation, Theory of Mind and the Default Mode: A Quantitative Meta-Analysis.'' Journal of Cognitive Neuroscience, (Epub ahead of print)(2010). These results must be considered speculative and preliminary, but are nonetheless suggestive of the possibility of real-time identification of brain states associated with cognitive bias manifestation, and the possibility of purposeful interventions at the neuronal level to achieve cognitive bias mitigation.


Cognitive psychology

Several streams of investigation in this discipline are noteworthy for their possible relevance to a theory of cognitive bias mitigation. One approach to mitigation originally suggested by Daniel Kahneman and Amos Tversky, expanded upon by others, and applied in real-life situations, is
reference class forecasting Reference class forecasting or comparison class forecasting is a method of predicting the future by looking at similar past situations and their outcomes. The theories behind reference class forecasting were developed by Daniel Kahneman and Amos ...
. This approach involves three steps: with a specific project in mind, identify a number of past projects that share a large number of elements with the project under scrutiny; for this group of projects, establish a probability distribution of the parameter that is being forecast; and, compare the specific project with the group of similar projects, in order to establish the most likely value of the selected parameter for the specific project. This simply stated method masks potential complexity regarding application to real-life projects: few projects are characterizable by a single parameter; multiple parameters exponentially complicates the process; gathering sufficient data on which to build robust probability distributions is problematic; and, project outcomes are rarely unambiguous and their reportage is often skewed by stakeholders' interests. Nonetheless, this approach has merit as part of a cognitive bias mitigation protocol when the process is applied with a maximum of diligence, in situations where good data is available and all stakeholders can be expected to cooperate. A concept rooted in considerations of the actual machinery of human reasoning, bounded rationality is one that may inform significant advances in cognitive bias mitigation. Originally conceived of by
Herbert A. Simon Herbert Alexander Simon (June 15, 1916 – February 9, 2001) was an American political scientist, with a Ph.D. in political science, whose work also influenced the fields of computer science, economics, and cognitive psychology. His primary ...
in the 1960s and leading to the concept of
satisficing Satisficing is a decision-making strategy or cognitive heuristic that entails searching through the available alternatives until an acceptability threshold is met. The term ''satisficing'', a portmanteau of ''satisfy'' and ''suffice'', was introduc ...
as opposed to optimizing, this idea found experimental expression in the work of
Gerd Gigerenzer Gerd Gigerenzer (born 3 September 1947) is a German psychologist who has studied the use of bounded rationality and heuristics in decision making. Gigerenzer is director emeritus of the Center for Adaptive Behavior and Cognition (ABC) at the Max ...
and others. One line of Gigerenzer's work led to the "Fast and Frugal" framing of the human reasoning mechanism, which focused on the primacy of 'recognition' in decision making, backed up by tie-resolving heuristics operating in a low cognitive resource environment. In a series of objective tests, models based on this approach outperformed models based on rational agents maximizing their utility using formal analytical methods. One contribution to a theory and practice of cognitive bias mitigation from this approach is that it addresses mitigation without explicitly targeting individual cognitive biases and focuses on the reasoning mechanism itself to avoid cognitive biases manifestation. Intensive situational training is capable of providing individuals with what appears to be cognitive bias mitigation in decision making, but amounts to a fixed strategy of selecting the single best response to recognized situations regardless of the 'noise' in the environment. Studies and anecdotes reported in popular-audience media of firefighter captains, military platoon leaders and others making correct, snap judgments under extreme duress suggest that these responses are likely not generalizable and may contribute to a theory and practice of cognitive bias mitigation only the general idea of domain-specific intensive training. Similarly, expert-level training in such foundational disciplines as mathematics, statistics, probability, logic, etc. can be useful for cognitive bias mitigation when the expected standard of performance reflects such formal analytical methods. However, a study of software engineering professionalsConroy, P., Kruchten, P. (2012). "Performance Norms: An Approach to Reducing Rework in Software Development", to appear in IEEE Xplore re 2012 Canadian Conference on Electrical and Computing Engineering. suggests that for the task of estimating software projects, despite the strong analytical aspect of this task, standards of performance focusing on workplace social context were much more dominant than formal analytical methods. This finding, if generalizable to other tasks and disciplines, would discount the potential of expert-level training as a cognitive bias mitigation approach, and could contribute a narrow but important idea to a theory and practice of cognitive bias mitigation. Laboratory experiments in which cognitive bias mitigation is an explicit goal are rare. One 1980 study explored the notion of reducing the
optimism bias Optimism bias (or the optimistic bias) is a cognitive bias that causes someone to believe that they themselves are less likely to experience a negative event. It is also known as unrealistic optimism or comparative optimism. Optimism bias is commo ...
by showing subjects other subjects' outputs from a reasoning task, with the result that their subsequent decision-making was somewhat debiased. A recent research effort by Morewedge and colleagues (2015) found evidence for domain-general forms of debiasing. In two longitudinal experiments, debiasing training techniques featuring interactive games that elicited six cognitive biases (anchoring, bias blind spot, confirmation bias, fundamental attribution error, projection bias, and representativeness), provided participants with individualized feedback, mitigating strategies, and practice, resulted in an immediate reduction of more than 30% in commission of the biases and a long term (2 to 3-month delay) reduction of more than 20%. The instructional videos were also effective, but were less effective than the games.


Evolutionary psychology

This discipline explicitly challenges the prevalent view that humans are rational agents maximizing expected value/utility, using formal analytical methods to do so. Practitioners such as Cosmides, Tooby, Haselton, Confer and others posit that cognitive biases are more properly referred to as cognitive heuristics, and should be viewed as a toolkit of cognitive shortcutsCosmides, L., Tooby, J. "Evolutionary Psychology: A Primer." at http://www.psych.ucsb.edu/research/cep/primer.html ."Haselton, M. G., D. Nettie, et al. (2005). "The Evolution of Cognitive Bias." Handbook of Evolutionary Psychology. D. M. Buss. Hoboken, Wiley: 724–746. selected for by evolutionary pressure and thus are features rather than flaws, as assumed in the prevalent view. Theoretical models and analyses supporting this view are plentiful. This view suggests that negative reasoning outcomes arise primarily because the reasoning challenges faced by modern humans, and the social and political context within which these are presented, make demands on our ancient 'heuristic toolkit' that at best create confusion as to which heuristics to apply in a given situation, and at worst generate what adherents of the prevalent view call 'reasoning errors'. In a similar vein,
Mercier Mercier is French for ''notions dealer'' or ''haberdasher'', and may refer to: People * Agnès Mercier, French curler and coach *Annick Mercier (born 1964), French curler *Amanda H. Mercier (born 1975), American Judge * Armand Mercier, (1933–20 ...
and Sperber describe a theory for confirmation bias, and possibly other cognitive biases, which is a radical departure from the prevalent view, which holds that human reasoning is intended to assist individual economic decisions. Their view suggests that it evolved as a social phenomenon and that the goal was argumentation, i.e. to convince others and to be careful when others try to convince us. It is too early to tell whether this idea applies more generally to other cognitive biases, but the point of view supporting the theory may be useful in the construction of a theory and practice of cognitive bias mitigation. There is an emerging convergence between
evolutionary psychology Evolutionary psychology is a theoretical approach in psychology that examines cognition and behavior from a modern evolutionary perspective. It seeks to identify human psychological adaptations with regards to the ancestral problems they evol ...
and the concept of our reasoning mechanism being segregated (approximately) into 'System 1' and 'System 2'. In this view, System 1 is the 'first line' of cognitive processing of all perceptions, including internally generated 'pseudo-perceptions', which automatically, subconsciously and near-instantaneously produces emotionally valenced judgments of their probable effect on the individual's well-being. By contrast, System 2 is responsible for 'executive control', taking System 1's judgments as advisories, making future predictions, via
prospection In psychology, prospection is the generation and evaluation of mental representations of possible futures. The term therefore captures a wide array of future-oriented psychological phenomena, including the prediction of future emotion (affective fo ...
, of their actualization and then choosing which advisories, if any, to act on. In this view, System 2 is slow, simple-minded and lazy, usually defaulting to System 1 advisories and overriding them only when intensively trained to do so or when cognitive dissonance would result. In this view, our 'heuristic toolkit' resides largely in System 1, conforming to the view of cognitive biases being unconscious, automatic and very difficult to detect and override. Evolutionary psychology practitioners emphasize that our heuristic toolkit, despite the apparent abundance of 'reasoning errors' attributed to it, actually performs exceptionally well, given the rate at which it must operate, the range of judgments it produces, and the stakes involved. The System 1/2 view of the human reasoning mechanism appears to have empirical plausibility (see
Neuroscience Neuroscience is the scientific study of the nervous system (the brain, spinal cord, and peripheral nervous system), its functions and disorders. It is a multidisciplinary science that combines physiology, anatomy, molecular biology, developme ...
, next, and for empirical and theoretical arguments against, see Evans, J. B. T. (2006). Dual system theories of cognition: Some issues. ''Proceedings of the Annual Meeting of Cognitive Science Society', 28(28). https://cloudfront.escholarship.org/dist/prd/content/qt76d4d629/qt76d4d629.pdfFiedler, K. & Hütter, M. (2014). The limits of automaticity. J. Sherman, B. Gawronski, & Y. Trope (Eds.), Dual Processes in Social Psychology (pp. 497-513). New York: Guilford Publications, Inc. https://www.researchgate.net/profile/Mandy_Huetter/publication/308789747_The_limits_of_automaticity/links/58ad4fd24585155ae77aefac/The-limits-of-automaticity.pdf) and thus may contribute to a theory and practice of cognitive bias mitigation.


Neuroscience

Neuroscience Neuroscience is the scientific study of the nervous system (the brain, spinal cord, and peripheral nervous system), its functions and disorders. It is a multidisciplinary science that combines physiology, anatomy, molecular biology, developme ...
offers empirical support for the concept of segregating the human reasoning mechanism into System 1 and System 2, as described above, based on brain activity imaging experiments using
fMRI Functional magnetic resonance imaging or functional MRI (fMRI) measures brain activity by detecting changes associated with blood flow. This technique relies on the fact that cerebral blood flow and neuronal activation are coupled. When an area ...
technology. While this notion must remain speculative until further work is done, it appears to be a productive basis for conceiving options for constructing a theory and practice of cognitive bias mitigation.Damasio, A. (2010). Self Comes to Mind: Constructing the Conscious Brain. New York, NY, Pantheon.Changeux, J.-P. P., A. Damasio, et al., Eds. (2007). Neurobiology of Human Values (Research and Perspectives in Neurosciences). Heidelberg, Germany, Springer.


Anthropology

Anthropologists have provided generally accepted scenarios of how our progenitors lived and what was important in their lives. These scenarios of social, political, and economic organization are not uniform throughout history or geography, but there is a degree of stability throughout the Paleolithic era, and the
Holocene The Holocene ( ) is the current geological epoch. It began approximately 11,650 cal years Before Present (), after the Last Glacial Period, which concluded with the Holocene glacial retreat. The Holocene and the preceding Pleistocene togeth ...
in particular. This, along with the findings in
Evolutionary psychology Evolutionary psychology is a theoretical approach in psychology that examines cognition and behavior from a modern evolutionary perspective. It seeks to identify human psychological adaptations with regards to the ancestral problems they evol ...
and
Neuroscience Neuroscience is the scientific study of the nervous system (the brain, spinal cord, and peripheral nervous system), its functions and disorders. It is a multidisciplinary science that combines physiology, anatomy, molecular biology, developme ...
above, suggests that our cognitive heuristics are at their best when operating in a social, political and economic environment most like that of the Paleolithic/Holocene. If this is true, then one possible means to achieve at least some cognitive bias mitigation is to mimic, as much as possible, Paleolithic/Holocene social, political and economic scenarios when one is performing a reasoning task that could attract negative cognitive bias effects.


Human reliability engineering

A number of paradigms, methods and tools for improving human performance reliabilityGertman, D., Blackman, H., Marble, J., Byers, J. and Smith, C. (2005). The SPAR-H human reliability analysis method.Hollnagel, E. (1998). Cognitive reliability and error analysis method: CREAM. Elsevier.Roth, E. et al. (1994). An empirical investigation of operator performance in cognitive demanding simulated emergencies. NUREG/CR-6208, Westinghouse Science and Technology Center. Report prepared for Nuclear Regulatory Commission.Wiegmann, D. & Shappell, S. (2003). A human error approach to aviation accident analysis: The human factors analysis and classification system.. Ashgate.Wilson, J.R. (1993). SHEAN (Simplified Human Error Analysis code) and automated THERP. United States Department of Energy Technical Report Number WINCO–11908. have been developed within the discipline of human reliability engineering. Although there is some attention paid to the human reasoning mechanism itself, the dominant approach is to anticipate problematic situations, constrain human operations through process mandates, and guide human decisions through fixed response protocols specific to the domain involved. While this approach can produce effective responses to critical situations under stress, the protocols involved must be viewed as having limited generalizability beyond the domain for which they were developed, with the implication that solutions in this discipline may provide only generic frameworks to a theory and practice of cognitive bias mitigation.


Machine learning

Machine learning Machine learning (ML) is a field of inquiry devoted to understanding and building methods that 'learn', that is, methods that leverage data to improve performance on some set of tasks. It is seen as a part of artificial intelligence. Machine ...
, a branch of
artificial intelligence Artificial intelligence (AI) is intelligence—perceiving, synthesizing, and inferring information—demonstrated by machines, as opposed to intelligence displayed by animals and humans. Example tasks in which this is done include speech r ...
, has been used to investigate human learning and decision making. One technique particularly applicable to cognitive bias mitigation is neural network learning and choice selection, an approach inspired by the imagined structure and function of actual biological neural networks in the
human brain The human brain is the central organ (anatomy), organ of the human nervous system, and with the spinal cord makes up the central nervous system. The brain consists of the cerebrum, the brainstem and the cerebellum. It controls most of the act ...
. The multilayer, cross-connected signal collection and propagation structure typical of neural network models, where weights govern the contribution of signals to each connection, allow very small models to perform rather complex decision-making tasks at high fidelity. In principle, such models are capable of modeling decision making that takes account of human needs and motivations within social contexts, and suggest their consideration in a theory and practice of cognitive bias mitigation. Challenges to realizing this potential: accumulating the considerable amount of appropriate real world 'training sets' for the neural network portion of such models; characterizing real-life decision-making situations and outcomes so as to drive models effectively; and the lack of direct mapping from a neural network's internal structure to components of the human reasoning mechanism.


Software engineering

This discipline, though not focused on improving human reasoning outcomes as an end goal, is one in which the need for such improvement has been explicitly recognized, though the term "cognitive bias mitigation" is not universally used. One studyCaliki, G., Bener, A., Arsian, B. (2010). "An Analysis of the Effects of Company Culture, Education and Experience on Confirmation Bias Levels of Software Developers and Testers." ADM/IEEE 32nd International Conference on Software Engineering – ICSE 2010 Volume 2: pp187-190. identifies specific steps to counter the effects of confirmation bias in certain phases of the software engineering lifecycle. Another study takes a step back from focussing on cognitive biases and describes a framework for identifying "Performance Norms", criteria by which reasoning outcomes are judged correct or incorrect, so as to determine when cognitive bias mitigation is required, to guide identification of the biases that may be 'in play' in a real-world situation, and subsequently to prescribe their mitigations. This study refers to a broad research program with the goal of moving toward a theory and practice of cognitive bias mitigation.


Other

Other initiatives aimed directly at a theory and practice of cognitive bias mitigation may exist within other disciplines under different labels than employed here.


See also

* Cognitive bias modification * Cognitive vulnerability * Critical theory * Critical thinking * Debiasing *
Freedom of thought Freedom of thought (also called freedom of conscience) is the freedom of an individual to hold or consider a fact, viewpoint, or thought, independent of others' viewpoints. Overview Every person attempts to have a cognitive proficiency ...
* Freethought * Inquiry *
Logic Logic is the study of correct reasoning. It includes both formal and informal logic. Formal logic is the science of deductively valid inferences or of logical truths. It is a formal science investigating how conclusions follow from premise ...
* Unstated assumption


References


External links


Center for the Study of Neuroeconomics

Fast and Frugal Heuristics
*
Institute of Ergonomics and Human Factors

International Machine Learning Society



Cognitive Neuroscience Society

Max Planck Institute for Human Development
{{Biases Cognitive biases