Organisation
The agency is organised into three divisions as follows: * The Administration Division provides daily departmental operations including budget, personnel, payroll, purchasing, and accounting. Under Administration is the department’s compliance function. Compliance governs the dispute-resolution process to offer an alternative, when appropriate, to the more costly and time-consuming formal hearing process. The mandate of the Compliance Officer is to arbitrate cases and attempt a fair resolution. * The Licensing Division issues, transfers, renew and audits the various types of licenses. These procedures involve meeting with the applicants and assisting them with the application forms, answering questions about the licensing process, fees, notarization, and audits. * The Investigations Division is responsible for ensuring that all licensees statewide adhere to A.R.S. Title 4 and all rules promulgated by the Department. These responsibilities include training and assisting local law enforcement communities; contact with licensees through random routine license inspections; investigate and process all complaints received; provide background checks on applicants for liquor licenses; cooperate with the Department of Public Safety and localArizona State Liquor Board
The Arizona State Liquor Board is an independent body that hears appeals and may overturn or amend decisions made by the Director of the Department of Liquor. The seven members of the ASLB are appointed by the Governor and confirmed by the Senate for three-year terms.References
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