Apple Lisa
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Lisa is a desktop computer developed by
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, released on January 19, 1983. It is one of the first
personal computer A personal computer (PC) is a multi-purpose microcomputer whose size, capabilities, and price make it feasible for individual use. Personal computers are intended to be operated directly by an end user, rather than by a computer expert or te ...
s to present a
graphical user interface The GUI ( "UI" by itself is still usually pronounced . or ), graphical user interface, is a form of user interface that allows users to interact with electronic devices through graphical icons and audio indicator such as primary notation, ins ...
(GUI) in a machine aimed at individual business users. Its development began in 1978. It underwent many changes before shipping at with a five-megabyte
hard drive A hard disk drive (HDD), hard disk, hard drive, or fixed disk is an electro-mechanical data storage device that stores and retrieves digital data using magnetic storage with one or more rigid rapidly rotating platters coated with mag ...
. It was affected by its high price, insufficient software, unreliable Apple FileWare
floppy disk A floppy disk or floppy diskette (casually referred to as a floppy, or a diskette) is an obsolescent type of disk storage composed of a thin and flexible disk of a magnetic storage medium in a square or nearly square plastic enclosure lined ...
s, and the immediate release of the cheaper and faster
Macintosh The Mac (known as Macintosh until 1999) is a family of personal computers designed and marketed by Apple Inc., Apple Inc. Macs are known for their ease of use and minimalist designs, and are popular among students, creative professionals, and ...
. Only 10,000 were sold in two years. Considered a commercial failure (albeit one with technical acclaim), Lisa introduced a number of advanced features that reappeared on the Macintosh and eventually
IBM PC compatible IBM PC compatible computers are similar to the original IBM PC, XT, and AT, all from computer giant IBM, that are able to use the same software and expansion cards. Such computers were referred to as PC clones, IBM clones or IBM PC clones ...
s. Among them is an
operating system An operating system (OS) is system software that manages computer hardware, software resources, and provides common daemon (computing), services for computer programs. Time-sharing operating systems scheduler (computing), schedule tasks for ef ...
with protected memory and a document-oriented workflow. The hardware was more advanced overall than the forthcoming Macintosh 128K; the Lisa included hard disk drive support, capacity for up to 2
megabyte The megabyte is a multiple of the unit byte for digital information. Its recommended unit symbol is MB. The unit prefix ''mega'' is a multiplier of (106) in the International System of Units (SI). Therefore, one megabyte is one million bytes o ...
s (MB) of
random-access memory Random-access memory (RAM; ) is a form of computer memory that can be read and changed in any order, typically used to store working data and machine code. A random-access memory device allows data items to be read or written in almost the ...
(RAM), expansion slots, and a larger, higher-resolution display. The complexity of the Lisa operating system and its associated programs (most notably its office suite), as well as the ad hoc protected memory implementation (due to the lack of a Motorola MMU), placed a high demand on the CPU and, to some extent, the storage system. As a result of cost-cutting measures designed to bring it more into the consumer market, advanced software, and factors such as the delayed availability of the 68000 and its impact on the design process, Lisa's user experience feels sluggish overall. The workstation-tier price (albeit at the low end of the spectrum at the time) and lack of a technical software application library made it a difficult sell for much of the technical workstation market. Compounding matters, the runaway success of the IBM PC and Apple's decision to compete with itself, mainly via the lower-cost Macintosh, were further impediments to its acceptance. In 1982, after
Steve Jobs Steven Paul Jobs (February 24, 1955 – October 5, 2011) was an American entrepreneur, industrial designer, media proprietor, and investor. He was the co-founder, chairman, and CEO of Apple; the chairman and majority shareholder of Pixar; ...
was forced out of the Lisa project by Apple's board of directors, he appropriated the
Macintosh The Mac (known as Macintosh until 1999) is a family of personal computers designed and marketed by Apple Inc., Apple Inc. Macs are known for their ease of use and minimalist designs, and are popular among students, creative professionals, and ...
project from Jef Raskin, who had originally conceived of a sub-$1,000 text-based appliance computer in 1979. Jobs immediately redefined Macintosh as a less expensive and more focused version of the graphical Lisa. When Macintosh launched in January 1984, it quickly surpassed Lisa's sluggish sales. Jobs then began assimilating increasing numbers of Lisa staff, as he had done with the Apple II division after assuming control over Raskin's project. Newer Lisa models were eventually introduced to address its shortcomings but, even after lowering the list price considerably, the platform failed to achieve favorable sales numbers compared to the much less expensive Mac. The final model, the Lisa 2/10, was rebranded as the
Macintosh XL Macintosh XL is a modified version of the Apple Lisa personal computer made by Apple Computer In the Macintosh XL configuration, the computer shipped with MacWorks XL, a Lisa program that allowed 64 K Macintosh ROM emulation. An identical m ...
to become the high-end model in the Macintosh series.


History


Development


Name

Though the documentation shipped with the original Lisa only refers to it as "The Lisa", Apple officially stated that the name was an
acronym An acronym is a word or name formed from the initial components of a longer name or phrase. Acronyms are usually formed from the initial letters of words, as in ''NATO'' (''North Atlantic Treaty Organization''), but sometimes use syllables, as ...
for "Locally Integrated Software Architecture" or "LISA". Because Steve Jobs's first daughter was named Lisa Nicole Brennan (born in 1978), it was sometimes inferred that the name also had a personal association, and perhaps that the acronym was a
backronym A backronym is an acronym formed from an already existing word by expanding its letters into the words of a phrase. Backronyms may be invented with either serious or humorous intent, or they may be a type of false etymology or folk etymology. The ...
invented later to fit the name. Andy Hertzfeld states the acronym was reverse engineered from the name "Lisa" in late 1982 by the Apple marketing team, after they had hired a marketing consultancy firm to come up with names to replace "Lisa" and "Macintosh" (at the time considered by Jef Raskin to be merely internal project codenames) and then rejected all of the suggestions. Privately, Hertzfeld and the other software developers used "Lisa: Invented Stupid Acronym", a recursive backronym, while computer industry
pundit A pundit is a person who offers mass media opinion or commentary on a particular subject area (most typically politics, the social sciences, technology or sport). Origins The term originates from the Sanskrit term ('' '' ), meaning "knowledg ...
s coined the term "Let's Invent Some Acronym" to fit the Lisa's name. Decades later, Jobs would tell his biographer Walter Isaacson: "Obviously it was named for my daughter."


Research and design

The project began in 1978 as an effort to create a more modern version of the then-conventional design epitomized by the
Apple II The Apple II (stylized as ) is an 8-bit home computer and one of the world's first highly successful mass-produced microcomputer products. It was designed primarily by Steve Wozniak; Jerry Manock developed the design of Apple II's foam-m ...
. A ten-person team occupied its first dedicated office, which was nicknamed "the Good Earth building" and located at 20863 Stevens Creek Boulevard next to the restaurant named Good Earth. Initial team leader Ken Rothmuller was soon replaced by John Couch, under whose direction the project evolved into the " window-and-mouse-driven" form of its eventual release. Trip Hawkins and Jef Raskin contributed to this change in design. Apple's cofounder
Steve Jobs Steven Paul Jobs (February 24, 1955 – October 5, 2011) was an American entrepreneur, industrial designer, media proprietor, and investor. He was the co-founder, chairman, and CEO of Apple; the chairman and majority shareholder of Pixar; ...
was involved in the concept. At Xerox's
Palo Alto Research Center PARC (Palo Alto Research Center; formerly Xerox PARC) is a research and development company in Palo Alto, California. Founded in 1969 by Jacob E. "Jack" Goldman, chief scientist of Xerox Corporation, the company was originally a division of Xero ...
, research had already been underway for several years to create a new humanized way to organize the computer screen, today known as the desktop metaphor. Steve Jobs visited Xerox PARC in 1979, and was absorbed and excited by the revolutionary mouse-driven GUI of the Xerox Alto. By late 1979, Jobs successfully negotiated a payment of Apple stock to Xerox, in exchange for his Lisa team receiving two demonstrations of ongoing research projects at Xerox PARC. When the Apple team saw the demonstration of the
Alto The musical term alto, meaning "high" in Italian ( Latin: ''altus''), historically refers to the contrapuntal part higher than the tenor and its associated vocal range. In 4-part voice leading alto is the second-highest part, sung in choruse ...
computer, they were able to see in action the basic elements of what constituted a workable GUI. The Lisa team put a great deal of work into making the graphical interface a mainstream commercial product. The Lisa was a major project at Apple, which reportedly spent more than $50 million on its development. More than 90 people participated in the design, plus more in the sales and marketing effort, to launch the machine. ''
BYTE The byte is a unit of digital information that most commonly consists of eight bits. Historically, the byte was the number of bits used to encode a single character of text in a computer and for this reason it is the smallest addressable uni ...
'' credited Wayne Rosing with being the most important person on the development of the computer's hardware until the machine went into production, at which point he became technical lead for the entire Lisa project. The hardware development team was headed by Robert Paratore. The industrial design, product design, and mechanical packaging were headed by Bill Dresselhaus, the Principal Product Designer of Lisa, with his team of internal product designers and contract product designers from the firm that eventually became IDEO.
Bruce Daniels Bruce Daniels is an American hydroclimatologist, business executive and computer programmer. He is known in Silicon Valley as one of the pioneers of the personal computer and user-friendly interfaces. Daniels earned his Ph.D. from the Universi ...
was in charge of applications development, and Larry Tesler was in charge of system software. The user interface was designed in a six-month period, after which the hardware, operating system, and applications were all created in parallel. In 1982, after
Steve Jobs Steven Paul Jobs (February 24, 1955 – October 5, 2011) was an American entrepreneur, industrial designer, media proprietor, and investor. He was the co-founder, chairman, and CEO of Apple; the chairman and majority shareholder of Pixar; ...
was forced out of the Lisa project, he appropriated the existing
Macintosh The Mac (known as Macintosh until 1999) is a family of personal computers designed and marketed by Apple Inc., Apple Inc. Macs are known for their ease of use and minimalist designs, and are popular among students, creative professionals, and ...
project, which Jef Raskin had conceived in 1979 and led to develop a text-based appliance computer. Jobs redefined Macintosh as a cheaper and more usable Lisa, leading the project in parallel and in secret, and substantially motivated to compete with the Lisa team. In September 1981, below the announcement of the IBM PC, ''
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'' reported on Lisa, "McIntosh", and another Apple computer secretly under development "to be ready for release within a year". It described Lisa as having a 68000 and 128KB RAM, and "designed to compete with the new Xerox Star at a considerably lower price". In May 1982, the magazine reported that "Apple's yet-to-be-announced Lisa 68000 network work station is also widely rumored to have a mouse."


Launch

Lisa's low sales were quickly surpassed by the January 1984 launch of the Macintosh. Newer versions of the Lisa were introduced that addressed its faults and lowered its price considerably, but it failed to achieve favorable sales compared to the much less expensive Mac. The Macintosh project assimilated a lot more Lisa staff. The final revision of the Lisa, the Lisa 2/10, was modified and sold as the
Macintosh XL Macintosh XL is a modified version of the Apple Lisa personal computer made by Apple Computer In the Macintosh XL configuration, the computer shipped with MacWorks XL, a Lisa program that allowed 64 K Macintosh ROM emulation. An identical m ...
.


Discontinuation

The high cost and the delays in its release date contributed to the Lisa's discontinuation although it was repackaged and sold at $4,995, as the Lisa 2. In 1986, the entire Lisa platform was discontinued. In 1987,
Sun Remarketing Sun Remarketing, Inc. (originally Cook's, Inc. before 1983) was a retail company that specialized in reselling old Apple Computer software and hardware. It was founded by Robert L. "Bob" Cook in 1979. Apple Lisa In 1985, Sun Remarketing purchase ...
purchased about 5,000
Macintosh XL Macintosh XL is a modified version of the Apple Lisa personal computer made by Apple Computer In the Macintosh XL configuration, the computer shipped with MacWorks XL, a Lisa program that allowed 64 K Macintosh ROM emulation. An identical m ...
s and upgraded them. In 1989, with the help of Sun Remarketing, Apple disposed of approximately 2,700 unsold Lisas in a guarded landfill in
Logan, Utah Logan is a city in Cache County, Utah, United States. The 2020 census recorded the population was 52,778. Logan is the county seat of Cache County and the principal city of the Logan metropolitan area, which includes Cache County and Franklin ...
, in order to receive a tax write-off on the unsold inventory. Some leftover Lisa computers and spare parts were available until Cherokee Data (who purchased Sun Remarketing) went out of business.


Overview


Hardware

The Lisa was first introduced on January 19, 1983. It is one of the first personal computer systems with a
graphical user interface The GUI ( "UI" by itself is still usually pronounced . or ), graphical user interface, is a form of user interface that allows users to interact with electronic devices through graphical icons and audio indicator such as primary notation, ins ...
(GUI) to be sold commercially. It uses a
Motorola 68000 The Motorola 68000 (sometimes shortened to Motorola 68k or m68k and usually pronounced "sixty-eight-thousand") is a 16/32-bit complex instruction set computer (CISC) microprocessor, introduced in 1979 by Motorola Semiconductor Products Secto ...
CPU A central processing unit (CPU), also called a central processor, main processor or just processor, is the electronic circuitry that executes instructions comprising a computer program. The CPU performs basic arithmetic, logic, controlling, a ...
clocked at 5 MHz and has 1 MB of RAM. It can be upgraded to 2 MB and later shipped with as little as 512 kilobytes. The CPU speed and model was not changed from the release of the Lisa 1 to the repackaging of the hardware as Macintosh XL. The real-time clock uses a 4-bit integer and the base year is defined as 1980; the software won't accept any value below 1981, so the only valid range is 1981–1995. The real-time clock depends on a 4 x AA-cell NiCd pack of batteries that only lasts for a few hours when main power is not present. Prone to failure over time, the battery packs could leak corrosive alkaline electrolyte and ruin the circuit boards. The integrated monochrome black-on-white monitor has 720 × 364 rectangular pixels on a screen. Among the printers supported by Lisa are the
Apple Dot Matrix Printer The Apple Dot Matrix Printer (often shortened to Apple DMP) is a printer manufactured by C. Itoh and sold under the Apple Computer, Inc. label in 1982 for the Apple II series, Apple Lisa, Lisa, and the Apple III. It was succeeded by the Image ...
, Apple Daisy Wheel Printer, the
Apple ImageWriter The ImageWriter is a product line of dot matrix printers formerly manufactured by Apple Computer, Inc., and designed then to be compatible with their entire line of computers. There were three different models introduced over time, which were p ...
dot matrix, and a Canon inkjet printer. Inkjet printing was quite new at the time. Despite having a monochromatic monitor, Apple enabled software to support some color printing, due to the existence of the Canon printer.


CPU

The use of the slowest-clocked version of Motorola's 68000 was a cost-cutting measure, as the 68000 was initially expensive. By the time the price had come down, Apple had already designed the Lisa software around the timing of the 5 MHz processor. Lisa had been in development for such a long time that it was not initially developed for the 68000 and much of its development was done on a pre-chip form of the 68000, which was much slower than the shipping CPU. Lisa software was primarily coded in
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to save development time, given the high complexity of the software. The sophistication of the Lisa software (which included a multitasking GUI requiring a hard disk), coupled with the slow speed of the CPU, RAM, lack of hardware graphics acceleration coprocessor, and protected memory implementation, led to the impression that the Lisa system was very slow. However, a productivity study done in 1984 rated the Lisa above the IBM PC and Macintosh, perhaps countering the high degree of focus on UI snappiness and other factors in perceived speed rather than actual productivity speed.


RAM

Lisa was designed to use slower (albeit more reliable) parity memory, and other features that reduced speed but increased stability and value. Lisa is able to operate when RAM chips failed on its memory boards, unlike later Macintosh systems, reducing the cost to owners by enabling the usage of partially-failed boards. The Lisa system isolates the failed chip or chips and uses the rest of the board's RAM. This was particularly important given the large number of individual RAM chips Lisa used in 1983 for a consumer system (at around $2,500 in cost to Apple per machine). RAM could be upgraded to 2 MB.


Drives

The original Lisa, later called the Lisa 1, has two Apple FileWare 5.25-inch double-sided variable-speed
floppy disk drives A floppy disk or floppy diskette (casually referred to as a floppy, or a diskette) is an obsolescent type of disk storage composed of a thin and flexible disk of a magnetic storage medium in a square or nearly square plastic enclosure lined wi ...
, more commonly known by Apple's internal code name for the drive, "Twiggy". They had, for the time, a very high capacity of approximately 871 kB each, but proved to be unreliable and required nonstandard diskettes. Competing systems implementing that level of per-diskette data storage had to utilize much larger 8" floppy disks. These disks were seen as cumbersome and old-fashioned for a consumer system. Apple had worked hard to increase the storage capacity of the minifloppy-size disk by pioneering features that Sony perfected shortly after with its microfloppy drives. Although it used a Twiggy drive in the prototype stage, the first Macintosh was launched the following year with one of the Sony 400 KB 3.5" "microfloppy" disk drives. 1984 also saw the release of the first revision of Lisa, the Lisa 2, which also included a single Sony drive. Apple provided free upgrades for Lisa 1 owners to Lisa 2 hardware, including the replacement of the Twiggy drives with a single Sony drive. The Sony drive, being only single-sided, could not store nearly as much data as a single Twiggy, but did so with greater reliability. The IBM PC shipped with a minifloppy (5.25-inch) drive that stored even less data: 360 KB. It was also slower and did not have the protective shell of the Sony microfloppy drive diskettes, which improves reliability. An optional external 5 MB or, later, a 10 MB Apple ProFile
hard drive A hard disk drive (HDD), hard disk, hard drive, or fixed disk is an electro-mechanical data storage device that stores and retrieves digital data using magnetic storage with one or more rigid rapidly rotating platters coated with mag ...
(originally designed and produced for the Apple III by a third party), was available. With the introduction of the Lisa 2/10, an optional 10 MB compact internal proprietary hard disk manufactured by Apple, known as the "Widget", was also offered. As with the Twiggy, the Widget developed a reputation for reliability problems. The ProFile, by contrast, was typically long-lived. The Widget was incompatible with earlier Lisa models. In an effort to increase the reliability of the machine, Apple included, starting with Lisa 1, several mechanisms involved with disk storage that were innovative and not present on at least the early releases of the Macintosh, nor on the IBM PC. For example, block sparing was implemented, which would set aside bad blocks, even on floppy disks. Another feature was the redundant storage of critical operating system information, for recovery in case of corruption.


Lisa 2

The first hardware revision, the Lisa 2, was released in January 1984 and was priced between and . It was much less expensive than the original model and dropped the Twiggy floppy drives in favor of a single 400K Sony microfloppy. The Lisa 2 has as little as 512 KB of RAM. The Lisa 2/5 consists of a Lisa 2 bundled with an external 5- or 10-megabyte hard drive. In 1984, at the same time the Macintosh was officially announced, Apple offered free upgrades to the Lisa 2/5 to all Lisa 1 owners, by swapping the pair of Twiggy drives for a single 3.5-inch drive, and updating the boot ROM and I/O ROM. In addition, the Lisa 2's new front faceplate accommodates the reconfigured floppy disk drive, and it includes the new inlaid Apple logo and the first
Snow White design language The Snow White design language is an industrial design language which was developed by Hartmut Esslinger's Frog Design. Used by Apple Computer from 1984 to 1990, the scheme has vertical and horizontal stripes for decoration, ventilation, and t ...
elements. The Lisa 2/10 has a 10MB internal hard drive (but no external parallel port) and a standard configuration of of RAM. Developing early Macintosh software required a Lisa 2. There were relatively few third-party hardware offerings for the Lisa, as compared to the earlier
Apple II The Apple II (stylized as ) is an 8-bit home computer and one of the world's first highly successful mass-produced microcomputer products. It was designed primarily by Steve Wozniak; Jerry Manock developed the design of Apple II's foam-m ...
. AST offered a memory board, which – when combined with the standard Apple 512 KB memory board – expands the Lisa to a total of of memory, the maximum amount that the MMU can address. Late in the product life of the Lisa, there were third-party hard disk drives, SCSI controllers, and double-sided 3.5-inch floppy-disk upgrades. Unlike the original Macintosh, the Lisa has expansion slots. The Lisa 2 motherboard has a very basic
backplane A backplane (or "backplane system") is a group of electrical connectors in parallel with each other, so that each pin of each connector is linked to the same relative pin of all the other connectors, forming a computer bus. It is used as a backbo ...
with virtually no electronic components, but plenty of
edge connector An edge connector is the portion of a printed circuit board (PCB) consisting of traces leading to the edge of the board that are intended to plug into a matching socket. The edge connector is a money-saving device because it only requires a si ...
sockets and slots. There are two RAM slots, one CPU upgrade slot, and one I/O slot, all in parallel placement to each other. At the other end, there are three "Lisa" slots in parallel.


Macintosh XL

In January 1985, following the Macintosh, the Lisa 2/10 (with integrated 10 MB hard drive) was rebranded as Macintosh XL. It was given a hardware and software kit, enabling it to reboot into Macintosh mode and positioning it as Apple's high-end Macintosh. The price was lowered yet again (to $4,000) and sales tripled, but CEO John Sculley said that Apple would have lost money increasing production to meet the new demand. Apple discontinued the Macintosh XL, leaving an eight-month void in Apple's high-end product line until the Macintosh Plus was introduced in 1986. The report that many Lisa machines were never sold and were disposed of by Apple is particularly interesting in light of Sculley's decision concerning the increased demand.


Software


Lisa OS

The Lisa
operating system An operating system (OS) is system software that manages computer hardware, software resources, and provides common daemon (computing), services for computer programs. Time-sharing operating systems scheduler (computing), schedule tasks for ef ...
features protected memory, enabled by a crude hardware circuit compared to the Sun-1 workstation (c. 1982), which features a full memory management unit.
Motorola Motorola, Inc. () was an American multinational telecommunications company based in Schaumburg, Illinois, United States. After having lost $4.3 billion from 2007 to 2009, the company split into two independent public companies, Motorola ...
did not have an MMU (memory-management unit) for the 68000 ready in time, so third parties such as Apple had to come up with their own solutions. Despite the sluggishness of Apple's solution, which was also the result of a cost-cutting compromise, the Lisa system differed from the Macintosh system which would not gain protected memory until
Mac OS X macOS (; previously OS X and originally Mac OS X) is a Unix operating system developed and marketed by Apple Inc. since 2001. It is the primary operating system for Apple's Mac computers. Within the market of desktop and lap ...
, released eighteen years later. (Motorola's initial MMU also was disliked for its high cost and slow performance.) Based, in part, on elements from the Apple III
SOS is a Morse code distress signal (), used internationally, that was originally established for maritime use. In formal notation is written with an overscore line, to indicate that the Morse code equivalents for the individual letters of "SOS" ...
operating system released three years earlier, the Lisa's disk operating system also organizes its files in hierarchical directories, as do
UNIX Unix (; trademarked as UNIX) is a family of multitasking, multiuser computer operating systems that derive from the original AT&T Unix, whose development started in 1969 at the Bell Labs research center by Ken Thompson, Dennis Ritchie, ...
workstations of the time which were the main competition to Lisa in terms of price and hardware. File system directories correspond to GUI folders, as with previous Xerox PARC computers from which the Lisa borrowed heavily. Unlike the first Macintosh, whose operating system could not utilize a hard disk in its first versions, the Lisa system was designed around a hard disk being present. Conceptually, the Lisa resembles the Xerox Star in the sense that it was envisioned as an office computing system. It also resembles
Microsoft Office Microsoft Office, or simply Office, is the former name of a family of client software, server software, and services developed by Microsoft. It was first announced by Bill Gates on August 1, 1988, at COMDEX in Las Vegas. Initially a marketin ...
from a software standpoint, in that its software is designed to be an integrated "office suite". The Lisa's office software suite shipped long before the existence of Microsoft Office, although some of the constituent components differ (e.g. Lisa shipped with no presentation package and Office shipped without a project management package). Consequently, Lisa has two main user modes: the Lisa Office System and the Workshop. The Lisa Office System is the GUI environment for end users. The Workshop is a program development environment and is almost entirely text-based, though it uses a GUI text editor. The Lisa Office System was eventually renamed "7/7", in reference to the seven supplied application programs: LisaWrite, LisaCalc, LisaDraw, LisaGraph,
LisaProject LisaProject was the first GUI-based project management software. Developed for the Apple Lisa computer, LisaProject was conceived and implemented by Debra Willrett of SoloSoft and developed for Apple's Lisa computer. In 1981, Willrett realized ...
, LisaList, and LisaTerminal. Apple's warranty said that this software works precisely as stated, and Apple refunded an unspecified number of users, in full, for their systems. These operating system frailties, and costly recalls, combined with the very high price point, led to the failure of the Lisa in the marketplace. NASA purchased Lisa machines, mainly to use the LisaProject program. In 2018, the Computer History Museum announced it would be releasing the source code for Lisa OS, following a check by Apple to ensure this would not impact other intellectual property. For copyright reasons, this release did not include the American Heritage dictionary.


Task-oriented workflow

With Lisa, Apple presented users with what is generally, but imprecisely, known as a document-oriented paradigm. This is contrasted with program-centric design. The user focuses more on the task to be accomplished than on the tool used to accomplish it. Apple presents tasks, with Lisa, in the form of stationery. Rather than opening LisaWrite, for instance, to begin to do word processing, users initially "tear off stationery", visually, that represents the task of word processing. Either that, or they open an existing LisaWrite document that resembles that stationery. By contrast, the Macintosh and most other GUI systems focus primarily on the program that is used to accomplish a task — directing users to that first. One benefit of task-based computing is that users have less of a need to memorize which program is associated with a particular task. That problem is compounded by the contemporary practice of naming programs with very nonintuitive names such as Chrome and Safari. A drawback of task-oriented design, when presented in document-oriented form, is that the naturalness of the process can be lacking. The most frequently cited example with Lisa is the use of LisaTerminal, in which a person tears off "terminal stationery" — a broken metaphor. However, task-based design does not necessarily require characterizing everything as a document, or as stationery specifically. More recently, menus and tabs have been used, rather sparingly, to present more task-based workflows. A "power user" could have somewhat laboriously customized the Apple menu in many versions of Mac OS (prior to Mac OS X) to contain folders that are task-oriented. Tab systems are typically add-ons for contemporary operating systems and can be organized in a task-based manner — such as having a "web browsing" tab that contains various web browser programs. Task-oriented presentation is very helpful for systems that have many programs and a variety of users, such as a language-learning computer lab that caters to those learning a variety of languages. It is also helpful for computer users who have not yet memorized what program name, however unintuitive, is associated with a task. Some
Linux Linux ( or ) is a family of open-source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991, by Linus Torvalds. Linux is typically packaged as a Linux distribution, whi ...
desktop systems combine some unintuitive program names (e.g. Amarok) with task-based organization (menus that organize programs by task) — in the desire to make utilizing Linux desktop systems less of a challenge for those switching from the dominant desktop platforms. The desire for emotional marketing reinforcement appears to be a strong factor in the choice, by most companies, to promote the program-centric paradigm. Otherwise, there would be little incentive to give programs obscure unintuitive names and/or to add company names to the program name (e.g. Microsoft Word, Microsoft Excel, etc.). Combining unintuitive names with company names is especially popular today (e.g. Google Chrome and
Mozilla Mozilla (stylized as moz://a) is a free software community founded in 1998 by members of Netscape. The Mozilla community uses, develops, spreads and supports Mozilla products, thereby promoting exclusively free software and open standards, ...
Firefox). This is the opposite goal of the Lisa paradigm where the brand name and the program name are intentionally made more invisible to the user.


Internationalization

Within a few months of the Lisa's introduction in the US, fully translated versions of the software and documentation were commercially available for the British, French, West German, Italian, and Spanish markets, followed by several Scandinavian versions shortly thereafter. The user interface for the OS, all seven applications, LisaGuide, and the Lisa diagnostics (in ROM) can be fully translated, without any programming required, using resource files and a translation kit. The keyboard can identify its native language layout, and the entire user experience will be in that language, including any hardware diagnostic messages. Although several non-English keyboard layouts are available, the Dvorak keyboard layout was never ported to the Lisa, though such porting had been available for the Apple III, IIe, and IIc, and was later done for the Macintosh. Keyboard-mapping on the Lisa is complex and requires building a new OS. All kernels contain images for all layouts, so due to serious memory constraints, keyboard layouts are stored as differences from a set of standard layouts; thus only a few bytes are needed to accommodate most additional layouts. An exception is the Dvorak layout that moves just about every key and thus requires hundreds of extra bytes of precious kernel storage regardless of whether it is needed. Each localized version (built on a globalized core) requires grammatical, linguistic, and cultural adaptations throughout the user interface, including formats for dates, numbers, times, currencies, sorting, even for word and phrase order in alerts and dialog boxes. A kit was provided, and the translation work was done by native-speaking Apple marketing staff in each country. This localization effort resulted in about as many Lisa unit sales outside the US as inside the US over the product's lifespan, while setting new standards for future localized software products, and for global project coordination.


MacWorks

In April 1984, following the release of the Macintosh, Apple introduced MacWorks, a software emulation environment which allows the Lisa to run Macintosh System software and applications. MacWorks helped make the Lisa more attractive to potential customers, although it did not enable the Macintosh emulation to access the hard disk until September. Initial versions of the Mac OS could not support a hard disk on the Macintosh machines. In January 1985, re-branded MacWorks XL, it became the primary system application designed to turn the Lisa into the
Macintosh XL Macintosh XL is a modified version of the Apple Lisa personal computer made by Apple Computer In the Macintosh XL configuration, the computer shipped with MacWorks XL, a Lisa program that allowed 64 K Macintosh ROM emulation. An identical m ...
.


Third-party software

A significant impediment to third-party software on the Lisa was the fact that, when first launched, the Lisa Office System could not be used to write programs for itself. A separate development OS, called Lisa Workshop, was required. During this development process, engineers would alternate between the two OSes at startup, writing and compiling code on one OS and testing it on the other. Later, the same Lisa Workshop was used to develop software for the Macintosh. After a few years, a Macintosh-native development system was developed. For most of its lifetime, the Lisa never went beyond the original seven applications that Apple had deemed enough to "do everything", although UniPress Software did offer UNIX System III for $495. The company known as the
Santa Cruz Operation The Santa Cruz Operation, Inc. (usually known as SCO, pronounced either as individual letters or as a word) was an American software company, based in Santa Cruz, California, that was best known for selling three Unix operating system variants ...
(SCO) offered
Microsoft Microsoft Corporation is an American multinational technology corporation producing computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washi ...
XENIX Xenix is a discontinued version of the Unix operating system for various microcomputer platforms, licensed by Microsoft from AT&T Corporation in the late 1970s. The Santa Cruz Operation (SCO) later acquired exclusive rights to the software, ...
(version 3), a
UNIX-like A Unix-like (sometimes referred to as UN*X or *nix) operating system is one that behaves in a manner similar to a Unix system, although not necessarily conforming to or being certified to any version of the Single UNIX Specification. A Unix-li ...
command-line operating system, for the Lisa 2 — and the Multiplan spreadsheet (version 2.1) that ran on it.


Reception

''
BYTE The byte is a unit of digital information that most commonly consists of eight bits. Historically, the byte was the number of bits used to encode a single character of text in a computer and for this reason it is the smallest addressable uni ...
'' wrote in February 1983 after previewing the Lisa that it was "the most important development in computers in the last five years, easily outpacing IBM_PC.html" ;"title="he IBM PC">he IBM PC. It acknowledged that the price was high, and concluded "Apple ... is not unaware that most people would be incredibly interested in a similar but less expensive machine. We'll see what happens". The Apple Lisa was a commercial failure for Apple, the largest since the failure of the Apple III of 1980. Apple sold approximately 10,000 Lisa machines at a price of , generating total sales of against a development cost of more than . The high price put the Lisa at the bottom of the price realm of technical workstations, but without much of a technical application library. Some features that some much more expensive competing systems included were such things as hardware graphics coprocessors (which increased perceived system power by improving GUI snappiness) and higher-resolution portrait displays. Lisa's implementation of the requisite graphical interface paradigm was novel but many of the time associated UI snappiness with power, even if that was so simplistic as to miss the mark, in terms of overall productivity. The mouse, for example, was dismissed by many critics of the time as being a toy, and mouse-driven machines as being unserious. Of course, the mouse would go on to displace the pure-CLI design for the vast majority of users. The largest Lisa customer was
NASA The National Aeronautics and Space Administration (NASA ) is an independent agency of the US federal government responsible for the civil space program, aeronautics research, and space research. NASA was established in 1958, succeedin ...
, which used
LisaProject LisaProject was the first GUI-based project management software. Developed for the Apple Lisa computer, LisaProject was conceived and implemented by Debra Willrett of SoloSoft and developed for Apple's Lisa computer. In 1981, Willrett realized ...
for project management. Lisa was not slowed purely by having a CPU (the lowest clock offered by Motorola), sophisticated parity RAM, a slow hard disk interface (for the ProFile), and the lack of a graphics coprocessor (which would have increased cost). It also had its software mainly coded in Pascal, was designed to multitask, and had advanced features like the clipboard for pasting data between programs. This sophistication came at the price of snappiness although it added to productivity. The OS even had "soft power", remembering what was open and where desktop items were positioned. Many such features are taken for granted today but were not available on typical consumer systems. The massive brand power of IBM at that time was the largest factor in the PC's eventual dominance. Computing critics complained about the relatively primitive hardware ("off-the-shelf components") of the PC but admitted that it would be a success simply due to IBM's mindshare. By the time Lisa was available in the market, the less-expensive and less-powerful IBM PC had already become entrenched. The x86 platform's backward compatibility with the
CP/M CP/M, originally standing for Control Program/Monitor and later Control Program for Microcomputers, is a mass-market operating system created in 1974 for Intel 8080/ 85-based microcomputers by Gary Kildall of Digital Research, Inc. Initi ...
operating system was helpful for the PC, given that many existing business software applications were originally written for
CP/M CP/M, originally standing for Control Program/Monitor and later Control Program for Microcomputers, is a mass-market operating system created in 1974 for Intel 8080/ 85-based microcomputers by Gary Kildall of Digital Research, Inc. Initi ...
. Apple had attempted to compete with the PC, via the Apple II platform. DOS was very primitive when compared with the Lisa OS, but the CLI was familiar territory for most users of the time. It would be years before Microsoft would offer an integrated office suite. The 1984 release of the
Macintosh The Mac (known as Macintosh until 1999) is a family of personal computers designed and marketed by Apple Inc., Apple Inc. Macs are known for their ease of use and minimalist designs, and are popular among students, creative professionals, and ...
further eroded the Lisa's marketability, as the public perceived that Apple was abandoning it in favor of the Macintosh. Any marketing of the Macintosh clashed with promotion of the Lisa, since Apple had not made the platforms compatible. Macintosh was superficially faster (mainly in terms of UI responsiveness) than Lisa but much more primitive in other key aspects, such as the lack of protected memory (which led to the famous bomb and completely frozen machines for so many years), very small amount of non-upgradable RAM, no ability to use a hard disk (which led to heavy criticism about frequent disk-swapping), no sophisticated file system, a smaller display (with lower resolution), lack of numeric keypad, lack of a built-in screensaver, inability to multitask, lack of parity RAM, lack of expansion slots, lack of a calculator with a paper tape and RPN, more primitive office software, and more. The Macintosh beat the Lisa in terms of having sound support (Lisa had only a beep), having square pixels (which reduced perceived resolution but removed the problem of display artifacts), having a nearly CPU, having more resources placed into marketing (leading to a large increase in the system's price tag), and being coded primarily in assembly. Some features, like protected memory, remained absent from the Macintosh platform for eighteen years, when Mac OS X was released for the desktop. The Lisa was also designed to readily support multiple operating systems, making booting between them intuitive and convenient — something that has taken a very long time to achieve since Lisa, at least as a standard desktop OS feature. The Lisa 2 and its Mac ROM-enabled sibling the
Macintosh XL Macintosh XL is a modified version of the Apple Lisa personal computer made by Apple Computer In the Macintosh XL configuration, the computer shipped with MacWorks XL, a Lisa program that allowed 64 K Macintosh ROM emulation. An identical m ...
are the final two releases in the Lisa line, which was discontinued in April 1985. The Macintosh XL is a hardware and software conversion kit to effectively reboot Lisa into Macintosh mode. In 1986, Apple offered all Lisa and XL owners the opportunity to return their computer, with an additional payment of , in exchange for a Macintosh Plus and
Hard Disk 20 The Macintosh Hard Disk 20 was the first hard drive developed by Apple Computer specifically for use with the Macintosh 512K. Introduced on September 17, 1985, it was part of Apple's long-awaited solution toward completing the Macintosh Office ( ...
. Reportedly, 2,700 working but unsold Lisa computers were buried in a landfill.


Legacy

The
Macintosh The Mac (known as Macintosh until 1999) is a family of personal computers designed and marketed by Apple Inc., Apple Inc. Macs are known for their ease of use and minimalist designs, and are popular among students, creative professionals, and ...
project, led by Steve Jobs, borrowed heavily from Lisa's GUI paradigm and directly took many of its staff, to create Apple's flagship platform of the next several decades. The column-based interface, for instance, utilized by Mac OS X, had originally been developed for Lisa. It had been discarded in favor of the icon view. Apple's culture of
object-oriented programming Object-oriented programming (OOP) is a programming paradigm based on the concept of "objects", which can contain data and code. The data is in the form of fields (often known as attributes or ''properties''), and the code is in the form of ...
on Lisa contributed to the 1988 conception of
Pink Pink is the color of a namesake flower that is a pale tint of red. It was first used as a color name in the late 17th century. According to surveys in Europe and the United States, pink is the color most often associated with charm, politeness, ...
, the first attempt to rearchitect the operating system of Macintosh.


See also

*
Macintosh 128K The Apple Macintosh—later rebranded as the Macintosh 128K—is the original Apple Macintosh personal computer. It played a pivotal role in establishing desktop publishing as a general office function. The motherboard, a CRT monitor, and a fl ...
* People: ** Bill Atkinson ** Rich Page ** Brad Silverberg * Technology: **
History of the graphical user interface The history of the graphical user interface, understood as the use of graphic icon (computing), icons and a pointing device to control a computer, covers a five-decade span of incremental refinements, built on some constant core principles. Se ...
** Cut, copy, and paste ** Xerox Star ** Visi On ** Apple ProFile *
GEMDOS GEM (for Graphics Environment Manager) is an operating environment released by Digital Research (DRI) in 1985 for use with the DOS operating system on Intel 8088 and Motorola 68000 microprocessors. GEM is known primarily as the graphical user ...
(adaptation for Lisa 2/5)


References


External links

*
Using Apple' Lisa for Real Work




* * {{Apple hardware Computer-related introductions in 1983 Apple Inc. hardware Apple computers Products introduced in 1983 Pascal (programming language) software 68k-based computers 32-bit computers