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Headset (audio)
Headsets connect over a telephone or to a computer, allowing the user to speak and listen while keeping both hands free. They are commonly used in customer service and technical support centers, where employees can converse with customers while typing information into a computer. Also common among computer gamers are headsets, which will let them talk with each other and hear others, as well as use their keyboards and mice to play the game. Types Telephone headsets generally use loudspeakers with a narrower frequency range than those also used for entertainment. Stereo computer headsets, on the other hand, use 32-ohm speakers with a broader frequency range. Mono and stereo Headsets are available in single-earpiece and double-earpiece designs. Double-earpiece headsets may support stereo sound or use the same monaural audio channel for both ears. Single-earpiece headsets free up one ear, allowing better awareness of surroundings. Telephone headsets are monaural, even for do ...
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Plantronics Headset
Plantronics, Inc. is an American electronics company — branded Poly to reflect its dual Plantronics and Polycom heritage — producing audio communications equipment for business and consumers. Its products support unified communications, mobile use, gaming and music. Plantronics is headquartered in Santa Cruz, California, and most of its products are produced in China and Mexico. On March 18, 2019, Plantronics announced that it would change its name to Poly following its acquisition of Polycom, although it continues to trade on the New York Stock Exchange as Plantronics, Inc. (POLY; listed as PLT until May 24, 2021). On March 28, 2022, HP Inc. announced its intent to acquire Poly for $1.7 billion in cash as it looks to bolster its hybrid work offerings, such as headsets and videoconferencing hardware. Including debt, the deal valued at $3.3 billion and closed in August 2022. History In the early 1960s, airline headsets were so large and cumbersome that many pilots had swi ...
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Handset
A handset is a component of a telephone that a user holds to the ear and mouth to receive audio through the receiver and speak to the remote party using the built-in transmitter. In earlier telephones, the transmitter was mounted directly on the telephone itself, which was attached to a wall at a convenient height or placed on a desk or table. Until the advent of the cordless telephone, the handset was usually wired to the base unit, typically by a flexible tinsel wire. The handset of a cordless telephone contains a radio transceiver which relays communication via a base station that is wired to the telephone line. A mobile phone does not require a base station and communicates directly with a cell site in designated frequency bands. Handset symbol A graphic symbol that designates a handset is used on cordless and mobile phones to specify placing or ending a telephone call. Usually a button with green upright (off-hook) handset icon is used for starting a call, and a ...
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Digital Signal (signal Processing)
In the context of digital signal processing (DSP), a digital signal is a discrete time, quantized amplitude signal. In other words, it is a sampled signal consisting of samples that take on values from a discrete set (a countable set that can be mapped one-to-one to a subset of integers). If that discrete set is finite, the discrete values can be represented with digital words of a finite width. Most commonly, these discrete values are represented as fixed-point words (either proportional to the waveform values or companded) or floating-point words. The process of analog-to-digital conversion produces a digital signal. The conversion process can be thought of as occurring in two steps: # sampling, which produces a continuous-valued discrete-time signal, and # quantization, which replaces each sample value with an approximation selected from a given discrete set (for example, by truncating or rounding). It can be shown that an analog signal can be reconstructed a ...
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Soundcard
A sound card (also known as an audio card) is an internal expansion card that provides input and output of audio signals to and from a computer under the control of computer programs. The term ''sound card'' is also applied to external audio interfaces used for professional audio applications. Sound functionality can also be integrated onto the motherboard, using components similar to those found on plug-in cards. The integrated sound system is often still referred to as a ''sound card''. Sound processing hardware is also present on modern video cards with HDMI to output sound along with the video using that connector; previously they used a S/PDIF connection to the motherboard or sound card. Typical uses of sound cards or sound card functionality include providing the audio component for multimedia applications such as music composition, editing video or audio, presentation, education and entertainment (games) and video projection. Sound cards are also used for computer-bas ...
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Sound BlasterX H5 Gaming Headset
In physics, sound is a vibration that propagates as an acoustic wave, through a transmission medium such as a gas, liquid or solid. In human physiology and psychology, sound is the ''reception'' of such waves and their ''perception'' by the brain. Only acoustic waves that have frequency, frequencies lying between about 20 Hz and 20 kHz, the audio frequency range, elicit an auditory percept in humans. In air at atmospheric pressure, these represent sound waves with wavelengths of to . Sound waves above 20 kHz are known as ultrasound and are not audible to humans. Sound waves below 20 Hz are known as infrasound. Different animal species have varying hearing ranges. Acoustics Acoustics is the interdisciplinary science that deals with the study of mechanical waves in gasses, liquids, and solids including vibration, sound, ultrasound, and infrasound. A scientist who works in the field of acoustics is an ''acoustician'', while someone working in the field of a ...
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Wireless Headsets
Headsets connect over a telephone or to a computer, allowing the user to speak and listen while keeping both hands free. They are commonly used in customer service and technical support centers, where employees can converse with customers while typing information into a computer. Also common among computer gamers are headsets, which will let them talk with each other and hear others, as well as use their keyboards and mice to play the game. Types Telephone headsets generally use loudspeakers with a narrower frequency range than those also used for entertainment. Stereo computer headsets, on the other hand, use 32-ohm speakers with a broader frequency range. Mono and stereo Headsets are available in single-earpiece and double-earpiece designs. Double-earpiece headsets may support stereo sound or use the same monaural audio channel for both ears. Single-earpiece headsets free up one ear, allowing better awareness of surroundings. Telephone headsets are monaural, even for ...
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Accutone QD Cable
Accutone Technologies Limited is a manufacturer and marketer of telephone headsets for call centers, and premium-grade consumer audio headphones for smartphones and music-playing devices. A UK brand with headquarters in Spain, Mexico, Hong Kong, and manufacturing facilities in China, Accutone also builds ODM headsets for UK telecom companies, as well as telco in S.America and US. Its mother company started out manufacturing loudspeakers in 1969, Accutone has been in the field of electro-acoustics for more than 45 years. Aside from being one of the big four business headset brand globally, Accutone has begun building a wide range of pro-grade audio headphones for consumers since 2011. Headsets for Call Centers The business unit of Accutone builds headsets for office and call centres, ranging from telephone connection to VoIP connection. They are one of the few brands to supply Unified Communication (UC) Headsets in the market, supporting Microsoft Lync platform. With the expect ...
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AC Adapters
An AC adapter or AC/DC adapter is a type of external power supply, often enclosed in a case similar to an AC plug. Other common names include wall wart, power brick, wall charger, and power adapter. Adapters for battery-powered equipment may be described as chargers or rechargers (see also battery charger). AC adapters are used with electrical devices that require power but do not contain internal components to derive the required voltage and power from mains power. The internal circuitry of an external power supply is very similar to the design that would be used for a built-in or internal supply. External power supplies are used both with equipment with no other source of power and with battery-powered equipment, where the supply, when plugged in, can sometimes charge the battery in addition to powering the equipment. Use of an external power supply allows portability of equipment powered either by mains or battery without the added bulk of internal power components, an ...
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Amplifier
An amplifier, electronic amplifier or (informally) amp is an electronic device that can increase the magnitude of a signal (a time-varying voltage or current). It may increase the power significantly, or its main effect may be to boost the voltage or current ( power, voltage or current amplifier). It is a two-port electronic circuit that uses electric power from a power supply to increase the amplitude of a signal applied to its input terminals, producing a greater amplitude signal at its output. The ratio of output to input voltage, current, or power is termed gain (voltage, current, or power gain). An amplifier, by definition has gain greater than unity (if the gain is less than unity, the device is an attenuator). An amplifier can either be a separate piece of equipment or an electrical circuit contained within another device. Amplification is fundamental to modern electronics, and amplifiers are widely used in almost all electronic equipment. Amplifiers can be ca ...
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Electrical Impedance
In electrical engineering, impedance is the opposition to alternating current presented by the combined effect of resistance and reactance in a circuit. Quantitatively, the impedance of a two-terminal circuit element is the ratio of the complex representation of the sinusoidal voltage between its terminals, to the complex representation of the current flowing through it. In general, it depends upon the frequency of the sinusoidal voltage. Impedance extends the concept of resistance to alternating current (AC) circuits, and possesses both magnitude and phase, unlike resistance, which has only magnitude. Impedance can be represented as a complex number, with the same units as resistance, for which the SI unit is the ohm (). Its symbol is usually , and it may be represented by writing its magnitude and phase in the polar form . However, Cartesian complex number representation is often more powerful for circuit analysis purposes. The notion of impedance is useful for ...
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Call Centre
A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or information enquiries from consumers. Outbound call centres are usually operated for sales purposes such as telemarketing, for solicitation of charitable or political donations, debt collection, market research, emergency notifications, and urgent/critical needs blood banks. A contact centre is a further extension to call centres telephony based capabilities, administers centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and email. A call center was previously seen to be an open workspace for call center agents, with workstations that include a computer ...
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