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Charter Mark
The Customer Service Excellence, (previously the "Charter Mark") is an accreditation for organisations, intended to indicate an independent validation of achievement. History The Charter Mark was an award demonstrating the achievement of ''national standard for excellence in customer service'' in United Kingdom public sector organisations. Introduced in 1991, it was replaced in 2008 by Customer Service Excellence standard, with the last issued Charter Marks expiring in 2011. The Charter Mark was one of the consequences of a political initiative, the Citizen's Charter, by Prime Minister John Major in 1991, to improve customer service and performance in the public sector. In 2005, the system was reviewed, and it was recommended the scheme be replaced. Accordingly, the Customer Service Excellence standard was launched, and a phased transfer was initiated. Applications for Charter Marks were officially closed on 30 June 2008, with the official final validity date becoming 30 June 2011. ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Accreditation
Accreditation is the independent, third-party evaluation of a conformity assessment body (such as certification body, inspection body or laboratory) against recognised standards, conveying formal demonstration of its impartiality and competence to carry out specific conformity assessment tasks (such as certification, inspection and testing). Accreditation bodies are established in many economies with the primary purpose of ensuring that conformity assessment bodies are subject to oversight by an authoritative body. Accreditation bodies, that have been peer evaluated as competent, sign regional and international arrangements to demonstrate their competence. These accreditation bodies then assess and accredit conformity assessment bodies to the relevant standards. An authoritative body that performs accreditation is called an 'accreditation body'. The International Accreditation Forum (IAF) and International Laboratory Accreditation Cooperation (ILAC) provide international recogni ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
United Kingdom
The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the European mainland, continental mainland. It comprises England, Scotland, Wales and Northern Ireland. The United Kingdom includes the island of Great Britain, the north-eastern part of the island of Ireland, and many List of islands of the United Kingdom, smaller islands within the British Isles. Northern Ireland shares Republic of Ireland–United Kingdom border, a land border with the Republic of Ireland; otherwise, the United Kingdom is surrounded by the Atlantic Ocean, the North Sea, the English Channel, the Celtic Sea and the Irish Sea. The total area of the United Kingdom is , with an estimated 2020 population of more than 67 million people. The United Kingdom has evolved from a series of annexations, unions and separations of constituent countries over several hundred years. The Treaty of Union between ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Public Sector
The public sector, also called the state sector, is the part of the economy composed of both public services and public enterprises. Public sectors include the public goods and governmental services such as the military, law enforcement, infrastructure, public transit, public education, along with health care and those working for the government itself, such as elected officials. The public sector might provide services that a non-payer cannot be excluded from (such as street lighting), services which benefit all of society rather than just the individual who uses the service. Public enterprises, or state-owned enterprises, are self-financing commercial enterprises that are under public ownership which provide various private goods and services for sale and usually operate on a commercial basis. Organizations that are not part of the public sector are either part of the private sector or voluntary sector. The private sector is composed of the economic sectors that are int ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Citizen's Charter
The Citizen's Charter was a British political initiative launched by the then prime minister, John Major, on 22 July 1991, less than a year into his premiership. Aims It aimed to improve public services in the UK by: *Making administration accountable and more user-focused. *Ensuring transparency and the right to information in an open and easy to understand manner. *Taking measures to improve performance in the civil service. *Adopting a stakeholder approach. All public services, from hospitals to prison services, local government offices to fire services, would have to publish clear targets for levels of service. NHS patients would have guaranteed time limits for all consultations, and there were individual Charters for schools, housing tenants and motorists. Those bodies that were meeting their defined standards were granted a "Charter Mark". The charter ensures the following:- :1) quality by improving services :2) choices for the user :3) standards specifying what to exp ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Prime Minister
A prime minister, premier or chief of cabinet is the head of the cabinet and the leader of the ministers in the executive branch of government, often in a parliamentary or semi-presidential system. Under those systems, a prime minister is not the head of state, but rather the head of government, serving under either a monarch in a democratic constitutional monarchy or under a president in a republican form of government. In parliamentary systems fashioned after the Westminster system, the prime minister is the presiding and actual head of government and head/owner of the executive power. In such systems, the head of state or their official representative (e.g., monarch, president, governor-general) usually holds a largely ceremonial position, although often with reserve powers. Under some presidential systems, such as South Korea and Peru, the prime minister is the leader or most senior member of the cabinet, not the head of government. In many systems, the prim ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
John Major
Sir John Major (born 29 March 1943) is a British former politician who served as Prime Minister of the United Kingdom and Leader of the Conservative Party from 1990 to 1997, and as Member of Parliament (MP) for Huntingdon, formerly Huntingdonshire, from 1979 to 2001. Prior to becoming prime minister, he served as Foreign Secretary and Chancellor of the Exchequer in the third Thatcher government. Having left school a day before turning sixteen, Major was elected to Lambeth London Borough Council in 1968, and a decade later to parliament, where he held several junior government positions, including Parliamentary Private Secretary and assistant whip. Following Margaret Thatcher's resignation in 1990, Major stood in the 1990 Conservative Party leadership election to replace her and emerged victorious, becoming prime minister. Two years into his premiership, Major went on to lead the Conservative Party to a fourth consecutive electoral victory, winning more than 14 mil ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Fenland District Council , Canada
{{disambig, geo ...
Fenland may mean: * Fenland, or the Fens, an area of low-lying land in eastern England ** Fenland District, a local authority district in Isle of Ely, Cambridgeshire, England, forming part of the Fens ** Fenland Airfield, an airfield near Spalding, Lincolnshire, England, in the Fens * Fenland or fen, a wetland habitat, composed tall grasses and sedges growing in shallow water * ''Fenlands'' (film), a 1945 British film directed by Ken Annakin * The Fenland Trail, a trail near the town of Banff, Alberta Banff is a town within Banff National Park in Alberta, Canada. It is located in Alberta's Rockies along the Trans-Canada Highway, approximately west of Calgary and east of Lake Louise. At above Banff is the community with the second highe ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Artsmark
Artsmark is the creative quality standard for schools and education settings, awarded by Arts Council England Arts Council England is an arm's length non-departmental public body of the Department for Digital, Culture, Media and Sport. It is also a registered charity. It was formed in 1994 when the Arts Council of Great Britain was divided into three s .... The Artsmark award provides a clear framework for teachers and education professionals to plan, develop and evaluate their arts and cultural provision. Types of awards Artsmark is awarded at three levels: * Gold * Silver * Platinum References External links Artsmark websiteArts Council England Education in England Educational awards in the United Kingdom Arts awards in the United Kingdom Awards given to schools {{UK-edu-stub ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Sportsmark
Sportsmark is Sport England's accreditation scheme for secondary schools. The scheme recognises a school's out of hours sports provision. Sportsmark awards are given to secondary schools for provision for sport and physical education. They are currently being reviewed along with Activemark awards with plans for a new sports partnership mark. When the policies were introduced there was little other investment into school sport. In England, if a school or college is given sportsmark accreditation, it is then entered for specialist status. References See also * Sport in England *[...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Quality
Quality may refer to: Concepts *Quality (business), the ''non-inferiority'' or ''superiority'' of something *Quality (philosophy), an attribute or a property *Quality (physics), in response theory * Energy quality, used in various science disciplines * Logical quality, philosophical categorization of statements *Service quality, comparison of expectations with performance in a service * Vapor quality, in thermodynamics, the ratio of mass of vapor to that of vapor and liquid *Data quality, refers to the condition of a set of values of qualitative or quantitative variables Practices *Quality assurance (QA) *Quality control (QC) Places *Quality, Kentucky, an unincorporated community Brands and enterprises *Quality Comics, an American comic book publisher between 1939 and 1956 *Quality Communications, a comic book publisher started in 1982 *Quality Records, a Canadian entertainment company Music * ''Quality'' (CDQ album), 2016 * ''Quality'' (Talib Kweli album), 2002 *"Quality", a s ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
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