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Enterprise software, also known as enterprise application software (EAS), is
computer software Software is a set of computer programs and associated documentation and data. This is in contrast to hardware, from which the system is built and which actually performs the work. At the lowest programming level, executable code consists ...
used to satisfy the needs of an organization rather than individual users. Such organizations include businesses, schools, interest-based user groups, clubs, charities, and governments. Enterprise software is an integral part of a (computer-based) information system; a collection of such software is called an enterprise system. These systems handle a number of operations in an organization to enhance the business and management reporting tasks. The systems must process the information at a relatively high speed and can be deployed across a variety of networks. Services provided by enterprise software are typically business-oriented tools. As enterprises have similar departments and systems in common, enterprise software is often available as a suite of customizable programs. Generally, the complexity of these tools requires specialist capabilities and specific knowledge. Enterprise computing is the information technology (IT) tool that businesses use for efficient production operations and back-office support. These IT tools cover database management, customer relationship management, supply chain management, business process management and so on.


Definitions

Enterprise software is a collection of computer programs that have common business applications, tools for modeling how the entire organization works, and development tools for building applications unique to the organization. The software is intended to solve an enterprise-wide problem, rather than a departmental problem. Enterprise-level software aims to improve the enterprise's productivity and efficiency by providing
business logic In computer software, business logic or domain logic is the part of the program that encodes the real-world business rules that determine how data can be created, stored, and changed. It is contrasted with the remainder of the software that might ...
support functionality. According to Martin Fowler, "Enterprise applications are about the display, manipulation, and storage of large amounts of often complex data and the support or automation of
business processes A business process, business method or business function is a collection of related, structured activities or tasks by people or equipment in which a specific sequence produces a service or product (serves a particular business goal) for a parti ...
with that data." Although there is no single, widely accepted list of enterprise software characteristics, they generally include performance,
scalability Scalability is the property of a system to handle a growing amount of work by adding resources to the system. In an economic context, a scalable business model implies that a company can increase sales given increased resources. For example, a ...
, and
robustness Robustness is the property of being strong and healthy in constitution. When it is transposed into a system, it refers to the ability of tolerating perturbations that might affect the system’s functional body. In the same line ''robustness'' ca ...
. Furthermore, enterprise software typically has interfaces to othe
enterprise software
(for example LDAP to directory services) and is centrally managed (a single admin page, for example). Enterprise
application software Application may refer to: Mathematics and computing * Application software, computer software designed to help the user to perform specific tasks ** Application layer, an abstraction layer that specifies protocols and interface methods used in a ...
performs business functions such as order processing, procurement, production scheduling, customer information management, energy management, and accounting. It is typically hosted on servers and provides simultaneous services to many users, typically over a computer network. This is in contrast to a single-user application that is executed on a user's personal computer and serves only one user at a time.


Enterprise system

Enterprise systems (ES) are large-scale enterprise software packages that support business processes, information flows, reporting, and data analytics in complex organizations. While ES are generally packaged enterprise application software (PEAS) systems they can also be bespoke, custom-developed systems created to support a specific organization's needs. Types of enterprise systems include: * enterprise resources planning (ERP) systems, *
enterprise planning systems An enterprise planning system covers the methods of planning for the internal and external factors that affect an enterprise. These factors generally fall under PESTLE. PESTLE refers to political, economic, social, technological, legal and environm ...
, and *
customer relationship management Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. CRM systems compile data from a r ...
software. Although data warehousing or
business intelligence Business intelligence (BI) comprises the strategies and technologies used by enterprises for the data analysis and management of business information. Common functions of business intelligence technologies include reporting, online analytical pr ...
systems are enterprise-wide packaged application software often sold by ES vendors, since they do not directly support execution of business processes, they are often excluded from the term. Enterprise systems are built on software platforms, such as SAP's
NetWeaver SAP NetWeaver is a software stack for many of SAP SE's applications. The SAP NetWeaver Application Server, sometimes referred to as WebAS, is the runtime environment for the SAP applications and all of the mySAP Business Suite runs on SAP WebAS: ...
and Oracle's
Fusion Fusion, or synthesis, is the process of combining two or more distinct entities into a new whole. Fusion may also refer to: Science and technology Physics *Nuclear fusion, multiple atomic nuclei combining to form one or more different atomic nucl ...
, and databases. From a hardware perspective, enterprise systems are the servers, storage and associated software that large businesses use as the foundation for their IT infrastructure. These systems are designed to manage large volumes of critical data and thus are typically designed to provide high levels of transaction performance and data security.


Types

Enterprise software can be categorized by business function. Each type of enterprise application can be considered a "system" due to the integration with a firm's business processes. Categories of enterprise software may overlap due to this systemic interpretation. For example, IBM's Business Intelligence platform (
Cognos Cognos Incorporated was an Ottawa, Ontario-based company making business intelligence (BI) and performance management (PM) software. Founded in 1969, at its peak Cognos employed almost 3,500 people and served more than 23,000 customers in ov ...
), integrates with a predictive analytics platform (SPSS) and can obtain records from its database packages (Infosphere, DB2). Blurred lines between package functions make delimitation difficult, and larger software companies define these somewhat arbitrary categories in many ways. Nevertheless, certain industry-standard product categories have emerged, and these are shown below: *
Business Intelligence Business intelligence (BI) comprises the strategies and technologies used by enterprises for the data analysis and management of business information. Common functions of business intelligence technologies include reporting, online analytical pr ...
(BI) *
Business Process Management Business process management (BPM) is the discipline in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. Any combination of methods used to manage a company's business pr ...
(BPM) *
Content Management System A content management system (CMS) is computer software used to manage the creation and modification of digital content (content management).''Managing Enterprise Content: A Unified Content Strategy''. Ann Rockley, Pamela Kostur, Steve Manning. New ...
(CMS) *
Customer Relationship Management Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. CRM systems compile data from a r ...
(CRM) * DataBase Management System (DBMS) - such as
Master Data Management Master data management (MDM) is a technology-enabled discipline in which business and information technology work together to ensure the uniformity, accuracy, stewardship, semantic consistency and accountability of the enterprise's official shared ...
(MDM) and Data Warehousing (DW, DWH or EDW) * Enterprise Resource Planning (ERP) - which is a broad category covering Accounting, Human Resource, Corporate performance and governance, Customer Services, Sales, Procurement, Production, and Distribution * Enterprise Asset Management (EAM) *
Human Resource Management Humans (''Homo sapiens'') are the most abundant and widespread species of primate, characterized by bipedalism and exceptional cognitive skills due to a large and complex brain. This has enabled the development of advanced tools, culture, ...
(HRM) * Knowledge Management (KM) *
Low-code Development Platforms A low-code development platform (LCDP) provides a development environment used to create application software through a graphical user interface. A low-coded platform may produce entirely operational applications, or require additional coding for s ...
(LCDP) * Product Data Management (PDM) *
Product Information Management Product information management (PIM) is the process of managing all the information required to market and sell products through distribution channels. This product data is created by an internal organization to support a multichannel marketing st ...
(PIM) * Product Lifecycle Management (PLM) * Supply Chain Management (SCM) *
Software Configuration Management In software engineering, software configuration management (SCM or S/W CM) is the task of tracking and controlling changes in the software, part of the larger cross-disciplinary field of configuration management. SCM practices include revisio ...
(SCM) - such as
Version Control System In software engineering, version control (also known as revision control, source control, or source code management) is a class of systems responsible for managing changes to computer programs, documents, large web sites, or other collections ...
(VCS) * Networking and Information Security ** Intrusion Detection Prevention (IDS) - and by extension
Intrusion Prevention System An intrusion detection system (IDS; also intrusion prevention system or IPS) is a device or software application that monitors a network or systems for malicious activity or policy violations. Any intrusion activity or violation is typically rep ...
(IPS) **
Software Defined Networking Software-defined networking (SDN) technology is an approach to network management that enables dynamic, programmatically efficient network configuration in order to improve network performance and monitoring, making it more like cloud computing ...
(SDN) - including SD-WAN ** Security Information Event Management (SIEM) - which can combine
Security Information Management Security information management (SIM) is an information security industry term for the collection of data such as log files into a central repository for trend analysis. Overview SIM products generally are software agents running on the computer s ...
(SIM) and Security Event Management (SEM) * Others types of software which do not fit into well-known standard categories, including
backup software Backup software are computer programs used to perform a backup; they create supplementary exact copies of files, databases or entire computers. These programs may later use the supplementary copies to restore the original contents in the event of d ...
, Billing Management, Accounting software


See also

* Application Release Automation Software *
Application software Application may refer to: Mathematics and computing * Application software, computer software designed to help the user to perform specific tasks ** Application layer, an abstraction layer that specifies protocols and interface methods used in a ...
* Business informatics *
Business software Business software (or a business application) is any software or set of computer programs used by business users to perform various business functions. These business applications are used to increase productivity, measure productivity, and perf ...
* Enterprise architecture *
Enterprise forms automation Enterprise forms automation is a company-wide computer system or set of systems for managing, distributing, completing, and processing paper-based forms, applications, surveys, contracts, and other documents. It plays a vital role in the concept ...
* Enterprise planning system *
Global Information Network Architecture Global Information Network Architecture (GINA) is a software framework that bridges the symbolic and the connectionist representations of the world through executable conceptual models. Declarative contextual, causal, behavioral, and adaptive model ...
*
IBM Smarter Computing Smarter Planet is a corporate initiative of the information technology company IBM. The initiative was formed to encourage the ideas of business, government, and civil society leaders worldwide towards their path of achieving economic growth, ...
* Identity management * Identity management system *
Information technology management Information technology management or IT management is the discipline whereby all of the information technology resources of a firm are managed in accordance with its needs and priorities. Managing the responsibility within a company entails many ...
* Integrated business planning * Management information system *
Operational risk management Operational risk management (ORM) is defined as a continual recurring process that includes risk assessment, risk decision making, and the implementation of risk controls, resulting in the acceptance, mitigation, or avoidance of risk. ORM is the ...
* Retail software * Server (computing) * Strategic information system


References

{{DEFAULTSORT:Enterprise software Business software Enterprise architecture