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Content analysis is the study of
document A document is a written, drawn, presented, or memorialized representation of thought, often the manifestation of non-fictional, as well as fictional, content. The word originates from the Latin ''Documentum'', which denotes a "teaching" o ...
s and communication artifacts, which might be texts of various formats, pictures, audio or video. Social scientists use content analysis to examine patterns in communication in a replicable and systematic manner. One of the key advantages of using content analysis to analyse social phenomena is its non-invasive nature, in contrast to simulating social experiences or collecting survey answers. Practices and philosophies of content analysis vary between academic disciplines. They all involve systematic reading or observation of texts or artifacts which are assigned labels (sometimes called codes) to indicate the presence of interesting,
meaningful Semantics (from grc, σημαντικός ''sēmantikós'', "significant") is the study of reference, meaning, or truth. The term can be used to refer to subfields of several distinct disciplines, including philosophy, linguistics and c ...
pieces of content. By systematically labeling the content of a set of texts, researchers can analyse patterns of content
quantitatively Quantitative research is a research strategy that focuses on quantifying the collection and analysis of data. It is formed from a deductive approach where emphasis is placed on the testing of theory, shaped by empiricist and positivist philosop ...
using
statistical methods Statistics (from German: ''Statistik'', "description of a state, a country") is the discipline that concerns the collection, organization, analysis, interpretation, and presentation of data. In applying statistics to a scientific, industria ...
, or use qualitative methods to analyse meanings of content within texts. Computers are increasingly used in content analysis to automate the labeling (or coding) of documents. Simple computational techniques can provide descriptive data such as word frequencies and document lengths.
Machine learning Machine learning (ML) is a field of inquiry devoted to understanding and building methods that 'learn', that is, methods that leverage data to improve performance on some set of tasks. It is seen as a part of artificial intelligence. Machine ...
classifiers can greatly increase the number of texts that can be labeled, but the scientific utility of doing so is a matter of debate. Further, numerous computer-aided text analysis (CATA) computer programs are available that analyze text for pre-determined linguistic, semantic, and psychological characteristics.


Goals

Content analysis is best understood as a broad family of techniques. Effective researchers choose techniques that best help them answer their substantive questions. That said, according to
Klaus Krippendorff Klaus Krippendorff (1932–2022) was a communication scholar, social science methodologist, and cyberneticist. and was the Gregory Bateson professor for Cybernetics, Language, and Culture at the University of Pennsylvania's Annenberg School f ...
, six questions must be addressed in every content analysis: #Which data are analyzed? #How are the data defined? #From what population are data drawn? #What is the relevant context? #What are the boundaries of the analysis? #What is to be measured? The simplest and most objective form of content analysis considers unambiguous characteristics of the text such as word frequencies, the page area taken by a newspaper column, or the duration of a
radio Radio is the technology of signaling and communicating using radio waves. Radio waves are electromagnetic waves of frequency between 30  hertz (Hz) and 300  gigahertz (GHz). They are generated by an electronic device called a tr ...
or
television Television, sometimes shortened to TV, is a telecommunication medium for transmitting moving images and sound. The term can refer to a television set, or the medium of television transmission. Television is a mass medium for advertising, ...
program. Analysis of simple word frequencies is limited because the meaning of a word depends on surrounding text.
Key Word In Context Key Word In Context (KWIC) is the most common format for concordance lines. The term KWIC was first coined by Hans Peter Luhn. The system was based on a concept called ''keyword in titles'' which was first proposed for Manchester libraries in 186 ...
(KWIC) routines address this by placing words in their textual context. This helps resolve ambiguities such as those introduced by
synonym A synonym is a word, morpheme, or phrase that means exactly or nearly the same as another word, morpheme, or phrase in a given language. For example, in the English language, the words ''begin'', ''start'', ''commence'', and ''initiate'' are al ...
s and
homonym In linguistics, homonyms are words which are homographs (words that share the same spelling, regardless of pronunciation), or homophones ( equivocal words, that share the same pronunciation, regardless of spelling), or both. Using this definitio ...
s. A further step in analysis is the distinction between dictionary-based (quantitative) approaches and qualitative approaches. Dictionary-based approaches set up a list of categories derived from the frequency list of words and control the distribution of words and their respective categories over the texts. While methods in quantitative content analysis in this way transform observations of found categories into quantitative statistical data, the qualitative content analysis focuses more on the intentionality and its implications. There are strong parallels between qualitative content analysis and
thematic analysis Thematic analysis is one of the most common forms of analysis within qualitative research. It emphasizes identifying, analysing and interpreting patterns of meaning (or "themes") within qualitative data. Thematic analysis is often understood as a ...
.


Qualitative and quantitative content analysis

Quantitative content analysis highlights frequency counts and objective analysis of these coded frequencies. Additionally, quantitative content analysis begins with a framed hypothesis with coding decided on before the analysis begins. These coding categories are strictly relevant to the researcher's hypothesis. Quantitative analysis also takes a deductive approach. Examples of content-analytical variables and constructs can be found, for example, in the open-access databas
DOCA
This database compiles, systematizes, and evaluates relevant content-analytical variables of communication and political science research areas and topics. Siegfried Kracauer provides a critique of quantitative analysis, asserting that it oversimplifies complex communications in order to be more reliable. On the other hand, qualitative analysis deals with the intricacies of latent interpretations, whereas quantitative has a focus on manifest meanings. He also acknowledges an "overlap" of qualitative and quantitative content analysis. Patterns are looked at more closely in qualitative analysis, and based on the latent meanings that the researcher may find, the course of the research could be changed. It is inductive and begins with open research questions, as opposed to a hypothesis.


Codebooks

The data collection instrument used in content analysis is the codebook or coding scheme. In qualitative content analysis the codebook is constructed and improved ''during'' coding, while in quantitative content analysis the codebook needs to be developed and pretested for reliability and validity ''before'' coding. The codebook includes detailed instructions for human coders plus clear definitions of the respective concepts or variables to be coded plus the assigned values. According to current standards of good scientific practice, each content analysis study should provide their codebook in the appendix or as supplementary material so that
reproducibility Reproducibility, also known as replicability and repeatability, is a major principle underpinning the scientific method. For the findings of a study to be reproducible means that results obtained by an experiment or an observational study or in ...
of the study is ensured. On th
Open Science Framework
(OSF) server of the
Center for Open Science The Center for Open Science is a non-profit technology organization based in Charlottesville, Virginia with a mission to "increase the openness, integrity, and reproducibility of scientific research." Brian Nosek and Jeffrey Spies founded the o ...
a lot of codebooks of content analysis studies are freely available via search for “codebook”. Furthermore, the ''Database of Variables for Content Analysis'' (DOCA) provides an open access archive of pretested variables and established codebooks for content analyses. Measures from the archive can be adopted in future studies to ensure the use of high-quality and comparable instruments. DOCA covers, among others, measures for the content analysis of fictional media and entertainment (e.g., measures for sexualization in video games), of user-generated media content (e.g., measures for online hate speech), and of news media and journalism (e.g., measures for stock photo use in press reporting on child sexual abuse, and measures of personalization in election campaign coverage).


Computational tools

With the rise of common computing facilities like PCs, computer-based methods of analysis are growing in popularity. Answers to open ended questions, newspaper articles, political party manifestos, medical records or systematic observations in experiments can all be subject to systematic analysis of textual data. By having contents of communication available in form of machine readable texts, the input is analyzed for frequencies and coded into categories for building up inferences. Computer-assisted analysis can help with large, electronic data sets by cutting out time and eliminating the need for multiple human coders to establish inter-coder reliability. However, human coders can still be employed for content analysis, as they are often more able to pick out nuanced and latent meanings in text. A study found that human coders were able to evaluate a broader range and make inferences based on latent meanings.


Reliability and Validity

Robert Weber notes: "To make valid inferences from the text, it is important that the classification procedure be reliable in the sense of being consistent: Different people should code the same text in the same way". The validity, inter-coder reliability and intra-coder reliability are subject to intense methodological research efforts over long years. Neuendorf suggests that when human coders are used in content analysis at least two independent coders should be used. Reliability of human coding is often measured using a statistical measure of ''inter-coder reliability'' or "the amount of agreement or correspondence among two or more coders". Lacy and Riffe identify the measurement of inter-coder reliability as a strength of quantitative content analysis, arguing that, if content analysts do not measure inter-coder reliability, their data are no more reliable than the subjective impressions of a single reader. According to today’s reporting standards, quantitative content analyses should be published with complete codebooks and for all variables or measures in the codebook the appropriate inter-coder or
inter-rater reliability In statistics, inter-rater reliability (also called by various similar names, such as inter-rater agreement, inter-rater concordance, inter-observer reliability, inter-coder reliability, and so on) is the degree of agreement among independent obse ...
coefficients should be reported based on empirical pre-tests. Furthermore, the validity of all variables or measures in the codebook must be ensured. This can be achieved through the use of established measures that have proven their validity in earlier studies. Also, the
content validity In psychometrics, content validity (also known as logical validity) refers to the extent to which a measure represents all facets of a given construct. For example, a depression scale may lack content validity if it only assesses the affective dim ...
of the measures can be checked by experts from the field who scrutinize and then approve or correct coding instructions, definitions and examples in the codebook.


Kinds of text

There are five types of texts in content analysis: #
written text Writing is a medium of human communication which involves the representation of a language through a system of physically inscribed, mechanically transferred, or digitally represented symbols. Writing systems do not themselves constitute h ...
, such as books and papers # oral text, such as speech and theatrical performance # iconic text, such as drawings, paintings, and icons # audio-visual text, such as TV programs, movies, and videos #
hypertext Hypertext is text displayed on a computer display or other electronic devices with references ( hyperlinks) to other text that the reader can immediately access. Hypertext documents are interconnected by hyperlinks, which are typically ...
s, which are texts found on the Internet


History

Content analysis is research using the categorization and classification of speech, written text, interviews, images, or other forms of communication. In its beginnings, using the first newspapers at the end of the 19th century, analysis was done manually by measuring the number of columns given a subject. The approach can also be traced back to a university student studying patterns in Shakespeare's literature in 1893. Over the years, content analysis has been applied to a variety of scopes.
Hermeneutics Hermeneutics () is the theory and methodology of interpretation, especially the interpretation of biblical texts, wisdom literature, and philosophical texts. Hermeneutics is more than interpretative principles or methods used when immediate ...
and
philology Philology () is the study of language in oral and written historical sources; it is the intersection of textual criticism, literary criticism, history, and linguistics (with especially strong ties to etymology). Philology is also defined as ...
have long used content analysis to interpret sacred and profane texts and, in many cases, to attribute texts'
authorship An author is the writer of a book, article, play, mostly written work. A broader definition of the word "author" states: "''An author is "the person who originated or gave existence to anything" and whose authorship determines responsibility f ...
and authenticity. In recent times, particularly with the advent of
mass communication Mass communication is the process of imparting and exchanging information through mass media to large segments of the population. It is usually understood for relating to various forms of media, as its technologies are used for the dissemination o ...
, content analysis has known an increasing use to deeply analyze and understand media content and media logic. The political scientist
Harold Lasswell Harold Dwight Lasswell (February 13, 1902December 18, 1978) was an American political scientist and communications theorist. He earned his bachelor's degree in philosophy and economics and was a PhD student at the University of Chicago. He was ...
formulated the core questions of content analysis in its early-mid 20th-century mainstream version: "Who says what, to whom, why, to what extent and with what effect?". The strong emphasis for a quantitative approach started up by Lasswell was finally carried out by another "father" of content analysis, Bernard Berelson, who proposed a definition of content analysis which, from this point of view, is emblematic: "a research technique for the objective, systematic and quantitative description of the manifest content of communication". Quantitative content analysis has enjoyed a renewed popularity in recent years thanks to technological advances and fruitful application in of mass communication and personal communication research. Content analysis of textual
big data Though used sometimes loosely partly because of a lack of formal definition, the interpretation that seems to best describe Big data is the one associated with large body of information that we could not comprehend when used only in smaller am ...
produced by
new media New media describes communication technologies that enable or enhance interaction between users as well as interaction between users and content. In the middle of the 1990s, the phrase "new media" became widely used as part of a sales pitch for ...
, particularly
social media Social media are interactive media technologies that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks. While challenges to the definition of ''social me ...
and mobile devices has become popular. These approaches take a simplified view of language that ignores the complexity of semiosis, the process by which meaning is formed out of language. Quantitative content analysts have been criticized for limiting the scope of content analysis to simple counting, and for applying the measurement methodologies of the natural sciences without reflecting critically on their appropriateness to social science. Conversely, qualitative content analysts have been criticized for being insufficiently systematic and too impressionistic. Krippendorff argues that quantitative and qualitative approaches to content analysis tend to overlap, and that there can be no generalisable conclusion as to which approach is superior. Content analysis can also be described as studying
traces Traces may refer to: Literature * ''Traces'' (book), a 1998 short-story collection by Stephen Baxter * ''Traces'' series, a series of novels by Malcolm Rose Music Albums * ''Traces'' (Classics IV album) or the title song (see below), 1969 * ''Tra ...
, which are documents from past times, and artifacts, which are non-linguistic documents. Texts are understood to be produced by communication processes in a broad sense of that phrase—often gaining mean through
abduction Abduction may refer to: Media Film and television * "Abduction" (''The Outer Limits''), a 2001 television episode * " Abduction" (''Death Note'') a Japanese animation television series * " Abductions" (''Totally Spies!''), a 2002 episode of an ...
.


Latent and manifest content

Manifest content is readily understandable at its face value. Its meaning is direct. Latent content is not as overt, and requires interpretation to uncover the meaning or implication.


Uses

Holsti groups fifteen uses of content analysis into three basic categories: * make
inference Inferences are steps in reasoning, moving from premises to logical consequences; etymologically, the word ''wikt:infer, infer'' means to "carry forward". Inference is theoretically traditionally divided into deductive reasoning, deduction and in ...
s about the antecedents of a
communication Communication (from la, communicare, meaning "to share" or "to be in relation with") is usually defined as the transmission of information. The term may also refer to the message communicated through such transmissions or the field of inqui ...
*describe and make inferences about characteristics of a communication *make inferences about the effects of a communication. He also places these uses into the context of the basic communication
paradigm In science and philosophy, a paradigm () is a distinct set of concepts or thought patterns, including theories, research methods, postulates, and standards for what constitute legitimate contributions to a field. Etymology ''Paradigm'' comes f ...
. The following table shows fifteen uses of content analysis in terms of their general purpose, element of the communication paradigm to which they apply, and the general question they are intended to answer. As a counterpoint, there are limits to the scope of use for the procedures that characterize content analysis. In particular, if access to the goal of analysis can be obtained by direct means without material interference, then direct measurement techniques yield better data. Thus, while content analysis attempts to quantifiably describe communications whose features are primarily categorical——limited usually to a nominal or ordinal scale——via selected conceptual units (the unitization) which are assigned values (the categorization) for enumeration while monitoring intercoder reliability, if instead the target quantity manifestly is already directly measurable——typically on an interval or ratio scale——especially a continuous physical quantity, then such targets usually are not listed among those needing the "subjective" selections and formulations of content analysis. For example (from mixed research and clinical application), as medical images communicate diagnostic features to physicians,
neuroimaging Neuroimaging is the use of quantitative (computational) techniques to study the structure and function of the central nervous system, developed as an objective way of scientifically studying the healthy human brain in a non-invasive manner. Incr ...
's
stroke A stroke is a disease, medical condition in which poor cerebral circulation, blood flow to the brain causes cell death. There are two main types of stroke: brain ischemia, ischemic, due to lack of blood flow, and intracranial hemorrhage, hemorr ...
(infarct) volume scale called ASPECTS is unitized as 10 qualitatively delineated (unequal) brain regions in the
middle cerebral artery The middle cerebral artery (MCA) is one of the three major paired cerebral arteries that supply blood to the cerebrum. The MCA arises from the internal carotid artery and continues into the lateral sulcus where it then branches and projects to ma ...
territory, which it categorizes as being at least partly versus not at all infarcted in order to enumerate the latter, with published series often assessing intercoder reliability by
Cohen's kappa Cohen's kappa coefficient (''κ'', lowercase Greek kappa) is a statistic that is used to measure inter-rater reliability (and also intra-rater reliability) for qualitative (categorical) items. It is generally thought to be a more robust measure th ...
. The foregoing italicized operations impose the uncredited form of content analysis onto an estimation of infarct extent, which instead is easily enough and more accurately measured as a volume directly on the images. ("Accuracy ... is the highest form of reliability.") The concomitant clinical assessment, however, by the National Institutes of Health Stroke Scale (NIHSS) or the modified Rankin Scale (mRS), retains the necessary form of content analysis. Recognizing potential limits of content analysis across the contents of language and images alike,
Klaus Krippendorff Klaus Krippendorff (1932–2022) was a communication scholar, social science methodologist, and cyberneticist. and was the Gregory Bateson professor for Cybernetics, Language, and Culture at the University of Pennsylvania's Annenberg School f ...
affirms that "comprehen ion... may ... not conform at all to the process of classification and/or counting by which most content analyses proceed," suggesting that content analysis might materially distort a message.


The development of the initial coding scheme

The process of the initial coding scheme or approach to coding is contingent on the particular content analysis approach selected. Through a directed content analysis, the scholars draft a preliminary coding scheme from pre-existing theory or assumptions. While with the conventional content analysis approach, the initial coding scheme developed from the data.


The conventional process of coding

With either approach above, immersing oneself into the data to obtain an overall picture is recommendable for researchers to conduct. Furthermore, identifying a consistent and clear unit of coding is vital, and researchers' choices range from a single word to several paragraphs, from texts to iconic symbols. Last, constructing the relationships between codes by sorting out them within specific categories or themes.


See also

* Donald Wayne Foster *
Hermeneutics Hermeneutics () is the theory and methodology of interpretation, especially the interpretation of biblical texts, wisdom literature, and philosophical texts. Hermeneutics is more than interpretative principles or methods used when immediate ...
*
Text mining Text mining, also referred to as ''text data mining'', similar to text analytics, is the process of deriving high-quality information from text. It involves "the discovery by computer of new, previously unknown information, by automatically extract ...
* ''
The Polish Peasant in Europe and America ''The Polish Peasant in Europe and America'' is a book by Florian Znaniecki and William I. Thomas, considered to be one of the classics of sociology. The book is a study of Polish immigrants to the United States and their families, based on per ...
'' * Transition words *
Video content analysis Video content analysis or video content analytics (VCA), also known as video analysis or video analytics (VA), is the capability of automatically analyzing video to detect and determine temporal and spatial events. This technical capability is use ...


References


Further reading

* * Budge, Ian (ed.) (2001). ''Mapping Policy Preferences. Estimates for Parties, Electors and Governments 1945-1998''. Oxford, UK: Oxford University Press. . * Krippendorff, Klaus, and Bock, Mary Angela (eds) (2008). ''The Content Analysis Reader.'' Thousand Oaks, CA: Sage. . * Neuendorf, Kimberly A. (2017). ''The Content Analysis Guidebook,'' 2nd ed. Thousand Oaks, CA: Sage. . * Roberts, Carl W. (ed.) (1997). ''Text Analysis for the Social Sciences: Methods for Drawing Inferences from Texts and Transcripts.'' Mahwah, NJ: Lawrence Erlbaum. . * Wimmer, Roger D. and Dominick, Joseph R. (2005). ''Mass Media Research: An Introduction,'' 8th ed. Belmont, CA: Wadsworth. . {{DEFAULTSORT:Content Analysis Quantitative research Qualitative research Hermeneutics