fast food restaurant
A fast-food restaurant, also known as a quick-service restaurant (QSR) within the industry, is a specific type of restaurant that serves fast-food cuisine and has minimal table service. The food served in fast-food restaurants is typically ...
where simple foods and drinks are served by
vending machines
A vending machine is an automated machine that provides items such as snacks, beverages, cigarettes, and lottery tickets to consumers after cash, a credit card, or other forms of payment are inserted into the machine or otherwise made. The fir ...
. The world's first automat,
Quisisana
Quisisana was a German company that introduced the world's first automat restaurant in June 1895 on the grounds of the Berlin Zoological Garden, Germany. The establishment was considered a success, selling 5,400 sandwiches, 9,000 glasses of wine ...
, opened in
Berlin
Berlin ( , ) is the capital and List of cities in Germany by population, largest city of Germany by both area and population. Its 3.7 million inhabitants make it the European Union's List of cities in the European Union by population within ci ...
, Germany in 1895.
By country
Germany
The first automat in the world was the
Quisisana
Quisisana was a German company that introduced the world's first automat restaurant in June 1895 on the grounds of the Berlin Zoological Garden, Germany. The establishment was considered a success, selling 5,400 sandwiches, 9,000 glasses of wine ...
automat, which opened in 1895 in
Berlin
Berlin ( , ) is the capital and List of cities in Germany by population, largest city of Germany by both area and population. Its 3.7 million inhabitants make it the European Union's List of cities in the European Union by population within ci ...
, Germany. A similar restaurant existed in Breslau in 1904.
Japan
In Japan, in addition to regular
vending machines
A vending machine is an automated machine that provides items such as snacks, beverages, cigarettes, and lottery tickets to consumers after cash, a credit card, or other forms of payment are inserted into the machine or otherwise made. The fir ...
which sell prepared food, many restaurants also use food ticket machines ( ja, 食券機, shokkenki), where one purchases a meal ticket from a vending machine, then presents the ticket to a server, who then prepares and serves the meal.
Conveyor belt sushi
, also called rotation sushi, is a type of sushi restaurant common in Japan. In Australasia, it is also known as a sushi train.
Plates serving the sushi are placed on a rotating conveyor belt that winds through the restaurant and moves past eve ...
frikandel
A frikandel (; plural frikandellen) is a traditional snack originating from the historical Low Countries ( Netherlands, Belgium and north of France), a sort of minced-meat sausage,
of which the modern version was developed after World War ...
hamburgers
A hamburger, or simply burger, is a food consisting of fillings—usually a patty of ground meat, typically beef—placed inside a sliced bun or bread roll. Hamburgers are often served with cheese, lettuce, tomato, onion, pickles, bacon, or c ...
and sandwiches from vending machines that are back-loaded from a kitchen.
FEBO
FEBO () is a chain of Dutch walk-up fast food restaurants of the automat type. Founded in 1941 in Amsterdam, Netherlands, FEBO is most notable for this automatic format: a counter is available for purchasing French fries, beverages, and hamburge ...
is the best-known chain of Dutch automats. Some outlets are open 24 hours a day, and are popular with locals, and those leaving clubs and bars late at night. The Dutch concept has been successfully exported overseas.
United States
The first automat in the U.S. was opened June 12, 1902, at 818 Chestnut St. in
Philadelphia
Philadelphia, often called Philly, is the List of municipalities in Pennsylvania#Municipalities, largest city in the Commonwealth (U.S. state), Commonwealth of Pennsylvania, the List of United States cities by population, sixth-largest city i ...
by Horn & Hardart; Horn & Hardart became the most prominent American automat chain. Inspired by Max Sielaff's AUTOMAT Restaurants in
Berlin
Berlin ( , ) is the capital and List of cities in Germany by population, largest city of Germany by both area and population. Its 3.7 million inhabitants make it the European Union's List of cities in the European Union by population within ci ...
, they became among the first 47 restaurants, and the first non-Europeans, to receive patented vending machines from Sielaff's Berlin factory.Automat-Restaurants – AUTOMAT GmbH, 23 Spenerstrasse, Berlin, N.W. :: Trade Catalogs and Pamphlets - OCLC The automat was brought to
New York City
New York, often called New York City or NYC, is the most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the most densely populated major city in the Un ...
in 1912, and gradually became part of
popular culture
Popular culture (also called mass culture or pop culture) is generally recognized by members of a society as a set of practices, beliefs, artistic output (also known as, popular art or mass art) and objects that are dominant or prevalent in a ...
in northern industrial cities.
Originally, the machines in U.S. automats took only nickels. In the original format, a cashier sat in a change booth in the center of the restaurant, behind a wide marble counter with five to eight rounded depressions. The diner would insert the required number of coins in a machine and then lift a window, hinged at the top, and remove the meal, usually wrapped in waxed paper. The machines were replenished from the kitchen behind. All or most New York automats had a cafeteria-style steam table where patrons could slide a tray along rails and choose foods.
The automats were popular with a wide variety of patrons, including
Walter Winchell
Walter Winchell (April 7, 1897 – February 20, 1972) was a syndicated American newspaper gossip columnist and radio news commentator. Originally a vaudeville performer, Winchell began his newspaper career as a Broadway reporter, critic and co ...
,
Irving Berlin
Irving Berlin (born Israel Beilin; yi, ישראל ביילין; May 11, 1888 – September 22, 1989) was a Russian-American composer, songwriter and lyricist. His music forms a large part of the Great American Songbook.
Born in Imperial Russ ...
and other celebrities of the era. The New York automats were popular with unemployed songwriters and actors. Playwright
Neil Simon
Marvin Neil Simon (July 4, 1927 – August 26, 2018) was an American playwright, screenwriter and author. He wrote more than 30 plays and nearly the same number of movie screenplays, mostly film adaptations of his plays. He has received mo ...
called automats "the
Maxim's
Maxim's is a restaurant in Paris, France, located at No. 3 rue Royale in the 8th . It is known for its Art Nouveau interior decor. In the mid 20th century Maxim's was regarded as the most famous restaurant in the world.
History
Early history ...
of the disenfranchised" in a 1987 article.
The format was threatened by the arrival of fast food, served over the counter and with more payment flexibility than traditional automats. By the 1970s, the automats' remaining appeal in their core urban markets was strictly
nostalgic
Nostalgia is a sentimentality for the past, typically for a period or place with happy personal associations. The word ''nostalgia'' is a learned formation of a Greek compound, consisting of (''nóstos''), meaning "homecoming", a Homeric wo ...
. Another contributing factor to their demise was the inflation of the 1970s, increasing
food prices
Food prices refer to the average price level for food across countries, regions and on a global scale. Food prices have an impact on producers and consumers of food.
Price levels depend on the food production process, including food marketing ...
which made the use of coins increasingly inconvenient in a time before bill acceptors commonly appeared on vending equipment.
At one time, there were 40 Horn & Hardart automats in New York City alone. The last one closed in 1991. Horn and Hardart converted most of its New York City locations to Burger King. At the time, the quality of the food was described by some customers as on the decline.
2000s US revivals
In an attempt to bring back automats in
New York City
New York, often called New York City or NYC, is the most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the most densely populated major city in the Un ...
, a company called Bamn! opened a new East Village Dutch-style automat store in 2006, but it closed in 2009. In 2015, another attempt was made, by a San Francisco company called Eatsa, which opened six automated restaurants in California, New York and the District of Columbia, but closed them all by 2019. The company rebranded itself as Brightloom, and continues to sell automation technology to restaurants (which includes software for ordering kiosks, mobile apps, digital signage, etc., to facilitate order pickup).
The
COVID-19 pandemic
The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identi ...
has inspired a new wave of automat revival attempts, to adapt to the disease and the desire for contactless dining. Joe Scutellaro and Bob Baydale opened an Automat Kitchen in Jersey City's Newport Centre shopping mall in early 2021, which uses technology similar to what Brightloom offers, and specializes in fresh food. Another is the Brooklyn Dumpling Shop, which as of 2021 is still planning to open in the East Village, not far from the Bamn! location.
File:Automat, 977 Eighth Avenue, Manhattan (NYPL b13668355-482752).jpg, An automat in
Manhattan
Manhattan (), known regionally as the City, is the most densely populated and geographically smallest of the five boroughs of New York City. The borough is also coextensive with New York County, one of the original counties of the U.S. state ...
, New York City in 1936.
File:Bamn Automat.png, A modern automat in Manhattan's East Village, circa 2007.
File:Horn & Hardart Automat New York City 57th Street.JPG, Automat at 1165 Sixth Avenue, New York City, in the 1930s.
File:Horn & Hardart automat.JPG, A Horn & Hardart postcard explaining how food was served in an automat (c. 1930s).
File:Bamn Automat.jpg, A Bamn! automat, 2006
Rail transport
A form of the automat was used on some passenger trains. The Great Western Railway in the United Kingdom announced plans in December 1945 to introduce automat
buffet car
A buffet car is a passenger car of a train, where food and beverages can be bought at a counter and consumed.Coast Daylight
The ''Coast Daylight'', originally known as the ''Daylight Limited'', was a passenger train on the Southern Pacific Railroad (SP) between Los Angeles and San Francisco, California, via SP's Coast Line. It was advertised as the "most beautiful ...
Amtrak
The National Railroad Passenger Corporation, doing business as Amtrak () , is the national passenger railroad company of the United States. It operates inter-city rail service in 46 of the 48 contiguous U.S. States and nine cities in Canada ...
converted four buffet cars to automats in 1985 for use on the
Auto Train
''Auto Train'' is an scheduled daily train service for passengers and their automobiles operated by Amtrak between Lorton, Virginia (near Washington, D.C.), and Sanford, Florida (near Orlando). ''Auto Train'' is the only motorail service i ...
. The last one in use in the United States was on the short-lived '' Lake Country Limited'' in 2001.
In Switzerland, Bodensee–Toggenburg Bahn introduced automat buffet cars, in 1987.
Automated retail
Automated retail is the category of self-service, standalone kiosks that operate as fully automatic retail stores through the use of software integrations to replace the traditional retail services inside in a traditional retail store. These sta ...
Conveyor belt sushi
, also called rotation sushi, is a type of sushi restaurant common in Japan. In Australasia, it is also known as a sushi train.
Plates serving the sushi are placed on a rotating conveyor belt that winds through the restaurant and moves past eve ...
*
FEBO
FEBO () is a chain of Dutch walk-up fast food restaurants of the automat type. Founded in 1941 in Amsterdam, Netherlands, FEBO is most notable for this automatic format: a counter is available for purchasing French fries, beverages, and hamburge ...
James T. Farrell
James Thomas Farrell (February 27, 1904 – August 22, 1979) was an American novelist, short-story writer and poet.
He is most remembered for the ''Studs Lonigan'' trilogy, which was made into a film in 1960 and a television series in 1979.
B ...
( ''New York'' (magazine), May 14, 1979)
* Horst Prillinger [https://web.archive.org/web/20150406213710/http://homepage.univie.ac.at/horst.prillinger/blog/aardvark/2009/08/quisisana.html Automatenrestaurant Quisisana, Mariahilfer Straße 34 im 7, Vienna, Austria, 1972]
** from Pohanka, Reinhard ''Sinalco-Epoche kenne ich'' ***"The Sinalco Era – Eating, Drinking and Consuming Habits in Post-War Austria"
That Touch of Mink
''That Touch of Mink'' is a 1962 American romantic comedy film directed by Delbert Mann and starring Cary Grant, Doris Day, Gig Young, and Audrey Meadows.
Plot
Cathy Timberlake, an unemployed New York City career woman, goes to the unemploymen ...