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The company Zenoss, Inc. was founded in 2005 and is headquartered in
Austin, Texas Austin ( ) is the List of capitals in the United States, capital city of the U.S. state of Texas. It is the county seat and most populous city of Travis County, Texas, Travis County, with portions extending into Hays County, Texas, Hays and W ...
. The company develops hybrid IT monitoring and analytics software. Zenoss Community Edition was a
free and open-source Free and open-source software (FOSS) is software available under a Software license, license that grants users the right to use, modify, and distribute the software modified or not to everyone free of charge. FOSS is an inclusive umbrella term ...
application, server, and
network management Network management is the process of administering and managing computer networks. Services provided by this discipline include fault analysis, performance management, provisioning of networks and maintaining quality of service. Network managem ...
platform based on the
Zope Zope is a family of free and open-source software, free and open-source World Wide Web, web application servers written in Python (programming language), Python, and their associated online community. Zope stands for "Z Object Publishing Environm ...
application server. It provided a web interface that allowed system administrators to monitor availability, inventory/configuration, performance, and events. Originally called Zenoss Core, it was released under the
GNU General Public License The GNU General Public Licenses (GNU GPL or simply GPL) are a series of widely used free software licenses, or ''copyleft'' licenses, that guarantee end users the freedom to run, study, share, or modify the software. The GPL was the first ...
version 2. Zenoss, Inc. has discontinued Zenoss Community edition on 17 March 2022, closing its community forum on 31 March 2022.


History

Zenoss Community Edition (formerly known as Zenoss Core) was developed by Zenoss Inc., a software technology company specializing in IT monitoring and Artificial Intelligence for IT Operations (AIOps). The company was co-founded and incorporated in November 2005 in
Austin, Texas Austin ( ) is the List of capitals in the United States, capital city of the U.S. state of Texas. It is the county seat and most populous city of Travis County, Texas, Travis County, with portions extending into Hays County, Texas, Hays and W ...
by Bill Karpovich (CEO) and Erik Dahl (CTO), two former employees of USinternetworking (USi). As
TechCrunch TechCrunch is an American global online newspaper focusing on topics regarding high tech, high-tech and Startup company, startup companies. It was founded in June 2005 by Archimedes Ventures, led by partners Michael Arrington and Keith Teare. I ...
notes, "Dahl had started developing some ideas for an open source IT management system in 2002 after he left USi... The first version of Zenoss Core was released in 2006 and the company raised a $4.8 million series A by Boulder Ventures and Intersouth Partners. The commercial product followed in 2007." Later, the company opened a satellite office in
Coventry Coventry ( or rarely ) is a City status in the United Kingdom, cathedral city and metropolitan borough in the West Midlands (county), West Midlands county, in England, on the River Sherbourne. Coventry had been a large settlement for centurie ...
, the United Kingdom to expand its presence in the European technology markets. While Zenoss Community Edition is still maintained by Zenoss Inc., the company switched its focus on other commercial products such as ''Zenoss Cloud'' (SaaS infrastructure for IT environments) and ''Zenoss Service Dynamics'' (IT monitoring software), among others. The company mainly operates in the domain of full-stack monitoring analytics software and AIOps in
North America North America is a continent in the Northern Hemisphere, Northern and Western Hemisphere, Western hemispheres. North America is bordered to the north by the Arctic Ocean, to the east by the Atlantic Ocean, to the southeast by South Ameri ...
,
EMEA Europe, the Middle East and Africa, commonly known by its acronym EMEA among the North American business spheres, is a geographical region used by institutions, governments and global spheres of marketing, media and business when referring to t ...
and other regions. The company changed the name of the product from ''Zenoss Core'' to ''Zenoss Community Edition'' circa 2018 with the new 6.2.1 release. As of 2022, it is both supported by Zenoss Inc. and the Zenoss User Community. Since 2014, Greg Stock has been serving as the company's CEO.


Technology overview

Zenoss combines original programming and several open source projects to integrate data storage and data collection processes with a web-based user interface. Zenoss is built upon the
open-source software Open-source software (OSS) is Software, computer software that is released under a Open-source license, license in which the copyright holder grants users the rights to use, study, change, and Software distribution, distribute the software an ...
technologies such as: *
Zope Zope is a family of free and open-source software, free and open-source World Wide Web, web application servers written in Python (programming language), Python, and their associated online community. Zope stands for "Z Object Publishing Environm ...
Application server: An object-oriented web server written in Python. * Python: Extensible programming language. * Net-SNMP: Monitoring protocol that collects systems status information. *
RRDtool RRDtool (''round-robin database tool'') is a data logging and graphing system for time series data. It aims to handle time series data such as computer network, network bandwidth (computing), bandwidth, temperatures or Load (computing), CPU loa ...
: Graph and log time series data. *
MySQL MySQL () is an Open-source software, open-source relational database management system (RDBMS). Its name is a combination of "My", the name of co-founder Michael Widenius's daughter My, and "SQL", the acronym for Structured Query Language. A rel ...
: A popular open source database. * Twisted: An event-driven networking engine written in Python. *
Lucene Apache Lucene is a free and open-source search engine software library, originally written in Java by Doug Cutting. It is supported by the Apache Software Foundation and is released under the Apache Software License. Lucene is widely used as a ...
: A full text search library written in Java. * OpenTSDB: Time series database (from Zenoss Core 5). *
Docker (software) Docker is a set of platform as a service (PaaS) products that use OS-level virtualization to deliver software in packages called ''containers''. The service has both free and premium tiers. The software that hosts the containers is called Do ...
: Container virtualization (from Zenoss Core 5). *
D3.js D3.js (also known as D3, short for Data-Driven Documents) is a JavaScript library for producing dynamic, interactive data visualizations in web browsers. It makes use of Scalable Vector Graphics (SVG), HTML5, and Cascading Style Sheets (CSS) stan ...
: Interactive graphic Javascript library (from Zenoss Core 5). Zenoss provides the following capabilities: * Monitoring availability of network devices using SNMP, SSH, WMI * Monitoring of network services (
HTTP HTTP (Hypertext Transfer Protocol) is an application layer protocol in the Internet protocol suite model for distributed, collaborative, hypermedia information systems. HTTP is the foundation of data communication for the World Wide Web, wher ...
,
POP3 In computing, the Post Office Protocol (POP) is an application-layer Internet standard protocol used by e-mail clients to retrieve e-mail from a mail server. Today, POP version 3 (POP3) is the most commonly used version. Together with IMAP, i ...
, NNTP,
SNMP Simple Network Management Protocol (SNMP) is an Internet Standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. Devices that typically su ...
,
FTP The File Transfer Protocol (FTP) is a standard communication protocol used for the transfer of computer files from a server to a client on a computer network. FTP is built on a client–server model architecture using separate control and dat ...
) * Monitoring of host resources ( processor, disk usage) on most network operating systems. * Time-series performance monitoring of devices * Extended
Microsoft Windows Windows is a Product lining, product line of Proprietary software, proprietary graphical user interface, graphical operating systems developed and marketed by Microsoft. It is grouped into families and subfamilies that cater to particular sec ...
monitoring via WS-Management and Zenoss open source extensions * Event management tools to annotate system alerts * Automatically discovers network resources and changes in network configuration * Alerting system provides notifications based on rule sets and on-call calendars * Supports
Nagios Nagios is an event monitoring system that offers monitoring and alerting services for servers, switches, applications and services. It alerts users when things go wrong and alerts them a second time when the problem has been resolved. Ethan ...
plug-in format


Platform

Zenoss Inc. lists the following operating systems for Zenoss Core on their download page: Zenoss versions 5.1 support: *
Red Hat Enterprise Linux Red Hat Enterprise Linux (RHEL) is a commercial Linux distribution developed by Red Hat. Red Hat Enterprise Linux is released in server versions for x86-64, Power ISA, ARM64, and IBM Z and a desktop version for x86-64. Fedora Linux and ...
/
CentOS CentOS (, from Community Enterprise Operating System; also known as CentOS Linux) is a discontinued Linux distribution that provided a free and open-source community-supported computing platform, functionally compatible with its upstream (softw ...
(7) *
Centos CentOS (, from Community Enterprise Operating System; also known as CentOS Linux) is a discontinued Linux distribution that provided a free and open-source community-supported computing platform, functionally compatible with its upstream (softw ...
(7) Zenoss version 4.2 support: *
Red Hat Enterprise Linux Red Hat Enterprise Linux (RHEL) is a commercial Linux distribution developed by Red Hat. Red Hat Enterprise Linux is released in server versions for x86-64, Power ISA, ARM64, and IBM Z and a desktop version for x86-64. Fedora Linux and ...
/
CentOS CentOS (, from Community Enterprise Operating System; also known as CentOS Linux) is a discontinued Linux distribution that provided a free and open-source community-supported computing platform, functionally compatible with its upstream (softw ...
(5, 6) *
Centos CentOS (, from Community Enterprise Operating System; also known as CentOS Linux) is a discontinued Linux distribution that provided a free and open-source community-supported computing platform, functionally compatible with its upstream (softw ...
(5, 6) *
Ubuntu Ubuntu ( ) is a Linux distribution based on Debian and composed primarily of free and open-source software. Developed by the British company Canonical (company), Canonical and a community of contributors under a Meritocracy, meritocratic gover ...
(via community build script) A web-based portal provides operating system agnostic access to configuration and administration functions. Chrome, Firefox, and Internet Explorer/Edge are supported.


ZenPacks

ZenPacks provide a plug-in architecture that allows community members to extend Zenoss's functionality. The authors are free to choose how they license their individual ZenPacks. ZenPacks are encapsulated in Python eggs and provide instrumentation and reports for monitored infrastructure components. Currently there are over 400 ZenPacks available for various versions of Zenoss.


Enterprise

The enterprise version builds on the core version by providing commercial support and additional features, such as synthetic web transactions and global dashboards. "In the enterprise edition," writes Sean Michael Kerner, "Zenoss is adding something it calls end-user experience monitoring which is intended to more accurately simulate end-user application activity." Kerner continues, "Enterprise users also get certified application monitors specifically geared for Microsoft SQL and Exchange."


Related products

Zenoss competes with other open source and proprietary enterprise systems management products. Open source systems management products are available from GroundWork Inc., Hyperic and Opsview. In an interview with Jack Loftus of SearchEnterpriseLinux.com, Bill Karpovich explains what makes Zenoss different:
"Companies like GroundWork are similar to the Red Hat approach, where a company gathers up the pieces and puts support behind it. Our approach is we have always had the code and we are in control of its roadmap and indemnification. The Hyperic model is where a company comes from a commercial background and makes some of the code open source."


Industry reviews

In a Network Computing review, Jeff Ballard singles out the Zenoss Core 2.0 user interface and event management system as highlights. Of the event management system, Ballard says, "By aggregating all events through a single rules-processing engine, Zenoss Core eliminates duplication, making for a manageable user interface." In his review, Ballard finds the installation troubling. "Unfortunately, getting started was challenging as Zenoss provided no context-sensitive help to guide us through a truly staggering number of configuration options." In the "Clear Choice Tests" Network World reviewer Barry Nance offers the following praise for Zenoss Core 2, "Even more impressive than its discovery of our network is its remediation features, which can automatically execute start or stop operations for a Windows service, for example." Nance's review finds that "Zenoss Core doesn’t support as many diverse devices as HP OpenView or Argent Extended Technologies, nor does it monitor Microsoft Exchange or SQL Server as closely as a commercial tool does." SYS-CON Media awards Zenoss Core the 2007 Enterprise Open Source Reader's choice award for best Linux systems management software. Reader choice awards are nominated and voted on by the community of ''Enterprise Open Source Magazine'' readers.


Books


See also

*
Comparison of network monitoring systems The following tables compare general and technical information for a number of Wikipedia:Notability, notable network monitoring systems. Please see the individual products' articles for further information. Features Legend ; Pro ...


Notes

* * * * * * * *


References


External links

* {{official website Free network management software Free software programmed in Python