WebMD is an American corporation known primarily as an
online
In computer technology and telecommunications, online indicates a state of connectivity and offline indicates a disconnected state. In modern terminology, this usually refers to an Internet connection, but (especially when expressed "on line" o ...
publisher
Publishing is the activity of making information, literature, music, software and other content available to the public for sale or for free. Traditionally, the term refers to the creation and distribution of printed works, such as books, newsp ...
of news and information pertaining to
human health
Health, according to the World Health Organization, is "a state of complete physical, mental and social well-being and not merely the absence of disease and infirmity".World Health Organization. (2006)''Constitution of the World Health Organizat ...
and
well-being
Well-being, or wellbeing, also known as wellness, prudential value or quality of life, refers to what is intrinsically valuable relative ''to'' someone. So the well-being of a person is what is ultimately good ''for'' this person, what is in t ...
.
The site includes information pertaining to drugs. It is one of the top healthcare websites.
It was founded in 1998 by internet entrepreneur
Jeff Arnold. In early 1999, it was part of a three way merger with Sapient Health Network (SHN) and Direct Medical Knowledge (DMK). SHN began in Portland, Oregon, in 1996 by Jim Kean, Bill Kelly, and Kris Nybakken, who worked together at a CD-ROM publishing firm, Creative Multimedia. Later in 1999, WebMD merged with
Healtheon, founded by
Netscape Communications
Netscape Communications Corporation (originally Mosaic Communications Corporation) was an American independent computer services company with headquarters in Mountain View, California and then Dulles, Virginia. Its Netscape web browser was on ...
founder
James H. Clark.
Traffic
During March 2020, WebMD's network of websites reached more
unique visitors each month than any other leading private or government healthcare website, making it the leading health publisher in the United States.
In the fourth quarter of 2016, WebMD recorded an average of 179.5 million unique users per month, and 3.63 billion page views per quarter. In the first quarter of 2020, WebMD received approximately 127 million unique users viewing over 229 million page views per month.
History
WebMD is best known as a health information services
website
A website (also written as a web site) is a collection of web pages and related content that is identified by a common domain name and published on at least one web server. Examples of notable websites are Google, Facebook, Amazon, and Wikip ...
, which publishes content regarding health and health care topics, including a symptom checklist, pharmacy information, drugs information, and blogs of physicians with specific topics, and provides a place to store personal medical information.
URAC
Headquarters and Offices
The URAC offices are located in Washington, DC at 1220 L Street, NW. URAC is in the heart of the city, close to the White House, the Capitol and congressional offices and major transportation hubs. About half of URAC sta ...
, the Utilization Review Accreditation Commission, has accredited WebMD's operations continuously since 2001 regarding everything from proper disclosures and health content to security and privacy.
The company reported $705 million in revenue for the year 2016.
In 2017,
Internet Brands
MH Sub I, LLC dba Internet Brands is an American new media company based in El Segundo, California, United States, that operates online media, community, and e-commerce sites in vertical markets. The company also develops and licenses inter ...
, a company owned by private-equity firm
Kohlberg Kravis Roberts
KKR & Co. Inc., also known as Kohlberg Kravis Roberts & Co., is an American global investment company that manages multiple alternative asset classes, including private equity, energy, infrastructure, real estate, credit, and, through its stra ...
(KKR) agreed to purchase WebMD Health Corporation for approximately $2.8 billion.
In August 2022, WebMD acquired the leading French medical news site Jim.fr.
Company
WebMD is financed by advertising, third-party contributions, and sponsors.
In 2013, the ''
Chicago Tribune
The ''Chicago Tribune'' is a daily newspaper based in Chicago, Illinois, United States, owned by Tribune Publishing. Founded in 1847, and formerly self-styled as the "World's Greatest Newspaper" (a slogan for which WGN radio and television a ...
'' reported that WebMD, "has struggled with a fall in advertising revenue with pharmaceutical companies slashing marketing budgets as several blockbuster drugs go off patent." In response, WebMD began investing in changes to its site in order to entice users who use its site seeking specific information to linger on the site reviewing other material.
WebMD offers services to physicians and private clients. They publish ''WebMD the Magazine'', a patient-directed publication distributed bimonthly to 85 percent of physician waiting rooms.
Medscape
Medscape is a website providing access to medical information for clinicians; the organization also provides continuing education for physicians and health professionals. It references medical journal articles, Continuing Medical Education (CM ...
is a professional portal for physicians and has training materials, a drug database, and clinical information on 30 medical specialty areas and more than 30 physician discussion boards. WebMD Health Services provides private health management programs and benefit decision-support portals to employers and health plans.
The WebMD Health Network operates WebMD Health and other health-related sites including:
Medscape
Medscape is a website providing access to medical information for clinicians; the organization also provides continuing education for physicians and health professionals. It references medical journal articles, Continuing Medical Education (CM ...
,
MedicineNet,
eMedicine
eMedicine is an online clinical medical knowledge base founded in 1996 by doctors Scott Plantz and Jonathan Adler, and computer engineer Jeffrey Berezin. The eMedicine website consists of approximately 6,800 medical topic review articles, each of ...
, eMedicineHealth,
RxList, OnHealth, and theheart.org. These sites provide similar services to those of WebMD. MedicineNet is an online media publishing company. Medscape offers up-to-date information for physicians and other healthcare professionals. RxList offers detailed information about pharmaceutical information on generic and name-brand drugs. eMedicineHealth is a consumer site offering similar information to that of WebMD. It was first based on the site created for physicians, dentists and other healthcare professionals called eMedicine.com.
WebMD China is operated by an unaffiliated online publishing group, and is not part of the WebMD Health Network.
Criticism
Writing in ''
The New York Times Magazine
''The New York Times Magazine'' is an American Sunday magazine supplement included with the Sunday edition of ''The New York Times''. It features articles longer than those typically in the newspaper and has attracted many notable contributors. ...
'' in 2011,
Virginia Heffernan
Virginia Heffernan (born August 8, 1969) is an American journalist and cultural critic. Since 2015, she has been a political columnist at the ''Los Angeles Times'' and a cultural columnist at '' Wired''. From 2003 to 2011, she worked as a staff ...
criticized WebMD for biasing readers toward drugs that are sold by the site's pharmaceutical sponsors, even when they are unnecessary. She wrote that WebMD "has become permeated with pseudo-medicine and subtle misinformation."
Julia Belluz of
Vox criticized WebMD in 2016 for encouraging
hypochondria
Hypochondriasis or hypochondria is a condition in which a person is excessively and unduly worried about having a serious illness. An old concept, the meaning of hypochondria has repeatedly changed. It has been claimed that this debilitating cond ...
and for promoting treatments for which evidence of safety and effectiveness is weak or non-existent, such as
green coffee supplements for weight loss,
vagus nerve stimulation
Vagus nerve stimulation (VNS) is a medical treatment that involves delivering electrical impulses to the vagus nerve. It is used as an add-on treatment for certain types of intractable epilepsy and treatment-resistant depression.
Medical use
VNS ...
for depression, and
fish-oil/omega-3 supplements for high cholesterol.
References
External links
* {{Official website
1996 establishments in the United States
American medical websites
Health care companies established in 1996
American companies established in 1996
Internet properties established in 1996
Companies formerly listed on the Nasdaq
2017 mergers and acquisitions