The web content lifecycle is the
multi-disciplinary
Interdisciplinarity or interdisciplinary studies involves the combination of multiple academic disciplines into one activity (e.g., a research project). It draws knowledge from several fields such as sociology, anthropology, psychology, economi ...
and often complex process that
web content
Web content is the text, visual or audio content that is made available online and user encountered as part of the online usage and experience on websites. It may include text, images, sounds and audio, online videos, among other items place ...
undergoes as it is
managed through various
publishing
Publishing is the activities of making information, literature, music, software, and other content, physical or digital, available to the public for sale or free of charge. Traditionally, the term publishing refers to the creation and distribu ...
stages.
Authors describe multiple "stages" (or "phases") in the web content lifecycle, along with a set of capabilities such as
records management
Records management, also known as records and information management, is an organizational function devoted to the information management, management of information in an organization throughout its records life-cycle, life cycle, from the time of ...
,
digital asset management
Digital asset management (DAM) and the implementation of its use as a computer application is required in the collection of digital assets to ensure that the owner, and possibly their delegates, can perform operations on the data files.
Termino ...
,
collaboration
Collaboration (from Latin ''com-'' "with" + ''laborare'' "to labor", "to work") is the process of two or more people, entities or organizations working together to complete a task or achieve a goal. Collaboration is similar to cooperation. The ...
, and
version control
Version control (also known as revision control, source control, and source code management) is the software engineering practice of controlling, organizing, and tracking different versions in history of computer files; primarily source code t ...
that may be supported by various
technologies
Technology is the application of Conceptual model, conceptual knowledge to achieve practical goals, especially in a reproducible way. The word ''technology'' can also mean the products resulting from such efforts, including both tangible too ...
and
processes. One recognized technology for managing the web content lifecycle is a
web content management system
A web content management system (WCM or WCMS) is a software content management system (CMS) specifically for web content. It provides website authoring, collaboration, and administration tools that help users with little knowledge of web program ...
.
Concepts often considered in the web content lifecycle include
project management
Project management is the process of supervising the work of a Project team, team to achieve all project goals within the given constraints. This information is usually described in project initiation documentation, project documentation, crea ...
,
information management
Information management (IM) is the appropriate and optimized capture, storage, retrieval, and use of information. It may be personal information management or organizational. Information management for organizations concerns a cycle of organiz ...
,
information architecture
Information architecture (IA) is the structural design of shared information environments; the art and science of organizing and labelling websites, intranets, online communities and software to support usability and findability; and an emerging ...
, and, more recently,
content strategy,
website governance, and
semantic publishing
Semantic publishing on the Web, or semantic web publishing, refers to publishing information on the web as documents accompanied by semantic markup. Semantic publication provides a way for computers to understand the structure and even the meaning ...
.
Stages
Various authors have proposed different "stages" or "phases" in the content lifecycle. Broadly speaking, the stages include content
creation/development,
revision,
distribution Distribution may refer to:
Mathematics
*Distribution (mathematics), generalized functions used to formulate solutions of partial differential equations
*Probability distribution, the probability of a particular value or value range of a varia ...
, and
archiving
An archive is an accumulation of historical records or materials, in any medium, or the physical facility in which they are located.
Archives contain primary source documents that have accumulated over the course of an individual or organ ...
. The lifecycle processes, actions, content status, and content management roles may differ from model to model based on organizational strategies, needs, requirements, and capabilities.
Two stages
In 2003, McKeever described "two iterative phases": "the collection of content, and the delivery or publishing of that content on the Web." She also explains a Web Content Management (WCM) "four layer hierarchy" (content, activity, outlet, and audience) intended to illustrate the breadth of WCM.
Three stages
Bob Boiko's ''Content Management Bible''
emphasizes three major parts: collect (creation and editing is much more than simply collecting), manage (workflows, approvals, versioning, repository, etc.), and publish. These concepts are graphically displayed in a Content Management Possibilities poster
developed by Boiko. The poster details such
content management
Content management (CM) are a set of processes and technologies that support the collection, managing, and publishing of information in any form or medium. When stored and accessed via computers, this information may be more specifically referre ...
concepts as
metadata
Metadata (or metainformation) is "data that provides information about other data", but not the content of the data itself, such as the text of a message or the image itself. There are many distinct types of metadata, including:
* Descriptive ...
,
syndication,
workflow
Workflow is a generic term for orchestrated and repeatable patterns of activity, enabled by the systematic organization of resources into processes that transform materials, provide services, or process information. It can be depicted as a seque ...
s, repositories, and
database
In computing, a database is an organized collection of data or a type of data store based on the use of a database management system (DBMS), the software that interacts with end users, applications, and the database itself to capture and a ...
s.
Gerry McGovern also sees three "processes," designating them creation, editing, and publishing.
Four stages
JoAnn Hackos' ''Content Management for Dynamic Web Delivery''
argues for four "components": authoring, repository, assembly/linking, and publishing.
In ''Managing Enterprise Content'',
Ann Rockley argues for the planning of content reuse through four stages: create, review, manage, and deliver. A stage can have sub-stages; for example, the "create" stage has three sub-stages: planning, design, and authoring and revision. She notes that content is often created by individuals working in isolation inside an enterprise (the coined term is the Content Silo Trap). To counter this content silo effect, she recommends using a "unified content strategy," "a repeatable method of identifying all content requirements up front, creating consistently structured content for reuse, managing that content in a definitive source, and assembling content on-demand to meet your customersí needs."
Five stages
Nakano described five "collaboration operations": Submit, Compare, Update, Merge, and Publish.
The State government of Victoria (Australia) produced a flowchart with a diagrammatic view of the web content lifecycle with five stages: Develop, Quality Approval, Publish,
Unpublish, and Archive. Some of the stages include sub-stages (for example, Archive consists of Storage, Archived, and Disposed) intended to further delineate content status. In addition, this model depicts three aspectsóStatus, Process, and Rolesóas part of the flow for web content. The four roles in this model are content
author
In legal discourse, an author is the creator of an original work that has been published, whether that work exists in written, graphic, visual, or recorded form. The act of creating such a work is referred to as authorship. Therefore, a sculpt ...
, content quality manager, business quality manager, and
records manager.
The AIIM speaks of managing content to achieve business goals.
AIIM ECM 101 Poster from 2003, and the AIIM Solving the ECM Puzzle Poster from 2005, present the same five stages: Capture, Manage, Store, Deliver, and Preserve.
Six stages
The Content Management Lifecycle Poster
devised by CM Pros suggests six "steps":
#Plan
#Develop
#Manage
#Deploy
#Preserve
#Evaluate
Each step contains sub-steps. For example, step 1, Plan, consists of Align, Analyze, Model, and Design; and step 2, Develop, consists of Create, Capture, Collect, Categorize, and Edit.
There is also another six stage model based on the concept of
product lifecycle
In Industry (economics), industry, product lifecycle management (PLM) is the process of managing the entire lifecycle of a product from its inception through the Product engineering, engineering, Product design, design, and Manufacturing, ma ...
:
#Goal setting
#Creation
#Publishing
#Promoting
#Maintaining
#Retirement
Seven stages
Bob Doyle
suggests seven stages of the Web content lifecycle:
#Organization
#Creation
#Storage
#Workflow
#Versioning
#Publishing
#Archives
Doyle argues for seven stages based on the psychologist
George A. Miller's famed magical number
"seven plus or minus two" limit on human information processing. He notes this is merely a suggestion and that one should "add or subtract a couple of your own favorites."
Governance rather than workflow
In a 2005 article, Woods addressed governance of the content lifecycle. In his model, there are categories of issues to address, rather than a simple, cradle-to-grave pathway. He writes that most content governance questions fall into one of the following categories:
* Legacy Content Migration
* Template Considerations
* New Content Creation
* Content Modification and Reuse
*
Version Control
Version control (also known as revision control, source control, and source code management) is the software engineering practice of controlling, organizing, and tracking different versions in history of computer files; primarily source code t ...
and Site Rollback
* Content Rotation and the End of the Road
* Monitoring Progress, Managing for Success
More recently,
Kristina Halvorson
Kristina Halvorson (born July 25, 1971) is an American writer, entrepreneur, speaker, podcaster, and expert on the subject of content strategy. She is the founder and CEO of Brain Traffic.
Biography
In 1993, after graduating from St. Ol ...
has humorously suggested 15 discrete steps in the web content lifecycle: Audit, Analyze, Strategize, Categorize, Structure, Create, Revise, Revise, Revise, Approve, Tag, Format, Publish, Update, Archive.
Role of technologies
Enterprise content management
Enterprise content management (ECM) extends the concept of content management by adding a timeline for each content item and, possibly, enforcing processes for its creation, approval, and distribution. Systems using ECM generally provide a secur ...
as a
business strategy
In the field of management, strategic management involves the formulation and implementation of the major goals and initiatives taken by an organization's managers on behalf of stakeholders, based on consideration of resources and an assessment of ...
might incorporate
web content management
A web content management system (WCM or WCMS) is a software content management system (CMS) specifically for web content. It provides website authoring, collaboration, and administration tools that help users with little knowledge of web program ...
:
A
web content management system
A web content management system (WCM or WCMS) is a software content management system (CMS) specifically for web content. It provides website authoring, collaboration, and administration tools that help users with little knowledge of web program ...
can support and enhance certain processes because of automation, including
document management
A document management system (DMS) is usually a computerized system used to store, share, track and manage files or documents. Some systems include history tracking where a log of the various versions created and modified by different users is r ...
,
template
Template may refer to:
Tools
* Die (manufacturing), used to cut or shape material
* Mold, in a molding process
* Stencil, a pattern or overlay used in graphic arts (drawing, painting, etc.) and sewing to replicate letters, shapes or designs
C ...
s, and
workflow
Workflow is a generic term for orchestrated and repeatable patterns of activity, enabled by the systematic organization of resources into processes that transform materials, provide services, or process information. It can be depicted as a seque ...
management. However, the absence of well defined roles and process governance will greatly dilute the effectiveness of any technology intended to augment/enhance the publishing process overall.
Role of information management
Information management
Information management (IM) is the appropriate and optimized capture, storage, retrieval, and use of information. It may be personal information management or organizational. Information management for organizations concerns a cycle of organiz ...
describes the "organization of and control over the structure, processing, and delivery of information." The goal of
information lifecycle management is to use policies, operations, and infrastructure to manage information throughout its useful life. However, businesses struggle to manage their data and information.
Using
semantic markup
Semantic HTML is the use of HTML markup to reinforce the semantics, or meaning, of the information in web pages and web applications rather than merely to define its presentation or look. Semantic HTML is processed by traditional web browsers as ...
in the publishing process is part of
semantic publishing
Semantic publishing on the Web, or semantic web publishing, refers to publishing information on the web as documents accompanied by semantic markup. Semantic publication provides a way for computers to understand the structure and even the meaning ...
.
Tim-Berners Lee's original vision for the
Semantic Web
The Semantic Web, sometimes known as Web 3.0, is an extension of the World Wide Web through standards set by the World Wide Web Consortium (W3C). The goal of the Semantic Web is to make Internet data machine-readable.
To enable the encoding o ...
has yet to be realized, but many
projects
A project is a type of assignment, typically involving research or design, that is carefully planned to achieve a specific objective.
An alternative view sees a project managerially as a sequence of events: a "set of interrelated tasks to be ...
in various research areas are underway.
See also
*
Website governance
*
Content management
Content management (CM) are a set of processes and technologies that support the collection, managing, and publishing of information in any form or medium. When stored and accessed via computers, this information may be more specifically referre ...
*
Information management
Information management (IM) is the appropriate and optimized capture, storage, retrieval, and use of information. It may be personal information management or organizational. Information management for organizations concerns a cycle of organiz ...
*
Semantic publishing
Semantic publishing on the Web, or semantic web publishing, refers to publishing information on the web as documents accompanied by semantic markup. Semantic publication provides a way for computers to understand the structure and even the meaning ...
*
Web content management system
A web content management system (WCM or WCMS) is a software content management system (CMS) specifically for web content. It provides website authoring, collaboration, and administration tools that help users with little knowledge of web program ...
References
Further reading
* In an April 2009 research articl
Semantic Publishing: the coming revolution in scientific journal publishing David Shotton described recent developments in Web technologies can be used for semantic enhancement of scholarly journal articles.
External links
CM Pros' CM Lifecycle posterThe Content Management Possibilities PosterThe Content Management Lifecycle Explained - Aligning Business Process and Content Management
{{DEFAULTSORT:Web Content Lifecycle
Web content
Website management