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Urban Outfitters, Inc. (URBN) is a multinational lifestyle retail corporation headquartered in
Philadelphia, Pennsylvania Philadelphia, often called Philly, is the largest city in the Commonwealth of Pennsylvania, the sixth-largest city in the U.S., the second-largest city in both the Northeast megalopolis and Mid-Atlantic regions after New York City. Since ...
. Operating in the U.S., the
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the continental mainland. It comprises England, Scotland, Wales and ...
,
Canada Canada is a country in North America. Its ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, covering over , making it the world's second-largest country by to ...
, select Western European countries, Poland the
United Arab Emirates The United Arab Emirates (UAE; ar, اَلْإِمَارَات الْعَرَبِيَة الْمُتَحِدَة ), or simply the Emirates ( ar, الِْإمَارَات ), is a country in Western Asia (Middle East, The Middle East). It is ...
,
Kuwait Kuwait (; ar, الكويت ', or ), officially the State of Kuwait ( ar, دولة الكويت '), is a country in Western Asia. It is situated in the northern edge of Eastern Arabia at the tip of the Persian Gulf, bordering Iraq to Iraq–Ku ...
, and
Qatar Qatar (, ; ar, قطر, Qaṭar ; local vernacular pronunciation: ), officially the State of Qatar,) is a country in Western Asia. It occupies the Qatar Peninsula on the northeastern coast of the Arabian Peninsula in the Middle East; it sh ...
, the Urban Outfitters brand targets young adults with a merchandise mix of women's and men's fashion apparel, footwear, beauty and wellness products, accessories, activewear and gear, and housewares, as well as music, primarily
vinyl records A phonograph record (also known as a gramophone record, especially in British English), or simply a record, is an analog sound storage medium in the form of a flat disc with an inscribed, modulated spiral groove. The groove usually starts near ...
and cassettes. The company was founded as the retail store
Free People Free People is an American bohemian apparel and lifestyle retail company that sells women’s clothing, accessories, shoes, intimates, and swimwear. It also has a beauty and wellness category, which includes products such as cosmetics, skin, a ...
by
Richard Hayne Richard Hayne (born May 26, 1947) is the president and CEO of Urban Outfitters, an American chain of clothing retailers. Hayne has served as chairman and president since 1976. In 2012, he became CEO following the retirement of Glen Senk. According ...
, Judy Wicks and Scott Belair in 1970 as a project for an entrepreneurship class at
University of Pennsylvania The University of Pennsylvania (also known as Penn or UPenn) is a Private university, private research university in Philadelphia. It is the fourth-oldest institution of higher education in the United States and is ranked among the highest- ...
. It was renamed to Urban Outfitters and incorporated in 1976. Urban Outfitters, Inc. (URBN) carries multiple stores within the URBN portfolio of brands, which also includes Anthropologie,
Free People Free People is an American bohemian apparel and lifestyle retail company that sells women’s clothing, accessories, shoes, intimates, and swimwear. It also has a beauty and wellness category, which includes products such as cosmetics, skin, a ...
, Terrain, BHLDN and the Vetri Family restaurant group. Much of the merchandise is designed and produced by the company's wholesale division on these multiple private labels.


Corporate history

In the 1970's, Dick Hayne opened a store and called it Free People in West Philadelphia, Pennsylvania. As the store eventually grew from one to two storefronts, the name was changed from Free People to Urban Outfitters. In 2007, the company received the National Preservation Honor Award from the
National Trust for Historic Preservation The National Trust for Historic Preservation is a privately funded, nonprofit organization based in Washington, D.C., that works in the field of historic preservation in the United States. The member-supported organization was founded in 1949 ...
for the Urban Outfitters Corporate Office Campus located on the
Philadelphia Naval Shipyard The Philadelphia Naval Shipyard was an important naval shipyard of the United States for almost two centuries. Philadelphia's original navy yard, begun in 1776 on Front Street and Federal Street in what is now the Pennsport section of the ci ...
. In 2011, it agreed to sell limited editions of Polaroid ONE600 instant cameras and Type 779 instant film in partnership with the Austrian entrepreneur Florian Kaps, who acquired the rights to manufacture 700 copies of the defunct product. In January 2013, it hired the Abraham & Roetzel lobbying firm, led by former Republican Sen. Spencer Abraham, to advocate on its behalf in Washington, D.C., regarding retail industry policy. In Q4 2015, the company announced plans to acquire the Vetri Family, a Philadelphia restaurant group. As the company was facing declining same store sales and foot traffic, the acquisition illustrated the retailer's shift in strategy. This includes restaurants Amis Trattoria, Bar Amis, and Pizzeria Vetri. There are two Pizzeria Vetri locations in Philadelphia, with other locations in King of Prussia, Pennsylvania and Washington, D.C. In 2019, the company drew attention by announcing the sale of used VHS tapes for $40. Inn the same year, Urban Outfitters launched Nuuly, a subscription clothing rental service. Following that, the company launched Nuuly Thrift, a resale platform for buying and selling women’s, men’s and kids’ apparel and accessories from URBN labels and other brands. As of 2020, Urban Outfitters does not publicly disclose which factories produce the brand's clothing. It also has no human resources department. In December 2022, Urban Outfitters announced the departure of its president, Francis Pierrel, from the company.


Criticism

Urban Outfitters' products have also been the subject of multiple complaints and criticism, largely from religious, ethical, and ethnic pressure groups including a local chapter of the
NAACP The National Association for the Advancement of Colored People (NAACP) is a civil rights organization in the United States, formed in 1909 as an interracial endeavor to advance justice for African Americans by a group including W. E.&n ...
,"Game's street theme upsets NAACP"
— ''St. Petersburg Times''
Anti-Defamation League The Anti-Defamation League (ADL), formerly known as the Anti-Defamation League of B'nai B'rith, is an international Jewish non-governmental organization based in the United States specializing in civil rights law. It was founded in late Septe ...
and
Navajo Nation The Navajo Nation ( nv, Naabeehó Bináhásdzo), also known as Navajoland, is a Native Americans in the United States, Native American Indian reservation, reservation in the United States. It occupies portions of northeastern Arizona, northwe ...
for some of their products.


Labor practices

On November 27, 2009, URBN drew the attention of the Swedish press for denying collective bargaining rights to employees at their
Stockholm Stockholm () is the capital and largest city of Sweden as well as the largest urban area in Scandinavia. Approximately 980,000 people live in the municipality, with 1.6 million in the urban area, and 2.4 million in the metropo ...
store by making all 38 workers redundant and re-hiring them through employment agency Academic Work. In response to the move,
ombudsman An ombudsman (, also ,), ombud, ombuds, ombudswoman, ombudsperson or public advocate is an official who is usually appointed by the government or by parliament (usually with a significant degree of independence) to investigate complaints and at ...
Jimmy Ekman called for tougher laws to prevent other firms denying collective bargaining rights in this way. In 2019, a former executive of Chinese descent with 40 years at the company sued it for ethnic and age-based discrimination.


References


External links


Commercial website

Corporate website
{{Authority control Companies based in Philadelphia Clothing retailers of the United States Clothing brands of the United States Retail companies established in 1970 Companies listed on the Nasdaq 1970 establishments in Pennsylvania Cultural appropriation