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Turkcell İletişim Hizmetleri A.Ş. (''lit. Turkcell Communication Services'') (, ) is the leading mobile phone operator of
Turkey Turkey, officially the Republic of Türkiye, is a country mainly located in Anatolia in West Asia, with a relatively small part called East Thrace in Southeast Europe. It borders the Black Sea to the north; Georgia (country), Georgia, Armen ...
, based in
Istanbul Istanbul is the List of largest cities and towns in Turkey, largest city in Turkey, constituting the country's economic, cultural, and historical heart. With Demographics of Istanbul, a population over , it is home to 18% of the Demographics ...
. The company has 39.3 million subscribers as of September 2021. In 2015, the company's number of subscribers climbed to 68.9 million, in nine countries. The largest shareholder is
Turkey Wealth Fund The Türkiye Wealth Fund (TWF; , TVF) is a sovereign wealth fund founded in August 2016 and owned by the Government of Turkey. As of 2023, TWF had over $317 billion in total assets. The fund is operated with a "Strategic Investment Plan", which w ...
with 26.2% ownership. It is one of the world's biggest companies (Fortune 2000) list published by ''
Fortune Fortune may refer to: General * Fortuna or Fortune, the Roman goddess of luck * Luck * Wealth * Fate * Fortune, a prediction made in fortune-telling * Fortune, in a fortune cookie Arts and entertainment Film and television * ''The Fortune'' (19 ...
''. Turkcell has also developed Yaani, a browser for mobile and desktop. Turkcell's general manager is Ali Taha Koç.


Company background

In February 1994, Turkcell started
Turkey Turkey, officially the Republic of Türkiye, is a country mainly located in Anatolia in West Asia, with a relatively small part called East Thrace in Southeast Europe. It borders the Black Sea to the north; Georgia (country), Georgia, Armen ...
's first
GSM The Global System for Mobile Communications (GSM) is a family of standards to describe the protocols for second-generation (2G) digital cellular networks, as used by mobile devices such as mobile phones and Mobile broadband modem, mobile broadba ...
network. In Q3 2012, it had a market share of 52.4%. Its competitors were
Vodafone Vodafone Group Public Limited Company () is a British Multinational company, multinational telecommunications company. Its registered office and global headquarters are in Newbury, Berkshire, England. It predominantly operates Service (economic ...
with a market share of 27.9% and Avea with a market share of 19.7%. Turkcell is the first Turkish company to be listed on the
New York Stock Exchange The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District, Manhattan, Financial District of Lower Manhattan in New York City. It is the List of stock exchanges, largest stock excha ...
, where its shares have been traded since 11 July 2000 along with trading on the
Istanbul Stock Exchange The Borsa İstanbul (abbreviated as BIST) is the sole exchange entity of Turkey combining the former Istanbul Stock Exchange (ISE) (), the Istanbul Gold Exchange () and the Derivatives Exchange of Turkey () under one umbrella. It was establishe ...
. Turkcell also provides GSM services internationally. It has 9.6 million subscribers via Fintur Holdings and its affiliates in partnership with TeliaSonera in
Azerbaijan Azerbaijan, officially the Republic of Azerbaijan, is a Boundaries between the continents, transcontinental and landlocked country at the boundary of West Asia and Eastern Europe. It is a part of the South Caucasus region and is bounded by ...
,
Kazakhstan Kazakhstan, officially the Republic of Kazakhstan, is a landlocked country primarily in Central Asia, with a European Kazakhstan, small portion in Eastern Europe. It borders Russia to the Kazakhstan–Russia border, north and west, China to th ...
,
Georgia Georgia most commonly refers to: * Georgia (country), a country in the South Caucasus * Georgia (U.S. state), a state in the southeastern United States Georgia may also refer to: People and fictional characters * Georgia (name), a list of pe ...
and
Moldova Moldova, officially the Republic of Moldova, is a Landlocked country, landlocked country in Eastern Europe, with an area of and population of 2.42 million. Moldova is bordered by Romania to the west and Ukraine to the north, east, and south. ...
, as of 30 September 2007. In 2009, they were the first company to get 3G services for their customers in Turkey. In 2015, Turkcell completed the acquisition of a 44.96% stake in Ukrainian mobile phone operator Life :) It had 13.6 million subscribers at that time. Turkcell also provides
IPTV Internet Protocol television (IPTV), also called TV over broadband, is the service delivery of television over Internet Protocol (IP) networks. Usually sold and run by a Telephone company, telecom provider, it consists of broadcast live telev ...
service in Turkey. In October 2020, TVF Bilgi Teknolojileri Iletisim Hizmetleri Yatirim Sanayi ve Ticaret A.S. a subsidiary of Turkey Wealth Fund, the wealth fund of the Republic of Turkey, acquired control of 26.2% of Turkcell. 19.8% of Turkcell’s shares are controlled by the second-largest shareholder IMTIS Holdings S.a r.l., an entity in which Letterone Investment Holdings S.A. has an indirect economic interest.


Coverage area

Turkcell provides coverage of an area that, as of 31 March 2007, includes 100% of the population living in cities of 3,000 or more people, 97.21% of the total population, and 80.44% of Turkey's land area. The company has a few blind spots, especially in mountainous areas in the Eastern region.


Northern Cyprus

Turkcell also operates overseas. Its Northern Cyprus brand is known as Kuzey Kıbrıs Turkcell (North Cyprus Turkcell) which operates only in the
Northern Cyprus Northern Cyprus, officially the Turkish Republic of Northern Cyprus (TRNC), is a ''de facto'' state that comprises the northeastern portion of the Geography of Cyprus, island of Cyprus. It is List of states with limited recognition, recognis ...
. KKTcell runs completely separately from Turkey's Turkcell, although the ownership of the network is the same. KKTcell is currently also the North's largest Network Provider in terms of registered users and network coverage. KKTcell numbers can be distinguished from Mainland Turkey Turkcell numbers easily, as KKTcell numbers begin with 90 (533) 8XX-XXXX.


Roaming

Turkcell has international roaming agreements with 605 operators in 201 countries as of September 2008. It claims to have more international
GPRS General Packet Radio Service (GPRS), also called 2.5G, is a mobile data standard on the 2G cellular communication network's Global System for Mobile Communications, global system for mobile communications (GSM). Networks and mobile devices wit ...
roaming agreements than any other operator (356 operators in 143 countries as of 31 August 2008). It also applies discounted roaming costs when calling from a Turkcell mobile to a KKTurkcell number.


Sponsorship

Turkcell has been the "Official Communication Sponsor" of the national football and
basketball Basketball is a team sport in which two teams, most commonly of five players each, opposing one another on a rectangular Basketball court, court, compete with the primary objective of #Shooting, shooting a basketball (ball), basketball (appro ...
teams since 2002. Turkcell was the main and name sponsor of the first Turkish football league, the
Turkish Super League Turkish may refer to: * Something related to Turkey ** Turkish language *** Turkish alphabet ** Turkish people, a Turkic ethnic group and nation *** Turkish citizen, a citizen of Turkey *** Turkish communities in the former Ottoman Empire * The ...
, from 2005 to 2010. It also sponsors 14 of the 18 football teams in the Süper Lig. The "Turkcell Football Awards" project was initiated in 2003 to encourage "fair play" by awarding athletes who show fairness, impartiality, and solidarity. Turkcell also sponsors the International Istanbul Film Festival and co-sponsors the Istanbul International Jazz Festival. Since 1999, Turkcell has supported the restoration of the ancient city walls in
Bodrum Bodrum () is a town and district of Muğla Province, Turkey. About 200 thousand people live in the district, which covers 650 km2 and includes the town. It is a port town at the entrance to the Gulf of Gökova. Known in ancient times as Hal ...
. The last phase of the project, the restoration of an ancient theater, was completed in June 2003. Turkcell has also continued to sponsor the CeBIT Bilişim Eurasia event, one of the major information technology fairs in Europe, for the tenth time in 2007. Turkcell's main educational project, "Modern Girls of Modern Turkey", which started in 2000, grants scholarships to 5,000 young women in less developed parts of the country. The project received international recognition in June 2001, when it won the UK "Institute of Public Relations Excellence Award" and the "Crystal Obelisk Award" from the Foundation of Women Executives in Public Relations in
New York City New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...
in 2002.


Criticisms


Advertisement injection

Turkcell Superonline, one of Turkcell's subsidiaries and a major ISP in Turkey, has been criticized for injecting advertisements. The company has not responded to questioning about the injections. This event was described as the first evidence of traffic monitoring and manipulation in
Turkey Turkey, officially the Republic of Türkiye, is a country mainly located in Anatolia in West Asia, with a relatively small part called East Thrace in Southeast Europe. It borders the Black Sea to the north; Georgia (country), Georgia, Armen ...
with
deep packet inspection Deep packet inspection (DPI) is a type of data processing that inspects in detail the data (Network packet, packets) being sent over a computer network, and may take actions such as alerting, blocking, re-routing, or logging it accordingly. Deep ...
.


MTN Group court case

In May 2013, Turkcell dropped its multibillion-dollar US lawsuit against
MTN Group MTN Group Limited (formerly M-Cell) is a South Africa, South African multinational corporation and mobile telecommunications provider. Its head office is in Johannesburg. MTN is among the List of mobile network operators, largest mobile netwo ...
, citing a US Supreme Court ruling that hurt its case. The operator filed a $4.2 billion lawsuit in Washington in 2012 alleging the company used bribery to win a mobile license in Iran that was first awarded to Turkcell. The court delayed the case in October 2012 pending a US Supreme Court decision on the Alien Tort Statute, the U.S. human rights law on which Turkcell's suit is based.


BiP – Messaging, Voice and Video Calling


References


External links


Turkcell
official site
Vodafone buys Turkish mobile firm
''
BBC News BBC News is an operational business division of the British Broadcasting Corporation (BBC) responsible for the gathering and broadcasting of news and current affairs in the UK and around the world. The department is the world's largest broad ...
'', 13 December 2005
Turkey's Turkcell buys Belarus's BeST for $500 mln
* {{Authority control Companies listed on the New York Stock Exchange Telecommunications companies established in 1994 Alfa Group Companies listed on the Istanbul Stock Exchange Companies in the BIST 100 Mobile phone companies of Turkey Companies based in Istanbul Turkish brands Turkish companies established in 1994 Telecommunications companies of Turkey