Tricia Griffith (born October 1964) is an American business executive who is the

president President most commonly refers to: *President (corporate title) * President (education), a leader of a college or university *President (government title) President may also refer to: Arts and entertainment Film and television *'' Præsident ...

and

chief executive officer A chief executive officer (CEO), also known as a chief executive or managing director, is the top-ranking corporate officer charged with the management of an organization, usually a company or a nonprofit organization. CEOs find roles in variou ...

The Progressive Corporation The Progressive Corporation is an American insurance company. Progressive is currently the #2 auto insurer in the United States behind State Farm. The company was co-founded in 1937 by Jack Green and Joseph M. Lewis, and is headquartered in Ma ...

Early life and education

Griffith attended

Illinois State University Illinois State University (ISU) is a public research university in Normal, Illinois, United States. It was founded in 1857 as Illinois State Normal University and is the oldest public university in Illinois. The university emphasizes teachin ...

for her undergraduate degree, and then took part in the advanced management program at the

Wharton School The Wharton School ( ) is the business school of the University of Pennsylvania, a private Ivy League research university in Philadelphia. Established in 1881 through a donation from Joseph Wharton, a co-founder of Bethlehem Steel, the Wharton ...

Career

Tricia Griffith was appointed president and chief executive officer and elected to the Board of Directors of The Progressive Corporation in July 2016. She was the first female to hold this position in the history of the company. Prior to being named CEO, Griffith served as Progressive's Personal Lines Chief Operating Officer since April, 2015, overseeing Progressive's Personal Lines, Claims, and Customer Relationship Management groups. Griffith joined Progressive as a Claims Representative in 1988 and has served in many key leadership positions during her tenure. She held several managerial positions in the Claims division before being named Chief Human Resources Officer in 2002. As Chief Human Resources Officer, Griffith launched Progressive's first-ever diversity and inclusion program, establishing the Progressive African American Network and LGBT Plus in 2007. In 2008, she returned to Claims as the group president, overseeing all claims functions. Prior to being named Personal Lines Chief Operating Officer, Griffith was President of Customer Operations, overseeing claims and the customer management group, which comprises the company's contact center group (sales and delivery), as well as the customer experience, systems experience, and workforce management groups. Griffith has a bachelor's degree from

and is a graduate of the

Wharton School of Business The Wharton School ( ) is the business school of the University of Pennsylvania, a private Ivy League research university in Philadelphia. Established in 1881 through a donation from Joseph Wharton, a co-founder of Bethlehem Steel, the Wharton ...

’ Advanced Management Program.

Recognition

* In November 2018, Griffith was the first woman to be named Fortune's Businessperson of the Year. * Griffith was featured as Fortune's 13th Most Powerful Businesswoman in November 2018. * Forbes ranked Griffith as the 53rd most powerful woman in the world in 2023. * She was ranked 22nd on

Fortune Fortune may refer to: General * Fortuna or Fortune, the Roman goddess of luck * Luck * Wealth * Fate * Fortune, a prediction made in fortune-telling * Fortune, in a fortune cookie Arts and entertainment Film and television * ''The Fortune'' (19 ...

's list of Most Powerful Women in 2023.

References

{{DEFAULTSORT:Griffith, Tricia American women chief executives American chief executives of Fortune 500 companies 21st-century American businesspeople Living people 1965 births 21st-century American businesswomen

Early life and education

Career

Recognition

See also

References