Price discrimination (differential pricing,
equity pricing, preferential pricing,
dual pricing,
tiered pricing,
and surveillance pricing) is a
microeconomic
Microeconomics is a branch of economics that studies the behavior of individuals and firms in making decisions regarding the allocation of scarce resources and the interactions among these individuals and firms. Microeconomics focuses on the ...
pricing strategy
A business can use a variety of pricing strategies when selling a product or service. To determine the most effective pricing strategy for a company, senior executives need to first identify the company's pricing position, pricing segment, pricin ...
where identical or largely similar goods or services are sold at different
prices
A price is the (usually not negative) quantity of payment or compensation expected, required, or given by one party to another in return for goods or services. In some situations, especially when the product is a service rather than a phys ...
by the same provider to different buyers based on which
market segment they are perceived to be part of.
Price discrimination is distinguished from
product differentiation
In economics and marketing, product differentiation (or simply differentiation) is the process of distinguishing a product or service from others to make it more attractive to a particular target market. This involves differentiating it from c ...
by the difference in
production cost
Cost of goods sold (COGS) (also cost of products sold (COPS), or cost of sales) is the carrying value of goods sold during a particular period.
Costs are associated with particular goods using one of the several formulas, including specific ident ...
for the differently priced products involved in the latter strategy.
Price discrimination essentially relies on the variation in customers'
willingness to pay
In behavioral economics, willingness to pay (WTP) is the maximum price at or below which a consumer will definitely buy one unit of a product. This corresponds to the standard economic view of a consumer reservation price. Some researchers, ho ...
and in the
elasticity of their demand. For price discrimination to succeed, a seller must have market power, such as a dominant market share, product uniqueness, sole pricing power, etc.
Some prices under price discrimination may be lower than the price charged by a single-price monopolist. Price discrimination can be utilized by a monopolist to recapture some
deadweight loss
In economics, deadweight loss is the loss of societal economic welfare due to production/consumption of a good at a quantity where marginal benefit (to society) does not equal marginal cost (to society). In other words, there are either goods ...
. This pricing strategy enables sellers to capture additional
consumer surplus
In mainstream economics, economic surplus, also known as total welfare or total social welfare or Marshallian surplus (after Alfred Marshall), is either of two related quantities:
* Consumer surplus, or consumers' surplus, is the monetary gain ...
and maximize their profits while offering some consumers lower prices.
Price discrimination can take many forms and is common in many industries, such as travel, education, telecommunications, and healthcare.
Legality
Many forms of price discrimination are legal, but in some cases charging consumers different prices for the same goods is illegal. For example, in the United States, the
Robinson–Patman Act
The Robinson–Patman Act (RPA) of 1936 (or Anti-Price Discrimination Act, Pub. L. No. 74-692, 49 Stat. 1526 (codified at )) is a United States federal law that prohibits anticompetitive practices by producers, specifically price discrimination. ...
makes price discrimination illegal in certain anti-competitive interstate sales of commodities.
Types
Within the broader domain of price differentiation, a common classification dating to the 1920s, is:
* "Personalized pricing" (or first-degree price differentiation) – selling to each customer at a different price; this is also called
one-to-one marketing.
The optimal incarnation of this is called "perfect price discrimination" and maximizes the price that each customer is willing to pay.
As such, in "first degree" price differentiation the entire consumer surplus is captured for each individual.
* "Product versioning"
or simply "versioning" (or "second-degree" price differentiation) – offering a
product line
In marketing jargon, product lining refers to the offering of several related product (business), products for individual sale. Unlike product bundling, where several products are combined into one group, which is then offered for sale as a uni ...
by creating slightly differentiated products for the purpose of price differentiation,
i.e. a vertical product line.
Another name given to versioning is "menu pricing".
* "Group pricing" (or "third-degree" price differentiation) – dividing the market into segments and charging a different price to each segment (but the same price to each member of that segment).
This is essentially a heuristic approximation that simplifies the problem in face of the difficulties with personalized
pricing
Pricing is the Business process, process whereby a business sets and displays the price at which it will sell its products and services and may be part of the business's marketing plan. In setting prices, the business will take into account the ...
.
Typical examples include
student
A student is a person enrolled in a school or other educational institution, or more generally, a person who takes a special interest in a subject.
In the United Kingdom and most The Commonwealth, commonwealth countries, a "student" attends ...
and senior discounts.
Theoretical basis
In a theoretical market with
perfect information
Perfect information is a concept in game theory and economics that describes a situation where all players in a game or all participants in a market have knowledge of all relevant information in the system. This is different than complete informat ...
,
perfect substitutes, and no
transaction costs
In economics, a transaction cost is a cost incurred when making an economic trade when participating in a market.
The idea that transactions form the basis of economic thinking was introduced by the institutional economist John R. Commons in 1 ...
or prohibition on secondary exchange (or re-selling) to prevent
arbitrage
Arbitrage (, ) is the practice of taking advantage of a difference in prices in two or more marketsstriking a combination of matching deals to capitalize on the difference, the profit being the difference between the market prices at which th ...
, price discrimination can only be a feature of
monopoly
A monopoly (from Greek language, Greek and ) is a market in which one person or company is the only supplier of a particular good or service. A monopoly is characterized by a lack of economic Competition (economics), competition to produce ...
and
oligopoly
An oligopoly () is a market in which pricing control lies in the hands of a few sellers.
As a result of their significant market power, firms in oligopolistic markets can influence prices through manipulating the supply function. Firms in ...
markets, where
market power
In economics, market power refers to the ability of a theory of the firm, firm to influence the price at which it sells a product or service by manipulating either the supply or demand of the product or service to increase economic profit. In othe ...
can be exercised. Without market power when the price is higher than the market equilibrium, consumers will switch to sellers selling at the market equilibrium.
Moreover, when the seller tries to sell the same good at differentiating prices, the buyer at the lower price can arbitrage by selling to the consumer buying at the higher price with a small discount from the higher price.
Price discrimination requires
market segmentation
In marketing, market segmentation or customer segmentation is the process of dividing a consumer or business market into meaningful sub-groups of current or potential customers (or consumers) known as ''segments''. Its purpose is to identify pr ...
and some means to discourage discount customers from becoming resellers and, by extension, competitors.
This usually entails preventing any resale: keeping the different price groups separate, making price comparisons difficult, or restricting pricing information.
The boundary set up by the marketer to keep segments separate is referred to as a ''rate fence'' (a rule that allows consumers to segment themselves based on their needs, behaviour, and willingness to pay). Price discrimination is thus very common in services where resale is not possible; an example is student discounts at museums: Students may get lower prices than others, but do not become resellers, because the service is consumed at point of sale. Another example of price discrimination is
intellectual property
Intellectual property (IP) is a category of property that includes intangible creations of the human intellect. There are many types of intellectual property, and some countries recognize more than others. The best-known types are patents, co ...
, enforced by law and by technology. In the market for DVDs, laws require DVD players to be designed and produced with hardware or software that prevents inexpensive copying or playing of content purchased legally elsewhere in the world at a lower price. In the US the
Digital Millennium Copyright Act
The Digital Millennium Copyright Act (DMCA) is a 1998 United States copyright law that implements two 1996 treaties of the World Intellectual Property Organization (WIPO). It criminalizes production and dissemination of technology, devices, or ...
has provisions to outlaw circumventing of such devices to protect the profits that copyright holders can obtain from price discrimination against higher price market segments.
Price discrimination attempts to capture as much consumer surplus as possible. By understanding the elasticity of demand in various segments, a business can price to maximize sales in each segment.
When a seller identifies a consumer (or group) that has a lower willingness to pay, price discrimination maximizes profits.
Market power
Degrees
Market power
In economics, market power refers to the ability of a theory of the firm, firm to influence the price at which it sells a product or service by manipulating either the supply or demand of the product or service to increase economic profit. In othe ...
refers to the ability of a seller to increase price without losing share (sales).
Factors that affect market power include:
* Number of competitors
* Product differentiation between suppliers
* Entry restrictions
The degree of market power can usually be divided into 4 categories (listed in the table below in order of increasing market power):
Since price discrimination is dependent on a seller's market power, monopolies use price discrimination, however, oligopolies can also use price discrimination when the risk of arbitrage and consumers moving to other competitors is low.
Oligopolies
When the dominant companies in an
oligopoly
An oligopoly () is a market in which pricing control lies in the hands of a few sellers.
As a result of their significant market power, firms in oligopolistic markets can influence prices through manipulating the supply function. Firms in ...
compete on price, inter-temporal price discrimination (charging a high price initially, then lowering it over time) may be adopted.
Price discrimination can lower profits. For instance, when oligopolies offer a lower price to consumers with high price elasticity (lower disposable income) they compete with other sellers to capture the market until a lower profit is retained.
Hence, oligopolies may opt to not use price discrimination.
Degrees
First degree: perfect price discrimination
Exercising first degree (or perfect or primary) price discrimination requires the seller of a good or service to know the absolute maximum price (or
reservation price
In economics, a reservation (or reserve) price is a limit on the price of a good (economics), good or a service (economics), service. On the demand side, it is the highest price that a buyer is Willingness to pay, willing to pay; on the supply (ec ...
) that every consumer is willing to pay. By knowing the reservation price, the seller is able to sell the good or service to each consumer at the maximum price they are willing to pay (greater or equal to the
marginal cost
In economics, the marginal cost is the change in the total cost that arises when the quantity produced is increased, i.e. the cost of producing additional quantity. In some contexts, it refers to an increment of one unit of output, and in others it ...
), and thus fully capture
consumer surplus
In mainstream economics, economic surplus, also known as total welfare or total social welfare or Marshallian surplus (after Alfred Marshall), is either of two related quantities:
* Consumer surplus, or consumers' surplus, is the monetary gain ...
.
The resulting profit is equal to the sum of consumer surplus and
seller surplus.
This is the most profitable realm as each consumer buys the good at the highest price they are willing to pay.
The marginal consumer is the one whose reservation price equals the seller's marginal cost. Sellers that engage in first degree price discrimination produce more product than they would otherwise. Hence first degree price discrimination can eliminate
deadweight loss
In economics, deadweight loss is the loss of societal economic welfare due to production/consumption of a good at a quantity where marginal benefit (to society) does not equal marginal cost (to society). In other words, there are either goods ...
that occurs in monopolistic markets.
Examples of first degree price discrimination can be observed in markets where consumers bid for tenders, though, in this case, the practice of collusive tendering could reduce the market efficiency.
Second degree: quantity discount
In second-degree price discrimination, the price of the same good varies according to the quantity demanded. It usually comes in the form of a quantity discount that exploits the law of diminishing
marginal utility
Marginal utility, in mainstream economics, describes the change in ''utility'' (pleasure or satisfaction resulting from the consumption) of one unit of a good or service. Marginal utility can be positive, negative, or zero. Negative marginal utilit ...
. Diminishing marginal utility claims that consumer utility decreases (diminish) with each successive unit consumed (think
bonbons).
By offering a quantity discount for a larger quantity the seller is able to capture some of the consumer surplus.
This is because diminishing marginal utility may mean the consumer would not be willing to purchase an additional unit without a discount since the marginal utility received from the good or service is no longer greater than the price.
However, by offering a discount the seller can capture some of consumers surplus by encouraging them to purchase an additional unit at a discounted price.
This is particularly widespread in sales to industrial customers, where bulk buyers enjoy discounts.
Mobile phone plans and subscriptions are instances of second-degree price discrimination. Consumers usually require a one-year subscription to be less expensive than a monthly one. Whether or not consumers need the longer subscription, they are more likely to accept one if the cost is less.
Third degree: market segregation
Third-degree price discrimination means charging a different price to a group of consumers based on their different elasticities of demand: the less elastic group is charged a higher price.
For example, rail and tube (subway) travelers can be subdivided into commuters and casual travelers, and cinema goers can be subdivided into adults and children. Splitting the market into peak and off-peak use of service is common and occurs with energy and cinema tickets, as well as gym membership and parking.
In order to offer different prices for different groups of people in the aggregate market, the seller has to group its consumers. Prices must be set prices to match to buyer preferences. Sub-markets must be separated by time, physical distance, nature of use, etc. For example, back-to-school pricing may be lower than in other seasons. The markets must be structured so that buyers who purchase at the lower price in the elastic sub-market cannot resell at a higher price in the inelastic sub-market.
Two-part tariff (razor and blades)
The
two-part tariff
A two-part tariff (TPT) is a form of price discrimination wherein the price of a product or service is composed of two parts – a lump-sum fee as well as a per-unit charge. In general, such a pricing technique only occurs in partially or fully ...
is another form of price discrimination wherein the seller charges a low (loss-making) initial fee in hopes of freezing consumer choice while charging a higher secondary fee for continuing to use the product. This pricing strategy yields a result similar to second-degree price discrimination. The two-part tariff increases welfare because the monopolistic markup is eliminated. However, an upstream monopolist may set higher secondary prices, which may reduce welfare.
An example of two-part tariff pricing is in the market for
razors. The customer pays an initial cost for the razor and then pays for replacement blades. This pricing strategy works because it shifts the demand curve to the right: since the customer has already paid for the initial blade holder and will continue to buy the blades as long as they are cheaper than alternatives.
Combination
These types are not mutually exclusive. Thus a seller may vary pricing by location, while offering bulk discounts as well. Airlines combine types, including:
* Bulk discounts to wholesalers, consolidators, and tour operators
* Incentive discounts for higher sales volumes to travel agents and corporate buyers
* Seasonal discounts, incentive discounts, and location-sensitive prices. The price of a flight from say, Singapore to Beijing can vary widely if one buys the ticket in Singapore compared to Beijing (or New York or Tokyo or elsewhere).
* Discounted tickets requiring advance purchase and/or Saturday stays. Both restrictions have the effect of excluding business travelers, who typically arrange trips on shorter notice.
User-controlled
While conventional theory generally assumes that prices are set by the seller, in one variant prices are set by the buyer, such as
pay what you want pricing. Such user-controlled price discrimination exploits similar ability to adapt to varying demand curves or individual price sensitivities, and may avoid the negative perceptions of price discrimination when imposed by a seller.
In the matching markets, the platforms will internalize the impacts in revenue to create a cross-side effects. In return, this cross-side effect will differentiate price discrimination in matching intermediation from the standard markets.
Png taxonomy
The first/second/third degree taxonomy of price discrimination is due to Pigou. However, these categories are not mutually exclusive or exhaustive. Ivan Png suggests an alternative taxonomy:
* Complete discrimination: seller prices each unit at a different price, so that each user purchases up to the point where the user's marginal benefit equals the marginal cost of the item;
* Direct segmentation: seller conditions price on some attribute (e.g., age or gender) that ''directly'' segments the buyers;
* Indirect segmentation: seller relies on some proxy (e.g., package size, usage quantity, coupon) to structure a choice that ''indirectly'' segments the buyers;
* Uniform pricing: seller sets a single price for each unit of the product.
The hierarchycomplete/direct/indirect/uniform pricingis in decreasing order of profitability and information requirement.
Complete price discrimination is most profitable, but requires the seller to have the most information about buyers. Next most profitable and in information requirement is direct segmentation, followed by indirect segmentation. Finally, uniform pricing is the least profitable and requires the least information about buyers.
Consumer surplus

The purpose of price discrimination is to increase profits by capturing
consumer surplus
In mainstream economics, economic surplus, also known as total welfare or total social welfare or Marshallian surplus (after Alfred Marshall), is either of two related quantities:
* Consumer surplus, or consumers' surplus, is the monetary gain ...
. This surplus arises because, in a market with a single clearing price, some customers (the very low price elasticity segment) would have been prepared to pay more than the market price. Price discrimination transfers some of this surplus from the consumer to the seller.
In a perfectly competitive market, price discrimination is not possible, because attempts to increase price for some buyers would be undercut by the competition.
Consumer surplus need not exist, for example in monopolistic markets where the seller can price above the market clearing price. Alternatively, should fixed costs or
economies of scale
In microeconomics, economies of scale are the cost advantages that enterprises obtain due to their scale of operation, and are typically measured by the amount of Productivity, output produced per unit of cost (production cost). A decrease in ...
raise the
marginal cost
In economics, the marginal cost is the change in the total cost that arises when the quantity produced is increased, i.e. the cost of producing additional quantity. In some contexts, it refers to an increment of one unit of output, and in others it ...
of adding more consumers higher than the
marginal profit from selling more product, consumer surplus may be captured by the seller. This means that charging some consumers less than an even share of costs can be beneficial. An example is a high-speed internet connection shared by two consumers in a single building; if one is willing to pay less than half the cost of connecting the building, and the other willing to make up the rest but not to pay the entire cost, then price discrimination can allow the purchase to take place. However, this will cost the consumers as much or more than if they pooled their money to pay a non-discriminating price. If the consumer is considered to be the building, then a consumer surplus goes to the inhabitants.
A seller facing a downward sloping demand curve that is convex to the origin always obtains higher revenues under price discrimination than under uniform pricing. In the top diagram, a single price
is available to all customers. The amount of revenue is represented by area
. The consumer surplus is the area above line segment
but below the demand curve
.
With price discrimination, (the bottom diagram), the demand curve is divided into segments (
and
). A higher price
is charged to the low elasticity segment, and a lower price
is charged to the high elasticity segment. The total revenue from the first segment is equal to the area
. The total revenue from the second segment is equal to the area
. The sum of these areas will always be greater than
, assuming the demand curve resembles a rectangular
hyperbola
In mathematics, a hyperbola is a type of smooth function, smooth plane curve, curve lying in a plane, defined by its geometric properties or by equations for which it is the solution set. A hyperbola has two pieces, called connected component ( ...
with unitary elasticity. The more prices that are introduced, the greater the sum of the revenue areas, and the more of the consumer surplus is captured by the seller.
The above requires both first and second degree price discrimination: the right segment corresponds partly to different people than the left segment, partly to the same people, willing to buy more if the product is cheaper.
It is useful for the seller to determine the optimum prices in each market segment. This is shown in the next diagram where each segment is treated as a separate market with its own demand curve. As usual, the profit maximizing output (Qt) is determined by the intersection of the marginal cost curve (MC) with the marginal revenue curve for the total market (MRt).
The seller decides what amount of the total output to sell in each market by looking at the intersection of marginal cost with marginal revenue (
profit maximization
In economics, profit maximization is the short run or long run process by which a firm may determine the price, input and output levels that will lead to the highest possible total profit (or just profit in short). In neoclassical economics, ...
). This output is then divided between the two markets, at the equilibrium marginal revenue level. Therefore, the optimum outputs are
and
. From the demand curve in each market the profit can be determined maximizing prices of
and
.
The marginal revenue in both markets at the optimal output levels must be equal, otherwise the seller could profit from transferring output to whichever market is offering higher marginal revenue.
Given that Market 1 has a
price elasticity of demand
A good's price elasticity of demand (E_d, PED) is a measure of how sensitive the quantity demanded is to its price. When the price rises, quantity demanded falls for almost any good ( law of demand), but it falls more for some than for others. Th ...
of
and Market 2 of
, the optimal pricing ration in Market 1 versus Market 2 is