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Sears, Roebuck and Co. ( ), commonly known as Sears, is an American chain of
department store A department store is a retail establishment offering a wide range of consumer goods in different areas of the store, each area ("department") specializing in a product category. In modern major cities, the department store made a dramatic appe ...
s founded in 1892 by Richard Warren Sears and
Alvah Curtis Roebuck Alvah Curtis Roebuck (January 9, 1864 – June 18, 1948) was the co-founder of Sears, Roebuck and Company with his partner Richard Warren Sears. Early life Alvah Curtis Roebuck was born on January 9, 1864, in Lafayette, Indiana. He began work ...
and reincorporated in 1906 by Richard Sears and
Julius Rosenwald Julius Rosenwald (August 12, 1862 – January 6, 1932) was an American businessman and philanthropist. He is best known as a part-owner and leader of Sears, Roebuck and Company, and for establishing the Rosenwald Fund, which donated millions in ...
, with what began as a
mail order Mail order is the buying of goods or services by mail delivery. The buyer places an order for the desired products with the merchant through some remote methods such as: * Sending an order form in the mail * Placing a telephone call * Placing ...
ing catalog company migrating to opening retail locations in 1925, the first in
Chicago (''City in a Garden''); I Will , image_map = , map_caption = Interactive Map of Chicago , coordinates = , coordinates_footnotes = , subdivision_type = List of sovereign states, Count ...
. In 2005, the company was bought by the management of the American big box discount chain
Kmart Kmart Corporation ( , doing business as Kmart and stylized as kmart) is an American retail company that owns a chain of big box department stores. The company is headquartered in Hoffman Estates, Illinois, United States. The company was inc ...
, which upon completion of the merger, formed
Sears Holdings Sears Holdings Corporation was an American holding company headquartered in Hoffman Estates, Illinois. It was the parent company of the chain stores Kmart and Sears and was founded after the former purchased the latter in 2005. It was the 20t ...
. Through the 1980s, Sears was the largest retailer in the United States. In 2018, it was the 31st-largest. After several years of declining sales, Sears's parent company filed for Chapter 11
bankruptcy Bankruptcy is a legal process through which people or other entities who cannot repay debts to creditors may seek relief from some or all of their debts. In most jurisdictions, bankruptcy is imposed by a court order, often initiated by the debto ...
on October 15, 2018. It announced on January 16, 2019, that it had won its bankruptcy auction, and that a reduced number of 425 stores would remain open, including 223 Sears stores. Sears was based in the
Sears Tower The Willis Tower (originally the Sears Tower) is a 108- story, skyscraper in the Loop community area of Chicago in Illinois, United States. Designed by architect Bruce Graham and engineer Fazlur Rahman Khan of Skidmore, Owings & Merrill (SOM ...
in Chicago from 1973 until 1995, and is currently headquartered in Hoffman Estates, Illinois. Sears announced in 2021 that it would be selling its Hoffman Estates headquarters complex.


History


Beginnings

Richard Warren Sears was born in 1863 in
Stewartville, Minnesota Stewartville is a city in Olmsted County, Minnesota, United States. The population was 5,916 at the 2010 census, and was estimated to have grown to a population of 6,125 as of 2018. Stewartville has experienced growth as a result of its locati ...
to a wealthy family which moved to nearby Spring Valley.Richard Sears
, Spring Valley Methodist Church Museum, Accessed January 17, 2011.
In 1879, his father died shortly after losing the family fortune in a speculative stock deal. Sears moved across the state to work as a railroad station agent in North Redwood, then
Minneapolis Minneapolis () is the largest city in Minnesota, United States, and the county seat of Hennepin County. The city is abundant in water, with thirteen lakes, wetlands, the Mississippi River, creeks and waterfalls. Minneapolis has its origin ...
. While he was in North Redwood, a jeweler refused delivery on a shipment of watches. Sears purchased them and sold them at a low price to the station agents, making a profit. He started a mail-order watch business in Minneapolis in 1886, calling it the R.W. Sears Watch Company. That year, he met
Alvah Curtis Roebuck Alvah Curtis Roebuck (January 9, 1864 – June 18, 1948) was the co-founder of Sears, Roebuck and Company with his partner Richard Warren Sears. Early life Alvah Curtis Roebuck was born on January 9, 1864, in Lafayette, Indiana. He began work ...
, a watch repairman. In 1887, Sears and Roebuck relocated the business to Chicago, and the company published Richard Sears's first mail-order catalog, offering watches, diamonds, and jewelry. In 1889, Sears sold his business for $100,000 ($3 million in 2021 dollars) and relocated to Iowa, planning to be a rural banker. He returned to Chicago in 1892 and established a new mail-order firm, again selling watches and jewelry, with Roebuck as his partner, operating as the A. C. Roebuck watch company. In 1893, they renamed the company Sears, Roebuck, and Co. and began to diversify the product lines offered in their catalogs. Before the Sears catalog, farmers near small rural towns usually purchased supplies, often at high prices and on credit, from local general stores with narrow selections of goods. Prices were negotiated and relied on the storekeeper's estimate of a customer's creditworthiness. Sears built an opposite business model by offering in their catalogs a larger selection of products at published prices. By 1894, the Sears catalog had grown to 322 pages, including many new items, such as sewing machines, bicycles,
sporting goods Sports equipment, sporting equipment, also called sporting goods, are the tools, materials, apparel, and gear used to compete in a sport and varies depending on the sport. The equipment ranges from balls, nets, and protective gear like helmets. ...
and
automobile A car or automobile is a motor vehicle with wheels. Most definitions of ''cars'' say that they run primarily on roads, seat one to eight people, have four wheels, and mainly transport people instead of goods. The year 1886 is regarded ...
s (later produced, from 1905 to 1915, by Lincoln Motor Car Works of Chicago Ford_line.html" ;"title="Lincoln_(automobile).html" ;"title="o relation to the current Lincoln (automobile)">Ford line">Lincoln_(automobile).html" ;"title="o relation to the current Lincoln (automobile)">Ford line. By 1895, the company was producing a 532-page catalog. Sales were over $400,000 ($12 million in 2021 dollars) in 1893 and over $750,000 ($20 million in 2021 dollars) two years later. By 1896, dolls, stoves, and groceries were added to the catalog. Despite the strong and growing sales, the national Panic of 1893 led to a full-scale recession, causing a cash squeeze and large quantities of unsold merchandise by 1895. Roebuck decided to quit, returning later in a publicity role. Sears offered Roebuck's half of the company to Chicago businessman Aaron Nusbaum, who in turn brought in his brother-in-law
Julius Rosenwald Julius Rosenwald (August 12, 1862 – January 6, 1932) was an American businessman and philanthropist. He is best known as a part-owner and leader of Sears, Roebuck and Company, and for establishing the Rosenwald Fund, which donated millions in ...
, to whom Sears owed money. In August 1895, they bought Roebuck's half of the company for $75,000 ($ million today), and that month the company was reincorporated in Illinois with a capital stock of $150,000 ($ million today). The transaction was handled by Albert Henry Loeb of Chicago law firm Loeb & Adler (now Arnstein & Lehr); copies of the transaction are still displayed on the firm's walls.


Early 20th century

Sears and Rosenwald got along well with each other, but not with Nusbaum; they bought his interest in the firm for $1.3 million in 1903 ($ million today). Rosenwald brought to the mail-order firm a rational management philosophy and diversified product lines: dry goods, consumer durables, drugs, hardware, furniture, and nearly anything else a farm household could desire. Sales continued to proliferate, and the prosperity of the company and their vision for more significant expansion led Sears and Rosenwald to take the company public in 1906, with a stock placement of $40 million ($ billion today). They had to incorporate a new company to bring the operation public; Sears and Rosenwald established Sears, Roebuck and Company with the legal name Sears, Roebuck and Co., in the state of New York, which effectively replaced the original company. The current company inherits the history of the old company, celebrating the original 1892 incorporation, rather than the 1906 revision, as the start of the company. Sears's successful 1906
initial public offering An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investme ...
(IPO) marks the first major retail IPO in American financial history and represented a coming of age, financially, of the consumer sector. The company traded under the ticker symbol S and was a component of the
Dow Jones Industrial Average The Dow Jones Industrial Average (DJIA), Dow Jones, or simply the Dow (), is a stock market index of 30 prominent companies listed on stock exchanges in the United States. The DJIA is one of the oldest and most commonly followed equity inde ...
from 1924 to 1999. In 1906, Sears opened its catalog plant and the Sears Merchandise Building Tower in Chicago's West Side. The building was the anchor of what would become the massive
Sears, Roebuck and Company Complex The Sears, Roebuck and Company Complex is a building complex in the community area of North Lawndale in Chicago, Illinois. The complex hosted most of department-store chain Sears' mail order operations between 1906 and 1993, and it also serve ...
of offices, laboratories, and mail-order operations at Homan Avenue and Arthington Street. The complex served as corporate headquarters until 1973 when the
Sears Tower The Willis Tower (originally the Sears Tower) is a 108- story, skyscraper in the Loop community area of Chicago in Illinois, United States. Designed by architect Bruce Graham and engineer Fazlur Rahman Khan of Skidmore, Owings & Merrill (SOM ...
was completed and served as the base of the mail-order catalog business until 1995. By 1907, under Rosenwald's leadership as vice president and treasurer, annual sales of the company climbed to roughly $50 million ($ billion today). Sears resigned from the presidency in 1908 due to declining health, with Rosenwald named president and chairman of the board and taking on full control. In 1910, Sears acquired the David Bradley Plow company. This acquisition would lead to the manufacturing of riding mowers, chainsaws, tillers, etc., in the Bradley Illinois factory. The company was badly hurt during 1919–21 as a severe depression hit the nation's farms after farmers had over-expanded their holdings. To bail out the company, Rosenwald pledged $21 million ($ million today) of his personal wealth in 1921. By 1922, Sears regained financial stability.


Boom years


Brick and mortar

Rosenwald decided to shift emphasis to urban America and brought in
Robert E. Wood Robert Elkington Wood (June 13, 1879 – November 6, 1969) was an American military officer and business executive. After retiring from the U.S. Army as a brigadier general, Wood had a successful career as a corporate executive, most notab ...
to take charge. Rosenwald oversaw the design and construction of the firm's first department store, built on land within the Sears, Roebuck, and Company Complex. The store opened in 1925. In 1924, Rosenwald resigned the presidency but remained as chair until he died in 1932; his goal was to devote more time to philanthropy. The first store opened on February 2, 1925, as an experiment in the
North Lawndale North Lawndale is one of the 77 community areas of the city of Chicago, Illinois, located on its West Side. The area contains the K-Town Historic District, the Foundation for Homan Square, the Homan Square interrogation facility, and the great ...
Sears, Roebuck and Company Complex The Sears, Roebuck and Company Complex is a building complex in the community area of North Lawndale in Chicago, Illinois. The complex hosted most of department-store chain Sears' mail order operations between 1906 and 1993, and it also serve ...
. Despite its remote location on the outskirts of Chicago, its success led to dozens of further openings across the country, many in conjunction with the company's mail-order offices, typically in lower-middle-class and working-class neighborhoods, far from the main downtown shopping district. This was considered highly unconventional at a time when shopping was concentrated in city centers, but through
World War II World War II or the Second World War, often abbreviated as WWII or WW2, was a world war that lasted from 1939 to 1945. It involved the World War II by country, vast majority of the world's countries—including all of the great power ...
, there was an extensive
streetcar A tram (called a streetcar or trolley in North America) is a rail vehicle that travels on tramway tracks on public urban streets; some include segments on segregated right-of-way. The tramlines or networks operated as public transport a ...
network in Chicago and other US cities. However, rapidly increasing car ownership and the brand's huge popularity helped attract customers. Sears retail stores were pioneering and broke the conventions of the time in three ways: their location away from central shopping districts, innovative store design, and unconventional product mix and retailing practices. Many stores at this time were designed by architect George C. Nimmons and his firms. The architecture was driven by merchandising needs rather than the desired outer appearance. This made the stores excellent examples of the
modern architecture Modern architecture, or modernist architecture, was an architectural movement or architectural style based upon new and innovative technologies of construction, particularly the use of glass, steel, and reinforced concrete; the idea that for ...
of the time – styles made famous by Bertram Goodhue and
Eliel Saarinen Gottlieb Eliel Saarinen (, ; August 20, 1873 – July 1, 1950) was a Finnish-American architect known for his work with art nouveau buildings in the early years of the 20th century. He was also the father of famed architect Eero Saarinen. Lif ...
. Its stores were oriented to motorists. Set apart from existing business districts amid residential areas occupied by their target audience, they had ample, free, off-street parking and communicated a clear corporate identity. In the 1930s, the company designed fully air-conditioned, "windowless" stores, such as Sears-Pico in 1939 in
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, which was the first to have an open plan selling floor (instead of breaking up the floor into discrete sections). Sears was also a pioneer in creating department stores that catered to men and women. The stores included hardware and building materials. It de-emphasized the latest clothing fashions in favor of practical and durable clothing and allowed customers to select goods without the aid of a clerk. In 1933, Sears issued the first of its Christmas catalogs known as the "
Sears Wishbook The ''Sears Wish Book'' was a popular Christmas-themed catalog released annually by the American department store chain Sears in August or September. The catalog contained toys and other holiday-related merchandise. The first ''Sears Wish Book'' ...
", a catalog featuring toys and gifts, separate from the annual Christmas Catalog. From 1908 to 1940, it included ready-to-assemble
Sears Catalog Home Sears Modern Homes were catalog and kit houses sold primarily through mail order by Sears, Roebuck and Co., an American retailer. From 1908 to 1942, Sears sold more than 70,000 of these houses in North America, by the company's count. Sears ...
kit houses. Sears opened its first store in
Mexico City Mexico City ( es, link=no, Ciudad de México, ; abbr.: CDMX; Nahuatl: ''Altepetl Mexico'') is the capital and largest city of Mexico, and the most populous city in North America. One of the world's alpha cities, it is located in the Valley o ...
in 1947; the Mexican stores would later spin off into Sears Mexico, which in 2020 operated more than 75 stores across Mexico. In July 2021, it was announced that Sears Mexico is considering renaming their stores to distance itself from its failing former parent in the United States. From the 1920s to the 1950s, Sears built many urban department stores in the U.S., Canada, and Mexico (apart from, but not far from, existing
central business district A central business district (CBD) is the commercial and business centre of a city. It contains commercial space and offices, and in larger cities will often be described as a financial district. Geographically, it often coincides with the "city ...
s), and they overshadowed the mail-order business. Following World War II, the company expanded into suburban markets and malls. In 1959, it had formed the Homart Development Company for developing malls. Many of the company's stores have undergone major renovations or replacements since the 1980s. Sears began to diversify in the 1930s, creating Allstate Insurance Company in 1931 and placing Allstate representatives in its stores in 1934 (Allstate was also used as a house brand on a range of motorized vehicles sold by Sears). Over the decades, it established major national brands, such as Kenmore, Craftsman, DieHard, Silvertone, Supertone, and
Toughskins Toughskins are a line of clothing sold by Sears, Roebuck and Co. which were primarily marketed for their durability. When launched, the line consisted of children's jeans which were sold with the guarantee that children would grow out of them be ...
. The success of Sears outdoor products raised the attention of the Federal Government and the antitrust laws. Sears purchased David Bradley to manufacture farm and lawn equipment. Its success was broken up in 1962 as they sold more plows than John Deere. Sears sold 1/2 of the David Bradley factory in Bradley, Illinois to the Newark Ohio Company that was shortly acquired by Roper Industries. Sears reached its pinnacle in the 1970s. In 1974, Sears completed the 110-story
Sears Tower The Willis Tower (originally the Sears Tower) is a 108- story, skyscraper in the Loop community area of Chicago in Illinois, United States. Designed by architect Bruce Graham and engineer Fazlur Rahman Khan of Skidmore, Owings & Merrill (SOM ...
in Chicago, which became the world's tallest building, a title it took from the former Twin Towers in New York. Upon moving out of Chicago, Sears sold the Sears Tower in 1988. In the sale contract of the tower, Sears retained its naming rights to the building until 2003, but the Sears Tower retained the name until early 2009, when London-based insurer Willis Group Holdings, Ltd. was given the building's naming rights to encourage them to occupy the building. Sears moved to the new Prairie Stone Business Park in Hoffman Estates, Illinois, between 1993 and 1995. The
Sears Centre The Now Arena (originally known as the Sears Centre, Sears Centre Arena and stylized as NOW Arena) is a multi-purpose arena in Hoffman Estates, Illinois, a northwest suburb from Chicago, near land which formerly contained the Poplar Creek Music ...
is a 10,001-seat multi-purpose arena located in Hoffman Estates adjacent to the Prairie Stone campus.


Mail order

The Sears catalog became known in the industry as "the Consumers' Bible". The company sold to foreign customers, such as after the American occupation of
Greenland in World War II The fall of Denmark in April 1940 left the Danish colony of Greenland an unoccupied territory of an occupied nation, under the possibility of seizure by the United Kingdom, United States or Canada. To forestall this, the United States acted to ...
, Philippines, among others, when locals ordered from catalogs left by soldiers. Novelists and story writers often portrayed the importance of the catalog in the emotional lives of rural folk. The catalog also entered the language, particularly of rural dwellers, as a
euphemism A euphemism () is an innocuous word or expression used in place of one that is deemed offensive or suggests something unpleasant. Some euphemisms are intended to amuse, while others use bland, inoffensive terms for concepts that the user wishes ...
for toilet paper, as its pages could be torn out and used as such. In addition, for many rural African-Americans, especially in areas dominated by
Jim Crow The Jim Crow laws were state and local laws enforcing racial segregation in the Southern United States. Other areas of the United States were affected by formal and informal policies of segregation as well, but many states outside the Sou ...
racial segregation Racial segregation is the systematic separation of people into racial or other ethnic groups in daily life. Racial segregation can amount to the international crime of apartheid and a crime against humanity under the Statute of the Intern ...
, the Sears catalog was a vital retail alternative to local white-population-dominated stores, bypassing the stores' frequent intention to deny them fair access to their merchandise. However, as the nation urbanized, Sears's catalog business faced competition from city department stores. Rural America's population was slow-growing and possessed far less spending power than urban America.


Decline

In the 1980s, the company began to diversify into non-retail entities such as buying
Dean Witter Dean Witter Reynolds was an American stock brokerage and securities firm catering to a variety of clients. Prior to the company's acquisition, it was among the largest firms in the securities industry with over 9,000 account executives (ranking ...
and Coldwell Banker in 1981. In 1984, it launched
Prodigy Prodigy, Prodigies or The Prodigy may refer to: * Child prodigy, a child who produces meaningful output to the level of an adult expert performer ** Chess prodigy, a child who can beat experienced adult players at chess Arts, entertainment, and ...
as a joint venture with IBM, and introduced the Discover credit card in 1985. However, these actions have been said to have distracted management's attention from the core retail business and allowed competing retailers to gain significant ground, culminating with
Walmart Walmart Inc. (; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores from the United States, headquarter ...
surpassing Sears as the largest retailer in the United States in 1990. In the 1990s, the company began divesting itself of many non-retail entities, which were detrimental to its bottom line. Sears spun off its financial services arm, which included brokerage business Dean Witter Reynolds and Discover Card. It sold its mall building subsidiary Homart to
General Growth Properties GGP Inc. (an initialism of General Growth Properties) was an American commercial real estate company and the second-largest shopping mall operator in the United States. It was founded by brothers Martin, Matthew and Maurice Bucksbaum in Ceda ...
in 1995. Sears later acquired hardware chain
Orchard Supply Hardware Orchard Supply Hardware (OSH) was an American retailer of home improvement and gardening products. Headquartered in San Jose, California, Orchard Supply Hardware had dozens of locations throughout California, with expansions into Oregon and Flor ...
in 1996 and started home improvement store The Great Indoors in 1997. The cost of distributing the once highly influential general merchandise catalog became prohibitive; sales and profits had declined. The company discontinued the catalog in 1993. It dismissed 50,000 workers who had filled the orders. In 1992, California successfully sued the company for falsely finding things wrong with automobiles in for repair for other reasons. In 1997, criminal charges were made. In 1998, Sears announced it had sold the remnants of Western Auto (which it had acquired in 1988) to Roanoke-based Advance Auto Parts. The business deal was not what experts in the after-market automotive industry expected: Sears, Roebuck became "one of the largest shareholders" after obtaining a 40% stake in Advance Auto Parts and merging their two store networks, which included Western Auto's wholesale and retail operations. The existing store network of Advance Auto Parts, comprising 915 stores in 17 U.S. states, merged with 590 U.S.-based Parts America Stores in addition to 40 Western Auto stores in the
Commonwealth of Puerto Rico Puerto Rico (; abbreviated PR; tnq, Boriken, ''Borinquen''), officially the Commonwealth of Puerto Rico ( es, link=yes, Estado Libre Asociado de Puerto Rico, lit=Free Associated State of Puerto Rico), is a Caribbean island and unincorporated ...
. In 1997, Sears sold 85% of its Mexico affiliate to
Grupo Carso Grupo Carso is a Mexican global conglomerate company owned by Carlos Slim. It was formed in 1990 after the merger of Corporación Industrial Carso and Grupo Inbursa. The name Carso stands for Carlos Slim and Soumaya Domit de Slim, his late wife. ...
. Sears Holdings continued to produce specialty catalogs and reintroduced a smaller version of the Holiday Wish Book in 2007. In 2003, Sears sold its U.S. retail credit card operation to
Citibank Citibank, N. A. (N. A. stands for " National Association") is the primary U.S. banking subsidiary of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, and later became First National City ...
. The remaining card operations for Sears Canada were sold to
JPMorgan Chase JPMorgan Chase & Co. is an American multinational investment bank and financial services holding company headquartered in New York City and incorporated in Delaware. As of 2022, JPMorgan Chase is the largest bank in the United States, t ...
in August 2005. In 2003, Sears opened a new concept store called Sears Grand. Sears Grand stores carried everything that a regular Sears carries, and more. Sears Grand stores were about . A 2021 article in ''
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'' stated that most Sears Grand stores were shuttered by 2010. On November 17, 2004, Kmart Holdings Corporation announced it would acquire Sears, Roebuck, and Co. for $11 billion after Kmart completed its recovery from bankruptcy. As a part of the acquisition, Kmart Holding Corporation, along with Sears, Roebuck, and Co., was transformed into the new Sears Holdings Corporation. The new company started trading on the NASDAQ stock exchange as SHLD; Sears sold its single-letter ticker symbol 'S' in the
New York Stock Exchange The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District of Lower Manhattan in New York City. It is by far the world's largest stock exchange by market capitalization of its liste ...
that it had held since 1910 to
Sprint Corporation Sprint Corporation was an American telecommunications company. Before it merged with T-Mobile US on April 1, 2020, it was the fourth-largest mobile network operator in the United States, serving 54.3 million customers as of June 30, 2019. The ...
. The new corporation announced that it would continue to operate stores under both the Sears and Kmart brands. In 2005, the company began renovating some Kmart stores and converting them to the Sears Essentials format, only to change them later to Sears Grands. The combined company's profits peaked at $1.5 billion in 2006. By 2010, the company was no longer profitable; from 2011 to 2016, the company lost $10.4 billion. In 2014, its total debt ($4.2 billion at the end of January 2017) exceeded its market capitalization ($974.1 million as of March 21, 2017). Sears declined from more than 3,500 physical stores to 695 US stores from 2010 to 2017. Sales at Sears stores dropped 10.3 percent in the final quarter of 2016 when compared to the same period in 2015. Sears spent much of 2014 and 2015 selling off portions of its balance sheet; namely, Lands' End and its stake in
Sears Canada Sears Canada Inc. was a publicly-traded Canadian company affiliated with the American-based Sears department store chain. In operation from 1952 until January 14, 2018, and headquartered in Toronto, Ontario, the company began as Simpsons-Sears ...
, one of the biggest e-commerce players in Canada, with
Can$ The Canadian dollar (symbol: $; code: CAD; french: dollar canadien) is the currency of Canada. It is abbreviated with the dollar sign $, there is no standard disambiguating form, but the abbreviation Can$ is often suggested by notable style ...
505 million in sales in 2015—more than Walmart and others who had begun pushing aggressively into online sales, such as
Canadian Tire Canadian Tire Corporation, Limited is a Canadian retail company which operates in the automotive, hardware, sports, leisure and housewares sectors. Its Canadian operations include: Canadian Tire (including Canadian Tire Petroleum gas stations a ...
. Sears stated that the company was looking to focus on becoming a more tech-driven retailer. Sears's CEO and top shareholder said the sell-off of key assets in the last year had given the retailer the money it needs to speed up its transformation. Sears Holdings had lost a total of US$7 billion in the four years to 2015. In part, the retailer was trying to curb losses by using a loyalty program called Shop Your Way. Sears believed the membership scheme would enhance repeat business and customer loyalty in the long term. CEO Eddie Lampert also concluded an arrangement that sold the Craftsman brand to Stanley Black & Decker Inc. for approximately US$900 million. In October 2017, Sears and appliance manufacturer
Whirlpool Corporation The Whirlpool Corporation is an American multinational manufacturer and marketer of home appliances, headquartered in Benton Charter Township, Michigan, United States. The Fortune 500 company has annual revenue of approximately $21 billion, ...
ended their 101-year-old association, reportedly due to pricing issues, although Whirlpool continued supplying Sears with Kenmore-branded appliances. In May 2018, Sears announced it had formed a "special committee" to explore the sale of Kenmore.


Bankruptcy and current operations

On September 24, 2018, the retailer's CEO warned that the company was "running out of time" to salvage its business. Sears Holdings filed for Chapter 11 bankruptcy on October 15, 2018, ahead of a $134 million debt payment due that day. On November 23, 2018, Sears Holdings released a list of 505 stores, including 266 Sears stores, that were for sale in the bankruptcy process, while all others would hold liquidation sales. On January 16, 2019, Sears Holdings announced it would remain open after Lampert won a bankruptcy auction for the company with an offer to keep about 400 stores open. On February 7, 2019, a bankruptcy judge approved a $5.2 billion plan by Sears's chairman and biggest shareholder to keep the business going. The approval meant roughly 425 stores, including 223 Sears stores, and 45,000 jobs would be preserved. In April 2019, Sears announced the opening of three new stores with a limited set of merchandise under the name Sears Home & Life. Also that month, Sears closed its store at Windward Mall in
Kaneohe, Hawaii Kāneohe () is a census-designated place (CDP) included in the City and County of Honolulu and located in Hawaii state District of Koolaupoko on the island of Oahu. In the Hawaiian language Hawaiian (', ) is a Polynesian language of the A ...
, and its store at
Oakbrook Center Oakbrook Center is a shopping center located near Interstate 88 and Route 83 in Oak Brook, Illinois. It was originally opened in 1962. It is the second largest shopping center in the Chicago metropolitan area by gross leasable area, only s ...
in Oak Brook, Illinois (which was razed and already rebuilt as a 1 story store), making it the first post-bankruptcy closure for the brand since being bought by ESL. On June 3, 2019, the company announced that Transform Holdco would acquire Sears Hometown & Outlet Stores. As per deal, it might need to divest its Sears Outlet division to gain approval. On August 6, 2019, it was announced that 26 stores, including 21 Sears stores, including the last Sears store in
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, at Riverchase Galleria in
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, and the last Sears store in
West Virginia West Virginia is a state in the Appalachian, Mid-Atlantic and Southeastern regions of the United States.The Census Bureau and the Association of American Geographers classify West Virginia as part of the Southern United States while the ...
, at
Huntington Mall Huntington Mall is an enclosed shopping mall in the village of Barboursville in Cabell County in the U.S. state of West Virginia. Currently the largest mall in West Virginia, it opened on 3 February 1981 and features more than 150 retailers. An ...
in Barboursville, would close in October, with plans to "accelerate the expansion of our smaller store formats which includes opening additional Home & Life stores and adding several hundred Sears Hometown stores after the Sears Hometown and Outlet transaction closes." On August 31, 2019, management announced that Transform would close an additional 92 stores, including 15 Sears stores, by the end of 2019. 100 more stores closed by January 2020. 51 Sears stores were closed in February 2020. More stores continued to close throughout 2020 and 2021, including the final Sears in Maine at The Maine Mall. As of September 16, 2021 the company's website listed 35 Sears stores. Near the end of 2019, Sears sold the brand name DieHard to Advance Auto Parts for $200 million. In September 2021, Sears announced that it would close more stores, including the last Sears store in New York City. The New York City Sears closed by November 24, 2021, and will potentially be redeveloped. In December 2021, Transformco announced its plans to sell the 2.3 million-square-foot Sears headquarters in Hoffman Estates, which includes 100 acres of undeveloped land. On January 19, 2022, Sears shut the remaining 15 Sears Auto Centers in the United States. The Sears Auto Center website now displays a message reading: "Auto Centers have closed for business. We appreciate your patronage over the years. If you have any questions concerning warranty claims, please visit us at Sears Help." Although the organization is a shadow of its former self, it still operates a few locations. In May 2022, it was announced that roughly 100 more Sears Hometown stores, including the last four in Michigan, would close permanently. On December 13, 2022, Sears Hometown filed for Chapter 11 bankruptcy.


Corporate affairs


Logo

File:Sears, Robuck & Co. letterhead 1907.jpg, Logo used in 1907 File:Sears logo 1966-1984.svg, Logo used from 1966 to 1984 File:Sears1984.png, Logo used from 1984 to 1994 File:Sears logo 1994-2004.svg, Logo used from 1994 to 2004; this logo is still used by Sears in Mexico File:SearsLogo.svg, Logo used from 2004 to 2010 in the United States File:Sears logo 2010-present.svg, Logo used from 2010 to 2019


Sponsorships

Before the company filed for bankruptcy, Sears sponsored many entertainment and sporting events. From 2006 until 2020, it had the naming rights to an 11,000-seat multi-purpose family entertainment, cultural and sports center in Hoffman Estates that was previously known then as the
Sears Centre The Now Arena (originally known as the Sears Centre, Sears Centre Arena and stylized as NOW Arena) is a multi-purpose arena in Hoffman Estates, Illinois, a northwest suburb from Chicago, near land which formerly contained the Poplar Creek Music ...
but has since been renamed the Now Arena. The company sponsored the television series '' Extreme Makeover: Home Edition''. The company also underwrote the PBS television series ''
Mister Rogers' Neighborhood ''Mister Rogers' Neighborhood'' (sometimes shortened to ''Mister Rogers'') is an American half-hour educational children's television series that ran from 1968 to 2001, and was created and hosted by Fred Rogers. The series ''Misterogers'' deb ...
'', under the name The Sears-Roebuck Foundation, from the show's premiere in 1968 until 1992. Through the Sears Auto Centers, the company sponsored the Formula Drift Darren McNamara Sears/Falken Saturn Sky drift car. It sponsored the
NASCAR The National Association for Stock Car Auto Racing, LLC (NASCAR) is an American auto racing sanctioning and operating company that is best known for stock car racing. The privately owned company was founded by Bill France Sr. in 1948, and ...
Truck Series The NASCAR Craftsman Truck Series is a pickup truck racing series owned and operated by the National Association for Stock Car Auto Racing, and is the only series in NASCAR to race production pickup truck based stock cars. The series is one of thr ...
, using the Craftsman brand as the title sponsor, from the series' inception in the
1995 NASCAR SuperTruck Series presented by Craftsman The 1995 NASCAR SuperTruck Series presented by Craftsman was the inaugural season of the NASCAR SuperTruck Series. The season began on February 5, 1995, and ended on October 28. Mike Skinner of Richard Childress Racing won the championship. P ...
to the 2008 season, when the agreement ended. It sponsored the #10
Gillett Evernham Motorsports Evernham Motorsports was an American professional stock car racing organization that competed in the NASCAR Cup Series. The team was founded in 2000 by former Hendrick Motorsports crew chief Ray Evernham, entering full-time competition as a two-c ...
car of Scott Riggs for the September 2, 2007, running of the Sharp AQUOS 500 at California Speedway through its Sears Auto Center branch. However, Riggs failed to qualify for the event. In 2016, Craftsman became the title sponsor of the World Racing Group, World of Outlaws Sprint car racing series.


Employee relations

Sears has struggled with employee relations. One notable example was the shift in 1992 from an hourly wage based on longevity to a base wage (usually between US$3.50 and US$6 per hour) and commissions ranging from 0.5% to 11%. Sears claimed the new base wage, often constituting a substantial (up to 40%) cut in pay, was done "to be successful in this highly competitive environment". In early October 2007, Sears cut commission rates for employees in some departments to between 0.5% and 4% but equalized the base wage across all Home Improvement and Electronics departments. In 2011, commission rates on non-base items were cut by 2% in the electronics department. In late 2009, the electronic department's commission on "base items" was cut to 1%. As of 2017, appliances is the only remaining department where compensation is based entirely on commission. Other departments give a base pay plus commission. In many stores, jewelry department associates receive a low base salary with a 1% commission on their sales. In March 2019, Sears claimed that it was ending
life insurance Life insurance (or life assurance, especially in the Commonwealth of Nations) is a contract between an insurance policy holder and an insurer or assurer, where the insurer promises to pay a designated beneficiary a sum of money upon the dea ...
benefits for an undisclosed number of its 90,000 retirees. A few months earlier, the company handed out over $25 million in bonuses to executives. This key Sears Retiree Benefit was worth between $5,000 and $15,000 for most of the pool (29,000) of eligible retired employees. In May 2019, former Sears Holdings chairman and CEO Eddie Lampert, months after purchasing the remains of Sears from the holding company, threatened not to pay out the $43 million in pension payments owed to 90,000 former Sears and Kmart employees and retirees. A ''
Forbes ''Forbes'' () is an American business magazine owned by Integrated Whale Media Investments and the Forbes family. Published eight times a year, it features articles on finance, industry, investing, and marketing topics. ''Forbes'' also r ...
'' editorial pointed out that
Steven Mnuchin Steven Terner Mnuchin ( ; born December 21, 1962) is an American investment banker and film producer who served as the 77th United States secretary of the treasury as part of the Cabinet of Donald Trump from 2017 to 2021. Serving for a full pre ...
,
Secretary of the Treasury The United States secretary of the treasury is the head of the United States Department of the Treasury, and is the chief financial officer of the federal government of the United States. The secretary of the treasury serves as the principal a ...
at the time, was a board member of Sears Holding until 2016, and was, at the time, one of three directors of the Pension Benefit Guaranty Corporation, which manages administration of pensions for defunct or bankrupt businesses.


Gallery

File:Sears PDN.jpg, Mall entrance to the Sears store at Plaza del Norte in Hatillo,
Puerto Rico Puerto Rico (; abbreviated PR; tnq, Boriken, ''Borinquen''), officially the Commonwealth of Puerto Rico ( es, link=yes, Estado Libre Asociado de Puerto Rico, lit=Free Associated State of Puerto Rico), is a Caribbean island and unincorporated ...
in 2011. This store closed in April 2021. File:Sears Auto Center.jpg, Sears Auto Center at Steeplegate Mall in
Concord, New Hampshire Concord () is the capital city of the U.S. state of New Hampshire and the county seat, seat of Merrimack County, New Hampshire, Merrimack County. As of the 2020 United States census, 2020 census the population was 43,976, making it the third larg ...
, in 2017. The Auto Center and the main store at this location closed in February 2020. File:2006 Sears Hawthorn Center.jpg, Exterior of the Sears at the Westfield Hawthorn in
Vernon Hills, Illinois Vernon Hills is a suburb north of Chicago, Illinois in Lake County, Illinois, United States. The population was 26,850 at the 2020 census. Vernon Hills serves as a retail hub for its surrounding area ( Libertyville, Lake Forest, Long Grove, Lin ...
in 2006. This location closed in August 2018 and was demolished in 2021. File:1.8.09ParamusParkMallByLuigiNovi3.jpg, Mall entrance to the former Sears at
Paramus Park Paramus Park is a shopping mall located in Paramus, New Jersey, United States. It opened in 1974, is owned by Brookfield Properties, and has a gross leasable area (GLA) of . Description Paramus Park is located on a plot of land between the ...
in
Paramus, New Jersey Paramus ( Waggoner, Walter H ''The New York Times'', February 16, 1966. Accessed October 16, 2018. "Paramus – pronounced puh-RAHM-us, with the accent on the second syllable – may have taken its name from 'perremus' or 'perymus,' Indian for ...
in 2009. This location closed in 2018. File:Sears, Roebuck and Company Warehouse and Service Center -- Houston, Texas.jpg, Sears, Roebuck and Company Warehouse and Service Center in
Houston Houston (; ) is the most populous city in Texas, the most populous city in the Southern United States, the fourth-most populous city in the United States, and the sixth-most populous city in North America, with a population of 2,304,580 ...
, in August 2020. On the National Register of Historic Places File:Searsessentials.jpg, Exterior of the Sears Essentials in Palm Springs, Florida in 2010. (reopened as Sears Outlet and closed) File:Sears grand tarentum.JPG, 2013 photo of the mall entrance to the Sears Grand at
Pittsburgh Mills The Galleria at Pittsburgh Mills, or simply Pittsburgh Mills, is a super-regional shopping center northeast of Pittsburgh, Pennsylvania in Frazer Township, along PA Route 28 near its intersection with the Pennsylvania Turnpike. The mall is the s ...
in
Tarentum, Pennsylvania Tarentum is a borough in Allegheny County in the U.S. state of Pennsylvania. It is northeast of Downtown Pittsburgh, along the Allegheny River. Tarentum was an industrial center where plate glass and bottles were manufactured; bricks, lumber, ...
. This Sears closed in January 2015. File:Sears Parts Repair Brooklyn.JPG, Exterior of the Sears Parts & Repair Store in Brooklyn, Ohio in 2012. File:Sears Coral Gables (Miami, Florida) still open 19 March 2022 - 23.jpg, Inside a Sears Store at Coral Gables in
Miami Miami ( ), officially the City of Miami, known as "the 305", "The Magic City", and "Gateway to the Americas", is a coastal metropolis and the county seat of Miami-Dade County in South Florida, United States. With a population of 442,241 at ...
in 2022, one of the few remaining Sears stores.


See also

* Gala-Sears – disbanded Chilean unit *
Sears Canada Sears Canada Inc. was a publicly-traded Canadian company affiliated with the American-based Sears department store chain. In operation from 1952 until January 14, 2018, and headquartered in Toronto, Ontario, the company began as Simpsons-Sears ...
– disbanded Canadian unit * Sears (Mexico) – Mexican unit held by
Grupo Carso Grupo Carso is a Mexican global conglomerate company owned by Carlos Slim. It was formed in 1990 after the merger of Corporación Industrial Carso and Grupo Inbursa. The name Carso stands for Carlos Slim and Soumaya Domit de Slim, his late wife. ...
* Sears plc – former UK company unrelated to U.S. retailer


References


Further reading

* Chang, Myong-Hun, and Joseph E. Harrington Jr. (December 1998)
"Organizational structure and firm innovation in a retail chain"
''Computational & Mathematical Organization Theory'' 3.4: 267–288. . Compares Sears's Robert E. Wood with Montgomery Ward's Sewell Avery. * * Emmet, Boris, and John E. Jeuck. ''Catalogues and counters: A history of Sears Roebuck and Company'' (1950). * * *


External links

*
Sears Catalogs
online scans of pages from several past Sears catalogs {{Authority control Companies based in Cook County, Illinois Department stores of the United States Former components of the Dow Jones Industrial Average Hoffman Estates, Illinois Lists of brands by company Mail-order retailers Manufactured home manufacturers Online marketplaces of the United States Sears Holdings American companies established in 1892 Retail companies established in 1892 1892 establishments in Illinois Companies that filed for Chapter 11 bankruptcy in 2018