A shopkeeper is a retail

merchant A merchant is a person who trades in goods produced by other people, especially one who trades with foreign countries. Merchants have been known for as long as humans have engaged in trade and commerce. Merchants and merchant networks operated i ...

tradesman A tradesperson or tradesman/tradeswoman is a skilled worker that specialises in a particular trade. Tradespeople (tradesmen/women) usually gain their skills through work experience, on-the-job training, an apprenticeship program or formal educ ...

; one who owns or operates a small store or shop. Generally, shop employees are not shopkeepers, but are often incorrectly referred to as such. At larger companies, a shopkeeper is usually referred to as a

manager Management (or managing) is the administration of organizations, whether businesses, nonprofit organizations, or a government bodies through business administration, nonprofit management, or the political science sub-field of public administra ...

, since the owner is not able to manage the business being a single shopkeeper, so this term could apply to larger firms (in particular, multiple shops) generally and be a separate duty.

Job descriptions

Shopkeepers may manage their own independent corner shop or run a franchise store on behalf of a retail chain (see Dealer (franchising)). Unlike store managers who usually work for a large retailer, shopkeepers normally have overall responsibility for a store. Independent shopkeepers include (but are not limited to) grocers, corner shopkeepers, newsagents,

butcher A butcher is a person who may Animal slaughter, slaughter animals, dress their flesh, sell their meat, or participate within any combination of these three tasks. They may prepare standard cuts of meat and poultry for sale in retail or wholesale ...

baker A baker is a tradesperson who baking, bakes and sometimes Sales, sells breads and other products made of flour by using an oven or other concentrated heat source. The place where a baker works is called a bakery. History Ancient histo ...

s, booksellers, florists, and antique dealers. A shopkeeper may serve clients at a counter and carry out other duties such as taking customer payments, giving change, helping customers, and wrapping gifts and purchases. Most of the time, shopkeepers answer customer's enquiries, give advice about products, and listen to customers' needs and requests, which can indicate new sales opportunities. They also calculate daily takings, prepare wages, deposit cash at the bank, book-keep and take stock to ensure that the stocks are available all the time. A shopkeeper also orders stock from wholesalers, manufacturers, agents, and importers.

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Job descriptions

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