
Short Message Service, commonly abbreviated as SMS, is a
text messaging
Text messaging, or texting, is the act of composing and sending electronic messages, typically consisting of alphabetic and numeric characters, between two or more users of mobile phones, tablet computers, smartwatches, desktops/laptops, or ...
service component of most
telephone
A telephone, colloquially referred to as a phone, is a telecommunications device that enables two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most ...
,
Internet
The Internet (or internet) is the Global network, global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a internetworking, network of networks ...
and
mobile device
A mobile device or handheld device is a computer small enough to hold and operate in hand. Mobile devices are typically battery-powered and possess a flat-panel display and one or more built-in input devices, such as a touchscreen or keypad. ...
systems. It uses standardized
communication protocols that let
mobile phone
A mobile phone or cell phone is a portable telephone that allows users to make and receive calls over a radio frequency link while moving within a designated telephone service area, unlike fixed-location phones ( landline phones). This rad ...
s exchange short text messages, typically transmitted over
cellular networks.
Developed as part of the
GSM
The Global System for Mobile Communications (GSM) is a family of standards to describe the protocols for second-generation (2G) digital cellular networks, as used by mobile devices such as mobile phones and Mobile broadband modem, mobile broadba ...
standards, and based on the
SS7 signalling protocol, SMS rolled out on digital cellular networks starting in 1993 and was originally intended for customers to receive alerts from their
carrier/operator. The service allows users to send and receive text messages of up to 160 characters, originally to and from GSM phones and later also
CDMA
Code-division multiple access (CDMA) is a channel access method used by various radio communication technologies. CDMA is an example of multiple access, where several transmitters can send information simultaneously over a single communicatio ...
and
Digital AMPS;
it has since been defined and supported on newer networks, including present-day
5G ones. Using
SMS gateway
An SMS gateway or MMS gateway allows a computer (also known as a Server) to send or receive text messages in the form of Short Message Service (SMS) or Multimedia Messaging Service (MMS) transmissions between local and/or international telecom ...
s, messages can be transmitted over the Internet through an
SMSC, allowing communication to computers, fixed
landline
A landline is a physical telephone connection that uses metal wires or optical fiber from the subscriber's premises to the network, allowing multiple phones to operate simultaneously on the same phone number. It is also referred to as plain old ...
s, and
satellite
A satellite or an artificial satellite is an object, typically a spacecraft, placed into orbit around a celestial body. They have a variety of uses, including communication relay, weather forecasting, navigation ( GPS), broadcasting, scient ...
.
MMS was later introduced as an upgrade to SMS with "picture messaging" capabilities.
In addition to recreational texting between people, SMS is also used for
mobile marketing
Mobile marketing is a multi-channel Online advertising, online marketing technique focused at reaching a specific audience on their smartphones, feature phones, Tablet computer, tablets, or any other related devices through websites, e-mail, SMS ...
(a type of
direct marketing
Direct marketing is a form of communicating an offer, where organizations communicate directly to a Target market, pre-selected customer and supply a method for a direct response. Among practitioners, it is also known as ''direct response ...
),
two-factor authentication
Multi-factor authentication (MFA; two-factor authentication, or 2FA) is an electronic authentication method in which a user is granted access to a website or Application software, application only after successfully presenting two or more distin ...
logging-in,
televoting
Televoting (also telephone voting, phone voting, and call-in voting) is a method of decision making and opinion polling conducted by telephone. Televoting can also extend to voting by SMS text message via a mobile cell phone.
Broadcast contest ...
, mobile banking (see
SMS banking
SMS banking is a form of mobile banking. It is a facility used by some banks or other financial institutions to send messages (also called notifications or alerts) to customers' mobile phones using SMS messaging, or a service provided by them w ...
), and for other commercial content. The SMS standard has been hugely popular worldwide as a method of text communication: by the end of 2010, it was the most widely used data application with an estimated 3.5 billion active users, or about 80% of all mobile phone subscribers.
More recently, SMS has become increasingly challenged by newer proprietary
instant messaging
Instant messaging (IM) technology is a type of synchronous computer-mediated communication involving the immediate ( real-time) transmission of messages between two or more parties over the Internet or another computer network. Originally involv ...
services;
RCS has been designated as the potential open standard successor to SMS.
Developmental history
SMS technology originated from
radio telegraphy
Wireless telegraphy or radiotelegraphy is the transmission of text messages by radio waves, analogous to electrical telegraphy using cables. Before about 1910, the term ''wireless telegraphy'' was also used for other experimental technologies fo ...
in radio memo
pager
A pager, also known as a beeper or bleeper, is a Wireless communication, wireless telecommunications device that receives and displays Alphanumericals, alphanumeric or voice messages. One-way pagers can only receive messages, while response p ...
s that used standardized phone protocols. These were defined in 1986 as part of the Global System for Mobile Communications (
GSM
The Global System for Mobile Communications (GSM) is a family of standards to describe the protocols for second-generation (2G) digital cellular networks, as used by mobile devices such as mobile phones and Mobile broadband modem, mobile broadba ...
) series of standards.
[GSM Doc 28/85 "Services and Facilities to be provided in the GSM System" rev2, June 1985] The first SMS message was sent on 3 December 1992, when
Neil Papworth, a test engineer for
Sema Group, sent "Merry Christmas" to the Orbitel 901 phone of colleague Richard Jarvis.
Initial concept

Adding text messaging functionality to mobile devices began in the early 1980s. The first action plan of the CEPT Group
GSM
The Global System for Mobile Communications (GSM) is a family of standards to describe the protocols for second-generation (2G) digital cellular networks, as used by mobile devices such as mobile phones and Mobile broadband modem, mobile broadba ...
was approved in December 1982, requesting that "The services and facilities offered in the public switched telephone networks and public data networks ... should be available in the mobile system." This plan included the exchange of text messages either directly between mobile stations, or transmitted via message handling systems in use at that time.
The SMS concept was developed in the Franco-German GSM cooperation in 1984 by
Friedhelm Hillebrand and
Bernard Ghillebaert. The GSM is optimized for telephony, since this was identified as its main application. The key idea for SMS was to use this telephone-optimized system, and to transport messages on the
signalling paths needed to control the telephone traffic during periods when no signalling traffic existed. In this way, unused resources in the system could be used to transport messages at minimal cost. However, it was necessary to limit the length of the messages to 128 bytes (later improved to 160 seven-bit characters) so that the messages could fit into the existing signalling formats. Based on his personal observations and on analysis of the typical lengths of
postcard
A postcard or post card is a piece of thick paper or thin cardboard, typically rectangular, intended for writing and mailing without an envelope. Non-rectangular shapes may also be used but are rare.
In some places, one can send a postcard f ...
and
Telex
Telex is a telecommunication
Telecommunication, often used in its plural form or abbreviated as telecom, is the transmission of information over a distance using electronic means, typically through cables, radio waves, or other communica ...
messages, Hillebrand argued that 160 characters was sufficient for most brief communications.
SMS could be implemented in every mobile station by updating its software. Hence, a large base of SMS-capable terminals and networks existed when people began to use SMS. A new network element required was a specialized short message service centre, and enhancements were required to the radio capacity and network transport infrastructure to accommodate growing SMS traffic.
Early development
The technical development of SMS was a multinational collaboration supporting the framework of standards bodies. Through these organizations the technology was made freely available to the whole world.
The first proposal which initiated the development of SMS was made by a contribution of Germany and France in the GSM group meeting in February 1985 in Oslo. This proposal was further elaborated in GSM subgroup WP1 Services (Chairman Martine Alvernhe, France Telecom) based on a contribution from Germany. There were also initial discussions in the subgroup WP3 network aspects chaired by Jan Audestad (Telenor). The result was approved by the main GSM group in a June 1985 document which was distributed to industry. The input documents on SMS had been prepared by Friedhelm Hillebrand of
Deutsche Telekom
Deutsche Telekom AG (, ; often just Telekom, DTAG or DT; stylised as ·T·) is a partially state-owned German telecommunications company headquartered in Bonn and the largest telecommunications provider in Europe by revenue. It was formed in 199 ...
, with contributions from Bernard Ghillebaert of
France Télécom. The definition that Friedhelm Hillebrand and Bernard Ghillebaert brought into GSM called for the provision of a message transmission service of alphanumeric messages to mobile users "with acknowledgement capabilities". The last three words transformed SMS into something much more useful than the electronic paging services used at the time that some in GSM might have had in mind.
SMS was considered in the main GSM group as a possible service for the new digital cellular system. In GSM document "''Services and Facilities to be provided in the GSM System,''"
both mobile-originated and mobile-terminated short messages appear on the table of GSM teleservices.
The discussions on the GSM services were concluded in the recommendation GSM 02.03 "''TeleServices supported by a GSM
PLMN.''"
Here a rudimentary description of the three services was given:
# Short message mobile-terminated (SMS-MT)/ Point-to-Point: the ability of a network to transmit a Short Message to a mobile phone. The message can be sent by phone or by a software application.
# Short message mobile-originated (SMS-MO)/ Point-to-Point: the ability of a network to transmit a Short Message sent by a mobile phone. The message can be sent to a phone or to a software application.
# Short message
cell broadcast.
The material elaborated in GSM and its WP1 subgroup was handed over in Spring 1987 to a new GSM body called IDEG (the Implementation of Data and Telematic Services Experts Group), which had its kickoff in May 1987 under the chairmanship of Friedhelm Hillebrand (German Telecom). The technical standard known today was largely created by IDEG (later WP4) as the two recommendations
GSM 03.40 (the two point-to-point services merged) and GSM 03.41 (cell broadcast).
WP4 created a Drafting Group Message Handling (DGMH), which was responsible for the specification of SMS. Finn Trosby of Telenor chaired the draft group through its first three years, in which the design of SMS was established. DGMH had five to eight participants, and Finn Trosby mentions as major contributors Kevin Holley, Eija Altonen, Didier Luizard and Alan Cox. The first action plan mentions for the first time the Technical Specification 03.40 "Technical Realisation of the Short Message Service". Responsible editor was Finn Trosby. The first and very rudimentary draft of the technical specification was completed in November 1987. However, drafts useful for the manufacturers followed at a later stage in the period. A comprehensive description of the work in this period is given in.
The work on the draft specification continued in the following few years, where Kevin Holley of Cellnet (now Telefónica O2 UK) played a leading role. Besides the completion of the main specification
GSM 03.40, the detailed protocol specifications on the system interfaces also needed to be completed.
Early implementations
The first SMS message
was sent over the
Vodafone
Vodafone Group Public Limited Company () is a British Multinational company, multinational telecommunications company. Its registered office and global headquarters are in Newbury, Berkshire, England. It predominantly operates Service (economic ...
GSM network in the United Kingdom on 3 December 1992, from
Neil Papworth of
Sema Group (now
Mavenir Systems) using a personal computer to Richard Jarvis of Vodafone using an Orbitel 901 handset. The text of the message was "Merry Christmas."
The first commercial deployment of a
short message service center (SMSC) was by
Aldiscon part of
Logica
Logica plc was a Multinational corporation, multinational information technology, IT and Management consulting, management consultancy company headquartered in London and later Reading, Berkshire, Reading, United Kingdom.
Founded in 1969, the c ...
(now part of
CGI) with Telia (now
TeliaSonera) in Sweden in 1993, followed by Fleet Call (now
Nextel
Nextel Communications, Inc. was an American wireless service operator that merged with and ceased to exist as a subsidiary of Sprint Corporation, which would later be bought by T-Mobile US and folded into that company. Nextel in Brazil, and form ...
) in the US, Telenor in Norway and BT Cellnet (now O2 UK) later in 1993. All first installations of
SMS gateway
An SMS gateway or MMS gateway allows a computer (also known as a Server) to send or receive text messages in the form of Short Message Service (SMS) or Multimedia Messaging Service (MMS) transmissions between local and/or international telecom ...
s were for network notifications sent to mobile phones, usually to inform of voice mail messages.
The first commercially sold SMS service was offered to consumers, as a person-to-person text messaging service by Radiolinja (now part of Elisa) in Finland in 1993. Most early GSM mobile phone handsets did not support the ability to send SMS text messages, and
Nokia
Nokia Corporation is a Finnish multinational corporation, multinational telecommunications industry, telecommunications, technology company, information technology, and consumer electronics corporation, originally established as a pulp mill in 1 ...
was the only handset manufacturer whose total GSM phone line in 1993 supported user-sending of SMS text messages. According to
Matti Makkonen, an engineer at Nokia at the time, the
Nokia 2010
The Nokia 2010 is a mobile phone that was announced by Finnish phone manufacturer Nokia in January 1994.
According to the late Matti Makkonen, a manager of Nokia Mobile Phones at the time, Nokia 2010 was the first mobile phone to enable writin ...
, which was released in January 1994, was the first mobile phone to support composing SMSes easily.
Growth and adoption
Initial growth was slow, with customers in 1995 sending on average only 0.4 messages per GSM customer per month.
Initially, networks in the UK only allowed customers to send messages to other users on the same
network, limiting the usefulness of the service. This restriction was lifted in 1999.
Over time, this issue was eliminated by switch billing instead of billing at the SMSC and by new features within SMSCs to allow blocking of foreign mobile users sending messages through it. By the end of 2000, the average number of messages reached 35 per user per month,
and on Christmas Day 2006, over 205 million messages were sent in the UK alone.
SMS had become a social phenomenon in Finland among teens and youngsters by 1999. SMS traffic across Europe reached 4 billion messages as of January 2000.
It had become extremely popular in the
Philippines
The Philippines, officially the Republic of the Philippines, is an Archipelagic state, archipelagic country in Southeast Asia. Located in the western Pacific Ocean, it consists of List of islands of the Philippines, 7,641 islands, with a tot ...
by 2001 and the country was dubbed the "texting capital of the world", partly helped by large numbers of free text messages offered by the mobile operators in monthly subscriptions.
SMS adoption was limited to parts of Europe and Asia during these earlier years, with U.S. adoption being low partly due to incompatible networks and cheap voice calls relative to other countries.
''
The Economist
''The Economist'' is a British newspaper published weekly in printed magazine format and daily on Electronic publishing, digital platforms. It publishes stories on topics that include economics, business, geopolitics, technology and culture. M ...
'' wrote in 2003, as noted by an analyst:
This is also backed by the fact that as of 2003, American internet users were spending on average five times more time online than Europeans, and many poorer countries in Europe and other regions around the world had significantly lower rates of internet access compared to the United States at the time (see
digital divide
The digital divide is the unequal access to information technology, digital technology, including smartphones, tablets, laptops, and the internet. The digital divide worsens inequality around access to information and resources. In the Information ...
), hence making SMS more accessible.
Contemporary usage
SMS has become a large commercial industry, earning $114.6 billion globally in 2010. In the year 2002, 366 billion SMS text messages were sent globally, a number that rose to 6.1 trillion in 2010,
which is an average of 193,000 messages per second. The global average price for an SMS message is US$0.11, while mobile networks charge each other interconnect fees of at least US$0.04 when connecting between different phone networks. In 2015, the actual cost of sending an SMS in Australia was found to be $0.00016 per SMS. The global SMS messaging business was estimated to be worth over
US$
The United States dollar (Currency symbol, symbol: Dollar sign, $; ISO 4217, currency code: USD) is the official currency of the United States and International use of the U.S. dollar, several other countries. The Coinage Act of 1792 introdu ...
240 billion in 2013, accounting for almost half of all revenue generated by mobile messaging.
The popularity of SMS also led to the spontaneous creation of the so-called '
SMS language
Short Message Service (SMS) language or textese is the abbreviated language and slang commonly used in the late 1990s and early 2000s with mobile phone text messaging, and occasionally through Internet-based communication such as email and ins ...
' phenomenon, where words are shortened in order to deal with the 160 character limit of SMS messages. Usage of SMS for mobile data services became increasingly prominent in the early 2000s due to its ubiquity, reliability, and cold reception of the newer
WAP standard. (see ''Premium-rated services'' below). In the early and mid 2000s,
Multimedia Messaging Service
Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network. Users and providers may refer to such a message as a PXT, a picture message, or a multimedia ...
(MMS) was developed as an improved version of SMS that supports sending of pictures and video.
SMS has been increasingly challenged by
Internet Protocol
The Internet Protocol (IP) is the network layer communications protocol in the Internet protocol suite for relaying datagrams across network boundaries. Its routing function enables internetworking, and essentially establishes the Internet.
IP ...
-based messaging services with additional features for modern mobile devices, such as
Facebook Messenger,
WhatsApp
WhatsApp (officially WhatsApp Messenger) is an American social media, instant messaging (IM), and voice-over-IP (VoIP) service owned by technology conglomerate Meta. It allows users to send text, voice messages and video messages, make vo ...
,
Telegram
Telegraphy is the long-distance transmission of messages where the sender uses symbolic codes, known to the recipient, rather than a physical exchange of an object bearing the message. Thus flag semaphore is a method of telegraphy, whereas pi ...
, or
WeChat
WeChat or Weixin in Chinese ( zh, c=微信, p=Wēixìn , l=micro-message) is an instant messaging, social media, and mobile payment mobile app, app developed by Tencent. First released in 2011, it became the world's largest standalone mobile a ...
. These services run independently from
mobile network operator
A mobile network operator (MNO), also known as a mobile network provider, mobile network carrier, mobile , wireless service provider, wireless carrier, wireless operator, wireless telco, or cellular company, is a telecommunications provider of se ...
s and typically don't provide cross-platform messaging capabilities like SMS or
email
Electronic mail (usually shortened to email; alternatively hyphenated e-mail) is a method of transmitting and receiving Digital media, digital messages using electronics, electronic devices over a computer network. It was conceived in the ...
does.
For example, between 2010 and 2022, SMS telecom revenue in India dropped 94 percent, while "revenue share per user from data usage...grew over 10 times.", although in some regions such as North America SMS continues to be used by over 80 percent of the population as of 2023. In order to create a modern successor to SMS that isn't run by a single company and is fully interoperable between devices, industry figures have created the
RCS 'Universal Profile' initiative.
It was supported by Apple when
iOS
Ios, Io or Nio (, ; ; locally Nios, Νιός) is a Greek island in the Cyclades group in the Aegean Sea. Ios is a hilly island with cliffs down to the sea on most sides. It is situated halfway between Naxos and Santorini. It is about long an ...
18 came out in 2024, which will mean that virtually all new mobile phones (iOS and
Android platforms) will have RCS texting capabilities, though this may also depend on if the network operator supports it.
Premium-rated services
SMS may be used to provide
premium rate services to subscribers of a network.
Mobile-terminated short messages can be used to deliver digital content such as news alerts, financial information, logos, and
ringtones
A ringtone is the sound made by a telephone to indicate an incoming telephone call. Originally referring to the sound of electromechanical striking of bells or gongs, the term refers to any sound by any device alerting of an incoming call.
On p ...
. The first premium-rate media content delivered via the SMS system was the world's first paid downloadable ringing tones, as commercially launched by Saunalahti (later Jippii Group, now part of
Elisa Group), in 1998. Initially, only
Nokia
Nokia Corporation is a Finnish multinational corporation, multinational telecommunications industry, telecommunications, technology company, information technology, and consumer electronics corporation, originally established as a pulp mill in 1 ...
branded phones could handle them. By 2002 the ringtone business globally had exceeded $1 billion of service revenues, and nearly US$5 billion by 2008. Today, they are also used to pay smaller payments online—for example, for file-sharing services, in mobile application stores, or VIP section entrance. Outside the online world, one can buy a bus ticket or beverages from ATM, pay a parking ticket, order a store catalog or some goods (e.g., discount movie DVDs), make a donation to charity, and much more.
Other uses

Additionally, an intermediary service can facilitate a
text-to-voice conversion to be sent to
landline
A landline is a physical telephone connection that uses metal wires or optical fiber from the subscriber's premises to the network, allowing multiple phones to operate simultaneously on the same phone number. It is also referred to as plain old ...
s.
In 2014, Caktus Group developed the world's first SMS-based voter registration system in Libya. As of February 2015 more than 1.5 million people have registered using that system, providing Libyan voters with unprecedented access to the democratic process.
''SMS enablement'' allows individuals to send an SMS message to a business phone number (traditional landline) and receive a SMS in return. Providing customers with the ability to text to a phone number allows organizations to offer new services that deliver value. Examples include chat bots, and text enabled customer service and call centers.
Flash SMS
A Flash SMS is a type of SMS that appears directly on the main screen without user interaction and is not automatically stored in the inbox. It can be useful in
emergencies, such as a
fire alarm
A fire alarm system is a building system designed to detect, alert occupants, and alert emergency forces of the presence of fire, smoke, carbon monoxide, or other fire-related emergencies. Fire alarm systems are required in most commercial buil ...
or cases of
confidentiality
Confidentiality involves a set of rules or a promise sometimes executed through confidentiality agreements that limits the access to or places restrictions on the distribution of certain types of information.
Legal confidentiality
By law, la ...
, as in delivering
one-time password
A one-time password (OTP), also known as a one-time PIN, one-time passcode, one-time authorization code (OTAC) or dynamic password, is a password that is valid for only one login session or transaction, on a computer system or other digital dev ...
s.
Silent SMS
In 2010, almost half a million silent SMS messages were sent by the German federal police, customs and the federal domestic intelligence service
Verfassungsschutz. These silent messages, also known as silent TMS, stealth SMS, stealth ping or Short Message Type 0, are used to locate a person and thus to create a complete movement profile. They do not show up on a display, nor trigger any acoustical signal when received. Their primary purpose was to deliver special services of the network operator to any cell phone.
SMS bombs
In March 2001, Dutch police in
Amsterdam
Amsterdam ( , ; ; ) is the capital of the Netherlands, capital and Municipalities of the Netherlands, largest city of the Kingdom of the Netherlands. It has a population of 933,680 in June 2024 within the city proper, 1,457,018 in the City Re ...
attempted to fight increasing cell phone theft by sending an SMS every three minutes to a phone that has been reported stolen, with the message "This handset was nicked, buying or selling is a crime. The police."
Text messaging outside GSM
SMS was originally designed as part of GSM, but is now available on a wide range of networks globally, including 3G, 4G and 5G networks. However, not all text messaging systems use SMS, and some notable alternative implementations of the concept include
J-Phone's ''SkyMail'' and
NTT Docomo's ''Short Mail'', both in Japan. Email messaging from phones, as popularized by NTT Docomo's
i-mode
i-mode (, ) is a Japanese mobile internet (distinct from wireless internet) service operated by NTT DoCoMo. Unlike Wireless Application Protocols, i-mode encompasses a wider variety of internet standards, including web access, e-mail, and ...
and the
RIM BlackBerry
BlackBerry is a discontinued brand of handheld devices and related mobile services, originally developed and maintained by the Canadian company Research In Motion (RIM, later known as BlackBerry Limited) until 2016. The first BlackBerry device ...
, also typically uses standard mail protocols such as
SMTP
The Simple Mail Transfer Protocol (SMTP) is an Internet standard communication protocol for electronic mail transmission. Mail servers and other message transfer agents use SMTP to send and receive mail messages. User-level email clients typi ...
over
TCP/IP
The Internet protocol suite, commonly known as TCP/IP, is a framework for organizing the communication protocols used in the Internet and similar computer networks according to functional criteria. The foundational protocols in the suite are ...
.
Technical details
GSM
The ''Short Message Service—Point to Point (SMS-PP)''—was originally defined in GSM recommendation 03.40, which is now maintained in
3GPP
The 3rd Generation Partnership Project (3GPP) is an umbrella term for a number of standards organizations which develop protocols for mobile telecommunications. Its best known work is the development and maintenance of:
* GSM and related 2G and ...
as TS 23.040.
GSM 03.41 (now 3GPP TS 23.041) defines the ''Short Message Service—Cell Broadcast (SMS-CB)'', which allows messages (advertising, public information, etc.) to be broadcast to all mobile users in a specified geographical area.
Cell broadcast is the technology behind
Wireless Emergency Alerts in the US which is used for public safety messages and AMBER alerts, and similar public safety messages in
other countries. These messages are similar to SMS messages.
Messages are sent to a
short message service center (SMSC), which provides a "
store and forward" mechanism. It attempts to send messages to the SMSC's recipients. If a recipient is not reachable, the SMSC queues the message for later retry. Some SMSCs also provide a "forward and forget" option where transmission is tried only once. Both mobile terminated (MT, for messages sent ''to'' a mobile handset) and mobile originating (MO, for those sent ''from'' the mobile handset) operations are supported. Message delivery is "
best effort", so there are no guarantees that a message will actually be delivered to its recipient, but delay or complete loss of a message is uncommon, typically affecting less than 5 percent of messages. Some providers allow users to request delivery reports, either via the SMS settings of most modern phones, or by prefixing each message with *0# or *N#. However, the exact meaning of confirmations varies from reaching the network, to being queued for sending, to being sent, to receiving a confirmation of receipt from the target device, and users are often not informed of the specific type of success being reported.
SMS is a
stateless communication protocol in which every SMS message is considered entirely independent of other messages. Enterprise applications using SMS as a communication channel for stateful dialogue (where an MO reply message is paired to a specific MT message) requires that
session management be maintained external to the protocol.
Message size
Transmission of short messages between the SMSC and the handset is done whenever using the
Mobile Application Part (MAP) of the
SS7 protocol. Messages are sent with the MAP MO- and MT-ForwardSM operations, whose payload length is limited by the constraints of the signaling protocol to precisely 140
byte
The byte is a unit of digital information that most commonly consists of eight bits. Historically, the byte was the number of bits used to encode a single character of text in a computer and for this reason it is the smallest addressable un ...
s (140 bytes × 8 bits / byte = 1120 bits).
Short messages can be encoded using a variety of alphabets: the default
GSM 7-bit alphabet,
the 8-bit data alphabet, and the 16-bit
UCS-2 or
UTF-16
UTF-16 (16-bit Unicode Transformation Format) is a character encoding that supports all 1,112,064 valid code points of Unicode. The encoding is variable-length as code points are encoded with one or two ''code units''. UTF-16 arose from an earli ...
alphabets.
Depending on which alphabet the subscriber has configured in the handset, this leads to the maximum individual short message sizes of 160 7-
bit characters, 140 8-bit characters, or 70 16-bit characters. GSM 7-bit alphabet support is mandatory for GSM handsets and network elements,
but characters in languages such as Hindi, Arabic, Chinese, Korean, Japanese, or Cyrillic alphabet languages (e.g., Russian, Ukrainian, Serbian, Bulgarian, etc.) must be encoded using the 16-bit
UCS-2 character encoding
Character encoding is the process of assigning numbers to graphical character (computing), characters, especially the written characters of human language, allowing them to be stored, transmitted, and transformed using computers. The numerical v ...
(see
Unicode
Unicode or ''The Unicode Standard'' or TUS is a character encoding standard maintained by the Unicode Consortium designed to support the use of text in all of the world's writing systems that can be digitized. Version 16.0 defines 154,998 Char ...
).
Routing
Routing is the process of selecting a path for traffic in a Network theory, network or between or across multiple networks. Broadly, routing is performed in many types of networks, including circuit-switched networks, such as the public switched ...
data and other
metadata
Metadata (or metainformation) is "data that provides information about other data", but not the content of the data itself, such as the text of a message or the image itself. There are many distinct types of metadata, including:
* Descriptive ...
is additional to the payload size.
Larger content (
concatenated SMS In the cellular phone industry, mobile phones and their networks sometimes support concatenated short message service (or concatenated SMS) to overcome the limitation on the number of characters that can be sent in a single SMS text message trans ...
, multipart or segmented SMS, or "long SMS") can be sent using multiple messages, in which case each message will start with a
User Data Header (UDH) containing segmentation information. Since UDH is part of the payload, the number of available characters per segment is lower: 153 for 7-bit encoding, 134 for 8-bit encoding and 67 for 16-bit encoding. The receiving handset is then responsible for reassembling the message and presenting it to the user as one long message. While the standard theoretically permits up to 255 segments, 10 segments is the practical maximum with some carriers, and long messages are often billed as equivalent to multiple SMS messages. In some cases 127 segments are supported, but software limitations in some SMS applications do not permit this. Some providers have offered length-oriented pricing schemes for messages, although that type of pricing structure is rapidly disappearing.
Gateway providers
SMS gateway
An SMS gateway or MMS gateway allows a computer (also known as a Server) to send or receive text messages in the form of Short Message Service (SMS) or Multimedia Messaging Service (MMS) transmissions between local and/or international telecom ...
providers facilitate SMS traffic between businesses and mobile subscribers, including SMS for enterprises, content delivery, and entertainment services involving SMS, e.g. TV voting. Considering SMS messaging performance and cost, as well as the level of messaging services, SMS gateway providers can be classified as aggregators or
SS7 providers.
The aggregator model is based on multiple agreements with mobile carriers to exchange two-way SMS traffic into and out of the operator's
SMSC, also known as "local termination model". Aggregators lack direct access into the SS7 protocol, which is the protocol where the SMS messages are exchanged. SMS messages are delivered to the operator's SMSC, but not the subscriber's handset; the SMSC takes care of further handling of the message through the SS7 network.
Another type of
SMS gateway
An SMS gateway or MMS gateway allows a computer (also known as a Server) to send or receive text messages in the form of Short Message Service (SMS) or Multimedia Messaging Service (MMS) transmissions between local and/or international telecom ...
provider is based on SS7 connectivity to route SMS messages, also known as "international termination model". The advantage of this model is the ability to route data directly through SS7, which gives the provider total control and visibility of the complete path during SMS routing. This means SMS messages can be sent directly to and from recipients without having to go through the SMSCs of other mobile operators. Therefore, it is possible to avoid delays and message losses, offering full delivery guarantees of messages and optimized routing. This model is particularly efficient when used in mission-critical messaging and SMS used in corporate communications. Moreover, these
SMS gateway
An SMS gateway or MMS gateway allows a computer (also known as a Server) to send or receive text messages in the form of Short Message Service (SMS) or Multimedia Messaging Service (MMS) transmissions between local and/or international telecom ...
providers are providing branded SMS services with masking but after misuse of these gateways most countries' governments have taken serious steps to block these gateways.
Interconnectivity with other networks
Message Service Centers communicate with the
Public Land Mobile Network (PLMN) or
PSTN
The public switched telephone network (PSTN) is the aggregate of the world's telephone networks that are operated by national, regional, or local telephony operators. It provides infrastructure and services for public telephony. The PSTN consists ...
via Interworking and Gateway
MSCs.
Subscriber-originated messages are transported from a handset to a service center, and may be destined for mobile users, subscribers on a fixed network, or
Value-Added Service Providers (VASPs), also known as application-terminated. Subscriber-terminated messages are transported from the service center to the destination handset, and may originate from mobile users, from fixed network subscribers, or from other sources such as VASPs.
On some carriers non-subscribers can send messages to a subscriber's phone using an
Email-to-SMS gateway. Additionally, many carriers, including
AT&T Mobility,
T-Mobile USA,
Sprint, and
Verizon Wireless, offer the ability to do this through their respective websites.
For example, an AT&T subscriber whose phone number was 555-555-5555 would receive emails addressed to
[email protected] as text messages. Subscribers can easily reply to these SMS messages, and the SMS reply is sent back to the original email address. Sending email to SMS is free for the sender, but the recipient is subject to the standard delivery charges. Only the first 160 characters of an email message can be delivered to a phone, and only 160 characters can be sent from a phone. However, longer messages may be broken up into multiple texts, depending upon the telephone service provider.
Text-enabled fixed-line handsets are required to receive messages in text format. However, messages can be delivered to non enabled phones using
text-to-speech conversion.
Short messages can send binary content such as
ringtone
A ringtone is the sound made by a telephone to indicate an incoming telephone call. Originally referring to the sound of electromechanical striking of bells or gongs, the term refers to any sound by any device alerting of an incoming call.
On p ...
s or logos, as well as
Over-the-air programming
An over-the-air update (or OTA update), also known as over-the-air programming (or OTA programming), is an update to an embedded system that is delivered through a wireless network, such as Wi-Fi or a cellular network.
These embedded systems inc ...
(OTA) or configuration data. Such uses are a vendor-specific extension of the GSM specification and there are multiple competing standards, although
Nokia
Nokia Corporation is a Finnish multinational corporation, multinational telecommunications industry, telecommunications, technology company, information technology, and consumer electronics corporation, originally established as a pulp mill in 1 ...
's
Smart Messaging is common.
SMS is used for M2M (
Machine to Machine
Machine to machine (M2M) is direct communication between devices using any communications channel, including wired communication, wired and wireless.
Machine to machine communication can include industrial instrumentation, enabling a sensor or met ...
) communication. For instance, there is an LED display machine controlled by SMS, and some
vehicle tracking
A vehicle tracking system combines the use of automatic vehicle location in individual vehicles with software that collects these fleet data for a comprehensive picture of vehicle locations. Modern vehicle tracking systems commonly use GPS or ...
companies use SMS for their data transport or
telemetry
Telemetry is the in situ collection of measurements or other data at remote points and their automatic transmission to receiving equipment (telecommunication) for monitoring. The word is derived from the Greek roots ''tele'', 'far off', an ...
needs. SMS usage for these purposes is slowly being superseded by
GPRS
General Packet Radio Service (GPRS), also called 2.5G, is a mobile data standard on the 2G cellular communication network's Global System for Mobile Communications, global system for mobile communications (GSM). Networks and mobile devices wit ...
services owing to their lower overall cost. GPRS is offered by smaller telco players as a route of sending SMS text to reduce the cost of SMS texting internationally.
Support in other architectures
The
Mobile Application Part (MAP) of the
SS7 protocol included support for the transport of Short Messages through the Core Network from its inception.
MAP Phase 2 expanded support for SMS by introducing a separate operation code for Mobile Terminated Short Message transport.
Since Phase 2, there have been no changes to the Short Message operation packages in MAP, although other operation packages have been enhanced to support CAMEL SMS control.
From
3GPP
The 3rd Generation Partnership Project (3GPP) is an umbrella term for a number of standards organizations which develop protocols for mobile telecommunications. Its best known work is the development and maintenance of:
* GSM and related 2G and ...
Releases 99 and 4 onwards,
CAMEL
A camel (from and () from Ancient Semitic: ''gāmāl'') is an even-toed ungulate in the genus ''Camelus'' that bears distinctive fatty deposits known as "humps" on its back. Camels have long been domesticated and, as livestock, they provid ...
Phase 3 introduced the ability for the
Intelligent Network (IN) to control aspects of the Mobile Originated Short Message Service,
while CAMEL Phase 4, as part of 3GPP Release 5 and onwards, provides the IN with the ability to control the Mobile Terminated service.
CAMEL allows the
gsmSCP to block the submission (MO) or delivery (MT) of Short Messages, route messages to destinations other than that specified by the user, and perform real-time billing for the use of the service. Prior to standardized CAMEL control of the Short Message Service, IN control relied on
switch
In electrical engineering, a switch is an electrical component that can disconnect or connect the conducting path in an electrical circuit, interrupting the electric current or diverting it from one conductor to another. The most common type o ...
vendor specific extensions to the
Intelligent Network Application Part (INAP) of SS7.
AT commands
Many mobile and satellite
transceiver
In radio communication, a transceiver is an electronic device which is a combination of a radio ''trans''mitter and a re''ceiver'', hence the name. It can both transmit and receive radio waves using an antenna, for communication purposes. The ...
units support the sending and receiving of SMS using an extended version of the
Hayes command set
The Hayes command set (also known as the AT command set) is a specific command language originally developed by Dale Heatherington and Dennis Hayes for the Hayes Smartmodem in 1981.
The command set consists of a series of short text string ...
. The extensions were standardised as part of the GSM Standards and extended as part of the 3GPP standards process.
The connection between the terminal equipment and the transceiver can be realized with a serial cable (e.g.,
USB
Universal Serial Bus (USB) is an industry standard, developed by USB Implementers Forum (USB-IF), for digital data transmission and power delivery between many types of electronics. It specifies the architecture, in particular the physical ...
), a
Bluetooth
Bluetooth is a short-range wireless technology standard that is used for exchanging data between fixed and mobile devices over short distances and building personal area networks (PANs). In the most widely used mode, transmission power is li ...
link, an
infrared
Infrared (IR; sometimes called infrared light) is electromagnetic radiation (EMR) with wavelengths longer than that of visible light but shorter than microwaves. The infrared spectral band begins with the waves that are just longer than those ...
link, etc. Common AT commands include AT+CMGS (send message), AT+CMSS (send message from storage), AT+CMGL (list messages) and AT+CMGR (read message).
However, not all modern devices support receiving of messages if the message storage (for instance the device's internal memory) is not accessible using AT commands.
Premium-rated short messages
The
Value-added service provider (VASP) providing
premium-rate content submits the message to the mobile operator's SMSC(s) using a
TCP/IP
The Internet protocol suite, commonly known as TCP/IP, is a framework for organizing the communication protocols used in the Internet and similar computer networks according to functional criteria. The foundational protocols in the suite are ...
protocol such as the
short message peer-to-peer protocol (SMPP) or the
External Machine Interface (EMI). The SMSC delivers the text using the normal Mobile Terminated delivery procedure. The subscribers are charged extra for receiving this premium content; the revenue is typically divided between the
mobile network operator
A mobile network operator (MNO), also known as a mobile network provider, mobile network carrier, mobile , wireless service provider, wireless carrier, wireless operator, wireless telco, or cellular company, is a telecommunications provider of se ...
and the VASP either through revenue share or a fixed transport fee. Submission to the SMSC is usually handled by a third party.
Mobile-originated short messages may also be used in a premium-rated manner for services such as
televoting
Televoting (also telephone voting, phone voting, and call-in voting) is a method of decision making and opinion polling conducted by telephone. Televoting can also extend to voting by SMS text message via a mobile cell phone.
Broadcast contest ...
. In this case, the VASP providing the service obtains a
short code from the telephone network operator, and subscribers send texts to that number. The payouts to the carriers vary by carrier; percentages paid are greatest on the lowest-priced premium SMS services. Most information providers should expect to pay about 45 percent of the cost of the premium SMS up front to the carrier. The submission of the text to the SMSC is identical to a standard MO Short Message submission, but once the text is at the SMSC, the Service Center (SC) identifies the Short Code as a premium service. The SC will then direct the content of the text message to the VASP, typically using an
IP protocol such as SMPP or EMI. Subscribers are charged a premium for the sending of such messages, with the revenue typically shared between the network operator and the VASP. Short codes only work within one country, they are not international.
An alternative to inbound SMS is based on
long numbers (international number format, such as "+44 762 480 5000"), which can be used in place of short codes for SMS reception in several applications, such as TV voting, product promotions and campaigns. Long numbers work internationally, allow businesses to use their own numbers, rather than short codes, which are usually shared across many brands. Additionally, long numbers are nonpremium inbound numbers.
Threaded SMS
Threaded SMS is a visual styling orientation of SMS message history that arranges messages to and from a contact in chronological order on a single screen. It was first invented by a developer working to implement the SMS client for the BlackBerry, who was looking to make use of the blank screen left below the message on a device with a larger screen capable of displaying far more than the usual 160 characters, and was inspired by threaded Reply conversations in email.
Visually, this style of representation provides a back-and-forth chat-like history for each individual contact. Hierarchical-threading at the
conversation-level (as typical in blogs and online messaging boards) is not widely supported by SMS messaging clients. This limitation is due to the fact that there is no
session identifier or subject-line passed back and forth between sent and received messages in the
header data (as specified by SMS protocol) from which the client device can properly thread an incoming message to a specific dialogue, or even to a specific message within a dialogue.
Most smart phone text-messaging-clients are able to create some contextual threading of "group messages" which narrows the context of the thread around the common interests shared by group members. On the other hand, advanced enterprise messaging applications which push messages from a remote server often display a dynamically changing reply number (multiple numbers used by the same sender), which is used along with the sender's phone number to create
session-tracking capabilities analogous to the functionality that
cookies
A cookie is a sweet biscuit with high sugar and fat content. Cookie dough is softer than that used for other types of biscuit, and they are cooked longer at lower temperatures. The dough typically contains flour, sugar, egg, and some type of ...
provide for web-browsing. As one pervasive example, this technique is used to extend the functionality of many Instant Messenger (IM) applications such that they are able to communicate over two-way dialogues with the much larger SMS user-base. In cases where multiple reply numbers are used by the enterprise server to maintain the dialogue, the visual conversation threading on the client may be separated into multiple threads.
Application-to-person (A2P) SMS
While SMS reached its popularity as a person-to-person messaging, another type of SMS is growing fast: application-to-person (A2P) messaging. A2P is a type of SMS sent from a subscriber to an application or sent from an application to a subscriber. It is commonly used by businesses, such as banks, e-gaming, logistic companies, e-commerce, to send SMS messages from their systems to their customers.
In the US, carriers have traditionally preferred that A2P messages be sent using a short code rather than a standard
long code. In 2021, US carriers introduced a new service called A2P 10DLC, supporting the used of 10-digit long codes for A2P messages. In the United Kingdom A2P messages can be sent with a dynamic 11 character sender ID; however, short codes are used for OPTOUT commands.
Satellite phone networks
All commercial
satellite phone
A satellite telephone, satellite phone or satphone is a type of mobile phone that connects to other phones or the telephone network by radio link through satellites orbiting the Earth instead of terrestrial cell sites, as cellphones do. Therefo ...
networks except
ACeS
An ace is a playing card.
Ace(s), ACE(S) and variants may also refer to:
Arts, entertainment, and media Awards
* ACE Awards (Award for Cable Excellence)
Comics
* ''Ace Comics'', a 1937-1959 comic book series
* Ace Magazines (comics), a 1940- ...
and
OptusSat support SMS. While early
Iridium
Iridium is a chemical element; it has the symbol Ir and atomic number 77. This very hard, brittle, silvery-white transition metal of the platinum group, is considered the second-densest naturally occurring metal (after osmium) with a density ...
handsets only support incoming SMS, later models can also send messages. The price per message varies for different networks. Unlike some mobile phone networks, there is no extra charge for sending international SMS or to send one to a different satellite phone network. SMS can sometimes be sent from areas where the signal is too poor to make a voice call.
Satellite phone networks usually have web-based or email-based SMS portals where one can send free SMS to phones on that particular network.
Unreliability
Unlike dedicated texting systems like the
Simple Network Paging Protocol and Motorola's ReFLEX protocol, SMS message delivery is not guaranteed, and many implementations provide no mechanism through which a sender can determine whether an SMS message has been delivered in a timely manner.
SMS messages are generally treated as lower-priority traffic than voice, and various studies have shown that around 1% to 5% of messages are lost entirely, even during normal operation conditions, and others may not be delivered until long after their relevance has passed. The use of SMS as an emergency notification service in particular has been questioned.
Vulnerabilities

The Global Service for Mobile communications (
GSM
The Global System for Mobile Communications (GSM) is a family of standards to describe the protocols for second-generation (2G) digital cellular networks, as used by mobile devices such as mobile phones and Mobile broadband modem, mobile broadba ...
), with the greatest worldwide number of users, succumbs to several security vulnerabilities. In the GSM, only the airway traffic between the
Mobile Station
A mobile station (MS) comprises all user equipment and software needed for communication with a mobile network.
The term refers to the global system connected to the mobile network, i.e. a mobile phone or mobile computer connected using a mobi ...
(MS) and the
Base Transceiver Station
A base transceiver station (BTS) or a baseband unit (BBU) is a piece of equipment that facilitates wireless communication between user equipment (UE) and a network. UEs are devices like mobile phone
A mobile phone or cell phone is a portab ...
(BTS) is optionally encrypted with a weak and broken
stream cipher
stream cipher is a symmetric key cipher where plaintext digits are combined with a pseudorandom cipher digit stream ( keystream). In a stream cipher, each plaintext digit is encrypted one at a time with the corresponding digit of the keystrea ...
(
A5/1 or
A5/2). The
authentication
Authentication (from ''authentikos'', "real, genuine", from αὐθέντης ''authentes'', "author") is the act of proving an Logical assertion, assertion, such as the Digital identity, identity of a computer system user. In contrast with iden ...
is unilateral and also vulnerable. There are also many other security vulnerabilities and shortcomings. Such vulnerabilities are inherent to SMS as one of the superior and well-tried services with a global availability in the
GSM
The Global System for Mobile Communications (GSM) is a family of standards to describe the protocols for second-generation (2G) digital cellular networks, as used by mobile devices such as mobile phones and Mobile broadband modem, mobile broadba ...
networks. SMS messaging has some extra security vulnerabilities due to its store-and-forward feature, and the problem of fake SMS that can be conducted via the Internet. When a user is roaming, SMS content passes through different networks, perhaps including the Internet, and is exposed to various vulnerabilities and attacks. Another concern arises when an adversary gets access to a phone and reads the previous unprotected messages.
In October 2005, researchers from
Pennsylvania State University
The Pennsylvania State University (Penn State or PSU) is a Public university, public Commonwealth System of Higher Education, state-related Land-grant university, land-grant research university with campuses and facilities throughout Pennsyl ...
published an analysis of vulnerabilities in SMS-capable cellular networks. The researchers speculated that attackers might exploit the open functionality of these networks to disrupt them or cause them to fail, possibly on a nationwide scale.
SMS spoofing
The
GSM
The Global System for Mobile Communications (GSM) is a family of standards to describe the protocols for second-generation (2G) digital cellular networks, as used by mobile devices such as mobile phones and Mobile broadband modem, mobile broadba ...
industry has identified a number of potential fraud attacks on mobile operators that can be delivered via abuse of SMS messaging services. The most serious threat is SMS Spoofing, which occurs when a fraudster manipulates address information in order to impersonate a user that has roamed onto a foreign network and is submitting messages to the home network. Frequently, these messages are addressed to destinations outside the home network—with the home SMSC essentially being "hijacked" to send messages into other networks.
The only sure way of detecting and blocking spoofed messages is to screen incoming mobile-originated messages to verify that the sender is a valid subscriber and that the message is coming from a valid and correct location. This can be implemented by adding an intelligent routing function to the network that can query originating subscriber details from the
home location register (HLR) before the message is submitted for delivery. This kind of intelligent routing function is beyond the capabilities of legacy messaging infrastructure.
Limitation
In an effort to limit telemarketers who had taken to bombarding users with hordes of unsolicited messages, India introduced new regulations in September 2011, including a cap of 3,000 SMS messages per subscriber per month, or an average of 100 per subscriber per day. Due to representations received from some of the service providers and consumers,
TRAI (Telecom Regulatory Authority of India) has raised this limit to 200 SMS messages per SIM per day in case of
prepaid services, and up to 6,000 SMS messages per SIM per month in case of
postpaid services with effect from November 1, 2011. However, it was ruled unconstitutional by the Delhi high court, but there are some limitations.
See also
*
Process driven messaging service A process driven messaging service (PDMS) is a service that is process oriented and exchanges messages/data calls. A PDMS is a service where jobs and triggers can be put together to create a workflow for a message.
Messaging platforms are conside ...
*
Comparison of mobile phone standards
*
Instant messaging
Instant messaging (IM) technology is a type of synchronous computer-mediated communication involving the immediate ( real-time) transmission of messages between two or more parties over the Internet or another computer network. Originally involv ...
*
Thumbing
*
Data Coding Scheme Data Coding Scheme is a one-Octet (computing), octet field in SMS, Short Messages (SM) and Cell Broadcast, Cell Broadcast Messages (CB) which carries a basic information how the recipient handset should process the received message. The information ...
*
Enhanced Messaging Service (EMS)
*
Short message service technical realisation (GSM)
*
SMS hubbing
*
SMS home routing
*
SMS language
Short Message Service (SMS) language or textese is the abbreviated language and slang commonly used in the late 1990s and early 2000s with mobile phone text messaging, and occasionally through Internet-based communication such as email and ins ...
*
BCODE
*
Unstructured Supplementary Service Data
Unstructured Supplementary Service Data (USSD), sometimes referred to as "quick codes" or "feature codes", is a communications protocol used by GSM cellular telephones to communicate with the mobile network operator's computers. USSD can be use ...
Notes
References
External links
3GPP– the organization that maintains the SMS specification
ISO Standards (In Zip file format)GSM 03.38 to Unicode– how the GSM 7-bit default alphabet characters map into Unicode
{{DEFAULTSORT:Sms
3GPP standards
Mobile telecommunication services
Mobile telecommunications standards
Text messaging
Mobile phones
Communication