Reliability Of Wikipedia
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The reliability of Wikipedia and its volunteer-driven and community-regulated editing model, particularly its English-language edition, has been questioned and tested.
Wikipedia Wikipedia is a free content, free Online content, online encyclopedia that is written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and the wiki software MediaWiki. Founded by Jimmy Wales and La ...
is written and edited by volunteer editors (known as Wikipedians) who generate online content with the editorial oversight of other volunteer editors via community-generated policies and guidelines. The reliability of the project has been tested statistically through comparative review, analysis of the historical patterns, and strengths and weaknesses inherent in its editing process. The online encyclopedia has been criticized for its factual unreliability, principally regarding its content, presentation, and editorial processes. Studies and surveys attempting to gauge the reliability of Wikipedia have mixed results. Wikipedia's reliability was frequently criticized in the 2000s but has been improved; its English-language edition has been generally praised in the late 2010s and early 2020s. Select assessments of its reliability have examined how quickly
vandalism Vandalism is the action involving deliberate destruction of or damage to public or private property. The term includes property damage, such as graffiti and defacement directed towards any property without permission of the owner. The t ...
—content perceived by editors to constitute false or misleading information—is removed. Two years after the project was started, in 2003, an
IBM International Business Machines Corporation (using the trademark IBM), nicknamed Big Blue, is an American Multinational corporation, multinational technology company headquartered in Armonk, New York, and present in over 175 countries. It is ...
study found that "vandalism is usually repaired extremely quickly—so quickly that most users will never see its effects". The inclusion of false or fabricated content has, at times, lasted for years on Wikipedia due to its volunteer editorship. Its editing model facilitates multiple systemic biases, namely
selection bias Selection bias is the bias introduced by the selection of individuals, groups, or data for analysis in such a way that proper randomization is not achieved, thereby failing to ensure that the sample obtained is representative of the population inte ...
, inclusion bias, participation bias, and group-think bias. The majority of the encyclopedia is written by male editors, leading to a gender bias in coverage, and the make up of the editing community has prompted concerns about
racial bias Racism is the belief that groups of humans possess different behavioral traits corresponding to inherited attributes and can be divided based on the superiority of one Race (human categorization), race or ethnicity over another. It may also me ...
, spin bias, corporate bias, and national bias, among others. An ideological bias on Wikipedia has also been identified on both conscious and subconscious levels. A series of studies from
Harvard Business School Harvard Business School (HBS) is the graduate school, graduate business school of Harvard University, a Private university, private Ivy League research university. Located in Allston, Massachusetts, HBS owns Harvard Business Publishing, which p ...
in 2012 and 2014 found Wikipedia "significantly more biased" than ''
Encyclopædia Britannica The is a general knowledge, general-knowledge English-language encyclopaedia. It has been published by Encyclopædia Britannica, Inc. since 1768, although the company has changed ownership seven times. The 2010 version of the 15th edition, ...
'' but attributed the finding more to the length of the online encyclopedia as opposed to slanted editing. Instances of non-neutral or conflict-of-interest editing and the use of Wikipedia for "revenge editing" has attracted attention to false, biased, or defamatory content in articles, especially biographies of living people. Articles on less technical subjects, such as the social sciences, humanities, and culture, have been known to deal with misinformation cycles,
cognitive bias A cognitive bias is a systematic pattern of deviation from norm (philosophy), norm or rationality in judgment. Individuals create their own "subjective reality" from their perception of the input. An individual's construction of reality, not the ...
es, coverage discrepancies, and editor disputes. The online encyclopedia does not guarantee the validity of its information. It is seen as a valuable " starting point" for researchers when they pass over content to examine the listed references, citations, and sources. Academics suggest reviewing reliable sources when assessing the quality of articles. Its coverage of medical and scientific articles such as
pathology Pathology is the study of disease. The word ''pathology'' also refers to the study of disease in general, incorporating a wide range of biology research fields and medical practices. However, when used in the context of modern medical treatme ...
,
toxicology Toxicology is a scientific discipline, overlapping with biology, chemistry, pharmacology, and medicine, that involves the study of the adverse effects of chemical substances on living organisms and the practice of diagnosing and treating ex ...
,
oncology Oncology is a branch of medicine that deals with the study, treatment, diagnosis, and prevention of cancer. A medical professional who practices oncology is an ''oncologist''. The name's Etymology, etymological origin is the Greek word ὄγ ...
,
pharmaceuticals Medication (also called medicament, medicine, pharmaceutical drug, medicinal product, medicinal drug or simply drug) is a drug used to diagnose, cure, treat, or prevent disease. Drug therapy ( pharmacotherapy) is an important part of the ...
, and
psychiatry Psychiatry is the medical specialty devoted to the diagnosis, treatment, and prevention of deleterious mental disorder, mental conditions. These include matters related to cognition, perceptions, Mood (psychology), mood, emotion, and behavior. ...
were compared to professional and peer-reviewed sources in a 2005 ''
Nature Nature is an inherent character or constitution, particularly of the Ecosphere (planetary), ecosphere or the universe as a whole. In this general sense nature refers to the Scientific law, laws, elements and phenomenon, phenomena of the physic ...
'' study''.'' The study (which was not in itself peer-reviewed) was cited in many news articles such as this: A year later ''Encyclopædia Britannica'' disputed the ''Nature'' study, whose authors, in turn, replied with a further rebuttal. Concerns regarding readability and the overuse of technical language were raised in studies published by the
American Society of Clinical Oncology The American Society of Clinical Oncology (ASCO) is a professional organization representing physicians of all oncology sub-specialties who care for people with cancer. Founded in 1964 by Fred Ansfield, Harry Bisel, Herman Freckman, Arnoldus G ...
(2011), '' Psychological Medicine'' (2012), and '' European Journal of Gastroenterology and Hepatology'' (2014). The
Simple English Wikipedia The Simple English Wikipedia is a modified English language, English-language edition of Wikipedia written primarily in Basic English and Learning English (version of English), Learning English. It is one of seven List of Wikipedias, Wikipedias ...
serves as a simplified version of articles to make complex articles more accessible to the layperson on a given topic in
Basic English Basic English (a backronym for British American Scientific International and Commercial English) is a controlled language based on standard English, but with a greatly simplified vocabulary and grammar. It was created by the linguist and philo ...
. Wikipedia's popularity, mass readership, and free accessibility has led the encyclopedia to command a substantial second-hand cognitive authority across the world.


Wikipedia editing model

Wikipedia allows anonymous editing; contributors (known as "editors") are not required to provide any identification or an email address. A 2009 study of
Dartmouth College Dartmouth College ( ) is a Private university, private Ivy League research university in Hanover, New Hampshire, United States. Established in 1769 by Eleazar Wheelock, Dartmouth is one of the nine colonial colleges chartered before the America ...
in the English Wikipedia noted that, contrary to usual social expectations, anonymous editors were some of Wikipedia's most productive contributors of valid content. The Dartmouth study was criticized by John Timmer of ''
Ars Technica ''Ars Technica'' is a website covering news and opinions in technology, science, politics, and society, created by Ken Fisher and Jon Stokes in 1998. It publishes news, reviews, and guides on issues such as computer hardware and software, sci ...
'' for its methodological shortcomings. Wikipedia trusts the same community to self-regulate and become more proficient at
quality control Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". This approach plac ...
. Wikipedia has harnessed the work of millions of people to produce the world's largest knowledge-based site along with software to support it, resulting in more than nineteen million articles written, across more than 280 different language versions, in fewer than twelve years. For this reason, there has been considerable interest in the project both academically and from diverse fields such as
information technology Information technology (IT) is a set of related fields within information and communications technology (ICT), that encompass computer systems, software, programming languages, data processing, data and information processing, and storage. Inf ...
,
business Business is the practice of making one's living or making money by producing or Trade, buying and selling Product (business), products (such as goods and Service (economics), services). It is also "any activity or enterprise entered into for ...
,
project management Project management is the process of supervising the work of a Project team, team to achieve all project goals within the given constraints. This information is usually described in project initiation documentation, project documentation, crea ...
, knowledge acquisition,
software programming Computer programming or coding is the composition of sequences of instructions, called programs, that computers can follow to perform tasks. It involves designing and implementing algorithms, step-by-step specifications of procedures, by writin ...
, other
collaborative Collaboration (from Latin ''com-'' "with" + ''laborare'' "to labor", "to work") is the process of two or more people, entities or organizations working together to complete a task or achieve a goal. Collaboration is similar to cooperation. The f ...
projects and
sociology Sociology is the scientific study of human society that focuses on society, human social behavior, patterns of Interpersonal ties, social relationships, social interaction, and aspects of culture associated with everyday life. The term sociol ...
, to explore whether the Wikipedia model can produce quality results, what collaboration in this way can reveal about people and whether the scale of involvement can overcome the obstacles of individual limitations and poor editorship which would otherwise arise. Wikipedia's degree of truthfulness extends from its technology, policies, and editor culture. Edit histories are publicly visible. Footnotes show the origins of claims. Editors remove unverifiable claims and overrule ("revert") claims not phrased in a neutral point of view (NPOV). Wikipedia editors also tend towards self-examination and acknowledge Wikipedia's flaws. Its open model permits article-tampering (vandalism) including short-lived jokes and longer hoaxes. Some editors dedicate as much time to
trolling In slang, a troll is a person who posts deliberately offensive or provocative messages online (such as in social media, a newsgroup, a internet forum, forum, a chat room, an Multiplayer video game, online video game) or who performs similar be ...
(creating vandalism, spam, and harassment) as others do improving the encyclopedia. The English Wikipedia's editor pool, roughly 40,000 active editors who make five edits monthly, largely skews male and white, leading to gender- and race-based systemic biases in coverage. Variations in coverage mean that Wikipedia can be both, as online communities professor Amy S. Bruckman put it, "the most accurate form of information ever created by humans" on the whole while short articles can be "total garbage". Academics view Wikipedia as representing a "consensus truth" in which readers can check reality in an age of contested facts. For example, when facts surrounding the
COVID-19 pandemic The COVID-19 pandemic (also known as the coronavirus pandemic and COVID pandemic), caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), began with an disease outbreak, outbreak of COVID-19 in Wuhan, China, in December ...
rapidly changed or were debated, editors removed claims that did not adhere to the "verifiability" and "NPOV" guidelines.


Fact-checking

Fact-checking of Wikipedia is the process through which Wikipedia editors perform
fact-checking Fact-checking is the process of verifying the factual accuracy of questioned reporting and statements. Fact-checking can be conducted before or after the text or content is published or otherwise disseminated. Internal fact-checking is such che ...
of content published in Wikipedia, while fact-checking using Wikipedia is the use of Wikipedia for fact-checking other publications. The broader topic of fact checking in the context of Wikipedia also includes the cultural discussion of the place of Wikipedia in fact-checking. Major platforms including
YouTube YouTube is an American social media and online video sharing platform owned by Google. YouTube was founded on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim who were three former employees of PayPal. Headquartered in ...
and
Facebook Facebook is a social media and social networking service owned by the American technology conglomerate Meta Platforms, Meta. Created in 2004 by Mark Zuckerberg with four other Harvard College students and roommates, Eduardo Saverin, Andre ...
use Wikipedia's content to confirm the accuracy of information in their own media collections. Seeking public trust is a major part of Wikipedia's publication philosophy. Wikipedia has grown beyond a simple encyclopedia to become what ''
The New York Times ''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
'' called a "factual netting that holds the digital world together". Common questions asked of search engines are answered using knowledge ingested from Wikipedia, and often credit or link to Wikipedia as their source. Wikipedia is likely the most important single source used to train generative
artificial intelligence Artificial intelligence (AI) is the capability of computer, computational systems to perform tasks typically associated with human intelligence, such as learning, reasoning, problem-solving, perception, and decision-making. It is a field of re ...
(AI)
models A model is an informative representation of an object, person, or system. The term originally denoted the plans of a building in late 16th-century English, and derived via French and Italian ultimately from Latin , . Models can be divided int ...
, such as
ChatGPT ChatGPT is a generative artificial intelligence chatbot developed by OpenAI and released on November 30, 2022. It uses large language models (LLMs) such as GPT-4o as well as other Multimodal learning, multimodal models to create human-like re ...
, for which Wikipedia is valued as a well-curated data set with highly structured formatting. The accuracy of AI models depend on the quality of their training data, but these models are also fundamentally unable to cite their original source for their knowledge, thus AI users use Wikipedia knowledge without knowing that Wikipedia is its source. AI users also receive results that intertwine facts originating from Wikipedia with fictional data points (
AI hallucination In the field of artificial intelligence (AI), a hallucination or artificial hallucination (also called bullshitting, confabulation, or delusion) is a response generated by AI that contains false or misleading information presented as fact. Thi ...
s), lowering the quality of information absent a real-time fact-check during information retrieval.


Assessments


Criteria for evaluating reliability

The reliability of Wikipedia articles can be measured by the following criteria: * Accuracy of information provided within articles * Appropriateness of the images provided with the article * Appropriateness of the style and focus of the articles * Susceptibility to, and exclusion and removal of, false information * Comprehensiveness, scope and coverage within articles and in the range of articles * Identification of reputable third-party sources as
citation A citation is a reference to a source. More precisely, a citation is an abbreviated alphanumeric expression embedded in the body of an intellectual work that denotes an entry in the bibliographic references section of the work for the purpose o ...
s * Verifiability of statements by respected sources * Stability of the articles * Susceptibility to editorial and
systemic bias Systemic bias is the inherent tendency of a process to support particular outcomes. The term generally refers to human systems such as institutions. Systemic bias is related to and overlaps conceptually with institutional bias and structural bi ...
* Quality of writing Several "market-oriented" extrinsic measures demonstrate that large audiences trust Wikipedia in one way or another. For instance, "50 percent of Sphysicians report that they've consulted ... ikipediafor information on health conditions", according to a report from IMS Institute for Healthcare Informatics.


Comparative studies

On October 24, 2005, the British newspaper, ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in Manchester in 1821 as ''The Manchester Guardian'' and changed its name in 1959, followed by a move to London. Along with its sister paper, ''The Guardian Weekly'', ''The Guardi ...
'', published a story entitled "Can you trust Wikipedia?" in which a panel of experts were asked to review seven entries related to their fields, giving each article reviewed a number designation from 0 to 10. Most of these reviewed articles received marks between 5 and 8. The most common critiques were poor prose, or ease-of-reading issues (three mentions), omissions or inaccuracies, often small but including key omissions in some articles (three mentions), and poor balance, with less important areas being given more attention and vice versa (one mention). The most common praises were factually sound and correct, no glaring inaccuracies (four mentions), and much useful information, including well-selected links, making it possible to "access much information quickly" (three mentions). In December 2005, the journal ''
Nature Nature is an inherent character or constitution, particularly of the Ecosphere (planetary), ecosphere or the universe as a whole. In this general sense nature refers to the Scientific law, laws, elements and phenomenon, phenomena of the physic ...
'' published results of an attempted blind study seeking reviewer evaluations of the accuracy of a small subset of articles from Wikipedia and ''
Encyclopædia Britannica The is a general knowledge, general-knowledge English-language encyclopaedia. It has been published by Encyclopædia Britannica, Inc. since 1768, although the company has changed ownership seven times. The 2010 version of the 15th edition, ...
''. The non-peer-reviewed study was based on ''Nature''s selection of 42 articles on scientific topics, including biographies of well-known scientists. Factual errors, omissions or misleading statements found in the sampled articles was 162 for Wikipedia and 123 for ''Britannica'' (4:3). For serious errors, such as misinterpretations of important concepts, 4 were found in Wikipedia, and 4 in ''Britannica'' (1:1). The study concluded that "Wikipedia comes close to ''Britannica'' in terms of the accuracy of its science entries", although Wikipedia's articles were often "poorly structured". ''Encyclopædia Britannica'' expressed concerns, leading ''Nature'' to release further documentation of its survey method. Based on this additional information, ''Encyclopædia Britannica'' denied the validity of the ''Nature'' study, stating that it was "fatally flawed". Among ''Britannica''s criticisms were that excerpts rather than the full texts of some of their articles were used, that some of the extracts were compilations that included articles written for the youth version, that ''Nature'' did not check the factual assertions of its reviewers, and that many points the reviewers labeled as errors were differences of editorial opinion. ''Britannica'' further stated that "While the heading proclaimed that 'Wikipedia comes close to ''Britannica'' in terms of the accuracy of its science entries,' the numbers buried deep in the body of the article said precisely the opposite: Wikipedia in fact had a third more inaccuracies than ''Britannica''. (As we demonstrate below, 's research grossly exaggerated 's inaccuracies, so we cite this figure only to point out the slanted way in which the numbers were presented.)" ''Nature'' acknowledged the compiled nature of some of the ''Britannica'' extracts, but denied that this invalidated the conclusions of the study. ''Encyclopædia Britannica'' also argued that a breakdown of the errors indicated that the mistakes in Wikipedia were more often the inclusion of incorrect facts, while the mistakes in ''Britannica'' were "errors of omission", making "''Britannica'' far more accurate than ''Wikipedia'', according to the figures". ''Nature'' has since rejected the ''Britannica'' response, stating that any errors on the part of its reviewers were not biased in favor of either encyclopedia, that in some cases it used excerpts of articles from both encyclopedias, and that ''Britannica'' did not share particular concerns with ''Nature'' before publishing its "open letter" rebuttal. The point-for-point disagreement between these two parties that addressed the compilation/text excerpting and very small sample size issues—argued to bias the outcome in favor of Wikipedia, versus a comprehensive, full article, large sample size study favoring the quality-controlled format of ''Britannica''—have been echoed in online discussions, including of articles citing the ''Nature'' study, e.g., where a "flawed study design" for manual selection of articles/article portions, the lack of study "statistical power" in its comparing 40 articles from over 100,000 ''Britannica'' and over 1 million English Wikipedia articles, and the absence of any study statistical analyses (e.g., reported confidence intervals for study results) has also been noted. Science communicator Jonathan Jarry said in 2024 that the study was historically important, and had been cited in almost every science paper on Wikipedia's reliability since then, but that research of this kind will only provide a "snapshot" and quickly become unreliable. In June 2006, Roy Rosenzweig, a professor specializing in American history, published a comparison of the Wikipedia biographies of 25 Americans to the corresponding biographies found on Encarta and ''American National Biography Online''. He wrote that Wikipedia is "surprisingly accurate in reporting names, dates, and events in U.S. history" and described some of the errors as "widely held but inaccurate beliefs". However, he stated that Wikipedia often fails to distinguish important from trivial details, and does not provide the best references. He also complained about Wikipedia's lack of "persuasive analysis and interpretations, and clear and engaging prose". (Center for History and New Media) A web-based survey conducted from December 2005 to May 2006 by Larry Press, a professor of Information Systems at California State University at Dominguez Hills, assessed the "accuracy and completeness of Wikipedia articles". Fifty people accepted an invitation to assess an article. Of the fifty, seventy-six percent (76%) agreed or strongly agreed that the Wikipedia article was accurate, and forty-six percent (46%) agreed or strongly agreed that it was complete. Eighteen people compared the article they reviewed to the article on the same topic in the ''
Encyclopædia Britannica The is a general knowledge, general-knowledge English-language encyclopaedia. It has been published by Encyclopædia Britannica, Inc. since 1768, although the company has changed ownership seven times. The 2010 version of the 15th edition, ...
''. Opinions on accuracy were almost equal between the two encyclopedias (6 favoring ''Britannica'', 7 favoring Wikipedia, 5 stating they were equal), and eleven of the eighteen (61%) found Wikipedia somewhat or substantially more complete, compared to seven of the eighteen (39%) for ''Britannica''. The survey did not attempt a random selection of the participants, and it is not clear how the participants were invited. The German computing magazine ''
c't ''c't'' – (; ''Magazine for Computer Technology'') is a biweekly German computer magazine, published by the Heinz Heise, Heinz Heise publishing house of Hanover. file:Ct jubilaeum 30 turm.jpg, The 5.71 meter high tower from the 587 published ...
'' performed a comparison of '' Brockhaus Multimedial'', '' Microsoft Encarta'', and the
German Wikipedia The German Wikipedia () is the German-language edition of Wikipedia, a free and publicly editable online encyclopedia. Founded on 16 March 2001, it is the second-oldest Wikipedia edition (after the English Wikipedia). It has  articles, ma ...
in October 2004: Experts evaluated 66 articles in various fields. In overall score, Wikipedia was rated 3.6 out of 5 points (B-). A second test by ''c't'' in February 2007 used 150 search terms, of which 56 were closely evaluated, to compare four digital encyclopedias:
Bertelsmann The Bertelsmann SE & Co. KGaA, commonly known as Bertelsmann (), is a German privately held company, private multinational corporation, multinational conglomerate (company), conglomerate corporation based in Gütersloh, North Rhine-Westphalia, ...
Enzyklopädie 2007, Brockhaus Multimedial premium 2007, Encarta 2007 Enzyklopädie and Wikipedia. It concluded: "We did not find more errors in the texts of the free encyclopedia than in those of its commercial competitors." Viewing Wikipedia as fitting the economists' definition of a perfectly competitive marketplace of ideas, George Bragues ( University of Guelph-Humber), examined Wikipedia's articles on seven top Western philosophers:
Aristotle Aristotle (; 384–322 BC) was an Ancient Greek philosophy, Ancient Greek philosopher and polymath. His writings cover a broad range of subjects spanning the natural sciences, philosophy, linguistics, economics, politics, psychology, a ...
,
Plato Plato ( ; Greek language, Greek: , ; born  BC, died 348/347 BC) was an ancient Greek philosopher of the Classical Greece, Classical period who is considered a foundational thinker in Western philosophy and an innovator of the writte ...
,
Immanuel Kant Immanuel Kant (born Emanuel Kant; 22 April 1724 – 12 February 1804) was a German Philosophy, philosopher and one of the central Age of Enlightenment, Enlightenment thinkers. Born in Königsberg, Kant's comprehensive and systematic works ...
,
René Descartes René Descartes ( , ; ; 31 March 1596 – 11 February 1650) was a French philosopher, scientist, and mathematician, widely considered a seminal figure in the emergence of modern philosophy and Modern science, science. Mathematics was paramou ...
,
Georg Wilhelm Friedrich Hegel Georg Wilhelm Friedrich Hegel (27 August 1770 – 14 November 1831) was a 19th-century German idealist. His influence extends across a wide range of topics from metaphysical issues in epistemology and ontology, to political philosophy and t ...
,
Thomas Aquinas Thomas Aquinas ( ; ; – 7 March 1274) was an Italian Dominican Order, Dominican friar and Catholic priest, priest, the foremost Scholasticism, Scholastic thinker, as well as one of the most influential philosophers and theologians in the W ...
, and
John Locke John Locke (; 29 August 1632 (Old Style and New Style dates, O.S.) – 28 October 1704 (Old Style and New Style dates, O.S.)) was an English philosopher and physician, widely regarded as one of the most influential of the Enlightenment thi ...
. Wikipedia's articles were compared to a consensus list of themes culled from four reference works in philosophy. Bragues found that, on average, Wikipedia's articles only covered 52% of consensus themes. No errors were found, though there were significant omissions. ''
PC Pro ''PC Pro'' is one of several computer magazines published monthly in the United Kingdom by Future plc. Its headquarters is in London. ''PC Pro'' also licenses individual articles (or even the whole magazine) for republication in various countri ...
'' magazine (August 2007) asked experts to compare four articles (a small sample) in their scientific fields between Wikipedia, ''Britannica'' and Encarta. In each case Wikipedia was described as "largely sound", "well handled", "performs well", "good for the bare facts" and "broadly accurate". One article had "a marked deterioration towards the end" while another had "clearer and more elegant" writing, a third was assessed as less well written but better detailed than its competitors, and a fourth was "of more benefit to the serious student than its Encarta or Britannica equivalents". No serious errors were noted in Wikipedia articles, whereas serious errors were noted in one Encarta and one ''Britannica'' article.''PC Pro'' magazine, August 2007, p. 136, "Wikipedia Uncovered". In October 2007, the Australian magazine ''PC Authority'' published a feature article on the accuracy of Wikipedia. The article compared Wikipedia's content to other popular online encyclopedias, namely '' Britannica'' and
Encarta Microsoft ''Encarta'' is a discontinued Digital data, digital multimedia encyclopedia and search engine published by Microsoft from 1993 to 2009. Originally sold on CD-ROM or DVD, it was also available online via annual subscription, although ...
. The magazine asked experts to evaluate articles pertaining to their field. A total of four articles were reviewed by three experts. Wikipedia was comparable to the other encyclopedias, topping the chemistry category. In December 2007, German magazine ''
Stern The stern is the back or aft-most part of a ship or boat, technically defined as the area built up over the sternpost, extending upwards from the counter rail to the taffrail. The stern lies opposite the bow, the foremost part of a ship. O ...
'' published the results of a comparison between the German Wikipedia and the online version of the 15-volume edition of ''
Brockhaus Enzyklopädie The ( German for ''Brockhaus Encyclopedia'') is a German-language encyclopedia which until 2009 was published by the F. A. Brockhaus printing house. The first edition originated in the '' Conversations-Lexikon'' published by Renatus Gotthelf ...
''. The test was commissioned to a research institute (Cologne-based ''WIND GmbH''), whose analysts assessed 50 articles from each encyclopedia (covering politics, business, sports, science, culture, entertainment, geography, medicine, history and religion) on four criteria (accuracy, completeness, timeliness and clarity), and judged Wikipedia articles to be more accurate on the average (1.6 on a scale from 1 to 6 versus 2.3 for ''Brockhaus'', with 1 as the best and 6 as the worst). Wikipedia's coverage was also found to be more complete and up to date; however, ''Brockhaus'' was judged to be more clearly written, while several Wikipedia articles were criticized as being too complicated for non-experts, and many as too lengthy. In its April 2008 issue British computing magazine '' PC Plus'' compared the English Wikipedia with the DVD editions of ''World Book Encyclopedia'' and ''Encyclopædia Britannica'', assessing for each the coverage of a series of random subjects. It concluded, "The quality of content is good in all three cases" and advised Wikipedia users "Be aware that erroneous edits do occur, and check anything that seems outlandish with a second source. But the vast majority of Wikipedia is filled with valuable and accurate information." A 2008 paper in ''
Reference Services Review ''Reference Services Review'' is a quarterly peer-reviewed academic journal published by Emerald Group Publishing, who acquired it from Pierian Press in 1998. The journal covers case studies and conceptual papers in all aspects of reference and use ...
'' compared nine Wikipedia entries on historical topics to their counterparts in ''Encyclopædia Britannica'', ''The Dictionary of American History'' and ''American National Biography Online''. The paper found that Wikipedia's entries had an overall accuracy rate of 80 percent, whereas the other encyclopedias had an accuracy rate of 95 to 96 percent. A 2010 study assessed the extent to which Wikipedia pages about the history of countries conformed to the site's policy of verifiability. It found that, in contradiction of this policy, many claims in these articles were not supported by citations, and that many of those that were, sourced to popular media and government websites rather than to academic journal articles. In April 2011, a study was published by Adam Brown of
Brigham Young University Brigham Young University (BYU) is a Private education, private research university in Provo, Utah, United States. It was founded in 1875 by religious leader Brigham Young and is the flagship university of the Church Educational System sponsore ...
in the journal '' PS Political Science & Politics'' which examined "thousands of Wikipedia articles about candidates, elections, and officeholders". The study found that while the information in these articles tended to be accurate, the articles examined contained many errors of omission. A 2012 study co-authored by Shane Greenstein examined a decade of Wikipedia articles on United States politics and found that the more contributors there were to a given article, the more neutral it tended to be, in line with a narrow interpretation of
Linus's law In software development, Linus's law is the assertion that "given enough eyeballs, all bugs are shallow". The law was formulated by Eric S. Raymond in his essay and book ''The Cathedral and the Bazaar'' (1999), and was named in honor of Linus To ...
. Reavley et al. (2012) compared the quality of articles on select
mental health Mental health is often mistakenly equated with the absence of mental illness. However, mental health refers to a person's overall emotional, psychological, and social well-being. It influences how individuals think, feel, and behave, and how t ...
topics on Wikipedia with corresponding articles in ''Encyclopædia Britannica'' and a psychiatry textbook. They asked experts to rate article content with regard to accuracy, up-to-dateness, breadth of coverage, referencing and readability. Wikipedia scored highest on all criteria except readability, and the authors concluded that Wikipedia is as good as or better than ''Britannica'' and a standard textbook. A 2014 perspective piece in the ''
New England Journal of Medicine ''The New England Journal of Medicine'' (''NEJM'') is a weekly medical journal published by the Massachusetts Medical Society. Founded in 1812, the journal is among the most prestigious peer-reviewed medical journals. Its 2023 impact factor was ...
'' examined Wikipedia pages about 22 prescription drugs to determine if they had been updated to include the most recent FDA safety warnings. It found that 41% of these pages were updated within two weeks after the warning, 23% were updated more than two weeks later, and the remaining 36% had not been updated to include the warning as of more than 1 year later as of January 2014. A 2014 study in the '' Journal of the American Pharmacists Association'' examined 19 Wikipedia articles about herbal supplements, and concluded that all of these articles contained information about their "therapeutic uses and adverse effects", but also concluded that "several lacked information on drug interactions, pregnancy, and contraindications". The study's authors therefore recommended that patients not rely solely on Wikipedia as a source for information about the herbal supplements in question. Another study published in 2014 in '' PLOS ONE'' found that Wikipedia's information about
pharmacology Pharmacology is the science of drugs and medications, including a substance's origin, composition, pharmacokinetics, pharmacodynamics, therapeutic use, and toxicology. More specifically, it is the study of the interactions that occur betwee ...
was 99.7% accurate when compared to a pharmacology textbook, and that the completeness of such information on Wikipedia was 83.8%. The study also determined that completeness of these Wikipedia articles was lowest (68%) in the category "pharmacokinetics" and highest (91.3%) in the category "indication". The authors concluded that "Wikipedia is an accurate and comprehensive source of drug-related information for undergraduate medical education".


Expert opinion


Librarians' views

In a 2004 interview with ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in Manchester in 1821 as ''The Manchester Guardian'' and changed its name in 1959, followed by a move to London. Along with its sister paper, ''The Guardian Weekly'', ''The Guardi ...
'', self-described information specialist and Internet consultant Philip Bradley said that he would not use Wikipedia and was "not aware of a single librarian who would". He then explained that "the main problem is the lack of authority. With printed publications, the publishers have to ensure that their data are reliable, as their livelihood depends on it. But with something like this, all that goes out the window." In 2005, the library at
Trent University Trent University is a public liberal arts university in Peterborough, Ontario, with a satellite campus in Oshawa, which serves the Regional Municipality of Durham. Founded in 1964, the university is known for its Oxbridge college system, sma ...
in
Ontario Ontario is the southernmost Provinces and territories of Canada, province of Canada. Located in Central Canada, Ontario is the Population of Canada by province and territory, country's most populous province. As of the 2021 Canadian census, it ...
stated Wikipedia had many articles that are "long and comprehensive", but that there is "a lot of room for misinformation and bias nda lot of variability in both the quality and depth of articles". It adds that Wikipedia has advantages and limitations, that it has "excellent coverage of technical topics" and articles are "often added quickly and, as a result, coverage of current events is quite good", comparing this to traditional sources which are unable to achieve this task. It concludes that, depending upon the need, one should think critically and assess the appropriateness of one's sources, "whether you are looking for fact or opinion, how in-depth you want to be as you explore a topic, the importance of reliability and accuracy, and the importance of timely or recent information", and adds that Wikipedia can be used in any event as a "starting point". A 2006 review of Wikipedia by ''
Library Journal ''Library Journal'' is an American trade publication for librarians. It was founded in 1876 by Melvil Dewey. It reports news about the library world, emphasizing public libraries, and offers feature articles about aspects of professional prac ...
'', using a panel of librarians, "the toughest critics of reference materials, whatever their format", asked "long standing reviewers" to evaluate three areas of Wikipedia (popular culture, current affairs, and science), and concluded: "While there are still reasons to proceed with caution when using a resource that takes pride in limited professional management, many encouraging signs suggest that (at least for now) Wikipedia may be granted the librarian's seal of approval". A reviewer who "decided to explore controversial historical and current events, hoping to find glaring abuses" said, "I was pleased by Wikipedia's objective presentation of controversial subjects" but that "as with much information floating around in cyberspace, a healthy degree of skepticism and skill at winnowing fact from opinion are required". Other reviewers noted that there is "much variation" but "good content abounds". In 2007, Michael Gorman, former president of the
American Library Association (ALA) The American Library Association (ALA) is a nonprofit organization based in the United States that promotes libraries and library education internationally. It is the oldest and largest library association in the world. History 19th century ...
stated in an ''
Encyclopædia Britannica The is a general knowledge, general-knowledge English-language encyclopaedia. It has been published by Encyclopædia Britannica, Inc. since 1768, although the company has changed ownership seven times. The 2010 version of the 15th edition, ...
'' blog that "A professor who encourages the use of Wikipedia is the intellectual equivalent of a dietician who recommends a steady diet of Big Macs with everything". ''
Information Today Information Today, Inc., is an American publishing company. It publishes Internet and technology magazines, newsletters, books, directories and online products. Information Today was previously known as Learned Information, Inc. Learned Informat ...
'' (March 2006) cites librarian Nancy O'Neill (principal librarian for Reference Services at the Santa Monica Public Library System) as saying that "there is a good deal of skepticism about Wikipedia in the library community" but that "she also admits cheerfully that Wikipedia makes a good starting place for a search. You get terminology, names, and a feel for the subject." ''PC Pro'' (August 2007) cites the head of the European and American Collection at the
British Library The British Library is the national library of the United Kingdom. Based in London, it is one of the largest libraries in the world, with an estimated collection of between 170 and 200 million items from multiple countries. As a legal deposit li ...
, Stephen Bury, as stating "Wikipedia is potentially a good thing—it provides a speedier response to new events, and to new evidence on old items". The article concludes: "For ury the problem isn't so much the reliability of Wikipedia's content so much as the way in which it's used." "It's already become the first port of call for the researcher", Bury says, before noting that this is "not necessarily problematic except when they go no further". According to Bury, the trick to using Wikipedia is to understand that "just because it's in an encyclopedia (free, web or printed) doesn't mean it's true. Ask for evidence ... and contribute."


Articles on contentious issues

A 2006 article for the
Canadian Library Association The Canadian Library Association (CLA) was a national, predominantly English-language association which represented 57,000 library workers across Canada. It also spoke for the interests of the 21 million Canadians who are members of libraries. C ...
(CLA) discussed the Wikipedia approach, process and outcome in depth, commenting for example that in controversial topics, "what is most remarkable is that the two sides actually engaged each other and negotiated a version of the article that both can more or less live with". The author comments that: Shi ''et al.'' extended this analysis in discussing "The wisdom of polarized crowds" in 2017 based on content analysis of all edits to English Wikipedia articles relating to politics, social issues and science from its start to December 1, 2016. This included almost 233,000 articles representing approximately 5 percent of the English Wikipedia. They wrote: "Political speech t least in the United Stateshas become markedly more polarized in recent years ... . spite early promise of the world-wide-web to democratize access to diverse information, increased media choice and social networking platforms ... reateecho chambers that ... degrade the quality of individual decisions, ... discount identity-incongruent opinions, stimulate and reinforce polarizing information ... foment conflict and even make communication counter-productive. Nevertheless, a large literature documents the largely positive effect that social differences can exert on the collaborative production of information, goods and services. Research demonstrates that individuals from socially distinct groups embody diverse cognitive resources and perspectives that, when cooperatively combined ... outperform those from homogeneous groups." They translated edit histories of millions of Wikipedia editors into a 7-point political identification scale and compared that with Wikipedia's six-level article quality score (stub, start, C, B, good, featured) assigned via a machine learning algorithm. They found that "articles attracting more attention tend to have more balanced engagement ... ndhigher polarization is associated with higher quality."


Academia

Academics have also criticized Wikipedia for its perceived failure as a reliable source and because Wikipedia editors may have no expertise, competence, or credentials in the topics on which they contribute. Adrian Riskin, a mathematician in
Whittier College Whittier College is a Private university, private Liberal arts colleges in the United States, liberal arts college in Whittier, California. It is a Hispanic-serving institution, Hispanic Serving Institution (HSI) and, as of spring 2024, had 815 ...
commented that while highly technical articles may be written by mathematicians for mathematicians, the more general maths topics, such as the article on
polynomial In mathematics, a polynomial is a Expression (mathematics), mathematical expression consisting of indeterminate (variable), indeterminates (also called variable (mathematics), variables) and coefficients, that involves only the operations of addit ...
s, are written in a very amateurish fashion with a number of obvious mistakes. Because Wikipedia cannot be considered a reliable source, the use of Wikipedia is not accepted in many schools and universities in writing a formal paper, and some educational institutions have banned it as a primary source while others have limited its use to only a pointer to external sources. The criticism of not being a reliable source, however, may not only apply to Wikipedia but to encyclopedias in general—some university
lecturer Lecturer is an academic rank within many universities, though the meaning of the term varies somewhat from country to country. It generally denotes an academic expert who is hired to teach on a full- or part-time basis. They may also conduct re ...
s are not impressed when students cite print-based encyclopedias in assigned work. However, it seems that instructors have underestimated the use of Wikipedia in academia because of these concerns. Researchers and academics contend that while Wikipedia may not be used as a 100 percent accurate source for final papers, it is a valuable jumping off point for research that can lead to many possibilities if approached critically. What may be missing in academia is the emphasis on critical analysis in regards to the use of Wikipedia in secondary and higher education. We should not dismiss Wikipedia entirely (there are fewer inaccuracies than there are errors of omission) but rather begin to support it, and teach the use of Wikipedia as an education tool in tandem with critical thinking skills that will allow students to filter the information found on the online encyclopedia and help them critically analyze their findings. An empirical study conducted in 2006 by a Business School lecturer in Information Systems at the
University of Nottingham The University of Nottingham is a public research university in Nottingham, England. It was founded as University College Nottingham in 1881, and was granted a royal charter in 1948. Nottingham's main campus (University Park Campus, Nottingh ...
, the subject of a review on the technical website ''
Ars Technica ''Ars Technica'' is a website covering news and opinions in technology, science, politics, and society, created by Ken Fisher and Jon Stokes in 1998. It publishes news, reviews, and guides on issues such as computer hardware and software, sci ...
'', involving 55 academics asked to review specific Wikipedia articles that either were in their expert field (group 1) or chosen at random (group 2), concluded that: "The experts found Wikipedia's articles to be more credible than the non-experts. This suggests that the accuracy of Wikipedia is high. However, the results should not be seen as support for Wikipedia as a totally reliable resource as, according to the experts, 13 percent of the articles contain mistakes (10% of the experts reported factual errors of an unspecified degree, 3% of them reported spelling errors)." The Gould Library at
Carleton College Carleton College ( ) is a Private college, private Liberal arts colleges in the United States, liberal arts college in Northfield, Minnesota, United States. Founded in 1866, the main campus is between Northfield and the approximately Carleton ...
in
Minnesota Minnesota ( ) is a U.S. state, state in the Upper Midwestern region of the United States. It is bordered by the Canadian provinces of Manitoba and Ontario to the north and east and by the U.S. states of Wisconsin to the east, Iowa to the so ...
has a web page describing the use of Wikipedia in academia. It asserts that "Wikipedia is without question a valuable and informative resource", but that "there is an inherent lack of reliability and stability" to its articles, again drawing attention to similar advantages and limitations as other sources. As with other reviews, it comments that one should assess one's sources and what is desired from them, and that "Wikipedia may be an appropriate resource for some assignments, but not for others." It cited Wikipedia co-founder
Jimmy Wales Jimmy Donal Wales (born August 7, 1966), also known as Jimbo Wales, is an American List of Internet entrepreneurs, Internet entrepreneur and former Trader (finance), financial trader. He is a Founders of Wikipedia, co-founder of the non-profi ...
' view that Wikipedia may not be ideal as a source for all academic uses, and (as with other sources) suggests that at the least, one strength of Wikipedia is that it provides a good starting point for current information on a very wide range of topics. In 2007, the ''
Chronicle of Higher Education ''The Chronicle of Higher Education'' is an American newspaper and website that presents news, information, and jobs for college and university faculty and student affairs professionals, including staff members and administrators. A subscriptio ...
'' published an article written by Cathy Davidson, Professor of Interdisciplinary Studies and English at
Duke University Duke University is a Private university, private research university in Durham, North Carolina, United States. Founded by Methodists and Quakers in the present-day city of Trinity, North Carolina, Trinity in 1838, the school moved to Durham in 1 ...
, in which she asserts that Wikipedia should be used to teach students about the concepts of reliability and credibility. In 2008, Hamlet Isakhanli, founder and president of Khazar University, compared the ''Encyclopædia Britannica'' and English Wikipedia articles on
Azerbaijan Azerbaijan, officially the Republic of Azerbaijan, is a Boundaries between the continents, transcontinental and landlocked country at the boundary of West Asia and Eastern Europe. It is a part of the South Caucasus region and is bounded by ...
and related subjects. His study found that Wikipedia covered the subject much more widely, more accurately and in more detail, though with some lack of balance, and that Wikipedia was the best source for the first approximation. In 2011, Karl Kehm, associate professor of physics at Washington College, said: "I do encourage y studentsto use ikipediaas one of many launch points for pursuing original source material. The best Wikipedia entries are well researched with extensive citations". Some academic journals do refer to Wikipedia articles, but are not elevating it to the same level as traditional references. For instance, Wikipedia articles have been referenced in "enhanced perspectives" provided on-line in the journal ''
Science Science is a systematic discipline that builds and organises knowledge in the form of testable hypotheses and predictions about the universe. Modern science is typically divided into twoor threemajor branches: the natural sciences, which stu ...
''. The first of these perspectives to provide a hyperlink to Wikipedia was "A White Collar Protein Senses Blue Light" in 2002, and dozens of enhanced perspectives have provided such links since then. The publisher of ''Science'' states that these enhanced perspectives "include hypernotes—which link directly to websites of other relevant information available online—beyond the standard bibliographic references". Sverrir Steinsson investigated factors that influenced the credibility of English Wikipedia in 2023, and found that "Wikipedia transformed from a dubious source of information in its early years to an increasingly reliable one over time." This was due to it becoming "an active fact-checker and anti-fringe", with "pro-fringe editors" leaving the site as the Wikipedia community changed its interpretation of the NPOV policy and began to more accurately label misleading content as pseudoscience, conspiracy theory, etc., in harmony with the citations used to source that content. This reinterpretation of NPOV "had meaningful consequences, turning an organization that used to lend credence and false balance to pseudoscience, conspiracy theories, and extremism into a proactive debunker, fact-checker and identifier of fringe discourse." Educational and cognitive psychologist Sam Wineburg said in 2024 that "No, Wikipedia isn’t an unreliable source that anyone can edit and that should be avoided. In 2024, it has become a remarkably rigorous self-correcting resource that all of us should be using more often."


Journalism and use of Wikipedia in the newsroom

In his 2014 book ''Virtual Unreality'', Charles Seife, a professor of journalism at
New York University New York University (NYU) is a private university, private research university in New York City, New York, United States. Chartered in 1831 by the New York State Legislature, NYU was founded in 1832 by Albert Gallatin as a Nondenominational ...
, noted Wikipedia's susceptibility to hoaxes and misinformation, including manipulation by commercial and political organizations "masquerading as common people" making edits to Wikipedia. In conclusion, Seife presented the following advice: Seife observed that when false information from Wikipedia spreads to other publications, it sometimes alters truth itself. On June 28, 2012, for example, an anonymous Wikipedia contributor added the invented nickname "Millville Meteor" to the Wikipedia biography of baseball player
Mike Trout Michael Nelson Trout (born August 7, 1991) is an American professional baseball outfielder for the Los Angeles Angels of Major League Baseball (MLB). Trout is an 11-time Major League Baseball All-Star Game, All-Star, three-time American League (A ...
. A couple of weeks later, a ''
Newsday ''Newsday'' is a daily newspaper in the United States primarily serving Nassau and Suffolk counties on Long Island, although it is also sold throughout the New York metropolitan area. The slogan of the newspaper is "Newsday, Your Eye on LI" ...
'' sports writer reproduced the nickname in an article, and "with that act, the fake nickname became real". Seife pointed out that while Wikipedia, by some standards, could be described as "roughly as accurate" as traditional publications, and is more up to date, "there's a difference between the kind of error one would find in Wikipedia and what one would in ''Britannica'' or ''Collier's'' or even in the now-defunct Microsoft Encarta encyclopedia ... the majority of hoaxes on Wikipedia could never have appeared in the old-fashioned encyclopedias."
Dwight Garner Dwight Garner (born January 8, 1965) is an American journalist and longtime writer and editor for ''The New York Times''. In 2008, he was named a book critic for the newspaper. He is the author of ''Garner's Quotations: A Modern Miscellany'' and ...
, reviewing Seife's book in ''
The New York Times ''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
'', said that he himself had "been burned enough times by bad online information", including "Wikipedia howlers", to have adopted a very sceptical mindset. In November 2012, judge
Brian Leveson Sir Brian Henry Leveson ( ; born 22 June 1949) is an English retired senior judge who is the current Investigatory Powers Commissioner, having previously served as the President of the Queen's Bench Division and Head of Criminal Justice. Lev ...
was accused of having forgotten "one of the elementary rules of journalism" when he named a "Brett Straub" as one of the founders of ''
The Independent ''The Independent'' is a British online newspaper. It was established in 1986 as a national morning printed paper. Nicknamed the ''Indy'', it began as a broadsheet and changed to tabloid format in 2003. The last printed edition was publis ...
'' newspaper in his report on the culture, practices and ethics of the British press. The name had been added to the Wikipedia article on ''The Independent'' over a year prior, and turned out to be that of a 25-year-old Californian, whose friend had added his name to a string of Wikipedia pages as a prank. Straub was tracked down by ''The Telegraph'' and commented, "The fact someone, especially a judge, has believed something on Wikipedia is kind of shocking. My friend went on and edited a bunch of Wikipedia pages and put my name there. ..I knew my friend had done it but I didn't know how to change them back and I thought someone would. At one point I was the creator of Coca-Cola or something. You know how easy it is to change Wikipedia. Every time he came across a red linked name he put my name in its place." A 2016
BBC The British Broadcasting Corporation (BBC) is a British public service broadcaster headquartered at Broadcasting House in London, England. Originally established in 1922 as the British Broadcasting Company, it evolved into its current sta ...
article by Ciaran McCauley similarly noted that "plenty of mischievous, made-up information has found its way" on to Wikipedia and that "many of these fake facts have fallen through the cracks and been taken as gospel by everyone from university academics to major newspapers and broadcasters." Listing examples of journalists being embarrassed by reproducing hoaxes and other falsifications from Wikipedia in their writing, including false information propagated by major news organizations in their obituaries of Maurice Jarre and Ronnie Hazlehurst, McCauley stated: "Any journalist in any newsroom will likely get a sharp slap across the head from an editor for treating Wikipedia with anything but total skepticism (you can imagine the kicking I've taken over this article)." The ''
Daily Mail The ''Daily Mail'' is a British daily Middle-market newspaper, middle-market Tabloid journalism, tabloid conservative newspaper founded in 1896 and published in London. , it has the List of newspapers in the United Kingdom by circulation, h ...
''—itself banned as a source on Wikipedia in 2017 because of its perceived unreliability—has publicly stated that it "banned all its journalists from using Wikipedia as a sole source in 2014 because of its unreliability". ''
Slate Slate is a fine-grained, foliated, homogeneous, metamorphic rock derived from an original shale-type sedimentary rock composed of clay or volcanic ash through low-grade, regional metamorphism. It is the finest-grained foliated metamorphic ro ...
'' said in 2022 that "Screenshots of vandalized Wikipedia articles, even when reverted within minutes, often have a much longer afterlife in news reports and on social media, creating the public impression that the platform is more vulnerable to abuse than it actually is."


Science and medicine

Science and medicine are areas where accuracy is of high importance and
peer review Peer review is the evaluation of work by one or more people with similar competencies as the producers of the work (:wiktionary:peer#Etymology 2, peers). It functions as a form of self-regulation by qualified members of a profession within the ...
is the norm. While some of Wikipedia's content has passed a form of peer review, most has not. A 2008 study examined 80 Wikipedia drug entries. The researchers found few factual errors in this set of articles, but determined that these articles were often missing important information, like contraindications and drug interactions. One of the researchers noted that "If people went and used this as a sole or authoritative source without contacting a health professional...those are the types of negative impacts that can occur." The researchers also compared Wikipedia to Medscape Drug Reference (MDR), by looking for answers to 80 different questions covering eight categories of drug information, including adverse drug events, dosages, and mechanism of action. They have determined that MDR provided answers to 82.5 percent of the questions, while Wikipedia could only answer 40 percent, and that answers were less likely to be complete for Wikipedia as well. None of the answers from Wikipedia were determined factually inaccurate, while they found four inaccurate answers in MDR. But the researchers found 48 errors of omission in the Wikipedia entries, compared to 14 for MDR. The lead investigator concluded: "I think that these errors of omission can be just as dangerous s inaccuracies, and he pointed out that drug company representatives have been caught deleting information from Wikipedia entries that make their drugs look unsafe. * A 2009 survey asked US toxicologists how accurately they rated the portrayal of health risks of chemicals in different media sources. It was based on the answers of 937 members of the Society of Toxicology and found that these experts regarded Wikipedia's reliability in this area as far higher than that of all traditional news media: In 2010 researchers compared information about 10 types of cancer on Wikipedia to similar data from the
National Cancer Institute The National Cancer Institute (NCI) coordinates the United States National Cancer Program and is part of the National Institutes of Health (NIH), which is one of eleven agencies that are part of the U.S. Department of Health and Human Services. ...
's Physician Data Query and concluded "the Wiki resource had similar accuracy and depth to the professionally edited database" and that "sub-analysis comparing common to uncommon cancers demonstrated no difference between the two", but that ease of readability was an issue. A study in 2011 came to the result that categories most frequently absent in Wikipedia's drug articles are those of drug interactions and medication use in breastfeeding. Other categories with incomplete coverage were descriptions of off-label indications, contraindications and precautions, adverse drug events and dosing. Information most frequently deviating from other sources used in the study were that of contraindications and precautions, drug absorption and adverse drug events. A 2012 study reported that Wikipedia articles about pediatric
otolaryngology Otorhinolaryngology ( , abbreviated ORL and also known as otolaryngology, otolaryngology–head and neck surgery (ORL–H&N or OHNS), or ear, nose, and throat (ENT)) is a surgical subspecialty within medicine that deals with the surgical an ...
contained twice as many errors and omissions as the medical database
eMedicine eMedicine is an online clinical medical knowledge base founded in 1996 by doctors Scott Plantz and Jonathan Adler, and computer engineers Joanne Berezin and Jeffrey Berezin. The eMedicine website consists of approximately 6,800 medical topic revi ...
. In a U.S. study in 2014, 10 researchers examined 10 Wikipedia health articles of the most costly medical conditions in the United States and found that 90% of the entries contained errors and statements that contradicted latest medical research. However, according to Stevie Benton of Wikimedia UK the sample size used in the research may have been too small to be considered representative. Only part of the data was made public, and for two statements that were released for other researchers to examine, the claim that Wikipedia's statements were contradictory to the peer-reviewed literature was called into question. However, more open studies, published in 2017 and 2020, concluded, that Wikipedia provided less accurate medical information than paid-access online encyclopedias. A 2014 study published in '' PLOS One'' looked at the quality of Wikipedia articles on
pharmacology Pharmacology is the science of drugs and medications, including a substance's origin, composition, pharmacokinetics, pharmacodynamics, therapeutic use, and toxicology. More specifically, it is the study of the interactions that occur betwee ...
, comparing articles from English and German Wikipedia with academic textbooks. It found that "the collaborative and
participatory design Participatory design (originally co-operative design, now often co-design and also co-creation ) is an approach to design attempting to actively involve all stakeholders (e.g. employees, partners, customers, citizens, end users) in the design pro ...
of Wikipedia does generate high quality information on pharmacology that is suitable for undergraduate medical education". A 2024 review of online information sources for healthcare-related research cautioned against using Wikipedia as a primary reference, and noted its value as a resource to identify sources of information. Jarry said in 2024 that evaluating Wikipedia's reliability on medicine or any subject is challenging and that researchers "have to pick a sample and hope it is representative," saying also that "Wikipedia, overall, has no business being this good."


Judiciary

References to Wikipedia in United States judicial opinions have increased each year since 2004. In a 2017 ruling, the
Supreme Court of Texas The Supreme Court of Texas (SCOTX) is the court of last resort for civil matters (including juvenile delinquency cases, which are categorized as civil under the Texas Family Code) in the U.S. state of Texas. A different court, the Texas Court ...
advised against reliance on the information in Wikipedia for judicial rulings, arguing that its lack of reliability prevents using it as a source of authority in legal opinions. The Supreme Court of India in its judgment in ''Commr. of Customs, Bangalore vs. ACER India Pvt.'' (Citation 2007(12)SCALE581) held that "We have referred to Wikipedia, as the learned Counsel for the parties relied thereupon. It is an online encyclopaedia and information can be entered therein by any person and as such it may not be authentic."


Editors of ''Encyclopædia Britannica''

In a 2004 piece called "The Faith-Based Encyclopedia", Robert McHenry, a former editor-in-chief of ''
Encyclopædia Britannica The is a general knowledge, general-knowledge English-language encyclopaedia. It has been published by Encyclopædia Britannica, Inc. since 1768, although the company has changed ownership seven times. The 2010 version of the 15th edition, ...
'', stated that Wikipedia errs in billing itself as an encyclopedia, because that word implies a level of authority and accountability that he believes cannot be possessed by an openly editable reference. McHenry argued that "the typical user doesn't know how conventional encyclopedias achieve reliability, only that they do". He added: Similarly, ''Britannica''s executive editor, Ted Pappas, was quoted in ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in Manchester in 1821 as ''The Manchester Guardian'' and changed its name in 1959, followed by a move to London. Along with its sister paper, ''The Guardian Weekly'', ''The Guardi ...
'' as saying: In the September 12, 2006, edition of ''
The Wall Street Journal ''The Wall Street Journal'' (''WSJ''), also referred to simply as the ''Journal,'' is an American newspaper based in New York City. The newspaper provides extensive coverage of news, especially business and finance. It operates on a subscriptio ...
'', Jimmy Wales debated with Dale Hoiberg, editor-in-chief of ''
Encyclopædia Britannica The is a general knowledge, general-knowledge English-language encyclopaedia. It has been published by Encyclopædia Britannica, Inc. since 1768, although the company has changed ownership seven times. The 2010 version of the 15th edition, ...
''. Hoiberg focused on a need for expertise and control in an encyclopedia and cited
Lewis Mumford Lewis Mumford (October 19, 1895 – January 26, 1990) was an American historian, sociologist, philosopher of technology, and literary critic. Particularly noted for his study of cities and urban architecture, he had a broad career as a ...
that overwhelming information could "bring about a state of intellectual enervation and depletion hardly to be distinguished from massive ignorance". Wales emphasized Wikipedia's differences, and asserted that openness and transparency lead to quality. Hoiberg replied that he "had neither the time nor space to respond to riticisms and "could corral any number of links to articles alleging errors in Wikipedia", to which Wales responded: "No problem! Wikipedia to the rescue with a fine article", and included a link to the Wikipedia article ''
Criticism of Wikipedia The free online encyclopedia Wikipedia has been criticized since its creation in 2001. Most of the criticism has been directed toward its content, community of Wikipedia community, established volunteer users, process, and rules. Critics have ...
''.


Tools for testing the reliability of articles

While experienced editors can view the article history and discussion page, for normal users it is not so easy to check whether information from Wikipedia is reliable. University projects from California, Switzerland and Germany try to improve that by methods of formal analysis and data mining. Wiki-Watch from Germany, which was inspired by the WikiBu from
Switzerland Switzerland, officially the Swiss Confederation, is a landlocked country located in west-central Europe. It is bordered by Italy to the south, France to the west, Germany to the north, and Austria and Liechtenstein to the east. Switzerland ...
, shows an evaluation up to five-stars for every English or German article in Wikipedia. Part of this rating is the tool WikiTrust which shows the trustworthiness of single text parts of Wikipedia articles by white (trustworthy) or orange (not trustworthy) markings.


Information loop

Sources accepted as reliable for Wikipedia may rely on Wikipedia as a reference source, sometimes indirectly. If the original information in Wikipedia was false, once it has been reported in sources considered reliable, Wikipedia can use them to reference the false information, giving an apparent credibility to falsehood. This in turn increases the likelihood of the false information being reported in other media. A known example is the
Sacha Baron Cohen Sacha Noam Baron Cohen ( ; born 13 October 1971) is an English comedian, actor and performance artist. Known for his creation and portrayal of the fictional satirical characters Ali G, Borat Sagdiyev, Brüno Gehard, and Admiral General Haf ...
article, where false information added in Wikipedia was apparently used by two newspapers, leading to it being treated as reliable in Wikipedia. This process of creating reliable sources for false facts has been termed "citogenesis" by ''
xkcd ''xkcd'' is a serial webcomic created in 2005 by American author Randall Munroe. Sometimes styled ''XKCD'', the comic's tagline describes it as "a webcomic of romance, sarcasm, math, and language". Munroe states on the comic's website that the ...
''
webcomic Webcomics (also known as online comics or Internet comics) are comics published on the internet, such as on a website or a mobile app. While many webcomics are published exclusively online, others are also published in magazines, newspapers, or ...
artist
Randall Munroe Randall Patrick Munroe (born October 17, 1984) is an American cartoonist, author, and engineer best known as the creator of the webcomic ''xkcd''. Munroe has worked full-time on the comic since late 2006. In addition to publishing a book of the ...
.


Propagation of misinformation

Somewhat related to the "information loop" is the propagation of misinformation to other websites (Answers.com is just one of many) which will often quote misinformation from Wikipedia verbatim, and without mentioning that it has come from Wikipedia. A piece of misinformation originally taken from a Wikipedia article will live on in perhaps dozens of other websites, even if Wikipedia itself has deleted the unreliable material. page 71.


Other

In one article, ''Information Today'' (March 2006) likens comparisons between Wikipedia and ''Britannica'' to "
apples and oranges A comparison of apples and oranges occurs when two items or groups of items are compared that cannot be practically compared, typically because of inherent or fundamental differences between the objects. The idiom, ''comparing apples and oran ...
":
Andrew Orlowski Andrew Orlowski (born 1966) is a British columnist, investigative journalist and former executive editor of the IT news and opinion website ''The Register''. In 2021, Orlowski became a business columnist for ''The Daily Telegraph''. Journalis ...
, a columnist for ''
The Register ''The Register'' (often also called El Reg) is a British Technology journalism, technology news website co-founded in 1994 by Mike Magee (journalist), Mike Magee and John Lettice. The online newspaper's Nameplate_(publishing), masthead Logo, s ...
'', expressed similar criticisms in 2005, writing that the use of the term "encyclopedia" to describe Wikipedia may lead users into believing it is more reliable than it may be.
BBC The British Broadcasting Corporation (BBC) is a British public service broadcaster headquartered at Broadcasting House in London, England. Originally established in 1922 as the British Broadcasting Company, it evolved into its current sta ...
technology Technology is the application of Conceptual model, conceptual knowledge to achieve practical goals, especially in a reproducible way. The word ''technology'' can also mean the products resulting from such efforts, including both tangible too ...
specialist Bill Thompson wrote that "Most Wikipedia entries are written and submitted in good faith, and we should not let the contentious areas such as politics, religion or biography shape our view of the project as a whole", that it forms a good starting point for serious research but that: Thompson adds the observation that since most popular online sources are inherently unreliable in this way, one byproduct of the
information age The Information Age is a historical period that began in the mid-20th century. It is characterized by a rapid shift from traditional industries, as established during the Industrial Revolution, to an economy centered on information technology ...
is a wiser audience who are learning to check information rather than take it on faith due to its source, leading to "a better sense of how to evaluate information sources". In his 2007 ''Guide to Military History on the Internet'', Simon Fowler rated Wikipedia as "the best general resource" for military history research, and stated that "the results are largely accurate and generally free of bias". When rating Wikipedia as the No. 1 military site he mentioned that "Wikipedia is often criticised for its inaccuracy and bias, but in my experience the military history articles are spot on." In July 2008, ''
The Economist ''The Economist'' is a British newspaper published weekly in printed magazine format and daily on Electronic publishing, digital platforms. It publishes stories on topics that include economics, business, geopolitics, technology and culture. M ...
'' magazine described Wikipedia as "a user-generated reference service" and noted that Wikipedia's "elaborate moderation rules put a limit to acrimony" generated by cyber-nationalism. Jimmy Wales, a co-founder of Wikipedia, stresses that encyclopedias of any type are not usually appropriate as primary sources, and should not be relied upon as being authoritative.Wikipedia: "A Work in Progress"
, ''
BusinessWeek ''Bloomberg Businessweek'', previously known as ''BusinessWeek'' (and before that ''Business Week'' and ''The Business Week''), is an American monthly business magazine published 12 times a year. The magazine debuted in New York City in Septembe ...
'' (December 14, 2005). Retrieved January 29, 2007.
Carnegie Mellon Carnegie may refer to: People *Carnegie (surname), including a list of people with the name **Andrew Carnegie, Scottish-American industrialist and philanthropist * Clan Carnegie, a lowland Scottish clan Institutions Named for Andrew Carnegie * ...
Professor Randy Pausch offered the following anecdote in his book '' The Last Lecture''. He was surprised that his entry to ''
World Book Encyclopedia The ''World Book Encyclopedia'' is an American encyclopedia. ''World Book'' was first published in 1917. Since 1925, a new edition of the encyclopedia has been published annually. Although published online in digital form for a number of years, ...
'' on virtual reality was accepted without question, so he concluded, "I now believe Wikipedia is a perfectly fine source for your information, because I know what the quality control is for real encyclopedias."


Removal of false information

Fernanda Viégas of the MIT Media Lab and Martin Wattenberg and Kushal Dave of IBM Research studied the flow of editing in the Wikipedia model, with emphasis on breaks in flow (from vandalism or substantial rewrites), showing the dynamic flow of material over time. From a sample of vandalism edits on the English Wikipedia during May 2003, they found that most such acts were repaired within minutes, summarizing: They also stated that "it is essentially impossible to find a crisp definition of vandalism". Lih (2004) compared articles before and after they were mentioned in the press, and found that externally referenced articles are of higher quality work. An informal assessment by the popular IT magazine ''PC Pro'' for its 2007 article "Wikipedia Uncovered" tested Wikipedia by introducing 10 errors that "varied between bleeding obvious and deftly subtle" into articles (the researchers later corrected the articles they had edited). Labeling the results "impressive" it noted that all but one was noted and fixed within the hour, and that "the Wikipedians' tools and know-how were just too much for our team." A second series of another 10 tests, using "far more subtle errors" and additional techniques to conceal their nature, met similar results: "despite our stealth attempts the vast majority... were discovered remarkably quickly... the ridiculously minor Jesse James error was corrected within a minute and a very slight change to Queen Anne's entry was put right within two minutes". Two of the latter series were not detected. The article concluded that "Wikipedia corrects the vast majority of errors within minutes, but if they're not spotted within the first day the chances... dwindle as you're then relying on someone to spot the errors while reading the article rather than reviewing the edits". A study in late 2007 systematically inserted inaccuracies into Wikipedia entries about the lives of philosophers. Depending on how exactly the data are interpreted, either one third or one half of the inaccuracies were corrected within 48 hours. A 2007 peer-reviewed studyReid Priedhorsky, Jilin Chen, Shyong (Tony) K. Lam, Katherine Panciera, Loren Terveen, John Riedl, "Creating, destroying, and restoring value in wikipedia", Proc. GROUP 2007, doi
ACM.org
/ref> that measured the actual number of page views with damaged content stated: "42% of damage is repaired almost immediately, i.e., before it can confuse, offend, or mislead anyone. Nonetheless, there are still hundreds of millions of damaged views." Loc Vu-Quoc, professor for Mechanical and Aerospace Engineering at the
University of Florida The University of Florida (Florida or UF) is a public university, public land-grant university, land-grant research university in Gainesville, Florida, United States. It is a senior member of the State University System of Florida and a preem ...
, stated in 2008 that "sometimes errors may go for years without being corrected as experts don't usually read Wikipedia articles in their own field to correct these errors".


Susceptibility to bias


Individual bias and the WikiScanner tool

In August 2007, WikiScanner, a tool developed by Virgil Griffith of the California Institute of Technology, was released to match anonymous IP edits in the encyclopedia with an extensive database of addresses. News stories appeared about IP addresses from various organizations such as the
Central Intelligence Agency The Central Intelligence Agency (CIA; ) is a civilian foreign intelligence service of the federal government of the United States tasked with advancing national security through collecting and analyzing intelligence from around the world and ...
, the
Democratic Congressional Campaign Committee The Democratic Congressional Campaign Committee (DCCC) is the Democratic Hill committee for the United States House of Representatives, working to elect Democrats to that body. The DCCC recruits candidates, raises funds and organizes races in ...
, Diebold, Inc. and the
Australian government The Australian Government, also known as the Commonwealth Government or simply as the federal government, is the national executive government of Australia, a federal parliamentary constitutional monarchy. The executive consists of the pr ...
being used to make edits to Wikipedia articles, sometimes of an opinionated or questionable nature. The
BBC The British Broadcasting Corporation (BBC) is a British public service broadcaster headquartered at Broadcasting House in London, England. Originally established in 1922 as the British Broadcasting Company, it evolved into its current sta ...
quoted a Wikimedia spokesperson as praising the tool: "We really value transparency and the scanner really takes this to another level. Wikipedia Scanner may prevent an organization or individuals from editing articles that they're really not supposed to." The WikiScanner story was also covered by ''
The Independent ''The Independent'' is a British online newspaper. It was established in 1986 as a national morning printed paper. Nicknamed the ''Indy'', it began as a broadsheet and changed to tabloid format in 2003. The last printed edition was publis ...
'', which stated that many "censorial interventions" by editors with vested interests on a variety of articles in Wikipedia had been discovered: Not everyone hailed WikiScanner as a success for Wikipedia. Oliver Kamm, in a column for ''
The Times ''The Times'' is a British Newspaper#Daily, daily Newspaper#National, national newspaper based in London. It began in 1785 under the title ''The Daily Universal Register'', adopting its modern name on 1 January 1788. ''The Times'' and its si ...
'', argued instead that:
The WikiScanner is thus an important development in bringing down a pernicious influence on our intellectual life. Critics of the web decry the medium as the cult of the amateur. Wikipedia is worse than that; it is the province of the covert lobby. The most constructive course is to stand on the sidelines and jeer at its pretensions.
WikiScanner only reveals
conflict of interest A conflict of interest (COI) is a situation in which a person or organization is involved in multiple wikt:interest#Noun, interests, financial or otherwise, and serving one interest could involve working against another. Typically, this relates t ...
when the editor does not have a Wikipedia account and their IP address is used instead. Conflict of interest editing done by editors with accounts is not detected, since those edits are anonymous to everyone—except for "a handful of privileged Wikipedia admins".


Coverage

Wikipedia has been accused of
systemic bias Systemic bias is the inherent tendency of a process to support particular outcomes. The term generally refers to human systems such as institutions. Systemic bias is related to and overlaps conceptually with institutional bias and structural bi ...
, which is to say its general nature leads, without necessarily any conscious intention, to the propagation of various prejudices. Although many articles in newspapers have concentrated on minor, indeed trivial, factual errors in Wikipedia articles, there are also concerns about large-scale, presumably unintentional effects from the increasing influence and use of Wikipedia as a research tool at all levels. In an article in the ''
Times Higher Education ''Times Higher Education'' (''THE''), formerly ''The Times Higher Education Supplement'' (''The THES''), is a British magazine reporting specifically on news and issues related to higher education. Ownership TPG Capital acquired TSL Education ...
'' magazine (London)
philosopher Philosophy ('love of wisdom' in Ancient Greek) is a systematic study of general and fundamental questions concerning topics like existence, reason, knowledge, Value (ethics and social sciences), value, mind, and language. It is a rational an ...
Martin Cohen frames Wikipedia of having "become a monopoly" with "all the prejudices and ignorance of its creators", which he describes as a "youthful cab-drivers" perspective. Cohen's argument, however, finds a grave conclusion in these circumstances: "To control the reference sources that people use is to control the way people comprehend the world. Wikipedia may have a benign, even trivial face, but underneath may lie a more sinister and subtle threat to freedom of thought." That freedom is undermined by what he sees as what matters on Wikipedia, "not your sources but the 'support of the community'." Critics also point to the tendency to cover topics in a detail disproportionate to their importance. For example,
Stephen Colbert Stephen Tyrone Colbert ( ; born May 13, 1964) is an American comedian, writer, producer, political commentator, actor, and television host. He is best known for hosting the satirical Comedy Central program ''The Colbert Report'' from 2005 to ...
once mockingly praised Wikipedia for having a "longer entry on '
lightsaber A lightsaber is a fictional energy sword featured throughout ''Star Wars''. A typical lightsaber is shown as a luminous laser sword about in length emitted from a metal hilt around in length. First introduced in the original ''Star Wars'' ...
s' than it does on the '
printing press A printing press is a mechanical device for applying pressure to an inked surface resting upon a printing, print medium (such as paper or cloth), thereby transferring the ink. It marked a dramatic improvement on earlier printing methods in whi ...
'."Stephen Colbert, ''The Colbert Report'', episode 3109, August 21, 2007. In an interview with ''The Guardian'', Dale Hoiberg, the editor-in-chief of ''
Encyclopædia Britannica The is a general knowledge, general-knowledge English-language encyclopaedia. It has been published by Encyclopædia Britannica, Inc. since 1768, although the company has changed ownership seven times. The 2010 version of the 15th edition, ...
'', noted:
People write of things they're interested in, and so many subjects don't get covered; and news events get covered in great detail. In the past, the entry on Hurricane Frances was more than five times the length of that on
Chinese art Chinese art is visual art that originated in or is practiced in China, Greater China or by Chinese artists. Art created by Chinese residing outside of China can also be considered a part of Chinese art when it is based on or draws on Chine ...
, and the entry on ''
Coronation Street ''Coronation Street'' (colloquially referred to as ''Corrie'') is a British television soap opera created by ITV Granada, Granada Television and shown on ITV (TV network), ITV since 9 December 1960. The programme centres on a cobbled, terraced ...
'' was twice as long as the article on
Tony Blair Sir Anthony Charles Lynton Blair (born 6 May 1953) is a British politician who served as Prime Minister of the United Kingdom from 1997 to 2007 and Leader of the Labour Party (UK), Leader of the Labour Party from 1994 to 2007. He was Leader ...
.
This critical approach has been satirised as "Wikigroaning", a term coined by Jon Hendren of the website
Something Awful ''Something Awful'' (SA) is an American comedy website hosting content including blog entries, Internet forum, forums, feature articles, digitally edited pictures, and humorous media reviews. It was created by Richard Kyanka, Richard "Lowtax" K ...
. In the game, two articles (preferably with similar names) are compared: one about an acknowledged serious or classical subject and the other about a popular topic or current event. Defenders of a broad inclusion criteria have held that the encyclopedia's coverage of pop culture does not impose space constraints on the coverage of more serious subjects (see " Wiki is not paper"). Ivor Tossell wrote:
That Wikipedia is chock full of useless arcana (and did you know, by the way, that the article on "Debate" is shorter than the piece that weighs the relative merits of the 1978 and 2003 versions of Battlestar Galactica?) isn't a knock against it: Since it can grow infinitely, the silly articles aren't depriving the serious ones of space.
Wikipedia has been accused of deficiencies in comprehensiveness because of its voluntary nature, and of reflecting the systemic biases of its contributors. Wikipedia co-founder
Larry Sanger Lawrence Mark Sanger (; born July 16, 1968) is an American Internet project developer and philosopher who co-founded Wikipedia along with Jimmy Wales. Sanger coined Wikipedia's name, and provided initial drafts for many of its early guidelines, ...
stated in 2004, "when it comes to relatively specialized topics (outside of the interests of most of the contributors), the project's credibility is very uneven." He expanded on this 16 years later in May 2020, by comparing how coverage impacts tone between the articles of U.S. presidents
Donald Trump Donald John Trump (born June 14, 1946) is an American politician, media personality, and businessman who is the 47th president of the United States. A member of the Republican Party (United States), Republican Party, he served as the 45 ...
(seen as negative) and
Barack Obama Barack Hussein Obama II (born August 4, 1961) is an American politician who was the 44th president of the United States from 2009 to 2017. A member of the Democratic Party, he was the first African American president in American history. O ...
(seen as positive). In a
GamesRadar ''GamesRadar+'' (formerly ''GamesRadar'') is an entertainment website for video game-related news, previews, and reviews. It is owned by Future plc. In late 2014, Future Publishing-owned sites ''Total Film'', '' SFX'', '' Edge'' and ''Computer ...
editorial, columnist Charlie Barrat juxtaposed Wikipedia's coverage of
video game A video game or computer game is an electronic game that involves interaction with a user interface or input device (such as a joystick, game controller, controller, computer keyboard, keyboard, or motion sensing device) to generate visual fe ...
-related topics with its smaller content about topics that have greater real-world significance, such as God, World War II and former U.S. presidents. Wikipedia has been praised for making it possible for articles to be updated or created in response to current events. Its editors have also argued that, as a website, Wikipedia is able to include articles on a greater number of subjects than print encyclopedias can. A 2011 study reported evidence of cultural bias in Wikipedia articles about famous people on both the English and Polish Wikipedias. These biases included those pertaining to the cultures of both the United States and Poland on each of the corresponding-language Wikipedias, as well as a pro-U.S./English-language bias on both of them.


= Notability of article topics

=


= Political bias

= Wikipedia co-founder
Jimmy Wales Jimmy Donal Wales (born August 7, 1966), also known as Jimbo Wales, is an American List of Internet entrepreneurs, Internet entrepreneur and former Trader (finance), financial trader. He is a Founders of Wikipedia, co-founder of the non-profi ...
stated in 2006: "The Wikipedia community is very diverse, from liberal to
conservative Conservatism is a cultural, social, and political philosophy and ideology that seeks to promote and preserve traditional institutions, customs, and values. The central tenets of conservatism may vary in relation to the culture and civiliza ...
to
libertarian Libertarianism (from ; or from ) is a political philosophy that holds freedom, personal sovereignty, and liberty as primary values. Many libertarians believe that the concept of freedom is in accord with the Non-Aggression Principle, according ...
and beyond. If averages mattered, and due to the nature of the wiki software (no voting) they almost certainly don't, I would say that the Wikipedia community is slightly more liberal than the U.S. population on average, because we are global and the international community of English speakers is slightly more liberal than the U.S. population. There are no data or surveys to back that." A number of politically conservative commentators have argued that Wikipedia's coverage is affected by liberal bias. Andrew Schlafly created Conservapedia because he found Wikipedia "increasingly anti-Christian and anti-American" for its frequent use of British spelling and coverage of topics like
creationism Creationism is the faith, religious belief that nature, and aspects such as the universe, Earth, life, and humans, originated with supernatural acts of Creation myth, divine creation, and is often Pseudoscience, pseudoscientific.#Gunn 2004, Gun ...
and the effect of Christianity on
the Renaissance The Renaissance ( , ) is a Periodization, period of history and a European cultural movement covering the 15th and 16th centuries. It marked the transition from the Middle Ages to modernity and was characterized by an effort to revive and sur ...
. In 2007, an article in ''
The Christian Post ''The Christian Post'' is an American non-denominational, conservative, evangelical Christian online newspaper. Based in Washington, D.C., it was founded in March 2004. News topics include the Church, ministries, missions, education, Christi ...
'' criticised Wikipedia's coverage of
intelligent design Intelligent design (ID) is a pseudoscientific argument for the existence of God, presented by its proponents as "an evidence-based scientific theory about life's origins".#Numbers 2006, Numbers 2006, p. 373; " Dcaptured headlines for it ...
, saying that it was biased and hypocritical. Lawrence Solomon of the ''
National Review ''National Review'' is an American conservative editorial magazine, focusing on news and commentary pieces on political, social, and cultural affairs. The magazine was founded by William F. Buckley Jr. in 1955. Its editor-in-chief is Rich L ...
'' stated that Wikipedia articles on subjects like
global warming Present-day climate change includes both global warming—the ongoing increase in global average temperature—and its wider effects on Earth's climate system. Climate change in a broader sense also includes previous long-term changes ...
, intelligent design, and ''
Roe v. Wade ''Roe v. Wade'', 410 U.S. 113 (1973),. was a List of landmark court decisions in the United States, landmark decision of the U.S. Supreme Court in which the Court ruled that the Constitution of the United States protected the right to have an ...
'' are slanted in favor of liberal views. In a September 2010 issue of the conservative weekly '' Human Events'', Rowan Scarborough presented a critique of Wikipedia's coverage of American politicians prominent in the approaching midterm elections as evidence of systemic liberal bias. Scarborough compared the biographical articles of liberal and conservative opponents in Senate races in the Alaska Republican primary and the Delaware and Nevada general election, emphasizing the quantity of negative coverage of
Tea Party movement The Tea Party movement was an American fiscally conservative political movement within the Republican Party that began in 2007, catapulted into the mainstream by Congressman Ron Paul's presidential campaign. The movement expanded in resp ...
-endorsed candidates. He also cites some criticism by Lawrence Solomon and quotes in full the lead section of Wikipedia's article on the conservative wiki Conservapedia as evidence of an underlying bias. Jonathan Sidener of ''
The San Diego Union-Tribune ''The San Diego Union-Tribune'' is a metropolitan daily newspaper published in San Diego, California, that has run since 1868. Its name derives from a 1992 merger between the two major daily newspapers at the time, ''The San Diego Union'' and ...
'' wrote that "vandalism and self-serving misinformation recommon particularly in the political articles". A 2015 study found that negative facts are more likely to be removed from Wikipedia articles on U.S. senators than positive facts but did not find any significant difference relating to political affiliation. Amid the
George Floyd protests The George Floyd protests were a series of protests, riots, and demonstrations against police brutality that began in Minneapolis in the United States on May 26, 2020. The protests and civil unrest began in Minneapolis as Reactions to the mu ...
, there were several disputes over racial justice on Wikipedia. The
Wikipedia community The Wikipedia community, collectively and individually known as Wikipedians, is an online community of volunteers who create and maintain Wikipedia, an online encyclopedia. Wikipedians may or may not consider themselves part of the Wikimedia mo ...
voted against a proposal to black out the website in support of
Black Lives Matter Black Lives Matter (BLM) is a Decentralization, decentralized political and social movement that aims to highlight racism, discrimination and Racial inequality in the United States, racial inequality experienced by black people, and to pro ...
because it may have threatened Wikipedia's reputation for neutrality. It also led to the creation of the WikiProject Black Lives Matter, in line with AfroCROWD's
Juneteenth Juneteenth is a federal holiday in the United States, federal holiday in the United States. It is celebrated annually on June 19 to commemorate the End of slavery in the United States, ending of slavery in the United States. The holiday's n ...
efforts to improve the coverage of civil rights movement-related topics; the Black Lives Matter project was nominated for deletion on the grounds that it was "non-neutral advocacy". In Wikipedia, neutrality is more of a process that is achieved through consensus. Social scientist Jackie Koerner took issue with the word ''neutrality'' and said she preferred the word ''balance'' to neutrality because she believed that one of Wikipedia's goals should be knowledge equity. The
Japanese Wikipedia The is the Japanese-language, Japanese edition of Wikipedia, a free, open-source online encyclopedia. Started on 11 May 2001, the edition attained the 200,000 article mark in April 2006 and the 500,000 article mark in June 2008. As of , it has ...
has been accused of right-wing historical revisionism, particularly on articles related to its role in World War II and colonialism, by a number of scholars. The issue has been the subject of research supported by the Wikimedia Foundation.


Reliability as a source in other contexts

Although Wikipedia is stated not to be a primary source, it has been used as evidence in legal cases. In January 2007, ''The New York Times'' reported that U.S. courts vary greatly in their treatment of Wikipedia as a source of information, with over 100 judicial rulings having relied on the encyclopedia, including those involving taxes, narcotics, and civil issues such as personal injury and matrimonial issues.Cohen, Noam (January 29, 2007)
"Courts Turn to Wikipedia, but Selectively"
. ''The New York Times''.
In April 2012, ''The Wall Street Journal'' reported that in the five years since the 2007 ''The New York Times'' story, federal courts of appeals had cited Wikipedia about 95 times. The story also reported that the U.S. Court of Appeals for the Fourth Circuit vacated convictions in a cockfighting case because a juror used Wikipedia to research an element of the crime, expressing in its decision concerns about Wikipedia's reliability. In one notable case, the trademark of
Formula One Formula One (F1) is the highest class of worldwide racing for open-wheel single-seater formula Auto racing, racing cars sanctioned by the Fédération Internationale de l'Automobile (FIA). The FIA Formula One World Championship has been one ...
racing decision, the
UK Intellectual Property Office The Intellectual Property Office of the United Kingdom (often referred to as the UK IPO) is, since 2 April 2007, the operating name of The Patent Office. It is the official government body responsible for intellectual property rights in the UK ...
considered both the reliability of Wikipedia, and its usefulness as a reliable source of evidence: In the United States, the
United States Court of Federal Claims The United States Court of Federal Claims (in case citations, Fed. Cl. or C.F.C.) is a United States federal courts, United States federal court that hears monetary claims against the Federal government of the United States, U.S. government. It ...
has ruled that "Wikipedia may not be a reliable source of information." and "...Articles rom Wikipediado not—at least on their face—remotely meet this reliability requirement...A review of the Wikipedia website reveals a pervasive and, for our purposes, disturbing series of disclaimers...". Such disclaimers include the Wikipedia not being able to guarantee the validity of the information on its articles and having no formal peer review. Among other reasons for these statements about Wikipedia's reliability are the stability of the articles (which due to editing may cause new readers to find information that differs from the originally cited) and, according to Stephen Gillers, a professor at New York University Law School, "the most critical fact is public acceptance", therefore "a judge should not use Wikipedia when the public is not prepared to accept it as authority". Wikipedia has also become a key source for some current news events such as the 2007
Virginia Tech massacre The Virginia Tech shooting was a spree shooting that occurred on Monday, April 16, 2007, comprising two attacks on the campus of the Virginia Polytechnic Institute and State University (Virginia Tech) in Blacksburg, Virginia, United States ...
, when ''
The New York Times ''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
'' cites Wikimedia to report 750,000 page views of the article in the two days after the event: ''
The Washington Post ''The Washington Post'', locally known as ''The'' ''Post'' and, informally, ''WaPo'' or ''WP'', is an American daily newspaper published in Washington, D.C., the national capital. It is the most widely circulated newspaper in the Washington m ...
'' commented, in the context of 2008 presidential election candidate biographies, that despite occasional brief vandalism, "it's hard to find a more up-to-date, detailed, thorough article on Obama than Wikipedia's. As of Friday (14 September 2007), Obama's article—more than 22 pages long, with 15 sections covering his personal and professional life—had a reference list of 167 sources."


Broad opinions

Several commentators have drawn a middle ground, asserting that the project contains much valuable knowledge and has some reliability, even if the degree is not yet assessed with certainty. Others taking this view include danah boyd, icwho in 2005 discussed Wikipedia as an academic source, concluding that " will never be an encyclopedia, but it will contain extensive knowledge that is quite valuable for different purposes", and Bill Thompson who stated "I use the Wikipedia a lot. It is a good starting point for serious research, but I would never accept something that I read there without checking." ''
Information Today Information Today, Inc., is an American publishing company. It publishes Internet and technology magazines, newsletters, books, directories and online products. Information Today was previously known as Learned Information, Inc. Learned Informat ...
s March 2006 article concludes on a similar theme: Dan Gillmor, a Silicon Valley commentator and author commented in October 2004 that, "I don't think anyone is saying Wikipedia is an absolute replacement for a traditional encyclopedia. But in the topics I know something about, I've found Wikipedia to be as accurate as any other source I've found."
Larry Sanger Lawrence Mark Sanger (; born July 16, 1968) is an American Internet project developer and philosopher who co-founded Wikipedia along with Jimmy Wales. Sanger coined Wikipedia's name, and provided initial drafts for many of its early guidelines, ...
stated on Kuro5hin in 2001 that "Given enough eyeballs, all errors are shallow", which is a paraphrase of Linus' Law of open-source development. Likewise, technology figure Joi Ito wrote on Wikipedia's authority, "[a]lthough it depends a bit on the field, the question is whether something is more likely to be true coming from a source whose resume sounds authoritative, or a source that has been viewed by hundreds of thousands of people (with the ability to comment) and has survived." In a 2008 letter to the editor of ''Physics Today'', Gregg Jaeger, an associate professor at Boston University, has characterized Wikipedia as a medium that is susceptible to fostering "anarchy and distortions" in relation to scientific information. People known to use or recommend Wikipedia as a reference source include film critic Roger Ebert, comedian Rosie O'Donnell, University of Maryland physicist Robert L. Park, Rutgers University sociology professor Ted Goertzel and scientific skepticism promoter and investigator James Randi. Periodicals that publish articles featuring citations of Wikipedia as a source include the American science magazines ''Skeptic (U.S. magazine), Skeptic'' and ''Skeptical Inquirer''. In the January 2013 episode of his talk show, ''Stossel (TV series), Stossel'', about how ideas can flourish without regulation, journalist John Stossel interviewed Wikipedia co-founder Jimmy Wales, and discussed the success of Wikipedia's model versus that of Britannica, during which Stossel stated that John Stossel, his own Wikipedia article exhibited only one error. Jean Goodwin wrote on the reasons why Wikipedia may be trusted. According to him, while readers may not assess the actual expertise of the authors of a given article, they may assess the passion of Wikipedians, and in so far provide a reason for trust. Dariusz Jemielniak, a Wikimedia Foundation Board of Trustees member, suggested in 2019 that given the arrival of Wikipedia's 18th birthday, "maybe academics should start treating it as an adult".


Notable incidents


False biographical information

Inaccurate information may persist in Wikipedia for a long time before it is challenged. The most prominent cases reported by mainstream media involved biographies of living persons. The Wikipedia biography controversy, Seigenthaler incident demonstrated that the subject of a biographical article must sometimes fix blatant lies about his or her own life. In May 2005, a user edited the biography, biographical article on John Seigenthaler Sr. so that it contained several false and defamation, defamatory statements. The inaccurate claims went unnoticed between May and September 2005 when they were discovered by Victor S. Johnson, Jr., a friend of Seigenthaler. Wikipedia content is often mirrored at sites such as Answers.com, which means that incorrect information can be replicated alongside correct information through a number of web sources. Such information can develop a misleading air of authority because of its presence at such sites: "Then [Seigenthaler's] son discovered that his father's hoax biography also appeared on two other sites, Reference.com and Answers.com, which took direct feeds from Wikipedia. It was out there for four months before Seigenthaler realized and got the Wikipedia entry replaced with a more reliable account. The lies remained for another three weeks on the mirror sites downstream." Seth Finkelstein reported in an article in ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in Manchester in 1821 as ''The Manchester Guardian'' and changed its name in 1959, followed by a move to London. Along with its sister paper, ''The Guardian Weekly'', ''The Guardi ...
'' on his efforts to remove his own biography page from Wikipedia, simply because it was subjected to defamation: "Wikipedia has a short biography of me, originally added in February 2004, mostly concerned with my internet civil liberties achievements. After discovering in May 2006 that it had been vandalised in March, possibly by a long-time opponent, and that the attack had been subsequently propagated to many other sites which (legally) repackage Wikipedia's content, the article's existence seemed to me overall to be harmful rather than helpful." He added: "For people who are not very prominent, Wikipedia biographies can be an 'attractive nuisance'. It says, to every troll, vandal, and score-settler: 'Here's an article about a person where you can, with no accountability whatsoever, write any libel, defamation, or smear. It won't be a marginal comment with the social status of an inconsequential rant, but rather will be made prominent about the person, and reputation-laundered with the institutional status of an encyclopedia. In the same article, Finkelstein recounts how he voted his own biography as "not Notability in Wikipedia, notable enough" in order to have it removed from Wikipedia. He goes on to recount a similar story involving Angela Beesley, previously a prominent member of the foundation which runs Wikipedia. Taner Akçam, a Turkish people, Turkish history professor at the University of Minnesota, was detained at the Montreal airport, as his article was vandalized by Turkish nationalists in 2007. While this mistake was resolved, he was again arrested in US for the same suspicion two days later. On March 2, 2007, MSNBC reported that Hillary Clinton had been incorrectly listed for 20 months in her Wikipedia biography as valedictorian of her class of 1969 at Wellesley College. (Hillary Rodham was not the valedictorian, though she did speak at Graduation, commencement.) The article included a link to the Wikipedia edit, where the incorrect information was added on July 9, 2005. After the msnbc.com report, the inaccurate information was removed the same day. Attempts to perpetrate hoaxes may not be confined to editing Wikipedia articles. In October 2005 Alan Mcilwraith, a former call center worker from Scotland created a Wikipedia article in which he claimed to be a highly decorated war hero. The article was quickly identified by other users as unreliable (see Wikipedia:Wikipedia Signpost/2006-04-17/Persistent hoax, ''Wikipedia Signpost'' article April 17, 2006); however, Mcilwraith had also succeeded in convincing a number of charities and media organizations that he was who he claimed to be: "The 28-year-old, who calls himself Captain Sir Alan McIlwraith, KBE, DSO, MC, has mixed with celebrities for at least one fundraising event. But last night, an Army spokesman said: 'I can confirm he is a fraud. He has never been an officer, soldier or Army cadet. In May 2010, French politician Ségolène Royal publicly praised the memory of Léon-Robert de l'Astran, an 18th-century naturalist, humanist and son of a slave trader, who had opposed the slave trade. The newspaper ''Sud-Ouest (newspaper), Sud-Ouest'' revealed a month later that de l'Astran had never existed—except as the subject of an article in the French Wikipedia. Historian Jean-Louis Mahé discovered that de l'Astran was fictional after a student, interested by Royal's praise of him, asked Mahé about him. Mahé's research led him to realize that de l'Astran did not exist in any archives, and he traced the hoax back to the Rotary Club of La Rochelle. The article, created by members of the Club in January 2007, had thus remained online for three years—unsourced—before the hoax was uncovered. Upon ''Sud-Ouests revelation—repeated in other major French newspapers—French Wikipedia administrator :fr:Utilisateur:DonCamillo, DonCamillo immediately deleted the article. There have also been instances of users deliberately inserting false information into Wikipedia in order to test the system and demonstrate its alleged unreliability. Journalist Gene Weingarten ran such a test in 2007 by anonymously inserting false information into his own biography. The fabrications were removed 27 hours later by a Wikipedia editor who was regularly watching changes to that article. Television personality
Stephen Colbert Stephen Tyrone Colbert ( ; born May 13, 1964) is an American comedian, writer, producer, political commentator, actor, and television host. He is best known for hosting the satirical Comedy Central program ''The Colbert Report'' from 2005 to ...
lampooned this drawback of Wikipedia, calling it Wikipedia in popular culture#Wikiality, wikiality. "Death by Wikipedia" is a phenomenon in which a person is erroneously proclaimed dead through vandalism. Articles about the comedian Paul Reiser, British television host Vernon Kay, French professor Bertrand Meyer#Wikipedia hoax, Bertrand Meyer, and the West Virginia Senator Robert Byrd, who died on June 28, 2010, have been vandalized in this way.


Other false information

In June 2007, an anonymous Wikipedia contributor became involved in the Chris Benoit double murder and suicide because of an unverified piece of information he added to the "Chris Benoit" English Wikipedia article. This information regarding Benoit's wife's death was added fourteen hours before police discovered the bodies of Benoit and his family. Police detectives seized computer equipment from the man held responsible for the postings, but believed he was uninvolved and did not press charges. The IP address from which the edit was made was traced to earlier instances of Wikipedia vandalism. The contributor apologized on Wikinews, saying: "I will never vandalize anything on Wikipedia or post wrongful information. I will never post anything here again unless it is pure fact ... ." On August 29, 2008, shortly after the first round draw was completed for UEFA Europa League football cup, an edit about a nickname of the fans was made to the article for the football club AC Omonia, apparently by users of the website B3ta. On September 18, 2008, David Anderson, a British journalist writing for the ''Daily Mirror'', quoted this in his match preview ahead of Omonia's game with Manchester City F.C., Manchester City, which appeared in the web and print versions of the ''Mirror'' and the nickname was quoted in subsequent editions on September 19. In May 2009, University College Dublin sociology student Shane Fitzgerald added an incorrect quote to the article on the recently deceased composer Maurice Jarre. Fitzgerald wanted to demonstrate the potential dangers of news reporters' reliance on the internet for information. Although Fitzgerald's edits were removed three times from the Wikipedia article for Wikipedia:Verifiability#Responsibility for providing citations, lack of sourcing, they were nevertheless copied into obituary columns in newspapers worldwide. Fitzgerald believes that if he had not come forward his quote would have remained in history as fact. After the 2010 FIFA World Cup, FIFA president Sepp Blatter was presented with the Order of the Companions of Oliver Reginald Tambo. The citation, however, read: "The Order of the Companions of OR Tambo in Gold—awarded to Joseph Sepp wikt:bellend, Bellend Blatter (1936–) for his exceptional contribution to the field of football and support for the hosting of the Fifa World Cup on the African continent", after the name on his Wikipedia entry was vandalized. The death of Norman Wisdom in October 2010 led several major newspapers to repeat the false claim, drawn from Wikipedia, that he was the author of the lyrics of the Second World War song "(There'll Be Bluebirds Over) The White Cliffs of Dover". In October 2012, the Asian Football Confederation official website published an article about the United Arab Emirates national football team's bid to qualify for the 2015 AFC Asian Cup, in which the team's nickname was stated to be the "Sand Monkeys". This was the indirect result of vandalism of the Wikipedia article on the team, and the AFC was forced to apologise for what was perceived as a racist slur. In December 2012, an article titled "Bicholim conflict" was deleted after standing since 2007. It talked about a war that took place in India between the years 1640 and 1641, but was later confirmed to be completely fictitious. The hoax article had won Wikipedia's "Good Article" award, a status conferred on fewer than 1 percent of articles on the site, a few months after its creation in 2007, and held that status for five years. In March 2013, it was discovered that both Wikipedia and IMDb had for three-and-a-half years contained articles on a fictitious Russian filmmaker named Yuri Gadyukin. False information had been planted in both sites as part of a viral promotion campaign for an upcoming film. In May 2014, ''The New Yorker'' reported that a 17-year-old student had added an invented nickname to the Wikipedia article on the coati in 2008, saying coatis were also known as "Brazilian aardvarks". The taxonomically false information, inserted as a private joke, lasted for six years in Wikipedia and over this time came to be propagated by hundreds of websites, several newspapers (one of which was later cited as a source in Wikipedia) and even books published by university presses. It was only removed from Wikipedia after publication of the ''New Yorker'' article, in which the student explained how the joke had come about. In March 2015, it became known that an article on Wikipedia entitled "Jar'Edo Wens hoax, Jar'Edo Wens", purportedly about an Australian aboriginal deity of that name, was a hoax. The article had survived for more than nine years before being deleted, making it one of the longest-lived documented hoax articles in Wikipedia's history. The article spawned mentions of the fake god on numerous other websites as well as in a book titled ''Atheism and the Case Against Christ''. In August 2019, a discredited theory was removed from the article Warsaw concentration camp, over 10 years after Fringe theory, it was debunked in mainstream scholarly literature. The article was first drafted in August 2004 by an established editor who presented as fact Warsaw concentration camp#Discredited extermination camp story, a fringe theory that the camp contained gas chambers in which 200,000 people perished. With the misinformation presented as fact for 15 years, media sources dubbed it as "Wikipedia's longest-standing hoax". In June 2022, it was discovered that an editor known as Zhemao ( zh, 折毛) had created over 200 articles on the Chinese Wikipedia about fabricated events in medieval Russian history. Dubbed the Zhemao hoaxes, the hoax articles combined research and fantasy, creating an alternate history centered around a "Kashin (town), Kashin silver mine" and political ties between "princes of Tver" and "dukes of Moscow". In August 2022, Wikipedia criticism site Wikipediocracy published an interview with a hoaxer who ten years prior had added a hoax to Wikipedia, claiming that an "Alan MacMasters hoax, Alan MacMasters" had invented the electric toaster. The false information was widely reproduced online as well as in newspapers and books subsequently cited in Wikipedia. In 2023, Jan Grabowski and Shira Klein published an article in the ''The Journal of Holocaust Research, Journal of Holocaust Research'' in which they claim to have discovered a "systematic, intentional distortion of Holocaust history" on the English-language Wikipedia. Analysing 25 Wikipedia articles and almost 300 back pages (including talk pages, noticeboards and arbitration cases), Grabowski and Klein believe they have shown how a small group of editors managed to impose a fringe narrative on Polish–Jewish relations, informed by Polish nationalist propaganda and far removed from evidence-driven historical research. Supposed nationalist editing on these and other articles allegedly included content ranging "from minor errors to subtle manipulations and outright lies", examples of which the authors offer. A response to Grabowski and Klein's article, which argues that their main conclusions are misleading or false, was published by Piotr Konieczny in the journal Holocaust Studies (journal), Holocaust Studies in 2025.


Conflict-of-interest editing on Wikipedia


Political interests and advocacy

While Wikipedia policy requires articles to have a neutral point of view, there have been attempts to place a spin (public relations), spin on articles. In January 2006 several staffers of members of the U.S. House of Representatives attempted to cleanse their respective bosses' biographies on Wikipedia, and to insert negative remarks on political opponents. References to a campaign promise by Marty Meehan, Martin Meehan to surrender his seat in 2000 were deleted, and negative comments were inserted into the articles on U.S. Senator Bill Frist and Eric Cantor, a congressman from Virginia. Numerous other changes were made from an IP address which is assigned to the House of Representatives. In an interview, Jimmy Wales remarked that the changes were "not cool". On August 31, 2008, ''The New York Times'' ran an article detailing the edits made to the biography of Sarah Palin in the wake of her nomination as running mate of John McCain. During the 24 hours before the McCain campaign announcement, 30 edits, many of them flattering details, were made to the article by Wikipedia single-purpose user identity Young Trigg. This person later acknowledged working on the McCain campaign, and having several Wikipedia user accounts. Larry Delay and Pablo Bachelet write that from their perspective, some articles dealing with Latin American history and groups (such as the Sandinista National Liberation Front, Sandinistas and Cuba) lack political neutrality and are written from a sympathetic Marxist perspective which treats socialist dictatorships favorably at the expense of alternate positions. In November 2007, libelous accusations were made against two politicians from southwestern France, Jean-Pierre Grand and Hélène Mandroux-Colas, on their Wikipedia biographies. Jean-Pierre Grand asked the president of the French National Assembly and the prime minister of France to reinforce the legislation on the penal responsibility of Internet sites and of authors who peddle false information in order to cause harm. Senator Jean-Louis Masson (politician, 1947), Jean Louis Masson then requested the Minister of Justice to tell him whether it would be possible to increase the criminal responsibilities of hosting providers, site operators, and authors of libelous content; the minister declined to do so, recalling the existing rules in the :fr:Loi pour la confiance dans l'économie numérique, LCEN law. In 2009, Wikipedia banned the Church of Scientology from editing any articles on its site. The Wikipedia articles concerning Scientology were edited by members of the group to improve its portrayal. On August 25, 2010, the ''Toronto Star'' reported that the Canadian "government is now conducting two investigations into federal employees who have taken to Wikipedia to express their opinion on federal policies and bitter political debates." In 2010, Al Jazeera Media Network, Al Jazeera's Teymoor Nabili suggested that the article ''Cyrus Cylinder'' had been edited for political purposes by "an apparent tussle of opinions in the shadowy world of hard drives and 'independent' editors that comprise the Wikipedia industry." He suggested that after the Iranian presidential election, 2009 and the ensuing "anti-Iranian activities" a "strenuous attempt to portray the cylinder as nothing more than the propaganda tool of an aggressive invader" was visible. The edits following his analysis of the edits during 2009 and 2010, represented "a complete dismissal of the suggestion that the cylinder, or Cyrus' actions, represent concern for human rights or any kind of enlightened intent", in stark contrast to Cyrus the Great, Cyrus' own reputation (among the people of Babylon) as written in the Old Testament.


= Arab–Israeli conflict

= In April 2008, the Boston-based Committee for Accuracy in Middle East Reporting in America (Committee for Accuracy in Middle East Reporting in America, CAMERA) organized an e-mail campaign to encourage readers to correct perceived Israel-related biases and inconsistencies in Wikipedia. Excerpts of some of the e-mails were published in the July 2008 issue of ''Harper's Magazine'' under the title of "Candid camera". CAMERA argued the excerpts were unrepresentative and that it had explicitly campaigned merely "toward encouraging people to learn about and edit the online encyclopedia for accuracy". According to some defenders of CAMERA, serious misrepresentations of CAMERA's role emanated from the competing Electronic Intifada group; moreover, it is said, some other Palestinian advocacy groups have been guilty of systematic misrepresentations and manipulative behaviors but have not suffered bans of editors amongst their staff or volunteers. Five editors involved in the campaign were sanctioned by Wikipedia administrators. Israeli diplomat David Saranga said that Wikipedia is generally fair in regard to Israel. When confronted with the fact that the entry on Israel mentioned the word "occupation" nine times, whereas the entry on the Palestinian people mentioned "terror" only once, he replied: "It means only one thing: Israelis should be more active on Wikipedia. Instead of blaming it, they should go on the site much more, and try and change it." Political commentator Haviv Rettig Gur, reviewing widespread perceptions in Israel of systemic bias in the English-language Wikipedia articles, has argued that there are deeper structural problems creating this bias: anonymous editing favors biased results, especially if those Gur calls "pro-Palestinian activists" organize concerted campaigns as has been putatively done in articles dealing with Arab-Israeli issues, and current Wikipedia policies, while well-meant, have proven ineffective in handling this. On August 3, 2010, it was reported that the Yesha Council together with Israel Sheli (My Israel), a network of online pro-Israel activists committed to spreading Zionism online, were organizing people at a workshop in Jerusalem to teach them how to edit Wikipedia articles in a pro-Israeli way. Around 50 people took part in the course. The project organiser, Ayelet Shaked, who has since been elected to Israel's parliament, was interviewed on Arutz Sheva, Arutz Sheva Radio. She emphasized that the information has to be reliable and meet Wikipedia rules. She cited some examples such as the use of the term "occupation" in Wikipedia entries, as well as in the editing of entries that link Israel with Judea and Samaria and Jewish history". "We don't want to change Wikipedia or turn it into a propaganda arm," commented Naftali Bennett, director of the Yesha Council. "We just want to show the other side. People think that Israelis are mean, evil people who only want to hurt Arabs all day." "The idea is not to make Wikipedia rightist but for it to include our point of view," he said in another interview. A course participant explained that the course is not a "Zionist conspiracy to take over Wikipedia"; rather, it is an attempt to balance information about disputed issues presented in the online encyclopedia.
[T]he goal of this workshop was to train a number of pro-Israelis how to edit Wikipedia so that more people could present the Israeli side of things, and thus the content would be more balanced... Wikipedia is meant to be a fair and balanced source, and it is that way by having people from all across the spectrum contributing to the content.
Following the course announcement, Abdul Nasser An-Najar, the head of Palestinian Journalists Syndicate said there were plans to set up a counter group to ensure the Palestinian view is presented online as the "next regional war will be [a] media war." In 2011, Wikipedia founder Jimmy Wales stated in retrospect about the course organized by Israel Sheli, "we saw absolutely no impact from that effort whatsoever. I don't think it ever—it was in the press but we never saw any impact."


Editing for financial rewards

In an October 2012 ''Salon (website), Salon'' story, Wikipedia co-founder Jimmy Wales stated that he was against the practice of paid editing of Wikipedia, as are a number long-time members of Wikipedia's community. Nonetheless, a number of organizations do pay employees to edit Wikipedia articles, with one writer, Soraya Field Fiorio, stating that she writes commissioned Wikipedia articles for writers and musicians for $30 an hour. According to Fiorio, her clients control the article's content in the same way that they control press releases, which function as part of publicity strategies. In January 2007, Rick Jelliffe claimed in a story carried by CBSBrian Bergstein (January 24, 2007
Microsoft Violates Wikipedia's Sacred Rule
The Associated Press. Archived fro
the original
on June 4, 2011.
and International Data Group, IDG News ServiceNancy Gohring (January 23, 2007
"Microsoft said to offer payment for Wikipedia edits"
IDG News Service. Retrieved September 3, 2008.
Nancy Gohrin
"Microsoft's step into Wikipedia prompts debate"
IDG News Service.
that Microsoft had offered him compensation in exchange for his future editorial services on OOXML. A Microsoft spokesperson, quoted by CBS, commented that "Microsoft and the writer, Rick Jelliffe, had not determined a price and no money had changed hands, but they had agreed that the company would not be allowed to review his writing before submission". In a story covered by the
BBC The British Broadcasting Corporation (BBC) is a British public service broadcaster headquartered at Broadcasting House in London, England. Originally established in 1922 as the British Broadcasting Company, it evolved into its current sta ...
, Jeffrey Merkey claimed that in exchange for a donation his Wikipedia entry was edited in his favor. Jay Walsh, a spokesman for Wikipedia, flatly denied the allegations in an interview given to the ''Daily Telegraph''. In a story covered by ''InformationWeek'', Eric Goldman, assistant law professor at Santa Clara University in California argued that "eventually, marketers will build scripts to edit Wikipedia pages to insert links and conduct automated attacks on Wikipedia", thus putting the encyclopedia beyond the ability of its editors to provide countermeasures against the attackers, particularly because of a virtuous circle and vicious circle, vicious circle where the strain of responding to these attacks drives core contributors away, increasing the strain on those who remain.


= Conflicts involving Wikipedia policy makers

= In February 2008, British technology news and opinion website ''
The Register ''The Register'' (often also called El Reg) is a British Technology journalism, technology news website co-founded in 1994 by Mike Magee (journalist), Mike Magee and John Lettice. The online newspaper's Nameplate_(publishing), masthead Logo, s ...
'' stated that a prominent administrator of Wikipedia had edited a topic area where he had a conflict of interest to keep criticism to a bare minimum, as well as altering the Wikipedia policies regarding ''personal biography'' and ''conflict of interest'' to favour his editing. Some of the most scathing criticism of Wikipedia's claimed neutrality came in ''The Register'', which in turn was allegedly criticized by founding members of the project. According to ''The Register'': "In short, Wikipedia is a cult. Or at least, the inner circle is a cult. We aren't the first to make this observation. On the inside, they reinforce each other's beliefs. And if anyone on the outside questions those beliefs, they circle the wagons. They deny the facts. They attack the attacker. After our Jossi Fresco story, Fresco didn't refute our reporting. He simply accused us of 'yellow journalism'. After our Overstock.com article, Wales called us 'trash'." Charles Arthur in ''The Guardian'' said that "Wikipedia, and so many other online activities, show all the outward characteristics of a cult." In February 2015, a longstanding Wikipedia administrator was site-banned after Wikipedia's Arbitration Committee (Wikipedia), Arbitration Committee found that they had, over a period of several years, manipulated the content of Wikipedia articles to add positive content and remove negative content about the controversial Indian Institute of Planning and Management and its dean, Arindam Chaudhuri. An Indian journalist commented in ''Newsweek'' on the importance of the Wikipedia article to the institute's PR campaign and voiced the opinion that "by letting this go on for so long, Wikipedia has messed up perhaps 15,000 students' lives".


Scientific disputes

The 2005 ''Nature'' study also gave two brief examples of challenges that Wikipedian science writers purportedly faced on Wikipedia. The first concerned the addition of a section on violence to the Schizophrenia#Violence, schizophrenia article, which exhibited the view of one of the article's regular editors, neuropsychologist Vaughan Bell, that it was little more than a "rant" about the need to lock people up, and that editing it stimulated him to look up the literature on the topic. The second dispute reported by ''Nature'' involved the climatologist William Connolley related to protracted disputes between editors of climate change topics, in which Connolley was placed on parole and several opponents banned from editing climate related articles for six months; a separate paper commented that this was more about etiquette than bias and that Connolley did "not suffer fools gladly".


See also


Further reading

* ?


Notes


References


External links


Librarians' Claims and Opinions Regarding Wikipedia
at LISWiki.
''How pranks, hoaxes and manipulation undermine the reliability of Wikipedia''
, a harsh essay by Andreas Kolbe.
Wikipedia has become a science reference source even though scientists don't cite it
''Science News.'' February 5, 2018. *


Wikipedia project pages

* * * * * (list of cited uses) * (list of cited uses) * (list of studies) * * * * Wikipedia:External peer review ** {{Wikipedia Wikipedia reliability, Wikipedia English Wikipedia