RealNetworks LLC is an American technology company and provider of
Internet
The Internet (or internet) is the Global network, global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a internetworking, network of networks ...
streaming media
Streaming media refers to multimedia delivered through a Computer network, network for playback using a Media player (disambiguation), media player. Media is transferred in a ''stream'' of Network packet, packets from a Server (computing), ...
delivery software and services based in
Seattle
Seattle ( ) is the most populous city in the U.S. state of Washington and in the Pacific Northwest region of North America. With a population of 780,995 in 2024, it is the 18th-most populous city in the United States. The city is the cou ...
, Washington. The company also provides subscription-based online entertainment services and mobile entertainment and messaging services.
History
RealNetworks (then known as Progressive Networks) was founded in 1994 by
Rob Glaser, an ex-
Microsoft
Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
executive, and a management team including Phil Barrett, Andy Sharpless, and Stephen Buerkle. The original goal of the company was to provide a distribution channel for politically
progressive content. It evolved into a technology venture to leverage the
Internet
The Internet (or internet) is the Global network, global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a internetworking, network of networks ...
as an alternative distribution medium for audio broadcasts. Progressive Networks became RealNetworks in September 1997, in advance of the company's
initial public offering
An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investm ...
(IPO) in October 1997 when shares of the company started trading on
Nasdaq
The Nasdaq Stock Market (; National Association of Securities Dealers Automated Quotations) is an American stock exchange based in New York City. It is the most active stock trading venue in the U.S. by volume, and ranked second on the list ...
as "RNWK".
RealNetworks were pioneers in the
streaming media
Streaming media refers to multimedia delivered through a Computer network, network for playback using a Media player (disambiguation), media player. Media is transferred in a ''stream'' of Network packet, packets from a Server (computing), ...
markets and broadcast one of the earlier audio events over the Internet, a baseball game between the
New York Yankees
The New York Yankees are an American professional baseball team based in the Boroughs of New York City, New York City borough of the Bronx. The Yankees compete in Major League Baseball (MLB) as a member club of the American League (AL) Am ...
and
Seattle Mariners
The Seattle Mariners are an American professional baseball team based in Seattle. The Mariners compete in Major League Baseball (MLB) as a member club of the American League (AL) American League West, West Division. The team joined the American ...
on September 5, 1995. They announced streaming video technology in 1997. According to some accounts, by 2000 more than 85% of streaming content on the Internet was in the Real format.
Despite this success, problems arose because RealNetworks's primary business model depended upon the sale of streaming media
server software, and Microsoft and
Apple
An apple is a round, edible fruit produced by an apple tree (''Malus'' spp.). Fruit trees of the orchard or domestic apple (''Malus domestica''), the most widely grown in the genus, are agriculture, cultivated worldwide. The tree originated ...
were giving those products away. As servers from Microsoft and Apple became more capable, Real's server sales inevitably eroded.
In ''
RealNetworks, Inc. v. Streambox, Inc.'' in January 2000, RealNetworks filed an injunction against Streambox, Inc. regarding that company's product designed to convert Real Audio (.rm) formatted files to other formats. On December 4, 2001, the company was to launch the first coordinated effort to sell and deliver music from major record labels over the Internet, part of a broader initiative by the company to develop subscription Internet services aimed at Web users with fast Internet connections. In 2002, a
strategic alliance
A strategic alliance is an agreement between two or more Legal party, parties to pursue a set of agreed upon objectives needed while remaining independent organizations.
The alliance is a cooperation or collaboration which aims for a synergy wh ...
was formed between RealNetworks and
Sony Corporation to expand collaboration.
In October 2005,
Microsoft
Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
agreed to pay RealNetworks $460 million to settle an antitrust lawsuit.
In August 2003, RealNetworks acquired Listen.com's
Rhapsody music service, and renamed it ''RealRhapsody''. It offered streaming music downloads for a monthly fee. In January 2004, RealNetworks announced the
RealPlayer Music Store, featuring
digital rights management
Digital rights management (DRM) is the management of legal access to digital content. Various tools or technological protection measures, such as access control technologies, can restrict the use of proprietary hardware and copyrighted works. DRM ...
(DRM) restricted music in the
AAC file format. After some initial tries to push their own DRM scheme (named ''Helix DRM'') onto all device manufacturers with the
Creative Zen Xtra and the Sansa e200r as the only existing compliant devices, they sparked controversy by introducing a technology called
Harmony
In music, harmony is the concept of combining different sounds in order to create new, distinct musical ideas. Theories of harmony seek to describe or explain the effects created by distinct pitches or tones coinciding with one another; harm ...
that allowed their music to play on
iPod
The iPod is a series of portable media players and multi-purpose mobile devices that were designed and marketed by Apple Inc. from 2001 to 2022. The iPod Classic#1st generation, first version was released on November 10, 2001, about mon ...
s as well as
Microsoft Windows Media Audio DRM-equipped devices using a "wrapper" that would convert Helix DRM into the two other target DRM schemes.
Real Networks acquired Dutch game company Zylom for $21 million in February 2006. It became part of
GameHouse. Glaser left RealNetworks in early 2010.
On April 6, 2010, Rhapsody was spun off from RealNetworks. In July 2013, RealNetworks acquired
Slingo for $15.6 million. The company introduced a mobile phone app called Listen in April 2014 that plays custom ringtones to those calling the user's phone.
On December 21, 2022, RealNetworks was taken private by founder and CEO Rob Glaser.
Corporate governance
RealNetworks has its headquarters in Seattle, Washington, in the Home Plate Center building in SoDo across from
T-Mobile Park, sharing the building with local television station
KING-TV and Logic 20/20 Consulting.
Notable RealNetworks employees have included
Alex Alben; the first Chief Privacy Officer of
Washington State;
Tony Fadell, the inventor of the
iPod
The iPod is a series of portable media players and multi-purpose mobile devices that were designed and marketed by Apple Inc. from 2001 to 2022. The iPod Classic#1st generation, first version was released on November 10, 2001, about mon ...
; musician
Daniel House;
Philip Rosedale, the founder of
Linden Lab; Maria Cantwell, a Washington State senator; and Sujal Patel and Paul Mikesell, the founders of
Isilon.
The domain ''real.com'' attracted at least 67 million visitors annually by 2008, according to a
Compete.com study.
Products and services
SAFR

Launched by RealNetworks on July 17, 2018, SAFR – Secure Accurate Facial Recognition, is a machine learning facial recognition platform. The SAFR platform was updated in 2020 with COVID-19 response features, including the ability to detect whether a person is wearing a mask and identify people wearing masks with 98.85 percent accuracy. On April 27, 2021, SAFR received a grant from the US Air Force to develop its AI-powered analytics for rescue missions, perimeter protection and domestic search operations.
Kontxt
In 2017, RealNetworks launched Kontxt, a product that offers management of text messaging in mobile networks. It identifies the content of the message and sorts it into categories to determine which ones are more important, and prioritize message delivery. In March 2021, RealNetworks unveiled KONTXT for Voice to identify and stop scam robocalls.
RealTimes (formerly RealPlayer Cloud)
RealNetworks on September 24, 2013, launched RealPlayer Cloud, a service that adds the ability to share videos recorded on smartphones and tablets. RealPlayer Cloud ties into the existing RealPlayer; however, it also has a Web app and apps for Android, iOS and Roku. The service has 2GB of free cloud storage and more storage for a monthly fee. It was renamed to RealTimes on May 19, 2015, with a new focus on creating and sharing "Stories"—video collages of users' personal photos and videos, set to background music.
GameHouse
RealNetworks entered the computer game market in October 2001 with RealArcade, a PC game distribution application that allows users to play casual video games for free for 60 minutes, then decide if they want to purchase them. Many of the games were developed by GameHouse, which RealNetworks acquired for $35.6 million in 2004.
In 2010, RealNetworks re-branded its games division under the name Gamehouse. It began focusing on social games, such as Facebook applets, and in 2013 acquired casual casino games company, Slingo, for $15.6 million.
RealDVD
On September 30, 2008, RealNetworks launched a new product called RealDVD. The software allows any user to save a copy of a DVD movie they own. The company was later found to have violated the
Digital Millennium Copyright Act and RealNetworks' contract with the
DVD Copy Control Association, as the software also allowed anyone to save a movie they do not legally own. (See ''
RealNetworks, Inc. v. DVD Copy Control Ass'n, Inc.''). The product's distribution was barred by a court injunction.
Real Alternative
Real Alternative is a discontinued software bundle that allows users to play
RealMedia
RealMedia is a proprietary multimedia container format (digital), container format created by RealNetworks with the filename extension . RealMedia is used in conjunction with RealVideo and RealAudio, while also being used for Streaming media, st ...
files without installing RealPlayer.
The last version, 2.02, was released on February 19, 2010. It included
Media Player Classic.
Beginning in 2010, RealNetworks sued Hilbrand Edskes, a 26-year-old Dutch webmaster, for having inserted
hyperlink
In computing, a hyperlink, or simply a link, is a digital reference providing direct access to Data (computing), data by a user (computing), user's point and click, clicking or touchscreen, tapping. A hyperlink points to a whole document or to ...
s to Real Alternative on his site www.codecpack.nl. RealNetworks alleges that Real Alternative is a
reverse engineered package.
In November 2011, RealNetworks' case against Edskes was dismissed and RealNetworks was ordered to pay him €48,000 in damages. Details of the case and judgement have been published. RealNetworks appealed the case in 2013, this time alleging that Edskes was after all involved in uploading Real Alternatives. Edskes countered that while his automated script did upload Real Alternatives, the web server was deliberately configured to keep the file unavailable to public. He audited the uploads and deleted Real Alternatives before he was raided in February 17, 2010. Therefore, he was never committed unauthorized distribution.
Helix
Helix is a suite of streaming media software and services intended for digital TV set-top boxes, mobile devices, as well as QuickTime, Flash and other programs.
It includes the Helix open-source code and the Helix Universal Server, which hosts, distributes and manages digital rights for multimedia content.
Helix competes with the Windows Media 9 Series from Microsoft, but has a greater emphasis on open-source.
Helix was announced in July 2002.
Support for mobile devices was added in November 2005. It was discontinued in October 2014.
Subscription services
In 2000, one of the initial products, the
download manager
A download manager is a type of software that manages the downloading of files from the Internet, which may be built into a web browser, or as a standalone program.
Functions
A download manager manages files being downloaded from the internet. ...
RealDownload, was already used for pushing small software, such as games, to subscribers' computers. On top of the subscription for RealDownload and using its RealVideo streaming technology, a service called GoldPass, including unlimited access for video snippets from
ABC and movie previews, was offered to registered users for a monthly $10 fee. More content was added through deals with
CBS for the reality show ''
Big Brother'' and
NBA basketball.
RealDownloader
RealDownloader is a
freemium download manager
A download manager is a type of software that manages the downloading of files from the Internet, which may be built into a web browser, or as a standalone program.
Functions
A download manager manages files being downloaded from the internet. ...
by RealNetworks that downloads embedded Internet videos in multiple formats including
MOV and
FLV from sites such as
YouTube
YouTube is an American social media and online video sharing platform owned by Google. YouTube was founded on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim who were three former employees of PayPal. Headquartered in ...
,
CollegeHumor
Dropout, incorporated as CH Media and formerly known as CollegeHumor, is an Internet comedy company based in Los Angeles that produces content for release on its streaming service Dropout (streaming platform), Dropout as well as YouTube. Dropou ...
,
Facebook
Facebook is a social media and social networking service owned by the American technology conglomerate Meta Platforms, Meta. Created in 2004 by Mark Zuckerberg with four other Harvard College students and roommates, Eduardo Saverin, Andre ...
,
Funny or Die and
Dailymotion
Dailymotion is a French online video platform, online video sharing platform owned by Canal+ S.A., Canal+. Prior to 2024, the company was owned by Vivendi. North American launch partners included Vice Media, Bloomberg L.P., Bloomberg, and Hears ...
. This software utility lets users share downloaded videos on social networks and transfer them to their mobile devices.
Other products and technologies
*
RealAudio, a compressed audio format
*
RealPlayer
RealPlayer, formerly RealAudio Player, RealOne Player and RealPlayer G2, is a cross-platform media player (software), media player app, developed by RealNetworks. The media player is compatible with numerous container file formats of the multimed ...
, a media player
*
RealVideo
RealVideo, also spelled as Real Video, is a suite of proprietary format, proprietary video compression formats developed by RealNetworks — the specific format changes with the version. It was first released in 1997 and was at version 15. RealV ...
, a compressed video format
* Rinse, a digital music library cleanup tool
* Unifi, a
personal cloud media service
* Mobile entertainment and messaging services for mobile carriers
See also
*
Trymedia
* ''
United States v. ASCAP''
References
External links
*
{{DEFAULTSORT:Realnetworks
1994 establishments in Washington (state)
1997 initial public offerings
American companies established in 1994
Companies formerly listed on the Nasdaq
Entertainment companies of the United States
Mass media companies established in 1994
Privately held companies based in Washington (state)
Software companies based in Seattle
Software companies established in 1994
Software companies of the United States