The
public transport
Public transport (also known as public transit, mass transit, or simply transit) are forms of transport available to the general public. It typically uses a fixed schedule, route and charges a fixed fare. There is no rigid definition of whic ...
system of
Otago
Otago (, ; ) is a regions of New Zealand, region of New Zealand located in the southern half of the South Island and administered by the Otago Regional Council. It has an area of approximately , making it the country's second largest local go ...
centres around the cities of
Dunedin
Dunedin ( ; ) is the second-most populous city in the South Island of New Zealand (after Christchurch), and the principal city of the Otago region. Its name comes from ("fort of Edin"), the Scottish Gaelic name for Edinburgh, the capital of S ...
and
Queenstown, under the brand name Orbus. Public transport in the region is provided using buses and ferries. Despite sharing a name, the systems in Dunedin and Queenstown are isolated from one another.
The
Otago Regional Council
Otago Regional Council (ORC) is the regional council for Otago in the South Island of New Zealand. The council's principal office is Regional House on Stafford Street in Dunedin with 250–275 staff, with smaller offices in Queenstown and Ale ...
designs routes and schedules, and contracts operation of bus services to two bus companies,
Go Bus Transport
Go Bus Transport Ltd (Go Bus Regional) is a bus company operating in New Zealand owned by Australian-based transport operator Kinetic Group. The company runs regional bus services in Hamilton, Napier, New Zealand#Buses, Hawke's Bay, Tauranga#Bus ...
and
Ritchies Transport
Ritchies Transport is a New Zealand private bus operator, owned by Kohlberg Kravis Roberts, KKR. It was established in 1972 and describes itself as "the largest privately owned bus and coach transport operator in New Zealand" with a fleet of ove ...
. The majority of bus routes in Dunedin normally operate at 30 minute headways, with 8 and 63 operating at 15 minute frequencies. All buses in Queenstown run at 60 minute headways, except for route 1, which operates every 15 minutes. In Dunedin, Services on evenings, weekends and
holidays
A holiday is a day or other period of time set aside for festivals or recreation. ''Public holidays'' are set by public authorities and vary by state or region. Religious holidays are set by religious organisations for their members and are often ...
operate at about half the normal weekday frequency and there are no services on late Sunday or holiday evenings, nor on
Christmas Day
Christmas is an annual festival commemorating the birth of Jesus Christ, observed primarily on December 25 as a religious and cultural celebration among billions of people around the world. A liturgical feast central to Christianity, Chri ...
,
Good Friday
Good Friday, also known as Holy Friday, Great Friday, Great and Holy Friday, or Friday of the Passion of the Lord, is a solemn Christian holy day commemorating the crucifixion of Jesus and his death at Calvary (Golgotha). It is observed during ...
or
Easter Sunday
Easter, also called Pascha (Aramaic: פַּסְחָא , ''paskha''; Greek language, Greek: πάσχα, ''páskha'') or Resurrection Sunday, is a Christian festival and cultural holiday commemorating the resurrection of Jesus from the dead, de ...
.
[A local bus museum society operates on two routes on the three non-service days of Christmas Day, Good Friday and Easter Sunday]
Bus fares in both cities are paid for by cash or by the
electronic ticketing
An electronic ticket is a method of ticket entry, processing, and marketing for companies in the airline, railways and other transport and entertainment industries.
Airline ticket
E-tickets in the airline industry were devised in about 1994, an ...
system ''
Bee Card Bee Card may refer to:
* Bee Card (game cartridge)
A Bee Card (ビーカード, ''Bī Kādo'') is a ROM cartridge developed by Hudson Soft as a software distribution medium for MSX computers. Bee Cards are approximately the size of a credit ca ...
''. The ''Bee Card'' replaced GoCards on 1 September 2020. Prior to GoCards, multi-trip paper tickets were used until November 2007.
Buses in Otago carried 4,050,282 passengers per year from 2022 to 2023.
Dunedin bus routes
Most routes are cross-city routes via the Dunedin city centre. Longer-distance routes terminate in the centre. Semi-orbital route 15 Ridge Runner links most inner suburbs but avoids the centre. The Mosgiel 77 semi-express service has a branch route 70 connecting at Green Island and a figure-8-shaped 80/81 Mosgiel Loop connecting on Mosgiel's main street, Gordon Rd.
Transferring between routes, historically not a feature of Dunedin bus services, is more favourable under the current fare regime.
*

All routes use wheelchair-accessible buses
*

All routes use buses fitted with bike racks
Fares
Fares in Dunedin and Queenstown are paid with either cash or a
fare card
A stored-value card (SVC) or cash card is a payment card with a monetary value stored on the card itself, not in an external account maintained by a financial institution. This means no network access is required by the payment collection termi ...
called the
Bee Card Bee Card may refer to:
* Bee Card (game cartridge)
A Bee Card (ビーカード, ''Bī Kādo'') is a ROM cartridge developed by Hudson Soft as a software distribution medium for MSX computers. Bee Cards are approximately the size of a credit ca ...
. In both cities, cash fares are more expensive than Bee; $4 in Queenstown and $3 in Dunedin. Additionally, fare concessions (reduced fare prices) only apply to Bee cards. All fares in both cities are flat fares, and transfers are free.
Bee cards were introduced to Otago buses in September 2020, and to Queenstown Ferries in 26 October 2022 following other regional councils who agreed to use it. Bee ended zone-based fares in Dunedin, after consultations with the public. Queenstown already had flat fares before Bee.
Prior to the Bee Card, Dunedin used GoCards for fare payment.
In the future, the
National Ticketing Solution is supposed to replace the Bee card in Otago by 2026, as well as all other fare cards in New Zealand.
Organising bus routes in Dunedin
Dunedin's bus network is designed and managed by the
Otago Regional Council
Otago Regional Council (ORC) is the regional council for Otago in the South Island of New Zealand. The council's principal office is Regional House on Stafford Street in Dunedin with 250–275 staff, with smaller offices in Queenstown and Ale ...
. Fares are levied to cover about half of operating cost with the balance
subsidised by Otago Regional Council
ratepayer
Rates are a type of property tax system in the United Kingdom, and in places with systems deriving from the British one, the proceeds of which are used to fund local government. Some other countries have taxes with a more or less comparable rol ...
s (about a quarter) and
New Zealand Transport Agency
NZ Transport Agency Waka Kotahi (NZTA), superseded by is a New Zealand Crown entity tasked with promoting safe and functional transport by land, including the responsibility for driver and vehicle licensing, and administering the New Zealand st ...
(the remaining quarter; funded by fuel tax and road user charges). Buses use the individual companies'
livery
A livery is an identifying design, such as a uniform, ornament, symbol, or insignia that designates ownership or affiliation, often found on an individual or vehicle. Livery often includes elements of the heraldry relating to the individual or ...
with Otago Regional Council
sticker
A sticker is a type of label: a piece of printed paper, plastic, vinyl, or other material with temporary or permanent pressure sensitive adhesive on one side. It can be used for decoration or for functional purposes, depending on the situation. ...
s added. Until 2015, all services operated under the brand ''Gobus''; this ended when a
bus company with a similar name began serving the city. The regional council intends to introduce a new brand Orbus to the network Safety standards are regulated by the
NZ Transport Agency
NZ Transport Agency Waka Kotahi (NZTA), superseded by is a New Zealand Crown entity tasked with promoting safe and functional transport by land, including the responsibility for driver and vehicle licensing, and administering the New Zealand st ...
(NZTA). The
Dunedin City Council
The Dunedin City Council () is the Local government in New Zealand, local government authority for Dunedin in New Zealand. It is a Territorial authorities of New Zealand, territorial authority elected to represent the people of Dunedin. Since O ...
has no administrative role other than as provider of the road infrastructure (with the exception of State Highways, for which NZTA is the provider), street furniture such as signs and seats and regulation of parking at
bus stop
A bus stop is a place where Public transport bus service, buses stop for passengers to get on and off the bus. The construction of bus stops tends to reflect the level of usage, where stops at busy locations may have shelter (building), shelters ...
s. However, the city council is involved in discussions with the regional council over taking over the management of public transport.
History of public transport in Otago
The Dunedin City Council operated and managed most public transport until 1986 including the
Dunedin cable tramway system
The Dunedin cable tramway system was a group of cable car (railway), cable tramway lines in the New Zealand city of Dunedin. It is significant as Dunedin was the second city in the world to adopt the cable car (the first being San Francisco).
...
(similar to the famous
San Francisco cable car system
The San Francisco cable car system is the world's last manually operated Cable car (railway), cable car system and an icon of the city of San Francisco. The system forms part of the Intermodal passenger transport, intermodal urban transport net ...
) between 1881 and 1957, electric
trams
A tram (also known as a streetcar or trolley in Canada and the United States) is an urban rail transit in which Rolling stock, vehicles, whether individual railcars or multiple-unit trains, run on tramway tracks on urban public streets; some ...
from 1900 to 1956,
trolleybuses
A trolleybus (also known as trolley bus, trolley coach, trackless trolley, trackless tramin the 1910s and 1920sJoyce, J.; King, J. S.; and Newman, A. G. (1986). ''British Trolleybus Systems'', pp. 9, 12. London: Ian Allan Publishing. .or troll ...
from 1950 to 1982 and motor buses from 22 April 1925 to 1986. From 1986, management of bus services became the responsibility of the Otago Regional Council. Otago Regional Council allowed any company to bid on routes and services, and Citibus, the city council owned bus company, won many of the routes tendered and had the best quality vehicles, compared to the private operators.
Citibus would go on to be privatised in 2011, after Dunedin City Council voted to sell it, with the mayor at the time summarising by saying that it was "hemorrhaging money". There was concern by some critics, like Labour MP
Clare Curran, that this move would worsen driver working conditions.
New Zealand Railways (NZR) operated
commuter train
Commuter rail or suburban rail is a passenger rail service that primarily operates within a metropolitan area, connecting commuters to a central city from adjacent suburbs or commuter towns. Commuter rail systems can use locomotive-hauled tr ...
s from the
Dunedin railway station to
Port Chalmers
Port Chalmers () is a town serving as the main port of the city of Dunedin, New Zealand. Port Chalmers lies ten kilometres inside Otago Harbour, some 15 kilometres northeast of Dunedin's city centre.
History
Early Māori settlement
The or ...
and to
Wingatui and
Mosgiel
Mosgiel () is an urban satellite of Dunedin in Otago, New Zealand, fifteen kilometres west of the city's centre. Since the re-organisation of New Zealand local government in 1989 it has been inside the Dunedin City Council area. Mosgiel has a p ...
until 1979 and 1982, respectively. Reintroduction of rail services is suggested from time to time NZR, through its
Road Services division, from 1985 known as Cityline, also operated motor buses to the suburbs of
Warrington
Warrington () is an industrial town in the Borough of Warrington, borough of the same name in Cheshire, England. The town sits on the banks of the River Mersey and was Historic counties of England, historically part of Lancashire. It is east o ...
,
Cherry Farm
Hawksbury, also known as Cherry Farm (and sometimes erroneously as "Evansdale"), is a small residential and industrial area in New Zealand, located beside State Highway 1 between Dunedin and Waikouaiti.Sea Container history. Seadog 1979.
Place ...
,
Brighton
Brighton ( ) is a seaside resort in the city status in the United Kingdom, city of Brighton and Hove, East Sussex, England, south of London.
Archaeological evidence of settlement in the area dates back to the Bronze Age Britain, Bronze Age, R ...
,
Outram and Mosgiel until Cityline was privatised in 1991 – the Dunedin fleet was sold to
Newtons Coachways. All the above-mentioned train or bus routes except Warrington and Outram continue to be served by the present bus system.
In early times, there were
ferries
A ferry is a boat or ship that transports passengers, and occasionally vehicles and cargo, across a body of water. A small passenger ferry with multiple stops, like those in Venice, Italy, is sometimes referred to as a water taxi or water bus.
...
connecting the central city to
Port Chalmers
Port Chalmers () is a town serving as the main port of the city of Dunedin, New Zealand. Port Chalmers lies ten kilometres inside Otago Harbour, some 15 kilometres northeast of Dunedin's city centre.
History
Early Māori settlement
The or ...
and
Portobello, but these ceased between the 1930s and 2018 as road connections along the harbour's edge were improved.
Former privately owned public transport operators in Dunedin included
Turnbulls (Dunedin to Portobello);
Newtons
The newton (symbol: N) is the unit of force in the International System of Units (SI). Expressed in terms of SI base units, it is 1 kg⋅m/s2, the force that accelerates a mass of one kilogram at one metre per second squared.
The unit i ...
(Dunedin to Waverley), Otago Road Services (Dunedin to Green Island, Abbotsford and Fairfield), all of whom operated services over several decades from the 1950s to the 1980s and 1990s. From the late 1980s onwards, Cesta Travel (later called Southeastern) and
Dunedin Passenger Transport operated a wide range of routes on various short-term contracts.
In late January 2020, the Dunedin City Council voted to reduce bus fares while exploring the re-establishment of a commuter rail link between Mosgiel and the Dunedin city centre. This includes allocating $600,000 to bus subsidies.
In July 2023, the ''
Otago Daily Times
The ''Otago Daily Times'' (''ODT'') is a newspaper published by Allied Press Ltd in Dunedin, New Zealand. The ''ODT'' is one of the country's four main daily newspapers, serving the southern South Island with a circulation of around 26,000 and ...
'' reported that the Go Bus Transport company would be shifting its bus depot from
Princes Street
Princes Street () is one of the major thoroughfares in central Edinburgh, Scotland and the main shopping street in the capital. It is the southernmost street of Edinburgh's New Town, Edinburgh, New Town, stretching around 1.2 km (three quar ...
to the former
PlaceMakers
PlaceMakers is the trading name of Fletcher Distribution Limited, the retail trading arm of Fletcher Building in New Zealand. PlaceMakers also manufactures wall frames, roof trusses and structural components at various frame and truss operation ...
site on Portsmouth Drive in early 2024. Earlier in July 2022, the Dunedin City Council had explored selling the Princes Street bus depot to enable
Kāinga Ora to develop housing. In response, Dunedin Tramways Union branch president Alan Savell had defended retaining the bus depot at Princes Street.
In late July 2024, the ''Otago Daily Times'' reported that Kāinga Ora had abandoned plans to build an 80-100 room apartment block on the site of the Princes Street bus depot after discovering it sat on contaminated ground.

In early February 2024, Ritchies introduced 11
Yutong E10 battery electric bus
A battery electric bus is an electric bus that is driven by an electric motor and obtains energy from on-board batteries. Many trolleybuses use batteries as an auxiliary or emergency power source.
Battery electric buses offer the potential for z ...
es to its fleet in Dunedin, which were originally planned to enter service in October 2023. Each bus cost between $500,000 and $700 000, and operate on some of the city's steepest routes. There was initially slight concern about how much charging the buses would need, but this concern was eliminated when the buses proved to be able to run all day on a single charge, although Ritchie's says it can charge them midday if needed. Prior to this, for the month of October in 2021 Otago Regional Council trialled an electric bus in Dunedin, to test its abilities on steep terrain and on the motorway.
From March 2024 onward, live electronic arrivals boards will be installed in Dunedin and Queenstown.
Airport buses
There are no conventional
airport bus
An airport bus, or airport shuttle bus, alternatively simply airport shuttle or shuttle bus is a bus designed for transport of passengers to and from, or within airports. These vehicles will usually be equipped with larger luggage space, and i ...
services to
Dunedin Airport
Dunedin Airport , officially Dunedin International Airport, also known as Momona Airport, is an international airport in the Otago region of the South Island of New Zealand, serving Dunedin city and the Otago and Southland regions. Dunedin Airp ...
: this airport is served by a large fleet of
shuttle vans provided by several operators including most of the local taxi companies. Airport shuttle vans typically stop several times en route to pick up or let off booked passengers.
Orbus runs bus route 1 to
Queenstown Airport
Queenstown International Airport is an international airport located in Frankton, Otago, New Zealand, which serves the resort town of Queenstown. The airport handled 2.10 million passengers as of 2024, making it the fourth busiest airport i ...
from other parts of
Queenstown.
Notes
References
External links
Otago Regional Council
{{Public transport in New Zealand
Bus transport in New Zealand
Transport in Dunedin