
A post office is a public facility and a retailer that provides
mail
The mail or post is a system for physically transporting postcards, letter (message), letters, and parcel (package), parcels. A postal service can be private or public, though many governments place restrictions on private systems. Since the mid ...
services, such as accepting
letters and
parcels
Parcels are an Australian electropop five-piece formed in Byron Bay, Australia, in 2014. Today they are based in Berlin, Germany. The band's line-up is composed of keyboardist Louie Swain, keyboardist/guitarist Patrick Hetherington, bassist Noa ...
, providing
post office box
A post office box (commonly abbreviated as P.O. box, or also known as a postal box) is a uniquely addressable lockable box located on the premises of a post office.
In some regions, particularly in Africa, there is no door to door delivery ...
es, and selling
postage stamp
A postage stamp is a small piece of paper issued by a post office, postal administration, or other authorized vendors to customers who pay postage (the cost involved in moving, insuring, or registering mail), who then affix the stamp to the ...
s, packaging, and
stationery. Post offices may offer additional services, which vary by country. These include providing and accepting
government
A government is the system or group of people governing an organized community, generally a state.
In the case of its broad associative definition, government normally consists of legislature, executive, and judiciary. Government ...
forms (such as
passport
A passport is an official travel document issued by a government that contains a person's identity. A person with a passport can travel to and from foreign countries more easily and access consular assistance. A passport certifies the personal ...
applications), and processing
government
A government is the system or group of people governing an organized community, generally a state.
In the case of its broad associative definition, government normally consists of legislature, executive, and judiciary. Government ...
services and fees (such as
road tax,
postal savings
Postal savings systems provide depositors who do not have access to banks a safe and convenient method to save money. Many nations have operated banking systems involving post offices to promote saving money among the poor.
History
In 1861, ...
, or
bank
A bank is a financial institution that accepts deposits from the public and creates a demand deposit while simultaneously making loans. Lending activities can be directly performed by the bank or indirectly through capital markets.
Becau ...
fees). The
chief administrator of a post office is called a
postmaster
A postmaster is the head of an individual post office, responsible for all postal activities in a specific post office. When a postmaster is responsible for an entire mail distribution organization (usually sponsored by a national government), ...
.
Before the advent of
postal codes and the post office, postal systems would route items to a specific post office for
receipt or delivery. During the 19th century in the
United States
The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 U.S. state, states, a Washington, D.C., federal district, five ma ...
, this often led to smaller communities being renamed after their post offices, particularly after the
Post Office Department began to require that post office names not be duplicated within a
state
State may refer to:
Arts, entertainment, and media Literature
* ''State Magazine'', a monthly magazine published by the U.S. Department of State
* ''The State'' (newspaper), a daily newspaper in Columbia, South Carolina, United States
* '' Our ...
.
Name
The term "post-office" has been in use since the 1650s, shortly after the legalisation of private mail services in
England
England is a country that is part of the United Kingdom. It shares land borders with Wales to its west and Scotland to its north. The Irish Sea lies northwest and the Celtic Sea to the southwest. It is separated from continental Europe ...
in 1635. In
early modern England,
post riders—
mounted couriers—were placed, or "posted", every few hours along
post roads at
posting houses (also known as post houses) between major cities, or "
post towns". These
stable
A stable is a building in which livestock, especially horses, are kept. It most commonly means a building that is divided into separate stalls for individual animals and livestock. There are many different types of stables in use today; the ...
s or
inns permitted important correspondence to travel without delay. In early America, post offices were also known as stations. This term, as well as the term "post house", fell from use as horse and
coach
Coach may refer to:
Guidance/instruction
* Coach (sport), a director of athletes' training and activities
* Coaching, the practice of guiding an individual through a process
** Acting coach, a teacher who trains performers
Transportation
* Co ...
services were replaced by
railways,
aircraft
An aircraft is a vehicle that is able to fly by gaining support from the air. It counters the force of gravity by using either static lift or by using the dynamic lift of an airfoil, or in a few cases the downward thrust from jet engines. ...
, and
automobiles.
Today, the term "post office" usually refers to government postal facilities providing customer service. "
General Post Office" is sometimes used for the national headquarters of a postal service, even if the building does not provide customer service. A postal facility that is used exclusively for processing mail is instead known as a sorting office or delivery office, which may have a large central area known as a sorting or postal hall. Integrated facilities combining mail processing with railway stations or airports are known as mail exchanges.
In
India
India, officially the Republic of India ( Hindi: ), is a country in South Asia. It is the seventh-largest country by area, the second-most populous country, and the most populous democracy in the world. Bounded by the Indian Ocean on the ...
, post offices are found in almost every village having
panchayat (a "village council"), towns, cities, and throughout the geographical area of India. India's postal system changed its name to
India Post after the advent of private courier companies in the 1990s. It is run by the Indian government's Department of Posts. India Post accepts and delivers inland letters, postcards, parcels, postal stamps, and money orders (money transfers). Few post offices in India offer speed post (fast delivery) and payments or bank savings services. It is also uncommon for Indian post offices to sell insurance policies or accept payment for electricity, landline telephone, or gas bills. Until the 1990s, post offices would collect fees for radio licenses, recruitment for government jobs, and the operation of public call telephone (PCO) booths.
Postmen would deliver letters, money orders, and parcels to places that are within the assigned area of a particular post office but there are no post offices in the location. Each Indian post office is assigned a unique six-digit code called the
Postal Index Number
A Postal Index Number (PIN; sometimes redundantly a PIN code) refers to a six-digit code in the Indian postal code system used by India Post. On 15 August 2022, the PIN system celebrated its 50th anniversary.
History
The PIN system was int ...
, or PIN. Each post office is identified by its PIN.
Private
courier
A courier is a person or organisation that delivers a message, package or letter from one place or person to another place or person. Typically, a courier provides their courier service on a commercial contract basis; however, some couriers are ...
and
delivery services often have offices as well, although these are usually not called "post offices", except in the case of
Germany
Germany, officially the Federal Republic of Germany (FRG),, is a country in Central Europe. It is the most populous member state of the European Union. Germany lies between the Baltic and North Sea to the north and the Alps to the sou ...
, which has
fully privatised its national postal system.
As abbreviation ''PO'' is used, together with ''GPO'' for General Post Office and ''LPO'' for Licensed Post Office.
History

There is evidence of corps of royal
courier
A courier is a person or organisation that delivers a message, package or letter from one place or person to another place or person. Typically, a courier provides their courier service on a commercial contract basis; however, some couriers are ...
s disseminating the decrees of
Egyptian pharaohs as early as 2400BCE, and it is possible that the service greatly precedes that date. Similarly, there may be ancient organised systems of post houses providing mounted courier service, although sources vary as to precisely who initiated the practice.
In the
Persian Empire
The Achaemenid Empire or Achaemenian Empire (; peo, 𐎧𐏁𐏂, , ), also called the First Persian Empire, was an ancient Iranian empire founded by Cyrus the Great in 550 BC. Based in Western Asia, it was contemporarily the largest e ...
, a
Chapar Khaneh system existed along the
Royal Road. Similar postage systems were established in
India
India, officially the Republic of India ( Hindi: ), is a country in South Asia. It is the seventh-largest country by area, the second-most populous country, and the most populous democracy in the world. Bounded by the Indian Ocean on the ...
and
China by the
Mauryan and
Han dynasties in the 2nd century BCE.
The
Roman historian
A historian is a person who studies and writes about the past and is regarded as an authority on it. Historians are concerned with the continuous, methodical narrative and research of past events as relating to the human race; as well as the st ...
Suetonius
Gaius Suetonius Tranquillus (), commonly referred to as Suetonius ( ; c. AD 69 – after AD 122), was a Roman historian who wrote during the early Imperial era of the Roman Empire.
His most important surviving work is a set of biographies ...
credited
Augustus with regularising the Roman transportation and courier network, the ''
Cursus Publicus''. Local officials were obliged to provide couriers who would be responsible for their message's entire course. Locally maintained post houses ( la, ) privately owned rest houses ( la, ) and were obliged or honored to care for couriers along their way. The Roman emperor
Diocletian later established two parallel systems: one providing fresh horses or mules for urgent correspondence and the other providing sturdy oxen for bulk shipments. The
Byzantine historian
Procopius, though not unbiased, records the ''Cursus Publicus'' system remained largely intact until it was dismantled in the Byzantine empire by the emperor
Justinian
Justinian I (; la, Iustinianus, ; grc-gre, Ἰουστινιανός ; 48214 November 565), also known as Justinian the Great, was the Byzantine emperor from 527 to 565.
His reign is marked by the ambitious but only partly realized '' renova ...
in the 6th century.
The
Princely House of Thurn and Taxis
The Princely House of Thurn and Taxis (german: link=no, Fürstenhaus Thurn und Taxis ) is a family of German nobility that is part of the ''Briefadel''. It was a key player in the postal services in Europe during the 16th century, until the end ...
family initiated regular mail service from
Brussels
Brussels (french: Bruxelles or ; nl, Brussel ), officially the Brussels-Capital Region (All text and all but one graphic show the English name as Brussels-Capital Region.) (french: link=no, Région de Bruxelles-Capitale; nl, link=no, Bruss ...
in the
16th century, directing the
Imperial Post of the
Holy Roman Empire
The Holy Roman Empire was a political entity in Western, Central, and Southern Europe that developed during the Early Middle Ages and continued until its dissolution in 1806 during the Napoleonic Wars.
From the accession of Otto I in 962 ...
. The
British Postal Museum claims that the oldest functioning post office in the world is on High Street in
Sanquhar,
Scotland
Scotland (, ) is a country that is part of the United Kingdom. Covering the northern third of the island of Great Britain, mainland Scotland has a border with England to the southeast and is otherwise surrounded by the Atlantic Ocean to th ...
. The post office has functioned continuously since 1712, during which horses and stagecoaches were used to carry mail.
In parts of Europe, special
postal censorship offices existed to intercept and censor mail. In France, such offices were known as
cabinets noirs.
Unstaffed postal facilities

In many jurisdictions,
mailboxes and
post office box
A post office box (commonly abbreviated as P.O. box, or also known as a postal box) is a uniquely addressable lockable box located on the premises of a post office.
In some regions, particularly in Africa, there is no door to door delivery ...
es have long been in widespread use for drop-off and pickup (respectively) of mail and small packages outside post offices or when offices are closed. Germany's national postage system
Deutsche Post introduced the
Pack-Station for
package delivery, including both drop-off and pickup, in 2001. In the 2000s, the
United States Postal Service began to install Automated Postal Centers (APCs) in many locations in both post offices, for when they are closed or busy, and retail locations.
APCs can print postage and accept mail and small packages.
Notable post offices
Operational
*
General Post Office, state postal system and telecommunications carrier of the United Kingdom until 1969
*
General Post Office in
Dublin
Dublin (; , or ) is the capital and largest city of Ireland. On a bay at the mouth of the River Liffey, it is in the province of Leinster, bordered on the south by the Dublin Mountains, a part of the Wicklow Mountains range. At the 2016 ...
(inaugurated 1818), headquarters of the
Irish post and headquarters of the 1916
Easter Uprising
*
General Post Office (1864), erected on the site of the
Black Hole of Calcutta
*
General Post Office (1874) in
Chennai
Chennai (, ), formerly known as Madras ( the official name until 1996), is the capital city of Tamil Nadu, the southernmost Indian state. The largest city of the state in area and population, Chennai is located on the Coromandel Coast of ...
, India
*
General Post Office (1887) in
Lahore
Lahore ( ; pnb, ; ur, ) is the second most populous city in Pakistan after Karachi and 26th most populous city in the world, with a population of over 13 million. It is the capital of the province of Punjab where it is the largest ...
,
Pakistan
*
General Post Office (1895), the headquarters of the
Sri Lankan Post
The Department of Posts, functioning under the brand name Sri Lanka Post ( Sinhala: ශ්රී ලංකා තැපැල් ''Shri Lanka Tæpæl''), is a government operated postal system in Sri Lanka. The postal headquarters is the Genera ...
*
General Post Office (1903), headquarters of the
Croatia
, image_flag = Flag of Croatia.svg
, image_coat = Coat of arms of Croatia.svg
, anthem = "Lijepa naša domovino"("Our Beautiful Homeland")
, image_map =
, map_caption =
, capit ...
n post
*
General Post Office (1976), the headquarters of
Hongkong Post
*
General Post Office (1913), the main post office of
Mumbai
Mumbai (, ; also known as Bombay — the official name until 1995) is the capital city of the Indian state of Maharashtra and the ''de facto'' financial centre of India. According to the United Nations, as of 2018, Mumbai is the secon ...
, India, and one of the world's largest (120,000 sq ft or 11,000 m
2)
*
General Post Office Building (1922), former headquarters of the
Chunghwa Post and present home of the Shanghai Postal Museum
*
Central Post Office (1939), also temporary home to the
Privy Council of Canada
*
Manila Central Post Office (1926, rebuilt after
WWII)
*
James Farley Post Office (1912), America's largest operating post office, the main office for New York City. Bears the famous translation of
Herodotus
Herodotus ( ; grc, , }; BC) was an ancient Greek historian and geographer from the Greek city of Halicarnassus, part of the Persian Empire (now Bodrum, Turkey) and a later citizen of Thurii in modern Calabria ( Italy). He is known for ...
's description of the Persian postal system along its front facade: ''
"Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds"''
* The
Edificio Central de Correos y Telégrafos building (1917), San José, Costa Rica. Contains the Costa Rican Philatelic Museum on the second floor
*
Polish Post Office, a scene of
intense fighting during the 1939
Nazi Germany
Nazi Germany (lit. "National Socialist State"), ' (lit. "Nazi State") for short; also ' (lit. "National Socialist Germany") (officially known as the German Reich from 1933 until 1943, and the Greater German Reich from 1943 to 1945) was ...
invasion of
Danzig
*
Taipei Post Office
Taipei Post Office (; Minnan: ''Tâi-pak Iû-kiȯk'') or Taipei Beimen Post Office (; Minnan: ''Tâi-pak Pak-bûn Iû-kiȯk'') is a four-story building located close to Beimen (lit. "North Gate") in Zhongzheng District, Taipei, Taiwan. T ...
(1928), the headquarters of
Taiwan Post
*
First Toronto Post Office (1833)
*
Istanbul Main Post Office (1905), home of the
Istanbul Postal Museum
Former
*
Bandinelli Palace (1589), a former post office in
Lviv
Lviv ( uk, Львів) is the largest city in western Ukraine, and the seventh-largest in Ukraine, with a population of . It serves as the administrative centre of Lviv Oblast and Lviv Raion, and is one of the main cultural centres of Ukra ...
in
Ukraine
Ukraine ( uk, Україна, Ukraïna, ) is a country in Eastern Europe. It is the second-largest European country after Russia, which it borders to the east and northeast. Ukraine covers approximately . Prior to the ongoing Russian invas ...
*
General Post Office (Washington, D.C.) (1842),
the city's first "all-marble" building, patterned after Rome's
Temple of Jupiter and now a 4-star hotel,
Hotel Monaco
The Kimpton Hotel & Restaurant Group, LLC is a San Francisco, California, based hotel and restaurant brand owned by IHG Hotels & Resorts (IHG) since 2015. Founded in 1981 by Bill Kimpton and led by Chief Executive Officer Mike DeFrino, the group ...
*
Chief Post Office (1877), the former chief post office of
New Zealand
New Zealand ( mi, Aotearoa ) is an island country in the southwestern Pacific Ocean. It consists of two main landmasses—the North Island () and the South Island ()—and over 700 List of islands of New Zealand, smaller islands. It is the ...
in
Christchurch
*
Central Post Office Building (1903), home of the
Government of Sweden
The Government of the Kingdom of Sweden ( sv, Konungariket Sveriges regering) is the national cabinet of Sweden, and the country's executive authority.
The Government consists of the Prime Ministerappointed and dismissed by the Speaker of th ...
*
Buenos Aires Central Post Office
The Buenos Aires Central Post Office (native name: "Palacio de Correos y Telecomunicaciones" or most commonly, "Correo Central") building, now the Kirchner Cultural Centre, was the seat of the ''Correo Argentino'' (Argentine Post Office Department ...
(1908), now the Bicentennial Cultural Center
*
The Fullerton (1919), a 5-star hotel in Singapore
*
Old Main Post Office (1921), an enormous abandoned structure in Chicago
* ''
Palazzo Delle Poste
A palace is a grand residence, especially a royal residence, or the home of a head of state or some other high-ranking dignitary, such as a bishop or archbishop. The word is derived from the Latin name palātium, for Palatine Hill in Rome which ...
'' (1928), the former post office of
Naples
Naples (; it, Napoli ; nap, Napule ), from grc, Νεάπολις, Neápolis, lit=new city. is the regional capital of Campania and the third-largest city of Italy, after Rome and Milan, with a population of 909,048 within the city's adminis ...
,
Italy
Italy ( it, Italia ), officially the Italian Republic, ) or the Republic of Italy, is a country in Southern Europe. It is located in the middle of the Mediterranean Sea, and its territory largely coincides with the homonymous geographical ...
, heavily damaged during
Naples' 1943 uprising against the Nazis
Historic
* The
General Post Office East (1825), former headquarters of the
GPO in London, demolished in 1912
See also
*
Postage stamp
A postage stamp is a small piece of paper issued by a post office, postal administration, or other authorized vendors to customers who pay postage (the cost involved in moving, insuring, or registering mail), who then affix the stamp to the ...
*
Dak bungalows, the former posthouses of the British Raj
*
Freepost (also known as ''Business Reply Mail'')
*"
Going postal"
*
Mail
The mail or post is a system for physically transporting postcards, letter (message), letters, and parcel (package), parcels. A postal service can be private or public, though many governments place restrictions on private systems. Since the mid ...
*
Military mail
*
Old U.S. Post Offices
*
Penny Post
*
Post office box
A post office box (commonly abbreviated as P.O. box, or also known as a postal box) is a uniquely addressable lockable box located on the premises of a post office.
In some regions, particularly in Africa, there is no door to door delivery ...
*
Postal administration
*
Postal code,
ZIP code
*
History of United States postage rates
*
Poste restante (also known as General Delivery)
*
Universal Postal Union
*
Wanted poster (Post Office Wall)
References
External links
Photos of post offices around the worldRoyal MailThe British Postal Museum & ArchiveUnited Kingdom Post Office siteUnited States Postal ServiceUniversal Postal Union
{{DEFAULTSORT:Post Office