Paxfire, Inc. was a startup based in
Reston, Virginia
Reston is a census-designated place in Fairfax County, Virginia and a principal city of the Washington metropolitan area. As of the 2020 U.S. Census, Reston's population was 63,226.
Founded in 1964, Reston was influenced by the Garden City move ...
founded by
Mark Lewyn, a former
USA Today
''USA Today'' (stylized in all uppercase) is an American daily middle-market newspaper and news broadcasting company. Founded by Al Neuharth on September 15, 1982, the newspaper operates from Gannett's corporate headquarters in Tysons, Virg ...
tech reporter, and Alan Sullivan. The company filed for
bankruptcy in December 2012.
Technology
Paxfire provides an appliance called the Paxfire Lookup Engines (PLE) to
internet service providers
An Internet service provider (ISP) is an organization that provides services for accessing, using, or participating in the Internet. ISPs can be organized in various forms, such as commercial, community-owned, non-profit, or otherwise privatel ...
(ISPs) as a method of generating additional revenue through advertising based on mistyped
URLs. By using the Paxfire service, an ISP can redirect mistyped web queries from its clients to navigation pages that may contain paid advertising sources. If a user clicks on a sponsored link, Paxfire and the ISP share the revenue.
In 2011, a research team from the Berkeley-based
International Computer Science Institute revealed that technology from Paxfire was also used by several US ISPs to redirect valid search engine queries for certain well-known brand names to an online marketing company.
[
]
Customers
Paxfire customers are telephone
A telephone is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most efficiently the human voice, into el ...
and cable TV
Cable television is a system of delivering television programming to consumers via radio frequency (RF) signals transmitted through coaxial cables, or in more recent systems, light pulses through fibre-optic cables. This contrasts with bro ...
companies, and traditional ISPs
An Internet service provider (ISP) is an organization that provides services for accessing, using, or participating in the Internet. ISPs can be organized in various forms, such as commercial, community-owned, non-profit, or otherwise privatel ...
both in the United States
The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 U.S. state, states, a Washington, D.C., federal district, five ma ...
and other countries. Paxfire is under non-disclosure agreement
A non-disclosure agreement (NDA) is a legal contract or part of a contract between at least two parties that outlines confidential material, knowledge, or information that the parties wish to share with one another for certain purposes, but wis ...
s (NDAs) that prohibit the company from releasing a list of all participating ISPs. According to the Electronic Frontier Foundation
The Electronic Frontier Foundation (EFF) is an international non-profit digital rights group based in San Francisco, California. The foundation was formed on 10 July 1990 by John Gilmore, John Perry Barlow and Mitch Kapor to promote Internet ...
, as of August 2011 "major users of the Paxfire system include Cavalier
The term Cavalier () was first used by Roundheads as a term of abuse for the wealthier royalist supporters of King Charles I and his son Charles II of England during the English Civil War, the Interregnum, and the Restoration (1642 – ). It ...
, Cogent, Frontier
A frontier is the political and geographical area near or beyond a boundary. A frontier can also be referred to as a "front". The term came from French in the 15th century, with the meaning "borderland"—the region of a country that fronts ...
, Fuse
Fuse or FUSE may refer to:
Devices
* Fuse (electrical), a device used in electrical systems to protect against excessive current
** Fuse (automotive), a class of fuses for vehicles
* Fuse (hydraulic), a device used in hydraulic systems to prote ...
, DirecPC, RCN, and Wide Open West
WideOpenWest ( doing business as WOW!) is the sixth largest cable operator in the United States with their network passing 3,248,600 homes and businesses. The company offers landline telephone, cable television, and broadband Internet servic ...
."["Widespread Hijacking of Search Traffic in the United States"]
(Electronic Frontier Foundation
The Electronic Frontier Foundation (EFF) is an international non-profit digital rights group based in San Francisco, California. The foundation was formed on 10 July 1990 by John Gilmore, John Perry Barlow and Mitch Kapor to promote Internet ...
, 4 August 2011)
Controversy
Paxfire's approach affects all of the end-user's transactions involving the domain name system
The Domain Name System (DNS) is a hierarchical and distributed naming system for computers, services, and other resources in the Internet or other Internet Protocol (IP) networks. It associates various information with domain names assigned ...
(essentially all Internet application transactions) rather than just an end-user's web browser. The default behavior will automatically redirect mistyped web URLs to MSN Search. Paxfire's provides 2 methods to opt out of the service. The first method employs an HTTP Cookie
HTTP cookies (also called web cookies, Internet cookies, browser cookies, or simply cookies) are small blocks of data created by a web server while a user is browsing a website and placed on the user's computer or other device by the user's ...
and the second method employs IP address
An Internet Protocol address (IP address) is a numerical label such as that is connected to a computer network that uses the Internet Protocol for communication.. Updated by . An IP address serves two main functions: network interface ident ...
filtering at the Paxfire appliance. An ISP is free to make use of these methodologies to ensure that users can opt out, though the cookie method is irrelevant for non-web transactions like email. Security researcher Dan Kaminsky
Daniel Kaminsky (February 7, 1979 – April 23, 2021) was an American computer security researcher. He was a co-founder and chief scientist of WhiteOps, a computer security company. He previously worked for Cisco, Avaya, and IOActive, where he ...
found serious vulnerabilities related to how Paxfire was handling DNS resolution.
In August 2011, Paxfire and one of its ISP customers were sued for the hijacking and redirection of customers' valid search requests intended for Google
Google LLC () is an American Multinational corporation, multinational technology company focusing on Search Engine, search engine technology, online advertising, cloud computing, software, computer software, quantum computing, e-commerce, ar ...
, Bing, and Yahoo
Yahoo! (, styled yahoo''!'' in its logo) is an American web services provider. It is headquartered in Sunnyvale, California and operated by the namesake company Yahoo! Inc. (2017–present), Yahoo Inc., which is 90% owned by investment funds ma ...
search engines. The lawsuit alleges that results for searches of certain well-known brand names by consumers are not being provided by the intended search engine, and instead are being provided through affiliate marketing
Affiliate marketing is a marketing arrangement in which affiliates receive a commission for each visit, signup or sale they generate for a merchant. This arrangement allows businesses to outsource part of the sales process. It is a form of ...
networks to earn revenue for Paxfire and the ISP. According to the New Scientist
''New Scientist'' is a magazine covering all aspects of science and technology. Based in London, it publishes weekly English-language editions in the United Kingdom, the United States and Australia. An editorially separate organisation publish ...
, this practice may be illegal under U.S. law.[
A class action lawsuit was quickly filed. Paxfire responded that the basis of the lawsuit was wrong, saying that it would seek sanctions against the lawyers for filing it in the first place. The company filed a countersuit against the law firm, Milberg LLP, as well as the individual, Betsy Feist, who, as a client of Milberg, was the person who initiated the attempted class action lawsuit. Paxfire charged both defamation and tortious interference, demanding $50 million.
In recent movements the company finds itself in a dire financial situation, and with its ads feed cut off from all its suppliers. Recently all direct numbers have been found not working and speculation states that they have closed their support office and are contracting a third party to handle it.
]
External links
Official Homepage
(Washington Post
''The Washington Post'' (also known as the ''Post'' and, informally, ''WaPo'') is an American daily newspaper published in Washington, D.C. It is the most widely circulated newspaper within the Washington metropolitan area and has a large na ...
, 31 January 2005)
"Widespread Hijacking of Search Traffic in the United States"
(Electronic Frontier Foundation
The Electronic Frontier Foundation (EFF) is an international non-profit digital rights group based in San Francisco, California. The foundation was formed on 10 July 1990 by John Gilmore, John Perry Barlow and Mitch Kapor to promote Internet ...
, 4 August 2011)
References
{{Reflist
Defunct technology companies of the United States
Technology companies disestablished in 2012