Paul Nystrom
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Paul Henry Nystrom (January 25, 1878 – August 17, 1969) was an American economist, and professor of marketing at
Columbia University Columbia University in the City of New York, commonly referred to as Columbia University, is a Private university, private Ivy League research university in New York City. Established in 1754 as King's College on the grounds of Trinity Churc ...
. He is most known as pioneer in
marketing Marketing is the act of acquiring, satisfying and retaining customers. It is one of the primary components of Business administration, business management and commerce. Marketing is usually conducted by the seller, typically a retailer or ma ...
, and for his ''The Economics of Retailing'' (1915) and his ''Economics of Fashion'' (1928).


Biography

Nystrom obtained his Ph.B. from the
University of Wisconsin A university () is an institution of tertiary education and research which awards academic degrees in several academic disciplines. ''University'' is derived from the Latin phrase , which roughly means "community of teachers and scholars". Uni ...
in 1909, and his Ph.M. in 1910, and his Ph.D. in 1914 under
William Amasa Scott William Amasa Scott (April 17, 1862 in Clarkson, New YorkScott, William Amasa< ...
(1862–1944). Nystrom started his academic career as assistant professor of Political Economy in the University of Wisconsin. He later became associate professor of economics in the
University of Minnesota The University of Minnesota Twin Cities (historically known as University of Minnesota) is a public university, public Land-grant university, land-grant research university in the Minneapolis–Saint Paul, Twin Cities of Minneapolis and Saint ...
and eventually professor of marketing at
Columbia University Columbia University in the City of New York, commonly referred to as Columbia University, is a Private university, private Ivy League research university in New York City. Established in 1754 as King's College on the grounds of Trinity Churc ...
, where he retired in 1950. Nystrom served as editor of the American Marketing Journal and as the first editor of its successor, the Journal of Marketing. He was also a founding member of the
American Marketing Association The American Marketing Association (AMA) is a professional association for marketing professionals with 30,000 members as of 2012. It has 76 professional chapters and 250 collegiate chapters across the United States. The AMA was formed in from t ...
. Nystrom is frequently associated with the ''
philosophy of futility Philosophy of futility refers to a tendency to become quickly bored and, consequently, a continual appetite for newness and change. The phrase was coined in 1928 by Columbia University marketing professor Paul Nystrom to describe the increasingly ...
'', a phrase which he coined in his 1928 book ''Economics of Fashion'' to describe the disposition caused by the monotony of the new industrial age. In this work he also contributed to the concept of
Hemline index The hemline index is a theory that suggests that skirt length (hemlines) rise or fall along with stock prices. The most common version of the theory is that skirt lengths get shorter in good economic times (1920s, 1960s) and longer in bad, such as ...
.


Work


''The Economics of Retailing,'' 1915

In the preface of "The Economics of Retailing," Nystrom explained the aim of the book and its restrictions: :"This book aims to present fact material and to suggest constructive thought on the subject of retail distribution. It does not tell how to get rich quick at retailing. It presents but little theory and advocates no particular or special method of doing the work of the retail store. Its purpose is to describe the retail business as it is, and to point out the broad lines along which retailing progress is being made. :In this work the attempt has been made to reduce the knowledge about retailing to teachable form, and to make it usable alike to the ambitious, thinking man already in business and to the student who desires to gain an intimate insight into this interesting as well as important field of human work."Nystrom (1915, p. v) And furthermore: :"Except in fragmentary form, there has been but little written upon which the writer could build. The effort has been made, with what success the reader must judge, to bring together in one volume a summary of the best thought so far expressed; but much of the material presented is the result of the writer's own observation and experience in the retail business, and of what he has gathered in conference with over a thousand retail store managers and salespeople who were students in his classes in retail methods during the years 1909 to 1915."


Distribution and the modern distributive system

The key concept in "The Economics of Retailing" is the concept of distribution. Nystrom explained that "the term 'distribution' is used in another sense in the standard books on
political economy Political or comparative economy is a branch of political science and economics studying economic systems (e.g. Marketplace, markets and national economies) and their governance by political systems (e.g. law, institutions, and government). Wi ...
. There, it means the shares of income received by members of society for their participation in, or contribution to, the
economic system An economic system, or economic order, is a system of production, resource allocation and distribution of goods and services within an economy. It includes the combination of the various institutions, agencies, entities, decision-making proces ...
. The term as used here has no reference to the income of any one."Nystrom (1915, p. 13). The term is used in the meaning of
logistics Logistics is the part of supply chain management that deals with the efficient forward and reverse flow of goods, services, and related information from the point of origin to the Consumption (economics), point of consumption according to the ...
. Nystrom It refers solely to the processes of carrying and exchanging material goods, and, used in that sense, is but a part or a phase of what economic treatises call 'production.' Wherever the term distribution is used in this work it should be remembered that it means distribution of goods, and not what technical treatises on economic theory call distribution of wealth." In the modern distributive system producers and consumers are regularly departed by at least two middlemen: the wholesaler and the retailer. Nystrom presented the following series of charts "to give a clear idea of the customary channels of distribution in the main lines of trade passing from the producer to the consumer through retail stores."Nystrom (1915, p. 37) File:Channels of distribution, Heavy Hardware and Silverware, 1915.jpg, Channels of distribution, Heavy Hardware and Silverware, 1915 File:Channels of distribution, Drugs and Shoes, 1915.jpg, Channels of distribution, Drugs and Shoes, 1915 File:Channels of distribution, Harvesting Machinery, 1915.jpg, Channels of distribution, Harvesting Machinery, 1915 File:Channels of distribution, Textiles, 1915.jpg, Channels of distribution, Textiles, 1915 File:Channels of distribution, Co-Operative Fruit Marketing,, 1915.jpg, Channels of distribution, Co-Operative Fruit Marketing, 1915


Organization of the department store

In chapter 12 Nystrom described the organization of the
department store A department store is a retail establishment offering a wide range of consumer goods in different areas of the store under one roof, each area ("department") specializing in a product category. In modern major cities, the department store mad ...
and introduced two types of
organizational structure An organizational structure defines how activities such as task allocation, coordination, and supervision are directed toward the achievement of organizational aims. Organizational structure affects organizational action and provides the found ...
s. He introduced the department store as "a retailing institution that deals in several lines of goods, each line separated or 'departmentized' from the rest, both in location within the building and in the concern's accounting and management systems. Each department is considered practically as a store in itself, and in large stores each has its separate organization of buyer, or department manager, and salespeople, much the same as any independent store." About the organization he explained: :"In a department store, each department or section is considered as a separate specialty store or shop. Its accounts are kept separate, and under normal conditions it must stand on its own feet; that is to say, it must pay its own expenses, and its prorated share of the general expenditure for rent, light, heat, power, insurance, office up-keep, and so on. In addition to this it must seek to make a net profit. :Each department has its own organization for buying and selling goods, consisting in the former case of its manager or buyer and necessary assistants such as assistant buyer, head of stock, and salespeople. In these respects the department is exactly like a specialty store, but the accounting, advertising, stockroom work, credits and collections, handling of the cash paid out and received, and the delivery of the goods is done for the individual department by special departments organized to serve all of the merchandise departments in the store. The specialty store, selling one line, has its own accounting, advertising, credit, cash, and delivery departments, but in a department store of forty sections, for example, there is but one of each of these departments to serve all of the forty sections."Nystrom (1915, p. 205-7) More specific on the charts, he noted: :"The charts will make these relations more clear and indicate the difference between specialty store organization and department store organization. In Chart 1 the single merchandise department of the specialty store is served by all of the surrounding departments. In Chart 2 the merchandise departments A, B, C, D, E, F, G, and H are all served by the same number of special departments, excepting that one new one has been added, viz., merchandise manager. This official acts as a sort of head buyer for all departments, apportions the buying funds among the departments, advises the buyers, gives approval or disapproval to department sales policies, and so on."


Reception

In a 1916 review of this work Carroll W. Doten expressed the importance of this work. She said: :"There can be no doubt that the retail store is one of the most important links in the chain of activities and processes by which the wants of the consumers are met by a ceaseless flow of goods from producers. It would be interesting and enlightening to know just how much this service costs. The author states that the "distribution" of goods, which includes transportation, insurance, and storage as well as the selling, probably costs more than the manufacturing. It is generally recognized that there is great inefficiency and waste in retailing. Here then is the place where statistics should be made available, if we are to deal intelligently with the rising cost of living. The author has made excellent use of what figures he could get while at the same time he points out their inaccuracies and inadequacy..."


''Economics of fashion,'' 1928

In ''Economics of fashion,'' Nystrom presented a notable opinion about style and fashion. He stated: :"Style is a characteristic, or distinctive, mode or method of expression, presentation, or conception in the field of some art; fashion is nothing more or less than the prevailing style at any given time." Sproles (1974) stated, that "for centuries the phenomena of fashion behavior have been the varied subject of social analysts, cultural historians, moral critics, academic theorists, and business entrepreneurs. Spanning decades and centuries of changing fashions, literally thousands of commentaries focusing on the vagaries and nuances of fashion behavior have been published. Taken collectively, this major body of analytical commentary and anecdotal opinion describes fashion as a complex, diffuse, often perplexing, highly visible characteristic of civilizations." In this matter Nystrom is clearly an exception. Carolyn Mair (2014) added, that Nystrom in his 1931 work had "argued that the industrial revolution had induced a ‘
philosophy of futility Philosophy of futility refers to a tendency to become quickly bored and, consequently, a continual appetite for newness and change. The phrase was coined in 1928 by Columbia University marketing professor Paul Nystrom to describe the increasingly ...
’ that would increase the consumption of goods and services as an activity for its own sake. He discussed the concept of
conspicuous consumption In sociology and in economics, the term conspicuous consumption describes and explains the consumer practice of buying and using goods of a higher quality, price, or in greater quantity than practical. In 1899, the sociologist Thorstein Veblen c ...
as behavioural addiction, narcissistic behaviour or both which was a means to satisfy consumers’ desire for instant gratification of hedonic expectations."


Selected publications

* Nystrom, Paul H.
Retail Selling and Store Management
' (1914, 1916, 1919) * Nystrom, Paul H.
The Economics of Retailing
' (1915, 1930) * Nystrom, Paul H. ''Textiles'' (1916) * Nystrom, Paul H.
Retail Store Management
' (1917, 1922) * Nystrom, Paul H. ''Automobile Selling - A Manual for Dealers'' (1919) * Nystrom, Paul H. ''Economics of Fashion'' (1928) * Nystrom, Paul H. ''Economic Principles of Consumption'' (1929, 1931) * Nystrom, Paul H. ''Fashion Merchandising'' (1932) * Nystrom, Paul H. ''Retail Institutions and Trends'' (1932) * Nystrom, Paul H. ''Trends Dangerous to Consumers Under the NRA'' (1935) * Nystrom, Paul H. ''Retail Store Operation'' (1946) * Nystrom, Paul H. ''Marketing Handbook'' (1951) * Nystrom, Paul H. ''Automobile Selling'' (unknown)


References


External links

*
Princeton University Library's Manuscripts Division. Paul Nystrom Manuscripts
{{DEFAULTSORT:Nystrom, Paul 1878 births 1969 deaths People from Maiden Rock, Wisconsin American people of Norwegian descent Economists from Wisconsin Marketing people University of Wisconsin–Madison alumni University of Wisconsin–Madison faculty University of Minnesota faculty Columbia University faculty Journal of Marketing editors