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A control room or operations room is a central space where a large physical facility or physically dispersed service can be monitored and controlled. It is often part of a larger
command center A command center (often called a war room) is any place that is used to provide centralized command for some purpose. While frequently considered to be a Military base, military facility, these can be used in many other cases by governments ...
.


Overview

A control room's purpose is production control, and serves as a central space where a large physical facility or physically dispersed service can be monitored and controlled. Central control rooms came into general use in factories during the 1920s. Control rooms for vital facilities are typically tightly secured and inaccessible to the general public. Multiple electronic displays and control panels are usually present, and there may also be a large wall-sized display area visible from all locations within the space. Some control rooms are themselves under continuous video surveillance and recording, for security and personnel accountability purposes. Many control rooms are occupied on a " 24/7/365" basis, and may have multiple people on duty at all times (such as implementation of a " two-man rule"), to ensure continuous vigilance. Other special-purpose control room spaces may be temporarily set up for special projects (such as an oceanographic exploration mission), and closed or dismantled once the project is concluded.


Examples

Control rooms are typically found in installations such as: *
Nuclear power plant A nuclear power plant (NPP) is a thermal power station in which the heat source is a nuclear reactor. As is typical of thermal power stations, heat is used to generate steam that drives a steam turbine connected to a generator that produces e ...
s and other power-generating stations * Oil refineries and
chemical plant A chemical plant is an industrial process plant that manufactures (or otherwise processes) chemicals, usually on a large scale. The general objective of a chemical plant is to create new material wealth via the chemical or biological transform ...
s * Airlines, where they are often referred to as operations control centers, and are responsible for flight operations dispatch, monitoring and support * Major transportation facilities such as
bridge A bridge is a structure built to span a physical obstacle (such as a body of water, valley, road, or rail) without blocking the way underneath. It is constructed for the purpose of providing passage over the obstacle, which is usually someth ...
s, tunnels,
canal Canals or artificial waterways are waterways or engineered channels built for drainage management (e.g. flood control and irrigation) or for conveyancing water transport vehicles (e.g. water taxi). They carry free, calm surface flo ...
s and
rapid transit Rapid transit or mass rapid transit (MRT), also known as heavy rail or metro, is a type of high-capacity public transport generally found in urban areas. A rapid transit system that primarily or traditionally runs below the surface may be c ...
systems, where they are often staffed 24 hours a day to monitor and report on traffic congestion and to respond to emergencies * Military facilities (ranging in scale from a
missile silo A missile launch facility, also known as an underground missile silo, launch facility (LF), or nuclear silo, is a vertical cylindrical structure constructed underground, for the storage and launching of intercontinental ballistic missiles (ICBMs ...
to NORAD), also referred to as operations rooms *
NASA The National Aeronautics and Space Administration (NASA ) is an independent agency of the US federal government responsible for the civil space program, aeronautics research, and space research. NASA was established in 1958, succeeding ...
flight controller Flight controllers are personnel who aid space flight by working in such Mission Control Centers as NASA's Mission Control Center or ESA's European Space Operations Centre. Flight controllers work at computer consoles and use telemetry to m ...
s work in several "flight control rooms" in mission control centers; affiliated facilities, such as the
Jet Propulsion Laboratory The Jet Propulsion Laboratory (JPL) is a federally funded research and development center and NASA field center in the City of La Cañada Flintridge, California, United States. Founded in the 1930s by Caltech researchers, JPL is owned by NASA ...
have their own control rooms * Computerized
data center A data center (American English) or data centre (British English)See spelling differences. is a building, a dedicated space within a building, or a group of buildings used to house computer systems and associated components, such as telecommun ...
s, often serving remote users in multiple time zones *
Network operations center A network operations center (NOC, pronounced like the word ''knock''), also known as a "network management center", is one or more locations from which network monitoring and control, or network management, is exercised over a computer, teleco ...
s * Large institutions such as
universities A university () is an institution of higher (or tertiary) education and research which awards academic degrees in several academic disciplines. Universities typically offer both undergraduate and postgraduate programs. In the United States, the ...
,
hospitals A hospital is a health care institution providing patient treatment with specialized health science and auxiliary healthcare staff and medical equipment. The best-known type of hospital is the general hospital, which typically has an emergency ...
, major research facilities (such as
particle accelerator A particle accelerator is a machine that uses electromagnetic fields to propel charged particles to very high speeds and energies, and to contain them in well-defined beams. Large accelerators are used for fundamental research in particle ...
laboratories), high security prisons, and
theme park An amusement park is a park that features various attractions, such as rides and games, as well as other events for entertainment purposes. A theme park is a type of amusement park that bases its structures and attractions around a central ...
s * Emergency services including police, fire service and
emergency medical service Emergency medical services (EMS), also known as ambulance services or paramedic services, are emergency services that provide urgent pre-hospital treatment and stabilisation for serious illness and injuries and transport to definitive care. ...
*
Call center A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone ...
s, which may use them to monitor incoming and outgoing communications of customer service representatives, and to provide general oversight * Rail operations centers, such as the Union Pacific Harriman Dispatch Center, control rail operations over thousands of miles of railroad. Train dispatchers staff these facilities around the clock to manage efficient rail operations. In the UK, they are usually operated separately by each train operating company or by Network Rail, and include train crew and rolling stock resourcing.


Special hazards and mitigation

Control rooms are usually equipped with elaborate
fire suppression Wildfire suppression is a range of firefighting tactics used to suppress wildfires. Firefighting efforts in wild land areas require different techniques, equipment, and training from the more familiar structure fire fighting found in populated ...
and security systems to safeguard their contents and occupants, and to ensure continued operation in emergencies. In hazardous environments, they may also be areas of refuge for personnel trapped on-site. They are typically crowded with equipment, mounted in multi-function rack mount cabinets to allow updating. The concentration of equipment often requires special electrical
uninterruptible power supply An uninterruptible power supply or uninterruptible power source (UPS) is an electrical apparatus that provides emergency power to a load when the input power source or mains power fails. A UPS differs from an auxiliary or emergency power system ...
(UPS) feeds and air conditioning. Since the control equipment is intended to control other items in the surrounding facility, these often fire-resistance rated service rooms require many penetrations for cables. Due to routine equipment updates, these penetrations are subject to frequent changes, requiring maintenance programs to include vigilant
firestop A firestop or fire-stopping is a form of passive fire protection that is used to seal around openings and between joints in a fire-resistance-rated wall or floor assembly. Firestops are designed to maintain the fire-resistance rating of a wal ...
management for
code In communications and information processing, code is a system of rules to convert information—such as a letter, word, sound, image, or gesture—into another form, sometimes shortened or secret, for communication through a communication c ...
compliance. Due to the sensitive equipment in control room cabinets, it is useful to ensure the use of "T-rated" firestops that are massive and thick enough to resist heat transmission to the inside of the control room. It is also common to place control rooms under positive pressure ventilation to prevent smoke or toxic gases from entering. If used, gaseous fire suppressants must occupy the space that is to be protected for a minimum period of time to be sure a fire can be completely extinguished. Openings in such spaces must therefore be kept to a minimum to prevent the escape of the suppression gas. A mobile control room is designated as particularly in high risk facilities, such as a nuclear power station or a petrochemical facility. It can provided a guaranteed life support for the anticipated safety control.


Design

The design of a control room incorporates
ergonomic Human factors and ergonomics (commonly referred to as human factors) is the application of psychological and physiological principles to the engineering and design of products, processes, and systems. Four primary goals of human factors learnin ...
and
aesthetic Aesthetics, or esthetics, is a branch of philosophy that deals with the nature of beauty and taste, as well as the philosophy of art (its own area of philosophy that comes out of aesthetics). It examines aesthetic values, often expressed th ...
features including optimum traffic flow, acoustics, illumination, and health and safety of the workers. Ergonomic considerations determine the placement of humans and equipment to ensure that operators can easily move into, out of, and around the control room, and can interact with each other without any hindrances during emergency situations; and to keep noise and other distractions to a minimum.


In popular culture

Control room scenes dealing with crisis situations appear frequently in thriller novels and
action film Action film is a film genre in which the protagonist is thrust into a series of events that typically involve violence and physical feats. The genre tends to feature a mostly resourceful hero struggling against incredible odds, which include lif ...
s. In addition, a few documentaries have been filmed with scenes in real-life control room settings. * '' Fail-Safe'' - a 1964 Cold war thriller film directed by
Sidney Lumet Sidney Arthur Lumet ( ; June 25, 1924 – April 9, 2011) was an American film director. He was nominated five times for the Academy Award: four for Best Director for '' 12 Angry Men'' (1957), ''Dog Day Afternoon'' (1975), '' Network'' (19 ...
, based on the 1962 novel of the same name by Eugene Burdick and Harvey Wheeler. It portrays a fictional account of a
Cold War The Cold War is a term commonly used to refer to a period of geopolitical tension between the United States and the Soviet Union and their respective allies, the Western Bloc and the Eastern Bloc. The term ''cold war'' is used because there ...
nuclear crisis. * ''
The Prisoner ''The Prisoner'' is a 1967 British television series about an unnamed British intelligence agent who is abducted and imprisoned in a mysterious coastal village, where his captors designate him as Number Six and try to find out why he abruptl ...
'' - a 1967 British television series (17 episodes), which follows a British former secret agent who is abducted and held prisoner in a mysterious coastal village resort where his captors try to find out why he abruptly resigned from his job. * '' The Taking of Pelham One Two Three'' - a 1974 American thriller film directed by
Joseph Sargent Joseph Sargent (born Giuseppe Danielle Sorgente; July 22, 1925 – December 22, 2014) was an American film director. Though he directed many television movies, his best known feature-length works were arguably the action movie ''White Light ...
, produced by Edgar J. Scherick, and starring Walter Matthau, Robert Shaw, Martin Balsam and Héctor Elizondo. Peter Stone adapted the screenplay, from the 1973 novel of the same name by Morton Freedgood (under the pen name John Godey) about a group of criminals taking hostage for ransom the passengers of a busy
New York City Subway The New York City Subway is a rapid transit system owned by the government of New York City and leased to the New York City Transit Authority, an affiliate agency of the state-run Metropolitan Transportation Authority (MTA). Opened on October ...
car. * '' The China Syndrome'' - a 1979 American thriller film that tells the story of a television reporter and her cameraman who discover safety coverups at a
nuclear power plant A nuclear power plant (NPP) is a thermal power station in which the heat source is a nuclear reactor. As is typical of thermal power stations, heat is used to generate steam that drives a steam turbine connected to a generator that produces e ...
. It stars Jane Fonda, Jack Lemmon and Michael Douglas, with Douglas also serving as the film's producer. * '' GoldenEye'' - a 1995 spy film, and 17th in the James Bond franchise, features 2 control rooms used for
Command and control Command and control (abbr. C2) is a "set of organizational and technical attributes and processes ... hatemploys human, physical, and information resources to solve problems and accomplish missions" to achieve the goals of an organization or en ...
of a fictitious satellite based weapon, the original control room belonging to the USSR and a replica built by the Janus Crime Syndicate who have taken possession of the satellite for nefarious purposes. The latter also featured as a playable level in the videogame of the same name for the Nintendo 64. * '' Minority Report'' - a 2002 American
neo-noir Neo-noir is a revival of film noir, a genre that had originally flourished during the post-World War II era in the United Statesroughly from 1940 to 1960. The French term, ''film noir'', translates literally to English as "black film", indicating ...
science fiction thriller film directed by
Steven Spielberg Steven Allan Spielberg (; born December 18, 1946) is an American director, writer, and producer. A major figure of the New Hollywood era and pioneer of the modern blockbuster, he is the most commercially successful director of all time. Sp ...
, and loosely based on the short story of the same name by Philip K. Dick. It is set primarily in Washington DC, and Northern Virginia in the year 2054, where "PreCrime", a specialized police department, apprehends criminals based on foreknowledge provided by three
psychic A psychic is a person who claims to use extrasensory perception (ESP) to identify information hidden from the normal senses, particularly involving telepathy or clairvoyance, or who performs acts that are apparently inexplicable by natural laws, ...
s called "precogs". * '' Control Room'' - a 2004 documentary film about
Al Jazeera Al Jazeera ( ar, الجزيرة, translit-std=DIN, translit=al-jazīrah, , "The Island") is a state-owned Arabic-language international radio and TV broadcaster of Qatar. It is based in Doha and operated by the media conglomerate Al Jazeera M ...
and its relations with the US Central Command (CENTCOM), as well as the other news organizations that covered the 2003 invasion of Iraq.


Image gallery

File:ISS Flight Control Room 2006.jpg,
NASA The National Aeronautics and Space Administration (NASA ) is an independent agency of the US federal government responsible for the civil space program, aeronautics research, and space research. NASA was established in 1958, succeeding ...
control for the International Space Station (ISS) File:Russian ISS Flight Control Room.jpg, Russian mission control for the ISS File:Control room pt tupper.jpg,
Fossil fuel power plant A fossil fuel power station is a thermal power station which burns a fossil fuel, such as coal or natural gas, to produce electricity. Fossil fuel power stations have machinery to convert the heat energy of combustion into mechanical energy, ...
in Nova Scotia, Canada File:Itaipu 1177.JPG, Hydroelectric power Itaipu dam jointly operated by Brazil and Paraguay File:RIAN archive 305015 Leningrad nuclear power plant.jpg,
Nuclear power plant A nuclear power plant (NPP) is a thermal power station in which the heat source is a nuclear reactor. As is typical of thermal power stations, heat is used to generate steam that drives a steam turbine connected to a generator that produces e ...
in Saint Petersburg, Russia File:Engine control room on oil tanker.jpg, Engine control for an
oil tanker An oil tanker, also known as a petroleum tanker, is a ship designed for the bulk transport of oil or its products. There are two basic types of oil tankers: crude tankers and product tankers. Crude tankers move large quantities of unrefined cru ...
ship File:USS Seawolf (SSN 21) Control Room HighRes.jpg,
Submarine A submarine (or sub) is a watercraft capable of independent operation underwater. It differs from a submersible, which has more limited underwater capability. The term is also sometimes used historically or colloquially to refer to remotely ...
USS Seawolf (SSN 21) File:NewsHourControlRoom2005.jpg, ''
The NewsHour with Jim Lehrer ''PBS NewsHour'' is an American evening television news program broadcast on over 350 PBS member stations. It airs seven nights a week, and is known for its in-depth coverage of issues and current events. Anchored by Judy Woodruff, the prog ...
'' broadcast newsroom File:Leitstand 2.jpg, German solid waste incinerator File:EUMETSAT MSG control.jpg,
Meteorological satellite A weather satellite or meteorological satellite is a type of Earth observation satellite that is primarily used to monitor the weather and climate of the Earth. Satellites can be polar orbiting (covering the entire Earth asynchronously), or geo ...
control in Germany File:DZero Control.jpg, DZero experiment
particle accelerator A particle accelerator is a machine that uses electromagnetic fields to propel charged particles to very high speeds and energies, and to contain them in well-defined beams. Large accelerators are used for fundamental research in particle ...
File:Control room Linac 2 CERN.jpg,
Linear accelerator A linear particle accelerator (often shortened to linac) is a type of particle accelerator that accelerates charged subatomic particles or ions to a high speed by subjecting them to a series of oscillating electric potentials along a linear bea ...

Linac 2 at
CERN The European Organization for Nuclear Research, known as CERN (; ; ), is an intergovernmental organization that operates the largest particle physics laboratory in the world. Established in 1954, it is based in a northwestern suburb of G ...
(1976)


See also

*
Command center A command center (often called a war room) is any place that is used to provide centralized command for some purpose. While frequently considered to be a Military base, military facility, these can be used in many other cases by governments ...
* Active fire protection * Area of refuge * Circuit integrity *
Fire protection Fire protection is the study and practice of mitigating the unwanted effects of potentially destructive fires. It involves the study of the behaviour, compartmentalisation, suppression and investigation of fire and its related emergencies, as we ...
*
Fireproofing Fireproofing is rendering something ( structures, materials, etc.) resistant to fire, or incombustible; or material for use in making anything fire-proof. It is a passive fire protection measure. "Fireproof" or "fireproofing" can be used as a ...
*
Firestop A firestop or fire-stopping is a form of passive fire protection that is used to seal around openings and between joints in a fire-resistance-rated wall or floor assembly. Firestops are designed to maintain the fire-resistance rating of a wal ...
* Combat information center *
Passive fire protection Passive fire protection (PFP) is components or systems of a building or structure that slows or impedes the spread of the effects of fire or smoke without system activation, and usually without movement. Examples of passive systems include floor ...
*
Uninterruptible power supply An uninterruptible power supply or uninterruptible power source (UPS) is an electrical apparatus that provides emergency power to a load when the input power source or mains power fails. A UPS differs from an auxiliary or emergency power system ...


References


External links

* {{Authority control Rooms Command and control