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OpenText Corporation (also written ''opentext'') is a Canadian company that develops and sells enterprise information management (EIM)
software Software is a set of computer programs and associated documentation and data. This is in contrast to hardware, from which the system is built and which actually performs the work. At the lowest programming level, executable code consist ...
. OpenText, headquartered in
Waterloo, Ontario Waterloo is a city in the Canadian province of Ontario. It is one of three cities in the Regional Municipality of Waterloo (formerly Waterloo County). Waterloo is situated about west-southwest of Toronto. Due to the close proximity of the ci ...
, Canada, is Canada's fourth-largest software company as of 2022, and recognized as one of Canada's top 100 employers 2016 by Mediacorp Canada Inc. OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims its products at addressing information management requirements, including management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management. OpenText employs over 16,000 people worldwide, and is a publicly traded company, listed on the NASDAQ (OTEX) and the Toronto Stock Exchange (OTEX).


History

Timothy Bray Timothy William Bray (born June 21, 1955) is a Canadian software developer, environmentalist, political activist and one of the co-authors of the original XML specification. He worked for Amazon Web Services from December 2014 until May 2020 whe ...
, with University of Waterloo professors
Frank Tompa Frank Tompa is a Canadian-American computer scientist. He is best known for his contributions to the creation of an electronic version of the Oxford English Dictionary, work that was further commercialized in the founding of Open Text Corporatio ...
and Gaston Gonnet, founded OpenText Corporation in 1991. It grew out of OpenText Systems Inc., founded in 1989. The founders spun the company off from a
University of Waterloo The University of Waterloo (UWaterloo, UW, or Waterloo) is a public research university with a main campus in Waterloo, Ontario, Canada. The main campus is on of land adjacent to "Uptown" Waterloo and Waterloo Park. The university also operates ...
project that developed technology to index the
Oxford English Dictionary The ''Oxford English Dictionary'' (''OED'') is the first and foundational historical dictionary of the English language, published by Oxford University Press (OUP). It traces the historical development of the English language, providing a c ...
. Key people involved later include Tom Jenkins, who joined the company as COO in 1994. Tom Jenkins later became president and Chief Executive Officer, and has been Executive Chairman since 2013. John Shackleton served as president from 1998 to 2011, and as CEO from 2005 to 2011. Mark Barrenechea has been president and CEO of OpenText since 2012. Mark Barrenechea was named Canadian Business CEO of the year in 2015. From January 2016, Steve Murphy served as the President; however, the company eliminated the position in Q1 2017. OpenText is a supporter of the
University of Waterloo Stratford Campus The Stratford School of Interaction Design and Business, also known as the University of Waterloo Stratford School and formerly the University of Waterloo Stratford Campus, is a satellite campus of the University of Waterloo located in Stratf ...
, contributing both funds and in-kind services to the school. In July 2020, OpenText has partnered with NINJIO. The collaboration strengthens Webroot Security Awareness Training with interactive, Hollywood-style videos showcasing viral material aimed at encouraging cyber-resilient activities such as phishing emails and inappropriate URLs detected.


Acquisitions

In 2003, OpenText acquired IXOS Software AG. In 2004, OpenText acquired Artesia. In 2006, OpenText acquired Hummingbird Ltd. for US$489 million. In 2008, the company acquired Captaris, Inc. for US$131 million. In 2009, the company acquired
Vignette Corporation Vignette Corporation was a company that offered a suite of content management, web portal, collaboration, document management, and records management software. Targeted at the enterprise market, Vignette offered products under the name StoryServ ...
for US$321 million in cash and stock. In 2012, the company acquired EasyLink for US$232 million. In 2014, OpenText acquired GXS Inc. and integrated it into their OpenText Business Network, which then acquired Inovis. In 2014 they also acquired
Cordys Jan Baan (Born in Rijssen, 9 March 1946) is a Dutch entrepreneur and venture capitalist, known as the founder of the Baan Company, a software company providing Enterprise Resource Planning (ERP) software. After selling the company, he founded Cor ...
for $33 million, and Actuate. In 2015, OpenText acquired Daegis for US$13.5 million. On September 12, 2016, OpenText further expanded its share of the
enterprise content management Enterprise content management (ECM) extends the concept of content management by adding a timeline for each content item and, possibly, enforcing processes for its creation, approval and distribution. Systems using ECM generally provide a secure ...
software market by buying that division of
Dell EMC Dell EMC (EMC Corporation until 2016) is an American multinational corporation headquartered in Hopkinton, Massachusetts and Round Rock, Texas, United States. Dell EMC sells data storage, information security, virtualization, analytics, cloud c ...
, which included
Documentum Documentum is an enterprise content management platform, now owned by OpenText, as well as the name of the software company that originally developed the technology. EMC acquired Documentum for $1.7 billion in December, 2003. The Documentum pl ...
, for US$1.6 billion. OpenText had originally had
Documentum Documentum is an enterprise content management platform, now owned by OpenText, as well as the name of the software company that originally developed the technology. EMC acquired Documentum for $1.7 billion in December, 2003. The Documentum pl ...
and Hummingbird, Ltd., as its chief competitors in this space, but this acquisition brought the long-time third competitor in
Documentum Documentum is an enterprise content management platform, now owned by OpenText, as well as the name of the software company that originally developed the technology. EMC acquired Documentum for $1.7 billion in December, 2003. The Documentum pl ...
under one corporate roof. Also in 2016, OpenText acquired Recommind after previously engaging with the company as a strategic partner. In 2017, OpenText acquired Guidance Software for US$240 million, and Covisint for US$103 million, which they integrated into their OpenText Business Network. In 2018, OpenText acquired Liaison Technologies for US$310 million, which they integrated into their OpenText ALLOY Platform. In 2019, OpenText acquired Catalyst Repository Systems, and then acquired Carbonite Inc. (including
Webroot Webroot Inc. is an American privately-held cybersecurity software company that provides Internet security for consumers and businesses. The company was founded in Boulder, Colorado, US, and is now headquartered in Broomfield, Colorado, and ha ...
and
Mozy Mozy () was an online backup service for both Windows and macOS users. Linux's support was made available in Q3, 2014. In 2007 Mozy was acquired by EMC, and in 2013 Mozy was included in the EMC Backup Recovery Systems division's product list. ...
, which Carbonite Inc. had earlier acquired) for approximately US$1.45 billion. In 2020, OpenText acquired Xmedius for US$75 million. In 2021, OpenText announced planned acquisition of Zix Corp for US$860 million, and in November, OpenText completed the acquisition of Bricata enabling next-generation Network Detection & Response (NDR) technology to the OpenText Security and Protection Cloud. In 2022, OpenText announced it would acquire British software firm
Micro Focus Micro Focus International plc is a British multinational software and information technology business based in Newbury, Berkshire, England. The firm provides software and consultancy. The company is listed on the London Stock Exchange and is ...
in a deal valued at US$6billion, which is expected to close in early 2023.


Products

OpenText's products include enterprise content management (OpenText Content Suite, OpenText Extended ECM, OpenText Documentum), Business Network,
customer experience management Customer experience (CX) is a totality of cognitive, affective, sensory, and behavioral consumer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. Pine and Gilmore described t ...
(OpenText Customer Experience Platform), digital process automation (OpenText AppWorks), discovery (OpenText Axcelerate eDiscovery and Investigations), security (OpenText EnCase Forensic Security Suite, OpenText Carbonite and Webroot solutions), and AI and analytics (OpenText Magellan Product Suite). OpenText announced cloud-native containerized versions of many of the company's software applications in April 2020.


OpenText Documentum

This is the family of Documentum products. Documentum (company) was acquired by EMC, and when EMC was acquired by Dell, all of the Documentum IP was sold to Opentext.


OpenText Document Server Alchemy Edition

Rebranded product resulting from the acquisition of Captaris


OpenText Content Suite Platform

In 1996, the product originally called "Livelink" became OpenText's. Between 2003 and 2005, "Livelink" evolved from being the name of a single product to being a brand applied to the names of several OpenText software products. As a result of this change, "Livelink Server" became known as "Livelink Enterprise Server" (LES) and later "Livelink ECM. In 2012, OpenText introduced the OpenText Content Suite. Then the technology component formerly known as Livelink ECM - Enterprise Server became known as ''OpenText Content Server'', which is now a key component of OpenText Content Suite Platform.


OpenText Archive Center (Archive Server)

First released in May 2006, Livelink Enterprise Archive (LEA) became Archive Server in 2010. It is a key product in the Extended ECM scenario. With Version 16, the Archive Server was renamed to Archive Center.


OpenText Magellan

In July 2017, OpenText launched its artificial intelligence (AI) and analytics platform, OpenText Magellan, at the company's Enterprise World conference. The platform combines open source machine learning with advanced analysis and is able to merge, manage, and analyze both structure data and unstructured, textual content. It offers machine-assisted decision-making, automation, and business optimization in a scalable, flexible solution.


OpenText RightFax

OpenText RightFax provides network-based fax functionality to enterprise organizations and has evolved through many versions since it was first released in 1992.


RedDot and content authoring

RedDot, founded in 1993, was a business unit of OpenText Corporation that the company refers to as the ''Web Solutions Group''. The software assists in the management of content, with regulatory compliance and industry specific requirements. Its core product, RedDot CMS is a
Windows Windows is a group of several proprietary graphical operating system families developed and marketed by Microsoft. Each family caters to a certain sector of the computing industry. For example, Windows NT for consumers, Windows Server for se ...
-based server application that provides Web content management in a multi-user environment. Complementary to the CMS or as a standalone product, LiveServer aggregates disparate document resources and serves them as Web pages. Red dots on the authoring interface indicated sections of editable content for each web page, hence the name RedDot for the product. This feature was popular with customers and won awards in 2001 for its usability. By 2006 RedDot was one of the few WCM vendors that continued to develop their own content authoring interface. Most other WCM vendors had moved to open source alternatives, or had licensed an
online rich-text editor An online rich-text editor is the interface for editing rich text within web browsers, which presents the user with a "what-you-see-is-what-you-get" (WYSIWYG) editing area. The aim is to reduce the effort for users trying to express their formatt ...
from commercial vendors such as Ephox or Ektron. In response to customer attempts to work around the limitations of the RedDot editor by installing other editors RedDot developed an integration layer to support
CKeditor CKEditor (formerly known as FCKeditor) is a WYSIWYG rich text editor which enables writing content directly inside of web pages or online applications. Its core code is written in JavaScript and it is developed by CKSource. CKEditor is availab ...
and Ephox EditLive! as alternative editors. In 2009 RedDot (rebranded the OpenText Web Solutions Group) made the
Telerik Telerik AD (''Телерик АД'') is a Bulgarian company offering software tools for web, mobile, desktop application development, tools and subscription services for cross-platform application development. Founded in 2002 as a company focused ...
RadEditor available alongside the existing RedDot editor for CMS 9. After the acquisition of Vignette, Web Solutions was rebranded again to become OpenText Web Site Management.


OpenText Intelligent Capture (formerly Captiva)

Captiva Software became a subsidiary of OpenText in 2017. It makes software for document information processing and data capture from paper and electronic documents and provides related services. Information in the form of extracted content and files are acquired in the Captiva Solution and then delivered for storage or workflow into
document management system A document management system (DMS) is usually a computerized system used to store, share, track and manage files or documents. Some systems include history tracking where a log of the various versions created and modified by different users is r ...
s such as those from
Documentum Documentum is an enterprise content management platform, now owned by OpenText, as well as the name of the software company that originally developed the technology. EMC acquired Documentum for $1.7 billion in December, 2003. The Documentum pl ...
, OpenText,
Microsoft Microsoft Corporation is an American multinational technology corporation producing computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washi ...
, or IBM. In 2019 Captiva was rebranded as OpenText Intelligent Capture.


OpenText AppEnhancer (formerly ApplicationXtender)

AppEnhancer is a content management system that manages, organizes, and stores information from an application or as an extension to an existing application. The product was acquired during OpenText's purchase of Dell EMC's ECD (Enterprise Content Division) in 2017.


References


External links


Official Website
{{Authority control Canadian companies established in 1991 Companies based in Waterloo, Ontario Software companies established in 1991 Companies listed on the Nasdaq Companies listed on the Toronto Stock Exchange Content management systems Customer communications management Internet search engines Portal software Records management technology Business software companies Software companies of Canada Customer relationship management software companies 1991 establishments in Ontario Canadian brands 1996 initial public offerings