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In
research design Research design refers to the overall strategy utilized to answer research questions. A research design typically outlines the theories and models underlying a project; the research question(s) of a project; a strategy for gathering data and info ...
, especially in
psychology Psychology is the scientific study of mind and behavior. Its subject matter includes the behavior of humans and nonhumans, both consciousness, conscious and Unconscious mind, unconscious phenomena, and mental processes such as thoughts, feel ...
,
social sciences Social science (often rendered in the plural as the social sciences) is one of the branches of science, devoted to the study of society, societies and the Social relation, relationships among members within those societies. The term was former ...
,
life sciences This list of life sciences comprises the branches of science that involve the scientific study of life – such as microorganisms, plants, and animals including human beings. This science is one of the two major branches of natural science, ...
and
physics Physics is the scientific study of matter, its Elementary particle, fundamental constituents, its motion and behavior through space and time, and the related entities of energy and force. "Physical science is that department of knowledge whi ...
, operationalization or operationalisation is a process of defining the measurement of a
phenomenon A phenomenon ( phenomena), sometimes spelled phaenomenon, is an observable Event (philosophy), event. The term came into its modern Philosophy, philosophical usage through Immanuel Kant, who contrasted it with the noumenon, which ''cannot'' be ...
which is not directly
measurable In mathematics, the concept of a measure is a generalization and formalization of geometrical measures (length, area, volume) and other common notions, such as magnitude, mass, and probability of events. These seemingly distinct concepts hav ...
, though its existence is inferred from other phenomena. Operationalization thus defines a
fuzzy concept A fuzzy concept is an idea of which the boundaries of application can vary considerably according to context or conditions, instead of being fixed once and for all. This means the idea is somewhat vague or imprecise. Yet it is not unclear or mean ...
so as to make it clearly distinguishable, measurable, and understandable by
empirical observation Empirical evidence is evidence obtained through sense experience or experimental procedure. It is of central importance to the sciences and plays a role in various other fields, like epistemology and law. There is no general agreement on how the ...
. In a broader sense, it defines the extension of a
concept A concept is an abstract idea that serves as a foundation for more concrete principles, thoughts, and beliefs. Concepts play an important role in all aspects of cognition. As such, concepts are studied within such disciplines as linguistics, ...
—describing what is and is not an instance of that concept. For example, in medicine, the phenomenon of
health Health has a variety of definitions, which have been used for different purposes over time. In general, it refers to physical and emotional well-being, especially that associated with normal functioning of the human body, absent of disease, p ...
might be operationalized by one or more indicators like
body mass index Body mass index (BMI) is a value derived from the mass (Mass versus weight, weight) and height of a person. The BMI is defined as the human body weight, body mass divided by the square (algebra), square of the human height, body height, and is ...
or
tobacco smoking Tobacco smoking is the practice of burning tobacco and ingesting the resulting smoke. The smoke may be inhaled, as is done with cigarettes, or released from the mouth, as is generally done with pipes and cigars. The practice is believed to hav ...
. As another example, in visual processing the presence of a certain object in the environment could be inferred by measuring specific features of the light it reflects. In these examples, the phenomena are difficult to directly observe and measure because they are general/abstract (as in the example of health) or they are latent (as in the example of the object). Operationalization helps infer the existence, and some elements of the extension, of the phenomena of interest by means of some observable and measurable effects they have. Sometimes multiple or competing alternative operationalizations for the same phenomenon are available. Repeating the analysis with one operationalization after the other can determine whether the results are affected by different operationalizations. This is called checking robustness. If the results are (substantially) unchanged, the results are said to be ''robust against certain alternative operationalizations'' of the checked variables. The concept of operationalization was first presented by the British physicist N. R. Campbell in his 'Physics: The Elements' (Cambridge, 1920). This concept spread to
humanities Humanities are academic disciplines that study aspects of human society and culture, including Philosophy, certain fundamental questions asked by humans. During the Renaissance, the term "humanities" referred to the study of classical literature a ...
and
social sciences Social science (often rendered in the plural as the social sciences) is one of the branches of science, devoted to the study of society, societies and the Social relation, relationships among members within those societies. The term was former ...
. It remains in use in physics.


Theory


History

Operationalization is the scientific practice of ''
operational definition An operational definition specifies concrete, replicable procedures designed to represent a construct. In the words of American psychologist S.S. Stevens (1935), "An operation is the performance which we execute in order to make known a concept." F ...
'', where even the most basic
concept A concept is an abstract idea that serves as a foundation for more concrete principles, thoughts, and beliefs. Concepts play an important role in all aspects of cognition. As such, concepts are studied within such disciplines as linguistics, ...
s are defined through the operations by which we measure them. The practice originated in the field of physics with the
philosophy of science Philosophy of science is the branch of philosophy concerned with the foundations, methods, and implications of science. Amongst its central questions are the difference between science and non-science, the reliability of scientific theories, ...
book '' The Logic of Modern Physics'' (1927), by
Percy Williams Bridgman Percy Williams Bridgman (April 21, 1882 – August 20, 1961) was an American physicist who received the Nobel Prize in Physics in 1946 for his work on the physics of high pressures. He also wrote extensively on the scientific method and on other ...
, whose methodological position is called "operationalism".Moscati, I (2018)
Measuring Utility: From the Marginal Revolution to Behavioral Economics
', pp.140-141
Bridgman wrote that in the
theory of relativity The theory of relativity usually encompasses two interrelated physics theories by Albert Einstein: special relativity and general relativity, proposed and published in 1905 and 1915, respectively. Special relativity applies to all physical ph ...
a concept like "duration" can split into multiple different concepts. In refining a physical theory, it may be discovered that what was thought to be one concept is actually two or more distinct concepts. Bridgman proposed that if only operationally defined concepts are used, this will never happen. Bridgman's theory was criticized because "length" is measured in various ways (e.g. it is impossible to use a
measuring rod A measuring rod is a tool used to physically length measurement, measure lengths and surveying, survey areas of various sizes. Most measuring rods are round or square sectioned; however, they can also be flat boards. Some have markings at regu ...
to measure the distance to the Moon), so "length" logically is not ''one'' concept but ''many'', with some concepts requiring knowledge of
geometry Geometry (; ) is a branch of mathematics concerned with properties of space such as the distance, shape, size, and relative position of figures. Geometry is, along with arithmetic, one of the oldest branches of mathematics. A mathematician w ...
. Each concept is to be ''defined by'' the measuring operation used. So the criticism is that there are potentially infinite concepts, each defined by the methods that measured it, such as angle of sighting, day of the solar year, angular subtense of the moon, etc. which were gathered together, some astronomical observations taken over a period of thousands of years. In the 1930s, Harvard experimental psychologist
Edwin Boring Edwin Garrigues (Garry) Boring (October 23, 1886 – July 1, 1968) was an American experimental psychologist, Professor of Psychology at Clark University and at Harvard University, who later became one of the first historians of psychology. A ' ...
and students
Stanley Smith Stevens Stanley Smith Stevens (November 4, 1906 – January 18, 1973) was an American psychologist who founded Harvard's Psycho-Acoustic Laboratory, studying psychoacoustics, and he is credited with the introduction of Stevens's power law. Stevens aut ...
and
Douglas McGregor Douglas Murray McGregor (September 6, 1906 – October 1, 1964) was an American management professor at the MIT Sloan School of Management and president of Antioch College from 1948 to 1954. He also taught at the Indian Institute of Management Ca ...
, struggling with the methodological and epistemological problems of defining measurement of psychological phenomena, found a solution in reformulating psychological concepts operationally, as it had been proposed in the field of physics by Bridgman, their Harvard colleague. This resulted in a series of articles that were published by Stevens and McGregor from 1935, that were widely discussed in the field of psychology and led to the ''Symposium on operationism'' in 1945, to which Bridgman also contributed.


Operationalization

The practical 'operational definition' is generally understood as relating to the
theoretical definition A theoretical definition defines a term in an academic discipline, functioning as a proposal to see a phenomenon in a certain way. A theoretical definition is a proposed way of thinking about potentially related events. Theoretical definitions cont ...
s that describe reality through the use of
theory A theory is a systematic and rational form of abstract thinking about a phenomenon, or the conclusions derived from such thinking. It involves contemplative and logical reasoning, often supported by processes such as observation, experimentation, ...
. The importance of careful operationalization can perhaps be more clearly seen in the development of
general relativity General relativity, also known as the general theory of relativity, and as Einstein's theory of gravity, is the differential geometry, geometric theory of gravitation published by Albert Einstein in 1915 and is the current description of grav ...
. Einstein discovered that there were two operational definitions of "
mass Mass is an Intrinsic and extrinsic properties, intrinsic property of a physical body, body. It was traditionally believed to be related to the physical quantity, quantity of matter in a body, until the discovery of the atom and particle physi ...
" being used by scientists: ''inertial'', defined by applying a force and observing the acceleration, from
Newton's second law of motion Newton's laws of motion are three physical laws that describe the relationship between the motion of an object and the forces acting on it. These laws, which provide the basis for Newtonian mechanics, can be paraphrased as follows: # A body re ...
; and ''gravitational'', defined by putting the object on a scale or balance. Previously, no one had paid any attention to the different operations used because they always produced the same results,
Galileo Galileo di Vincenzo Bonaiuti de' Galilei (15 February 1564 – 8 January 1642), commonly referred to as Galileo Galilei ( , , ) or mononymously as Galileo, was an Italian astronomer, physicist and engineer, sometimes described as a poly ...
(1638) ''
Two New Sciences The ''Discourses and Mathematical Demonstrations Relating to Two New Sciences'' ( ) published in 1638 was Galileo Galilei's final book and a scientific testament covering much of his work in physics over the preceding thirty years. It was writ ...
'', particularly the Law of falling bodies
but the key insight of Einstein was to posit the principle of equivalence that the two operations would always produce the same result because they were equivalent at a deep level, and work out the implications of that assumption, which is the general theory of relativity. Thus, a breakthrough in science was achieved by disregarding different operational definitions of scientific measurements and realizing that they both described a single theoretical concept. Einstein's disagreement with the operationalist approach was criticized by Bridgman as follows: "Einstein did not carry over into his general relativity theory the lessons and insights he himself has taught us in his special theory." (p. 335).


In the social sciences

Operationalization is often used in the
social sciences Social science (often rendered in the plural as the social sciences) is one of the branches of science, devoted to the study of society, societies and the Social relation, relationships among members within those societies. The term was former ...
as part of the
scientific method The scientific method is an Empirical evidence, empirical method for acquiring knowledge that has been referred to while doing science since at least the 17th century. Historically, it was developed through the centuries from the ancient and ...
and
psychometrics Psychometrics is a field of study within psychology concerned with the theory and technique of measurement. Psychometrics generally covers specialized fields within psychology and education devoted to testing, measurement, assessment, and rela ...
. Particular concerns about operationalization arise in cases that deal with complex concepts and complex stimuli (e.g., business research, software engineering) where unique threats to validity of operationalization are believed to exist.


Anger example

For example, a researcher may wish to measure the concept "anger." Its presence, and the depth of the emotion, cannot be directly measured by an outside observer because anger is intangible. Rather, other measures are used by outside observers, such as facial expression, choice of vocabulary, loudness and tone of voice. If a researcher wants to measure the depth of "anger" in various persons, the most direct operation would be to ask them a question, such as "are you angry", or "how angry are you?". This operation is problematic, however, because it depends upon the definition of the individual. Some people might be subjected to a mild annoyance, and become slightly angry, but describe themselves as "extremely angry," whereas others might be subjected to a severe provocation, and become very angry, but describe themselves as "slightly angry." In addition, in many circumstances it is impractical to ask subjects whether they are angry. Since one of the measures of anger is loudness, the researcher can operationalize the concept of anger by measuring how loudly the subject speaks compared to his normal tone. However, this must assume that loudness is a uniform measure. Some might respond verbally while others might respond physically.


Economics objections

One of the main critics of operationalism in social science argues that "the original goal was to eliminate the subjective mentalistic concepts that had dominated earlier psychological theory and to replace them with a more operationally meaningful account of human behavior. But, as in economics, the supporters ultimately ended up "turning operationalism inside out". "Instead of replacing 'metaphysical' terms such as 'desire' and 'purpose'" they "used it to legitimize them by giving them operational definitions." Thus in psychology, as in economics, the initial, quite radical operationalist ideas eventually came to serve as little more than a "reassurance fetish"Koch, Sigmund (1992) ''Psychology’s Bridgman vs. Bridgman’s Bridgman: An Essay in Reconstruction.'', in ''Theory and Psychology'' vol. 2 no. 3 (1992) p.275 for mainstream methodological practice."


Tying to conceptual frameworks

The above discussion links operationalization to measurement of
concept A concept is an abstract idea that serves as a foundation for more concrete principles, thoughts, and beliefs. Concepts play an important role in all aspects of cognition. As such, concepts are studied within such disciplines as linguistics, ...
s. Many scholars have worked to operationalize concepts like
job satisfaction Job satisfaction, employee satisfaction or work satisfaction is a measure of workers' contentment with their job, whether they like the job or individual aspects or facets of jobs, such as nature of work or supervision. Job satisfaction can be me ...
, prejudice, anger etc. Scale and index construction are forms of operationalization. There is not one perfect way to operationalize. For example, in the United States the concept distance driven would be operationalized as miles, whereas
kilometers The kilometre ( SI symbol: km; or ), spelt kilometer in American and Philippine English, is a unit of length in the International System of Units (SI), equal to one thousand metres (kilo- being the SI prefix for ). It is the preferred measu ...
would be used in Europe. Operationalization is part of the
empirical research Empirical research is research using empirical evidence. It is also a way of gaining knowledge by means of direct and indirect observation or experience. Empiricism values some research more than other kinds. Empirical evidence (the record of one ...
process. An example is the empirical research question of if job satisfaction influences job turnover. Both job satisfaction and job turnover need to be measured. The concepts and their relationship are important — operationalization occurs within a larger framework of concepts. When there is a large empirical research question or purpose the conceptual framework that organizes the response to the question must be operationalized before the data collection can begin. If a scholar constructs a questionnaire based on a conceptual framework, they have operationalized the framework. Most serious empirical research should involve operationalization that is transparent and linked to a conceptual framework. Another example, the
hypothesis A hypothesis (: hypotheses) is a proposed explanation for a phenomenon. A scientific hypothesis must be based on observations and make a testable and reproducible prediction about reality, in a process beginning with an educated guess o ...
''Job satisfaction reduces job turnover'' is one way to connect (or frame) two concepts – job satisfaction and job turnover. The process of moving from the idea ''job satisfaction'' to the set of questionnaire items that form a job satisfaction scale is operationalization. For example, it is possible to measure job satisfaction using only two simple questions: "All in all, I am satisfied with my job", and, "In general, I like my job." Operationalization uses a different logic when testing a formal (quantitative) hypothesis and testing
working hypothesis A working hypothesis is a hypothesis that is provisionally accepted as a basis for further ongoing research in the hope that a tenable theory will be produced, even if the hypothesis ultimately fails.See in "hypothesis", ''Century Dictionary Suppl ...
(qualitative). For formal hypotheses the
concept A concept is an abstract idea that serves as a foundation for more concrete principles, thoughts, and beliefs. Concepts play an important role in all aspects of cognition. As such, concepts are studied within such disciplines as linguistics, ...
s are represented empirically (or operationalized) as numeric variables and tested using
inferential statistics Statistical inference is the process of using data analysis to infer properties of an underlying probability distribution.Upton, G., Cook, I. (2008) ''Oxford Dictionary of Statistics'', OUP. . Inferential statistical analysis infers properties of ...
. Working hypotheses (particularly in the social and administrative sciences), however, are tested through evidence collection and the assessment of the evidence. The evidence is generally collected within the context of a
case study A case study is an in-depth, detailed examination of a particular case (or cases) within a real-world context. For example, case studies in medicine may focus on an individual patient or ailment; case studies in business might cover a particular f ...
. The researcher asks if the evidence is sufficient to "support" the working hypothesis. Formal operationalization would specify the kinds of evidence needed to support the hypothesis as well as evidence which would "fail" to support it. Robert Yin recommends developing a case study protocol as a way to specify the kinds of evidence needed during the data collection phases. He identifies six sources of evidence: documentation; archival records;
interviews An interview is a structured conversation where one participant asks questions, and the other provides answers.Merriam Webster DictionaryInterview Dictionary definition, Retrieved February 16, 2016 In common parlance, the word "interview" re ...
; direct observations;
participant observation Participant observation is one type of data collection method by practitioner-scholars typically used in qualitative research and ethnography. This type of methodology is employed in many disciplines, particularly anthropology (including cultur ...
and physical or
cultural artifact A cultural artifact, or cultural artefact (see American and British English spelling differences), is a term used in the social sciences, particularly anthropology, ethnology and sociology for anything created by humans which gives information ...
s. In the field of public administration,
Shields A shield is a piece of personal armour held in the hand, which may or may not be strapped to the wrist or forearm. Shields are used to intercept specific attacks, whether from close-ranged weaponry like spears or long ranged projectiles suc ...
and Tajalli (2006) have identified five kinds of conceptual frameworks (
working hypothesis A working hypothesis is a hypothesis that is provisionally accepted as a basis for further ongoing research in the hope that a tenable theory will be produced, even if the hypothesis ultimately fails.See in "hypothesis", ''Century Dictionary Suppl ...
, descriptive categories, practical ideal type, operations research, and formal
hypothesis A hypothesis (: hypotheses) is a proposed explanation for a phenomenon. A scientific hypothesis must be based on observations and make a testable and reproducible prediction about reality, in a process beginning with an educated guess o ...
). They explain and illustrate how each of these conceptual frameworks can be operationalized. They also show how to make conceptualization and operationalization more concrete by demonstrating how to form conceptual framework tables that are tied to the literature and operationalization tables that lay out the specifics of how to operationalize the conceptual framework (measure the concepts). Patricia M. Shields and Nandhini Rangarajan (2013)
''A Playbook for Research Methods: Integrating Conceptual Frameworks and Project Management''
Stillwater, OK: New Forums Press.


See also

*
Proxy (statistics) In statistics, a proxy or proxy variable is a variable that is not in itself directly relevant, but that serves in place of an unobservable or immeasurable variable. In order for a variable to be a good proxy, it must have a close correlation, not ...


Notes


Further reading

* * A. Cornelius Benjamin (1955
Operationism
via
HathiTrust HathiTrust Digital Library is a large-scale collaborative repository of digital content from research libraries. Its holdings include content digitized via Google Books and the Internet Archive digitization initiatives, as well as content digit ...
{{Authority control Social sciences Scientific method Epistemology of science