A mailing list is a collection of names and addresses used by an individual or an organization to send material to multiple recipients.
Mailing lists are often rented or sold. If rented, the renter agrees to use the mailing list only at contractually agreed-upon times. The mailing list owner typically enforces this by "
salting" (known as "seeding" in direct mail) the mailing list with fake addresses and creating new salts for each time the list is rented. Unscrupulous renters may attempt to bypass salts by renting several lists and merging them to find common, valid addresses.
Mailing list brokers exist to help organizations rent their lists. For some list owners, such as specialized niche publications or charitable groups, their lists may be some of their most valuable assets, and mailing list brokers help them maximize the value of their lists. Transmission may be paper-based or electronic. Each has its strengths, although a 2022 article claimed that compared to email, "
direct mail still brings in the lion's share of revenue for most organizations."
Electronic mailing list
An electronic mailing list or email list is a special use of
email that allows for widespread distribution of information to many
Internet
The Internet (or internet) is the Global network, global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a internetworking, network of networks ...
users. It is similar to a traditional mailing list – a list of names and addresses – as might be kept by an organization for sending publications to its members or customers, but typically refers to four things:
* a list of email addresses,
* the people ("subscribers") receiving mail at those addresses, thus defining a community gathered around a topic of interest,
* the publications (email messages) sent to those addresses, and
* a ''reflector'', which is a single email address that, when designated as the recipient of a message, will send a copy of that message to all of the subscribers.
Mechanism
Electronic mailing lists usually are fully or partially automated through the use of special
mailing list software and a reflector address set up on a
server capable of receiving email. Incoming messages sent to the reflector address are processed by the software, and, depending on their content, are acted upon internally (in the case of messages containing commands directed at the software itself) or are distributed to all email addresses subscribed to the mailing list.
A web-based interface is often available to allow people to subscribe, unsubscribe, and change their preferences. However, mailing list servers existed long before the
World Wide Web, so most also accept commands over email to a special email address. This allows subscribers (or those who want to be subscribers) to perform such tasks as subscribing and unsubscribing, temporarily halting the sending of messages to them, or changing available preferences – all via email. The common format for sending these commands is to send an email that contains simply the command followed by the name of the electronic mailing list the command pertains to. Examples: ''subscribe anylist'' or ''subscribe anylist John Doe''.
Electronic mailing list servers may be set to forward messages to subscribers of a particular mailing list either individually as they are received by the list server, or in
digest form in which all messages received on a particular day by the list server are combined into one email that is sent once per day to subscribers. Some mailing lists allow individual subscribers to decide how they prefer to receive messages from the list server (individual or
digest).
History
Mailing lists have first been scholarly mailing lists. The genealogy of mailing lists as a communication tool between scientists can be traced back to the times of the fledgling
Arpanet. The aim of the
computer scientists involved in this project was to develop protocols for the communication between computers. In so doing, they have also built the first tools of human
computer-mediated communication. Broadly speaking, the scholarly mailing lists can even be seen as the modern version of the
salons of the
Enlightenment ages, designed by scholars for scholars.
The "
threaded conversation" structure (where the header of a first post defines the topic of a series of answers thus constituting a thread) is a typical and ubiquitous structure of discourse within lists and fora of the Internet. It is pivotal to the structure and topicality of debates within mailing lists as an arena, or
public sphere
The public sphere () is an area in social relation, social life where individuals can come together to freely discuss and identify societal problems, and through that discussion, Social influence, influence political action. A "Public" is "of or c ...
in
Habermas wording. The
flame wars (as the liveliest episodes) give valuable and unique information to historians to comprehend what is at stake in the communities gathered around lists.
Anthropologists, sociologists and historians have used mailing lists as fieldwork. Topics include TV series fandom, online culture, or scientific practices among many other academic studies. From the historian's point of view, the issue of the preservation of mailing lists heritage (and Internet fora heritage in general) is essential. Not only the text of the corpus of messages has yet to be perennially archived, but also their related
metadata,
timestamps, headers that define topics, etc. Mailing lists archives are a unique opportunity for historians to explore interactions, debates, even tensions that reveal a lot about communities.
List security
On both discussion lists and newsletter lists precautions are taken to avoid
spamming.
Companies sending out promotional newsletters, for example, have the option of working with
whitelist mail distributors, which agree to standards and high fines from ISPs should any of the
opt-in subscribers complain. In exchange for their compliance and agreement to prohibitive fines, the emails sent by whitelisted companies are not blocked by
spam filters, which often can reroute these legitimate, non-spam emails.
Subscription
Some mailing lists are open to anyone who wants to join them, while others require an approval from the list owner before one may join. Joining a mailing list is called "subscribing" and leaving a list is called "unsubscribing".
Archives
A mailing list archive is a collection of past messages from one or more electronic mailing lists. Such archives often include searching and indexing functionality. Many archives are directly associated with the mailing list, but some organizations, such as
Gmane, collect archives from multiple mailing lists hosted at different organizations; thus, one message sent to one popular mailing list may end up in many different archives. Gmane had over 9,000 mailing list archives as of 16 January 2007. Some popular
free software
Free software, libre software, libreware sometimes known as freedom-respecting software is computer software distributed open-source license, under terms that allow users to run the software for any purpose as well as to study, change, distribut ...
programs for collecting mailing list archives are
Hypermail,
MHonArc,
FUDforum, and
public-inbox (which is notably used for archiving the
Linux kernel mailing list along with many other software development mailing lists and has a web-service API used by search-and-retrieval tools intended for use by the
Linux kernel development community).
Listwashing
Listwashing is the process through which individual entries in mailing lists are to be removed.
These mailing lists typically contain
email addresses or phone numbers
[in the United States, via the Federal DO-NOT-CALL registry, 888-382-1222] of those that have not voluntarily subscribed. Only complainers are removed via this process. Because most of those that have not voluntarily subscribed stay on the list, this helps
spam
Spam most often refers to:
* Spam (food), a consumer brand product of canned processed pork of the Hormel Foods Corporation
* Spamming, unsolicited or undesired electronic messages
** Email spam, unsolicited, undesired, or illegal email messages
...
mers to maintain a low-complaint list of spammable email addresses.
Internet service provider
An Internet service provider (ISP) is an organization that provides a myriad of services related to accessing, using, managing, or participating in the Internet. ISPs can be organized in various forms, such as commercial, community-owned, no ...
s who forward complaints to the spamming party are often seen as assisting the
spam
Spam most often refers to:
* Spam (food), a consumer brand product of canned processed pork of the Hormel Foods Corporation
* Spamming, unsolicited or undesired electronic messages
** Email spam, unsolicited, undesired, or illegal email messages
...
mer in list washing, or, in short, helping spammers. Most legitimate list holders provide their customers with listwashing and data deduplication service regularly for no charge or a small fee.
See also
*
CAN-SPAM Act of 2003
*
Computational Chemistry List
*
Dgroups
*
eGroups
*
Direct digital marketing
*
Direct marketing
*
Distribution list
A distribution list is an application of email client programs that allows a user to maintain a list of email addresses and send messages to all of them at once. This can be referred to as an ''electronic mailshot''. Sending mail using a distrib ...
*
Bulk email software
*
Google Groups
*
List of mailing list software
*
Linux kernel mailing list
*
LISTSERV
*
MSN Groups
*
Netiquette
*
Newsletter
*
Online consultation
*
Robinson list
*
Squeeze page
*
Usenet
Usenet (), a portmanteau of User's Network, is a worldwide distributed discussion system available on computers. It was developed from the general-purpose UUCP, Unix-to-Unix Copy (UUCP) dial-up network architecture. Tom Truscott and Jim Elli ...
*
Yahoo! Groups
References
{{Computer-mediated communication
Direct marketing
Email
Internet culture
Postal systems
Social information processing
Spamming
Virtual communities