Liverpool One
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Liverpool ONE is a shopping, residential, and leisure complex in
Liverpool Liverpool is a port City status in the United Kingdom, city and metropolitan borough in Merseyside, England. It is situated on the eastern side of the River Mersey, Mersey Estuary, near the Irish Sea, north-west of London. With a population ...
, England. The project involved the redevelopment of 42 acres (170,000 m2) of land in the city centre. It is a retail-led development anchored by the department store
John Lewis John Robert Lewis (February 21, 1940 – July 17, 2020) was an American civil rights activist and politician who served in the United States House of Representatives for from 1987 until his death in 2020. He participated in the 1960 Nashville ...
.
Debenhams Debenhams plc was a British department store chain that operated in the United Kingdom, Ireland and Denmark, as well as franchised locations across Europe and the Asia Pacific. The company was founded in 1778 as a single store in London and gr ...
had previously been an anchor tenant until the closure of its Liverpool One store in March 2021, with
Marks & Spencer Marks and Spencer plc (commonly abbreviated to M&S and colloquially known as Marks & Sparks or simply Marks) is a major British multinational retailer based in London, England, that specialises in selling clothing, beauty products, home produc ...
taking its place in mid-2023. Additional elements include leisure facilities (such as a 14-screen Odeon cinema and 36-hole mini golf centre), apartments, offices, public open spaces, restaurants, and transport improvements. The completion of Liverpool ONE significantly boosted the local economy, while lifting Liverpool into the top five most popular retail destinations in the UK. Liverpool ONE is the largest open-air shopping centre in the UK and the tenth-largest shopping centre overall. Each store was created by a different architect, leading to stark differences between some buildings, one way in which Liverpool ONE differentiates itself from other shopping centres. The majority of the development was opened in phases on 29 May 2008 and 1 October 2008, during Liverpool's year as the
European Capital of Culture A European Capital of Culture is a city designated by the European Union (EU) for a period of one calendar year during which it organises a series of cultural events with a strong pan-European dimension. Being a European Capital of Culture can ...
, whilst the final residential units opened in early 2009. The cost of construction associated with the project was £500 million, with a total investment value of £920 million. In December 2024, Landsec brought the centre from Grosvenor Group.


Construction

Work began in Spring 2004 with the excavation of Chavasse Park, and construction began in Autumn the same year. Early works incorporated
archaeological Archaeology or archeology is the study of human activity through the recovery and analysis of material culture. The archaeological record consists of Artifact (archaeology), artifacts, architecture, biofact (archaeology), biofacts or ecofacts, ...
investigations, as Chavasse Park covered the ruins of buildings destroyed in World War II bombing, and the Canning Place car park was on the site of the
Old Dock The Old Dock, originally known as Thomas Steers' dock, was the world's first commercial wet dock. The dock was built on the River Mersey in Liverpool, England, starting in 1710 and completed in 1716. A natural tidal pool off the River Merse ...
, the world's first
wet dock The word dock () in American English refers to one or a group of human-made structures that are involved in the handling of boats or ships (usually on or near a shore). In British English, the term is not used the same way as in American Engl ...
. The first parts of the development to be completed were the multi-storey car park on Liver Street, and the
bus station A bus station, bus depot, or bus interchange is a structure where city buses or intercity buses stop to pick up and drop off passengers. A bus station is larger than a bus stop, which is usually simply a place on the roadside, where buses can st ...
on Canning Place. Both opened in November 2005, allowing the old bus station and car park on Paradise Street to be demolished in January 2006. This cleared the way for construction of the new buildings on the west side of Paradise Street, as the Moat House Hotel had already been demolished in May 2005. In July 2006, Herbert's Hairdressers became the first business to move into new premises in the development, in his uniquely styled " Bling Bling Building" on Hanover Street. At the same time, BBC Radio Merseyside moved into new premises also on Hanover Street, allowing the demolition of the remaining buildings on Paradise Street. In August 2006, the traditional
Topping out In building construction, topping out (sometimes referred to as topping off) is a builders' rite traditionally held when the last beam (or its equivalent) is placed at the top of a structure during its construction. Nowadays, the ceremony is ofte ...
ceremony was held on what would become the top floor of the John Lewis store on the corner of Paradise Street and Canning Place. In March 2007, following the completion of the main underground car park, works on re-instating Chavasse Park started, using
polystyrene Polystyrene (PS) is a synthetic polymer made from monomers of the aromatic hydrocarbon styrene. Polystyrene can be solid or foamed. General-purpose polystyrene is clear, hard, and brittle. It is an inexpensive resin per unit weight. It i ...
blocks to build up the height of the park.


Stores and services

With around 170 stores and services, Liverpool ONE is the largest shopping centre in the city, the second largest in
North West England North West England is one of nine official regions of England and consists of the ceremonial counties of England, ceremonial counties of Cheshire, Cumbria, Greater Manchester, Lancashire and Merseyside. The North West had a population of 7,4 ...
(after the
Trafford Centre The Trafford Centre is a large indoor shopping centre and entertainment complex in Trafford Park, Greater Manchester, England. It opened in 1998 and is third largest in the United Kingdom by retail space. Originally developed by the Peel Grou ...
) and the fifth largest in the United Kingdom. Liverpool ONE also features the UK's first Pull & Bear. In Summer 2009, the largest Topman/Topshop store outside London opened on Church Street.


ODEON Cinema

The Odeon Liverpool ONE cinema was opened on 1 October 2008 following its relocation from London Road. The new cinema is located within the Liverpool ONE shopping complex on South John Street and with over 3,000 seats and 14 screening rooms, it is the biggest cinema in
Liverpool Liverpool is a port City status in the United Kingdom, city and metropolitan borough in Merseyside, England. It is situated on the eastern side of the River Mersey, Mersey Estuary, near the Irish Sea, north-west of London. With a population ...
.


Hotels

Liverpool ONE is home to two large hotels. The Hilton Liverpool is located at Thomas Steers Way. It contains numerous conference rooms, the Exchange Restaurant and the Pima a Cocktail Bar. The 12-storey Novotel on Hanover Street was built between 2007 and 2009; it contains 209 rooms, a gym, swimming pool and the Elements Restaurant and Bar. Alongside the Hilton and Novotel hotels are the BridgeStreet serviced apartments.


The six districts

On 1 November 2005, Grosvenor unveiled Liverpool ONE as the new
brand A brand is a name, term, design, symbol or any other feature that distinguishes one seller's goods or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create and ...
for the regeneration. Liverpool ONE consists of six distinct districts, mixing retail, leisure and accommodation.


Hanover Street

An informal district, re-using old buildings, some formerly derelict, for homeware shops and street markets.


Peter's Lane

Fashion retailers on arcades, streets and squares. Linking the existing Church Street area to the new district. Shops on Peter's Lane include; Reiss, Jo Malone London,
Swarovski Swarovski (, ) is an Austrian producer of glass based in Wattens, Tyrol. It was founded in 1895 by Daniel Swarovski. The company is split into three major industry areas: the Swarovski Crystal Business, which primarily produces crystal glas ...
, The White Company, Cafe Nero and Sweaty Betty. The entrance to the new district is behind Paradise Street near to Starbucks, John Lewis and the entrance of
Waterstones Waterstones Booksellers Limited, trading as Waterstones (formerly Waterstone's), is a British bookselling, book retailer based in London, England, owned by the American investment group Elliott Investment Management. It operates 311 shops, ma ...
. A separate arcade called "Keys Court" links this area of the development to the traditional shopping heart of Liverpool, Church Street. Keys Court used to be the home of Topshop (the largest outside London), and currently houses the likes of Molton Brown and Kiehls.


New Manesty's Lane

Originally was due to house either a Selfridges or Harvey Nichols store, but was deemed unsuitable for Liverpool ONE. The third anchor unit was then split – half of which was the city's second and also its flagship branch of Flannels until its relocation to Parker street in 2022 along with the first-ever stand alone branch of Ermenegildo Zegna outside London. This unit operates as its own store but backs onto the far left side of Flannels with its own entrance, specialised staff and carrier bags similar to that of Louis Vuitton in Manchester – a store which shares a similar concept. This makes this Flannels more like a Department Store than a regular Flannels store such as seen in the Metquarter (another shopping centre within Liverpool). Stores also on this lane include Red Run, Vincentius and also a Fred Perry. Other Retailers such as Muji, Simon Carter, Whistles and Mulberry are reportedly looking for possible sites in NML or the immediate area such as Hanover Street or Peters Lane. In January 2012, Harvey Nichols Signed for 20,000 sq ft former Habitat Unit for their "Beauty Bazaar" store in the UK after Birmingham which opened in the Autumn of 2012.


Paradise Street

A wide pedestrianised shopping street, with flagship store John Lewis, also on this street; Pret a Manger, JD Sports, Footasylum, Levis,
Starbucks Starbucks Corporation is an American multinational List of coffeehouse chains, chain of coffeehouses and Starbucks Reserve, roastery reserves headquartered in Seattle, Washington. It was founded in 1971 by Jerry Baldwin, Zev Siegl, and Gor ...
,
Waterstones Waterstones Booksellers Limited, trading as Waterstones (formerly Waterstone's), is a British bookselling, book retailer based in London, England, owned by the American investment group Elliott Investment Management. It operates 311 shops, ma ...
(the entrance is at the back),
Urban Outfitters Urban Outfitters, Inc. (URBN) is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. Operating in the United States, the United Kingdom, Canada, select Western European countries, Poland, the United Arab Em ...
,
Hugo Boss Hugo Boss AG (stylized in all caps) is a designer fashion company headquartered in Metzingen, Baden-Württemberg, Germany. The company sells clothing, Fashion accessory, accessories, footwear, and Leather, leather goods. Hugo Boss is one of the ...
, The
North North is one of the four compass points or cardinal directions. It is the opposite of south and is perpendicular to east and west. ''North'' is a noun, adjective, or adverb indicating Direction (geometry), direction or geography. Etymology T ...
Face, etc. The Japanese clothing brand Uniqlo will open its first store in Liverpool at Paradise Street on April 2025.


South John Street

The heart of the new shopping area, two levels of high-street shops and links to the park, with anchor stores John Lewis and Debenhams at each end. There are many shops on South John Street such as 3,
Adidas Adidas AG (; stylized in all lowercase since 1949) is a German athletic apparel and footwear corporation headquartered in Herzogenaurach, Bavaria, Germany. It is the largest sportswear manufacturer in Europe, and the second largest in the ...
, AllSaints, Ann Summers, The Body Shop, Disney Store,
Game A game is a structured type of play usually undertaken for entertainment or fun, and sometimes used as an educational tool. Many games are also considered to be work (such as professional players of spectator sports or video games) or art ...
, Gap,
HMV HMV is an international music and entertainment retailer, founded in 1921. The brand is owned by Hilco Capital and operated by Sunrise Records, except in Japan, where it is owned and operated by Lawson. The inaugural shop was opened on Lo ...
, Hollister Co.,
Mango A mango is an edible stone fruit produced by the tropical tree '' Mangifera indica''. It originated from the region between northwestern Myanmar, Bangladesh, and northeastern India. ''M. indica'' has been cultivated in South and Southeast As ...
,
Monsoon A monsoon () is traditionally a seasonal reversing wind accompanied by corresponding changes in precipitation but is now used to describe seasonal changes in Atmosphere of Earth, atmospheric circulation and precipitation associated with annu ...
, Pull and Bear,
Republic A republic, based on the Latin phrase ''res publica'' ('public affair' or 'people's affair'), is a State (polity), state in which Power (social and political), political power rests with the public (people), typically through their Representat ...
, SportsDirect.com,
Vodafone Vodafone Group Public Limited Company () is a British Multinational company, multinational telecommunications company. Its registered office and global headquarters are in Newbury, Berkshire, England. It predominantly operates Service (economic ...
, Zara and Zara Home.
Liverpool Football Club Liverpool Football Club is a professional Football club (association football), football club based in Liverpool, England. The club competes in the Premier League, the top tier of English football league system, English football. Founded in ...
opened their second club shop in Liverpool city centre on South John Street, whilst Everton Football Club also opened up a new club shop on the street named 'Everton Two', chosen so that the store's address, "Everton Two, Liverpool ONE", would resemble a football scoreline. The 'Leisure Level' of the South John Street district is home to the Odeon multiplex cinema alongside a number of restaurants, including Barburrito (Mexican),
Café Rouge Café Rouge is a French-styled restaurant chain, with 8 sites across the United Kingdom, 5 of which are within Center Parcs resorts. Café Rouge is part of a bigger restaurant network owned by The Big Table. History Café Rouge was founded ...
(French), Dinomat (American grill/general dining), Gourmet Burger Kitchen (Burgers/general dining), Jungle Rumble Cafe (general dining), Las Iguanas (Latin American),
Nando's Nando's (; ) is a South Africa, South African multinational fast casual restaurant chain that specialises in Portuguese flame-grilled, peri-peri style Chicken as food, chicken. Founded in Johannesburg in 1987, Nando's operates over 1,200 outl ...
(Portuguese/African/general dining), Pesto (Italian),
PizzaExpress PizzaExpress (Restaurants) Limited, trading as Pizza Express (also called Pizza Marzano or Milano), is a British multinational pizza restaurant chain. It has over 500 restaurants across the United Kingdom and 100 overseas in Europe, Hong Kong, ...
(Italian/general dining), Pizza Hut (Italian/general dining), Red Hot Buffet (general dining), Sblended (Milkshakes), Wagamama (Japanese), Yee Rah (Grill/ general dining),
Yo! Sushi YO! Sushi (sometimes shortened to just YO!) is a chain of Kiosk, kiosks and conveyor belt sushi restaurants, principally in the United Kingdom, United Arab Emirates, Saudi Arabia, Bahrain, Kuwait and Australia. History YO! Sushi was fo ...
(Japanese), Zizzi (Italian).


The park

A reinstated Chavasse Park, rising in terraces from Strand Street to pavilions on a terrace high above South John Street – this is where the Odeon is located along with Wagamama, Pizza Hut, Yo Sushi!, Café Rouge and other eateries. The park conceals a 3,000-space underground car park, accessed by ramps and tunnels from Strand Street. The park is named after member of the Chavasse family, including Noel Chavasse, a local war hero and one of only three holders of the
Victoria Cross The Victoria Cross (VC) is the highest and most prestigious decoration of the Orders, decorations, and medals of the United Kingdom, British decorations system. It is awarded for valour "in the presence of the enemy" to members of the British ...
and Bar.


Point of arrival

Includes a bus station and a multi-storey car park at the edge of the main shopping district. The new multimillion-pound ''Paradise Street Interchange'' (renamed
Liverpool ONE bus station Liverpool One bus station is located in Canning Place, Liverpool, England. Formerly known as the Paradise Street interchange, it was situated on Paradise Street, Liverpool, Paradise Street close to Lord Street with access from the nearby Liver ...
in September 2009), is a
public transport Public transport (also known as public transit, mass transit, or simply transit) are forms of transport available to the general public. It typically uses a fixed schedule, route and charges a fixed fare. There is no rigid definition of whic ...
interchange built in November 2005 to replace Paradise Street Bus Station which was demolished to make way for the new Liverpool ONE shopping district. As one of the first stages of Liverpool ONE scheme and a main access point to the Liverpool ONE
shopping centre A shopping center in American English, shopping centre in English in the Commonwealth of Nations, Commonwealth English (see American and British English spelling differences#-re, -er, spelling differences), shopping complex, shopping arcade, ...
, the interchange includes ten bus stops each designed to take up to 20 departures an hour serving ten million people a year.


Criticism

The Open Spaces Society has criticised the removal of public rights of way in the development area and fears that universal access to Liverpool's central streets may be denied to citizens in future. However, the streets that make up Liverpool ONE still exercise public rights of way in agreement with the
city council A municipal council is the legislative body of a municipality or local government area. Depending on the location and classification of the municipality it may be known as a city council, town council, town board, community council, borough counc ...
, for as long as this agreement stands. Liverpool ONE has not removed any public rights of way, and all streets within Liverpool ONE are subject to the bylaws of the city council in relation to the Highways Act. The centre has also been criticised for alienating local businesses (such as Lewis's, Rapid Hardware, and the stores on Bold Street), and for shifting Liverpool's shopping district (noting empty units around Lime Street and Ranelagh Street). From Liverpool ONE's construction beginning in 2008, it siphoned customers away from Cavern Walks, St. John's Shopping Centre, and Metquarter. However, the project won a MAPIC Award in 2009.


References


External links

Official Sites
Liverpool ONE

Grosvenor
Other Sites
Yo! Liverpool Forum: Paradise Street Developments

Company Redeveloping Paradise Street

Article in Concept For Living Magazine June 2008

Allies and Morrison Architects
{{Shopping centres in Northwest England Buildings and structures in Liverpool Tourist attractions in Liverpool
Liverpool ONE Liverpool ONE is a shopping, residential, and leisure complex in Liverpool, England. The project involved the redevelopment of 42 acres (170,000 m2) of land in Liverpool City Centre, the city centre. It is a retail-led development anchored by ...
Shopping centres in Liverpool Shopping malls established in 2008