Joseph J. Plumeri II (born July 7, 1943) is vice chairman of the First Data Board of Directors. He was the
chairman
The chair, also chairman, chairwoman, or chairperson, is the presiding officer of an organized group such as a board, committee, or deliberative assembly. The person holding the office, who is typically elected or appointed by members of the gro ...
New York Stock Exchange
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-listed insurance broker, until July 2013. The company has 17,000 employees in 400 offices, located in 120 countries.Joe Plumeri, "Remarks to the British Insurance Brokers' Association" May 19, 2010. Retrieved July 16, 2010. As of June 2010, Willis had the third-highest insurance brokerage
revenue
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Commercial revenue may also be referred to as sales or as turnover. Some compan ...
Chairman
The chair, also chairman, chairwoman, or chairperson, is the presiding officer of an organized group such as a board, committee, or deliberative assembly. The person holding the office, who is typically elected or appointed by members of the gro ...
Plumeri is the son of Samuel J. Plumeri Sr. (a Trenton city commissioner and local businessman, who died in 1998) and Josephine Plumeri (who died in 2012). His grandparents immigrated to the United States from Villalba, Sicily. He was raised in North Trenton, New Jersey, in a working-class family. Speaking of his father, he said: "He never quit, and he always saw the good in everything. He was a dreamer, and because of my father ... I have an affection for people who are passionate."
Plumeri attended Trenton Catholic High School and Bordentown Military Institute (1962). He then studied at The College of William & Mary, graduating in 1966 with a B.A. in History and Education. While an undergraduate, he played on the William & Mary Tribe football team (on scholarship as a halfback for Lou Holtz) and baseball team (as a second baseman and outfielder). He was also a member of Pi Kappa Alpha.
Upon graduation, he first taught History for two years at Langhorne's Neshaminy High School in Bucks County, in Pennsylvania. There, he also coached football and two other sports.
In 1968, he was in the Army Reserve for six months at Fort Jackson, South Carolina. After he was released, he enrolled in New York Law School in 1968, but did not finish before leaving although he was given an Honorary Doctorate of Law from the school in 2015.
Business career
Plumeri worked at Citigroup Inc. and its predecessors companies from 1968 until 2000, when he was appointed as chairman and CEO of Willis.
While in law school, one afternoon in 1968 he decided to look for part-time employment, and began knocking on doors in the Wall Street area. Entering 55 Broad Street, he looked at the lobby directory and noticed the name Carter, Berlind & Weill. Assuming (incorrectly) that if a firm had three names or more than it must be a law firm, he applied for a job. He decided to take a position with the firm even after he discovered it was not a law firm but a brokerage house.
The man he interviewed with was Sandy Weill, a founding partner of Carter, Berlind & Weill who later served as CEO of Citigroup, Inc. Weill hired the 24-year-old Plumeri as a part-time clerk, arranged for a closet to be converted into a tiny office, and mentored him. The two were co-workers for many years, with Plumeri as one of Weill's top lieutenants. Plumeri said: "Sandy has been my role model. He's the shrewdest, smartest businessman I've ever seen, and he's also the sweetest."
Soon after starting to work at the brokerage firm, Plumeri dropped out of law school. The small brokerage ultimately became Shearson, and Weill sold it to American Express in 1981 for stock valued at $930 million ($ today). By 1985, Plumeri was a Senior Executive Vice President and director of national sales and marketing.
Plumeri became the president & managing partner of Shearson Lehman Brothers in 1990.
Smith Barney (1993–94)
In 1993, Weill bought Shearson back from American Express. He paid $1 billion ($ today), and merged it into its fellow stockbroker Smith Barney.
Weill then offered Plumeri the presidency of Smith Barney. "That was the most satisfying moment of my life", recalled Plumeri. "I cried—as usual—and I remember that Sandy shed a tear, too." That year Plumeri became the President of the merged company, and managed the merger.
Weill abruptly dismissed Plumeri in August 1994. Plumeri noted: "I was so intent on getting the job done, that I eliminated the input of other people. If I'd done better at nurturing relationships, who knows how it would have turned out?" Weill made Plumeri a Vice Chairman of Travelers Group Inc. almost immediately thereafter.
Primerica Financial Services (1995–99)
Plumeri was then made Chairman & CEO of Travelers Group's Primerica Financial Services division (Primerica), a position he held from 1995 to 1999.
In 1997, Plumeri earned at least $3 million ($ today) in compensation. In 1998, Primerica had net income of $398 million (on net sales of $1.65 billion), nearly double its 1994 $209 million net income (on net sales of $1.28 billion). Speaking of his approach in business, Plumeri said:
I am an emotional person with a lot of drive, and that has caused some problems in my career. But I come from the view that you've got to be yourself, for better or worse. And what got me where I am today was my emotion.
Citigroup (1999–2000)
Plumeri worked on the amalgamation of Travelers Group and Citicorp after the $70 billion ($ today) 1999 merger of the two to form Citigroup Inc.
Following the integration, he was appointed CEO of Citibank, North America by Citigroup co-Chairmen Weill and John Reed. J. Paul Newsome, an analyst with CIBC Oppenheimer, said: "He's not the spit-and-polish executive many people expected. He's rough on the edges. But Citibank knows the bank as an institution is in trouble—it can't get away anymore with passive selling—and Plumeri has all the passion to throw a glass of cold water on the bank." At this point, Weill and Reed stepped down. As CEO of Citibank N.A., he navigated the unit's earnings from $108 million to $415 million in one year, an increase of nearly 400%. In January 2000, somewhat unexpectedly, Plumeri retired from Citibank.
Willis (2000–2013)
The early years
While vacationing in Paris, the Plumeris by chance met
Henry Kravis
Henry Roberts Kravis (born January 6, 1944) is an American businessman, investor, and philanthropist.leveraged buyout firm,
Kohlberg Kravis Roberts
KKR & Co. Inc., also known as Kohlberg Kravis Roberts & Co., is an American global private-equity and investment company. , the firm had completed private-equity investments in portfolio companies with approximately $710 billion of total ...
(KKR), had purchased the Willis Group in 1998 for $1.4 billion. When Kravis asked what he was doing, Plumeri's wife jokingly said: "Find him a job". Kravis called him two weeks later, and suggested that Plumeri run Willis.
Initially, Plumeri had no interest in the position. He said: "I really didn't want the job. I didn't know anything about insurance. I certainly didn't know anything about London. And I didn't know if my act would fly in London, to be honest with you." But the more he examined it the more appealing it became, and Weill advised him that he should definitely take the position.
Plumeri assumed the post of Chairman & Chief Executive Officer at Willis on October 15, 2000. He replaced John Reeve, who retired, and became the company's first non-British CEO and first non-insurance industry CEO.
The staid, nearly 200-year-old, tradition-laden British-based company (established in 1828) had just incurred a loss in 1999 of $104 million ($ today).
"This is exactly the kind of leadership opportunity I've been looking for to focus the next stage of my career", Plumeri decided. His five-year contract provided for an annual base salary of $1 million, guaranteed bonuses of $1 million annually, further incentive bonuses, and stock options for 5.2 million Willis shares at approximately $2.80 per share. Plumeri pledged to his employees that as long as he was CEO, he would not sell any of his Willis stock. He said: "Maybe I'd give it to charity, but selling the stock for my own benefit, I think is wrong. I'm supposed to be the chief cheerleader of the company, not only to investors but to my employees, and to exhort them to buy my stock, while I'm selling it, is wrong."
He began his Willis career without much background in insurance brokering. Plumeri admitted, "I don't know what I don't know, so I've asked a lot of questions", but noted that "When you are in virgin territory without any baggage, sometimes that is better because you don't have a sense of what you can't do."
Changes
On arrival, Plumeri tried to unify the staff and create a sense of teamwork by providing each employee with a lapel pin and requiring them to wear it. ''
The Sunday Times
''The Sunday Times'' is a British Sunday newspaper whose circulation makes it the largest in Britain's quality press market category. It was founded in 1821 as ''The New Observer''. It is published by Times Newspapers Ltd, a subsidiary of N ...
'' reported that once when Plumeri had a breakfast meeting with two of his executives at a New York hotel, he noticed that one was not wearing his Willis lapel pin. The paper described it as "probably a sacking offense".Martin Waller, "Sacking proves severe test of commitment" ''
The Sunday Times
''The Sunday Times'' is a British Sunday newspaper whose circulation makes it the largest in Britain's quality press market category. It was founded in 1821 as ''The New Observer''. It is published by Times Newspapers Ltd, a subsidiary of N ...
'', April 26, 2008, accessed July 20, 2010 Thinking quickly, the executive responded: "I'm sorry, sir. I must have left it on my pyjamas."
To bolster enhanced communication and cooperation, he ordered that all office doors remain open (or had them removed, including the door to his own office). He lowered the height of the partitions between cubicles. He himself flew about a year to meet with people, to help build the company.Adam Bryant, "Corner Office: On Passion and Playing in Traffic" ''The New York Times'', December 5, 2009, accessed July 16, 2010 The CEO of the company's global markets division, Grahame J. Millwater, said: "The sheer dynamism of the individual took us a little bit by surprise. We had a very different management style before."
Plumeri observed:
Many companies do not articulate to their employees why they are there. You’ve got to figure out what the home run is. What we are doing here is creating a company whose value grows, and that value is measured by the price of our stock. That's the scoreboard.... Once people understand and buy into the vision, it's amazing what one can do.... If you don’t give people a vision, they don’t enjoy the trip because they don’t know where they are going.
To avoid having to reduce the number of staff members that he had inherited, Plumeri chose to move some of them to what he viewed as better-suited roles.
At Willis, he has been an outspoken supporter of banning contingent commissions.
In June 2001, he brought the company back to public ownership in an IPO, and had it listed on the
New York Stock Exchange
The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District, Manhattan, Financial District of Lower Manhattan in New York City. It is the List of stock exchanges, largest stock excha ...
. At the time, its stock price was $13.50. Within two years, by May 2, 2003, it was $31.27, an increase of 132%. On February 27, 2004, it was at $38.35.
For 2002, the company's net income was $210 million. In 2003, it rose to $414 million.
By February 2007, he had grown the company at an annual rate of 12% per year. In 2008, Plumeri headed Willis' $2.1 billion acquisition of U.S. rival Hilb, Rogal & Hobbs Co. (HRH). By August 2008, Willis was worth $4.5 billion. In his first eight years at Willis, the company's net worth doubled, its margins rose from 7% to 32%, and its stock price rose from $3-per-share to $32-per-share.
In 2008, he directed the sale of Willis's London headquarters at 10 Trinity Square, relocating to 51 Lime Street, the fourth-tallest building in the
City of London
The City of London, also known as ''the City'', is a Ceremonial counties of England, ceremonial county and Districts of England, local government district with City status in the United Kingdom, city status in England. It is the Old town, his ...
."Willis Sells London HQ" ''Insurance Journal'', September 19, 2006, accessed July 20, 2010 Locals referred to the new headquarters as "Plumeri's Palace". The building incorporates Plumeri's "no-doors" policy, a policy which extends to his own office.
In 2009, he struck a deal that led to the 110-story Sears Tower in Chicago, the tallest building in North America, being renamed the Willis Tower, as the company rented of its office space. He and Mayor Richard Daley unveiled a sign with the new name in a ceremony in July. Plumeri said: "You can call it anything you want... you can call it the 'Big Willie' for all I care. As a matter of fact, I wish you would."
Plumeri received compensation of $8.1 million in 2007, $19.9 million in 2008, and $10.9 million in 2009 (consisting of a salary of $1 million, bonus of $1.7 million, restricted stock awards of $7.3 million, and other compensation of $.9 million). Willis extended his contract in January 2010 until July 7, 2013. As of March 2010, Plumeri owned 3.8 million shares of the company, representing 2.3%.
By 2010, Willis had 17,000 employees in 400 offices located in 120 countries.
With regards to his
philosophy
Philosophy ('love of wisdom' in Ancient Greek) is a systematic study of general and fundamental questions concerning topics like existence, reason, knowledge, Value (ethics and social sciences), value, mind, and language. It is a rational an ...
of life, Plumeri said: "I’m from the school of anything's possible. I’m from the group that says it doesn’t matter where you are from, but that it does matter how big you dream."
Post-Willis (2013–present)
On August 19, 2013, Kohlberg Kravis Roberts & Co. LP announced Plumeri's appointment as Senior Advisor.
Plumeri co-owns the Trenton Thunder."7th Minor-League Team Coming to the State" ''The New York Times'', November 9, 2009, accessed July 20, 2010 The team plays at Samuel J. Plumeri Sr. Field, the 6,341-seat stadium he named after his father in 1999.
In 2001, he became the co-owner of another New Jersey
minor league baseball
Minor League Baseball (MiLB) is a professional baseball organization below Major League Baseball (MLB), constituted of teams affiliated with MLB clubs. It was founded on September 5, 1901, in response to the growing dominance of the National Le ...
commissioner
A commissioner (commonly abbreviated as Comm'r) is, in principle, a member of a commission or an individual who has been given a commission (official charge or authority to do something).
In practice, the title of commissioner has evolved to incl ...
In December 2001, he opened a family restaurant named "Plumeri" in TriBeCa with his son Jay. In 2010 his son opened a restaurant named "Race Lane" in East Hampton, New York.
Philanthropy
Plumeri Park is the 1,000-seat baseball facility of the William & Mary Tribe baseball team since 1999, constructed in large part on the basis of a donation by Plumeri in the autumn of 1996. He had it named in honor of his father.
In 2008, he provided $2 million to create the Plumeri Awards for Faculty Excellence at William & Mary. He also funded the Joseph J. Plumeri Business Scholarship, the Joseph J. Plumeri Endowment Fund for baseball scholarships for the school, and the W&M/Plumeri Pro-Am Golf Tournament.
He donated $2 million to the construction of the "Samuel & Josephine Plumeri Wishing Place", the headquarters of the New Jersey Chapter of the Make-A-Wish Foundation (named in honor of his parents). It was the largest gift ever to the Foundation, nationwide.
He also contributed $1 million to the College of St. Rose in
Albany, New York
Albany ( ) is the List of capitals in the United States, capital city of the U.S. state of New York (state), New York. It is located on the west bank of the Hudson River, about south of its confluence with the Mohawk River. Albany is the oldes ...
The College of William and Mary
''The'' is a grammatical Article (grammar), article in English language, English, denoting nouns that are already or about to be mentioned, under discussion, implied or otherwise presumed familiar to listeners, readers, or speakers. It is the ...
* 2011 Grand marshal, New York City Columbus Day Parade, Columbus Citizens Foundation
* 2015 Honorary Doctor of Law, New York Law School
* 2016 Distinguished Achievement Award, Pi Kappa Alpha fraternity https://www.pikes.orgabout-pike/news-and-media/recent-news/2016-distinguished-alumni-achievement-award
Family
With then-wife Nancy (née Walton) Plumeri, he raised three children: Christian J. (now deceased), Jay, and Leslie. He currently lives in New York City.
Speaking of his son Christian, who died in November 2008 at age 39 from drug addiction, he said: "You deal with it, but it's so difficult. I think about it all the time; think about it every day. You always think about what you could have done differently."
His brother Paul Plumeri Sr., is a
blues
Blues is a music genre and musical form that originated among African Americans in the Deep South of the United States around the 1860s. Blues has incorporated spiritual (music), spirituals, work songs, field hollers, Ring shout, shouts, cha ...
guitarist. His brother Samuel J. Plumeri Jr., is vice chairman of the New Jersey State Parole Board and chairman the Capital Health Board of Directors. He also served as a Trenton police officer, Mercer County (New Jersey) sheriff, and for a decade was superintendent of Police/Director of Public Safety for the
Port Authority of New York and New Jersey
The Port Authority of New York and New Jersey, (PANYNJ; stylized, in logo since 2020, as Port Authority NY NJ) is a joint venture between the U.S. states of New York (state), New York and New Jersey, established in 1921 through an interstate c ...
. His nephew Paul Plumeri Jr., is a graduate of Columbia University and Head of AI Responsibility Marketing at Google.
His mother, Josephine Plumeri, died on January 20, 2012, at the age of 97.