JD Health (JDH; ) is a Chinese company listed in Hong Kong that focuses on providing
digital health services and resources. It is currently the
healthcare
Health care, or healthcare, is the improvement or maintenance of health via the preventive healthcare, prevention, diagnosis, therapy, treatment, wikt:amelioration, amelioration or cure of disease, illness, injury, and other disability, physic ...
unit of
JD.com (JD).
History
JDH was founded in 2014 when the healthcare business of JD started operating as a stand-alone business unit.
Hillhouse Investment
Hillhouse Investment Management Ltd. is a global private equity firm with an East Asian heritage. Hillhouse was founded by Lei Zhang in 2005 with initial seed capital from the Yale University endowment and invests across East Asia, Southeast A ...
was among the investors in JDH.
In August 2020, JDH launched 'JD Family Doctor,' a
telemedicine service designed to provide who families—to eight people—with continuous, personalized online healthcare. Subscribers received 24-hour access to
general practitioners
A general practitioner (GP) is a doctor who is a Consultant (medicine), consultant in general practice.
GPs have distinct expertise and experience in providing whole person medical care, whilst managing the complexity, uncertainty and risk ass ...
via text, photo uploads, voice, and video consultations, along with prescriptions, follow-up visits, and hospital appointment bookings. Despite substantial investment and ambitious goals—including plans to serve 50 million families within five years—the division struggled to gain traction and achieve profitability. Resistance from doctors affiliated with public hospitals further strained operations. Ultimately, JD Health discontinued the family doctor division in May 2024.
In December 2020, JDH held its initial public offering (IPO) and became a
publicly listed
A public company is a company whose ownership is organized via shares of stock which are intended to be freely traded on a stock exchange or in over-the-counter markets. A public (publicly traded) company can be listed on a stock exchange (li ...
company on the
Hong Kong Stock Exchange
The Stock Exchange of Hong Kong (, SEHK, also known as Hong Kong Stock Exchange) is a stock exchange based in Hong Kong. It is one of the largest stock exchanges in Asia and the List of major stock exchanges, 9th largest globally by market ...
. The IPO raised US$3.5 billion and was the second largest offering in Hong Kong that year after its parent JD held a
secondary listing earlier in June. On its trading debut, JDH shares surged 75% due to heavy demand from investors. Due to the
COVID-19 pandemic
The COVID-19 pandemic (also known as the coronavirus pandemic and COVID pandemic), caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), began with an disease outbreak, outbreak of COVID-19 in Wuhan, China, in December ...
, patient fears over visiting hospitals caused online consultations to jump in early 2020. JDH hosted over 100,000 online consultations a day with a peak of 150,000 during the height of the pandemic.
In June 2023, JDH was added as a constituent to the
Hang Seng Index
The Hang Seng Index (HSI) is a market-Capitalization-weighted index, capitalisation-weighted stock market index in Hong Kong adjusted for free float. It tracks and records daily changes in the largest stock listings on the Hong Kong Stock Exch ...
.
References
See also
*
JD.com
External links
*
{{Authority control
JD.com
Companies in the Hang Seng Index
Companies listed on the Hong Kong Stock Exchange
Healthcare software companies
Health care companies established in 2014
Health care companies of China