J. Walter Thompson
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J. Walter Thompson (JWT) was an advertisement holding company incorporated in 1896 by American advertising pioneer
James Walter Thompson James Walter Thompson (October 28, 1847 – October 16, 1928) was the founder of the J. Walter Thompson advertising agency and a pioneer of many advertising techniques. Biography He was born in Pittsfield, Massachusetts, on October 28, 1847. I ...
. The company was acquired in 1987 by multinational holding company
WPP plc WPP plc is a British multinational communications, advertising, public relations, technology, and commerce holding company headquartered in London, England. It is the world's largest advertising company, as of 2023. WPP plc owns many companie ...
, and in November 2018, WPP merged J. Walter Thompson with fellow agency Wunderman to form Wunderman Thompson. In October 2023, WPP announced yet another merger in which Wunderman Thompson combined with another group agency VMLY&R, to create the new entity VML. This took effect on April 1, 2025 with a legacy website remaining at .


History


Pre-James Walter Thompson

J. Walter Thompson traces its origins to the Carlton & Smith agency, which opened its doors in 1864, one of the first known advertising agencies in the United States. Founder William James Carlton started selling advertising space in religious magazines, but almost nothing is known about the partner named Smith. The New York Times wrote that "the agency traces its roots to a newspaper space brokerage that began operation on December 5, 1864."


1868–1969

In 1868, Carlton hired James Walter Thompson as a bookkeeper. Eventually, Thompson found that soliciting and sales were much more profitable, and he became a very effective salesman for the small company. In 1877, Thompson purchased the business of his employer for $500 and, a year later, purchased the office furniture for $800. He changed the company designation to J. Walter Thompson, as he felt that James Thompson was too common a name in New York. One of his first clients was a personal friend – Robert Wood Johnson, one of the three brothers who founded
Johnson & Johnson Johnson & Johnson (J&J) is an American multinational pharmaceutical, biotechnology, and medical technologies corporation headquartered in New Brunswick, New Jersey, and publicly traded on the New York Stock Exchange. Its common stock is a c ...
– for whom Thomson personally wrote advertising for the toothpaste brand ''Zonweis.'' Thompson, who had served as a U.S. Marine during the Civil War, had first been employed by Carlton & Smith to sell space in religious publications. Under his leadership, the agency became the seller of advertising space in many American magazines and periodicals. By 1889, 80 percent of the advertising in the United States was placed through J. Walter Thompson. In 1896, the company incorporated. More growth followed, and J. Walter Thompson became the first American agency to expand internationally with the opening of J. Walter Thompson London in 1899. The business subsequently expanded across the globe, being one of the first American agencies in
Egypt Egypt ( , ), officially the Arab Republic of Egypt, is a country spanning the Northeast Africa, northeast corner of Africa and Western Asia, southwest corner of Asia via the Sinai Peninsula. It is bordered by the Mediterranean Sea to northe ...
,
South Africa South Africa, officially the Republic of South Africa (RSA), is the Southern Africa, southernmost country in Africa. Its Provinces of South Africa, nine provinces are bounded to the south by of coastline that stretches along the Atlantic O ...
and
Asia Asia ( , ) is the largest continent in the world by both land area and population. It covers an area of more than 44 million square kilometres, about 30% of Earth's total land area and 8% of Earth's total surface area. The continent, which ...
. In a special 1964 commemorative issue celebrating the agency's centennial,
Advertising Age ''Ad Age'' (known as ''Advertising Age'' until 2017) is a global media brand that publishes news, analysis, and data on marketing and media. Its namesake magazine was started as a broadsheet newspaper in Chicago in 1930. ''Ad Age'' appears in ...
wrote that the "history and expansion overseas" of the J. Walter Thompson Co. "seems peculiarly to match the whole history of modern advertising."


1969–2018

In 1969, J. Walter Thompson became a public corporation. In the mid-1970s, J. Walter Thompson was hired by the military dictatorship of Chile, led by Augusto Pinochet, to "refurbish the image of the regime" after international and Chilean human-rights organizations had documented extensive violations. In 1980, the company was organized into a holding company JWT Group, consisting of J. Walter Thompson Company; Hill & Knowlton; and Lord Geller Federico & Einstein. In 1987, British media giant WPP acquired JWT Group. In 2005, the company renamed itself as JWT. As of 2014, its most longstanding clients included
Unilever Unilever PLC () is a British multinational consumer packaged goods company headquartered in London, England. It was founded on 2 September 1929 following the merger of Dutch margarine producer Margarine Unie with British soap maker Lever B ...
/Lever Brothers (109+ years); Mondelēz International/
Kraft Foods Kraft Foods Group, Inc. was an American food manufacturing and processing conglomerate (company), conglomerate, split from Kraft Foods Inc. on October 1, 2012, and was headquartered in Chicago, Illinois. It became part of Kraft Heinz on July ...
(89+ years);
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(84+ years);
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(81+ years);
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(80+ years); and Ford Motor (67+ years). Other notable clients include Avon,
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, Edgewell/Schick, Tudor,
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,
Johnson & Johnson Johnson & Johnson (J&J) is an American multinational pharmaceutical, biotechnology, and medical technologies corporation headquartered in New Brunswick, New Jersey, and publicly traded on the New York Stock Exchange. Its common stock is a c ...
, Newell,
Air Canada Air Canada is the flag carrier and the largest airline of Canada, by size and passengers carried. Air Canada is headquartered in the borough of Saint-Laurent in the city of Montreal. The airline, founded in 1937, provides scheduled and cha ...
and the
United States Marine Corps The United States Marine Corps (USMC), also referred to as the United States Marines or simply the Marines, is the maritime land force service branch of the United States Department of Defense. It is responsible for conducting expeditionar ...
. JWT celebrated its 150th anniversary in 2014 by reverting to its "classic" J. Walter Thompson name. In 2015, JWT launched Colloquial, a content-marketing joint venture unit with Group SJR; Also in 2015, the company acquired a minority stake in Turkish independent digital agency Wanda Digital. In 2016, the company acquired iStrategyLabs (ISL), a Washington, D.C.–based digital agency.


Merger with Wunderman

J. Walter Thompson Co. ceased its independent existence when holding company owner WPP announced in November, 2018 that it was merging the agency into the digital agency Wunderman. While called a merger of equals, observers note that it is really a takeover by Wunderman and an end to JWT, noting of the end of America's first ad agency that its "demise is a metaphor of the demise of Madison Avenue." At the time, the company was headquartered in New York City and had more than 200 offices in over 90 countries and employed over 12,000 marketing professionals.


Legacy

J. Walter Thompson was among the first agencies to employ writers and artists to create interesting advertisements for their clients, replacing the standard ads created by in-house departments. It was also the first agency to provide a wide range of advertising services to clients, including copy, layout, package design,
trademark A trademark (also written trade mark or trade-mark) is a form of intellectual property that consists of a word, phrase, symbol, design, or a combination that identifies a Good (economics and accounting), product or Service (economics), service f ...
development and rudimentary,
market research Market research is an organized effort to gather information about target markets and customers. It involves understanding who they are and what they need. It is an important component of business strategy and a major factor in maintaining com ...
. Many of these methods can be seen in notable work that the agency has produced, including work for Kraft Cheese that resulted in the creation of the grilled-cheese sandwich, a campaign for Swift & Co. that added measurement marks to sticks of butter, the
Toys "R" Us Toys "R" Us is an American toy, clothing, and baby product retailer owned by Tru Kids (doing business as Tru Kids Brands) and various others. The company was founded in 1948 in Washington, D.C.; its first store was built in April 1948, with i ...
Kid slogan and jingle,
De Beers The De Beers Group is a South African–British corporation that specializes in the diamond industry, including mining, exploitation, retail, inscription, grading, trading and industrial diamond manufacturing. The company is active in open-pi ...
diamond ads ("A Diamond is Forever") and the "I wish I were an
Oscar Mayer Oscar Mayer is an American meat and cold cut producer known for its hot dogs, bologna sausage, bologna, bacon, ham, and Lunchables products. The company is a subsidiary of the Kraft Heinz, Kraft Heinz Company and based in Chicago, Chicago, Illin ...
Wiener" campaign. The agency is also credited with hiring the first female
copywriter Copywriting is the act or occupation of writing text for the purpose of advertising or other forms of marketing. Copywriting is aimed at selling products or services. The product, called copy or sales copy, is written content that aims to incre ...
, Helen Lansdowne Resor. While with the agency, she pioneered ideas including celebrity testimonials, sex appeal, and was responsible for developing its reputation as an agency where bright young women could succeed. Lansdowne went on to become the first female creative director in the industry. To honor this legacy, in 2014 J. Walter Thompson announced a $250,000 scholarship opportunity called the Helen Lansdowne Resor Scholarship. It assists and promotes talented female creative advertising students who aspire to join the ranks of creative leadership. The New York Times reported that "some two million other documents ... (are) .. within the J. Walter Thompson Archives at Duke University in Durham, North Carolina." Among these are internal position papers for JWT being challenged by and countering the
American Medical Association The American Medical Association (AMA) is an American professional association and lobbying group of physicians and medical students. This medical association was founded in 1847 and is headquartered in Chicago, Illinois. Membership was 271,660 ...
. Many of these documents are the basis of the agency's award-winning creative work.


Criticism

In June 2018, then CEO, Gustavo Martinez officially parted ways with J. Walter Thompson (JWT) and parent company WPP two months after settling a sexual harassment case brought by a female colleague. In May 2018 Jo Wallace, a creative director at the London branch, who identifies as a gay woman, stated at a Creative Equals conference that she would "obliterate JWT's reputation as an agency full of white, English, privileged, straight men". Five straight, white men queried this statement with the company's human resources department and were later fired. In July 2021, an employment tribunal decided that the men were unfairly dismissed, unlawfully victimised, discriminated against for being male and harassed.


Clients

Other significant clients have included:


Distinctive ads


See also

* History of advertising * Stanley Resor


References


Further reading


External links

*
Guide to select collections from the JWT Archives in the Hartman Center at Duke University
* {{Authority control Advertising agencies of the United States Companies established in 1864 WPP plc Companies based in New York City 1864 establishments in New York (state)