GXO Logistics, Inc. is an American global contract logistics company that manages outsourced

supply chains A supply chain is a complex logistics system that consists of facilities that convert raw materials into finished products and distribute them to end consumers or end customers, while supply chain management deals with the flow of goods in distr ...

and

warehousing A warehouse is a building for storing goods. Warehouses are used by manufacturers, importers, exporters, wholesalers, transport businesses, customs, etc. They are usually large plain buildings in industrial parks on the rural–urban fringe, out ...

, and

reverse logistics Reverse logistics encompasses all operations related to the upstream movement of products and materials. It is "''the process of moving goods from their typical final destination for the purpose of capturing value, or proper disposal. Remanufact ...

for blue-chip customers in over thirty countries. GXO's corporate headquarters are located in

Greenwich, Connecticut Greenwich ( ) is a New England town, town in southwestern Fairfield County, Connecticut, United States. As of the 2020 United States census, 2020 census, it had a population of 63,518. It is the largest town on Gold Coast (Connecticut), Connectic ...

, U.S. Its customers include

Apple An apple is a round, edible fruit produced by an apple tree (''Malus'' spp.). Fruit trees of the orchard or domestic apple (''Malus domestica''), the most widely grown in the genus, are agriculture, cultivated worldwide. The tree originated ...

Nike Inc. Nike, Inc. (stylized as ''NIKE'') is an American athletic footwear and apparel corporation headquartered near Beaverton, Oregon. It is the world's largest supplier of athletic shoes and apparel and a major manufacturer of sports equipment, ...

, Boeing Co.,

Verizon Verizon Communications Inc. ( ), is an American telecommunications company headquartered in New York City. It is the world's second-largest telecommunications company by revenue and its mobile network is the largest wireless carrier in the ...

Whirlpool A whirlpool is a body of rotating water produced by opposing currents or a current running into an obstacle. Small whirlpools form when a bath or a sink is draining. More powerful ones formed in seas or oceans may be called maelstroms ( ). ''Vo ...

, Inditex SA, and Nestle SA.

History

In December 2020, XPO, Inc. announced that it would spin off its global contract logistics segment into a separate company. In March 2021, XPO announced the new name of the firm as GXO Logistics Inc. The spin-off was completed on August 2, 2021, with American businessman

Brad Jacobs Bradley Robert Jacobs (born June 11, 1985) is a Canadian curler from Sault Ste. Marie, Ontario. He currently skips his own team out of Calgary, Alberta. He is an Olympic champion skip, having led Canada to a gold medal at the 2014 Winter Oly ...

named as Non-Executive Chairman, Malcolm Wilson as CEO; formerly the CEO of XPO, Inc. European division, and Baris Oran as CFO. In May 2022, GXO announced the acquisition of the U.K.-based retail logistics company, Clipper Logistics. Clipper distributes goods for

Marks & Spencer Marks and Spencer plc (commonly abbreviated to M&S and colloquially known as Marks & Sparks or simply Marks) is a major British multinational retailer based in London, England, that specialises in selling clothing, beauty products, home produc ...

and

Morrisons Wm Morrison Supermarkets Limited, trading as Morrisons, is the List of supermarket chains in the United Kingdom, fifth largest supermarket chain in the United Kingdom. As of 2021, the company had 497 supermarkets across England, Wales and Sco ...

, and specialises in

life sciences This list of life sciences comprises the branches of science that involve the scientific study of life – such as microorganisms, plants, and animals including human beings. This science is one of the two major branches of natural science, ...

, and

repairs The technical meaning of maintenance involves functional checks, servicing, repairing or replacing of necessary devices, equipment, machinery, building infrastructure and supporting utilities in industrial, business, and residential installa ...

. Reverse logistics are the movement of products from consumers back to retailers. The acquisition was completed in October after final regulatory approval. It expanded GXO’s presence into Germany and Poland, and added over 50 sites, 10 million square feet of warehouse space, and approximately 10,000 employees to the company. That same month, as part of its European expansion, GXO also opened 30 shared warehouse facilities in the U.K. In May 2022, the company was named to the Fortune 500. At the end of the fourth quarter, it reported that e-commerce revenue had risen 31% and reverse logistics revenue 19%. By October 2022, GXO had opened 90 sites, signed 450 new customer contracts, and hired 15,000 people. In April 2023, GXO announced a partnership with Sainsbury, the U.K. supermarket chain, to manage fresh and frozen shipments at several warehouse sites. In June 2023, the company signed a partnership agreement with

Zalando Zalando SE is a publicly traded international online retailer based in Berlin which is active across Europe and specializes in shoes, fashion and beauty products. The company was founded in 2008 by David Schneider and Robert Gentz and has more th ...

for a new, automated fulfillment center in Montereau-sur-le-Jard, located near

Paris, France Paris () is the Capital city, capital and List of communes in France with over 20,000 inhabitants, largest city of France. With an estimated population of 2,048,472 residents in January 2025 in an area of more than , Paris is the List of ci ...

. Also in June, GXO also announced a multiyear expansion program in Germany. The company had around 1,000 warehouses in June 2023. In July 2023, GXO announced that Adrian Stoch was appointed to the new executive position of chief automation officer. In October 2023, GXO acquired U.S.-based PFSweb, Inc., a tech-enabled eCommerce order fulfillment platform to expand its presence in North America. In March 2024, GXO's takeover offer of

Wincanton PLC Wincanton plc is a British provider of logistics with its origins in milk haulage. The company provides transport and logistics services including specialist automated high bay, high capacity warehouses, and supply chain management In c ...

worth £762 million was backed by its board of directors. The transaction was approved by the court on 25 April 2024, so allowing the take-over to be completed.

Technology

By the end of 2022, the company had approximately 7,600 pieces of technology operational in customer sites. This included

collaborative robots A cobot, or collaborative robot, also known as a companion robot, is a robot intended for direct human-robot interaction within a shared space, or where humans and robots are in close proximity. Cobot applications contrast with traditional industr ...

, vision scanners, automated guided vehicles (AGVs) and goods-to-person robots. In May 2023, GXO Direct announced that Blue Yonder was a new warehouse software partner.

Operations

from

XPO, Inc XPO, Inc. is an American transportation company that conducts less-than-truckload shipping in North America. The company has headquarters in Greenwich, Connecticut, and has 614 locations globally. History 2011–2021 The company was initial ...

., GXO had approximately 94,000 employees and operated 869 warehouses with more than of facility space across 27 countries. GXO's contract logistics customers operate in technology and infrastructure. In 2023, GXO was the world’s largest contract logistics provider.

GXO Direct

GXO Direct is the shared services division of GXO Logistics. It was introduced in 2018 to provide an option for businesses who don’t require an entire warehouse for their products. GXO Direct allows multiple customers to utilize one warehouse. It is operational in the U.S. and Canada. In March 2023, GXO Direct was expanded in the U.K.

References

External links