Enterprise bookmarking is a method for
Web 2.0
Web 2.0 (also known as participative (or participatory) web and social web) refers to websites that emphasize user-generated content, ease of use, participatory culture and interoperability (i.e., compatibility with other products, systems, a ...
users to tag, organize, store, and search
bookmarks of both
web pages on the
Internet
The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a '' network of networks'' that consists of private, p ...
and data resources stored in a distributed
database
In computing, a database is an organized collection of data stored and accessed electronically. Small databases can be stored on a file system, while large databases are hosted on computer clusters or cloud storage. The design of databases sp ...
or
fileserver. This is done collectively and collaboratively in a process by which users add
tag (metadata)
In information systems, a tag is a keyword or term assigned to a piece of information (such as an Internet bookmark, multimedia, database record, or computer file). This kind of metadata helps describe an item and allows it to be found agai ...
and
knowledge tags.
In early versions of the software, these tags are applied as non-hierarchical
keywords, or terms assigned by a user to a
web page, and are collected in
tag clouds
A tag cloud (also known as a word cloud, wordle or weighted list in visual design) is a visual representation of text data, which is often used to depict keyword metadata on websites, or to visualize free form text. Tags are usually single word ...
.
Examples of this software are
Connectbeam
Connectbeam was a company based in Mountain View, California that provided enterprise social software. The company provided two core services: social bookmarking and aggregation of links and metadata for content from other social software app ...
and
Dogear. New versions of the software such as
Jumper 2.0
ApexKB (formerly Jumper), is a discontinued free and open-source script for collaborative search and knowledge management powered by a shared enterprise bookmarking engine that is a fork of KnowledgebasePublisher. It was publicly announced on 29 ...
and
Knowledge Plaza expand tag metadata in the form of
knowledge tags that provide additional information about the data and are applied to
structured
Structuring, also known as smurfing in banking jargon, is the practice of executing financial transactions such as making bank deposits in a specific pattern, calculated to avoid triggering financial institutions to file reports required by la ...
and
semi-structured data Semi-structured data is a form of structured data that does not obey the tabular structure of data models associated with relational databases or other forms of data tables, but nonetheless contains tags or other markers to separate semantic eleme ...
and are collected in tag profiles.
History
Enterprise bookmarking is derived from
Social bookmarking
Social bookmarking is an online service which allows users to add, annotate, edit, and share bookmarks of web documents. Many online bookmark management services have launched since 1996; Delicious, founded in 2003, popularized the terms "social ...
that got its modern start with the launch of the website
del.icio.us in 2003. The first major announcement of an enterprise bookmarking platform was the IBM Dogear project, developed in Summer 2006. Version 1.0 of the Dogear software was announced at
Lotusphere 2007,
and shipped later that year on June 27 as part of
IBM Lotus Connections
HCL Connections is a Web 2.0 enterprise social software application developed originally by IBM and acquired by HCL Technologies in July 2019. Connections is an enterprise-collaboration platform which helps teams work more efficiently. Connect ...
. The second significant commercial release was Cogenz in September 2007.
Since these early releases, Enterprise bookmarking platforms have diverged considerably. The most significant new release was the
Jumper 2.0
ApexKB (formerly Jumper), is a discontinued free and open-source script for collaborative search and knowledge management powered by a shared enterprise bookmarking engine that is a fork of KnowledgebasePublisher. It was publicly announced on 29 ...
platform, with expanded and customizable knowledge tagging fields.
Differences
Versus social bookmarking
In a social bookmarking system, individuals create personal collections of bookmarks and share their bookmarks with others. These centrally stored collections of Internet resources can be accessed by other users to find useful resources. Often these lists are publicly accessible, so that other people with similar interests can view the links by category or by the tags themselves. Most social bookmarking sites allow users to search for bookmarks which are associated with given "tags", and rank the resources by the number of users which have bookmarked them.
Enterprise bookmarking is a method of tagging and linking any information using an expanded set of tags to capture knowledge about data.
It collects and indexes these tags in a web-infrastructure
knowledge base
A knowledge base (KB) is a technology used to store complex structured and unstructured information used by a computer system. The initial use of the term was in connection with expert systems, which were the first knowledge-based systems.
...
server residing behind the firewall. Users can share
knowledge tags with specified people or groups, shared only inside specific networks, typically within an organization. Enterprise bookmarking is a
knowledge management
Knowledge management (KM) is the collection of methods relating to creating, sharing, using and managing the knowledge and information of an organization. It refers to a multidisciplinary approach to achieve organisational objectives by making ...
discipline that embraces
Enterprise 2.0
Web 2.0 (also known as participative (or participatory) web and social web) refers to websites that emphasize user-generated content, ease of use, participatory culture and interoperability (i.e., compatibility with other products, systems, ...
methodologies to capture specific knowledge and information that organizations consider proprietary and are not shared on the public Internet.
Tag management
Enterprise bookmarking tools also differ from social bookmarking tools in the way that they often face an existing
taxonomy
Taxonomy is the practice and science of categorization or classification.
A taxonomy (or taxonomical classification) is a scheme of classification, especially a hierarchical classification, in which things are organized into groups or types. ...
. Some of these tools have evolved to provide
Tag management which is the combination of uphill abilities (e.g.
faceted classification
A faceted classification is a classification scheme used in organizing knowledge into a systematic order. A faceted classification uses semantic categories, either general or subject-specific, that are combined to create the full classification ent ...
, predefined tags, etc.) and downhill gardening abilities (e.g. tag renaming, moving, merging) to better manage the bottom-up
folksonomy
Folksonomy is a classification system in which end users apply public tags to online items, typically to make those items easier for themselves or others to find later. Over time, this can give rise to a classification system based on those tag ...
generated from user tagging.
See also
*
Enterprise search
Enterprise search is the practice of making content from multiple enterprise-type sources, such as databases and intranets, searchable to a defined audience.
"Enterprise search" is used to describe the software of search information within an ente ...
*
Enterprise 2.0
Web 2.0 (also known as participative (or participatory) web and social web) refers to websites that emphasize user-generated content, ease of use, participatory culture and interoperability (i.e., compatibility with other products, systems, ...
*
Social bookmarking
Social bookmarking is an online service which allows users to add, annotate, edit, and share bookmarks of web documents. Many online bookmark management services have launched since 1996; Delicious, founded in 2003, popularized the terms "social ...
*
Knowledge management
Knowledge management (KM) is the collection of methods relating to creating, sharing, using and managing the knowledge and information of an organization. It refers to a multidisciplinary approach to achieve organisational objectives by making ...
*
Knowledge tagging
In information systems, a tag is a keyword or term assigned to a piece of information (such as an Internet bookmark, multimedia, database record, or computer file). This kind of metadata helps describe an item and allows it to be found agai ...
*
Web 2.0
Web 2.0 (also known as participative (or participatory) web and social web) refers to websites that emphasize user-generated content, ease of use, participatory culture and interoperability (i.e., compatibility with other products, systems, a ...
*
Collaborative intelligence
Collaborative intelligence characterizes multi-agent, distributed systems where each agent, human or machine, is autonomously contributing to a problem solving network. Collaborative autonomy of organisms in their ecosystems makes evolution possi ...
*
Comparison of enterprise bookmarking platforms
*
Bookmark manager
*
Collaborative tagging
*
List of social bookmarking websites
*
List of social software
*
Semantic Web
*
Social networking
A social network is a social structure made up of a set of social actors (such as individuals or organizations), sets of dyadic ties, and other social interactions between actors. The social network perspective provides a set of methods for ...
*
Social software
Social software, also known as social apps or social platform, include communications and interactive tools that are often based on the Internet. Communication tools typically handle the capturing, storing and presentation of communication, usu ...
Notes and references
{{Reflist, 2
Collaboration
Social media
Social information processing