Enterprise output management (EOM) is an
information technology
Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of data . and information. IT forms part of information and communications technology (ICT). An information technology system ...
practice that deals with the organization, formatting, management and distribution of data that is created by
enterprise applications like banking information systems, insurance information systems,
ERP (enterprise resource planning systems), CRM (
customer relationship management
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
CRM systems compile data from a r ...
), retail systems and many others.
In 2006,
Gartner
Gartner, Inc is a technological research and consulting firm based in Stamford, Connecticut that conducts research on technology and shares this research both through private consulting as well as executive programs and conferences. Its clients ...
research estimated the market of EOM solutions at $441 million with 5% growth rate between 2006 and 2010.
Gartner defined Distributed output management as
middleware
Middleware is a type of computer software that provides services to software applications beyond those available from the operating system. It can be described as "software glue".
Middleware makes it easier for software developers to implement c ...
that drives the output process and supports the automated creation and delivery of business process and ''ad hoc'' documents. Middleware is software that is bridging between different software applications in terms of data formats, languages, communication protocols, etc.
See also
*
Enterprise content management
Enterprise content management (ECM) extends the concept of content management by adding a timeline for each content item and, possibly, enforcing processes for its creation, approval and distribution. Systems using ECM generally provide a secur ...
*
Enterprise information management Enterprise information management (EIM) is a business discipline specializing in providing solutions for optimal use of information within organizations, for instance to support decision-making processes or day-to-day operations that require the ava ...
References
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Enterprise architecture