Enterprise information management (EIM) is a business discipline specializing in providing solutions for optimal use of
information
Information is an abstract concept that refers to that which has the power to inform. At the most fundamental level information pertains to the interpretation of that which may be sensed. Any natural process that is not completely random ...
within organizations, for instance to support decision-making processes or day-to-day operations that require the availability of
knowledge
Knowledge can be defined as awareness of facts or as practical skills, and may also refer to familiarity with objects or situations. Knowledge of facts, also called propositional knowledge, is often defined as true belief that is distinc ...
. EIM It aims to overcome traditional/legacy IT-related barriers to managing information at an enterprise level. Th
International Organization for Standardization(ISO) recognises information management as a separate function to information technology (IT/ICT).
Enterprise Information Management practices are guided by th
suite of ISO Standardsthat are managed b
ISO Technical Committee 46(ISO/TC 46).
EIM combines
enterprise content management
Enterprise content management (ECM) extends the concept of content management by adding a timeline for each content item and, possibly, enforcing processes for its creation, approval and distribution. Systems using ECM generally provide a secure ...
(ECM),
business process management (BPM),
customer experience management
Customer experience (CX) is a totality of Cognition, cognitive, Affect (psychology), affective, Sensory processing, sensory, and behavioral consumer responses during all stages of the consumption (economics), consumption process including pre-pur ...
(CEM),
recordkeeping and records management,
information management
Information management (IM) concerns a cycle of organizational activity: the acquisition of information from one or more sources, the custodianship and the distribution of that information to those who need it, and its ultimate disposal throug ...
, and
business intelligence
Business intelligence (BI) comprises the strategies and technologies used by enterprises for the data analysis and management of business information. Common functions of business intelligence technologies include reporting, online analytical pr ...
(BI). Whereas BI and ECM focus on the management of structured and
unstructured information
Unstructured data (or unstructured information) is information that either does not have a pre-defined data model or is not organized in a pre-defined manner. Unstructured information is typically text-heavy, but may contain data such as dates, num ...
respectively, EIM does not make this distinction but approaches the management of information from the perspective of the whole enterprise..
[Mark J. Barrenechea, Tom Jenkins, "Enterprise Information Management: The Next Generation of Enterprise Software", OpenText, Waterloo (Canada), 2013, ]
See also
*
Enterprise output management
Enterprise output management (EOM) is an information technology practice that deals with the organization, formatting, management and distribution of data that is created by enterprise applications like banking information systems, insurance inf ...
*
Master data management
Master data management (MDM) is a technology-enabled discipline in which business and information technology work together to ensure the uniformity, accuracy, stewardship, semantic consistency and accountability of the enterprise's official shared ...
References
{{DEFAULTSORT:Enterprise Information Management
Business software
Enterprise architecture