Enterprise bookmarking is a method for
Web 2.0
Web 2.0 (also known as participative (or participatory) web and social web) refers to websites that emphasize user-generated content, ease of use, participatory culture, and interoperability (i.e., compatibility with other products, systems, a ...
users to tag, organize, store, and search
bookmarks of both
web page
A web page (or webpage) is a World Wide Web, Web document that is accessed in a web browser. A website typically consists of many web pages hyperlink, linked together under a common domain name. The term "web page" is therefore a metaphor of pap ...
s on the
Internet
The Internet (or internet) is the Global network, global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a internetworking, network of networks ...
and data resources stored in a distributed
database
In computing, a database is an organized collection of data or a type of data store based on the use of a database management system (DBMS), the software that interacts with end users, applications, and the database itself to capture and a ...
or
fileserver
In computing, a file server (or fileserver) is a computer attached to a network that provides a location for shared disk access, i.e. storage of computer files (such as text, image, sound, video) that can be accessed by workstations within a co ...
. This is done collectively and collaboratively in a process by which users add
tag (metadata)
In information systems, a tag is a keyword or term assigned to a piece of information (such as an Internet bookmark, multimedia, database record, or computer file). This kind of metadata helps describe an item and allows it to be found again ...
and
knowledge tags.
In early versions of the software, these tags are applied as non-hierarchical
keywords, or terms assigned by a user to a
web page
A web page (or webpage) is a World Wide Web, Web document that is accessed in a web browser. A website typically consists of many web pages hyperlink, linked together under a common domain name. The term "web page" is therefore a metaphor of pap ...
, and are collected in
tag clouds.
Examples of this software are
Connectbeam and
Dogear. New versions of the software such as
Jumper 2.0
ApexKB (formerly Jumper), is a discontinued free and open-source script for collaborative search engine, collaborative search and knowledge management. It is powered by a shared enterprise bookmarking engine that is a fork of KnowledgebasePublishe ...
and
Knowledge Plaza expand tag metadata in the form of
knowledge tags that provide additional information about the data and are applied to
structured
Structuring, also known as smurfing in banking jargon, is the practice of executing financial transactions such as making bank deposits in a specific pattern, calculated to avoid triggering financial institutions to file reports required by law ...
and
semi-structured data and are collected in tag profiles.
History
Enterprise bookmarking is derived from
Social bookmarking
Social bookmarking is an online service which allows users to add, annotate, edit, and share Internet bookmark, bookmarks of web documents. Many online bookmark management services have launched since 1996; Delicious (website), Delicious, founded i ...
that got its modern start with the launch of the website
del.icio.us in 2003. The first major announcement of an enterprise bookmarking platform was the IBM Dogear project, developed in Summer 2006. Version 1.0 of the Dogear software was announced at
Lotusphere 2007,
and shipped later that year on June 27 as part of
IBM Lotus Connections. The second significant commercial release was Cogenz in September 2007.
Since these early releases, Enterprise bookmarking platforms have diverged considerably. The most significant new release was the
Jumper 2.0
ApexKB (formerly Jumper), is a discontinued free and open-source script for collaborative search engine, collaborative search and knowledge management. It is powered by a shared enterprise bookmarking engine that is a fork of KnowledgebasePublishe ...
platform, with expanded and customizable knowledge tagging fields.
Differences
Versus social bookmarking
In a social bookmarking system, individuals create personal collections of bookmarks and share their bookmarks with others. These centrally stored collections of Internet resources can be accessed by other users to find useful resources. Often these lists are publicly accessible, so that other people with similar interests can view the links by category or by the tags themselves. Most social bookmarking sites allow users to search for bookmarks which are associated with given "tags", and rank the resources by the number of users which have bookmarked them.
Enterprise bookmarking is a method of tagging and linking any information using an expanded set of tags to capture knowledge about data.
It collects and indexes these tags in a web-infrastructure
knowledge base
In computer science, a knowledge base (KB) is a set of sentences, each sentence given in a knowledge representation language, with interfaces to tell new sentences and to ask questions about what is known, where either of these interfaces migh ...
server residing behind the firewall. Users can share
knowledge tags with specified people or groups, shared only inside specific networks, typically within an organization. Enterprise bookmarking is a
knowledge management
Knowledge management (KM) is the set of procedures for producing, disseminating, utilizing, and overseeing an organization's knowledge and data. It alludes to a multidisciplinary strategy that maximizes knowledge utilization to accomplish organ ...
discipline that embraces
Enterprise 2.0 methodologies to capture specific knowledge and information that organizations consider proprietary and are not shared on the public Internet.
Tag management
Enterprise bookmarking tools also differ from social bookmarking tools in the way that they often face an existing
taxonomy
image:Hierarchical clustering diagram.png, 280px, Generalized scheme of taxonomy
Taxonomy is a practice and science concerned with classification or categorization. Typically, there are two parts to it: the development of an underlying scheme o ...
. Some of these tools have evolved to provide
Tag management which is the combination of uphill abilities (e.g.
faceted classification
A faceted classification is a classification scheme used in organizing knowledge into a systematic order. A faceted classification uses semantic categories, either general or subject-specific, that are combined to create the full classification ...
, predefined tags, etc.) and downhill gardening abilities (e.g. tag renaming, moving, merging) to better manage the bottom-up
folksonomy
Folksonomy is a classification system in which end users apply public tags to online items, typically to make those items easier for themselves or others to find later. Over time, this can give rise to a classification system based on those tag ...
generated from user tagging.
See also
*
Enterprise search
Enterprise search is software technology for searching data sources internal to a company, typically intranet and database content. The search is generally offered only to users internal to the company. Enterprise search can be contrasted with web ...
*
Enterprise 2.0
*
Social bookmarking
Social bookmarking is an online service which allows users to add, annotate, edit, and share Internet bookmark, bookmarks of web documents. Many online bookmark management services have launched since 1996; Delicious (website), Delicious, founded i ...
*
Knowledge management
Knowledge management (KM) is the set of procedures for producing, disseminating, utilizing, and overseeing an organization's knowledge and data. It alludes to a multidisciplinary strategy that maximizes knowledge utilization to accomplish organ ...
*
Knowledge tagging
In information systems, a tag is a keyword or term assigned to a piece of information (such as an Internet bookmark, multimedia, database record, or computer file). This kind of metadata helps describe an item and allows it to be found again ...
*
Web 2.0
Web 2.0 (also known as participative (or participatory) web and social web) refers to websites that emphasize user-generated content, ease of use, participatory culture, and interoperability (i.e., compatibility with other products, systems, a ...
*
Collaborative intelligence
Collaborative intelligence is distinguished from collective intelligence in three key ways: First, in collective intelligence there is a central controller who poses the question, collects responses from a crowd of anonymous responders, and uses a ...
*
Comparison of enterprise bookmarking platforms
*
Bookmark manager
*
Collaborative tagging
*
List of social bookmarking websites
*
List of social software
*
Semantic Web
The Semantic Web, sometimes known as Web 3.0, is an extension of the World Wide Web through standards set by the World Wide Web Consortium (W3C). The goal of the Semantic Web is to make Internet data machine-readable.
To enable the encoding o ...
*
Social networking
A social network is a social structure consisting of a set of social actors (such as individuals or organizations), networks of Dyad (sociology), dyadic ties, and other Social relation, social interactions between actors. The social network per ...
*
Social software
Social software, also known as social apps or social platform includes communications and interactive tools that are often based on the Internet. Communication tools typically handle capturing, storing and presenting communication, usually writt ...
Notes and references
{{Reflist, 2
Collaboration
Social media
Social information processing