Emirates Flight 521
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Emirates Flight 521 was a scheduled international passenger flight from
Thiruvananthapuram Thiruvananthapuram ( ), also known as Trivandrum, is the Capital city, capital city of the Indian state of Kerala. As of 2011, the Thiruvananthapuram Municipal Corporation had a population of 957,730 over an area of 214.86 sq. km, making it the ...
,
India India, officially the Republic of India, is a country in South Asia. It is the List of countries and dependencies by area, seventh-largest country by area; the List of countries by population (United Nations), most populous country since ...
, to
Dubai Dubai (Help:IPA/English, /duːˈbaɪ/ Help:Pronunciation respelling key, ''doo-BYE''; Modern Standard Arabic, Modern Standard Arabic: ; Emirati Arabic, Emirati Arabic: , Romanization of Arabic, romanized: Help:IPA/English, /diˈbej/) is the Lis ...
,
United Arab Emirates The United Arab Emirates (UAE), or simply the Emirates, is a country in West Asia, in the Middle East, at the eastern end of the Arabian Peninsula. It is a Federal monarchy, federal elective monarchy made up of Emirates of the United Arab E ...
, operated by
Emirates Emirates may refer to: * United Arab Emirates The United Arab Emirates (UAE), or simply the Emirates, is a country in West Asia, in the Middle East, at the eastern end of the Arabian Peninsula. It is a Federal monarchy, federal elective ...
using a Boeing 777-300. On 3 August 2016 the aircraft, carrying 282 passengers and 18 crew, crashed while landing at
Dubai International Airport Dubai International Airport () is the primary international airport serving Dubai, United Arab Emirates, and is the world's busiest airport by international passenger traffic as of 2024. It is also the busiest airport in the Middle East as ...
. All 300 people on board survived the accident; 32 occupants were injured and 4 occupants were seriously injured. An airport firefighter died during the rescue operation; another seven firefighters were injured. The accident is the only
hull loss A hull loss is an aviation accident that damages the aircraft beyond economic repair, resulting in a total loss. The term also applies to situations where the aircraft is missing, the search for its wreckage is terminated, or the wreckage is ...
of an Emirates aircraft.


Background


Aircraft

The aircraft involved was a Boeing 777-31H,The aircraft was a Boeing 777-300. Boeing assigned a unique code for each company that buys one of its aircraft, which is applied as a suffix to the model number at the time the aircraft is built, hence "777-31H". registered as A6-EMW with
serial number A serial number (SN) is a unique identifier used to ''uniquely'' identify an item, and is usually assigned incrementally or sequentially. Despite being called serial "numbers", they do not need to be strictly numerical and may contain letters ...
32700, and line number 434. It was powered by two Rolls-Royce Trent 892 engines and was 13 years old, first flying on 7 March 2003. It was delivered new to Emirates on 28 March 2003, and had logged 58,169 flight hours in 13,620 takeoff and landing cycles before the accident.


Crew

The
captain Captain is a title, an appellative for the commanding officer of a military unit; the supreme leader or highest rank officer of a navy ship, merchant ship, aeroplane, spacecraft, or other vessel; or the commander of a port, fire or police depa ...
was a 34-year-old UAE national who had been with Emirates since March 2001 and had logged 7,457 flight hours, including 5,123 hours on the Boeing 777. The first officer was a 37-year-old Australian national named Jeremy Webb, who had been with Emirates since October 2014 and had 7,957 flight hours, with 1,292 of them on the Boeing 777.


Flight

On 3 August 2016, Flight EK521 took off from
Trivandrum International Airport Thiruvananthapuram International Airport is an international airport that serves Thiruvananthapuram, the capital city of Kerala, India. Established in 1932, it is the first airport in the state of Kerala and the fifth international airport of ...
(TRV) at 10:34 IST (05:04
UTC Coordinated Universal Time (UTC) is the primary time standard globally used to regulate clocks and time. It establishes a reference for the current time, forming the basis for civil time and time zones. UTC facilitates international communica ...
), 29 minutes after its scheduled departure time. It was scheduled to land at Dubai International Airport (DXB) at 12:24 GST (08:24 UTC). The approach and landing were normal from the
air traffic control Air traffic control (ATC) is a service provided by ground-based air traffic controllers who direct aircraft on the ground and through a given section of controlled airspace, and can provide advisory services to aircraft in non-controlled air ...
(ATC) point of view, with no emergency declared, according to ATC recordings at the time. The crew reported that they were going around, after which the tower instructed them to climb to , which was acknowledged by the crew. Shortly after, the tower instructed the next flight to go around and alerted emergency services. Wind shear and an ambient temperature of were reported. The accident occurred at 12:37 GST (08:37 UTC). Significant
wind shear Wind shear (; also written windshear), sometimes referred to as wind gradient, is a difference in wind speed and/or direction over a relatively short distance in the atmosphere. Atmospheric wind shear is normally described as either vertical ...
affected the aircraft's airspeed through late
final approach In aeronautics, the final approach (also called the final leg and final approach leg) is the last leg in an aircraft's approach to landing, when the aircraft is lined up with the runway and descending for landing.Crane, Dale: ''Dictionary of A ...
, and the aircraft touched down onto the runway 12L at a point about beyond the
threshold Threshold may refer to: Science Biology * Threshold (reference value) * Absolute threshold * Absolute threshold of hearing * Action potential * Aerobic threshold * Anaerobic threshold * Dark adaptation threshold * Epidemic threshold * Flicke ...
, at a speed of . Two seconds later, the cockpit RAAS issued a "LONG LANDING" warning and the crew initiated a
go-around In aviation, a go-around is an aborted landing of an aircraft that is on Final_approach_(aeronautics), final approach or has already touched down. A go-around can either be initiated by the pilot flying or requested by air traffic control for var ...
. Six seconds after main-wheel touchdown, and with the nose-wheel still off the runway, the aircraft became airborne again after rotating to climb attitude. The flap setting was reduced to 20°, and the undercarriage was selected to retract, but the engine
throttle A throttle is a mechanism by which fluid flow is managed by construction or obstruction. An engine's power can be increased or decreased by the restriction of inlet gases (by the use of a throttle), but usually decreased. The term ''throttle'' ha ...
remained unchanged because activation of go-around automation is inhibited after touchdown. The aircraft attained a maximum height above the runway of with its
indicated airspeed Indicated airspeed (IAS) is the airspeed of an aircraft as measured by its pitot-static system and displayed by the airspeed indicator (ASI). This is the pilots' primary airspeed reference. This value is not corrected for installation error, ...
decreasing, before commencing to settle back towards the ground. Twelve seconds after becoming airborne, the crew manually advanced the throttles to maximum, but the aircraft continued to sink, and it impacted the runway with its undercarriage in a partially retracted state 3 seconds later. The aircraft first impacted with the underside of its rear fuselage and skidded about along runway 12L with its
landing gear Landing gear is the undercarriage of an aircraft or spacecraft that is used for taxiing, takeoff or landing. For aircraft, it is generally needed for all three of these. It was also formerly called ''alighting gear'' by some manufacturers, s ...
partly retracted as it turned to the right about 120°. As the aircraft skidded down the runway, the number-2 (
starboard Port and starboard are Glossary of nautical terms (M-Z), nautical terms for watercraft and spacecraft, referring respectively to the left and right sides of the vessel, when aboard and facing the Bow (watercraft), bow (front). Vessels with bil ...
or right) engine detached and slid along the wing's leading edge toward the wingtip. Firefighting appliances were at the aircraft less than 90 seconds after it came to rest (which was 33 seconds after the initial impact) and started to fight fires at several locations, as all 300 passengers and crew were safely evacuated. Videos from inside the aircraft, taken on passengers' cellphone cameras, showed the passengers failing to evacuate, instead giving priority to carry-on luggage, resulting in an overly long evacuation and heavy criticism. Nine minutes after the aircraft came to a stop, with only the aircraft captain and the senior flight attendant still on board (checking for any remaining passengers), an explosion occurred as flames reached the aircraft's center fuel tank. The explosion resulted in the death of a firefighter, a
Ras al-Khaimah Ras Al Khaimah (; ), often referred to its initials RAK, is the largest city and capital of the Emirate of Ras Al Khaimah in the U.A.E. The city had a population of 191,753 in 2025, and is the sixth-most populous city in UAE after Dubai, Abu ...
resident named Jassim al-Balooshi. Thirty-two of the aircraft's occupants were injured, including the captain and the senior flight attendant, who evacuated after the explosion; the senior flight attendant was the only person among the passengers and crew seriously injured, suffering from smoke inhalation. In addition, seven firefighters were injured, several of them suffering from
heat stroke Heat stroke or heatstroke, also known as sun-stroke, is a severe heat illness that results in a body temperature greater than , along with red skin, headache, dizziness, and confusion. Sweating is generally present in exertional heatstro ...
. The explosion spread the fire to the aircraft's cabin; firefighters needed 16 hours to bring the fire under control. The airport was closed during and following the accident, which resulted in many diverted flights.


Passengers

The aircraft carried 282 passengers and 18 crew members.


Investigation

The
General Civil Aviation Authority The General Civil Aviation Authority (GCAA, ) is the civil aviation authority of the United Arab Emirates (UAE). Its head office is in Al Rawdah, Abu Dhabi. It was established in 1996 by Federal Cabinet Decree (Law 4) to regulate Civil Aviation ...
(GCAA) carried out an investigation into the accident, assisted by Emirates; the aircraft's manufacturer Boeing; and Rolls-Royce, the manufacturer of the 777's engines. In addition, the United States
National Transportation Safety Board The National Transportation Safety Board (NTSB) is an independent U.S. government investigative agency responsible for civil transportation accident investigation. In this role, the NTSB investigates and reports on aviation accidents and inci ...
(NTSB) sent a five-person team to join the other investigators. The
flight data recorder A flight recorder is an electronic recording device placed in an aircraft for the purpose of facilitating the investigation of aviation accidents and incidents. The device may often be referred to colloquially as a "black box", an outdated nam ...
and
cockpit voice recorder A flight recorder is an electronic recording device placed in an aircraft for the purpose of facilitating the investigation of aviation accidents and incidents. The device may often be referred to colloquially as a "black box", an outdated nam ...
were removed from the aircraft the day after the accident. A preliminary report into the accident was published in September 2016, and an interim statement in August 2017. A preliminary report found that the pilot attempted to take off again after briefly touching down, and that the plane ultimately hit the runway as its landing gear was still retracting. The final report was released on 6 February 2020. In the report, the following was noted in the causes section:
The flight crew did not effectively scan and monitor the primary flight instrumentation parameters during the landing and the attempted go-around. The flight crew were unaware that the autothrottle (A/T) had not responded to move the engine thrust levers to the takeoff/go-around switch (TO/GA) position after the commander pushed the TO/GA switch at the initiation of the FCOM ̶ go-around and missed approach procedure.
The report concluded by saying:
The flight crew reliance on automation and lack of training in flying go-arounds from close to the runway significantly affected the flight crew performance in a critical flight situation which was different to that experienced by them during their simulated training flights.


Aftermath

Following the accident, the airport was closed for hours; many flights were diverted to nearby airports such as Abu Dhabi International, Sharjah International, and Al Maktoum International. The closure led Emirates and
Flydubai Dubai Aviation Corporation (), doing business as flydubai (), is an Emirati government-owned airline based in Dubai, United Arab Emirates. The airline mainly operates out of Terminal 2 at Dubai International Airport, though some flights fly out ...
to cancel several of their flights, and also affected 23,000 passengers at the airport. Dubai International Airport resumed operations at 18:30 local time, at restricted capacity, using only one runway and maximizing the use of the runways at Al Maktoum International Airport. Arriving aircraft were prioritized over departure flights. The damaged runway was repaired and reopened at 17:45 local time on 4 August, and the airport resumed normal operations on 6 August, 72 hours after the accident. On 11 August, eight days after the crash, Emirates provided US$7,000 in compensation for each of the 282 passengers comprising $2,000 for loss of luggage and personal effects and $5,000 for any other damages each had suffered.


Notes


See also

* China Airlines Flight 140 - An Airbus A300B4-622R that stalled and crashed during a go-around due to pilot error. Out of the 271 occupants on board, only 7 made it out alive. *
China Airlines Flight 676 China Airlines Flight 676 was a scheduled international passenger flight. On 16 February 1998, the Airbus A300 jet airliner operating the flight crashed into a road and residential area in Tayuan, Taoyuan County (now Taoyuan City), near Chian ...
- Another Airbus A300B4-622R that also stalled and crashed during a go-around due to pilot error. All 196 people on board died. * East Coast Jets Flight 81 - A
Hawker 800 The Hawker 800 is a mid-size twinjet corporate aircraft. It is a development of the British Aerospace 125, and was assembled by Hawker Beechcraft. Development In April 1981, the British Aerospace (BAe) board sanctioned the programme to improve t ...
that crashed during a go-around due to pilot error and
fatigue Fatigue is a state of tiredness (which is not sleepiness), exhaustion or loss of energy. It is a signs and symptoms, symptom of any of various diseases; it is not a disease in itself. Fatigue (in the medical sense) is sometimes associated wit ...
. All eight occupants on board died. * Flydubai Flight 981 - A Boeing 737-8KN that crashed during a go-around due to pilot error caused by loss of situational awareness. All 62 occupants on board died. * Armavia Flight 967 - An
Airbus A320-211 The Airbus A320 family is a series of narrow-body airliners developed and produced by Airbus. The A320 was launched in March 1984, first flew on 22 February 1987, and was introduced in April 1988 by Air France. The first member of the fami ...
that crashed during a go-around due to pilot error aggravated by psycho-emotional stress. All 113 occupants on board died. * Aeroflot Flight 521 - An IL-86 accident with the same flight number, belly landed at the same airport where Flight 521 crashed, all 322 on board survived


References


External links

* {{Portal bar, United Arab Emirates, Aviation 2016 in the United Arab Emirates 2010s in Dubai Aviation accidents and incidents in 2016 Aviation accidents and incidents in the United Arab Emirates Accidents and incidents involving the Boeing 777 Airliner accidents and incidents caused by pilot error August 2016 in Asia Emirates (airline) 2016 disasters in the United Arab Emirates