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Carl Douglas McMillon (born October 17, 1966) is an American businessman, and the
president President most commonly refers to: * President (corporate title) *President (education), a leader of a college or university * President (government title) President may also refer to: Automobiles * Nissan President, a 1966–2010 Japanese f ...
and
chief executive officer A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especially ...
(CEO) of Walmart Inc. He sits on the retailer's
board of directors A board of directors (commonly referred simply as the board) is an executive committee that jointly supervises the activities of an organization, which can be either a for-profit or a nonprofit organization such as a business, nonprofit orga ...
. Having first joined the company as a summer associate in high school, he became the company's fifth CEO in 2014. He previously led the company's
Sam's Club Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton as Sam’s Wholesale Club. , Sam's ...
division, from 2005 to 2009, and Walmart International, from 2009 to 2013.


Early life

McMillon was born in Memphis, Tennessee, and grew up in Jonesboro, Arkansas, the eldest of three children born to Laura and Morris McMillon, a dentist who served in
Vietnam Vietnam or Viet Nam ( vi, Việt Nam, ), officially the Socialist Republic of Vietnam,., group="n" is a country in Southeast Asia, at the eastern edge of mainland Southeast Asia, with an area of and population of 96 million, making it ...
. His parents moved the family to Bentonville, Arkansas, the home of Walmart headquarters, when McMillon was 16. A sports enthusiast, McMillon played
point guard The point guard (PG), also called the one or the point, is one of the five positions in a regulation basketball game. A point guard has perhaps the most specialized role of any position. Point guards are expected to run the team's offense by ...
on the
Bentonville High School Bentonville High School (BHS) is a public high school in Bentonville, Arkansas, United States. Founded in 1910, the school provides education for students in grades nine through twelve. It is one of two high schools of the Bentonville School Dis ...
basketball team.


Career

McMillon has worked for Walmart throughout his career. He took on his first role with the company as a teenager in 1984. He later became a buyer, then moved into management roles before becoming CEO in 2014.


Early career

When he was a teenager, McMillon began his first job with Walmart as a summer associate. He worked during the summer unloading trucks in a
distribution center A distribution center for a set of products is a warehouse or other specialized building, often with refrigeration or air conditioning, which is stocked with products ( goods) to be redistributed to retailers, to wholesalers, or directly t ...
. After high school, McMillon attended
University of Arkansas The University of Arkansas (U of A, UArk, or UA) is a Public university, public Land-grant university, land-grant research university in Fayetteville, Arkansas. It is the Flagship campus, flagship campus of the University of Arkansas System and ...
, where he graduated with a
bachelor's degree A bachelor's degree (from Middle Latin ''baccalaureus'') or baccalaureate (from Modern Latin ''baccalaureatus'') is an undergraduate academic degree awarded by colleges and universities upon completion of a course of study lasting three to six ...
in 1989. The next year, as McMillon studied for a
Master of Business Administration A Master of Business Administration (MBA; also Master's in Business Administration) is a postgraduate degree focused on business administration. The core courses in an MBA program cover various areas of business administration such as accounti ...
(MBA) from
University of Tulsa The University of Tulsa (TU) is a private research university in Tulsa, Oklahoma. It has a historic affiliation with the Presbyterian Church and the campus architectural style is predominantly Collegiate Gothic. The school traces its origin ...
, he called Walmart and told an executive he was interested in training to become a buyer when he completed his studies. Soon thereafter, McMillon rejoined Walmart as an assistant manager at a
Tulsa Tulsa () is the second-largest city in the state of Oklahoma and 47th-most populous city in the United States. The population was 413,066 as of the 2020 census. It is the principal municipality of the Tulsa Metropolitan Area, a region with ...
, Oklahoma, store. After completing his MBA in 1991, McMillon moved to Walmart's Bentonville headquarters to join the buyer-training program. Originally in charge of buying fishing tackle, he later took on various roles as a buyer and a merchandiser, dealing in food, clothes, crafts and furnishings. He later worked as a general merchandise manager for Walmart's wholesale store division Sam's Club before taking an executive role at Walmart, overseeing toys, electronics, and sporting goods, among other areas.


Sam's Club (2005–2009)

Walmart promoted McMillon to president and CEO of Sam's Club on August 4, 2005. Under McMillon, the wholesaler emphasized marketing to small business customers. Additionally, McMillon incorporated what ''
The Wall Street Journal ''The Wall Street Journal'' is an American business-focused, international daily newspaper based in New York City, with international editions also available in Chinese and Japanese. The ''Journal'', along with its Asian editions, is published ...
'' called "treasure hunt" items that are limited-selection expensive premium items, such as diamond necklaces and wine vacations, for sale next to cheap bulk goods in an attempt to compete with
Costco Costco Wholesale Corporation (doing business as Costco Wholesale and also known simply as Costco) is an American multinational corporation which operates a chain of membership-only big-box retail stores (warehouse club). As of 2022, Costco ...
.


Walmart International (2009–2013)

Walmart officials moved McMillon from his role at Sam's Club to lead Walmart's international division in February 2009, replacing Mike Duke, who was promoted to CEO of Walmart Stores, Inc. Under McMillon, Walmart International focused on improving in existing markets, such as
Canada Canada is a country in North America. Its Provinces and territories of Canada, ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, covering over , making it the world ...
,
China China, officially the People's Republic of China (PRC), is a country in East Asia. It is the world's List of countries and dependencies by population, most populous country, with a Population of China, population exceeding 1.4 billion, slig ...
,
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the continental mainland. It comprises England, Scotland, Wales and No ...
and the
Americas The Americas, which are sometimes collectively called America, are a landmass comprising the totality of North and South America. The Americas make up most of the land in Earth's Western Hemisphere and comprise the New World. Along with t ...
. One area of particular importance to McMillon was integrating Walmart's "everyday low prices" model to these international markets. Under McMillon, the international division acquired a majority stake in South Africa's Massmart Holdings Ltd. for . During McMillon's tenure, Walmart International's sales growth outpaced Walmart US and grew to 29 percent of total sales company-wide. When McMillon first became head of the division, it comprised more than 3,300 stores in 14 countries. When Walmart announced it would move him to head Walmart Stores, Inc. in late 2013, Walmart International operated 6,300 stores in 26 countries.


CEO of Walmart, Inc. (2014–present)

Walmart announced on November 25, 2013, that McMillon would immediately join the company's board of directors, and would replace Mike Duke as Walmart CEO effective on February 1, 2014, becoming the company's fifth chief executive. McMillon took over the company at a time of slowing growth and increased competition from rivals, such as
Costco Costco Wholesale Corporation (doing business as Costco Wholesale and also known simply as Costco) is an American multinational corporation which operates a chain of membership-only big-box retail stores (warehouse club). As of 2022, Costco ...
, Amazon.com, grocery store chains
Kroger The Kroger Company, or simply Kroger, is an American retail company that operates (either directly or through its subsidiaries) supermarkets and multi-department stores throughout the United States. Founded by Bernard Kroger in 1883 in Cinc ...
and Safeway, and discount chains of small stores like
Family Dollar Family Dollar Stores, Inc. is an American variety store chain. With over 8,000 locations in all states except Alaska and Hawaii, it was the second largest retailer of its type in the United States until it was acquired by Dollar Tree in 2015 and ...
and
Dollar General Dollar General Corporation is an American chain of variety stores headquartered in Goodlettsville, Tennessee. As of April 11, 2022, Dollar General operates 18,216 stores in the continental United States. The company began in 1939 as a family-o ...
. Within his first two years as chief executive, McMillon raised wages for hourly workers in the US, boosted the company's commitment to e-commerce and revamped Walmart's executive team. While increased spending on labor and Walmart's digital offerings lowered short-term profits, McMillon argued that the moves would lead to happier workers and better customer service, as well as a better footing in a changing retail market. In February 2015, McMillon announced Walmart would invest an additional in higher associate wages, benefits and training, including raising its lowest wage to an hour in 2015 and an hour for 2016. The action affected 40 percent of the company's 1.4million US workers. In January 2016, McMillon announced raises for the majority of its workers, free basic short-term disability for full-time workers and a revised paid time off program. McMillon made it a long-term goal of Walmart to increase investments in e-commerce, stressing a need to create a "seamless shopping experience". As such he announced in 2015 that Walmart would invest on its online operations. Another goal is to improve the company's environmental sustainability and eliminate waste across the company. In 2014, Walmart began rolling out an initiative to replace lighting in its stores in the US, UK, Latin America and Asia with LED lights for energy efficiency. At the
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World Economic Forum The World Economic Forum (WEF) is an international non-governmental and lobbying organisation based in Cologny, canton of Geneva, Switzerland. It was founded on 24 January 1971 by German engineer and economist Klaus Schwab. The foundation, ...
in January 2016, McMillon said Walmart would press three of its main goals: supply the company with renewable energy, eliminate waste and promote sustainably packaged goods. As CEO, McMillon sought to make a "positive difference" in other issues. On March 31, 2015, McMillon issued a statement urging
Arkansas Arkansas ( ) is a landlocked state in the South Central United States. It is bordered by Missouri to the north, Tennessee and Mississippi to the east, Louisiana to the south, and Texas and Oklahoma to the west. Its name is from the Os ...
Gov.
Asa Hutchinson William Asa Hutchinson II (, '' AY-sə''; born December 3, 1950) is an American attorney, businessman, and politician who is the 46th and current governor of Arkansas. A member of the Republican Party, he was the U.S. attorney for the Fort Smi ...
to veto the state's "religious freedom" bill. McMillon said the bill "threatens to undermine the spirit of inclusion present throughout the state of Arkansas and does not reflect the values we proudly uphold". In June 2015, McMillon said the company would stop selling Confederate flag merchandise following the shooting of nine black churchgoers in Charleston, South Carolina. McMillon altered Walmart's gun sales. He told ''
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'' in an interview that Walmart's selection of firearms should be geared towards hunters and sports shooters. In August 2015, the company ceased sales of military-style semiautomatic weapons. ''
Forbes ''Forbes'' () is an American business magazine owned by Integrated Whale Media Investments and the Forbes family. Published eight times a year, it features articles on finance, industry, investing, and marketing topics. ''Forbes'' also r ...
'' named McMillon to its World's Most Powerful People list in 2014, 2015 and 2016 where he ranked No.29, No.32, No.27 respectively. ExecRank ranked McMillon No.4 on its 2015 list of top CEOs for large companies. In December 2016, McMillon joined a business forum assembled by then president-elect
Donald Trump Donald John Trump (born June 14, 1946) is an American politician, media personality, and businessman who served as the 45th president of the United States from 2017 to 2021. Trump graduated from the Wharton School of the University of P ...
to provide strategic and policy advice on economic issues. In August 2017, McMillon wrote a rebuke of President Trump's response to the violent protests
Charlottesville Charlottesville, colloquially known as C'ville, is an independent city in the Commonwealth of Virginia. It is the county seat of Albemarle County, which surrounds the city, though the two are separate legal entities. It is named after Queen Cha ...
, Virginia in an email to all employees and on the internal company website that is viewable by the public. The statement said the President, "missed a critical opportunity to help bring our country together". A company spokesman said McMillon would continue to serve on a presidential advisory council on economic development. In September 2019, McMillion announced that the company would no longer sell ammunition used for handguns and military-style weapons. This policy update came as a result of the
mass shooting There is a lack of consensus on how to define a mass shooting. Most terms define a minimum of three or four victims of gun violence (not including the shooter or in an inner city) in a short period of time, although an Australian study from 200 ...
which took place at a Walmart in El Paso, Texas in August 2019. McMillion's actions to create a dialogue and take actions around the issue, set a new precedent for how corporations and their leaders address these matters.


Personal life

McMillon lives with his wife, Shelley, in Bentonville, Arkansas. They have two sons. Doug McMillon is a born-again
Christian Christians () are people who follow or adhere to Christianity, a monotheistic Abrahamic religion based on the life and teachings of Jesus Christ. The words '' Christ'' and ''Christian'' derive from the Koine Greek title ''Christós'' (Χρι� ...
.Doug McMillon - Are You Setting the Right Example
at 0:47-0.58 in the video.


References


External links

* * {{DEFAULTSORT:McMillon, Doug 1966 births American retail chief executives Directors of Walmart Living people People from Jonesboro, Arkansas People from Memphis, Tennessee Sam M. Walton College of Business alumni University of Arkansas alumni University of Tulsa alumni Walmart people American chief executives of Fortune 500 companies