Document imaging is an

information technology Information technology (IT) is a set of related fields within information and communications technology (ICT), that encompass computer systems, software, programming languages, data processing, data and information processing, and storage. Inf ...

category for systems capable of replicating documents commonly used in business. Document imaging systems can take many forms including

microfilm A microform is a scaled-down reproduction of a document, typically either photographic film or paper, made for the purposes of transmission, storage, reading, and printing. Microform images are commonly reduced to about 4% or of the original d ...

, on demand printers, facsimile machines, copiers,

multifunction printer An MFP (multi-function product/printer/peripheral), multi-functional, all-in-one (AIO), or multi-function device (MFD), is an office machine which incorporates the functionality of multiple devices in one, so as to have a smaller footprint in a ...

s, document scanners, computer output microfilm (COM) and archive writers. Document Imaging means the conversion of paper files (of any size or description) or microfilm / fiche to digital images.

Transitioning to digital in the legal sector

The UK have been working slowly over the last decade to transition to digital processes. In 2013, the government launched an online claims portal to help keep track of and manage claims efficiently and quickly. Created to deal with claims of up to £25,000, the portal applies to organisations on the receiving end of employer liability and public liability claims. On May 31, 2021, a new separate system was launched called Official Injury Claim. This service deals with motor accidents and handles personal injury claims up to £5,000. Virtual hearings conducted over the telephone and video links are becoming more common practice, which is extremely useful in sensitive court cases. Over the recent years, partly driven by GDPR, many law firms have been forced to rethink the way they manage data. Paper case files and manual processes were still very much prevalent in the legal sector pre-Covid. The current crisis, though, has completely shifted the way law firms work; they have had to quickly adopt new ways of working. It has presented a window of opportunity for private law firms to review company structures and identify inefficiencies that have existed for years. The need for an efficient method of working was highlighted further during the lockdown when employees without electronic access to documentation struggled to work from home.

Document management

Document imaging is a part of

enterprise content management Enterprise content management (ECM) extends the concept of content management by adding a timeline for each content item and, possibly, enforcing processes for its creation, approval, and distribution. Systems using ECM generally provide a secur ...

. In the early days of content management technologies, the term "document imaging" was used interchangeably with "document image management" as the industry tried to separate itself from the micrographic and reprographic technologies. In the late 1980s, a new document management technology emerged: electronic document management. This technology was built around the need to manage and secure the escalating volume of electronic documents (

spreadsheet A spreadsheet is a computer application for computation, organization, analysis and storage of data in tabular form. Spreadsheets were developed as computerized analogs of paper accounting worksheets. The program operates on data entered in c ...

s, word-processing documents,

PDF Portable document format (PDF), standardized as ISO 32000, is a file format developed by Adobe Inc., Adobe in 1992 to present documents, including text formatting and images, in a manner independent of application software, computer hardware, ...

s, e-mails) generated in organizations.

Identity document scanning

Customer

identity document An identity document (abbreviated as ID) is a documentation, document proving a person's Identity (social science), identity. If the identity document is a plastic card it is called an ''identity card'' (abbreviated as ''IC'' or ''ID card''). ...

scanning and storage is used for the purpose of age verification, identifying barred members and identifying individuals to the authorities in the case of criminal incidents. They are typically used at

nightclubs A nightclub or dance club is a club that is open at night, usually for drinking, dancing and other entertainment. Nightclubs often have a bar and discotheque (usually simply known as disco) with a dance floor, laser lighting displays, and ...

casino A casino is a facility for gambling. Casinos are often built near or combined with hotels, resorts, restaurants, retail shops, cruise ships, and other tourist attractions. Some casinos also host live entertainment, such as stand-up comedy, conce ...

s, music venues, and many entities governed under the US Customer Identification Program (CIP). Systems used include Id Scan Biometrics's ''Scan Net'' and ID Vista products. Id Scan Biometrics system was developed by Tamlyn Thompson in 2005.

United Kingdom nightclubs

UK licensing authorities are increasingly requiring

nightclub A nightclub or dance club is a club that is open at night, usually for drinking, dancing and other entertainment. Nightclubs often have a Bar (establishment), bar and discotheque (usually simply known as disco) with a dance floor, laser lighti ...

s to scan and retain clubbers' ID details. Privacy and data security concerns have been raised by customers and the protest group NO2ID. For example, Clubscan was an ID card scanning system invented in 2003. It took scanned images of

patrons' ID documents and stored their personal details, for the purpose of age verification, identifying barred members and identifying individuals to the authorities in the case of criminal incidents. Clubscan is now discontinued and replaced by SCAN NET (the Safer Clubbing At Night Network) and serving over 1200 connected venues in the UK.

Proof of delivery (POD)

POD receipt can be generated into a digital image and full POD status report is generated into an excel spreadsheet. With e-retrieval of shipping documents,Art Zipkin, DDC FPO, http://ddcfpo.com/solutions/pod-retrieval basic functions are dimensionalized, and newly streamlined administrative operations suddenly become a very strategic step in a business model.

References

{{reflist, 30em, refs= {{cite web , title=Concerns grow over the rise of compulsory ID scanning in pubs, clubs and venues , author=Mike Urban , date=April 2, 2013 , publisher=Brixton Buzz , url=http://www.brixtonbuzz.com/2013/04/concerns-grow-over-the-rise-of-compulsory-id-scanning-in-venues/ , access-date=January 25, 2017 {{cite news , title = Private ID scans leave fetish club-goers feeling exposed , author = John Ozimek , url = https://www.theregister.co.uk/2009/04/24/torture_garden_club_scan/ , agency =

The Register ''The Register'' (often also called El Reg) is a British Technology journalism, technology news website co-founded in 1994 by Mike Magee (journalist), Mike Magee and John Lettice. The online newspaper's Nameplate_(publishing), masthead Logo, s ...

, date = 24 April 2009 , access-date = May 17, 2009 {{cite news , title = Private kinks, public exposure , author = Kate Bevan , url = https://www.theguardian.com/commentisfree/libertycentral/2009/may/16/privacy-idcards , agency =

The Guardian ''The Guardian'' is a British daily newspaper. It was founded in Manchester in 1821 as ''The Manchester Guardian'' and changed its name in 1959, followed by a move to London. Along with its sister paper, ''The Guardian Weekly'', ''The Guardi ...