Swedish Consumer Agency ( sv, Konsumentverket) is a
Swedish government agency that answers to the
Ministry of Finance. Its
director general is also designated Consumer
ombudsman (''Konsumentombudsmannen, KO'').
The agency, with a staff of around 120 located in
Karlstad
Karlstad (, ) is the List of urban areas in Sweden by population, 20th-largest city in Sweden, the seat of Karlstad Municipality, the capital of Värmland County, and the largest city in the province Värmland in Sweden. The city proper had 65,856 ...
, provides the Swedish general public with consumer affairs assistance, acting in the collective interest of
consumers. It is active in the fields of
advertising
Advertising is the practice and techniques employed to bring attention to a product or service. Advertising aims to put a product or service in the spotlight in hopes of drawing it attention from consumers. It is typically used to promote a ...
and contract terms, consumer information and product safety. The task of resolving individual consumer disputes, however, is handled by the
National Board for Consumer Complaints.
See also
*
Government agencies in Sweden.
External links
Official website
Consumer rights agencies
Consumer Agency
Ombudsmen in Sweden
{{Sweden-gov-stub