Conflict Of Interest
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A conflict of interest (COI) is a situation in which a person or
organization An organization or organisation (English in the Commonwealth of Nations, Commonwealth English; American and British English spelling differences#-ise, -ize (-isation, -ization), see spelling differences) is an legal entity, entity—such as ...
is involved in multiple interests,
financial Finance refers to monetary resources and to the study and Academic discipline, discipline of money, currency, assets and Liability (financial accounting), liabilities. As a subject of study, is a field of Business administration, Business Admin ...
or otherwise, and serving one interest could involve working against another. Typically, this relates to situations in which the personal interest of an individual or organization might adversely affect a duty owed to make decisions for the benefit of a third party. An "interest" is a commitment, obligation, duty or goal associated with a specific social role or practice. By definition, a "conflict of interest" occurs if, within a particular decision-making context, an individual is subject to two coexisting interests that are in direct conflict with each other ("competing interests"). This is important because under these circumstances, the decision-making process can be disrupted or compromised, affecting the integrity or reliability of the outcomes. Typically, a conflict of interest arises when an individual occupies two social roles simultaneously, generating opposing benefits or loyalties. The interests involved can be pecuniary or non-pecuniary. The existence of such conflicts is an objective fact, not a state of mind, and does not in itself indicate any lapse or moral error. However, especially where a decision is being taken in a
fiduciary A fiduciary is a person who holds a legal or ethical relationship of trust with one or more other parties (legal person or group of persons). Typically, a fiduciary prudently takes care of money or other assets for another person. One party, ...
context, it is important that the contending interests are clearly identified and the process for separating them is rigorously established. Typically, this will involve the conflicted individual either giving up one of the conflicting roles or recusing themselves from the particular decision-making process. The presence of a conflict of interest is independent of the occurrence of inappropriateness. Therefore, a conflict of interest can be discovered and voluntarily defused before any
corruption Corruption is a form of dishonesty or a criminal offense that is undertaken by a person or an organization that is entrusted in a position of authority to acquire illicit benefits or abuse power for one's gain. Corruption may involve activities ...
occurs. A conflict of interest exists if the circumstances are reasonably believed (based on past experience and objective evidence) to create a risk that a decision ''may'' be unduly influenced by other, secondary interests, and not on whether a particular individual ''is actually'' influenced by a secondary interest. A widely used definition is: "A conflict of interest is a set of circumstances that creates a risk that professional judgement or actions regarding a primary interest will be unduly influenced by a secondary interest." ''Primary interest'' refers to the principal goals of the profession or activity, such as the protection of clients, the health of patients, the integrity of research, and the duties of public officers. ''Secondary interest'' includes personal benefit and is not limited to only financial gain but also such motives as the desire for professional advancement, or the wish to do favors for family and friends. These secondary interests are not treated as wrong in and of themselves, but become objectionable when they are believed to have greater weight than the primary interests. Conflict of interest rules in the public sphere mainly focus on financial relationships since they are relatively more objective,
fungible In economics and law, fungibility is the property of something whose individual units are considered fundamentally interchangeable with each other. For example, the fungibility of money means that a $100 bill (note) is considered entirely equ ...
, and quantifiable, and usually involve the political, legal, and medical fields.


In the practice of law

Conflicts of interest have been described as the most pervasive issue facing modern lawyers. Legal conflicts rules are at their core corollaries to a lawyer's two basic fiduciary duties: (1) the duty of loyalty and (2) the duty to preserve client confidences. The lawyer's duty of loyalty is fundamental to the attorney-client relationship and has developed from the biblical maxim that no person can serve more than one master. Just as fundamental is the lawyer's duty to maintain client confidences, which protects clients' legitimate expectations that they can make full disclosure of all facts to their attorneys without fear of exposure. The basic formulation of the conflicts of interest rule is that a conflict exists "if there is a substantial risk that the lawyer's representation of the client would be materially and adversely affected by the lawyer's own interests or by the lawyer's duties to another current client, a former client, or a third person." The duty of loyalty requires an attorney not to act directly adverse to an existing client, even on an unrelated matter where the lawyer has no client confidences. Such a loyalty conflict has been labeled a ''concurrent'' conflict of interest. The duty of confidentiality is protected in rules prohibiting so-called ''successive'' conflicts of interest, when a lawyer proposes to act adversely to the interests of a former client.''Model Rules of Prof'l Conduct r. 1.9 (Am. Bar Ass'n 1983).'' A lawyer who has formerly represented a client in a matter is precluded from representing another person in the same or a substantially related matter that is materially adverse to the former client. These two basic formulations – that a lawyer may not act directly adverse to a current client or adverse to a former client on a substantially related matter – form the cornerstone of modern legal conflicts of interest rules.Sisk, et al., §4-7.1 at 357-58.


Concurrent conflicts of interest


Direct adversity to current client

An attorney owes the client undivided loyalty. The courts have described this principle as "integral to the nature of an attorney's duty."''Flatt v. Superior Court'', 9 Cal. 4th 275, 282 (1994). Without undivided loyalty, irreparable damage may be done "to the existing client's sense of trust and security – features essential to the effective functioning of the fiduciary relationship..." A key feature of the duty of loyalty is that an attorney may not act directly adverse to a current client or represent a litigation adversary of the client in an unrelated matter. The damage done is to the client's confidence that the lawyer is serving their interests faithfully. An example of a lawyer acting directly adverse to a client is when the lawyer sues the client. At the other end of the spectrum is when a lawyer represents business competitors of the client who are not adverse to it in a lawsuit or negotiation. Representing a client's business competitors in unrelated matters does not constitute direct adversity nor give rise to a loyalty conflict. As one state bar ethics committee has noted: Direct adversity may arise in litigation when an attorney sues a client or defends an adversary in an action their client has brought. It may also arise in business negotiations, when a lawyer negotiates on behalf of an adversary against a current client, even if the matter is unrelated to any matter the lawyer is handling for the client. However, merely advocating opposite sides of the same legal issue does not give rise to direct adversity. Even if a lawyer's advocacy in an unrelated matter may make unfavorable law for another client, such effects are only indirect and not subject to the conflicts rules.''California State Bar Ethics Opinion 1989-108.'' There is no conflict in advocating positions that may be unfavorable to another client so long as the lawyer is not directly litigating or negotiating against that client.


= Identity of the client – corporations

= One of the most frequently arising questions in corporate practice is whether parent corporations and their subsidiaries should be treated as the same or different entities for conflicts purposes.California State Bar Ethics Opinion 1989-113. The first authority to rule on this question was the California State Bar Ethics Committee, which issued a formal opinion ruling that parent corporations and their subsidiaries are to be considered distinct entities for conflicts purposes. The California committee considered a situation where an attorney undertook a representation directly adverse to the wholly owned subsidiary of a client, when the lawyer did not represent the subsidiary. Relying on the entity as client framework in Model Rule 1.13, the California committee opined that there was no conflict as long as the parent and subsidiary did not have a "sufficient unity of interests." The committee announced the following standard for evaluating the separateness of parent and subsidiary: As one commentator has noted, "For a state ethics opinion, California Opinion 1989-113 has been unusually influential, both with courts there, with ethics committees elsewhere, and through the latter set of ethics committee opinions, with... recent decisions in other jurisdictions." The California opinion has been followed by ethics committees in such jurisdictions as New York, Illinois and the District of Columbia, and served as the basis of ABA Formal Ethics Opinion 95-390. The law in most jurisdictions is that parent corporations and their subsidiaries are treated as distinct entities, except in limited circumstances noted by the California ethics committee where they have a unity of interests. The Second Circuit has adopted a variation of the California standard. In ''GSI Commerce Solutions, Inc. v. BabyCenter LLC,'' the court ruled that parent corporations and their subsidiaries should be treated as the same entity for conflicts purposes when both companies rely "on the same in-house legal department to handle their legal affairs." However, the court ruled that the lawyer and client can contract around this default standard. The court quoted with approval the opinion of the City of New York Committee on Professional and Judicial Ethics, which stated, "corporate family conflicts may be averted by ... an engagement letter ... that delineates which affiliates, if any, of a corporate client the law firm represents..."


=Material limitation conflicts

= A concurrent conflict will also exist when "there is a significant risk that the representation of one or more clients will be materially limited by the lawyer's responsibilities to another client, a former client or a third person or by a personal interest of the lawyer." Comment 8 to Model Rule 1.7 states, by way of example, that an attorney representing multiple persons forming a joint venture may be materially limited in recommending the courses of action that any jointly represented client may take because of the lawyer's duty to the other participants in the joint venture. The
Supreme Court of Minnesota The Minnesota Supreme Court is the highest court in the U.S. state of Minnesota. The court hears cases in the Supreme Court chamber in the Minnesota State Capitol or in the nearby Minnesota Judicial Center. History The court was first assemb ...
found a material limitation conflict in ''In re Petition for Disciplinary Action Against Christopher Thomas Kalla.'' In ''Kalla,'' an attorney was disciplined for representing a borrower bringing suit against her lender for charging a usurious interest rate while simultaneously representing the mortgage broker who arranged the loan as a third-party defendant in the same lawsuit. Although neither client had brought an action against the other, the court found a material limitation conflict: "Advocating for Client A would potentially harm Client B, who was potentially liable for contribution. Kalla's ability to fully advocate for both was materially limited by Kalla's dual representation."


Consent to concurrent conflicts of interest


= Consent to current conflicts

= A concurrent conflict of interest may be resolved if four conditions are met. They are: # the lawyer reasonably believes that the lawyer will be able to provide competent and diligent representation to each affected client; # the representation is not prohibited by law; # the representation does not involve the assertion of a claim by one client against another client represented by the lawyer in the same litigation or other proceeding before a tribunal; and # each affected client gives informed consent, confirmed in writing. Informed consent requires that each affected client be fully advised about the material ways that the representation could adversely affect that client. In joint representations, the information provided should include the interests of the lawyer and other affected clients, the courses of action that could be foreclosed due to the joint representation, the potential danger that the client's confidential information might be disclosed, and the potential consequences if the lawyer had to withdraw at a later stage in the proceedings. Merely telling the client that there are conflicts, without further explanation, is not adequate disclosure.''Ransburg Corp. v. Champion Spark Plug Co.'', 648 F. Supp. 1040, 1045-46 (N.D. Ill. 1986). The lawyer must fully disclose the potential impairment to the lawyer's loyalty and explain how another unconflicted attorney might better serve the client's interests.


= Prospective consent to future conflicts

= It is not unusual in the current legal environment of large multinational and global law firms to seek advance or prospective waivers of future conflicts from their clients.District of Columbia Bar Association Ethics Opinion 309. A law firm is particularly likely to seek a prospective waiver when a large corporation seeks the firm's specialized knowledge in a small matter, without a high likelihood of repeat business. As the ABA stated in its Ethics Opinion 93-372: Prospective waivers are most likely to be upheld by the courts when they are given by sophisticated corporate clients represented by independent counsel in the negotiation of the waiver. However, in ''Sheppard, Mullin, Richter & Hampton, LLP v. J-M Manufacturing Co.'', the California Supreme Court held that a prospective waiver that did not make specific disclosure of an actual current conflict was not effective to waive that conflict. As the court said, The ''Sheppard Mullin'' case does not invalidate prospective waivers in California. It only holds that waivers of current and actual conflicts must specifically disclose those conflicts, an unremarkable conclusion.


= The hot potato doctrine

= If a client will not consent to a conflict and allow a lawyer to take on another representation, the lawyer cannot then withdraw from the existing representation, thus turning the existing client into a former client and ending the duty of loyalty. As the courts have stated, the lawyer cannot "drop a client like a hot potato" to cure a conflict. This label has stuck, and the doctrine is now aptly called the "hot potato" doctrine. However, as one commentator has pointed out, the reasoning underlying this line of cases has been sparse, and few courts have attempted to justify this result through an analysis of the ethics rules. The unstated rationale behind the Hot Potato doctrine is that a withdrawal attempted without good cause under Model Rule 1.16(b) is an ineffective withdrawal, which does not successfully terminate the existing attorney-client relationship. When viewed in this light, a withdrawal accomplished with good cause should be an effective withdrawal that does permit a lawyer to take on a representation that would otherwise be conflicting, as long as there is no substantial relationship with the prior matter. The standard used to assess conflicts involving such former clients will be discussed in the next section.


Successive conflicts of interest


= The substantial relationship test

= Conflicts of interest rules involving former clients are primarily designed to enforce the attorney's duty to preserve a client's confidential information. Model Rule 1.9(a) sets forth this doctrine in a rule that has come to be known as the substantial relationship test. The rule states: Without the substantial relationship test, a client attempting to prove that its former lawyer possesses its confidential information might have to disclose publicly the very confidential information it is trying to protect.Richard C. Solomon, ''Successive representation: A conflicts trap for the unwary,'' California State Bar (March 2017). The substantial relationship test was designed to protect against such disclosures. Under this test, the attorney's possession of the former client's confidential information is presumed if "confidential information material to the current dispute would normally have been imparted to the attorney by virtue of the nature of the former representation." The substantial relationship test reconstructs whether confidential information was likely to be imparted by the former client to the lawyer by analyzing "the similarities between the two factual situations, the legal questions posed, and the nature and extent of the attorney's involvement with the cases."


= Imputation of conflicts

= The conflicts of an individual lawyer are imputed to all attorneys who "are associated with that lawyer in rendering legal services to others through a law partnership, professional corporation, sole proprietorship, or similar association." This imputation of conflicts can lead to difficulties when attorneys from one law firm leave and join another firm. The issue then arises whether the conflicts of the itinerant lawyer's former firm are imputed to their new firm. In ''Kirk v. First American Title Co.,'' the court ruled that an itinerant lawyer's conflicts are not imputed to their new law firm if that firm timely sets up an effective ethics screen preventing the lawyers from imparting any confidential information to the lawyers in the new firm. An effective ethics screen rebuts the presumption that the itinerant lawyers shared confidential information with the lawyers in the new firm. The components of an effective ethics screen, as described by the court in ''Kirk,'' are: # physical, geographic, and departmental separation of attorneys; # prohibitions against and sanctions for discussing confidential matters; # established rules and procedures preventing access to confidential information and files; # procedures preventing a disqualified attorney from sharing in the profits from the representation; # continuing education in professional responsibility.
Judicial disqualification Recusal is the legal process by which a judge, juror, or other adjudicator steps aside from participating in a case due to potential bias, conflict of interest, or appearance of impropriety. This practice is fundamental to ensuring fairness an ...
, also referred to as ''recusal'', refers to the act of abstaining from participation in an official action such as a court case/legal proceeding due to a conflict of interest of the presiding court official or administrative officer. Applicable statutes or canons of
ethics Ethics is the philosophy, philosophical study of Morality, moral phenomena. Also called moral philosophy, it investigates Normativity, normative questions about what people ought to do or which behavior is morally right. Its main branches inclu ...
may provide standards for recusal in a given proceeding or matter. Providing that the judge or presiding officer must be free from disabling conflicts of interest makes the fairness of the proceedings less likely to be questioned.Lessig 2011, pp. 29-32 In the
practice of law In its most general sense, the practice of law involves giving legal advice to clients, drafting legal documents for clients, and representing clients in legal negotiations and court proceedings such as lawsuits, and is applied to the profes ...
, the duty of loyalty owed to a client prohibits an attorney (or a
law firm A law firm is a business entity formed by one or more lawyers to engage in the practice of law. The primary service rendered by a law firm is to advise consumer, clients (individuals or corporations) about their legal rights and Obligation, respon ...
) from representing any other party with interests adverse to those of a current client. The few exceptions to this rule require informed written consent from all affected clients, ''i.e.'', an "ethical wall". In some circumstances, a client can never waive a conflict of interest. In perhaps the most common example encountered by the general public, the same firm should not represent both parties in a divorce or child custody matter. Found conflict can lead to denial or disgorgement of legal fees, or in some cases (such as the failure to make mandatory disclosure), criminal proceedings. In 1998, a Milbank, Tweed, Hadley & McCloy partner was found guilty of failing to disclose a conflict of interest, disbarred, and sentenced to 15 months of imprisonment. In the United States, a law firm usually cannot represent a client if the client's interests conflict with those of another client, even if separate lawyers within the firm represent the two clients, unless (in some jurisdictions) the lawyer is segregated from the rest of the firm for the duration of the conflict. Law firms often employ software with their case management and accounting systems to meet their duties, monitor their exposure to conflicts of interest, and assist in obtaining waivers.


Outside of the practice of law

More generally, conflicts of interest can be defined as any situation in which an individual or corporation (either private or governmental) is in a position to exploit a professional or official capacity in some way for their personal or corporate benefit. Depending upon the law or rules related to a particular organization, the existence of a conflict of interest may not, in and of itself, be evidence of wrongdoing. In fact, for many professionals, it is virtually impossible to avoid having conflicts of interest from time to time. A conflict of interest can, however, become a legal matter, for example, when an individual tries (and/or succeeds in) influencing the outcome of a decision for personal benefit. A director or executive of a corporation will be subject to legal liability if a conflict of interest breaches their duty of loyalty. There is often confusion over these two situations. Someone accused of a conflict of interest may deny it exists because they did not act improperly. A conflict of interest can exist even if no improper acts result from it. (One way to understand this is to use the term "conflict of roles". A person with two roles—an individual who owns
stock Stocks (also capital stock, or sometimes interchangeably, shares) consist of all the Share (finance), shares by which ownership of a corporation or company is divided. A single share of the stock means fractional ownership of the corporatio ...
and is also a
government A government is the system or group of people governing an organized community, generally a State (polity), state. In the case of its broad associative definition, government normally consists of legislature, executive (government), execu ...
official, for example—may experience situations where those two roles conflict. The conflict can be mitigated—see below—but it still exists. In and of itself, having two roles is not illegal, but the differing roles will certainly incentivize improper acts in some circumstances.) As an example, in the sphere of business and control, according to the Institute of Internal Auditors: A few examples of conflict of interest are: * When a member of the commissioners of a state highway commission owns a piece of property, the state will have to condemn it. The conflict of interest comes in because the commission will want to acquire the property at the lowest possible price (subject to it being at least fair market value) while, as the property owner, they will want the highest possible price they can get. * When an officer or director of a corporation owns a patent or copyright that either was developed before they were involved with the corporation (which means it cannot be subject to a contractual right of assignment or work for hire) or that it was developed for a type of product not related to the scope of their employment. Authors or inventors will want a large license fee or royalty, while as an officer of the corporation, they are expected to offer as little as possible. * A judge deciding a bench trial or an arbitrator in binding arbitration must not decide a case where a relative, acquaintance, or business partner is a party. Because they may give overly favorable terms to that party, or where they might impose excessively harsh terms (such as a judge having their estranged child, parent, or ex-spouse as a criminal defendant being sentenced before them).


Organizational

An organizational conflict of interest (OCI) may exist in the same way as described above, for instance where a corporation provides two types of service to the government and these services conflict (e.g.: manufacturing parts and then participating in a selection committee comparing parts manufacturers). Corporations may develop simple or complex systems to mitigate the risk or perceived risk of a conflict of interest. These risks can be evaluated by a government agency (for example, in a U.S. Government RFP) to determine whether the risks create a substantial advantage to the organization in question over its competition, or will decrease the overall competitiveness of the bidding process.


Conflict of interest in the healthcare industry

The influence of the
pharmaceutical industry The pharmaceutical industry is a medical industry that discovers, develops, produces, and markets pharmaceutical goods such as medications and medical devices. Medications are then administered to (or self-administered by) patients for curing ...
on medical research has been a major cause for concern. In 2009, a study found that "a significant number of academic institutions" do not have clear guidelines for relationships between Institutional Review Boards and industry. The medical-industrial complex describes the interaction between physicians' conflict of interest with for-profit healthcare,
continuing medical education Continuing medical education (CME) is continuing education (CE) that helps those in the medical field maintain competence and learn about new and developing areas of their field. These activities may take place as live events, written publications ...
, and patients' ethical considerations. In contrast to this viewpoint, an article and associated editorial in the ''
New England Journal of Medicine ''The New England Journal of Medicine'' (''NEJM'') is a weekly medical journal published by the Massachusetts Medical Society. Founded in 1812, the journal is among the most prestigious peer-reviewed medical journals. Its 2023 impact factor was ...
'' in May 2015 emphasized the importance of pharmaceutical industry-physician interactions for the development of novel treatments, and argued that moral outrage over industry malfeasance had unjustifiably led many to overemphasize the problems created by financial conflicts of interest. The article noted that major healthcare organizations such as the National Center for Advancing Translational Sciences of the National Institutes of Health, the President's Council of Advisors on Science and Technology, the World Economic Forum, the Gates Foundation, the Wellcome Trust, and the Food and Drug Administration had encouraged greater interactions between physicians and industry to bring greater benefits to patients.


Types

The following are the most common forms of conflicts of interests: * Self-dealing, in which an official who controls an organization causes it to enter into a transaction with the official, or with another organization that benefits the official only. The official is on both sides of the "deal." * Outside employment, in which the interests of one job conflict with another. *
Nepotism Nepotism is the act of granting an In-group favoritism, advantage, privilege, or position to Kinship, relatives in an occupation or field. These fields can include business, politics, academia, entertainment, sports, religion or health care. In ...
, in which a spouse, child, or other close relative is employed (or applies for employment) by an individual, or where goods or services are purchased from a relative or from a firm controlled by a relative. To avoid nepotism in hiring, many employment applications ask if the applicant is related to a current employee of the company. This allows recusal if the employed relative has a role in the hiring process. If this is the case, the relative could then be recused from any hiring decisions. * Gifts from friends who also do business with the person receiving the gifts or from individuals or corporations who do business with the organization in which the gift recipient is employed. Such gifts may include non-tangible things of value such as transportation and lodging. * Pump and dump, in which a stockbroker who owns a security artificially inflates the price by "upgrading" it or spreading rumors, sells the security and adds a short position, then "downgrades" the security or spreads negative rumors to push the price down. Other improper acts that are sometimes classified as conflicts of interest may have a better classification. For example, accepting
bribe Bribery is the corrupt solicitation, payment, or acceptance of a private favor (a bribe) in exchange for official action. The purpose of a bribe is to influence the actions of the recipient, a person in charge of an official duty, to act contrar ...
s can be classified as corruption, the use of government or corporate property or assets for personal use is
fraud In law, fraud is intent (law), intentional deception to deprive a victim of a legal right or to gain from a victim unlawfully or unfairly. Fraud can violate Civil law (common law), civil law (e.g., a fraud victim may sue the fraud perpetrato ...
, and unauthorized distribution of confidential information is a security breach. For these improper acts, there is no inherent conflict. COI is sometimes termed competition of interest rather than "conflict", emphasizing a
connotation A connotation is a commonly understood cultural or emotional association that any given word or phrase carries, in addition to its explicit or literal meaning, which is its denotation. A connotation is frequently described as either positive or ...
of the natural
competition Competition is a rivalry where two or more parties strive for a common goal which cannot be shared: where one's gain is the other's loss (an example of which is a zero-sum game). Competition can arise between entities such as organisms, indi ...
between valid interests—rather than the classical definition of conflict, which would include by definition including a victim and unfair aggression. Nevertheless, this
denotation In linguistics and philosophy, the denotation of a word or expression is its strictly literal meaning. For instance, the English word "warm" denotes the property of having high temperature. Denotation is contrasted with other aspects of meaning in ...
of conflict of interest is not generally seen.


Examples


Environmental hazards and human health

Baker summarized 176 studies of the potential impact of
Bisphenol A Bisphenol A (BPA) is a chemical compound primarily used in the manufacturing of various plastics. It is a colourless solid which is Solubility, soluble in most common organic solvents, but has very poor solubility in water. BPA is produced on a ...
on human health as follows: LessigLessig 2011 noted that this does not mean that the funding source influenced the results. However, it does raise questions about the validity of the industry-funded studies specifically, because the researchers conducting those studies have a conflict of interest; they are subject at minimum to a natural human inclination to please the people who paid for their work. Lessig provided a similar summary of 326 studies of the potential harm from cell phone usage with results that were similar but not as stark.


Self-regulation

Self-regulation of any group may also be a conflict of interest. If an entity, such as a corporation or government bureaucracy, is asked to eliminate unethical behavior within its own group, it may be in its interest in the short run to eliminate the appearance of unethical behavior, rather than the behavior itself, by keeping any ethical breaches hidden, instead of exposing and correcting them. An exception occurs when the ethical breach is already known by the public. In that case, it could be in the group's interest to end the ethical problem of which the public has knowledge, but keep the remaining breaches hidden.


Insurance claims adjusters

Insurance companies retain claims adjusters to represent their interest in adjusting claims. It is in the best interest of the insurance companies that the very smallest settlement is reached with its claimants. Based on the adjuster's experience and knowledge of the insurance policy it is very easy for the adjuster to convince an unknowing claimant to settle for less than what they may otherwise be entitled which could be a larger settlement. There is always a very good chance for a conflict of interest existing when one adjuster tries to represent both sides of a financial transaction such as an insurance claim. This problem is exacerbated when the claimant is told or believes, the insurance company's claims adjuster is fair and impartial enough to satisfy both their and the insurance company's interests. These types of conflicts could easily be avoided by the use of a third-party platform, independent of the insurers, which is agreed to, and named in the policy.


Purchasing agents and sales personnel

A person working as the equipment purchaser for a company may get a bonus proportionate to the amount the company is under budget by year-end. However, this becomes an incentive for the employee to purchase inexpensive, substandard equipment. Therefore, this is counter to the interests of those in the company who must actually use the equipment.
W. Edwards Deming William Edwards Deming (October 14, 1900 – December 20, 1993) was an American business theorist, composer, economist, industrial engineer, management consultant, statistician, and writer. Educated initially as an electrical engineer and later ...
listed "purchasing on price alone" as number 4 of his famous 14 points, and he often said things to the effect that "He who purchases on price alone deserves to get rooked."


Real estate agents

Real estate broker Real estate agents and real estate brokers are people who represent sellers or buyers of real estate or real property. While a broker may work independently, an agent usually works under a licensed broker to represent clients. Brokers and age ...
s have an inherent conflict of interest with the sellers they represent, because the usual commission structures of brokers motivate them to sell quickly rather than to sell at a higher price. However, a broker representing a buyer has a distinct disincentive to negotiate a lower price on behalf of their client, because they will simultaneously be negotiating their own commission lower.


Government officials

Regulating conflict of interest in government is an aim of
political ethics Political ethics (also known as political morality or public ethics) is the practice of making moral judgments about political action and political agents. It covers two areas: the ethics of process (or the ethics of office), which covers public off ...
. Public officials are expected to put service to the public and their constituents ahead of their personal interests. Conflict of interest rules are intended to prevent officials from making decisions in circumstances that could reasonably be perceived as violating this duty of office. Limiting conflicts is vital to the success of a democracy. Rules in the executive branch tend to be stricter and easier to enforce than in the legislative branch. This is visible through one study that highlights how members of Congress with specific stock investments may vote on regulatory and interventionist legislation. Two problems make legislative ethics of conflicts difficult and distinctive. First, as James Madison wrote, legislators should share a "communion of interests" with their constituents. Legislators cannot adequately represent constituents' interests without also representing some of their own. As Senator Robert S. Kerr said, "I represent the farmers of Oklahoma, although I have large farm interests. I represent the oil business in Oklahoma...and I am in the oil business...They don't want to send a man here who has no community of interest with them, because he wouldn't be worth a nickel to them." The problem is distinguishing special interests from all constituents' general interests. Second, the "political interests" of legislatures include campaign contributions, which they need to get elected and which are generally not illegal and not the same as a bribe. But under many circumstances, they can have the same effect. The problem is how to keep the secondary interest in raising campaign funds from overwhelming what should be their primary interest—fulfilling the duties of office. Political campaign contributions dominate politics in the United States in many ways. Candidates are often not considered "credible" unless they have a campaign budget far beyond what could reasonably be raised by citizens of ordinary means. The impact of this money can be found in many places, most notably in studies of how campaign contributions affect legislative behavior. For example, sugar in the United States has been roughly double the international price for over half a century. In the 1980s, this added $3 billion to the annual budget of U.S. consumers, according to Stern, who provided the following summary of one part of how this happens: This $3 billion translates into $41 per household per year. This is, in essence, a
tax A tax is a mandatory financial charge or levy imposed on an individual or legal entity by a governmental organization to support government spending and public expenditures collectively or to regulate and reduce negative externalities. Tax co ...
collected by a nongovernmental agency. It is a cost imposed on consumers by governmental decisions, but never considered in any standard
tax A tax is a mandatory financial charge or levy imposed on an individual or legal entity by a governmental organization to support government spending and public expenditures collectively or to regulate and reduce negative externalities. Tax co ...
collection data. Stern notes that sugar interests contributed $2.6 million to political campaigns, representing well over a $1,000 return for each $1 contributed to political campaigns. This, however, does not include the cost of lobbying. Lessig cites six studies that consider the cost of
lobbying Lobbying is a form of advocacy, which lawfully attempts to directly influence legislators or government officials, such as regulatory agency, regulatory agencies or judiciary. Lobbying involves direct, face-to-face contact and is carried out by va ...
with campaign contributions on various issues considered in
Washington, D.C. Washington, D.C., formally the District of Columbia and commonly known as Washington or D.C., is the capital city and federal district of the United States. The city is on the Potomac River, across from Virginia, and shares land borders with ...
Lessig 2011, pp. 43–52, 117 These studies produced estimates of the anticipated return on each $1 invested in lobbying and political campaigns ranging from $6 to $220. Lessig notes that clients who pay tens of millions of dollars to lobbyists typically receive billions. Lessig insists that this does not mean any legislator has sold their vote. One of the possible explanations Lessig gives for this phenomenon is that the money helped elect candidates who were more supportive of the issues pushed by the large amount of money spent on lobbying and political campaigns. He notes that if any money perverts democracy, it is the large contributions beyond the budgets of citizens of ordinary means; small contributions from common citizens have long been considered to support democracy. When such large sums become virtually essential to a politician's future, it generates a substantive conflict of interest, contributing to a fairly well-documented distortion of the nation's priorities and policies. Beyond this, whether elected or not, governmental officials often leave public service to work for companies affected by legislation they helped enact or companies they used to regulate. This practice is called the "
revolving door A revolving door typically consists of three or four doors that hang on a central shaft and rotate around a vertical axis within a cylindrical enclosure. To use a revolving door, a person enters the enclosure between two of the doors and then m ...
". Former legislators and regulators are accused of (a) using inside information for their new employers or (b) compromising laws and regulations in hopes of securing lucrative employment in the private sector. This possibility creates a conflict of interest for all public officials whose future may depend on the revolving door.


Finance industry and elected officials

Conflicts of interest among elected officials are part of the story behind the increase in the percentage of U.S. corporate domestic profits captured by the finance industry (depicted in the accompanying figure). From 1934 to 1985, the finance industry's share of U.S. domestic corporate profit averaged 13.8%. This increased to 23.5% between 1986 and 1999, and further increased to 32.6% between 2000 and 2010. Part of this increase may be due to increased efficiency from banking consolidation and innovations in new financial products, which benefit consumers. However, if most consumers had refused to accept financial products they did not understand (e.g.
negative amortization In finance, negative amortization (also known as NegAm, deferred interest or graduated payment mortgage) occurs whenever the loan payment for any period is less than the interest charged over that period so that the outstanding balance of the lo ...
loans), the finance industry would not have been as profitable as it has been, and the
Great Recession The Great Recession was a period of market decline in economies around the world that occurred from late 2007 to mid-2009.
might have been avoided or postponed. Economist Joseph Stiglitz argued that the Great Recession was partly created because, "Bankers acted greedily because they had incentives and opportunities to do so". They did this by making consumer financial products, like retail banking services and home mortgages, complex to enable charging higher fees. While more informed consumers may have been able to find better options than the major bank's primary offerings, many did not, which may have contributed to the financial industry's increased profits. Stiglitz has faced criticism over a conflict of interest and violating
Columbia University Columbia University in the City of New York, commonly referred to as Columbia University, is a Private university, private Ivy League research university in New York City. Established in 1754 as King's College on the grounds of Trinity Churc ...
's transparency policies by not disclosing his status as a paid consultant to the Argentinian government, while writing articles defending Argentina's planned default on over $1 billion in bond debt during the
1998–2002 Argentine great depression The 1998–2002 Argentine great depression was an economic depression in Argentina, which began in the third quarter of 1998 and lasted until the second quarter of 2002. It followed fifteen years of Economic history of Argentina#Stagnation (197 ...
. He has also been criticized for failing to disclose his paid consultancy to the Greek government while downplaying the risk of Greece defaulting on its debt during the
Greek government-debt crisis Greek may refer to: Anything of, from, or related to Greece, a country in Southern Europe: *Greeks, an ethnic group *Greek language, a branch of the Indo-European language family ** Proto-Greek language, the assumed last common ancestor of all kn ...
of 2009. Some economists have argued that a major portion of this increase and a driving force behind the Great Recession was the influence of money in politics. Between 1998 and 2008, the finance industry contributed an estimated $1.7 billion to political campaigns and spent $3.4 billion on lobbying, totaling $5.1 billion. Some argue this financial influence created conflicts of interest for legislators and the U.S. President, who may have been disincentivized from enacting policies that would negatively impact the finance industry, rather than protecting the public. If the finance industry's increased profit share from 23.5% to 32.6% is only attributed to governmental actions (subject to conflicts of interest created by campaign contributions), this suggests that the finance industry realized $270 billion in profit. This figure implies a return of over $50 for every $1 spent on political campaigns and finance industry lobbying. On a per capita basis, this would amount to almost $1,000 per U.S. resident. Few other investments have yielded such a high
return Return may refer to: In business, economics, and finance * Return on investment (ROI), the financial gain after an expense. * Rate of return, the financial term for the profit or loss derived from an investment * Tax return, a blank document or t ...
in such a short time.


Finance industry and economists

Economists (unlike other professions such as sociologists) do not formally subscribe to a professional ethical code. Close to 300 economists have signed a letter urging the
American Economic Association The American Economic Association (AEA) is a learned society in the field of economics, with approximately 23,000 members. It publishes several peer-reviewed journals, including the Journal of Economic Literature, American Economic Review, an ...
(the discipline's foremost professional body), to adopt such a code. The signatories include George Akerlof, a Nobel laureate, and Christina Romer, who headed Barack Obama's Council of Economic Advisers. This call for a code of ethics was supported by the public attention the documentary ''
Inside Job An inside job is a crime committed by a person in a position of trust, or with the help of someone either employed by the victim or entrusted with access to the victim's affairs or premises. Inside Job may also refer to: Books * ''Inside J ...
'' (winner of an Academy Award) drew to the consulting relationships of several influential economists. This documentary focused on conflicts that may arise when economists publish results or provide public recommendations on topics that affect industries or companies with which they have financial links. Critics of the profession argue, for example, that it is no coincidence that financial economists, many of whom were engaged as consultants by Wall Street firms, were opposed to regulating the financial sector. In response to criticism that the profession not only failed to predict the
2008 financial crisis The 2008 financial crisis, also known as the global financial crisis (GFC), was a major worldwide financial crisis centered in the United States. The causes of the 2008 crisis included excessive speculation on housing values by both homeowners ...
but may actually have helped create it, the American Economic Association has adopted new rules in 2012: economists will have to disclose financial ties and other potential conflicts of interest in papers published in
academic journal An academic journal (or scholarly journal or scientific journal) is a periodical publication in which Scholarly method, scholarship relating to a particular academic discipline is published. They serve as permanent and transparent forums for the ...
s. Backers argue such disclosures will help restore faith in the profession by increasing transparency which will help in assessing economists' advice.


Stockbrokers

A conflict of interest is a manifestation of
moral hazard In economics, a moral hazard is a situation where an economic actor has an incentive to increase its exposure to risk because it does not bear the full costs associated with that risk, should things go wrong. For example, when a corporation i ...
, particularly when a financial institution provides multiple services and the potentially competing interests of those services may lead to a concealment of information or dissemination of misleading information. A conflict of interest exists when a party to a transaction could potentially make a gain from taking actions that are detrimental to the other party in the transaction. There are many types of conflicts of interest such as a
pump and dump Pump and dump (P&D) is a form of securities fraud that involves artificially inflating the price of an owned stock through false and misleading positive statements (pump), in order to sell the cheaply purchased stock at a higher price (dump). O ...
by stockbrokers. This is when a stockbroker who owns a security artificially inflates the price by upgrading it or spreading rumors, and then sells the security and adds short position. They will then downgrade the security or spread negative rumors to push the price back down. This is an example of stock fraud. It is a conflict of interest because the stockbrokers are concealing and manipulating information to make it misleading for the buyers. The broker may claim to have the "inside" information about impending news and will urge buyers to buy the stock quickly. Investors will buy the stock, which creates a high demand and raises the prices. This rise in prices can entice more people to believe the hype and then buy shares as well. The stockbrokers will then sell their shares and stop promoting, the price will drop, and other investors are left holding stock that is worth nothing compared to what they paid for it. In this way, brokers use their knowledge and position to gain personally at the expense of others. The
Enron scandal The Enron scandal was an accounting scandal sparked by American energy company Enron, Enron Corporation filing for bankruptcy after news of widespread internal fraud became public in October 2001, which led to the dissolution of its accounting ...
is a major example of pump and dump. Executives participated in an elaborate scheme, falsely reporting profits, thus inflating its stock prices, and covered up the real numbers with questionable
accounting Accounting, also known as accountancy, is the process of recording and processing information about economic entity, economic entities, such as businesses and corporations. Accounting measures the results of an organization's economic activit ...
; 29 executives sold overvalued stock for more than a billion dollars before the company went bankrupt. A financial institution with a conflict of interest may also be charged with market manipulation. Stockbrokers that act as market makers have a duty to establish bona fide. A conflict of interest serves against that regulation. Stockbrokers have to prove that their trading interests and transacting interests do not interfere with serving the interests of investors at brokerages.


News media

Commercial
news media The news media or news industry are forms of mass media that focus on delivering news to the general public. These include News agency, news agencies, newspapers, news magazines, News broadcasting, news channels etc. History Some of the fir ...
have a conflict of interest in discussing anything that may impact their ability to communicate with their audience. Most news outlets, when reporting a story that involves a
parent company A holding company is a company whose primary business is holding a controlling interest in the Security (finance), securities of other companies. A holding company usually does not produce goods or services itself. Its purpose is to own Share ...
or a
subsidiary A subsidiary, subsidiary company, or daughter company is a company (law), company completely or partially owned or controlled by another company, called the parent company or holding company, which has legal and financial control over the subsidia ...
, will explicitly report this fact as part of the story, to alert the audience that their reporting has the potential for bias due to the possible conflict of interest. The
business model A business model describes how a Company, business organization creates, delivers, and captures value creation, value,''Business Model Generation'', Alexander Osterwalder, Yves Pigneur, Alan Smith, and 470 practitioners from 45 countries, self-pub ...
of commercial media organizations (i.e., any that accept advertising) is selling behavior change in their audience to advertisers. However, few in their audience are aware of the conflict of interest between the
profit motive In economics, the profit motive is the motivation of firms that operate so as to maximize their profits. Mainstream microeconomic theory posits that the ultimate goal of a business is "to make money" - not in the sense of increasing the firm ...
and the altruistic desire to serve the public and "give the audience what it wants". Many major advertisers test their ads in various ways to measure the
return on investment Return on investment (ROI) or return on costs (ROC) is the ratio between net income (over a period) and investment (costs resulting from an investment of some resources at a point in time). A high ROI means the investment's gains compare favorab ...
in advertising. Advertising rates are set as a function of the size and spending habits of the viewing audience as measured by the
Nielsen Ratings Nielsen Media Research (NMR) is an American firm that measures media audiences, including television, radio, theatre, films (via the AMC Theatres MAP program), and newspapers. Headquartered in New York City, it is best known for the Nielsen rat ...
. Media action expressing this conflict of interest is illustrated in the reaction of
Rupert Murdoch Keith Rupert Murdoch ( ; born 11 March 1931) is an Australian - American retired business magnate, investor, and media mogul. Through his company News Corp, he is the owner of hundreds of List of assets owned by News Corp, local, national, a ...
, Chairman of
News Corporation The original incarnation of News Corporation (abbreviated News Corp. and also variously known as News Corporation Limited) was an American Multinational corporation, multinational mass media corporation founded and controlled by media mogul Ru ...
(the owner of
Fox Broadcasting Fox Broadcasting Company, LLC (commonly known as Fox; stylized in all caps) is an Television in the United States, American commercial broadcasting, commercial broadcast television broadcaster, television network serving as the flagship proper ...
, to changes in
data collection Data collection or data gathering is the process of gathering and measuring information on targeted variables in an established system, which then enables one to answer relevant questions and evaluate outcomes. Data collection is a research com ...
methodology adopted by Nielsen in 2004 to measure viewing habits more accurately. The results corrected a previous overestimate of Fox's
market share Market share is the percentage of the total revenue or sales in a Market (economics), market that a company's business makes up. For example, if there are 50,000 units sold per year in a given industry, a company whose sales were 5,000 of those ...
. Murdoch reacted by getting leading politicians to denounce the Nielsen Ratings as "racist".