Consumer identity is the
consumption pattern through which a
consumer describes themselves.
Analysis
One of the most prominent features of the modern era is the rise of
consumerism which was made possible by the emergence of a major
middle class and the availability of different varieties of merchandise in an
open market. According to Nitha Mathur, a professor of Sociology at the
Indira Gandhi National Open University, "Commercial brands and luxury commodities have come to serve as signifiers of identity in society and legitimized consumer culture that is made visible in terms of its referents: images, commodities and 'high-class' consumption as also their articulation in daily lives of people."
Mathur further explained that, "by choice or by compulsion, people interpret and respond to it in different ways as they construct, deconstruct and reconstruct their social identities."
Theoretical background
The identity bestowed on consumers is understood to draw from themes that cut across the different symbolic boundaries that have consolidated in the course of modernity.
Consumer research
Marketing research is the systematic gathering, recording, and analysis of qualitative and quantitative data about issues relating to marketing products and services. The goal is to identify and assess how changing elements of the marketing mix i ...
has extensively examined how interactions with products help consumers to shape their identities and selves. Product design, for instance, can elicit infatuation in object–consumer relations. Consumers may become attached and develop relationships to specific material objects, independently of these objects' brands.
A variety of commodities serves as an increasingly sophisticated identity toolkit for the celebration of one's identity. These do not only include unconscious somatic involvement. The idea that everyone in consumer societies is more open to acquiring the lifestyle and identity they desire runs the risk of painting an imaginary world made of equal opportunity and free self-realization. Instead, it is clear, even through observing advertisements which celebrate consumption as a sphere of human realization, that only a particular type of identity, a certain kind of look, a particular way of being in the world, and, apparently, only certain commodities are acknowledged as plainly positive, and that they all demand growing shares of economic and
cultural capital.
Social identity
People's activities and possessions are organized around their social identities—the multifaceted labels by which their "me" is recognized by themselves and members of society. Identities differ from traits, such as aggressiveness or honesty, in that the latter characterizes how someone behaves within an Identity. Social identities (accountant, golfer, parent) are derived from social roles, but they are not the same. Roles are
consensual prescriptions, behaviors expected of those occupying a particular position in society, and in that sense, they partition a society.
Social Identity Theory
Social identity is the portion of an individual's self-concept derived from perceived membership in a relevance, relevant social group.
As originally formulated by social psychologists Henri Tajfel and John C. Turner, John Turner in the 1970s ...
was developed by Tajfel and Turner in 1979. Their theory was originally developed to understand the
psychological
Psychology is the scientific study of mind and behavior. Psychology includes the study of conscious and unconscious phenomena, including feelings and thoughts. It is an academic discipline of immense scope, crossing the boundaries between t ...
basis of intergroup discrimination. Tajfel et al. (1971) attempted to identify minimum conditions that would lead members of one group to discriminate for the in-group to which they belonged and against another out-group.
Henri Tajfel's greatest contribution to psychology was the social identity theory. Social identity is a person's sense of who they are, based on their group membership(s).
Tajfel (1979) proposed that the groups (e.g. social class, family, football team, etc.), which people belonged to were a source of pride and
self-esteem
Self-esteem is confidence in one's own worth or abilities. Self-esteem encompasses beliefs about oneself (for example, "I am loved", "I am worthy") as well as emotional states, such as triumph, despair, pride, and shame. Smith and Mackie (2007) d ...
. Groups give us a sense of social identity: a sense of belonging to the social world.
The social roles we ascribe to ourselves are the basis of our social identities and collectively, these identities form our global self—our overall sense of who we are. This identity-to-global self-path operationalizes social identity theory's guiding premise that one's overall sense of self, derives from the particular identities that one enacts and ascribes to one's self.
Consumer gender
Earlier gender identity and
consumer behavior
Consumer behavior is the study of individuals, groups, or organizations and all the activities associated with the purchase, use and disposal of goods and services. Consumer behaviour consists of how the consumer's emotions, attitudes, and pr ...
research suggests that
gender identity plays a role in consumer behavior and the construction of consumer identity. Varying from assisting in
information processing
Information processing is the change (processing) of information in any manner detectable by an observer. As such, it is a process that ''describes'' everything that happens (changes) in the universe, from the falling of a rock (a change in posit ...
, to connecting individuals to the rest of the world, to orchestrating an individual's perceptions, to developing one's attitudes about appropriate
social behaviors
Social behavior is behavior among two or more organisms within the same species, and encompasses any behavior in which one member affects the other. This is due to an interaction among those members. Social behavior can be seen as similar to an ...
.
Regarding consumers' brand perceptions, it was explained that consumer brand consumption is congruent with consumer gender-image, and stated that the gender-self could generate strong gender-congruency effects with regards to brand loyalty. For example, consumers prefer goods or spokespersons that match their sense of
masculinity
Masculinity (also called manhood or manliness) is a set of attributes, behaviors, and roles associated with men and boys. Masculinity can be theoretically understood as socially constructed, and there is also evidence that some behaviors con ...
and
femininity.
Edward Bernays was a public relations pioneer in the 20th century who sometimes used the theory of consumer identity in order to sell products to desired target groups. One incident of this was the targeting of feminist activists in an attempt to sell more cigarettes to women, branding cigarettes as
Torches of Freedom. This action took advantage of the consumer identity of women who aspired to equal purchasing habits to men to advocate a specific product to this group.
Consumer and class
From basic property to define, it is the group of people who can buy qualified goods and services; they do not only buy for the basic need. It would roughly divide the consumers, according to their capability of purchase from the society and from history. A class is marked by a set of conditions, in one place and time, but the fluidity of the construction, rather than the concept, of class, means that markers change categories like gender and race. It is a persistent
social construct which is fluid across time and place, and increasingly, is downplayed in contemporary social rhetoric.
[KaelaJubas Shopping for identity:articulations of gender race and class by critical consumers Social Identities: Journal for the Study of Race, Nation and Culture] But considering different target of the brands and difficulty in satisfying the critical consumers, more brands prefer to demonstrate their distinct characteristic through some special aesthetic value, in
Gramscian, the hegemonic ideologies of consumerism and
neoliberalism give rise to the 'common sense' understanding that shopping provides opportunities to assert free choice in a society which proclaims equality and personal responsibility.
Consumer and ethnicity
Ethnicity is both an automatic characteristic of
racial group membership and a process of group identification in which people use ethnic labels to define themselves and others. During the process of purchase, it also considers other elements that a product that is formerly associated with a specific
ethnic group
An ethnic group or an ethnicity is a grouping of people who identify with each other on the basis of shared attributes that distinguish them from other groups. Those attributes can include common sets of traditions, ancestry, language, history, ...
is detached from its roots and marketed to other subcultures through buying the same brand's products. Group members tend to be tightly knit, and they are likely to infer meanings that go beyond the spoken word. Also, we should turn the focus onto the physical part, which is existing and objective without any judgment of body shapes or body measurements, or the ratios of different ethnic groups are imperative to determine any differences. However, differently shaped consumers require differently shaped apparel to accommodate figure variations the classification of female body shapes within a specific country is, however, a challenge due to variations within and across ethnically
homogeneous
Homogeneity and heterogeneity are concepts often used in the sciences and statistics relating to the uniformity of a substance or organism. A material or image that is homogeneous is uniform in composition or character (i.e. color, shape, siz ...
and
heterogeneous
Homogeneity and heterogeneity are concepts often used in the sciences and statistics relating to the uniformity of a substance or organism. A material or image that is homogeneous is uniform in composition or character (i.e. color, shape, siz ...
populations.
Brands and consumer identity
Consumers construct their identities through their brand choices based on congruence between
brand image and
self-image. Thus, the meaning and value of a brand is not just its ability to express the self, but also its role in helping consumers create and build their self-identities. This is one of the main issues today that cause money hungry corporate officials to hinder other individuals hard work.
Possessions
Possession may refer to:
Law
*Dependent territory, an area of land over which another country exercises sovereignty, but which does not have the full right of participation in that country's governance
*Drug possession, a crime
*Ownership
*Per ...
can be used to satisfy
psychological needs
In 1938, Henry Murray developed a system of needs as part of his theory of personality, which he named ''personology''. He argued that everyone had a set of universal basic needs, with individual differences on these needs leading to the uniquenes ...
, such as actively creating one's
self-concept
In the psychology of self, one's self-concept (also called self-construction, self-identity, self-perspective or self-structure) is a collection of beliefs about oneself. Generally, self-concept embodies the answer to the question ''"Who am I? ...
, reinforcing and expressing
self-identity, and allowing one to differentiate oneself and assert one's individuality. Possessions can also serve a social purpose by reflecting
social ties to one's family, community, and/or cultural groups, including brand communities
Consumers form connections to brands that become meaningful through this process; self-brand connections measure the extent to which individuals have incorporated brands into their
self-concept
In the psychology of self, one's self-concept (also called self-construction, self-identity, self-perspective or self-structure) is a collection of beliefs about oneself. Generally, self-concept embodies the answer to the question ''"Who am I? ...
Fan communities
Cultivated identity or identity construction and formation is the shaping of a person's beliefs, values, practices, and knowledge; influenced both by cultural systems and by individual actions in attempts to create, enhance, or maintain the views about one's self. The creation and preservation of the self is signaled to others through the exchange of identity capital.
Identity construction is a key issue in anthropological study. In an
anthropological context uses of ''identity'' are basically ambiguous:"In one sense, the term refers to properties of uniqueness and individuality, the essential differences making a person distinct from all others, as in '
self-identity'. In another sense, it refers to qualities of sameness, in that persons may associate themselves, or be associated by others, with groups or categories on the basis of some common feature, …".
A
fan community
A fandom is a subculture composed of fans characterized by a feeling of empathy and camaraderie with others who share a common interest. Fans typically are interested in even minor details of the objects of their fandom and spend a significant ...
or 'fandom' is a social unit of any size composed of people, known as fans, who are enthusiastically devoted to someone or something, such as a band, sports team, genre, book, movie, or entertainer above other cultural objects. "Peer fans, that is individuals with whom we connect via shared liking of these cultural objects, gather in groups making up for communities of practice around the object of fandom." A definition of fandom indicates two characteristics of these communities: "they are a collective of people (1) who share (2) an appreciation of a (pop) cultural artifacts."
[Baym, N. K. (2007, August). The new shape of online community: The example of Swedish independent music fandom.First Monday,12 (8). Retrieved, February 25, 2014] In other words, a
fan community
A fandom is a subculture composed of fans characterized by a feeling of empathy and camaraderie with others who share a common interest. Fans typically are interested in even minor details of the objects of their fandom and spend a significant ...
is a group of people characterized by a feeling of empathy and companionship with others who share a common interest. In our case, this common interest is the brand. Fans recognize themselves through the
congruency between the brand image and the
self-image.
See also
*
Consumer culture theory
*
Gender advertisement
Gender advertisement refers to the images in advertising that depict stereotypical gender roles and displays. Gender displays are used heavily in advertising in order to establish the role of one gender in relation with the other, and some scholar ...
*
Social identity theory
Social identity is the portion of an individual's self-concept derived from perceived membership in a relevance, relevant social group.
As originally formulated by social psychologists Henri Tajfel and John C. Turner, John Turner in the 1970s ...
*
Consumer Activism
*
Consumer Protection
Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Consumer protection measures are often established by law. Such laws are intended to prevent business ...
References
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Consumerism