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Code for America is a
501(c)(3) A 501(c)(3) organization is a United States corporation, Trust (business), trust, unincorporated association or other type of organization exempt from federal income tax under section 501(c)(3) of Title 26 of the United States Code. It is one of ...
civic tech non-profit
organization An organization or organisation (English in the Commonwealth of Nations, Commonwealth English; American and British English spelling differences#-ise, -ize (-isation, -ization), see spelling differences) is an legal entity, entity—such as ...
that was founded by Jennifer Pahlka in 2009, "to promote ‘civic hacking’, and to bring 21st century technology to government." Federal, state, and local governments often lack the budget, expertise, and resources to efficiently deploy modern software. Code for America partners with governments to help deliver software services, particularly to low income communities and to people who have been left out. "A large population of American citizens in poverty are not connected and exposed to government resources that they are eligible for—nearly worth of potential benefits for people in need remain unclaimed every year." Projects that illustrate the organization's impact include: * GetCalFresh – a portal to access food assistance programs in
California California () is a U.S. state, state in the Western United States that lies on the West Coast of the United States, Pacific Coast. It borders Oregon to the north, Nevada and Arizona to the east, and shares Mexico–United States border, an ...
that lowered the time to complete an application from 45 minutes to under 10 minutes. Users can access benefits from their mobile device and receive text message updates. * MNBenefits – a site that allows
Minnesota Minnesota ( ) is a U.S. state, state in the Upper Midwestern region of the United States. It is bordered by the Canadian provinces of Manitoba and Ontario to the north and east and by the U.S. states of Wisconsin to the east, Iowa to the so ...
residents to apply for a range of benefits in English or Spanish. Residents can also upload documents and get help via a live chat feature. The site takes what is often an hour long paper process down to a 12 minute task. The work enabled $636 million in benefits for the state that would have otherwise been lost. * Clear My Record – Software that analyzes large datasets of criminal records and pinpoints records eligible to be erased or dismissed in states like California,
Utah Utah is a landlocked state in the Mountain states, Mountain West subregion of the Western United States. It is one of the Four Corners states, sharing a border with Arizona, Colorado, and New Mexico. It also borders Wyoming to the northea ...
,
Illinois Illinois ( ) is a U.S. state, state in the Midwestern United States, Midwestern United States. It borders on Lake Michigan to its northeast, the Mississippi River to its west, and the Wabash River, Wabash and Ohio River, Ohio rivers to its ...
. * GetCTC – a streamlined filing tool that enabled low-income families to claim the Child Tax Credit and other tax benefits. * GetYourRefund – an online service that allows taxpayers to access Volunteer Income Tax Assistance (VITA) services virtually.


Safety Net Innovation Lab

In April, 2022, "Code for America received two separate investments, totaling over seven years, to set up its Safety Net Innovation Lab and work with state and local government agencies to modernize their social safety net administration services to make access to government services more equitable." The investments were made by Audacious project worth , and Blue Meridian Partners with . The project also includes expanding agencies' digital services to boost participation in assistance programs targeting women, infants and children, and developing an integrated benefits application that allows families to apply for and access benefits all in one location." The project includes partnerships with 15 states, announced in cohorts: * May 2022: California,
Colorado Colorado is a U.S. state, state in the Western United States. It is one of the Mountain states, sharing the Four Corners region with Arizona, New Mexico, and Utah. It is also bordered by Wyoming to the north, Nebraska to the northeast, Kansas ...
,
Connecticut Connecticut ( ) is a U.S. state, state in the New England region of the Northeastern United States. It borders Rhode Island to the east, Massachusetts to the north, New York (state), New York to the west, and Long Island Sound to the south. ...
,
Louisiana Louisiana ( ; ; ) is a state in the Deep South and South Central regions of the United States. It borders Texas to the west, Arkansas to the north, and Mississippi to the east. Of the 50 U.S. states, it ranks 31st in area and 25 ...
* March 2023:
New York New York most commonly refers to: * New York (state), a state in the northeastern United States * New York City, the most populous city in the United States, located in the state of New York New York may also refer to: Places United Kingdom * ...
,
New Mexico New Mexico is a state in the Southwestern United States, Southwestern region of the United States. It is one of the Mountain States of the southern Rocky Mountains, sharing the Four Corners region with Utah, Colorado, and Arizona. It also ...
,
Maryland Maryland ( ) is a U.S. state, state in the Mid-Atlantic (United States), Mid-Atlantic region of the United States. It borders the states of Virginia to its south, West Virginia to its west, Pennsylvania to its north, and Delaware to its east ...
,
District of Columbia Washington, D.C., formally the District of Columbia and commonly known as Washington or D.C., is the capital city and Federal district of the United States, federal district of the United States. The city is on the Potomac River, across from ...
The remaining states have yet to be announced as of October 2023.


History

In 2009, Jennifer Pahlka was working with
O'Reilly Media O'Reilly Media, Inc. (formerly O'Reilly & Associates) is an American learning company established by Tim O'Reilly that provides technical and professional skills development courses via an online learning platform. O'Reilly also publishes b ...
at the Gov 2.0 Summit in
Washington, DC Washington, D.C., formally the District of Columbia and commonly known as Washington or D.C., is the capital city and Federal district of the United States, federal district of the United States. The city is on the Potomac River, across from ...
. A conversation with Andrew Greenhill, the Mayor's Chief of Staff of the City of Tucson, sparked the initial idea for Code for America, when he said "You need to pay attention to the local level, because cities are in major crisis. Revenues are down, costs are up—if we don't change how cities work, they're going to fail." The two began discussing plans for a program that eventually became Code for America, "a one-year fellowship recruiting developers to work for city government". With support from web entrepreneur Leonard Lin,
Tim O'Reilly Timothy O'Reilly (born 6 June 1954) is an Irish-American author and publisher, who is the founder of O'Reilly Media (formerly O'Reilly & Associates). He popularised the terms open source and Web 2.0. Education and early life Born in County Co ...
of O'Reilly Media, the
Sunlight Foundation The Sunlight Foundation was an American 501(c)(3) nonpartisan, nonprofit organization that advocated for open government. The organization was founded in April 2006 with the goal of increasing transparency and accountability in the United States ...
, among others, the organization was launched in September 2009. On July 6, 2010, the organization announced it would be recruiting fellows to participate in an eleven month program with assigned cities. Twenty fellows were selected from 360 applicants.
Boston Boston is the capital and most populous city in the Commonwealth (U.S. state), Commonwealth of Massachusetts in the United States. The city serves as the cultural and Financial centre, financial center of New England, a region of the Northeas ...
,
Philadelphia Philadelphia ( ), colloquially referred to as Philly, is the List of municipalities in Pennsylvania, most populous city in the U.S. state of Pennsylvania and the List of United States cities by population, sixth-most populous city in the Unit ...
,
Washington, DC Washington, D.C., formally the District of Columbia and commonly known as Washington or D.C., is the capital city and Federal district of the United States, federal district of the United States. The city is on the Potomac River, across from ...
, and
Seattle Seattle ( ) is the most populous city in the U.S. state of Washington and in the Pacific Northwest region of North America. With a population of 780,995 in 2024, it is the 18th-most populous city in the United States. The city is the cou ...
were the four cities selected to participate in the 2011 program. Fellows partnered with Boston developed an "Adopt a Hydrant" website, so that volunteers in Boston could sign up to shovel out
fire hydrants A fire hydrant, fireplug, firecock (archaic), hydrant riser or Johnny Pump is a connection point by which firefighters can tap into a water supply. It is a component of active fire protection. Underground fire hydrants have been used in Europe an ...
after storms. The system was also used in Providence,
Anchorage Anchorage, officially the Municipality of Anchorage, is the most populous city in the U.S. state of Alaska. With a population of 291,247 at the 2020 census, it contains nearly 40 percent of the state's population. The Anchorage metropolita ...
, and
Chicago Chicago is the List of municipalities in Illinois, most populous city in the U.S. state of Illinois and in the Midwestern United States. With a population of 2,746,388, as of the 2020 United States census, 2020 census, it is the List of Unite ...
.
Honolulu Honolulu ( ; ) is the List of capitals in the United States, capital and most populous city of the U.S. state of Hawaii, located in the Pacific Ocean. It is the county seat of the Consolidated city-county, consolidated City and County of Honol ...
created a similar website, "Adopt-A-Siren", for its tsunami sirens. A group of 2015 fellows started the GetCalFresh project, which grew into a multi-year project supported by teams within the organization. In 2012, Code for America started supporting local volunteer groups called Brigades. One of the first Brigades, Friendly Code, was out of
Grand Rapids Grand Rapids is the largest city and county seat of Kent County, Michigan, United States. With a population of 198,917 at the 2020 United States census, 2020 census and estimated at 200,117 in 2024, Grand Rapids is the List of municipalities ...
, Michigan. The Brigade network eventually grew to 60 chapters. In May 2019, Pahlka announced her intention to step down from her leadership role at Code for America. On May 1, 2020, Amanda Renteria was named as the new CEO. In January 2023, Code for America ended its Brigade Program and began sunsetting affiliation with Brigades. In an interview, Tracey Patterson, Code for America’s chief program officer, "Called the brigades a 'big part' of Code for America’s history, she said its mission has shifted over the years to the point that supporting dozens of decentralized groups isn’t the best use of its resources." On August 4, 2021, Code for America employees announced their intent to unionize with the
Office and Professional Employees International Union The Office and Professional Employees International Union (OPEIU) is a trade union in the United States and Canada representing approximately 88,000 white-collar working people in the public and private sectors. It has members in all 50 US stat ...
(OPEIU) Local1010. The organization officially ratified its first union contract in October 2023. The benefits package “sets a model for technology nonprofits across the country,” according to CEO Amanda Renteria.


References

{{reflist


External links


Code for America
official website
Changing Government and Tech with Geeks
Nick Bilton, ''
The New York Times ''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
'', July 6, 2010
How an Army of Techies Is Taking on City Hall
Anya Kamenetz, ''
Fast Company ''Fast Company'' is an American business magazine published monthly in print and online, focusing on technology, business, and design. It releases six print issues annually. History ''Fast Company'' was founded in November 1995 by Alan Webb ...
'', November 29, 2010
Remaking Government in a Wiki Age
Chrystia Freeland/''
Reuters Reuters ( ) is a news agency owned by Thomson Reuters. It employs around 2,500 journalists and 600 photojournalists in about 200 locations worldwide writing in 16 languages. Reuters is one of the largest news agencies in the world. The agency ...
'', ''
The New York Times ''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
'', August 18, 2011 Foundations based in the United States Transparency (behavior) Politics and technology Open government Non-profit organizations based in San Francisco Open government in the United States Charities based in California