ClearSale LLC is a fraud management and chargeback protection services company that was founded in Brazil in 2001. It has offices in

Miami Miami is a East Coast of the United States, coastal city in the U.S. state of Florida and the county seat of Miami-Dade County, Florida, Miami-Dade County in South Florida. It is the core of the Miami metropolitan area, which, with a populat ...

Florida Florida ( ; ) is a U.S. state, state in the Southeastern United States, Southeastern region of the United States. It borders the Gulf of Mexico to the west, Alabama to the northwest, Georgia (U.S. state), Georgia to the north, the Atlantic ...

, in the United States and

São Paulo São Paulo (; ; Portuguese for 'Paul the Apostle, Saint Paul') is the capital of the São Paulo (state), state of São Paulo, as well as the List of cities in Brazil by population, most populous city in Brazil, the List of largest cities in the ...

, Brazil, and over 1,000 employees. ClearSale works with

e-commerce E-commerce (electronic commerce) refers to commercial activities including the electronic buying or selling products and services which are conducted on online platforms or over the Internet. E-commerce draws on technologies such as mobile co ...

companies to identify fraudulent transactions. Its fraud detection software combines

machine learning Machine learning (ML) is a field of study in artificial intelligence concerned with the development and study of Computational statistics, statistical algorithms that can learn from data and generalise to unseen data, and thus perform Task ( ...

with human interaction. The ClearSale platform tracks orders submitted to its clients' websites and sorts orders based on its determined fraud risk. A manual review process is required for denied transactions to reduce false positives. ClearSale focuses on indicators of CNP fraud management such as chargeback losses, rejected orders, fraud, and response time. ClearSale's platform includes end-to-end fraud management and prevention.

History

ClearSale was founded in 2001 by former Olympic athlete Pedro Chiamulera. In January 2008, ClearSale partnered with Quova to use Quova's internet

geolocation Geopositioning is the process of determining or estimating the geographic position of an object or a person. Geopositioning yields a set of Geographic coordinate system, geographic coordinates (such as latitude and longitude) in a given map datum ...

data for ClearSale's fraud detection platform. In 2016, 3.05% of the transactions analyzed were tried for fraud. In April 2016, Rand Internet Marketing partnered with Clearsale to make ClearSale's fraud prevention accessible to Rand's clients. That same month, ClearSale expanded with the release of its software for U.S.-based e-commerce merchants. ClearSale launched an integrated behavioral biometric function for its fraud-protection software in August 2016. It analyzes customer behavior to historical user behavior to determine the legitimacy of an order. Also in 2016, ClearSale released a map of fraud to identify trends in fraud attempts in Brazilian e-commerce. The behavior analyses includes the time a customer spends on the website before purchasing, as short times on the website are a potential fraud indicator, along with other variables. The software processes approved orders within seconds and orders flagged for manual review can take 24 to 48 hours. ClearSale has released integration modules for

Stripe Stripe, striped, or stripes may refer to: Decorations *Stripe (pattern), a line or band that differs in colour or tone from an adjacent surface *Racing stripe, a vehicle decoration * Service stripe, a decoration of the U.S. military Entertainment ...

, Zoey, OpenCart, Volusion,

Magento Magento is an open-source e-commerce platform written in PHP. Magento source code is distributed under the Open Software License. Magento was acquired by Adobe Inc in May 2018 for $1.68 billion. More than 150,000 online stores have been cre ...

, BigCommerce,

Shopify Shopify Inc., stylized as ''shopify'', headquartered in Ottawa, Ontario, operates an e-commerce platform for retail point-of-sale systems that offers payments, marketing, shipping, inventory management, transaction management, and customer eng ...

PrestaShop PrestaShop is a freemium, open source e-commerce platform. The software is published under the Open Software License (OSL). It is written in the PHP programming language with support for the MySQL database management system. It has a softwar ...

, and

WooCommerce WooCommerce is an open-source e-commerce plugin for WordPress. It is designed for small to large-sized online merchants using WordPress. Launched on September 27, 2011, the plugin quickly became popular for its simplicity to install and customiz ...

. In October 2017, ClearSale announced the addition of fraud detection for real-time applications such as games and distance learning courses. ClearSale launched its Active Market Radar and Behavior Analytics in December 2017, which includes a fraud radar score calculation for clients. In October 2024,

Experian Experian plc is a multinational corporation, multinational data broker and consumer credit reporting company headquartered in Dublin, Ireland. Experian collects and aggregates information on more than 1 billion people and businesses including ...

agreed to acquire ClearSale for $350 million; the deal required regulatory approval in Brazil, and was expected to close in the first half of 2025.

References

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External links

Interview with founder Pedro Chiamulera

Gartner Peer Insights
Software companies of Brazil Software companies established in 2001 Security companies of Brazil Brazilian brands Announced mergers and acquisitions B Lab-certified corporations