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Bugzilla is a web-based general-purpose
bug tracking system A bug tracking system or defect tracking system is a software application that keeps track of reported software bugs in software development projects. It may be regarded as a type of issue tracking system. Many bug tracking systems, such as those ...
and testing tool originally developed and used by the
Mozilla Mozilla (stylized as moz://a) is a free software community founded in 1998 by members of Netscape. The Mozilla community uses, develops, spreads and supports Mozilla products, thereby promoting exclusively free software and open standards, wi ...
project, and
licensed A license (or licence) is an official permission or permit to do, use, or own something (as well as the document of that permission or permit). A license is granted by a party (licensor) to another party (licensee) as an element of an agreeme ...
under the
Mozilla Public License The Mozilla Public License (MPL) is a free and open-source weak copyleft license for most Mozilla Foundation software such as Firefox and Thunderbird The MPL license is developed and maintained by Mozilla, which seeks to balance the concerns ...
. Released as
open-source software Open-source software (OSS) is computer software that is released under a license in which the copyright holder grants users the rights to use, study, change, and distribute the software and its source code to anyone and for any purpose. Open ...
by
Netscape Communications Netscape Communications Corporation (originally Mosaic Communications Corporation) was an American independent computer services company with headquarters in Mountain View, California and then Dulles, Virginia. Its Netscape web browser was onc ...
in 1998, it has been adopted by a variety of organizations for use as a
bug tracking system A bug tracking system or defect tracking system is a software application that keeps track of reported software bugs in software development projects. It may be regarded as a type of issue tracking system. Many bug tracking systems, such as those ...
for both
free and open-source software Free and open-source software (FOSS) is a term used to refer to groups of software consisting of both free software and open-source software where anyone is freely licensed to use, copy, study, and change the software in any way, and the source ...
and proprietary projects and products. Bugzilla is used, among others, by the
Mozilla Foundation The Mozilla Foundation (stylized as moz://a) is an American non-profit organization that exists to support and collectively lead the open source Mozilla project. Founded in July 2003, the organization sets the policies that govern development, ...
,
WebKit WebKit is a browser engine developed by Apple and primarily used in its Safari web browser, as well as on the iOS and iPadOS version of any web browser. WebKit is also used by the BlackBerry Browser, PlayStation consoles beginning from the PS3 ...
,
Linux kernel The Linux kernel is a free and open-source, monolithic, modular, multitasking, Unix-like operating system kernel. It was originally authored in 1991 by Linus Torvalds for his i386-based PC, and it was soon adopted as the kernel for the GNU ope ...
,
FreeBSD FreeBSD is a free and open-source Unix-like operating system descended from the Berkeley Software Distribution (BSD), which was based on Research Unix. The first version of FreeBSD was released in 1993. In 2005, FreeBSD was the most popular op ...
,
KDE KDE is an international free software community that develops free and open-source software. As a central development hub, it provides tools and resources that allow collaborative work on this kind of software. Well-known products include the ...
,
Apache The Apache () are a group of culturally related Native American tribes in the Southwestern United States, which include the Chiricahua, Jicarilla, Lipan, Mescalero, Mimbreño, Ndendahe (Bedonkohe or Mogollon and Nednhi or Carrizaleño and ...
,
Eclipse An eclipse is an astronomical event that occurs when an astronomical object or spacecraft is temporarily obscured, by passing into the shadow of another body or by having another body pass between it and the viewer. This alignment of three ce ...
and
LibreOffice LibreOffice () is a free and open-source office productivity software suite, a project of The Document Foundation (TDF). It was forked in 2010 from OpenOffice.org, an open-sourced version of the earlier StarOffice. The LibreOffice suite cons ...
. Red Hat uses it, but is gradually migrating its product to use Jira. It is also self-hosting.


History

Bugzilla was originally devised by Terry Weissman in 1998 for the nascent Mozilla.org project, as an
open source Open source is source code that is made freely available for possible modification and redistribution. Products include permission to use the source code, design documents, or content of the product. The open-source model is a decentralized sof ...
application to replace the in-house system then in use at Netscape Communications for tracking defects in the
Netscape Communicator Netscape Communicator (or ''Netscape 4'') is a discontinued Internet suite produced by Netscape Communications Corporation, and was the fourth major release in the Netscape line of browsers. It was first in beta in 1996 and was released in June ...
suite. Bugzilla was originally written in Tcl, but Weissman decided to port it to
Perl Perl is a family of two high-level, general-purpose, interpreted, dynamic programming languages. "Perl" refers to Perl 5, but from 2000 to 2019 it also referred to its redesigned "sister language", Perl 6, before the latter's name was offic ...
before its release as part of Netscape's early open-source code drops, in the hope that more people would be able to contribute to it, given that Perl seemed to be a more popular language at the time. Bugzilla 2.0 was the result of that port to Perl, and the first version was released to the public via anonymous CVS. In April 2000, Weissman handed over control of the Bugzilla project to Tara Hernandez. Under her leadership, some of the regular contributors were coerced into taking more responsibility, and Bugzilla development became more community-driven. In July 2001, facing distraction from her other responsibilities in Netscape, Hernandez handed control to Dave Miller, who was still in charge . Bugzilla 3.0 was released on May 10, 2007 and brought a refreshed UI, an
XML-RPC XML-RPC is a remote procedure call (RPC) protocol which uses XML to encode its calls and HTTP as a transport mechanism.Simon St. Laurent, Joe Johnston, Edd Dumbill. (June 2001) ''Programming Web Services with XML-RPC.'' O'Reilly. First Edition ...
interface, custom fields and resolutions,
mod_perl Mod, MOD or mods may refer to: Places * Modesto City–County Airport, Stanislaus County, California, US Arts, entertainment, and media Music * Mods (band), a Norwegian rock band * M.O.D. (Method of Destruction), a band from New York City, US ...
support, shared saved searches, and improved
UTF-8 UTF-8 is a variable-length character encoding used for electronic communication. Defined by the Unicode Standard, the name is derived from ''Unicode'' (or ''Universal Coded Character Set'') ''Transformation Format 8-bit''. UTF-8 is capable of e ...
support, along with other changes. Bugzilla 4.0 was released on February 15, 2011 and Bugzilla 5.0 was released in July 2015.


Timeline

Bugzilla's release timeline: Define $now = 22/02/2021 Define $width = 556 Define $warning = 436 # $width – 120 ImageSize = width:800 height:500 PlotArea = left:40 right:10 bottom:100 top:10 DateFormat = dd/mm/yyyy Period = from:01/01/1998 till:$now TimeAxis = orientation:hor Alignbars = justify Legend = orientation:vertical position:bottom columns:1 ################################################## # Color definitions # ################################################## Colors = id:col2.0 value:orange Legend:Bugzilla_2.0-2.12 id:col2.14 value:blue Legend:Bugzilla_2.14 id:col2.16 value:green Legend:Bugzilla_2.16 id:col2.18 value:magenta Legend:Bugzilla_2.18 id:col2.20 value:teal Legend:Bugzilla_2.20 id:col2.22 value:orange Legend:Bugzilla_2.22 id:col3.0 value:blue Legend:Bugzilla_3.0 id:col3.2 value:green Legend:Bugzilla_3.2 id:col3.4 value:magenta Legend:Bugzilla_3.4 id:col3.6 value:teal Legend:Bugzilla_3.6 id:col4.0 value:orange Legend:Bugzilla_4.0 id:col4.2 value:blue Legend:Bugzilla_4.2 id:col4.4 value:green Legend:Bugzilla_4.4 id:col5.0 value:magenta Legend:Bugzilla_5.0 id:col2.0-l1 value:gray(0.2) id:col2.0-l2 value:gray(0.3) id:colbg value:gray(0.98) id:colgrmaj value:gray(0.5) id:colgrmin value:gray(0.8) id:lighttext value:rgb(0.5,0.5,0.5) ScaleMajor = gridcolor:colgrmaj unit:year increment:1 start:01/01/1998 ScaleMinor = gridcolor:colgrmin unit:month increment:3 start:01/01/1998 BackgroundColors = canvas:colbg PlotData= ################################################## # 2.0 filled bar # ################################################## bar:2.0 width:35 from:26/08/1998 till:27/04/2001 color:col2.0 mark:(line,col2.0) ################################################## # 2.0 line & text for first version every year # ################################################## bar:2.0 mark:(line,col2.0-l1) align:center fontsize:S at:26/08/1998 text:"2.0" shift:(0,-15) at:20/01/1999 text:"2.2" at:09/05/2000 text:"2.10" at:27/04/2001 text:"2.12" shift:(0,5) ################################################## # 2.0 line for all other versions # ################################################## bar:2.0 mark:(line,col2.0-l2) at: 30/04/1999 # 2.4 at: 30/08/1999 # 2.6 at: 19/11/1999 # 2.8 ################################################## # 2.14 filled bar # ################################################## bar:2.14 width:35 from:29/08/2001 till:02/01/2003 color:col2.14 mark:(line,col2.14) ################################################## # 2.14 line & text for first version every year # 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2.16 line for all other versions # ################################################## bar:2.16 mark:(line,col2.0-l2) at: 30/09/2002 # 2.16.1 at: 25/04/2003 # 2.16.3 at: 03/11/2003 # 2.16.4 at: 10/07/2004 # 2.16.6 at: 24/10/2004 # 2.16.7 at: 11/05/2005 # 2.16.9 at: 18/05/2005 # 2.16.10 ################################################## # 2.18 filled bar # ################################################## bar:2.18 width:35 from:15/01/2005 till:15/10/2006 color:col2.18 mark:(line,col2.18) ################################################## # 2.18 line & text for first version every year # ################################################## bar:2.18 mark:(line,col2.0-l1) align:center fontsize:S at: 15/01/2005 text:"2.18" shift:(0,-15) at: 20/02/2006 text:"2.18.5" at: 15/10/2006 text:"2.18.6" shift:(0,5) ################################################## # 2.18 line for all other versions # ################################################## bar:2.18 mark:(line,col2.0-l2) at: 11/05/2005 # 2.18.1 at: 07/07/2005 # 2.18.2 at: 09/07/2005 # 2.18.3 at: 30/09/2005 # 2.18.4 ################################################## # 2.20 filled bar # ################################################## bar:2.20 width:35 from:30/09/2005 till:06/11/2008 color:col2.20 mark:(line,col2.20) ################################################## # 2.20 line & text for first version every year # ################################################## bar:2.20 mark:(line,col2.0-l1) align:center fontsize:S at: 30/09/2005 text:"2.20" shift:(0,-15) at: 20/02/2006 text:"2.20.1" at: 02/02/2007 text:"2.20.4" at: 04/05/2008 text:"2.20.6" at: 06/11/2008 text:"2.20.7" shift:(0,5) ################################################## # 2.20 line for all other versions # ################################################## bar:2.20 mark:(line,col2.0-l2) at: 22/04/2006 # 2.18.2 at: 15/10/2006 # 2.18.3 at: 23/08/2007 # 2.18.5 ################################################## # 2.22 filled bar # ################################################## bar:2.22 width:35 from:22/04/2006 till:02/02/2009 color:col2.22 mark:(line,col2.22) ################################################## # 2.22 line & text for first version every year # ################################################## bar:2.22 mark:(line,col2.0-l1) align:center fontsize:S at: 22/04/2006 text:"2.22" shift:(0,-15) at: 02/02/2007 text:"2.22.2" at: 04/05/2008 text:"2.22.4" at: 02/02/2009 text:"2.22.7" shift:(0,5) ################################################## # 2.22 line for all other versions # ################################################## bar:2.22 mark:(line,col2.0-l2) at: 23/08/2007 # 2.18.3 at: 12/08/2008 # 2.18.5 at: 06/11/2008 # 2.18.6 ################################################## # 3.0 filled bar # ################################################## bar:3.0 width:35 from:09/05/2007 till:31/01/2010 color:col3.0 mark:(line,col3.0) ################################################## # 3.0 line & text for first version every year # ################################################## bar:3.0 mark:(line,col2.0-l1) align:center fontsize:S at: 09/05/2007 text:"3.0" shift:(0,-15) at: 08/01/2008 text:"3.0.3" at: 02/02/2009 text:"3.0.7" at: 31/01/2010 text:"3.0.11" shift:(0,5) ################################################## # 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3.2.2 at: 30/03/2009 # 3.2.3 at: 08/07/2009 # 3.2.4 at: 11/09/2009 # 3.2.5 at: 24/06/2010 # 3.2.7 at: 05/08/2010 # 3.2.8 at: 02/11/2010 # 3.2.9 ################################################## # 3.4 filled bar # ################################################## bar:3.4 width:35 from:28/07/2009 till:31/01/2012 color:col3.4 mark:(line,col3.4) ################################################## # 3.4 line & text for first version every year # ################################################## bar:3.4 mark:(line,col2.0-l1) align:center fontsize:S at: 28/07/2009 text:"3.4" shift:(0,-15) at: 31/01/2010 text:"3.4.5" at: 24/01/2011 text:"3.4.10" at: 31/01/2012 text:"3.4.14" shift:(0,5) ################################################## # 3.4 line for all other versions # ################################################## bar:3.4 mark:(line,col2.0-l2) at: 01/08/2009 # 3.4.1 at: 11/09/2009 # 3.4.2 at: 05/11/2009 # 3.4.3 at: 18/11/2009 # 3.4.4 at: 08/03/2010 # 3.4.6 at: 24/06/2010 # 3.4.7 at: 05/08/2010 # 3.4.8 at: 02/11/2010 # 3.4.9 at: 27/04/2011 # 3.4.11 at: 04/08/2011 # 3.4.12 at: 28/12/2011 # 3.4.13 ################################################## # 3.6 filled bar # ################################################## bar:3.6 width:35 from:13/04/2010 till:24/05/2013 color:col3.6 mark:(line,col3.6) ################################################## # 3.6 line & text for first version every year # ################################################## bar:3.6 mark:(line,col2.0-l1) align:center fontsize:S at: 13/04/2010 text:"3.6" shift:(0,-15) at: 24/01/2011 text:"3.6.4" at: 31/01/2012 text:"3.6.8" at: 31/01/2013 text:"3.6.13" ################################################## # 3.6 line for all other versions # ################################################## bar:3.6 mark:(line,col2.0-l2) at: 24/06/2010 # 3.6.1 at: 05/08/2010 # 3.6.2 at: 02/11/2010 # 3.6.3 at: 27/04/2011 # 3.6.5 at: 04/08/2011 # 3.6.6 at: 28/12/2011 # 3.6.7 at: 18/04/2012 # 3.6.9 at: 26/07/2012 # 3.6.10 at: 30/08/2012 # 3.6.11 at: 19/02/2013 # 3.6.12 ################################################## # 4.0 filled bar # ################################################## bar:4.0 width:35 from:15/02/2011 till:07/07/2015 color:col4.0 mark:(line,col4.0) ################################################## # 4.0 line & text for first version every year # ################################################## bar:4.0 mark:(line,col2.0-l1) at: 15/02/2011 text:"4.0" shift:(0,-15) # 4.0 at: 31/01/2012 text:"4.0.4" at: 19/02/2013 text:"4.0.10" at: 17/04/2014 text:"4.0.12" at: 21/01/2015 text:"4.0.16" ################################################## # 4.0 line for all other versions # ################################################## bar:4.0 mark:(line,col2.0-l2) at: 27/04/2011 # 4.0.1 at: 04/08/2011 # 4.0.2 at: 28/12/2011 # 4.0.3 at: 22/02/2012 # 4.0.5 at: 18/04/2012 # 4.0.6 at: 26/07/2012 # 4.0.7 at: 30/08/2012 # 4.0.8 at: 13/11/2012 # 4.0.9 at: 16/10/2013 # 4.0.11 at: 18/04/2014 # 4.0.13 at: 24/07/2014 # 4.0.14 at: 06/10/2014 # 4.0.15 at: 27/01/2015 # 4.0.17 at: 15/04/2015 # 4.0.18 ################################################## # 4.2 filled bar # ################################################## bar:4.2 width:35 from:22/02/2012 till:22/12/2015 color:col4.2 mark:(line,col4.2) ################################################## # 4.2 line & text for first version every year # ################################################## bar:4.2 mark:(line,col2.0-l1) at: 22/02/2012 text:"4.2" shift:(0,-15) # 4.2 at: 19/02/2013 text:"4.2.5" at: 17/04/2014 text:"4.2.8" at: 21/01/2015 text:"4.2.12" ################################################## # 4.2 line for all other versions # ################################################## bar:4.2 mark:(line,col2.0-l2) at: 18/04/2012 # 4.2.1 at: 26/07/2012 # 4.2.2 at: 30/08/2012 # 4.2.3 at: 13/11/2012 # 4.2.4 at: 24/05/2013 # 4.2.6 at: 16/10/2013 # 4.2.7 at: 18/04/2014 # 4.2.9 at: 24/07/2014 # 4.2.10 at: 06/10/2014 # 4.2.11 at: 27/01/2015 # 4.2.13 at: 15/04/2015 # 4.2.14 at: 10/09/2015 # 4.2.15 at: 22/12/2015 # 4.2.16 ################################################## # 4.4 filled bar # ################################################## bar:4.4 width:35 from:24/05/2013 till:$now color:col4.4 mark:(line,col4.4) ################################################## # 4.4 line & text for first version every year # ################################################## bar:4.4 mark:(line,col2.0-l1) at: 24/05/2013 text:"4.4" shift:(0,-15) at: 27/01/2014 text:"4.4.2" at: 21/01/2015 text:"4.4.7" at: 16/05/2016 text:"4.4.12" at: 16/02/2018 text:"4.4.13" ################################################## # 4.4 line for all other versions # ################################################## bar:4.4 mark:(line,col2.0-l2) at: 16/10/2013 # 4.4.1 at: 17/04/2014 # 4.4.3 at: 18/04/2014 # 4.4.4 at: 24/07/2014 # 4.4.5 at: 06/10/2014 # 4.4.6 at: 27/01/2015 # 4.4.8 at: 15/04/2015 # 4.4.9 at: 10/09/2015 # 4.4.10 at: 22/12/2015 # 4.4.11 ################################################## # 5.0 filled bar # ################################################## bar:5.0 width:35 from:07/07/2015 till:$now color:col5.0 mark:(line,col5.0) ################################################## # 5.0 line & text for first version every year # ################################################## bar:5.0 mark:(line,col2.0-l1) align:center fontsize:S at: 07/07/2015 text:"5.0" shift:(0,-15) at: 16/05/2016 text:"5.0.3" at: 16/02/2018 text:"5.0.4" at: 30/01/2019 text:"5.0.5" ################################################## # 5.0 line for all other versions # ################################################## bar:5.0 mark:(line,col2.0-l2) at: 10/09/2015 # 5.0.1 at: 22/12/2015 # 5.0.2 at: 09/02/2019 # 5.0.6 TextData = fontsize:S textcolor:lighttext pos:($warning, 80) text:Updated on $now.


Requirements

Bugzilla's
system requirements To be used efficiently, all computer software needs certain hardware components or other software resources to be present on a computer. These prerequisites are known as (computer) system requirements and are often used as a guideline as opposed ...
include: * A compatible
database management system In computing, a database is an organized collection of data stored and accessed electronically. Small databases can be stored on a file system, while large databases are hosted on computer clusters or cloud storage. The design of databases ...
* A suitable release of
Perl Perl is a family of two high-level, general-purpose, interpreted, dynamic programming languages. "Perl" refers to Perl 5, but from 2000 to 2019 it also referred to its redesigned "sister language", Perl 6, before the latter's name was offic ...
5 * An assortment of Perl modules * A compatible
web server A web server is computer software and underlying hardware that accepts requests via HTTP (the network protocol created to distribute web content) or its secure variant HTTPS. A user agent, commonly a web browser or web crawler, initia ...
* A suitable
mail transfer agent The mail or post is a system for physically transporting postcards, letters, and parcels. A postal service can be private or public, though many governments place restrictions on private systems. Since the mid-19th century, national postal syst ...
, or any
SMTP The Simple Mail Transfer Protocol (SMTP) is an Internet standard communication protocol for electronic mail transmission. Mail servers and other message transfer agents use SMTP to send and receive mail messages. User-level email clients ty ...
server Currently supported database systems are
MySQL MySQL () is an open-source relational database management system (RDBMS). Its name is a combination of "My", the name of co-founder Michael Widenius's daughter My, and "SQL", the acronym for Structured Query Language. A relational database ...
,
PostgreSQL PostgreSQL (, ), also known as Postgres, is a free and open-source relational database management system (RDBMS) emphasizing extensibility and SQL compliance. It was originally named POSTGRES, referring to its origins as a successor to the ...
,
Oracle An oracle is a person or agency considered to provide wise and insightful counsel or prophetic predictions, most notably including precognition of the future, inspired by deities. As such, it is a form of divination. Description The word ...
, and
SQLite SQLite (, ) is a database engine written in the C programming language. It is not a standalone app; rather, it is a library that software developers embed in their apps. As such, it belongs to the family of embedded databases. It is the mo ...
. Bugzilla is usually installed on
Linux Linux ( or ) is a family of open-source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991, by Linus Torvalds. Linux is typically packaged as a Linux distribution, whi ...
using the
Apache HTTP Server The Apache HTTP Server ( ) is a free and open-source cross-platform web server software, released under the terms of Apache License 2.0. Apache is developed and maintained by an open community of developers under the auspices of the Apache S ...
, but any web server that supports CGI such as
Lighttpd lighttpd (pronounced "lighty") is an open-source web server optimized for speed-critical environments while remaining standards-compliant, secure and flexible. It was originally written by Jan Kneschke as a proof-of-concept of the c10k problem � ...
,
Hiawatha Hiawatha ( , also : ), also known as Ayenwathaaa or Aiionwatha, was a precolonial Native American leader and co-founder of the Iroquois Confederacy. He was a leader of the Onondaga people, the Mohawk people, or both. According to some account ...
,
Cherokee The Cherokee (; chr, ᎠᏂᏴᏫᏯᎢ, translit=Aniyvwiyaʔi or Anigiduwagi, or chr, ᏣᎳᎩ, links=no, translit=Tsalagi) are one of the indigenous peoples of the Southeastern Woodlands of the United States. Prior to the 18th century, th ...
can be used. Bugzilla's installation process is
command line A command-line interpreter or command-line processor uses a command-line interface (CLI) to receive commands from a user in the form of lines of text. This provides a means of setting parameters for the environment, invoking executables and pro ...
driven and runs through a series of stages where system requirements and software capabilities are checked.


Design

While the potential exists in the code to turn Bugzilla into a technical support ticket system, task management tool, or project management tool, Bugzilla's developers have chosen to focus on the task of designing a system to track software defects.


Zarro Boogs

Bugzilla returns the string "zarro boogs found" instead of "0 bugs found" when a search for bugs returns no results. "Zarro Boogs" is intended as a 'buggy' statement itself (a misspelling of "zero bugs") and is thus a meta-statement about the nature of software
debugging In computer programming and software development, debugging is the process of finding and resolving '' bugs'' (defects or problems that prevent correct operation) within computer programs, software, or systems. Debugging tactics can involve i ...
, implying that even when no bugs have been identified, some may exist. The following comment is provided in the Bugzilla source code to developers who may be confused by this behaviour: :''Zarro Boogs Found'' :This is just a goofy way of saying that there were no bugs found matching your query. When asked to explain this message, Terry Weissman (an early Bugzilla developer) had the following to say: :I've been asked to explain this ... way back when, when Netscape released version 4.0 of its browser, we had a release party. Naturally, there had been a big push to try and fix every known bug before the release. Naturally, that hadn't actually happened. (This is not unique to Netscape or to 4.0; the same thing has happened with every software project I've ever seen.) Anyway, at the release party, T-shirts were handed out that said something like "Netscape 4.0: Zarro Boogs". Just like the software, the T-shirt had no known bugs. Uh-huh. So, when you query for a list of bugs, and it gets no results, you can think of this as a friendly reminder. Of *course* there are bugs matching your query, they just aren't in the bugsystem yet... :— Terry Weissman :''From The Bugzilla Guide – 2.16.10 Release: Glossary''


WONTFIX

WONTFIX is used as a label on issues in Bugzilla and other systems. It indicates that a verified issue will not be addressed for one of several possible reasons including fixing would be too expensive, complicated or risky.


See also

*
Comparison of issue-tracking systems This article is a comparison of issue tracking systems that are notable, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems. The comparison includes client-server application, d ...
* List of computing mascots * :Computing mascots


References


External links

* {{Perl Articles which contain graphical timelines Bug and issue tracking software Cross-platform free software Free project management software Free software programmed in Perl Mozilla Software using the Mozilla license