
Automation describes a wide range of technologies that reduce human intervention in processes, mainly by predetermining decision criteria, subprocess relationships, and related actions, as well as embodying those predeterminations in machines. Automation has been achieved by various means including
mechanical
Mechanical may refer to:
Machine
* Machine (mechanical), a system of mechanisms that shape the actuator input to achieve a specific application of output forces and movement
* Mechanical calculator, a device used to perform the basic operations o ...
,
hydraulic
Hydraulics () is a technology and applied science using engineering, chemistry, and other sciences involving the mechanical properties and use of liquids. At a very basic level, hydraulics is the liquid counterpart of pneumatics, which concer ...
,
pneumatic
Pneumatics (from Greek 'wind, breath') is the use of gas or pressurized air in mechanical systems.
Pneumatic systems used in Industrial sector, industry are commonly powered by compressed air or compressed inert gases. A centrally located a ...
,
electrical
Electricity is the set of physical phenomena associated with the presence and motion of matter possessing an electric charge. Electricity is related to magnetism, both being part of the phenomenon of electromagnetism, as described by Maxwel ...
,
electronic devices
Electronics is a scientific and engineering discipline that studies and applies the principles of physics to design, create, and operate devices that manipulate electrons and other electrically charged particles. It is a subfield of physics and ...
, and
computer
A computer is a machine that can be Computer programming, programmed to automatically Execution (computing), carry out sequences of arithmetic or logical operations (''computation''). Modern digital electronic computers can perform generic set ...
s, usually in combination. Complicated systems, such as modern
factories
A factory, manufacturing plant or production plant is an industrial facility, often a complex consisting of several buildings filled with machinery, where workers manufacture items or operate machines which process each item into another. Th ...
,
airplane
An airplane (American English), or aeroplane (Commonwealth English), informally plane, is a fixed-wing aircraft that is propelled forward by thrust from a jet engine, Propeller (aircraft), propeller, or rocket engine. Airplanes come in a vari ...
s, and ships typically use combinations of all of these techniques. The benefit of automation includes labor savings, reducing waste, savings in
electricity
Electricity is the set of physical phenomena associated with the presence and motion of matter possessing an electric charge. Electricity is related to magnetism, both being part of the phenomenon of electromagnetism, as described by Maxwel ...
costs, savings in material costs, and improvements to quality, accuracy, and precision.
Automation includes the use of various equipment and
control system
A control system manages, commands, directs, or regulates the behavior of other devices or systems using control loops. It can range from a single home heating controller using a thermostat controlling a domestic boiler to large industrial ...
s such as
machinery
A machine is a physical system that uses power to apply forces and control movement to perform an action. The term is commonly applied to artificial devices, such as those employing engines or motors, but also to natural biological macromolec ...
, processes in
factories
A factory, manufacturing plant or production plant is an industrial facility, often a complex consisting of several buildings filled with machinery, where workers manufacture items or operate machines which process each item into another. Th ...
,
boiler
A boiler is a closed vessel in which fluid (generally water) is heated. The fluid does not necessarily boil. The heated or vaporized fluid exits the boiler for use in various processes or heating applications, including water heating, centra ...
s, and heat-treating
oven
upA double oven
A ceramic oven
An oven is a tool that is used to expose materials to a hot environment. Ovens contain a hollow chamber and provide a means of heating the chamber in a controlled way. In use since antiquity, they have been use ...
s, switching on
telephone network
A telephone network is a telecommunications network that connects telephones, which allows telephone calls between two or more parties, as well as newer features such as fax and internet. The idea was revolutionized in the 1920s, as more and more ...
s,
steering
Steering is the control of the direction of motion or the components that enable its control. Steering is achieved through various arrangements, among them ailerons for airplanes, rudders for boats, cylic tilting of rotors for helicopters, ...
,
stabilization of ships,
aircraft
An aircraft ( aircraft) is a vehicle that is able to flight, fly by gaining support from the Atmosphere of Earth, air. It counters the force of gravity by using either Buoyancy, static lift or the Lift (force), dynamic lift of an airfoil, or, i ...
and other applications and
vehicle
A vehicle () is a machine designed for self-propulsion, usually to transport people, cargo, or both. The term "vehicle" typically refers to land vehicles such as human-powered land vehicle, human-powered vehicles (e.g. bicycles, tricycles, velo ...
s with reduced human intervention. Examples range from a household
thermostat
A thermostat is a regulating device component which senses the temperature of a physical system and performs actions so that the system's temperature is maintained near a desired setpoint.
Thermostats are used in any device or system tha ...
controlling a boiler to a large industrial control system with tens of thousands of input measurements and output control signals. Automation has also found a home in the banking industry. It can range from simple on-off control to multi-variable high-level algorithms in terms of control complexity.
In the simplest type of an automatic
control loop
A control loop is the fundamental building block of control systems in general and industrial control systems in particular. It consists of the process sensor, the controller function, and the final control element (FCE) which controls the proce ...
, a controller compares a measured value of a process with a desired set value and processes the resulting error signal to change some input to the process, in such a way that the process stays at its set point despite disturbances. This closed-loop control is an application of
negative feedback
Negative feedback (or balancing feedback) occurs when some function (Mathematics), function of the output of a system, process, or mechanism is feedback, fed back in a manner that tends to reduce the fluctuations in the output, whether caused ...
to a system. The mathematical basis of
control theory
Control theory is a field of control engineering and applied mathematics that deals with the control system, control of dynamical systems in engineered processes and machines. The objective is to develop a model or algorithm governing the applic ...
was begun in the 18th century and advanced rapidly in the 20th. The term ''automation'', inspired by the earlier word ''automatic'' (coming from ''
automaton
An automaton (; : automata or automatons) is a relatively self-operating machine, or control mechanism designed to automatically follow a sequence of operations, or respond to predetermined instructions. Some automata, such as bellstrikers i ...
''), was not widely used before 1947, when
Ford established an automation department.
It was during this time that the industry was rapidly adopting
feedback controller
A closed-loop controller or feedback controller is a control loop which incorporates feedback, in contrast to an ''open-loop controller'' or ''non-feedback controller''.
A closed-loop controller uses feedback to control state (controls), states o ...
s, Technological advancements introduced in the 1930s revolutionized various industries significantly.
The
World Bank
The World Bank is an international financial institution that provides loans and Grant (money), grants to the governments of Least developed countries, low- and Developing country, middle-income countries for the purposes of economic development ...
's
World Development Report
The World Development Report (WDR) is an annual report published since 1978 by the World Bank. Each WDR provides in-depth analysis of a specific aspect of economic development. Past reports have considered such topics as agriculture, youth, equity ...
of 2019 shows evidence that the new industries and jobs in the technology sector outweigh the economic effects of workers being displaced by automation.
Job losses and
downward mobility blamed on automation have been cited as one of many factors in the resurgence of
nationalist
Nationalism is an idea or movement that holds that the nation should be congruent with the State (polity), state. As a movement, it presupposes the existence and tends to promote the interests of a particular nation,Anthony D. Smith, Smith, A ...
,
protectionist
Protectionism, sometimes referred to as trade protectionism, is the economic policy of restricting imports from other countries through methods such as tariffs on imported goods, import quotas, and a variety of other government regulations. ...
and
populist
Populism is a contested concept used to refer to a variety of political stances that emphasize the idea of the " common people" and often position this group in opposition to a perceived elite. It is frequently associated with anti-establis ...
politics in the US, UK and France, among other countries since the 2010s.
History
Early history
It was a preoccupation of the Greeks and Arabs (in the period between about 300 BC and about 1200 AD) to keep accurate track of time. In
Ptolemaic Egypt Ptolemaic is the adjective formed from the name Ptolemy, and may refer to:
Pertaining to the Ptolemaic dynasty
* Ptolemaic dynasty, the Macedonian Greek dynasty that ruled Egypt founded in 305 BC by Ptolemy I Soter
*Ptolemaic Kingdom
Pertaining ...
, about 270 BC,
Ctesibius
Ctesibius or Ktesibios or Tesibius (; BCE) was a Greek inventor and mathematician in Alexandria, Ptolemaic Egypt. Very little is known of Ctesibius' life, but his inventions were well known in his lifetime. He was likely the first head of th ...
described a float regulator for a
water clock
A water clock, or clepsydra (; ; ), is a timepiece by which time is measured by the regulated flow of liquid into (inflow type) or out from (outflow type) a vessel, and where the amount of liquid can then be measured.
Water clocks are some of ...
, a device not unlike the ball and cock in a modern flush toilet. This was the earliest feedback-controlled mechanism. The appearance of the mechanical clock in the 14th century made the water clock and its feedback control system obsolete.
The
Persian Banū Mūsā brothers, in their ''
Book of Ingenious Devices
The ''Book of Ingenious Devices'' (, ) is a large illustrated work on mechanical devices, including automata, published in 850 by the three brothers of Persian descent, the Banū Mūsā brothers (Ahmad, Muhammad and Hasan ibn Musa ibn Shakir) ...
'' (850 AD), described a number of automatic controls.
[ Ahmad Y Hassan]
Transfer Of Islamic Technology To The West, Part II: Transmission Of Islamic Engineering
Two-step level controls for fluids, a form of discontinuous
variable structure control
Variable structure control (VSC) is a form of Classification of discontinuities, discontinuous nonlinear control. The method alters the dynamic system, dynamics of a nonlinear system by application of a high-frequency ''switching control''. The sta ...
s, were developed by the Banu Musa brothers. They also described a
feedback controller
A closed-loop controller or feedback controller is a control loop which incorporates feedback, in contrast to an ''open-loop controller'' or ''non-feedback controller''.
A closed-loop controller uses feedback to control state (controls), states o ...
.
[ Otto Mayr (1970). ''The Origins of Feedback Control'', ]MIT Press
The MIT Press is the university press of the Massachusetts Institute of Technology (MIT), a private research university in Cambridge, Massachusetts. The MIT Press publishes a number of academic journals and has been a pioneer in the Open Ac ...
.Donald Routledge Hill
Donald Routledge Hill (6 August 1922 – 30 May 1994)D. A. King, “In Memoriam: Donald Routledge Hill (1922-1994)”, ''Arabic Sciences and Philosophy,'' Volume 5 / Issue 02 / September 1995, pp 297-302 was a British engineer and historian of s ...
, "Mechanical Engineering in the Medieval Near East", ''Scientific American'', May 1991, p. 64-69. The design of feedback control systems up through the Industrial Revolution was by trial-and-error, together with a great deal of engineering intuition. It was not until the mid-19th century that the stability of feedback control systems was analyzed using mathematics, the formal language of automatic control theory.
The
centrifugal governor
A centrifugal governor is a specific type of governor with a feedback system that controls the speed of an engine by regulating the flow of fuel or working fluid, so as to maintain a near-constant speed. It uses the principle of proportional con ...
was invented by
Christiaan Huygens
Christiaan Huygens, Halen, Lord of Zeelhem, ( , ; ; also spelled Huyghens; ; 14 April 1629 – 8 July 1695) was a Dutch mathematician, physicist, engineer, astronomer, and inventor who is regarded as a key figure in the Scientific Revolution ...
in the seventeenth century, and used to adjust the gap between
millstone
Millstones or mill stones are stones used in gristmills, used for triturating, crushing or, more specifically, grinding wheat or other grains. They are sometimes referred to as grindstones or grinding stones.
Millstones come in pairs: a s ...
s.
Industrial Revolution in Western Europe

The introduction of
prime movers, or self-driven machines advanced grain mills, furnaces, boilers, and the
steam engine
A steam engine is a heat engine that performs Work (physics), mechanical work using steam as its working fluid. The steam engine uses the force produced by steam pressure to push a piston back and forth inside a Cylinder (locomotive), cyl ...
created a new requirement for automatic control systems including
temperature regulators (invented in 1624; see
Cornelius Drebbel
Cornelis Jacobszoon Drebbel (; 1572 – 7 November 1633) was a Dutch engineer and inventor. He was the builder of the first operational submarine in 1620 and an innovator who contributed to the development of measurement and control systems, opti ...
),
pressure regulator
A pressure regulator is a valve that controls the pressure of a fluid to a desired value, using negative feedback from the controlled pressure. Regulators are used for gases and liquids, and can be an integral device with a pressure setting, a r ...
s (1681),
float regulators (1700) and
speed control devices. Another control mechanism was used to tent the sails of windmills. It was patented by Edmund Lee in 1745.
Also in 1745,
Jacques de Vaucanson
Jacques de Vaucanson (; February 24, 1709 – November 21, 1782) was a French inventor and artist who built the first all-metal lathe. This invention was crucial for the Industrial Revolution. The lathe is known as the mother of machine tools, a ...
invented the first automated loom. Around 1800,
Joseph Marie Jacquard created
a punch-card system to program looms.
In 1771
Richard Arkwright
Sir Richard Arkwright (23 December 1732 – 3 August 1792) was an English inventor and a leading entrepreneur during the early Industrial Revolution. He is credited as the driving force behind the development of the spinning frame, known as ...
invented the first fully automated spinning mill driven by water power, known at the time as the
water frame
The water frame is a spinning frame that is powered by a water-wheel.
History
Richard Arkwright, who patented the technology in 1769, designed a model for the production of cotton thread, which was first used in 1765. The Arkwright water f ...
. An automatic flour mill was developed by
Oliver Evans
Oliver Evans (September 13, 1755 – April 15, 1819) was an American inventor, engineer, and businessman born in rural Delaware and later rooted commercially in Philadelphia. He was one of the first Americans to build steam engines and an advo ...
in 1785, making it the first completely automated industrial process.

A centrifugal governor was used by Mr. Bunce of England in 1784 as part of a model
steam crane
A steam crane is a crane (machine), crane powered by a steam engine. It may be fixed or mobile and, if mobile, it may run on rail tracks, caterpillar tracks, road wheels, or be mounted on a barge. It usually has a vertical boiler placed at the ...
. The centrifugal governor was adopted by
James Watt
James Watt (; 30 January 1736 (19 January 1736 OS) – 25 August 1819) was a Scottish inventor, mechanical engineer, and chemist who improved on Thomas Newcomen's 1712 Newcomen steam engine with his Watt steam engine in 1776, which was f ...
for use on a steam engine in 1788 after Watt's partner Boulton saw one at a flour mill
Boulton & Watt were building.
The governor could not actually hold a set speed; the engine would assume a new constant speed in response to load changes. The governor was able to handle smaller variations such as those caused by fluctuating heat load to the boiler. Also, there was a tendency for oscillation whenever there was a speed change. As a consequence, engines equipped with this governor were not suitable for operations requiring constant speed, such as cotton spinning.
Several improvements to the governor, plus improvements to valve cut-off timing on the steam engine, made the engine suitable for most industrial uses before the end of the 19th century. Advances in the steam engine stayed well ahead of science, both thermodynamics and control theory.
The governor received relatively little scientific attention until
James Clerk Maxwell
James Clerk Maxwell (13 June 1831 – 5 November 1879) was a Scottish physicist and mathematician who was responsible for the classical theory of electromagnetic radiation, which was the first theory to describe electricity, magnetism an ...
published a paper that established the beginning of a theoretical basis for understanding control theory.
20th century
Relay logic was introduced with factory
electrification
Electrification is the process of powering by electricity and, in many contexts, the introduction of such power by changing over from an earlier power source. In the context of history of technology and economic development, electrification refe ...
, which underwent rapid adaption from 1900 through the 1920s. Central electric power stations were also undergoing rapid growth and the operation of new high-pressure boilers, steam turbines and electrical substations created a large demand for instruments and controls. Central control rooms became common in the 1920s, but as late as the early 1930s, most process controls were on-off. Operators typically monitored charts drawn by recorders that plotted data from instruments. To make corrections, operators manually opened or closed valves or turned switches on or off. Control rooms also used color-coded lights to send signals to workers in the plant to manually make certain changes.
The development of the electronic amplifier during the 1920s, which was important for long-distance telephony, required a higher signal-to-noise ratio, which was solved by negative feedback noise cancellation. This and other telephony applications contributed to the control theory. In the 1940s and 1950s, German mathematician
Irmgard Flügge-Lotz developed the theory of discontinuous automatic controls, which found military applications during the
Second World War
World War II or the Second World War (1 September 1939 – 2 September 1945) was a World war, global conflict between two coalitions: the Allies of World War II, Allies and the Axis powers. World War II by country, Nearly all of the wo ...
to
fire control system
A fire-control system (FCS) is a number of components working together, usually a gun data computer, a Director (military), director and radar, which is designed to assist a ranged weapon system to target, track, and hit a target. It performs th ...
s and aircraft
navigation system
A navigation system is a computing system that aids in navigation. Navigation systems may be entirely on board the vehicle or vessel that the system is controlling (for example, on the ship's bridge) or located elsewhere, making use of radio or oth ...
s.
Controllers, which were able to make calculated changes in response to deviations from a set point rather than on-off control, began being introduced in the 1930s. Controllers allowed manufacturing to continue showing productivity gains to offset the declining influence of factory electrification.
Factory productivity was greatly increased by electrification in the 1920s. U.S. manufacturing productivity growth fell from 5.2%/yr 1919–29 to 2.76%/yr 1929–41. Alexander Field notes that spending on non-medical instruments increased significantly from 1929 to 1933 and remained strong thereafter.
The First and Second World Wars saw major advancements in the field of
mass communication
Mass communication is the process of imparting and exchanging information through mass media to large population segments. It utilizes various forms of media as technology has made the dissemination of information more efficient. Primary examples o ...
and
signal processing
Signal processing is an electrical engineering subfield that focuses on analyzing, modifying and synthesizing ''signals'', such as audio signal processing, sound, image processing, images, Scalar potential, potential fields, Seismic tomograph ...
. Other key advances in automatic controls include
differential equations,
stability theory
In mathematics, stability theory addresses the stability of solutions of differential equations and of trajectories of dynamical systems under small perturbations of initial conditions. The heat equation, for example, is a stable partial differ ...
and
system theory
Systems theory is the transdisciplinary study of systems, i.e. cohesive groups of interrelated, interdependent components that can be natural or artificial. Every system has causal boundaries, is influenced by its context, defined by its structur ...
(1938),
frequency domain analysis (1940),
ship control (1950), and
stochastic analysis
Stochastic calculus is a branch of mathematics that operates on stochastic processes. It allows a consistent theory of integration to be defined for integrals of stochastic processes with respect to stochastic processes. This field was created an ...
(1941).
Starting in 1958, various systems based on
solid-state digital logic
A logic gate is a device that performs a Boolean function, a logical operation performed on one or more binary inputs that produces a single binary output. Depending on the context, the term may refer to an ideal logic gate, one that has, for ...
modules for hard-wired programmed logic controllers (the predecessors of
programmable logic controller
A programmable logic controller (PLC) or programmable controller is an industrial computer that has been ruggedized and adapted for the control of manufacturing processes, such as assembly lines, machines, robotic devices, or any activity that ...
s
LC emerged to replace electro-mechanical relay logic in
industrial control system
An industrial control system (ICS) is an electronic control system and associated instrumentation used for industrial process control. Control systems can range in size from a few modular panel-mounted controllers to large interconnected and in ...
s for
process control
Industrial process control (IPC) or simply process control is a system used in modern manufacturing which uses the principles of control theory and physical industrial control systems to monitor, control and optimize continuous Industrial processe ...
and automation, including early
Telefunken
Telefunken was a German radio and television producer, founded in Berlin in 1903 as a joint venture between Siemens & Halske and the ''AEG (German company), Allgemeine Elektrizitäts-Gesellschaft'' (AEG) ("General electricity company").
Prior to ...
/
AEG The initials AEG are used for or may refer to:
Common meanings
* AEG (German company)
; AEG) was a German producer of electrical equipment. It was established in 1883 by Emil Rathenau as the ''Deutsche Edison-Gesellschaft für angewandte El ...
Logistat,
Siemens
Siemens AG ( ) is a German multinational technology conglomerate. It is focused on industrial automation, building automation, rail transport and health technology. Siemens is the largest engineering company in Europe, and holds the positi ...
Simatic,
Philips
Koninklijke Philips N.V. (), simply branded Philips, is a Dutch multinational health technology company that was founded in Eindhoven in 1891. Since 1997, its world headquarters have been situated in Amsterdam, though the Benelux headquarter ...
/
Mullard
Mullard Limited was a British manufacturer of electronics, electronic components. The Mullard Radio Valve Co. Ltd. of Southfields, London, was founded in 1920 by Captain Stanley R. Mullard, who had previously designed thermionic valves (US ...
/
Norbit
In electronics, the NORBIT family of modules is a very early form (since 1960) of Digital electronics, digital logic developed by Philips (and also provided through and Mullard) that uses modules containing discrete components to build logic fu ...
,
BBC
The British Broadcasting Corporation (BBC) is a British public service broadcaster headquartered at Broadcasting House in London, England. Originally established in 1922 as the British Broadcasting Company, it evolved into its current sta ...
Sigmatronic,
ACEC Logacec,
Estacord, Krone Mibakron, Bistat, Datapac, Norlog, SSR, or Procontic systems.
In 1959
Texaco
Texaco, Inc. ("The Texas Company") is an American Petroleum, oil brand owned and operated by Chevron Corporation. Its flagship product is its Gasoline, fuel "Texaco with Techron". It also owned the Havoline motor oil brand. Texaco was an Independ ...
's
Port Arthur Refinery became the first chemical plant to use
digital control
Digital control is a branch of control theory that uses Digital data, digital computers to act as system controllers.
Depending on the requirements, a digital control system can take the form of a microcontroller to an Application-specific integr ...
.
Conversion of factories to digital control began to spread rapidly in the 1970s as the price of
computer hardware
Computer hardware includes the physical parts of a computer, such as the central processing unit (CPU), random-access memory (RAM), motherboard, computer data storage, graphics card, sound card, and computer case. It includes external devices ...
fell.
Significant applications
The automatic
telephone switchboard
A telephone switchboard is a device used to connect circuits of telephones to establish telephone calls between users or other switchboards. The switchboard is an essential component of a manual telephone exchange, and is operated by switchboard ...
was introduced in 1892 along with dial telephones. By 1929, 31.9% of the Bell system was automatic.
Automatic telephone switching originally used vacuum tube amplifiers and electro-mechanical switches, which consumed a large amount of electricity. Call volume eventually grew so fast that it was feared the telephone system would consume all electricity production, prompting
Bell Labs
Nokia Bell Labs, commonly referred to as ''Bell Labs'', is an American industrial research and development company owned by Finnish technology company Nokia. With headquarters located in Murray Hill, New Jersey, Murray Hill, New Jersey, the compa ...
to begin research on the
transistor
A transistor is a semiconductor device used to Electronic amplifier, amplify or electronic switch, switch electrical signals and electric power, power. It is one of the basic building blocks of modern electronics. It is composed of semicondu ...
.
The logic performed by telephone switching relays was the inspiration for the digital computer.
The first commercially successful glass bottle-blowing machine was an automatic model introduced in 1905. The machine, operated by a two-man crew working 12-hour shifts, could produce 17,280 bottles in 24 hours, compared to 2,880 bottles made by a crew of six men and boys working in a shop for a day. The cost of making bottles by machine was 10 to 12 cents per gross compared to $1.80 per gross by the manual glassblowers and helpers.
Sectional electric drives were developed using control theory. Sectional electric drives are used on different sections of a machine where a precise differential must be maintained between the sections. In steel rolling, the metal elongates as it passes through pairs of rollers, which must run at successively faster speeds. In paper making paper, the sheet shrinks as it passes around steam-heated drying arranged in groups, which must run at successively slower speeds. The first application of a sectional electric drive was on a paper machine in 1919. One of the most important developments in the steel industry during the 20th century was continuous wide strip rolling, developed by Armco in 1928.

Before automation, many chemicals were made in batches. In 1930, with the widespread use of instruments and the emerging use of controllers, the founder of Dow Chemical Co. was advocating
continuous production
Continuous production is a flow production method used to manufacture, produce, or process materials without interruption. Continuous production is called a continuous process or a continuous flow process because the materials, either dry bu ...
.
Self-acting machine tools that displaced hand dexterity so they could be operated by boys and unskilled laborers were developed by
James Nasmyth
James Hall Nasmyth (sometimes spelled Naesmyth, Nasmith, or Nesmyth) (19 August 1808 – 7 May 1890) was a Scottish engineer, philosopher, artist and inventor famous for his development of the steam hammer. He was the co-founder of Nasmyth, ...
in the 1840s.
Machine tools
A machine tool is a machine for handling or machining metal or other rigid materials, usually by cutting, boring, grinding, shearing, or other forms of deformations. Machine tools employ some sort of tool that does the cutting or shaping. All ...
were automated with
Numerical control
Computer numerical control (CNC) or CNC machining is the automated control of machine tools by a computer. It is an evolution of numerical control (NC), where machine tools are directly managed by data storage media such as punched cards or ...
(NC) using punched paper tape in the 1950s. This soon evolved into computerized numerical control (CNC).
Today extensive automation is practiced in practically every type of manufacturing and assembly process. Some of the larger processes include electrical power generation, oil refining, chemicals, steel mills, plastics, cement plants, fertilizer plants, pulp and paper mills, automobile and truck assembly, aircraft production, glass manufacturing, natural gas separation plants, food and beverage processing, canning and bottling and manufacture of various kinds of parts. Robots are especially useful in hazardous applications like automobile spray painting. Robots are also used to assemble electronic circuit boards. Automotive welding is done with robots and automatic welders are used in applications like pipelines.
Space/computer age
With the advent of the space age in 1957, controls design, particularly in the United States, turned away from the frequency-domain techniques of classical control theory and backed into the differential equation techniques of the late 19th century, which were couched in the time domain. During the 1940s and 1950s, German mathematician
Irmgard Flugge-Lotz Irmgard is a feminine German given name. Notable people with the name include:
* Irmgard of Berg (fl. 12th century), German noble, daughter of Adolf VI, Count of Berg
* Irmgard of Chiemsee (c. 831/833 – 16 July 866)
* Irmgard of Cleves (c. 1307 ...
developed the theory of discontinuous automatic control, which became widely used in
hysteresis control systems such as
navigation system
A navigation system is a computing system that aids in navigation. Navigation systems may be entirely on board the vehicle or vessel that the system is controlling (for example, on the ship's bridge) or located elsewhere, making use of radio or oth ...
s,
fire-control system
A fire-control system (FCS) is a number of components working together, usually a gun data computer, a director and radar, which is designed to assist a ranged weapon system to target, track, and hit a target. It performs the same task as a hum ...
s, and
electronics
Electronics is a scientific and engineering discipline that studies and applies the principles of physics to design, create, and operate devices that manipulate electrons and other Electric charge, electrically charged particles. It is a subfield ...
. Through Flugge-Lotz and others, the modern era saw time-domain design for
nonlinear systems
In mathematics and science, a nonlinear system (or a non-linear system) is a system in which the change of the output is not proportional to the change of the input. Nonlinear problems are of interest to engineers, biologists, physicists, mathem ...
(1961),
navigation
Navigation is a field of study that focuses on the process of monitoring and controlling the motion, movement of a craft or vehicle from one place to another.Bowditch, 2003:799. The field of navigation includes four general categories: land navig ...
(1960),
optimal control
Optimal control theory is a branch of control theory that deals with finding a control for a dynamical system over a period of time such that an objective function is optimized. It has numerous applications in science, engineering and operations ...
and
estimation theory
Estimation theory is a branch of statistics that deals with estimating the values of Statistical parameter, parameters based on measured empirical data that has a random component. The parameters describe an underlying physical setting in such ...
(1962),
nonlinear control theory (1969),
digital control
Digital control is a branch of control theory that uses Digital data, digital computers to act as system controllers.
Depending on the requirements, a digital control system can take the form of a microcontroller to an Application-specific integr ...
and
filtering theory (1974), and the
personal computer
A personal computer, commonly referred to as PC or computer, is a computer designed for individual use. It is typically used for tasks such as Word processor, word processing, web browser, internet browsing, email, multimedia playback, and PC ...
(1983).
Advantages, disadvantages, and limitations
Perhaps the most cited advantage of automation in industry is that it is associated with faster production and cheaper labor costs. Another benefit could be that it replaces hard, physical, or monotonous work. Additionally, tasks that take place in
hazardous environments or that are otherwise beyond human capabilities can be done by machines, as machines can operate even under extreme temperatures or in atmospheres that are radioactive or toxic. They can also be maintained with simple quality checks. However, at the time being, not all tasks can be automated, and some tasks are more expensive to automate than others. Initial costs of installing the machinery in factory settings are high, and failure to maintain a system could result in the loss of the product itself.
Moreover, some studies seem to indicate that industrial automation could impose ill effects beyond operational concerns, including worker displacement due to systemic loss of employment and compounded environmental damage; however, these findings are both convoluted and controversial in nature, and could potentially be circumvented.
The main advantages of automation are:
*Increased throughput or productivity
*Improved quality
*Increased
predictability
Predictability is the degree to which a correct prediction or forecast of a system's state can be made, either qualitatively or quantitatively.
Predictability and causality
Causal determinism has a strong relationship with predictability. Perfec ...
*Improved
robustness
Robustness is the property of being strong and healthy in constitution. When it is transposed into a system
A system is a group of interacting or interrelated elements that act according to a set of rules to form a unified whole. A system, ...
(consistency), of processes or product
*Increased consistency of output
*Reduced direct human labor costs and expenses
*Reduced
cycle time
*Increased accuracy
*Relieving humans of monotonously repetitive work
*Required work in development, deployment, maintenance, and operation of automated processes — often structured as "jobs"
*Increased human freedom to do other things
Automation primarily describes machines replacing human action, but it is also loosely associated with mechanization, machines replacing human labor. Coupled with mechanization, extending human capabilities in terms of size, strength, speed, endurance, visual range & acuity, hearing frequency & precision, electromagnetic sensing & effecting, etc., advantages include:
*Relieving humans of dangerous work stresses and
occupational injuries (e.g., fewer strained backs from lifting heavy objects)
*Removing humans from dangerous environments (e.g. fire, space, volcanoes, nuclear facilities, underwater, etc.)
The main disadvantages of automation are:
*High initial cost
*Faster production without human intervention can mean faster unchecked production of defects where automated processes are defective.
*Scaled-up capacities can mean scaled-up problems when systems fail — releasing dangerous toxins, forces, energies, etc., at scaled-up rates.
*Human adaptiveness is often poorly understood by automation initiators. It is often difficult to anticipate every contingency and develop fully preplanned automated responses for every situation. The discoveries inherent in automating processes can require unanticipated iterations to resolve, causing unanticipated costs and delays.
*People anticipating employment income may be seriously disrupted by others deploying automation where no similar income is readily available.
Paradox of automation
The
paradox
A paradox is a logically self-contradictory statement or a statement that runs contrary to one's expectation. It is a statement that, despite apparently valid reasoning from true or apparently true premises, leads to a seemingly self-contradictor ...
of automation says that the more efficient the automated system, the more crucial the human contribution of the operators. Humans are less involved, but their involvement becomes more critical.
Lisanne Bainbridge, a cognitive psychologist, identified these issues notably in her widely cited paper "Ironies of Automation." If an automated system has an error, it will multiply that error until it is fixed or shut down. This is where human operators come in. A fatal example of this was
Air France Flight 447
Air France Flight 447 was a scheduled international passenger flight from Rio de Janeiro/Galeão International Airport, Rio de Janeiro, Brazil, to Charles de Gaulle Airport, Paris, France. On 1 June 2009, inconsistent airspeed indications and mi ...
, where a failure of automation put the pilots into a manual situation they were not prepared for.
Limitations
* Current technology is unable to automate all the desired tasks.
* Many operations using automation have large amounts of invested capital and produce high volumes of products, making malfunctions extremely costly and potentially hazardous. Therefore, some personnel is needed to ensure that the entire system functions properly and that safety and product quality are maintained.
* As a process becomes increasingly automated, there is less and less labor to be saved or quality improvement to be gained. This is an example of both
diminishing returns
In economics, diminishing returns means the decrease in marginal (incremental) output of a production process as the amount of a single factor of production is incrementally increased, holding all other factors of production equal ('' ceter ...
and the
logistic function
A logistic function or logistic curve is a common S-shaped curve ( sigmoid curve) with the equation
f(x) = \frac
where
The logistic function has domain the real numbers, the limit as x \to -\infty is 0, and the limit as x \to +\infty is L.
...
.
* As more and more processes become automated, there are fewer remaining non-automated processes. This is an example of the exhaustion of opportunities. New technological paradigms may, however, set new limits that surpass the previous limits.
Current limitations
Many roles for humans in industrial processes presently lie beyond the scope of automation. Human-level
pattern recognition
Pattern recognition is the task of assigning a class to an observation based on patterns extracted from data. While similar, pattern recognition (PR) is not to be confused with pattern machines (PM) which may possess PR capabilities but their p ...
,
language comprehension
Sentence processing takes place whenever a reader or listener processes a language utterance, either in isolation or in the context of a conversation or a text. Many studies of the human language comprehension process have focused on reading of ...
, and language production ability are well beyond the capabilities of modern mechanical and computer systems (but see ''
Watson computer''). Tasks requiring subjective assessment or synthesis of complex sensory data, such as scents and sounds, as well as high-level tasks such as strategic planning, currently require human expertise. In many cases, the use of humans is more
cost-effective
Cost-effectiveness analysis (CEA) is a form of economic analysis that compares the relative costs and outcomes (effects) of different courses of action. Cost-effectiveness analysis is distinct from cost–benefit analysis, which assigns a monetar ...
than mechanical approaches even where the automation of industrial tasks is possible. Therefore,
algorithmic management Algorithmic management is a term used to describe certain labor management practices in the contemporary digital economy. In scholarly uses, the term was initially coined in 2015 by Min Kyung Lee, Daniel Kusbit, Evan Metsky, and Laura Dabbish to des ...
as the digital rationalization of human labor instead of its substitution has emerged as an alternative technological strategy. Overcoming these obstacles is a theorized path to
post-scarcity
Post-scarcity is a theoretical economic situation in which most goods can be produced in great abundance with minimal human labor, so that they become available to all very cheaply or even freely.
Post-scarcity does not mean that scarcity ...
economics.
Societal impact and unemployment
Increased automation often causes workers to feel anxious about losing their jobs as technology renders their skills or experience unnecessary. Early in the
Industrial Revolution
The Industrial Revolution, sometimes divided into the First Industrial Revolution and Second Industrial Revolution, was a transitional period of the global economy toward more widespread, efficient and stable manufacturing processes, succee ...
, when inventions like the
steam engine
A steam engine is a heat engine that performs Work (physics), mechanical work using steam as its working fluid. The steam engine uses the force produced by steam pressure to push a piston back and forth inside a Cylinder (locomotive), cyl ...
were making some job categories expendable, workers forcefully resisted these changes.
Luddites, for instance, were English
textile workers who protested the introduction of
weaving machines by destroying them. More recently, some residents of
Chandler, Arizona
Chandler is a city in Maricopa County, Arizona, United States, and a suburb in the Phoenix Metropolitan Area, Phoenix-Mesa-Chandler Metropolitan Statistical Area. It is the List of municipalities in Arizona, fourth-most populous city in Arizona ...
, have slashed tires and pelted rocks at
self-driving car
A self-driving car, also known as an autonomous car (AC), driverless car, robotic car or robo-car, is a car that is capable of operating with reduced or no human input. They are sometimes called robotaxis, though this term refers specifica ...
, in protest over the cars' perceived threat to human safety and job prospects.
The relative anxiety about automation reflected in opinion polls seems to correlate closely with the strength of
organized labor
The labour movement is the collective organisation of working people to further their shared political and economic interests. It consists of the trade union or labour union movement, as well as political parties of labour. It can be considere ...
in that region or nation. For example, while a study by the
Pew Research Center
The Pew Research Center (also simply known as Pew) is a nonpartisan American think tank based in Washington, D.C. It provides information on social issues, public opinion, and demographic trends shaping the United States and the world. It ...
indicated that 72% of Americans are worried about increasing automation in the workplace, 80% of Swedes see automation and
artificial intelligence
Artificial intelligence (AI) is the capability of computer, computational systems to perform tasks typically associated with human intelligence, such as learning, reasoning, problem-solving, perception, and decision-making. It is a field of re ...
(AI) as a good thing, due to the country's still-powerful unions and a more robust national
safety net
A safety net is a type of net (device), net designed to protect people from injury after falling (accident), falling from heights by limiting the distance they fall, and dissipating the impact energy. The term also refers to devices for arres ...
.
According to one estimate, 47% of all current jobs in the US have the potential to be fully automated by 2033.
Furthermore, wages and educational attainment appear to be strongly negatively correlated with an occupation's risk of being automated.
Erik Brynjolfsson
Erik Brynjolfsson is an American academic, author and inventor. He is the Jerry Yang and Akiko Yamazaki Professor and a Senior Fellow at Stanford University where he directs the Digital Economy Lab at the Stanford Institute for Human-Centered AI ...
and
Andrew McAfee argue that "there's never been a better time to be a worker with special skills or the right education, because these people can use technology to create and capture value. However, there's never been a worse time to be a worker with only 'ordinary' skills and abilities to offer, because computers, robots, and other digital technologies are acquiring these skills and abilities at an extraordinary rate." Others however argue that highly skilled professional jobs like a
lawyer
A lawyer is a person who is qualified to offer advice about the law, draft legal documents, or represent individuals in legal matters.
The exact nature of a lawyer's work varies depending on the legal jurisdiction and the legal system, as w ...
,
doctor
Doctor, Doctors, The Doctor or The Doctors may refer to:
Titles and occupations
* Physician, a medical practitioner
* Doctor (title), an academic title for the holder of a doctoral-level degree
** Doctorate
** List of doctoral degrees awarded b ...
,
engineer
Engineers, as practitioners of engineering, are professionals who Invention, invent, design, build, maintain and test machines, complex systems, structures, gadgets and materials. They aim to fulfill functional objectives and requirements while ...
,
journalist
A journalist is a person who gathers information in the form of text, audio or pictures, processes it into a newsworthy form and disseminates it to the public. This is called journalism.
Roles
Journalists can work in broadcast, print, advertis ...
are also at risk of automation.
According to a 2020 study in the ''
Journal of Political Economy
The ''Journal of Political Economy'' is a monthly peer-reviewed academic journal published by the University of Chicago Press. Established by James Laurence Laughlin in 1892, it covers both theoretical and empirical economics. In the past, the ...
'', automation has robust negative effects on employment and wages: "One more robot per thousand workers reduces the employment-to-population ratio by 0.2 percentage points and wages by 0.42%." A 2025 study in the ''
American Economic Journal'' found that the introduction of industrial robots reduced 1993 and 2014 led to reduced employment of men and women by 3.7 and 1.6 percentage points.
Research by
Carl Benedikt Frey and Michael Osborne of the
Oxford Martin School argued that employees engaged in "tasks following well-defined procedures that can easily be performed by sophisticated algorithms" are at risk of displacement, and 47% of jobs in the US were at risk. The study, released as a
working paper
A working paper or work paper may be:
*A working paper or technical paper. This encompasses literature that has not been peer reviewed or published in an academic journal. Working papers may be disseminated for the purpose of receiving feedback ...
in 2013 and published in 2017, predicted that automation would put low-paid physical occupations most at risk, by surveying a group of colleagues on their opinions.
However, according to a study published in ''
McKinsey Quarterly
The ''McKinsey Quarterly'' is a business magazine focused on management and organizational theory.
Background
The magazine is written primarily by McKinsey consultants and alumni, with contributions from guest authors. Founded in 1964, it ...
''
in 2015 the impact of computerization in most cases is not the replacement of employees but the automation of portions of the tasks they perform.
The
methodology
In its most common sense, methodology is the study of research methods. However, the term can also refer to the methods themselves or to the philosophical discussion of associated background assumptions. A method is a structured procedure for bri ...
of the McKinsey study has been heavily criticized for being intransparent and relying on subjective assessments. The methodology of Frey and Osborne has been subjected to criticism, as lacking evidence, historical awareness, or credible methodology. Additionally, the Organisation for Economic Co-operation and Development (
OECD
The Organisation for Economic Co-operation and Development (OECD; , OCDE) is an international organization, intergovernmental organization with 38 member countries, founded in 1961 to stimulate economic progress and international trade, wor ...
) found that across the 21 OECD countries, 9% of jobs are automatable.
Based on a formula by
Gilles Saint-Paul, an economist at
Toulouse 1 University, the demand for unskilled human capital declines at a slower rate than the demand for skilled human capital increases. In the long run and for society as a whole it has led to cheaper products,
lower average work hours, and new industries forming (i.e., robotics industries, computer industries, design industries). These new industries provide many high salary skill-based jobs to the economy. By 2030, between 3 and 14 percent of the global workforce will be forced to switch job categories due to automation eliminating jobs in an entire sector. While the number of jobs lost to automation is often offset by jobs gained from technological advances, the same type of job loss is not the same one replaced and that leading to increasing unemployment in the lower-middle class. This occurs largely in the US and developed countries where technological advances contribute to higher demand for highly skilled labor but demand for middle-wage labor continues to fall. Economists call this trend "income polarization" where unskilled labor wages are driven down and skilled labor is driven up and it is predicted to continue in developed economies.
Lights-out manufacturing
Lights-out manufacturing is a production system with no human workers, to eliminate labor costs. It grew in popularity in the U.S. when General Motors in 1982 implemented humans "hands-off" manufacturing to "replace risk-averse bureaucracy with automation and robots". However, the factory never reached full "lights out" status.
The expansion of lights out manufacturing requires:
* Reliability of equipment
* Long-term mechanic capabilities
* Planned preventive maintenance
* Commitment from the staff
Health and environment
The costs of automation to the environment are different depending on the technology, product or engine automated. There are automated engines that consume more energy resources from the Earth in comparison with previous engines and vice versa. Hazardous operations, such as
oil refining
An oil refinery or petroleum refinery is an industrial processes, industrial process Factory, plant where petroleum (crude oil) is transformed and refining, refined into products such as gasoline (petrol), diesel fuel, Bitumen, asphalt base, ...
, the manufacturing of
industrial chemicals
The chemical industry comprises the company, companies and other organizations that develop and produce industrial, specialty and other chemicals. Central to the modern world economy, the chemical industry converts raw materials (Petroleum, oil, ...
, and all forms of
metal working, were always early contenders for automation.
The automation of vehicles could prove to have a substantial impact on the environment, although the nature of this impact could be beneficial or harmful depending on several factors. Because
automated vehicles are much less likely to get into accidents compared to human-driven vehicles, some precautions built into current models (such as
anti-lock brakes or
laminated glass) would not be required for self-driving versions. Removal of these safety features reduces the weight of the vehicle, and coupled with more precise acceleration and braking, as well as fuel-efficient route mapping, can increase
fuel economy and reduce emissions. Despite this, some researchers theorize that an increase in the production of self-driving cars could lead to a boom in vehicle ownership and usage, which could potentially negate any environmental benefits of self-driving cars if they are used more frequently.
Automation of homes and home appliances is also thought to impact the environment. A study of energy consumption of automated homes in Finland showed that
smart home
''SMart'' was a British CBBC television programme based on art, which began in 1994 and ended in 2009. The programme was recorded at BBC Television Centre in London. Previously it had been recorded in Studio A at Pebble Mill Studios in Birming ...
s could reduce energy consumption by monitoring levels of consumption in different areas of the home and adjusting consumption to reduce energy leaks (e.g. automatically reducing consumption during the nighttime when activity is low). This study, along with others, indicated that the smart home's ability to monitor and adjust consumption levels would reduce unnecessary energy usage. However, some research suggests that smart homes might not be as efficient as non-automated homes. A more recent study has indicated that, while monitoring and adjusting consumption levels do decrease unnecessary energy use, this process requires monitoring systems that also consume an amount of energy. The energy required to run these systems sometimes negates their benefits, resulting in little to no ecological benefit.
Convertibility and turnaround time
Another major shift in automation is the increased demand for
flexibility
Stiffness is the extent to which an object resists deformation in response to an applied force.
The complementary concept is flexibility or pliability: the more flexible an object is, the less stiff it is.
Calculations
The stiffness, k, of a ...
and convertibility in
manufacturing processes. Manufacturers are increasingly demanding the ability to easily switch from manufacturing Product A to manufacturing Product B without having to completely rebuild the
production line
A production line is a set of sequential operations established in a factory where components are assembled to make a finished article or where materials are put through a refining process to produce an end-product that is suitable for onward ...
s. Flexibility and distributed processes have led to the introduction of
Automated Guided Vehicle
An automated guided vehicle (AGV), different from an autonomous mobile robot (AMR), is a portable robot that follows along marked long lines or wires on the floor, or uses radio waves, vision cameras, magnets, or lasers for navigation. They ar ...
s with Natural Features Navigation.
Digital electronics helped too. Former analog-based
instrumentation
Instrumentation is a collective term for measuring instruments, used for indicating, measuring, and recording physical quantities. It is also a field of study about the art and science about making measurement instruments, involving the related ...
was replaced by digital equivalents which can be more accurate and flexible, and offer greater scope for more sophisticated
configuration
Configuration or configurations may refer to:
Computing
* Computer configuration or system configuration
* Configuration file, a software file used to configure the initial settings for a computer program
* Configurator, also known as choice board ...
,
parametrization, and operation. This was accompanied by the
fieldbus
A fieldbus is a member of a family of industrial digital communication networks used for real-time distributed control. Fieldbus profiles are standardized by the
International Electrotechnical Commission (IEC) as IEC 61784/61158.
A complex autom ...
revolution which provided a networked (i.e. a single cable) means of communicating between control systems and field-level instrumentation, eliminating hard-wiring.
Discrete manufacturing plants adopted these technologies fast. The more conservative process industries with their longer plant life cycles have been slower to adopt and analog-based measurement and control still dominate. The growing use of
Industrial Ethernet
Industrial Ethernet (IE) is the use of Ethernet in an industrial environment with protocols that provide determinism and real-time control. Protocols for industrial Ethernet include EtherCAT, EtherNet/IP, PROFINET, POWERLINK, SERCOS III, CC- ...
on the factory floor is pushing these trends still further, enabling manufacturing plants to be integrated more tightly within the enterprise, via the internet if necessary. Global competition has also increased demand for
Reconfigurable Manufacturing System
A reconfigurable manufacturing system (RMS) is a system invented in 1998 that is designed for the outset of rapid change in its structure, as well as its Hardware description language, hardware and software components, in order to quickly adjust it ...
s.
Automation tools
Engineers can now have
numerical control
Computer numerical control (CNC) or CNC machining is the automated control of machine tools by a computer. It is an evolution of numerical control (NC), where machine tools are directly managed by data storage media such as punched cards or ...
over automated devices. The result has been a rapidly expanding range of applications and human activities.
Computer-aided technologies (or CAx) now serve as the basis for mathematical and organizational tools used to create complex systems. Notable examples of CAx include
computer-aided design
Computer-aided design (CAD) is the use of computers (or ) to aid in the creation, modification, analysis, or optimization of a design. This software is used to increase the productivity of the designer, improve the quality of design, improve c ...
(CAD software) and
computer-aided manufacturing
Computer-aided manufacturing (CAM) also known as computer-aided modeling or computer-aided machining is the use of software to control machine tools in the manufacturing of work pieces. This is not the only definition for CAM, but it is the most ...
(CAM software). The improved design, analysis, and manufacture of products enabled by CAx has been beneficial for industry.
Information technology
Information technology (IT) is a set of related fields within information and communications technology (ICT), that encompass computer systems, software, programming languages, data processing, data and information processing, and storage. Inf ...
, together with
industrial machinery
The following Outline (list), outline is provided as an overview of and topical guide to industrial machinery:
Essence of industrial machinery
* Heavy equipment
* Household hardware, Hardware
* Industrial process
* Machine
* Machine tool
* Too ...
and
process
A process is a series or set of activities that interact to produce a result; it may occur once-only or be recurrent or periodic.
Things called a process include:
Business and management
* Business process, activities that produce a specific s ...
es, can assist in the design, implementation, and monitoring of control systems. One example of an
industrial control system
An industrial control system (ICS) is an electronic control system and associated instrumentation used for industrial process control. Control systems can range in size from a few modular panel-mounted controllers to large interconnected and in ...
is a
programmable logic controller
A programmable logic controller (PLC) or programmable controller is an industrial computer that has been ruggedized and adapted for the control of manufacturing processes, such as assembly lines, machines, robotic devices, or any activity that ...
(PLC). PLCs are specialized hardened computers which are frequently used to synchronize the flow of inputs from (physical)
sensor
A sensor is often defined as a device that receives and responds to a signal or stimulus. The stimulus is the quantity, property, or condition that is sensed and converted into electrical signal.
In the broadest definition, a sensor is a devi ...
s and events with the flow of outputs to actuators and events.
[
]
Human-machine interfaces (HMI) or
computer human interfaces (CHI), formerly known as ''man-machine interfaces'', are usually employed to communicate with PLCs and other computers. Service personnel who monitor and control through HMIs can be called by different names. In the industrial process and manufacturing environments, they are called operators or something similar. In boiler houses and central utility departments, they are called ''stationary engineers''.
Different types of automation tools exist:
* ANN –
Artificial neural network
In machine learning, a neural network (also artificial neural network or neural net, abbreviated ANN or NN) is a computational model inspired by the structure and functions of biological neural networks.
A neural network consists of connected ...
* DCS –
Distributed control system
* HMI –
Human machine interface
In the industrial design field of human–computer interaction, a user interface (UI) is the space where interactions between humans and machines occur. The goal of this interaction is to allow effective operation and control of the machine fro ...
* RPA –
Robotic process automation
Robotic process automation (RPA) is a form of business process automation that is based on software robots (bots) or artificial intelligence (AI) agents. RPA should not be confused with artificial intelligence as it is based on automation tech ...
* SCADA –
Supervisory control and data acquisition
* PLC –
Programmable logic controller
A programmable logic controller (PLC) or programmable controller is an industrial computer that has been ruggedized and adapted for the control of manufacturing processes, such as assembly lines, machines, robotic devices, or any activity that ...
*
Instrumentation
Instrumentation is a collective term for measuring instruments, used for indicating, measuring, and recording physical quantities. It is also a field of study about the art and science about making measurement instruments, involving the related ...
*
Motion control
Motion control is a sub-field of automation, encompassing the systems or sub-systems involved in moving parts of machines in a controlled manner. Motion control systems are extensively used in a variety of fields for automation purposes, includi ...
*
Robotics
Robotics is the interdisciplinary study and practice of the design, construction, operation, and use of robots.
Within mechanical engineering, robotics is the design and construction of the physical structures of robots, while in computer s ...
Host
simulation software
Simulation software is based on the process of modeling a real phenomenon with a set of mathematical formulas. It is, essentially, a program that allows the user to observe an operation through simulation without actually performing that operation ...
(HSS) is a commonly used testing tool that is used to test the equipment software. HSS is used to test equipment performance concerning factory automation standards (timeouts, response time, processing time).
Cognitive automation
Cognitive automation, as a subset of AI, is an emerging genus of automation enabled by
cognitive computing. Its primary concern is the automation of clerical tasks and workflows that consist of structuring
unstructured data
Unstructured data (or unstructured information) is information that either does not have a pre-defined data model or is not organized in a pre-defined manner. Unstructured information is typically plain text, text-heavy, but may contain data such ...
. Cognitive automation relies on multiple disciplines:
natural language processing
Natural language processing (NLP) is a subfield of computer science and especially artificial intelligence. It is primarily concerned with providing computers with the ability to process data encoded in natural language and is thus closely related ...
,
real-time computing
Real-time computing (RTC) is the computer science term for Computer hardware, hardware and software systems subject to a "real-time constraint", for example from Event (synchronization primitive), event to Event (computing), system response. Rea ...
,
machine learning algorithms
The following outline is provided as an overview of, and topical guide to, machine learning:
Machine learning (ML) is a subfield of artificial intelligence within computer science that evolved from the study of pattern recognition and computat ...
,
big data analytics, and
evidence-based learning.
According to
Deloitte
Deloitte is a multinational professional services network based in London, United Kingdom. It is the largest professional services network in the world by revenue and number of employees, and is one of the Big Four accounting firms, along wi ...
, cognitive automation enables the replication of human tasks and judgment "at rapid speeds and considerable scale." Such tasks include:
*
Document redaction
*
Data extraction and document synthesis / reporting
*
Contract management
*
Natural language search
* Customer, employee, and
stakeholder onboarding
Onboarding or organizational socialization is the American term for the mechanism through which new employees acquire the necessary knowledge, skills, and behaviors to become effective organizational members and insiders. In other than American ...
* Manual activities and verifications
* Follow-up and email communications
Recent and emerging applications
CAD AI
Artificially intelligent
computer-aided design
Computer-aided design (CAD) is the use of computers (or ) to aid in the creation, modification, analysis, or optimization of a design. This software is used to increase the productivity of the designer, improve the quality of design, improve c ...
(CAD) can use text-to-3D, image-to-3D, and video-to-3D to automate in
3D modeling
In 3D computer graphics, 3D modeling is the process of developing a mathematical coordinate-based Computer representation of surfaces, representation of a surface of an object (inanimate or living) in Three-dimensional space, three dimensions vi ...
. AI
CAD libraries could also be developed using
linked open data
Open data are data that are openly accessible, exploitable, editable and shareable by anyone for any purpose. Open data are generally licensed under an open license.
The goals of the open data movement are similar to those of other "open(-so ...
of
schematics
A schematic, or schematic diagram, is a designed representation of the elements of a system using abstract, graphic symbols rather than realistic pictures. A schematic usually omits all details that are not relevant to the key information the sc ...
and
diagram
A diagram is a symbolic Depiction, representation of information using Visualization (graphics), visualization techniques. Diagrams have been used since prehistoric times on Cave painting, walls of caves, but became more prevalent during the Age o ...
s. Ai CAD
assistants are used as tools to help streamline workflow.
Automated power production
Technologies like
solar panel
A solar panel is a device that converts sunlight into electricity by using photovoltaic (PV) cells. PV cells are made of materials that produce excited electrons when exposed to light. These electrons flow through a circuit and produce direct ...
s,
wind turbines
A wind turbine is a device that converts the kinetic energy of wind into electrical energy. , hundreds of thousands of large turbines, in installations known as wind farms, were generating over 650 gigawatts of power, with 60 GW added each y ...
, and other
renewable energy
Renewable energy (also called green energy) is energy made from renewable resource, renewable natural resources that are replenished on a human lifetime, human timescale. The most widely used renewable energy types are solar energy, wind pow ...
sources—together with
smart grid
The smart grid is an enhancement of the 20th century electrical grid, using two-way communications and distributed so-called intelligent devices. Two-way flows of electricity and information could improve the delivery network. Research is main ...
s,
micro-grids,
battery storage—can automate power production.
Agricultural production
Many agricultural operations are automated with
machinery and equipment to improve their diagnosis, decision-making and/or performing. Agricultural automation can relieve the drudgery of agricultural work, improve the timeliness and precision of agricultural operations, raise productivity and resource-use efficiency, build resilience, and improve food quality and safety.
Increased productivity can free up labour, allowing agricultural households to spend more time elsewhere.
The technological evolution in agriculture has resulted in progressive shifts to digital equipment and robotics.
Motorized mechanization using engine power automates the performance of agricultural operations such as ploughing and milking.
With digital automation technologies, it also becomes possible to automate diagnosis and decision-making of agricultural operations.
For example, autonomous crop robots can harvest and seed crops, while drones can gather information to help automate input application.
Precision agriculture often employs such automation technologies
Motorized mechanization has generally increased in recent years.
Sub-Saharan Africa is the only region where the adoption of motorized mechanization has stalled over the past decades.
Automation technologies are increasingly used for managing livestock, though evidence on adoption is lacking. Global automatic milking system sales have increased over recent years, but adoption is likely mostly in Northern Europe, and likely almost absent in low- and middle-income countries.
Automated feeding machines for both cows and poultry also exist, but data and evidence regarding their adoption trends and drivers is likewise scarce.
Retail
Many
supermarkets
A supermarket is a self-service Retail#Types of outlets, shop offering a wide variety of food, Drink, beverages and Household goods, household products, organized into sections. Strictly speaking, a supermarket is larger and has a wider selecti ...
and even smaller stores are rapidly introducing
self-checkout systems reducing the need for employing checkout workers. In the U.S., the retail industry employs 15.9 million people as of 2017 (around 1 in 9 Americans in the workforce). Globally, an estimated 192 million workers could be affected by automation according to research by
Eurasia Group.
Online shopping
Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser or a mobile app. Consumers find a product of interest by visiting the website of th ...
could be considered a form of automated retail as the payment and checkout are through an automated
online transaction processing
Online transaction processing (OLTP) is a type of database system used in transaction-oriented applications, such as many operational systems. "Online" refers to the fact that such systems are expected to respond to user requests and process them i ...
system, with the share of online retail accounting jumping from 5.1% in 2011 to 8.3% in 2016. However, two-thirds of books, music, and films are now purchased online. In addition, automation and online shopping could reduce demands for shopping malls, and retail property, which in the United States is currently estimated to account for 31% of all commercial property or around .
Amazon
Amazon most often refers to:
* Amazon River, in South America
* Amazon rainforest, a rainforest covering most of the Amazon basin
* Amazon (company), an American multinational technology company
* Amazons, a tribe of female warriors in Greek myth ...
has gained much of the growth in recent years for online shopping, accounting for half of the growth in online retail in 2016.
Other forms of automation can also be an integral part of online shopping, for example, the deployment of automated warehouse robotics such as that applied by
Amazon
Amazon most often refers to:
* Amazon River, in South America
* Amazon rainforest, a rainforest covering most of the Amazon basin
* Amazon (company), an American multinational technology company
* Amazons, a tribe of female warriors in Greek myth ...
using
Kiva Systems.
Food and drink

The food retail industry has started to apply automation to the ordering process;
McDonald's
McDonald's Corporation, doing business as McDonald's, is an American Multinational corporation, multinational fast food chain store, chain. As of 2024, it is the second largest by number of locations in the world, behind only the Chinese ch ...
has introduced touch screen ordering and payment systems in many of its restaurants, reducing the need for as many cashier employees.
The University of Texas at Austin
The University of Texas at Austin (UT Austin, UT, or Texas) is a public research university in Austin, Texas, United States. Founded in 1883, it is the flagship institution of the University of Texas System. With 53,082 students as of fall 2 ...
has introduced fully automated cafe retail locations. Some cafes and restaurants have utilized mobile and tablet "
apps" to make the ordering process more efficient by customers ordering and paying on their device. Some restaurants have automated food delivery to tables of customers using a
conveyor belt system. The use of
robots" \n\n\n\n\n\n\nrobots.txt is the filename used for implementing the Robots Exclusion Protocol, a standard used by websites to indicate to visiting web crawlers and other web robots which portions of the website they are allowed to visit.\n\nThe sta ...
is sometimes employed to replace
waiting staff
Waiting staff ( BrE), waiters () / waitresses (), or servers (AmE) are those who work at a restaurant, a diner, or a bar and sometimes in private homes, attending to customers by supplying them with food and drink as requested. Waiting staff ...
.
Construction
Automation in construction is the combination of methods, processes, and systems that allow for greater machine autonomy in construction activities. Construction automation may have multiple goals, including but not limited to, reducing
jobsite
A workplace is a location where someone works, for their employer or themselves, a place of employment. Such a place can range from a home office to a large office building or factory. For industrialized societies, the workplace is one of the ...
injuries, decreasing activity completion times, and assisting with
quality control
Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements".
This approach plac ...
and
quality assurance
Quality assurance (QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product(s) delivered to customer(s) meet with the contractual and other agreed upon performance, design ...
.
Mining
Automated mining involves the removal of human labor from the
mining
Mining is the Resource extraction, extraction of valuable geological materials and minerals from the surface of the Earth. Mining is required to obtain most materials that cannot be grown through agriculture, agricultural processes, or feasib ...
process. The
mining industry
Mining is the extraction of valuable geological materials and minerals from the surface of the Earth. Mining is required to obtain most materials that cannot be grown through agricultural processes, or feasibly created artificially in a la ...
is currently in the transition towards automation. Currently, it can still require a large amount of
human capital
Human capital or human assets is a concept used by economists to designate personal attributes considered useful in the production process. It encompasses employee knowledge, skills, know-how, good health, and education. Human capital has a subs ...
, particularly in the
third world
The term Third World arose during the Cold War to define countries that remained non-aligned with either NATO or the Warsaw Pact. The United States, Canada, Taiwan, Japan, South Korea, the Southern Cone, NATO, Western European countries and oth ...
where labor costs are low so there is less incentive for increasing efficiency through automation.
Video surveillance
The Defense Advanced Research Projects Agency (
DARPA
The Defense Advanced Research Projects Agency (DARPA) is a research and development agency of the United States Department of Defense responsible for the development of emerging technologies for use by the military. Originally known as the Adva ...
) started the research and development of automated visual
surveillance
Surveillance is the monitoring of behavior, many activities, or information for the purpose of information gathering, influencing, managing, or directing. This can include observation from a distance by means of electronic equipment, such as ...
and monitoring (VSAM) program, between 1997 and 1999, and airborne video surveillance (AVS) programs, from 1998 to 2002. Currently, there is a major effort underway in the vision community to develop a fully-automated
tracking surveillance system. Automated video surveillance monitors people and vehicles in real-time within a busy environment. Existing automated surveillance systems are based on the environment they are primarily designed to observe, i.e., indoor, outdoor or airborne, the number of sensors that the automated system can handle and the mobility of sensors, i.e., stationary camera vs. mobile camera. The purpose of a surveillance system is to record properties and trajectories of objects in a given area, generate warnings or notify the designated authorities in case of occurrence of particular events.
Highway systems
As demands for safety and mobility have grown and technological possibilities have multiplied, interest in automation has grown. Seeking to accelerate the development and introduction of fully automated vehicles and highways, the
U.S. Congress
The United States Congress is the legislative branch of the federal government of the United States. It is a bicameral legislature, including a lower body, the U.S. House of Representatives, and an upper body, the U.S. Senate. They both ...
authorized more than $650 million over six years for
intelligent transport systems (ITS) and demonstration projects in the 1991 ''
Intermodal Surface Transportation Efficiency Act
The Intermodal Surface Transportation Efficiency Act of 1991 (ISTEA, ) is a United States federal law that posed a major change to transportation planning and policy, as the first U.S. federal legislation on the subject in the post-Interstate H ...
'' (ISTEA). Congress legislated in ISTEA that:
e Secretary of Transportation shall develop an automated highway and vehicle prototype from which future fully automated intelligent vehicle-highway systems can be developed. Such development shall include research in human factors to ensure the success of the man-machine relationship. The goal of this program is to have the first fully automated highway roadway or an automated test track in operation by 1997. This system shall accommodate the installation of equipment in new and existing motor vehicles.
Full automation commonly defined as requiring no control or very limited control by the driver; such automation would be accomplished through a combination of sensor, computer, and communications systems in vehicles and along the roadway. Fully automated driving would, in theory, allow closer vehicle spacing and higher speeds, which could enhance traffic capacity in places where additional road building is physically impossible, politically unacceptable, or prohibitively expensive. Automated controls also might enhance road safety by reducing the opportunity for driver error, which causes a large share of motor vehicle crashes. Other potential benefits include improved air quality (as a result of more-efficient traffic flows), increased fuel economy, and spin-off technologies generated during research and development related to automated highway systems.
Waste management
Automated waste collection trucks prevent the need for as many workers as well as easing the level of labor required to provide the service.
Business process
Business process automation (BPA) is the technology-enabled automation of complex
business process
A business process, business method, or business function is a collection of related, structured activities or tasks performed by people or equipment in which a specific sequence produces a service or product (that serves a particular business g ...
es. It can help to streamline a business for simplicity, achieve
digital transformation
Digital transformation (DT) is the process of adoption and implementation of digital technology by an organization in order to create new or modify existing products, services and operations by the means of translating business processes into a d ...
, increase
service quality, improve service delivery or contain costs. BPA consists of integrating applications, restructuring labor resources and using software applications throughout the organization.
Robotic process automation
Robotic process automation (RPA) is a form of business process automation that is based on software robots (bots) or artificial intelligence (AI) agents. RPA should not be confused with artificial intelligence as it is based on automation tech ...
(RPA; or RPAAI for self-guided RPA 2.0) is an emerging field within BPA and uses AI. BPAs can be implemented in a number of business areas including marketing, sales and workflow.
Home
Home automation (also called domotics) designates an emerging practice of increased automation of household appliances and features in residential dwellings, particularly through electronic means that allow for things impracticable, overly expensive or simply not possible in recent past decades. The rise in the usage of home automation solutions has taken a turn reflecting the increased dependency of people on such automation solutions. However, the increased comfort that gets added through these automation solutions is remarkable.
Laboratory

Automation is essential for many scientific and clinical applications. Therefore, automation has been extensively employed in laboratories. From as early as 1980 fully automated laboratories have already been working. However, automation has not become widespread in laboratories due to its high cost. This may change with the ability of integrating low-cost devices with standard laboratory equipment.
Autosamplers are common devices used in laboratory automation.
Logistics automation
Logistics automation is the application of
computer software
Software consists of computer programs that instruct the Execution (computing), execution of a computer. Software also includes design documents and specifications.
The history of software is closely tied to the development of digital comput ...
or automated machinery to improve the efficiency of
logistics
Logistics is the part of supply chain management that deals with the efficient forward and reverse flow of goods, services, and related information from the point of origin to the Consumption (economics), point of consumption according to the ...
operations. Typically this refers to operations within a
warehouse
A warehouse is a building for storing goods. Warehouses are used by manufacturers, importers, exporters, wholesalers, transport businesses, customs, etc. They are usually large plain buildings in industrial parks on the rural–urban fringe, out ...
or
distribution center
A distribution center for a set of products is a warehouse or other specialized building, often with refrigeration or air conditioning, which is stocked with products (goods) to be redistributed to retailers, to wholesalers, or directly to c ...
, with broader tasks undertaken by
supply chain engineering
Supply chain engineering is the engineering discipline that concerns the planning, design, and operation of supply chains. Some of its main areas include logistics, production, and pricing. It involves various areas in mathematical modelling s ...
systems and
enterprise resource planning
Enterprise resource planning (ERP) is the integrated management of main business processes, often in real time and mediated by software and technology. ERP is usually referred to as a category of business management software—typically a suit ...
systems.
Industrial automation
Industrial automation deals primarily with the automation of
manufacturing
Manufacturing is the creation or production of goods with the help of equipment, labor, machines, tools, and chemical or biological processing or formulation. It is the essence of the
secondary sector of the economy. The term may refer ...
,
quality control
Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements".
This approach plac ...
, and
material handling
Material handling involves short-distance movement within the confines of a building or between a building and a transportation vehicle. It uses a wide range of manual, semi-automated, and automated equipment and includes consideration of the pro ...
processes. General-purpose controllers for industrial processes include
programmable logic controller
A programmable logic controller (PLC) or programmable controller is an industrial computer that has been ruggedized and adapted for the control of manufacturing processes, such as assembly lines, machines, robotic devices, or any activity that ...
s,
stand-alone I/O modules, and computers. Industrial automation is to replace the human action and manual command-response activities with the use of mechanized equipment and logical programming commands. One trend is increased use of
machine vision
Machine vision is the technology and methods used to provide image, imaging-based automation, automatic inspection and analysis for such applications as automatic inspection, process control, and robot guidance, usually in industry. Machine vision ...
to provide automatic inspection and robot guidance functions, another is a continuing increase in the use of robots. Industrial automation is simply required in industries.
Industrial Automation and Industry 4.0
The rise of industrial automation is directly tied to the "
Fourth Industrial Revolution
"Fourth Industrial Revolution", "4IR", or "Industry 4.0", is a neologism describing rapid technological advancement in the 21st century. It follows the Third Industrial Revolution (the "Information Age"). The term was popularised in 2016 by K ...
", which is better known now as Industry 4.0. Originating from Germany, Industry 4.0 encompasses numerous devices, concepts, and machines,
as well as the advancement of the
industrial internet of things (IIoT). An "
Internet of Things
Internet of things (IoT) describes devices with sensors, processing ability, software and other technologies that connect and exchange data with other devices and systems over the Internet or other communication networks. The IoT encompasse ...
is a seamless integration of diverse physical objects in the Internet through a virtual representation." These new revolutionary advancements have drawn attention to the world of automation in an entirely new light and shown ways for it to grow to increase productivity and efficiency in machinery and manufacturing facilities. Industry 4.0 works with the IIoT and software/hardware to connect in a way that (through
communication technologies
Information and communications technology (ICT) is an extensional term for information technology (IT) that stresses the role of unified communications and the integration of telecommunications (telephone lines and wireless signals) and computer ...
) add enhancements and improve manufacturing processes. Being able to create smarter, safer, and more advanced manufacturing is now possible with these new technologies. It opens up a manufacturing platform that is more reliable, consistent, and efficient than before. Implementation of systems such as
SCADA
SCADA (an acronym for supervisory control and data acquisition) is a control system architecture comprising computers, networked data communications and graphical user interfaces for high-level supervision of machines and processes. It also cove ...
is an example of software that takes place in Industrial Automation today. SCADA is a supervisory data collection software, just one of the many used in Industrial Automation. Industry 4.0 vastly covers many areas in manufacturing and will continue to do so as time goes on.
Industrial robotics
Industrial robotics is a sub-branch in industrial automation that aids in various manufacturing processes. Such manufacturing processes include machining, welding, painting, assembling and material handling to name a few. Industrial robots use various mechanical, electrical as well as software systems to allow for high precision, accuracy and speed that far exceed any human performance. The birth of industrial robots came shortly after World War II as the U.S. saw the need for a quicker way to produce industrial and consumer goods. Servos, digital logic and solid-state electronics allowed engineers to build better and faster systems and over time these systems were improved and revised to the point where a single robot is capable of running 24 hours a day with little or no maintenance. In 1997, there were 700,000 industrial robots in use, the number has risen to 1.8M in 2017 In recent years, AI with
robotics
Robotics is the interdisciplinary study and practice of the design, construction, operation, and use of robots.
Within mechanical engineering, robotics is the design and construction of the physical structures of robots, while in computer s ...
is also used in creating an automatic labeling solution, using robotic arms as the automatic label applicator, and AI for learning and detecting the products to be labelled.
Programmable Logic Controllers
Industrial automation incorporates programmable logic controllers in the manufacturing process.
Programmable logic controller
A programmable logic controller (PLC) or programmable controller is an industrial computer that has been ruggedized and adapted for the control of manufacturing processes, such as assembly lines, machines, robotic devices, or any activity that ...
s (PLCs) use a processing system which allows for variation of controls of inputs and outputs using simple programming. PLCs make use of programmable memory, storing instructions and functions like logic, sequencing, timing, counting, etc. Using a logic-based language, a PLC can receive a variety of inputs and return a variety of logical outputs, the input devices being sensors and output devices being motors, valves, etc. PLCs are similar to computers, however, while computers are optimized for calculations, PLCs are optimized for control tasks and use in industrial environments. They are built so that only basic logic-based programming knowledge is needed and to handle vibrations, high temperatures, humidity, and noise. The greatest advantage PLCs offer is their flexibility. With the same basic controllers, a PLC can operate a range of different control systems. PLCs make it unnecessary to rewire a system to change the control system. This flexibility leads to a cost-effective system for complex and varied control systems.
PLCs can range from small "building brick" devices with tens of I/O in a housing integral with the processor, to large rack-mounted modular devices with a count of thousands of I/O, and which are often networked to other PLC and
SCADA
SCADA (an acronym for supervisory control and data acquisition) is a control system architecture comprising computers, networked data communications and graphical user interfaces for high-level supervision of machines and processes. It also cove ...
systems.
They can be designed for multiple arrangements of digital and analog
inputs and outputs (I/O), extended temperature ranges, immunity to
electrical noise
In electronics, noise is an unwanted disturbance in an electrical signal.
Noise generated by electronic devices varies greatly as it is produced by several different effects.
In particular, noise is inherent in physics and central to therm ...
, and resistance to vibration and impact. Programs to control machine operation are typically stored in battery-backed-up or
non-volatile memory
Non-volatile memory (NVM) or non-volatile storage is a type of computer memory that can retain stored information even after power is removed. In contrast, volatile memory needs constant power in order to retain data.
Non-volatile memory typ ...
.
It was from the automotive industry in the United States that the PLC was born. Before the PLC, control, sequencing, and safety interlock logic for manufacturing automobiles was mainly composed of
relay
A relay
Electromechanical relay schematic showing a control coil, four pairs of normally open and one pair of normally closed contacts
An automotive-style miniature relay with the dust cover taken off
A relay is an electrically operated switc ...
s,
cam timers,
drum sequencers, and dedicated closed-loop controllers. Since these could number in the hundreds or even thousands, the process for updating such facilities for the yearly model
change-over was very time-consuming and expensive, as
electrician
An electrician is a tradesman, tradesperson specializing in electrical wiring of buildings, transmission lines, stationary machines, and related equipment. Electricians may be employed in the installation of new electrical components or the ...
s needed to individually rewire the relays to change their operational characteristics.
When digital computers became available, being general-purpose programmable devices, they were soon applied to control sequential and combinatorial logic in industrial processes. However, these early computers required specialist programmers and stringent operating environmental control for temperature, cleanliness, and power quality. To meet these challenges, the PLC was developed with several key attributes. It would tolerate the shop-floor environment, it would support discrete (bit-form) input and output in an easily extensible manner, it would not require years of training to use, and it would permit its operation to be monitored. Since many industrial processes have timescales easily addressed by millisecond response times, modern (fast, small, reliable) electronics greatly facilitate building reliable controllers, and performance could be traded off for reliability.
[E. A. Parr, ''Industrial Control Handbook'', Industrial Press Inc., 1999 ]
Agent-assisted automation
Agent-assisted automation refers to automation used by call center agents to handle customer inquiries. The key benefit of agent-assisted automation is compliance and error-proofing. Agents are sometimes not fully trained or they forget or ignore key steps in the process. The use of automation ensures that what is supposed to happen on the call actually does, every time. There are two basic types: desktop automation and automated voice solutions.
Control
Open-loop and closed-loop
Discrete control (on/off)
One of the simplest types of control is ''on-off'' control. An example is a thermostat used on household appliances which either open or close an electrical contact. (Thermostats were originally developed as true feedback-control mechanisms rather than the on-off common household appliance thermostat.)
Sequence control, in which a programmed sequence of ''discrete'' operations is performed, often based on system logic that involves system states. An elevator control system is an example of sequence control.
PID controller

A proportional–integral–derivative controller (PID controller) is a
control loop
A control loop is the fundamental building block of control systems in general and industrial control systems in particular. It consists of the process sensor, the controller function, and the final control element (FCE) which controls the proce ...
feedback mechanism
Feedback occurs when outputs of a system are routed back as inputs as part of a chain of cause and effect that forms a circuit or loop. The system can then be said to ''feed back'' into itself. The notion of cause-and-effect has to be handled ...
(
controller) widely used in
industrial control system
An industrial control system (ICS) is an electronic control system and associated instrumentation used for industrial process control. Control systems can range in size from a few modular panel-mounted controllers to large interconnected and in ...
s.
In a PID loop, the controller continuously calculates an ''error value''
as the difference between a desired
setpoint and a measured
process variable and applies a correction based on
proportional,
integral
In mathematics, an integral is the continuous analog of a Summation, sum, which is used to calculate area, areas, volume, volumes, and their generalizations. Integration, the process of computing an integral, is one of the two fundamental oper ...
, and
derivative
In mathematics, the derivative is a fundamental tool that quantifies the sensitivity to change of a function's output with respect to its input. The derivative of a function of a single variable at a chosen input value, when it exists, is t ...
terms, respectively (sometimes denoted ''P'', ''I'', and ''D'') which give their name to the controller type.
The theoretical understanding and application date from the 1920s, and they are implemented in nearly all analog control systems; originally in mechanical controllers, and then using discrete electronics and latterly in industrial process computers.
Sequential control and logical sequence or system state control
Sequential control may be either to a fixed sequence or to a logical one that will perform different actions depending on various system states. An example of an adjustable but otherwise fixed sequence is a timer on a lawn sprinkler.
States refer to the various conditions that can occur in a use or sequence scenario of the system. An example is an elevator, which uses logic based on the system state to perform certain actions in response to its state and operator input. For example, if the operator presses the floor n button, the system will respond depending on whether the elevator is stopped or moving, going up or down, or if the door is open or closed, and other conditions.
Early development of sequential control was
relay logic
Relay logic is a method of implementing combinational logic in electrical control circuits by using several electrical relays wired in a particular configuration.
Ladder logic
The schematic diagrams for relay logic circuits are often called ...
, by which
electrical relays engage electrical contacts which either start or interrupt power to a device. Relays were first used in telegraph networks before being developed for controlling other devices, such as when starting and stopping industrial-sized electric motors or opening and closing
solenoid valve
A solenoid valve is an electromechanically operated valve.
Solenoid valves differ in the characteristics of the electric current they use, the strength of the magnetic field they generate, the mechanism they use to regulate the fluid, and the ...
s. Using relays for control purposes allowed event-driven control, where actions could be triggered out of sequence, in response to external events. These were more flexible in their response than the rigid single-sequence
cam timers. More complicated examples involved maintaining safe sequences for devices such as swing bridge controls, where a lock bolt needed to be disengaged before the bridge could be moved, and the lock bolt could not be released until the safety gates had already been closed.
The total number of relays and cam timers can number into the hundreds or even thousands in some factories. Early
programming techniques and languages were needed to make such systems manageable, one of the first being
ladder logic
Ladder logic was originally a written method to document the design and construction of relay logic, relay racks as used in manufacturing and process control. Each device in the relay rack would be represented by a symbol on the ladder diagram w ...
, where diagrams of the interconnected relays resembled the rungs of a ladder. Special computers called
programmable logic controllers
A programmable logic controller (PLC) or programmable controller is an industrial computer that has been ruggedized and adapted for the control of manufacturing processes, such as assembly lines, machines, robotic devices, or any activity that ...
were later designed to replace these collections of hardware with a single, more easily re-programmed unit.
In a typical hard-wired motor start and stop circuit (called a ''control circuit'') a motor is started by pushing a "Start" or "Run" button that activates a pair of electrical relays. The "lock-in" relay locks in contacts that keep the control circuit energized when the push-button is released. (The start button is a normally open contact and the stop button is a normally closed contact.) Another relay energizes a switch that powers the device that throws the motor starter switch (three sets of contacts for three-phase industrial power) in the main power circuit. Large motors use high voltage and experience high in-rush current, making speed important in making and breaking contact. This can be dangerous for personnel and property with manual switches. The "lock-in" contacts in the start circuit and the main power contacts for the motor are held engaged by their respective electromagnets until a "stop" or "off" button is pressed, which de-energizes the lock in relay.
Commonly
interlocks are added to a control circuit. Suppose that the motor in the example is powering machinery that has a critical need for lubrication. In this case, an interlock could be added to ensure that the oil pump is running before the motor starts. Timers, limit switches, and electric eyes are other common elements in control circuits.
Solenoid valves are widely used on
compressed air
Compressed air is air kept under a pressure that is greater than atmospheric pressure. Compressed air in vehicle tires and shock absorbers are commonly used for improved traction and reduced vibration. Compressed air is an important medium for t ...
or
hydraulic fluid
A hydraulic fluid or hydraulic liquid is the medium by which power is transferred in hydraulic machinery. Common hydraulic fluids are based on mineral oil or water. Examples of equipment that might use hydraulic fluids are excavators and backho ...
for powering
actuator
An actuator is a machine element, component of a machine that produces force, torque, or Displacement (geometry), displacement, when an electrical, Pneumatics, pneumatic or Hydraulic fluid, hydraulic input is supplied to it in a system (called an ...
s on
mechanical
Mechanical may refer to:
Machine
* Machine (mechanical), a system of mechanisms that shape the actuator input to achieve a specific application of output forces and movement
* Mechanical calculator, a device used to perform the basic operations o ...
components. While
motor
An engine or motor is a machine designed to convert one or more forms of energy into mechanical energy.
Available energy sources include potential energy (e.g. energy of the Earth's gravitational field as exploited in hydroelectric power gene ...
s are used to supply continuous
rotary motion
Rotation or rotational/rotary motion is the circular movement of an object around a central line, known as an ''axis of rotation''. A plane figure can rotate in either a clockwise or counterclockwise sense around a perpendicular axis intersec ...
, actuators are typically a better choice for intermittently creating a limited range of movement for a mechanical component, such as moving various mechanical arms, opening or closing
valve
A valve is a device or natural object that regulates, directs or controls the flow of a fluid (gases, liquids, fluidized solids, or Slurry, slurries) by opening, closing, or partially obstructing various passageways. Valves are technically Pip ...
s, raising heavy press-rolls, applying pressure to presses.
Computer control
Computers can perform both sequential control and feedback control, and typically a single computer will do both in an industrial application.
Programmable logic controller
A programmable logic controller (PLC) or programmable controller is an industrial computer that has been ruggedized and adapted for the control of manufacturing processes, such as assembly lines, machines, robotic devices, or any activity that ...
s (PLCs) are a type of special-purpose
microprocessor
A microprocessor is a computer processor (computing), processor for which the data processing logic and control is included on a single integrated circuit (IC), or a small number of ICs. The microprocessor contains the arithmetic, logic, a ...
that replaced many hardware components such as timers and drum sequencers used in relay logic–type systems. General-purpose process control computers have increasingly replaced stand-alone controllers, with a single computer able to perform the operations of hundreds of controllers. Process control computers can process data from a network of PLCs, instruments, and controllers to implement typical (such as PID) control of many individual variables or, in some cases, to implement complex control
algorithm
In mathematics and computer science, an algorithm () is a finite sequence of Rigour#Mathematics, mathematically rigorous instructions, typically used to solve a class of specific Computational problem, problems or to perform a computation. Algo ...
s using multiple inputs and mathematical manipulations. They can also analyze data and create real-time graphical displays for operators and run reports for operators, engineers, and management.
Control of an
automated teller machine
An automated teller machine (ATM) is an electronic telecommunications device that enables customers of financial institutions to perform financial transactions, such as cash withdrawals, deposits, funds transfers, balance inquiries or account ...
(ATM) is an example of an interactive process in which a computer will perform a logic-derived response to a user selection based on information retrieved from a networked database. The ATM process has similarities with other online transaction processes. The different logical responses are called ''scenarios''. Such processes are typically designed with the aid of use cases and flowcharts, which guide the writing of the software code. The earliest feedback control mechanism was the water clock invented by Greek engineer Ctesibius (285–222 BC).
See also
* Artificial Intelligence
* ''Automate This''
* Automated storage and retrieval system
* Automation engineering
* Automation Master
* Automation technician
* Cognitive computing
* Control engineering
* Critique of work
* Cybernetics
* Data-driven control system
* Dirty, dangerous and demeaning
* Feedforward control
* ''Fully Automated Luxury Communism''
* Futures studies
* ''The Human Use of Human Beings''
*
Industrial Revolution
The Industrial Revolution, sometimes divided into the First Industrial Revolution and Second Industrial Revolution, was a transitional period of the global economy toward more widespread, efficient and stable manufacturing processes, succee ...
* Industry 4.0
* Intelligent automation
* ''Inventing the Future: Postcapitalism and a World Without Work''
* Machine to machine
* Mobile manipulator
* Multi-agent system
* Post-work society
* Process control
* Productivity improving technologies
* ''The Right to Be Lazy''
* Right to repair
* Robot tax
*
Robotic process automation
Robotic process automation (RPA) is a form of business process automation that is based on software robots (bots) or artificial intelligence (AI) agents. RPA should not be confused with artificial intelligence as it is based on automation tech ...
* Semi-automation
* Technological unemployment
* ''The War on Normal People''
References
Citations
Sources
*
*
*
* E. McGaughey, 'Will Robots Automate Your Job Away? Full Employment, Basic Income, and Economic Democracy' (2018
SSRN, part 2(3)*
*
*
* Executive Office of the President, Artificial Intelligence, Automation and the Economy
December 2016
*
Further reading
* Acemoglu, Daron, and Pascual Restrepo. "Automation and New Tasks: How Technology Displaces and Reinstates Labor." The Journal of Economic Perspectives, vol. 33, no. 2, American Economic Association, 2019, pp. 3–30, .
* Norton, Andrew. Automation and Inequality: The Changing World of Work in the Global South. International Institute for Environment and Development, 2017, .
* Danaher, John. "The Case for Technological Unemployment." Automation and Utopia: Human Flourishing in a World without Work, Harvard University Press, 2019, pp. 25–52, .
* Reinsch, William, and Jack Caporal. "The Digital Economy & Data Governance." Key Trends in the Global Economy through 2030, edited by Matthew P. Goodman and Scott Miller, Center for Strategic and International Studies (CSIS), 2020, pp. 18–21, .
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