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American Airlines Flight 965 was a regularly scheduled flight from
Miami International Airport Miami International Airport , also known as MIA and historically as Wilcox Field, is the primary international airport serving Miami and its Miami metropolitan area, surrounding metropolitan area, in the U.S. state of Florida. It hosts over 1, ...
in
Miami Miami is a East Coast of the United States, coastal city in the U.S. state of Florida and the county seat of Miami-Dade County, Florida, Miami-Dade County in South Florida. It is the core of the Miami metropolitan area, which, with a populat ...
, Florida, to
Alfonso Bonilla Aragón International Airport Alfonso Bonilla Aragón International Airport , formerly known as Palmaseca International Airport, is an international airport located between Palmira and Cali, the capital of Valle del Cauca Department, Colombia. It is Colombia's fourth-busies ...
in
Cali Santiago de Cali (), or Cali, is the capital of the Valle del Cauca department, and the most populous city in southwest Colombia, with 2,280,522 residents estimate by National Administrative Department of Statistics, DANE in 2023. The city span ...
, Colombia. On December 20, 1995, the
Boeing 757-200 The Boeing 757 is an American narrow-body airliner designed and built by Boeing Commercial Airplanes. The then-named 7N7, a twinjet successor for the trijet 727, received its first orders in August 1978. The prototype completed its maiden ...
flying this route ( registration ) crashed into a mountain in
Buga Buga may refer to: * Buga (surname) Places * Mount Buga, an inactive volcano in Zamboanga del Sur province, the Philippines * Buga (barangay), a barangay in San Miguel Municipality, Bulacan, Philippines * Buga, Valle del Cauca, city and municipa ...
, Colombia, around 9:40 pm killing 151 of the 155 passengers and all eight crew members. The crash was the first U.S.-owned 757 accident and is currently the deadliest aviation accident to occur in Colombia. It was also the deadliest accident involving a Boeing 757 at that time, but was surpassed by Birgenair Flight 301 which crashed seven weeks later with 189 fatalities. Flight 965 was the deadliest air disaster involving a U.S. carrier since the bombing of
Pan Am Flight 103 Pan Am Flight 103 (PA103/PAA103) was a regularly scheduled Pan Am transatlantic flight from Frankfurt to Detroit via a stopover in London and another in New York City. Shortly after 19:00 on 21 December 1988, the Boeing 747 "Clipper Maid of th ...
in 1988. The Colombian
Special Administrative Unit of Civil Aeronautics The Civil Aviation Authority of Colombia (, also known as ''Aeronáutica Civil'', ''Aerocivil'' or UAEAC) is a government agency of the Colombian Ministry of Transport. It is the agency in charge of regulating civil aviation, the aviation industr ...
investigated the accident and determined it was caused by navigational errors by the flight crew.


Aircraft

The aircraft involved in the accident was a Boeing 757–223 registered N651AA. It was the 390th Boeing 757 built. The aircraft was powered by two
Rolls-Royce RB211 The Rolls-Royce RB211 is a British family of high-bypass turbofan engines made by Rolls-Royce Holdings, Rolls-Royce. The engines are capable of generating of thrust. The RB211 engine was the first production turbofan#Three-spool, three-spool e ...
engines.


Crew

The cockpit crew consisted of Captain Nicholas Tafuri (57), and First Officer Donald "Don" Williams (39). Both pilots were considered to be highly skilled airmen. Captain Tafuri had more than 13,000 hours of flying experience (including 2,260 hours on the
Boeing 757 The Boeing 757 is an American Narrow-body aircraft, narrow-body airliner designed and built by Boeing Commercial Airplanes. The then-named 7N7, a twinjet successor for the trijet Boeing 727, 727, received its first orders in August 1978. The ...
/ 767), and First Officer Williams had almost 6,000 hours, with 2,286 of them on the Boeing 757/767. Captain Tafuri had flown with the
United States Air Force The United States Air Force (USAF) is the Air force, air service branch of the United States Department of Defense. It is one of the six United States Armed Forces and one of the eight uniformed services of the United States. Tracing its ori ...
from 1963 to 1969 and served in the
Vietnam War The Vietnam War (1 November 1955 – 30 April 1975) was an armed conflict in Vietnam, Laos, and Cambodia fought between North Vietnam (Democratic Republic of Vietnam) and South Vietnam (Republic of Vietnam) and their allies. North Vietnam w ...
, and joined American Airlines in 1969. First Officer Williams had flown with the U.S. Air Force from 1979 to 1986, and joined American Airlines in 1986.


Flight history


Departure

At that time, Flight 965 mainly carried people returning to Colombia for the Christmas holiday, vacationers, and businesspeople. A winter storm in the
Northeast United States The Northeastern United States (also referred to as the Northeast, the East Coast, or the American Northeast) is census regions United States Census BureauLocated on the Atlantic coast of North America, the region borders Canada to its nort ...
caused the airline to delay the departure of the airliner for 30 minutes to allow for connecting passengers to board the flight, and seasonal congestion caused further delay. Flight 965 took off at 6:35 pm  EST (23:35 UTC), nearly two hours late.


Going off-course

Cali's air traffic controllers had no functional
radar Radar is a system that uses radio waves to determine the distance ('' ranging''), direction ( azimuth and elevation angles), and radial velocity of objects relative to the site. It is a radiodetermination method used to detect and track ...
to monitor the 757, as it had been blown up in 1992 by the terror group
FARC The Revolutionary Armed Forces of Colombia – People's Army (, FARC–EP or FARC) was a Marxist–Leninist guerrilla group involved in the continuing Colombian conflict starting in 1964. The FARC-EP was officially founded in 1966 from peasan ...
. Cali's approach uses several radio beacons to guide pilots around the mountains and canyons that surround the city. The airplane's
flight management system A flight management system (FMS) is a fundamental component of a modern airliner's avionics. An FMS is a specialized computer system that automates a wide variety of in-flight tasks, reducing the workload on the flight crew to the point that mod ...
(FMS) navigation computer already had these beacons programmed in, and should have, in theory, told the pilots exactly where to turn, climb, and descend, all the way from Miami to the terminal in Cali. Since the wind was calm, Cali's controllers asked the pilots whether they wanted to fly a non-precision straight-in approach to runway 19 rather than coming around for a precision ILS-approach to runway 01. The pilots agreed to the straight-in approach, hoping to make up some time. The pilots then mistakenly cleared all the programmed approach
waypoint A waypoint is a point or place on a route or line of travel, a stopping point, an intermediate point, or point at which course is changed, the first use of the term tracing to 1880. In modern terms, it most often refers to coordinates which spe ...
s from the flight plan in the aircraft FMS. When the controller asked the pilots to report passing over the Tulua VOR (identified as "ULQ") north of Cali, it was no longer programmed into the FMS flight plan, so they had to find the VOR identifier "ULQ" in their approach chart. In the meantime, they extended the aircraft's speed brakes to slow it down and expedite its descent. By the time the pilots had selected the Tulua VOR identifier "ULQ" into the FMS flight plan, they had already passed over it. The pilots then tried to select the next approach waypoint Rozo in the FMS. However, the Rozo
non-directional beacon A non-directional beacon (NDB) or non-directional radio beacon is a radio beacon which does not include directional information. Radio beacons are radio transmitters at a known location, used as an aviation or marine navigational aid. NDB are i ...
(NDB) was identified as "R" in their approach chart but not in the FMS. Instead the FMS database used a different naming convention and identified the Rozo NDB as "ROZO". Colombia had also duplicated the identifier "R" for the Romeo NDB near
Bogotá Bogotá (, also , , ), officially Bogotá, Distrito Capital, abbreviated Bogotá, D.C., and formerly known as Santa Fe de Bogotá (; ) during the Spanish Imperial period and between 1991 and 2000, is the capital city, capital and largest city ...
from Cali, which is not in line with the ICAO standard effective from 1978 to only duplicate identifiers if more than apart. By selecting "R" from the waypoint list, the captain caused the autopilot to start flying a course to Bogotá, resulting in the airplane turning east in a wide semicircle. The pilots then attempted to correct this by turning back to the south. By the time the error was detected, the aircraft was in a valley running roughly north–south parallel to the one they should have been in. The pilots had put the aircraft on a collision course with a mountain. The air traffic controller, Nelson Rivera Ramírez, believed that some of the requests of the pilots did not make sense, but did not know enough non-aviation English to convey this.


Accident

Twelve seconds before the plane hit the mountain, named (the Deluge), the
ground proximity warning system A Ground Proximity Warning System (GPWS) is a system designed to alert pilots if their aircraft is in immediate danger of flying into the ground or an obstacle. The United States Federal Aviation Administration (FAA) defines GPWS as a type of ...
(GPWS) activated, announcing an imminent terrain collision and sounding an alarm. Within a second of this warning, the first officer disengaged the autopilot, and the captain attempted to climb clear of the mountain. Within two seconds of the warning, take-off power was selected, and in the next second, pitch was increased to 20.6° upwards, causing activation of the
stick shaker Stick, sticks or the stick may refer to: Thin elongated objects * Twig or branch * Walking stick, a device to facilitate balancing while walking * Shepherd's crook * Shillelagh * Swagger stick * Digging stick * Swizzle stick, used to stir drinks ...
. The stick shaker mechanically vibrates the control yoke (the "stick") to warn the flight crew of an imminent
aerodynamic stall In fluid dynamics, a stall is a reduction in the lift coefficient generated by a foil as angle of attack exceeds its critical value.Crane, Dale: ''Dictionary of Aeronautical Terms, third edition'', p. 486. Aviation Supplies & Academics, 1997. ...
. When take-off power was selected, neither pilot had remembered to disengage the previously deployed speed brakes, which were fully extended and significantly reduced the rate of climb. At 9:41:28 p.m. EST, the aircraft struck trees at about above mean sea level on the east side of the mountain. The last record on the flight data recorder indicated that the plane was flying at and with a pitch attitude of almost 28°. The crash was south of Tulua VOR and north of the approach end of runway 19 at Alfonso Bonilla Aragon International Airport. The aircraft impacted near the summit, with some wreckage clearing the mountain and falling on the opposite side. NTSB analysis of the crash determined that if the speed brakes had been retracted, there was a high probability the plane would have cleared the mountain. Five passengers, all seated within two rows of each other, survived the initial impact, but one died two days later of his injuries. In addition to the four human survivors, a dog, which had been in a carrier in the cargo hold at the time of the crash, survived the accident.


Investigation

The crash was investigated by the
Special Administrative Unit of Civil Aeronautics The Civil Aviation Authority of Colombia (, also known as ''Aeronáutica Civil'', ''Aerocivil'' or UAEAC) is a government agency of the Colombian Ministry of Transport. It is the agency in charge of regulating civil aviation, the aviation industr ...
() of the
Republic of Colombia Colombia, officially the Republic of Colombia, is a country primarily located in South America with insular regions in North America. The Colombian mainland is bordered by the Caribbean Sea to the north, Venezuela to the east and northeast ...
, with assistance from the U.S.
National Transportation Safety Board The National Transportation Safety Board (NTSB) is an independent U.S. government investigative agency responsible for civil transportation accident investigation. In this role, the NTSB investigates and reports on aviation accidents and inci ...
(NTSB), as well as other parties, including the U.S.
Federal Aviation Administration The Federal Aviation Administration (FAA) is a Federal government of the United States, U.S. federal government agency within the United States Department of Transportation, U.S. Department of Transportation that regulates civil aviation in t ...
, Allied Pilots Association,
American Airlines American Airlines, Inc. is a major airlines of the United States, major airline in the United States headquartered in Fort Worth, Texas, within the Dallas–Fort Worth metroplex, and is the Largest airlines in the world, largest airline in the ...
, Boeing Commercial Airplane Group, and Rolls-Royce Engines. The investigations revealed that neither the Boeing fixed-base simulator nor the flight management system simulator could be backdriven with the data obtained directly from the accident airplane's
flight data recorder A flight recorder is an electronic recording device placed in an aircraft for the purpose of facilitating the investigation of aviation accidents and incidents. The device may often be referred to colloquially as a "black box", an outdated nam ...
(FDR). Because the 757 flight simulators could not be backdriven during the tests, whether the airplane would have missed the mountain/tree tops if the speedbrakes had been retracted during the climb attempt could not be determined with precision, but the final report stated that if the flightcrew had retracted the speedbrakes one second after initiating the escape maneuver, the airplane could have been climbing through a position that was above the initial impact point. Because the airplane would have continued to climb and had the potential to increase its rate of climb, it might well have cleared the trees at the top of the mountain. The ''Civil Aeronautics'' prepared a final report of its investigation in September 1996, which was released through the U.S. NTSB. In its report, the ''Civil Aeronautics'' determined these probable causes of the accident:
# The flight crew's failure to adequately plan and execute the approach to runway 19 at SKCL and their inadequate use of automation # Failure of the flight crew to discontinue the approach into Cali, despite numerous cues alerting them of the inadvisability of continuing the approach # The lack of situational awareness of the flight crew regarding vertical navigation, proximity to terrain, and the relative location of critical radio aids # Failure of the flight crew to revert to basic radio navigation at the time when the
flight management system A flight management system (FMS) is a fundamental component of a modern airliner's avionics. An FMS is a specialized computer system that automates a wide variety of in-flight tasks, reducing the workload on the flight crew to the point that mod ...
-assisted navigation became confusing and demanded an excessive workload in a critical phase of the flight
In addition, the ''Civil Aeronautics'' determined that these factors contributed to the accident:
# The flight crew's ongoing efforts to expedite their approach and landing to avoid potential delays # The flight crew's execution of the ground proximity warning system escape maneuver while the speedbrakes remained deployed # FMS logic that dropped all intermediate fixes from the display(s) in the event of execution of a direct routing # FMS-generated navigational information that used a different naming convention from that published in navigational charts
The ''Civil Aeronauticss report also included a variety of safety-related recommendations to the involved parties (number of individual recommendations in parentheses): *U.S. FAA (17) *
International Civil Aviation Organization The International Civil Aviation Organization (ICAO ) is a specialized agency of the United Nations that coordinates the principles and techniques of international air navigation, and fosters the planning and development of international sch ...
(3) *American Airlines (2) Investigators later labeled the accident a nonsurvivable event, citing the impact forces and subsequent destruction of the aircraft.


Aftermath

Rachel L. Swarns of ''
The New York Times ''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
'' reported that within the United States, after people learned of the status of the flight, "mourning was most keenly concentrated yesterday in the larger Colombian communities" in the East Coast. Scavengers took engine thrust reversers, cockpit avionics, and other components from the crashed 757, using Colombian military and private helicopters to go to and from the crash site. Many of the stolen components reappeared as unapproved aircraft parts on the black market in
Greater Miami The Miami metropolitan area is a coastal metropolitan area in southeastern Florida. It is the sixth-largest metropolitan statistical area (MSA) in the United States, the fifth-largest metropolitan area in the Southern United States, and the lar ...
parts brokers. In response, the airline published a 14-page list stating all of the parts missing from the crashed aircraft. The list included the serial numbers of all of the parts. In 1997, U.S. District Judge Stanley Marcus ruled that the pilots had committed "willful misconduct"; the ruling applied to American Airlines, which represented the dead pilots. The judge's ruling was subsequently reversed in June 1999 by the U.S. Court of Appeals in Atlanta, which also overturned the jury verdict and declared that the judge in the case was wrong in issuing a finding of fault with the pilots, a role which should have been reserved for the jury only. American Airlines settled numerous lawsuits brought against it by the families of the victims of the accident. American Airlines filed a "third-party complaint" lawsuit for contribution against
Jeppesen Jeppesen (also known as Jeppesen Sanderson) is an American company offering navigational information, operations planning tools, flight planning products and software. Jeppesen's aeronautical navigation Aeronautical charts, charts are often call ...
and
Honeywell Honeywell International Inc. is an American publicly traded, multinational conglomerate corporation headquartered in Charlotte, North Carolina. It primarily operates in four areas of business: aerospace, building automation, industrial automa ...
, which made the navigation computer database and failed to include the coordinates of Rozo under the identifier "R"; the case went to trial in
United States District Court for the Southern District of Florida The United States District Court for the Southern District of Florida (in case citations, S.D. Fla. or S.D. Fl.) is the federal United States district court with territorial jurisdiction over the southern part of the state of Florida. Appeals ...
in Miami. At the trial, American Airlines admitted that it bore some legal responsibility for the accident. Honeywell and Jeppesen each contended that they had no legal responsibility for the accident. In June 2000, the jury found that Jeppesen was 30% at fault for the crash, Honeywell was 10% at fault, and American Airlines was 60% at fault. An enhanced ground proximity warning system (EGPWS) that could have prevented the accident was introduced in 1996. All U.S. registered turbine-powered aircraft capable of carrying more than six passengers built since 2002 are required to have an advanced terrain awareness warning system. , American Airlines continues to operate the Miami–Cali route, as American Airlines Flight 919 and American Airlines Flight 921, both operated by aircraft.


Notable deaths

* Paris Kanellakis, a computer scientist at
Brown University Brown University is a Private university, private Ivy League research university in Providence, Rhode Island, United States. It is the List of colonial colleges, seventh-oldest institution of higher education in the US, founded in 1764 as the ' ...
, died with his wife and two children. * Benny Ramírez, an insurance agent, a former professional wrestler and a former
National Wrestling Alliance The National Wrestling Alliance (NWA) is an American professional wrestling professional wrestling promotion, promotion and governing body owned by Billy Corgan and operated by its parent company Lightning One, Inc. Founded in 1948, the NWA be ...
(NWA) Texas Heavyweight Champion and
NWA International Tag Team Championship ''This was a regional NWA championship based in Japan. For the version of this title that was promoted in NWA All Star Wrestling in Canada, see NWA International Tag Team Championship (Vancouver version).'' The NWA International Tag Team Champio ...
, whose wrestling career spanned from 1959 to 1983. He, his wife and youngest child were passengers on the flight. He and his wife perished in the crash. Their child was one of the four survivors. The U.S. government encountered difficulty while trying to distinguish Americans from non-Americans, as many passengers held
dual citizenship Multiple citizenship (or multiple nationality) is a person's legal status in which a person is at the same time recognized by more than one sovereign state, country under its nationality law, nationality and citizenship law as a national or cit ...
s.Number of survivors reported drops to 4 Finding how many Americans on board difficult, official says
" ''Associated Press''. December 23, 1995.


In popular culture

* The events of Flight 965 were featured in "Lost", a season-two (2005) episode of the Canadian TV series ''
Mayday Mayday is an emergency procedure word used internationally as a distress signal in voice-procedure radio communications. It is used to signal a life-threatening emergency primarily by aviators and mariners, but in some countries local organiz ...
'' (called ''Air Emergency'' and ''Air Disasters'' in the U.S. and ''Air Crash Investigation'' in the UK and elsewhere around the world). The episode was broadcast with the title "Crash on the Mountain" in the United Kingdom, Australia, and Asia. * The accident was also featured on '' Why Planes Crash'' on
MSNBC MSNBC is an American cable news channel owned by the NBCUniversal News Group division of NBCUniversal, a subsidiary of Comcast. Launched on July 15, 1996, and headquartered at 30 Rockefeller Plaza in Manhattan, the channel primarily broadcasts r ...
, in a 2015 episode titled "Sudden Impact". * The 2018 episode "Disastrous Descents" of the TV series ''Aircrash Confidential'', produced by WMR Productions and IMG Entertainment, featured the accident. * A documentary film released in 2021, ''American 965'', directed and produced by a former
British Airways British Airways plc (BA) is the flag carrier of the United Kingdom. It is headquartered in London, England, near its main Airline hub, hub at Heathrow Airport. The airline is the second largest UK-based carrier, based on fleet size and pass ...
captain Captain is a title, an appellative for the commanding officer of a military unit; the supreme leader or highest rank officer of a navy ship, merchant ship, aeroplane, spacecraft, or other vessel; or the commander of a port, fire or police depa ...
with Fact Not Fiction Films, suggests a different possible cause for the accident. *''
Outlook Outlook or The Outlook may refer to: Computing * Microsoft Outlook, also referred to as ''the classic Outlook'' an e-mail client and personal information management software product from Microsoft * Outlook for Windows, also referred to as ''the ...
'', a
BBC World Service The BBC World Service is a British Public broadcasting, public service broadcaster owned and operated by the BBC. It is the world's largest external broadcaster in terms of reception area, language selection and audience reach. It broadcas ...
radio program, had an episode titled "The Father and Daughter Finding Closure After a Plane Crash", which consisted of interviews with two of the survivors of the crash. *The accident is featured prominently in the 2011 novel ''The Sound of Things Falling'' by Colombian author Juan Gabriel Vasquez. * AA Flight 965 is described in Season 2, Episode 1 of the HBO series, ''The Rehearsal'' (title
''Gotta Have Fun''
.


See also

* Aloha IslandAir Flight 1712 *
Santa Bárbara Airlines Flight 518 Santa Bárbara Airlines Flight 518 was an ATR 42–300 twin-turboprop aircraft, registration YV1449, operating as a scheduled domestic flight from Mérida, Venezuela, to Caracas that crashed into the side of a mountain on 21 February 2008, shor ...
* Trigana Air Flight 267


References


External links

*
Special Administrative Unit of Civil Aeronautics The Civil Aviation Authority of Colombia (, also known as ''Aeronáutica Civil'', ''Aerocivil'' or UAEAC) is a government agency of the Colombian Ministry of Transport. It is the agency in charge of regulating civil aviation, the aviation industr ...

Final Accident Report – AA965
*

– Prepared for the
World Wide Web The World Wide Web (WWW or simply the Web) is an information system that enables Content (media), content sharing over the Internet through user-friendly ways meant to appeal to users beyond Information technology, IT specialists and hobbyis ...
by Peter Ladkin of
Bielefeld University Bielefeld University () is a public university in Bielefeld, Germany. Founded in 1969, it is one of the country's newer universities, and considers itself a "reform" university, following a different style of organization and teaching than the e ...

AltAlt #2Archive of Alt #2
*

– The people who prepared them for the
World Wide Web The World Wide Web (WWW or simply the Web) is an information system that enables Content (media), content sharing over the Internet through user-friendly ways meant to appeal to users beyond Information technology, IT specialists and hobbyis ...
used Deskscan II to scan photocopies of them *
Final Accident Report – AA965ArchiveAlt Archive
– Translation by Captain José Bestene Mattar and Maria Isabel Bobrez Orozco *

" ''CNN'' * Zarrella, John.

" ''CNN''. December 22, 1995. *

" ''CNN''. December 21, 1995. * Dewar, Steuart.



. ''
The Associated Press The Associated Press (AP) is an American not-for-profit news agency headquartered in New York City. Founded in 1846, it operates as a cooperative, unincorporated association, and produces news reports that are distributed to its members, major ...
'', posted at ''
Brown University Brown University is a Private university, private Ivy League research university in Providence, Rhode Island, United States. It is the List of colonial colleges, seventh-oldest institution of higher education in the US, founded in 1764 as the ' ...
''.
BBC Horizon Program
interviewing Mercedes Ramirez Johnson, a survivor of AA flight 965
CNN Evening News for Friday, 22 December 1995 Headline: Colombia / American Airlines Plane Crash
''
Vanderbilt University Vanderbilt University (informally Vandy or VU) is a private university, private research university in Nashville, Tennessee, United States. Founded in 1873, it was named in honor of shipping and railroad magnate Cornelius Vanderbilt, who provide ...
'' Television Archive
Mercedes Ramirez Johnson website
* Mercer, Pamela.

" ''
The New York Times ''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
''. May 19, 1996. * ttp://lw.bna.com/lw/19990629/984739.htm Piamba Cortes v. American Airlines Inc.br>Archive


including a copy of the Colombian accident report.

{{Portal bar, Aviation, Colombia, United States, 1990s Aviation accidents and incidents in Colombia Airliner accidents and incidents involving controlled flight into terrain Airliner accidents and incidents caused by pilot error Aviation accidents and incidents in 1995
965 Year 965 ( CMLXV) was a common year starting on Sunday of the Julian calendar. Events By place Byzantine Empire * Arab–Byzantine War: Emperor Nikephoros II conquers the fortress cities of Tarsus and Mopsuestia. The Muslim resid ...
1995 in Colombia Colombia–United States relations Accidents and incidents involving the Boeing 757 December 1995 in the United States December 1995 in South America