AG Lafley
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Alan George "A. G." Lafley (born June 13, 1947) is an American businessman who led
consumer goods A final good or consumer good is a final product ready for sale that is used by the consumer to satisfy current wants or needs, unlike an intermediate good, which is used to produce other goods. A microwave oven or a bicycle is a final good. W ...
maker Procter & Gamble (P&G) for two separate stints, from 2000 to 2010 and again from 2013 to 2015, during which he served as chairman, president and CEO. In 2015, he stepped down as CEO to become executive chairman of P&G, eventually retiring in June 2016. As CEO, Lafley was called "one of the most lauded CEOs in history" and is credited with revitalizing P&G under the mantra “Consumer is Boss,” with a focus on billion dollar brands like
Crest Crest or CREST may refer to: Buildings * The Crest (Huntington, New York), a historic house in Suffolk County, New York * "The Crest", an alternate name for 63 Wall Street, in Manhattan, New York * Crest Castle (Château Du Crest), Jussy, Sw ...
,
Tide Tides are the rise and fall of sea levels caused by the combined effects of the gravitational forces exerted by the Moon (and to a much lesser extent, the Sun) and are also caused by the Earth and Moon orbiting one another. Tide tables ...
, and
Pampers Pampers is an American brand for babies and toddlers products marketed by Procter & Gamble. This includes diapers, wipes etc. History In 1961, P&G researcher Victor Mills disliked changing the cloth diapers of his newborn grandchild. He assi ...
. But he also brought in several new brands, like
Swiffer Swiffer is an American brand of cleaning products that is made by Procter & Gamble. Introduced in 1999, the brand uses the " razor-and-blades" business model, whereby the consumer purchases the handle assembly at a low price, but must continue ...
and
Febreze Febreze is an American brand of household odor eliminators manufactured by Procter & Gamble. It is sold in North America, South America, Europe, Africa, Asia, Australia, and New Zealand. First introduced in test markets in March 1996, the fabric ...
, by merging P&G's internal resources with outside “open” innovation, referred to as Connect + Develop. Prior to rejoining P&G in 2013, Lafley consulted on business and innovation strategy, advising on
CEO succession CEO succession is the process by which board of directors, boards of directors of an organization ensure that it can transition to a new CEO when their existing CEO retires or can longer carry out their CEO position. It is a part of succession pl ...
and executive leadership development, and coaching experienced, new, and potential CEOs.


Early years and education

Lafley grew up in
Keene, New Hampshire Keene is a city in Cheshire County, New Hampshire, United States. The population was 23,047 at the 2020 United States census, 2020 census, down from 23,409 at the 2010 United States Census, 2010 census. It is the county seat and the only city in ...
. He graduated from Fenwick High School in Oak Park,
Illinois Illinois ( ) is a U.S. state, state in the Midwestern United States, Midwestern United States. It borders on Lake Michigan to its northeast, the Mississippi River to its west, and the Wabash River, Wabash and Ohio River, Ohio rivers to its ...
, and earned an A.B. from
Hamilton College Hamilton College is a Private college, private Liberal arts colleges in the United States, liberal arts college in Clinton, Oneida County, New York, Clinton, New York. It was established as the Hamilton-Oneida Academy in 1793 and received its c ...
in 1969. In 1970, after beginning a doctoral program at the
University of Virginia The University of Virginia (UVA) is a Public university#United States, public research university in Charlottesville, Virginia, United States. It was founded in 1819 by Thomas Jefferson and contains his The Lawn, Academical Village, a World H ...
, he took a commission with the
U.S. Navy The United States Navy (USN) is the maritime service branch of the United States Department of Defense. It is the world's most powerful navy with the largest displacement, at 4.5 million tons in 2021. It has the world's largest aircraft ...
as a supply officer during the
Vietnam War The Vietnam War (1 November 1955 – 30 April 1975) was an armed conflict in Vietnam, Laos, and Cambodia fought between North Vietnam (Democratic Republic of Vietnam) and South Vietnam (Republic of Vietnam) and their allies. North Vietnam w ...
stationed in
Japan Japan is an island country in East Asia. Located in the Pacific Ocean off the northeast coast of the Asia, Asian mainland, it is bordered on the west by the Sea of Japan and extends from the Sea of Okhotsk in the north to the East China Sea ...
. Afterwards, he studied at
Harvard Business School Harvard Business School (HBS) is the graduate school, graduate business school of Harvard University, a Private university, private Ivy League research university. Located in Allston, Massachusetts, HBS owns Harvard Business Publishing, which p ...
, receiving his
M.B.A. A Master of Business Administration (MBA) is a professional degree focused on business administration. The core courses in an MBA program cover various areas of business administration; elective courses may allow further study in a particular a ...
in 1977. He joined P&G upon his graduation.


Career with P&G

Lafley steadily moved up through the ranks, leading some of P&G's laundry and cleaning businesses. Along the way, he was responsible for some of P&G's biggest innovations, including Liquid Tide and Tide with Bleach. In 1994, Lafley returned to Japan to head all of P&G's Asian operations. In addition to repairing Japanese sales, he helped build P&G's business in China from less than $90 million to nearly $1 billion in sales. In 1999, P&G named Lafley to head the fast-growing beauty business as well as all of North American sales, which was its largest single market at the time. Lafley took a similar leadership path to the P&G boardroom as Durk Jager; learning the soap and laundry businesses, going through Japan, and eventually leading all Asian operations, then returning to the US to lead the beauty business and ultimately North American sales. The
Dutch Dutch or Nederlands commonly refers to: * Something of, from, or related to the Netherlands ** Dutch people as an ethnic group () ** Dutch nationality law, history and regulations of Dutch citizenship () ** Dutch language () * In specific terms, i ...
-born Jager became the CEO in 1999, at a time when P&G was in the midst of a massive corporate
restructuring Restructuring or Reframing is the corporate management term for the act of reorganizing the legal, ownership, operational, or other structures of a company for the purpose of making it more profitable, or better organized for its present needs. ...
that started in September 1998, which did not go well. In June 1999, Jager announced the layoff of 15,000 employees. In January 2000, news leaked that P&G was considering the acquisition of
pharmaceutical company The pharmaceutical industry is a Medicine, medical industry that discovers, develops, produces, and markets pharmaceutical goods such as medications and medical devices. Medications are then administered to (or Self-medicate, self-administered b ...
Warner–Lambert Warner–Lambert was an American pharmaceutical company. History Formerly two separate entities, the first company was started in 1856, when William R. Warner founded a drug store in Philadelphia. Warner went on to invent a tablet coating proces ...
(which was eventually sold instead to
Pfizer Pfizer Inc. ( ) is an American Multinational corporation, multinational Pharmaceutical industry, pharmaceutical and biotechnology corporation headquartered at The Spiral (New York City), The Spiral in Manhattan, New York City. Founded in 184 ...
a few months later). Still, P&G stock lost about 48 percent of its value in the first three months of 2000. As a result, Jager had the shortest CEO tenure in P&G history, resigning and was quickly replaced with Lafley in June 2000. With Lafley leading the company for all of the 2000s, P&G more than doubled sales since the beginning of the decade. During that time, the company's portfolio of billion-dollar brands grew from 10 to 24 (including former brands
Folgers Folgers is an American brand of coffee produced and sold in the United States, with additional distribution in Asia, Canada and Mexico. It forms part of the food and beverage division of The J.M. Smucker Company. Folgers roasts its coffee in ...
and Actonel) and the number of brands with sales between $500 million and $1 billion increased five-fold with Lafley at P&G's helm. On average, P&G's annual organic sales grew 5%, annual core earnings-per-share grew 12%, and free cash flow productivity averaged 112% a year since 2001. Further, during Lafley's tenure, the Company's market capitalization more than doubled, making P&G one of the five most valuable companies in the U.S. and among the 10 most valuable companies in the world. Underpinning P&G’s strategy was Lafley’s “how to win” focus on game changing innovation – not only in branding and product performance but also in productivity, IT, the supply chain, and throughout the functions. Lafley opened P&G to collaboration and innovation from the outside through a program called “connect and develop.” As a result of this commitment to innovation, year after year, P&G introduced more new brands and products, and more established brand product improvements, than their competitors. Lafley is credited with making P&G a more consumer-driven and externally focused company—and with shaping a far more diverse, open, curious and courageous, connected and collaborative culture in which "innovation is everyone’s job."


Career outside of P&G

From 2003-2009, Lafley chaired Cincinnati Center City development, 3CDC, and worked closely with Mayor Charlie Luken, CEO Steve Leeper and collaboratively with other business and community leaders to reimagine and redevelop the downtown core of Cincinnati. From 2010-2013, Lafley served as a Special Advisor at Clayton, Dubilier and Rice private equity partnership. In addition, Lafley Chaired the Hamilton College Board of Trustees, served on the GE board of directors through calendar 2012, and served on the board of Legendary Entertainment from 2011 until the company was sold in 2016. In addition, he consulted on business and innovation strategy, and executive leadership development, and coached experienced, new and potential CEOs. From his retirement, June 30, 2016, to the present, Lafley has served as a board member and investor in a number of start up, early stage and private companies including AmberSemi, Figs, Omeza, Snap, Tulco, and US Innovative Technologies, LLC. In addition, he chaired the master planning and served as founding CEO of the Bay Park Conservancy, the nonprofit private development, fundraising, and management partner of the City of Sarasota. Together, the City and the Park Conservancy are developing a new 53 acre public park with a new performing arts center on Sarasota Bay. The Bay is a $500 million dollar development that completed the first phase of park in October, 2022, and expects to complete the full development in 7 to 10 years. Lafley continues to coach, mentor and teach CEOs and CEO candidates with CNEXT and Leading to Win, LLC.


Recognition and thought leadership

Lafley is broadly recognized for his business leadership. He was awarded "CEO of the Year 2006" by
Chief Executive Magazine ''Chief Executive'' is an American business magazine published by Chief Executive Group, LLC. It covers the "CEO community" in the United States, featuring notable business leaders and other stories related to the C-suite. Description ''Chief ...
and the Peter G. Peterson Award for Business Statesmanship presented by the CED in 2009. In 2010, Lafley received the
Edison Achievement Award Edison Awards is an American company that runs an annual competition honoring excellence in innovation in a broad range of categories. Company The Edison Awards were established by the American Marketing Association in 1987 and has been an i ...
, in recognition of his contributions to innovation, marketing, and human-centered design. He was also recognized with the 2010 Hall of Achievement Award, the highest honor given by the
Grocery Manufacturers Association The Consumer Brands Association (CBA), formerly the Grocery Manufacturers Association (GMA), is a United States-wide trade association for manufacturers of consumer packaged goods (CPG). The CBA represents companies that manufacture food, beve ...
. In 2011, Lafley was awarded the Warren Bennis Award for Leadership Excellence and inducted into the IndustryWeek Manufacturing Hall of Fame. In 2012, Lafley was inducted into the prestigious Advertising Hall of Fame. In 2004, Lafley received the Golden Plate Award of the
American Academy of Achievement The American Academy of Achievement, colloquially known as the Academy of Achievement, is a nonprofit educational organization that recognizes some of the highest-achieving people in diverse fields and gives them the opportunity to meet one ano ...
during the International Achievement Summit in Chicago. In 2008, Lafley and strategy consultant
Ram Charan Konidela Ram Charan (born 27 March 1985) is an Indian actor, film producer, and entrepreneur who primarily works in Telugu cinema. He is one of the highest-paid actors in Indian cinema and is also known for his dancing. He has featured in '' ...
published ''The Game Changer,'' an operating manager's guide to turning innovation into strategic advantage. Business Week selected The Game Changer as one of the year's "Top Ten Business Books." Lafley has also authored several critically acclaimed articles for
Harvard Business Review ''Harvard Business Review'' (''HBR'') is a general management magazine published by Harvard Business Publishing, a not-for-profit, independent corporation that is an affiliate of Harvard Business School. ''HBR'' is published six times a year ...
, including “What Only the CEO Can Do” (May, 2009), “Executive Pay: Time for CEOs to Take a Stand” (May, 2010), “I Think of My Failures as a Gift” (April 2011), and “The Art and Science of Finding the Right CEO” (October, 2011) co-authored with notable author and leadership consultant, Noel M. Tichy. In 2010, Lafley was honored with an
Edison Achievement Award Edison Awards is an American company that runs an annual competition honoring excellence in innovation in a broad range of categories. Company The Edison Awards were established by the American Marketing Association in 1987 and has been an i ...
for his commitment to innovation throughout his career. In 2013, Lafley and Roger Martin wrote ''Playing to Win'', a practical approach to winning strategy—explaining what strategy is for (winning) and what it's about (choice).


References


External links


Book - The Game-Changer by A.G Lafley

The Game-Changer Book Review at Letters on Pages

Playing to Win Home Page



A.G. Lafley Profile at Leading Authorities

Clayton, Dubilier & Rice Home Page
{{DEFAULTSORT:Lafley, A. G. American chairpersons of corporations American chief executives of materials companies Procter & Gamble people 1947 births Living people Hamilton College (New York) alumni Harvard Business School alumni People from Keene, New Hampshire